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Job Title: HR Adviser
Hours: 35 hours (full time)
Salary: £44,686 per annum
Contract: Permanent
Location: ISHA, 102 Blackstock Road, Finsbury Park, London N4 2DR
This role is based at our Head Office in Finsbury Park with some flexibility to work from home for one day per week after a successful probation period.
We’re looking for an experienced, people focused HR Adviser (we call this role a People and Culture Adviser at ISHA) to join our small team and play a key role in delivering high quality, generalist HR support across ISHA.
This is a varied, hands-on role where you’ll work closely with managers and colleagues, providing sound advice across the full employee lifecycle, from recruitment and onboarding through to employee relations, performance management, policy implementation and learning & development. You’ll be a trusted adviser, confidently balancing best practice with a pragmatic, solutions focused approach while using sound judgement skills.
This is a great opportunity for an experienced HR professional to join our small, but supportive, People and Culture Team working on all aspects of generalist HR advice and support. You should be a resilient, professionally curious person who enjoys working independently as well as part of a small team.
You will work closely with the Head of People and Culture in a generalist capacity, to support with continuous improvement across all areas of P&C work, while helping to support and achieve our organisational objectives.
Key responsibilities include:
- Providing first-line, advisory support to managers on a wide range of ER matters, including disciplinary, grievance, sickness absence and performance.
- Independently managing ER casework end-to-end, ensuring outcomes are fair, consistent and legally compliant.
- Supporting recruitment and selection activity, including advising on job design and interviews.
- Coordinating onboarding and probation processes, helping new starters feel supported and role-ready from day one.
- Assisting with the development, review and implementation of HR policies and procedures aligned to acas best practice.
- Maintaining accurate HR records and supporting reporting using our HR system, Cezanne.
- Contributing to organisational projects such as wellbeing, engagement, EDI and culture.
You
We are seeking a proactive and committed individual with strong interpersonal skills who can provide an excellent, customer-focused service to employees, managers, and senior leaders. This is a busy and varied role, so we’re looking for someone who likes working in a fast-paced environment while ensuring consistency and accuracy alongside considering and minimising risks.
We need you to come with:
- Proven experience in a generalist HR role.
- Solid working knowledge of UK employment law and confidence handling ER cases.
- Confidence in advising and influencing managers at different levels.
- Excellent communication skills, with a professional, empathetic and nonjudgemental approach.
- Strong organisational skills and the ability to manage competing priorities.
- CIPD qualification (or working towards), or equivalent experience.
- A great sense of humour will serve you in good stead, and your sound judgement skills will be second to none.
About ISHA
We are a small but ambitious housing association at a critical juncture. We have a brand new strategy that you will help us meet the objectives. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
We strive to be a values led organisation and make them at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them?
If you’re a capable and enthusiastic HR generalist who enjoys variety, challenge and making a positive difference, we’d love to hear from you.
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have a health cash plan, and will invest in your professional development with on-going training and career development opportunities.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents.
Deadline: 09:00 Monday 27 April 2026
Interview: 12 May 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Once you have landed on our website, you will need to do the following in order to apply for this role:
Application Process
When you submit your final application with your CV and a covering letter tell us:
(a) Why you feel you’re a strong fit for this role, with reference to the job description and person specification.
(b) One work related challenge you’ve managed, what you did, and what you learned.
(c) What motivates you most about working in HR.
(d) How you manage competing priorities and deadlines.
(e) anything else you feel is relevant.
Maximum of 250 words each answer.
Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.
Applications sent without a covering letter will not be accepted.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, you will be able to contact us.
No agencies please.
We are looking to recruit an experienced HR Advisor to provide comprehensive HR support. You’ll play a key role in supporting the employee experience, providing top-notch support to all teams in the organisation and be comfortable working with all levels of seniority.
Experience of employee relations will be pivotal in supporting the organisation as we transition to a unionised environment. As a trusted advisor, you will have sound employment law knowledge and be comfortable with challenging conversations, supporting managers with any issues such as sickness absence, capability or a disciplinary procedure.
You’ll ensure that recruitment costs are kept to a minimum, work with recruitment managers to ensure vacancies are advertised following internal processes and ensure employment contracts are finalised before onboarding starts. You'll also be happy using systems to assign training to new joiners and to existing staff, keeping records of courses and ensuring that safeguarding training is completed.
Bringing your experience of HR and a willingness and enthusiasm to the role, you will proactively seek to continually improve yourself and the role, championing a culture of service excellence, as well as taking ownership and accountability of your workload.
Please refer to the job description for further information. If you have any questions please email us.
In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.
The Centre is an equal opportunities employer. We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children. We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.
We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and, for this role, to undertake a basic DBS check.
Applicants must have the right to work in the UK. We are unable to sponsor visas.
Benefits
· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)
· Discretionary wellbeing and celebratory days
· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%
· Life assurance cover (after probation passed)
· Employee assistance programme
· Season ticket loan
· Training and development opportunities
· Access to Blue Light Card discounts
How to apply
Send your cv and cover letter. To ensure fairness at all stages of the process, please don’t send your application to any other email address at the Centre
Closing date for applications: Tuesday 5 May, 9am
Interviews will be held mid-May
Please note that a short test will form part of the interview process, if you are shortlisted details will be provided to you in advance.
If you’ve not heard from us three weeks after the closing date, please assume you have been unsuccessful on this occasion.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.