Hr And Office Administrator Jobs in Home Based

Job Purpose

As a Debt Advisor, you will play a crucial role in delivering tailored debt advice and money coaching sessions to NHS staff. Your responsibilities will include conducting financial capability workshops, supporting clients in managing their finances effectively, and maintaining detailed case records.

Scope of Role

The Debt Advisor (NHS Advice) will empower NHS staff to achieve financial stability and resilience by providing high-quality, comprehensive debt advice. Your key responsibilities will include:

1. One-on-One Debt Advice and Money Coaching Sessions:

   • Deliver personalized debt advice and money coaching sessions through various channels, including face-to-face, video, and telephone interactions.
   • Utilize sensitive listening and questioning skills to allow clients to explain their financial challenges and empower them to set their own priorities.
   • Research and explore options and implications, enabling informed decision-making.
   • Maximize income opportunities for clients, including benefits, tax, and housing-related matters.
   • Provide in-depth, high-quality advice and ongoing casework, acting on behalf of clients when necessary.

2. Financial Capability Workshops:

   • Conduct financial capability workshops at NHS sites across London, promoting financial resilience and well-being among staff.

3. Detailed Case Records:

   • Maintain accurate and detailed case records, ensuring compliance with auditing and quality standards.
   • Timely documentation of all case-related activities.

4. Collaboration and Referrals:

   • Work collaboratively with NHS staff and other stakeholders to enhance financial resilience within the NHS community.
   • Refer complex cases to senior advisors or the Quality Assurance Team as needed.

5. Key Working Relationships:

   • NHS Staff: Directly interact with NHS staff to provide tailored financial advice and support.
   • Advice Manager: Regularly report progress, challenges, and outcomes, receiving guidance and support.
   • Debt Advice Team: Collaborate with team members to share best practices and resources.
   • Quality Assurance Team: Review cases, receive assessments, and implement recommended training for continued professional development (CPD).
   • Funders and Auditors: Ensure compliance with funder requirements and maintain auditing standards.

Key Responsibilities

1. Accurate, Effective, and Individually Tailored Advice:

   • Provide personalized debt and money coaching advice across channels.
   • Empower clients to make informed decisions.
   • Maximize income opportunities for clients.
   • Deliver financial capability workshops.

2. Detailed Case Records:

   • Maintain accurate case records.
   • Ensure compliance with auditing and quality standards.

3. Up-to-Date Training:

   • Complete a minimum of 16 hours of technical CPD accredited training or qualifying activity.
   • Maintain a record of all training sessions.

4. Teamwork and Collaboration:

   • Work to an agreed work-plan, meeting targets and milestones.
   • Be an active team member, identifying development opportunities.
   • Demonstrate financial efficiency and value for money.
   • Comply with Toynbee Hall policies and procedures, including health and safety.

5. Other:

   • Travel across London and occasionally the UK as required.
   • Undertake additional tasks delegated by DFA Management.

Please note that we would be willing to explore a higher salary with the successful candidate if they meet all essential and desirable criteria.

Team background

The Debt Advice Team at Toynbee Hall provides essential support to individuals and families struggling with financial burdens. Funded by a diverse range of sources including the Money and Pensions Service (MaPS), NHS, and other partners, we deliver expert guidance and practical solutions to help clients manage and reduce their debt. Our team operates through a network of face-to-face locations including advice centres and NHS sites, ensuring accessibility for all.

In addition to in-person advice, we leverage technology to reach clients who may not be able to access traditional services. We provide video advice to people in prison, those receiving employment support in job centres, and other remote clients. Our advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Our work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

By integrating direct support with strategic partnerships, the Debt Advice Team at Toynbee Hall not only addresses immediate financial challenges but also contributes to the broader goal of systemic change, enhancing economic security and community resilience across diverse demographics.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

The Anna Freud works in close collaboration with UCL to deliver a series of postgraduate programmes that are accredited and awarded by the university.

The Programme Officer will be based within the Postgraduate Studies team in our Education and Training Division. With a growing programme portfolio and increasing number of students, the post-holder will provide administrative support for the delivery of postgraduate programmes at Anna Freud.

Working under direction and daily supervision from their line manager, and alongside the direction of the relevant Programme Directors, the post-holder will work as part of a wider team of Programme Officers. The most substantive element of the post will entail providing programme administration support. This will include supporting the delivery of key elements of the student life cycle to provide a high-quality service to prospective and current students as well as programme staff. In addition to providing specialist support to enhance the student experience, the post-holder will contribute to a range of other activities to support the delivery of Postgraduate Studies.

The Programme Officer is a pivotal role in Postgraduate Studies team. The post-holder must be a team player that is efficient, organized and flexible as they will be joining a fast-paced and growing team.

Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).

Contract duration

Fixed-term 8 months (maternity cover)

Closing date for applications

Midday (12pm), Wednesday 26 June 2024.

Notification of interview

Shortlisted applicants will be notified no later than Friday 28 June 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held on Tuesday 2 July 2024.

How to apply

Please visit our Careers page to register and apply online. We are unable to accept CVs and kindly request no contact from agencies.

Are you passionate about making a difference for volunteers by helping them to get the best out of their volunteer experience? Are you highly motivated and capable of working on your own initiative? This is an exciting opportunity to shape the future of volunteering across a range of delivery activities which look to protect the environment and enhance people’s skills.

Job Title: Volunteer Recruitment Lead

Location: Groundwork Offices, Wrexham

Responsible to: Head of Community Partnerships & Programmes

Responsible for: Volunteers

Number of hours per week: Full time – 37.5 hours a week (with occasional weekend and evening work)

Salary: £25,350

Purpose of the job: This role will be key in driving forward the group’s volunteer strategy, which at its heart will be our commitment to making sure volunteers feel valued and appreciated. Recruiting volunteers and building and maintaining relationships with a wide range of regional volunteer sources, will be critical to the success of this role.

Closing Date: 24/06/2024 @ 12pm

Interviews: TBC

For further information about the role, please see our website.

We are committed to building a diverse team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Equality, diversity and inclusivity is central to our mission and to our impact.

About Women in Prison

Women in Prison is a national, women-led, feminist organisation. We deliver front line support to women harmed by the criminal justice system, through our work in prisons, in the community and ‘through the prison gate’ as they resettle back into their communities. We also campaign for systems change that addresses the root causes of offending, reduces the harmful impact of prison, and creates workable, community-based alternatives to imprisonment.

Job Purpose:

You will be joining Women in Prison’s new fundraising team which secures funding from a range of sources including individual donors, corporate supporters, and charitable trusts and foundations. We are looking for someone who can work flexibly to support the administrative and operational needs across different areas in the team including major donor giving, individual giving, trusts and foundations and legacy giving.

Day to day tasks will include managing the fundraising team’s administration function, carrying out prospect research, thanking donors and donation tracking, and providing support for various fundraising activities such as supporter/cultivation events. You will also build productive relationships with individual supporters and organisations through the delivery of exceptional supporter care.

Key Responsibility Areas:

1. Provide support across the Fundraising team
2. Stewardship
3. Information Management
4. Financial
5. General

An exciting opportunity to join Spitalfields Crypt Trust (SCT), a vibrant East London charity dedicated to supporting individuals affected by homelessness and addiction. This role is crucial in ensuring excellent relationships with fundraisers and donors while supporting the administrative functions of the fundraising team.

Role Overview:

• Responding to Supporter Enquiries: Handle emails, calls, and postal enquiries, providing high standards of customer service.
• Fundraising Stewardship: Thank supporters and acknowledge key events.
• Platform Management: Manage Just Giving, Go Cardless, and other online payment platforms, ensuring accurate record-keeping and reporting.
• Financial Records: Maintain up-to-date financial records and donor databases.
• Event Support: Assist with the planning and execution of fundraising events.
• Communications Support: Aid in producing marketing materials and distributing them to SCT shops.

Salary: £24,324 pa FTE

Benefits: 25 days annual leave (rising to 30 with length of service) plus bank holidays (pro rata on basis of 35 pw full time equivalent), 5% employer contribution pension, BUPA Employee Assistance Programme, BUPA Health Insurance cash plan, season ticket loan, cycle to work scheme.

Hours: 21 hours per week

This role will be responsible for the supervision, administration and safe operation of LSESU sports facilities, administering facility bookings and will include regular evening and weekend work. The post-holder will ensure student community focused results are delivered through exceptional customer service to LSE’s diverse membership and other users.
This role sits within the sports team so you will be working across the team to deliver the key objectives.

Who are we looking for? 
 

We are looking for applicants with great customer service and administration skills and ideally some experience of operating sports or leisure facilities with an understanding of health and safety and maintenance of equipment. 
 

Applicants who can deliver exceptional customer service and are committed, positive, outgoing and approachable with a ‘can do’ attitude and a desire to work within a student facing organisation servicing a culturally diverse membership, including understanding and commitment to equality diversity and inclusion.

 

Why apply?
 

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring, and creative individuals working to make a difference in unconventional workplaces.
 

Benefits and Perks
 

In return for your passion and experience we offer:
 

-        25 days of holiday per year (pro rata)

-        Additional closure periods at Christmas and Easter

-        Free LSE Students’ Union gym membership (including advice from dedicated professionals)

-        Cycle to Work scheme enabling significant savings on bicycle purchase

-        Access to LSE staff training courses

-        Ability to purchase TOTUM (NUS) card, which provides a wide range of discounts

-        Flexibility for work-life balance

-        Interest-free travel loan

How to apply?  

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process by uploading the two following documents:  

• Part 1: Supporting Statement  is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview. Please keep this one page maximum and do not include any personal information, e.g. name or date of birth. Please use the attached job description and person specification to help with this.  
• Part 2: Equal Opportunities Monitoring and Contact Form is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.
• Part 3: CV  - Please attach your completed CV outlining the jobs or voluntary roles you have had.

To apply for this role, please complete an online application.

Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities. For further information regarding the role, please see attached the full job description and person specification.

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor. 

Please note that interviews are planned for the 10th July 2024.. If you are unable to attend these dates, please note this in your application. 

An exciting opportunity has arisen for a Finance Manager to support 2 organisations (Basis Yorkshire and Women’s Counselling and Therapy) at management level to work with the CEOs and senior management teams to ensure that their goals are achieved through effective finance practices. The role will lead on financial management and direction of the organisational budgets, ensuring contract requirements for finance and performance reports are met, whilst ensuring regular updates are provided to effectively manage project budgets and expenses and offer insights into financial risks for the organisations while setting out key procedures to mitigate these and ensuring controls are set and adhered to. The role will support the CEOs and Boards of Trustees in providing robust financial management systems and playing a key role in the fundraising strategy (alongside the CEOs, Business Development Manager, and other relevant roles). The role will be integral to the annual audit process and feed into the organisations’ strategic vision.

PLEASE DO NOT UPLOAD A CV OR A COVER LETTER AS THESE ARE NOT ACCEPTED.

Please complete and upload the application form via Breathe HR. Your application will be rejected without a completed application form. Download the application form from the vacancy documents at the bottom.

 If you have any problems with attaching the form, please send it to talent @ bookmarkreading . org

At Bookmark Reading Charity, we exist to change children’s life stories through the joy of reading.We have seen significant growth over the past few years and have built a network of engaged supporters.  As we launch our new strategy, we are looking for a talented individual to lead our Philanthropy Team over the next 12 months and grow our major donor programme so that we can support more children to develop the reading skills and confidence they need for a fair chance in life.
 

Job Description

Delivering the philanthropy plan​

• Manage the philanthropy programme at Bookmark, working with the Head of Fundraising to grow the major donor portfolio within the wider strategy​
• Lead a team of three to deliver on the fundraising strategy, providing direction, support and guidance. Line manage the Philanthropy Manager and support their professional development ​
• Work with trustees, staff, and our wonderfully supportive Partnerships Board to build a robust pipeline of supporters and secure introductions ​
• Own and build a portfolio of new major donors through the full donor cycle who give £25,000 or more, ensuring a first-class cultivation and stewardship journey​
• Lead on the philanthropy events strategy and programme, providing support to the Philanthropy Manager and wider team in delivering income generating, cultivation and stewardship events ​
• Create compelling, relevant and tailored funding proposals, reports and collateral to inspire and inform donors, reflecting Bookmark’s strong brand​
• Work closely with the Corporate Partnerships team to ensure opportunities to maximise income for the fundraising team​

​Work with the rest of the Fundraising team​

• Devise and deliver annual plans, together with associated budgets, in line with the charity’s strategic objectives.​
• Work with the Senior Leadership Team, Chair of Trustees and colleagues across the charity to ensure major donor fundraising activity is aligned with the charity’s wider plans and objectives​
• Use Salesforce to manage the accurate recording and forecasting of major donor income, enabling efficient reporting and KPI management ​
• Ensure that all activity helps to build Bookmark’s brand and is always brand compliant​​
• Ensure Bookmark’s ethical fundraising policy is adhered to​

Person specification​

Essential​

• A successful track record in high value fundraising and acquisition, including a proven track record of securing five or six-figure gifts, to meet or exceed targets​
• Experience line managing individuals, nurturing their development and managing their performance to achieve results​
• Excellent understanding of complex relationship-based fundraising from high-net worth individuals and/or grant making organisations​
• Experience developing and managing a calendar of successful charity events that meet fundraising targets​
• Great verbal communication skills, a passion for presenting and public speaking​
• Experience managing or working with a fundraising board or high value committee​
• You will have the skills to influence, motivate and persuade people to donate​
• Demonstrable experience of writing successful, inspiring, emotive, and technically accurate cases for support and proposals tailored to a major donor audience​
• Experience growing and managing a pipeline, planning for your portfolio and increasing income​
• An understanding and ability to build budgets and work with financials​
• Experience using of Office Word, Excel, and PowerPoint​
• You have experience using Salesforce, or another fundraising database​

Desirable​

• Experience managing and growing a Giving Circle​

ADMINISTRATIVE INFORMATION
Contract type: 12-month fixed term contract, 3-4 days per week
Salary: £50,000 - £55,000 pro rata
Location: Bookmark Reading Charity, Charles House, 5-11 Regent Street Saint James's, London SW1Y 4LR​. 1-2 days per week based at the Bookmark office​
Hours: 22.5-30 hours per week . Flexibility around compressed hours
Deadline: Sunday 23rd June 2024, 11.59pm

This is a new and unique role to support the CEO and the Trust's Board and Strategic Leadership (SLT) team to manage the charity and enable our impact for nature. 

Suffolk WildlIfe Trust is the county's nature charity - protecting and restoring Suffolk's wildlife.  As Organisation Support Manager you will work directly with the CEO, SLT and Trustees to support the administration and governance of the charity and liaise closely with our Operational Leadership Team (OLT) and other colleagues across the Trust.

You will bring exemplary administrative skills and a positive, proactive attitude to the role to ensure efficiency, compliance, best practice, and supportive internal communication to support our work for nature. As this is a new role, you will have a unique opportunity to work with the CEO to shape it and maximise your positive impact for the charity.

There are 3 key areas of focus to support the Trust's mission to bring nature back:

1: Governance & Board Administration

2: Executive support to the Chief Executive

2: Health & Safety systems management

Our culture matters to us and enables us to achieve more for wildlife.  Suffolk Wildlife Trust is a gutsy organisation that seeks to learn from experience and embraces new ideas. We are driven by our shared passion for nature and support each other to be the best we can. We constantly strive to communicate and collaborate brilliantly, representing the Trust in a friendly, professional and well-informed manner. This is a cross-team role, providing support to colleagues through the systems and processes you manage, and your can-do attitude and approach.

We have an excellent benefits package including a 9% pension contribution, 33 days holiday (increasing to 38 over 5 years) and an employee asistance programme for you and your household.

Find out more on our website and apply for this rare opportunity today.

What We Are Looking For:  

We are seeking a dedicated, proactive and compassionate group support co-ordinator to lead the further development, delivery, and integration of Self Injury Support’s community-based group support programme, with a focus on accessibility and reaching and engaging with diverse communities across the Bristol, North Somerset and South Gloucestershire area. 

About the Position    

Group Support Co-ordinator  

Pay grade: NJC Grade Point 24 - £33,024 per annum pro-rata based on a three-day working week comprising 21 hours per week (£18,797). 

Hours: 21 per week, with some flexibility as to how these hours are delivered; including meetings and groups in the community and office-based work. 

Location: Central Bristol, community venues across the Bristol, North Somerset and South Gloucestershire area. 

Deadline: Monday 17th June 2024, 12pm  

Duties and responsibilities 

Service Development 

Consultation and Outreach 

1. Consult with current and potential group participants and draw on existing service data analysis to inform the content, locations, timings and other details of a groups programme for people affected by self-harm, following on from previous pilot groups run in 2023 and 2024 
2. Analyse consultation and service data and in collaboration with team members decide on groups programme themes 

Community Connections and Groups Development 

1. Connect with and become a member of a range of relevant community networks in the local area to both share service information and learning, and learn about range of wider community support available 
2. Connect with and build a database of potential facilitators and venues
3. Develop a rolling groups calendar with a core ongoing peer support group and time-limited specialist groups 
4. Build on existing processes and further develop processes and procedures to ensure robust record keeping, partnership agreements and safeguarding processes are in place that are GDPR compliant 
5. In collaboration with other Self Injury Support services, explore areas of overlap, potential for shared learning and joint working 
6. In collaboration with other Self Injury Support services, develop processes and procedures to support inclusivity and accessibility, including the administration of an accessibility fund for participants 

Service Delivery 

Groups Promotion and Delivery 

1. Handle groups logistics such as booking specialist facilitators, venues, refreshments and materials in line with budget
2. In collaboration with the Communications Officer develop print and digital promotional materials and develop a dissemination plan 
3. In collaboration with other Self Injury Support services, conduct outreach work to promote the groups programme to other relevant community groups and organisations 
4. Respond to group programme enquiries and bookings, keep accurate, GDPR compliant records of participants, send information to participants in a timely manner 
5. Administer the accessibility fund with support from the Finance Administrator 
6. Support the delivery of groups in collaboration with other Self Injury Support team members 
7. In collaboration with the Self Injury Support safeguarding team, ensure all safeguarding concerns are addressed promptly and recorded in line with organisational policy 
8. Take part in personal reflective practice and professional development training as needed 

Review and Evaluation 

1. Plan appropriate evaluation and monitoring of the groups programme which encompasses the experiences of participants and facilitators and aligns with wider organisational service monitoring 
2. Present evaluation findings in reports for the board of trustees and funders as needed 

Other 

1. Attend organisational team meetings and support organisational events and campaigns.
2. Any other duties relevant to your role as requested by your line manager 

The Prince of Wales Hospice provides specialist palliative care for adults with a terminal diagnosis, and those around them. The hospice offers a 14-bedroom ward for patients who need round the clock care as well as a Wellbeing service – in total The Prince of Wales Hospice cares for over 300 people a year! Despite costing £12,000 a day to run the hospice and £4m a year, all of the services are entirely free of charge to patients and their families.

“The whole experience here at the Hospice is just amazing. We have to get this across to people. And that it is not just about end of life and they want to help you improve.” (patient)

The Role

Volunteers support the delivery of the services at The Prince of Wales Hospice, their charity retail shops and fundraising activities. The Volunteer Officer role is an exciting new position, working with approximately 250 volunteers and coordinating volunteer activities. You will play an integral role in designing, delivering and effectively implementing volunteer management processes including promotion, recruitment, induction, training, ongoing support and management of volunteers.

Duties include:

• Actively promoting volunteering opportunities ensuring information is accurate
• Working closely with managers to drive and support volunteer recruitment
•  Supervising reception volunteers to deliver a high quality, professional and safe reception service in the Hospice.

The Person

We are looking for a personable and approachable individual, wanting a unique and worthwhile role in volunteer management. As you will be developing new processes and policies, proven experience of working with volunteers is highly desirable. You should be flexible and organised with an ability to work with different teams as well as on your own initiative. With the ability to thrive in a busy environment, you should be able to deal with conflicting priorities and deadlines and should have the skills and confidence to speak with and lead small groups.

Why Prince of Wales Hospice?

The Prince of Wales Hospice pride themselves on staff development and their compassionate, collaborative culture, which creates a positive working environment. The charities strong values contribute to the huge difference they make in the local community.

In their last staff survey the result showed:

• Over 97% of employees were satisfied with their job.
• Over 95% of employees enjoy working with the people in the organisation.
• ​Everyone felt proud to work for the Hospice.
• Everyone enjoys the work they do in the Hospice.

This role is permanent, 30 hours per week and is based in the Hospice in Pontefract. The role will involve travelling to meet with volunteers across the local area therefore you will need a driving license and have access to your own vehicle.

Please note the salary advertised is pro rata for 30 hours per week.

If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch. To register your interest please apply here, or for more information contact Charlie or Leanne at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this. Also, please let us know if you require any adaptations for your initial engagement with us.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity, and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition, and pregnancy.

This role will be responsible for supporting and empowering Student Leaders, so that they and their Societies are able to organise a diverse range of high quality activities and events – thereby enhancing students’ overall extracurricular experience at LSE.

Who are we looking for? 
 

We’re looking for a professional and outstanding individual who has a passion for student experience, activities and events – all within a fast-paced environment. 

You must have excellent written and verbal communication skills, and demonstrable experience of delivering excellent customer service, to ensure that our students/groups receive the best in class customer experience from our support. 

You must be highly organised with an analytical and organised approach to your work, as you’ll be handling sensitive data and confidential information, and use to dealing with competing priorities at any one time. 

You must be positive, committed and approachable, with experience to develop and maintain professional stakeholder relationships and a desire to work in an organisation that services a culturally diverse membership
 

Applicants who can deliver exceptional customer service and are committed, positive, outgoing and approachable with a ‘can do’ attitude and a desire to work within a student facing organisation servicing a culturally diverse membership, including understanding and commitment to equality, diversity and inclusion.

Salary

£28,709.00 - £30,144.45
 

Why apply?
 

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring, and creative individuals working to make a difference in unconventional workplaces.
 

Benefits and Perks
 

In return for your passion and experience we offer:
 

-        25 days of holiday per year (pro rata)

-        Additional closure periods at Christmas and Easter

-        Free LSE Students’ Union gym membership (including advice from dedicated professionals)

-        Cycle to Work scheme enabling significant savings on bicycle purchase

-        Access to LSE staff training courses

-        Ability to purchase TOTUM (NUS) card, which provides a wide range of discounts

-        Flexibility for work-life balance

-        Interest-free travel loan

How to apply?  

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process by uploading the two following documents:  

• Part 1: Supporting Statement  is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview. Please keep this one page maximum and do not include any personal information, e.g. name or date of birth. Please use the attached job description and person specification to help with this.  
• Part 2: Equal Opportunities Monitoring and Contact Form is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.
• Part 3: CV  - Please attach your completed CV outlining the jobs or voluntary roles you have had.

To apply for this role, please complete an online application.

Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities. For further information regarding the role, please see attached the full job description and person specification.

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor. 

Please note that interviews are planned for the 11th July 2024.If you are unable to attend these dates, please note this in your application. 

We are looking to appoint a Chief Executive Officer to lead our team of dedicated professionals in an ambitious strategy to grow and develop our services across the UK.  Ideally the successful candidate will have some first-hand experience of neurodivergent children, combined with a knowledge of the education systems in place across the UK.  Experience of fundraising within a membership organisation and a track record in the effective use of technology will also be very useful.  This role will be supported by engaged Trustees, within an active community of families and schools, who recognise that the ability to empathise with young people with high learning potential and their families is at the heart of this role.

This vacancy has arisen as the result of the retirement of the current Chief Executive Officer (CEO) in Autumn 2024. 

Potential Plus UK Job Description

Job Title: Chief Executive Officer (CEO)

Reporting to: Board of Trustees

Salary:  £55,000 fulltime starting salary in a salary band rising to £70,000

Flexible working: Flexibility for working between our Milton Keynes office and home

Contract: Permanent, fulltime

As this role supervises staff who regularly work with children, it requires a criminal records check.

Main objectives of the role are to:

• help formulate and execute the agreed strategic objectives of the charity
• provide effective operational management of the charity
• maintain the financial viability and probity of the charity
• ensure high quality delivery of the charity’s services and products
• represent Potential Plus UK to key stakeholders
• attend meetings of the Board of Trustees and provide both written and oral reports.

Main responsibilities for all employees

1. To keep up to date with statutory and best practice in safeguarding and child protection procedures, ensuring that all members of the charity’s community are aware of these, understand their roles and are confident to take action as needed.
2. To liaise effectively with colleagues, parents, schools, colleges and young people to secure excellent outcomes and well-being for young people with high learning potential. 
3. To support and implement the strategic aims and all aspects of policies and procedures.
4. To develop best practice in the provision for all high potential learners, including the disadvantaged and disengaged, those with dual or multiple exceptionalities, and English as an additional language, and children from minority groups. 
5. To model high standards of professional behaviours and attitudes at all times. 
6. To identify the professional learning needed to achieve excellent outcomes, and to monitor the impact to ensure you excel in the role.

Main responsibilities for the CEO

Strategy

• To collect and maintain information and evidence that contributes to the strategic planning of the charity.
• To work with the Board of Trustees (and other staff members and advisers as appropriate) to develop the strategic objectives and the strategic plan for the charity.
• To implement and periodically review the business plan and ensure all operational activities support the strategic objectives.

Management and Administration

• To motivate and develop the team of professional staff.
• To provide a structure of line management and support for all staff.
• To recruit and terminate staff in line with the charity’s policies and values.
• To oversee the work of contracted companies and individuals with the support of the Deputy CEO.
• To provide and promote structures for volunteers to support high learning potential.

Financial Management

• To manage the charity’s financial resources effectively, in line with the agreed annual budget.
• To maintain the charity’s compliance with financial bodies such as HMRC.
• To implement a robust income-generation strategy as agreed with the Board of Trustees
• To oversee the fundraising activities being implemented for the charity.
• To actively promote and ensure financial support for disadvantaged families to enable access to the charity’s services.

Quality of Services and Products

• To implement and oversee the development of high-quality services and products that are appropriate for the charity’s beneficiaries.
• To promote best practice and consistency of high quality in the delivery of all services and products.
• To ensure the charity keeps up-to-date with developments in education and wellbeing policy and practice and applies them to its own understanding and work.

Marketing and Advocacy

• To implement a coordinated marketing and social media strategy to increase awareness of high learning potential and the educational and wellbeing needs of the charity’s beneficiaries.
• To develop and promote understanding of high learning potential with a strong evidence base.
• To work collaboratively with other stakeholders to advocate for the rights and needs of young people with high learning potential.
• To be the prime contact with the media and be an advocate for the charity.

Governance

• To be accountable for the efficient, operational running of the charity.
• To ensure the charity’s compliance with legal requirements such as Companies House returns, GDPR, etc.
• To understand and adhere to the charity’s governance documents.
• To provide written and oral reports to the Board of Trustees at regular meetings.
• To respond to requests for information by the Board of Trustees in a timely fashion
• To support Trustees to maintain and regularly review the policies of the charity and to create and implement the accompanying operational procedures.

Monitoring and Evaluation

• To monitor and evaluate the effectiveness of the charity through qualitative and quantitative key performance indicators.
• To be responsible for the appraisal of staff performance and identification of any needs for professional learning and development.

Safeguarding

• To act as Senior Designated Safeguarding Lead for the charity.
• To coordinate with the Trustee with Responsibility for Safeguarding and Deputy Designated Safeguarding Leads as appropriate to ensure best practice in safeguarding throughout the organisation.
• To regularly interact with children and young people in support of the charity's strategic objectives

Any Other Duties

• To lead by example and be part of a dedicated team to implement the strategic objectives of the charity.
• To carry out any other reasonable duties as identified as part of the job.

WORK LIFE BALANCE – EXCELLENT SALARY– AUTONOMY-REMOTE WORK

Zen Fundraising is a well-established face-to-face fundraising company working with many national and international charity partners around the UK.

We are a family run business and a market leader in securing high-quality, long-term donors for our charities, providing an excellent return on investment which allows them to carry out their life saving work.

Zen are currently seeking to employ a training officer who will bring enthusiasm, knowledge, and support to the journeys of our fundraisers, whether they’re taking their first steps with us, or honing their skills to be the best they can be!

If you have at least six month’s experience in a face-to-face fundraising, or coaching role, we would love to hear from you.

This training operates mostly over zoom, so we are interested in speaking to candidates who are tech literate, know how to capture the focus of a crowd, and are ready to find and implement new ways of making sure training stays engaging in the digital age, using creative training methods or software tools.

You will also have the opportunity to bring these training sessions to life in person, working with our teams from various regions, working with varied campaigns, team cultures and fundraising styles, while getting to travel all over the UK.

As Zen’s training officer you will be responsible for:

· Holding weekly compliance training, teaching the fundamentals of the industry, the rules by which fundraising works, and why they are so important.

· Attending charity training sessions with charity clients, and replicating these sessions with teams, as well as helping individuals develop dialogues pitching these charities to prospective donors.

· Producing and delivering skills-based training for our internal teams, to help them maximise their potential.

· Produce and deliver refresher trainings addressing key issues with individuals and teams.

· Accurate and regular upkeep of training records

Zen will ensure that you are supported to develop and grow within the role. We have a highly experienced, devoted and caring team of managers and office staff, covering various roles such as client account management, compliance, HR, welcome calling, training, and administration. Zen will ensure that you are warmly welcomed and quickly feel part of the family. You will always know where to turn with a query and you will be given clear expectations and goals for the development of yourself, your career, and your team.

We offer:

· Excellent salary

· Multiple work from home days each week and opportunities for UK travel

· A dedication to support, growth, and development from an incredibly experienced management team

· Additional benefits such as free gym membership and counselling sessions, paid volunteer days and more.

· The opportunity to take real ownership and be creative with training materials, and out of the box training methods.

· The opportunity to share your thoughts, ideas and experience, and have the support to bring these to fruition.

If you have the experience outlined above and would like to find out more about what Zen do, how we do it and how we could help further your career please send us your CV and we will be in touch

Job Type: Full-time

Pay: From £30,000.00 per year

Benefits:

• Company events
• Company pension
• Free or subsidised travel

Schedule:

• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus scheme
• Commission pay
• Performance bonus
• Tips
• Yearly bonus

Work Location: In person