Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Can you help with providing a welcoming reception service to visitors and callers to Age UK BRWF's Windsor Street (Bromsgrove) office?
Age UK Bromsgrove, Redditch & Wyre Forest is seeking the support of friendly and organised volunteers at its Windsor Street office to:
- Meet and greet visitors to the office
- Answer the telephone (referring to the appropriate person or taking messages)
- Support members of the team with simple administration tasks (e.g. booking appointments, photocopying, preparing post for mailing, updating databases etc.)
- Have an understanding of the services and support provided by Age UK BRWF and convey this in a positive manner when speaking to people
Personal qualities and experience most suited to this role:
- Friendly and approachable, with good interpersonal and communication skills
- Patient and flexible
- Experience of answering Telephones and using IT
- Able to use their initiative and also be part of a team
- Understands the need for confidentiality
- Willingness to undertake training and work within Age UK BRWF’s guidelines and policies (including Data Protection)
How much time is involved?
- Regular commitment of 3 hours a week (10am-1pm, Monday – Thursday)
What you can expect from us?
- We will make sure that you receive appropriate training for the role and that you have the support of a member of staff. We offer a range of benefits to our volunteers and will also cover agreed out-of-pocket expenses
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Trustee Vacancies
Showroom Work Station
(Sheffield Media and Exhibition Centre)
Showroom Work Station is a registered charity and a cultural hub for South Yorkshire and the North of England.
Located in a converted 1930’s art deco building, the venue is home to a four-screen cinema, creative industries business centre, event space, and café bar, in the heart of Sheffield city centre.
We are looking to recruit new Trustees to join our board. We are particularly keen to hear from anyone with knowledge and understanding of major capital projects, fundraising or the hospitality sector. However, if you don’t have expertise in any of these areas, but still feel that you have something to offer, please still get in touch. This is a unique opportunity to join a creative and passionate team and help shape the future of the organisation.
As a trustee you will oversee the operation of a major cultural cinema exhibiting a diverse film programme with first run and retrospectives of curated work, including archive, documentaries, and many unique one-off programmes with regular visiting filmmakers. We are home to some very successful film festivals and host many unique events each month.
Through our trading subsidiary, we also manage the Work Station creative industries business centre, operate a successful bar/café, and conferencing facilities.
Our Trustees work closely with the Chair, Chief Executive and Senior Management Team to provide clear strategic direction to the organisation, helping to agree policy, define goals, set targets, and evaluate performance.
As with all our Trustees, we are looking for candidates who can demonstrate excellent communication skills and have a good understanding of local, regional, and cultural agendas.
Trustees are required to attend approximately 5 Board meetings per year (usually held on the last Monday of the month, 6 pm – 8 pm) and to offer relevant support and specialist knowledge to enable us to meet the objectives of our business.
The post is not paid but all Trustees receive invitations to special events and have a weekly allocation of free cinema tickets (subject to availability).
Application process:
Please download our full application pack and equal opportunities form from the vacancies page of the Showroom Workstation, Sheffield website.
To apply please provide the following:
- A comprehensive CV or biography (a statement outlining your roles, responsibilities, and achievements in the organisations in which you currently and previously worked). Please include details of any service as a Board Trustee or any other voluntary/community work.
- Our completed equal opportunities monitoring form. This information will be treated as confidential and used for statistical purposes only.
- Daytime and evening contact telephone numbers that will be used with discretion.
Closing date: Please submit your application by midday on Wednesday 8th May 2024 to Julie Simpson
For an informal conversation about the role prior to submitting your application please contact Ian Wild, Chief Executive.
Showroom Work Station, 15 Paternoster Row, Sheffield, S1 2BX
Sheffield Media and Exhibition Centre Limited is a registered charity, number 100 2020
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations. The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK. This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.
MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts
PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
The client requests no contact from agencies or media sales.