Hr Business Partner Jobs in Home Based
F2F Fundraising Performance Coach
Salary: £30,000 + Car Cash Allowance
Working Hours: 37 Hours Wednesday to Sunday. Weekend Working.
Location: There are 3 roles to be based in different locations. The locations are East & West Midlands, London or North West & Yorkshire & South East. Please follow the link provided to apply for the role with your desired base location.
Full UK Vaild Driving License Essential
The Canal & River Trust is a charity entrusted with the care of over 2000 miles of canals, rivers, docks and reservoirs in England and Wales. These historic, natural and cultural assets form part of the nation’s strategic and local blue-green infrastructure network, linking urban and rural communities as well as habitats. Our waterways contribute to the health and well-being of local communities and economies, creating attractive and connected places to live, work, volunteer and spend leisure time. They also play an important role in mitigating the impact of climate change and provide valuable habitats and much-needed biodiverse corridors for wildlife.
We are currently recruiting for a F2F Fundraising Performance Coach's. The purpose of this role is to support the delivery of excellent fundraising results and fundraising compliance standards and specifically the delivery of performance improvements in our F2F fundraisers through coaching, training, and continuous development. The role will also involve direct fundraising where you will be expected to meet a personal target.
Key Accountabilities:
- Responsible for coaching the performance of multiple teams in the region that will consist of lone workers, pairs of fundraisers to bigger teams as the income plan increases.
- Responsible for an individual fundraising target and set of KPI’s that include inspiring people to become long-term monthly donors, generating income through contactless one-off donations and acquiring newsletter prospecting sign ups in a range of locations including residential door-to-door, town and city centres, private venues, and events and more commonly on our private land, the canal and river Towpaths.
- Acting as a hands-on fundraiser who leads by example, delivering fundraising income through signing up Friends and generating contactless income whilst demonstrating the Canal & River Trust ‘s values and behaviours.
- Generating income and being present on-site to visit fundraising teams, fundraise with them, cover sickness absence, coach performance, provide training & development of fundraisers, reinforce our culture of health & safety, embed compliance standards.
- Provide phone coaching and in-person coaching of fundraisers to support meeting their targets and KPI’s and in individual cases working with fundraisers to improve their results from their current level of performance to the required standard by equipping them with the technical and psychological training to work to their very best.
- Identify training requirements and deliver on and off field training and coaching to grow income.
- Apply the highest standards of professionalism integrity, work ethic and follow the Trust’s code of conduct consistently the core values of Excellence, Caring, Open, Local, and inclusive.
- Undertake mystery shopping, observations and internal quality control auditing of values, behaviour, and fundraising technique.
- Support and deputise for the Regional F2F Fundraising Manager by providing cover when they are on leave to support the regional strategy of inspiring new supporters and generating income through contactless giving to the F2F Fundraising programme. This includes taking responsibility for the regional fundraising targets and KPI’s.
- Working with our partner recruitment agency to arrange interviews, send out communications to candidates and sit on the interview panel with the aim of recruiting and onboarding new F2F fundraisers into the F2F programme.
- Support the delivery of performance incentives and setting up/editing teams on Evergiving and the rota.
- Provision of daily reports of observations and actions taken, areas of success, results for that day and areas of training and development identified.
- Process all sensitive and data protected information obtained by donors as confidential and in a safe and secure manner in line with the Trust’s GDPR and Security Procedures.
- Carrying out Daily Compliance training, Charity conversation, case for support and storytelling practice and Health and Safety training sessions as per directed by the Regional F2F Fundraising Manager.
- Manages feedback and complaints in a professional manner and follows the complaints process and communicates details to Regional F2F Fundraising Manager so it can be addressed in a timely and efficient manner.
Knowledge, Experience & Skills:
- Driver’s License is essential (requirement for Business insurance)
- Performance management and coaching qualifications are desirable.
- Training qualifications are desirable.
- Knowledge and experience of working within the CIOF, Fundraiser regulator code of practice.
- Significant experience of working in face-to-face fundraising industry.
- Track record of successful individual fundraising and Team leading, meeting performance targets and KPI’s.
- Experience of increasing income through performance coaching of fundraisers.
- Experience of interviewing and recruiting fundraisers.
- Experience of training and developing fundraisers.
- Experience of mystery shopping and leading on delivering performance incentives.
- Ability to work to self-managed targets.
- Ability to be adaptable and flexible to support a geographical region of the network.
- Quick and agile approach to reacting to problems or challenges.
- Confidence to approach the public, storytelling and making an ask for funding.
- Ability to use IT systems, such as an I-pad and contactless devices proficiently.
- Good writing and IT skills to support the analysis of performance management.
DBS
As this role is on the Rehabilitation of Offenders Act 1974 Exception Order applicants must state the details of any cautions or convictions whether spent or unspent on the self-disclosure section of the application form.
This job involves regulated activity with children and adults at risk as defined by the Protection of Freedoms Act 2012. Therefore, a Criminal Record check will be undertaken by the successful candidate prior to employment.
A criminal record is not necessarily a bar to employment with us. HR will advise and decisions made on a case by case basis.
The client requests no contact from agencies or media sales.
This key role presents an excellent opportunity to see projects through from conception to completion and to play a part in shaping how we work and what we do. You will have responsibility for day-to-day operation of UCISA, including technical Infrastructure and systems used to deliver UCISA’s services to our members. You will deputise on operational matters for the CEO and represent and advocate for UCISA alongside other management team colleagues.
You will be reporting directly to and working closely with UCISA’s CEO and have opportunities to develop your own skills in running an organisation in an innovative and agile way. Ultimately, you’ll ensure our operations run smoothly and that people are productive.
The role sits within the Management Team and the post holder will deputise for the CEO alongside management colleagues.
Summary of key Terms and Conditions
Contract: Permanent Full time, Oxford based, hybrid
Hours per week: 37.5, Monday-Friday with some flexibility to support UCISA events and participate in team days
Salary: £55,000-£65,000 per year (depending on candidate experience and skill set)
Leave: 30 days annual leave & 8 Bank Holidays
Pension: Defined Contribution scheme (6.7% employer contribution, voluntary employee contribution 0-6.7%)
Reporting to: CEO
To apply for this role please follow the instructions provided. The closing date for this role is 10:00 (10am) 26 April 2024. Interviews will take place on Friday 31 May 2024 at the UCISA office in Oxford and will include relevant skills tests.
Please ensure that your CV addresses the personal specification criteria in the job description document. Your supporting statement must be no longer than 2 x A4 pages
The client requests no contact from agencies or media sales.
As the Finance and Operations Business Partner, you will work alongside the different directorates of the Charity, providing financial information, tools, analysis and insight to Directors and Heads of Service. You will challenge their thinking, helping them to make more informed financial and operational decisions to help drive the business strategy.
You will work closely with all areas of the Charity, forming good relationships with stakeholders, providing real-time financial support and analysis. You will be a trusted financial adviser who is willing and able to challenge decisions in a valued and constructive way.
You will be required to be in the office at least two days per week and will have a high level of financial acumen and understanding, with the ability to bring the numbers to life. Through your knowledge of business activity, you will play a crucial role in supporting the Executive Director of Finance and Operations and the Head of Finance, providing regular updates to ensure the charity is on track and to enable accurate future forecasting and longer-term business planning.
Providing a strong integration between Finance, Corporate Services, and the rest of the Charity, you will assist in driving change across the organisation, ensuring that Finance is always at the forefront of any decision making. In a period where Alzheimer’s Research UK is looking to continue to grow, you will be key in making sure that financial and other operational impact is considered at all times.
Main duties and responsibilities of the role:
- Support the development and implementation of best financial practices.
- Manage and process the quarterly financial forecasts.
- Assist with operational planning, including financial assessment of new initiatives, and processing the annual budgets.
- Provide financial analysis and support to budget holders and directors.
- Prepare the monthly management reports and commentary, enhancing the story behind the numbers.
- Monitor and assess financial trends, risks, and opportunities to inform future forecasting and business planning.
- Liaise with the insight and development team to understand the potential impact of the external macro environment on actual and projected business performance.
- Assess the payback from key fundraising activities; and assess returns on investment for both existing and new events.
- Provide financial training to operational stakeholders as required, to enhance financially sound decision making across the organisation.
- Critical friend.
- Act as a conduit between Corporate Services and the rest of the organisation to ensure that all operational aspects are consulted and considered before decisions are made.
What we are looking for:
- Accounting or financial qualification or qualified by experience
- Proficiency in Microsoft Office, including an advanced knowledge of Excel, with an understanding of functions such as Pivot Tables and Formulas
- Strong knowledge of accounting principles and practices
- Experience in a previous finance role
- Excellent attention to detail, accuracy, and numeracy skills
- Strong organisational and time management skills
- Ability to problem solve
- Ability to build constructive relationships with stakeholders at all levels
- Ability to communicate effectively to colleagues at all levels across the Charity
- Ability and willingness to challenge decisions in a valued and constructive way and to provide a balanced/countered perspective
- Ability to interpret information and prioritise what is important
- Ability to understand and leverage financial and non-financial data
- Ability to demonstrate a deep understanding of organisational operations
- Passionate, proactive, and friendly attitude
- Methodical and adaptable approach
- Strategic thinker
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £55,000 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 1st April 2024, with interviews likely to be held week commencing the 15th April 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply:
Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
We welcome applications from experienced and knowledgeable Finance Directors to join our team.
Our cultural Trust operate an exciting portfolio of Museums, Heritage sites and Arts venues in Luton from which we develop and deliver year-round programmes of arts, exhibitions, workshops, cultural events and activities. We also support and enable artists, creative industry entrepreneurs and community groups who use and operate from our inspiring heritage venues. The post holder will lead on all financial and resource functions for the Culture Trust Charity and Trading Company managing a dedicated finance, HR and Admin team and contributing as a to the Trust’s strategic leadership team.
For more information about the role and how to apply please open the JD pack below.
The client requests no contact from agencies or media sales.
The Union of Kingston Students CEO
Salary: £63,000-£68,000
Location: Kingston upon Thames
Contract: Full time- 35 hours per week
Are you looking for a role where you can support elected student officers in leading the Union into a positive new space, both physically and metaphorically? If so, we’re looking for a values driven leader who will support us to grow & develop as we make amazing progress as a students’ union.
About the Students’ Union
The Union of Kingston Students (UKS) supports and represents over 16,000 students across four campuses and is based on the main campus, Penrhyn Road, in the vibrant town of Kingston-Upon-Thames. We are an independent democratic charity and membership organisation; we have student leadership at every level.
We're a democratic, membership organisation and all students at Kingston University are automatically members of the Union. Overall legal responsibility for the Students' Union rests with our Board of Trustees which is made up of three full-time Sabbatical Officers, three student trustees and four external trustees. The Sabbatical officers are elected each year by, and from, the student membership of the university. They take a year out of their studies (or immediately after graduating) to take on a fulltime paid staff role and to serve as a trustee.
At the Union of Kingston Students, we’ve embarked on an ambitions journey of organisational turn around so this is an extremely exciting time for us, and especially for our next CEO.
The turnaround includes:
- A full governance review including a new elected officer structure
- A new strategic plan including a new vision and values which we will be launching for the new academic year (2024/25)
- A total rebrand of the organisation from our logo and brand colours to our name! This will all be launched alongside our new strategy in time for the new academic year
- We are about to finalise the incorporation of the charity, professionalising our governance and better protecting our trustees and senior management
- And to round that all off, we’re moving into a brand new state of the art building in May!
As we prepare for this next chapter, we are looking excitedly towards the future to recruit a talented and passionate individual to drive the Union of Kingston Students forward.
About the role
Under the direction of the Board of Trustees, the Chief Executive is accountable for the performance, management, development and sustainability of the Union of Kingston Students and responsible for developing and leading the Union's services, strategy and objectives to meet students’ needs.
Our next CEO will excel in people-management practices and ensure these are embedded throughout the management structure, ensuring that the organisation understands and can deliver on its strategic priorities. You will be able to support and coach the elected officers and Trustee Board, and have oversight of governance, ensuring that the elected leadership are empowered as key decision makers and that the staff team share the purpose and vision of the organisation.
You will be an inspirational leader, able to enhance the internal and external reputation of the Union, and will network effectively within the University, maintaining and developing partnerships built on trust and respect.
The successful candidate won’t necessarily need to come from the Higher Education sector, but you must be able to demonstrate a good understanding of the trends and issues that affect our students. You’ll have a good understanding of charity governance, financial management and organisational development.
Closing Date: Friday 12th April 9am
First Stage Interviews (Remote): Monday 22nd April
Final Interviews (In-person): Tuesday 30th April
How to Apply
Please click 'Apply’ to be redirected to our website, where you can download the Candidate Information Pack and Job Description and find details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partners. Their contact details can be found in the candidate pack.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Resurgo’s mission is to inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery. We’re a bold and innovative organisation with the ambition to transform society.
The important stuff
Salary: from £42,000 dependent on experience
Hours: 4 - 5 days per week between Monday - Friday 9.30am-5.30pm, with occasional evening work such as for Spear Celebrations
Contract: 1 year fixed-term contract (Maternity Cover)
Location: Hammersmith, London
Closing date: Friday 29th March, 12:30pm (We are interviewing on a rolling basis and might close the application early if we find the right candidate).
Interviews: We anticipate interviews to commence from the w/c 1st April
Benefits
- 28 days annual leave, plus bank holidays
- Excellent personal development and training opportunities, including our iLM-accredited 5-day Coaching for Leadership programme
- Regular staff prayer meetings, conferences and retreats (one residential)
- Employee Assistance Programme (a confidential support service) and the option to take advantage of Give as you Earn (GAYE) and Cycle to Work schemes
Person Specification
- An active Christian, passionate about personally representing the values and beliefs of Resurgo, and our mission to equip and support organisations to play a meaningful part in catalysing social change
- Experience in recruitment, organisational development and/or learning and development is desirable
- A proven track record of building productive working relationships internally and externally, and extensive line management experience
- An experienced project manager with excellent planning and organisational skills, who can demonstrate initiative and drive
- A creative thinker able to adapt and respond to change according to business need
- A relational and collaborative individual with excellent communication skills (both written and in person) and high emotional intelligence
Key Responsibilities
Recruitment
- Build a strategy for attracting high performing talent into Resurgo and our partner Spear centres, in line with our goals for national growth and ensuring our teams reflect the communities they serve.
- Oversee the recruitment and selection process across Resurgo and our partner Spear centres (with support from the HR Executive), working with the D&I Manager to train team members on interview skills, and advising and guiding Department Heads through the recruitment process
- Work with the Head of Church Partnerships to develop the Spear Graduate Scheme as a training programme of choice, ensuring there is a pipeline of outstanding coaches for our partner Spear centres and managing the recruitment cycle throughout the year
- Manage the outward face of Resurgo recruitment and profile raising to potential employees including building a strategy on recruitment relationships, and networking with potential referral organisations, attending careers fairs and other events
Progression and Organisational Development
- Work with the Director of PCO to conduct job analysis across Resurgo to understand current and future job needs to meet organisational goals, and succession planning for key roles
- Work with the Director of PCO and Head of Church Partnerships on staff progression planning and talent retention strategies, as well as advising on individual performance management issues, supporting line managers to develop and grow both highly performing and underperforming team members
Learning and Development
- Design a learning and development strategy across all teams at Resurgo, ensuring we grow and develop talented employees both for their current roles, and enabling them to progress within the organization
- Research and consult on potential training options for individuals and teams as needed, working with Heads of Department to identify key learning needs and either develop learning offers to meet those needs or source relevant and high impact external training, for both hard and soft skills
Active Participation in the Philanthropy and wider Resurgo Mission
‘To Inspire and equip organisations to bring about ambitious and sustainable social change through our expertise in coaching, impact management and programme delivery.’
- Help build and develop Resurgo’s ethos and Christian life as a team member.
- Lead and contribute to regular team prayer meetings as an integral part of Resurgo’s operation and for the success of its mission.
Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an excellent opportunity for an experienced HR assistant to be responsible for recruitment and HR administration across a busy team
Key responsibilities of the role:
- Responsible for supporting the end to end recruitment process including liaising with candidates, successful and unsuccessful, to provide an engaging recruitment experience
- Providing recruiting managers with applicant paperwork for shortlisting
- Completing pre-employment checks (including right to work, DBS, occupational health)
- Monitoring the onboarding process, keeping recruiting managers informed, in line with proposed start dates
- Overseeing the team inbox throughout the day, acknowledging receipt of emails, and allocating to People Team members as appropriate
- Data entry to ensure records are accurate and up to date
- Generating standard letters in support of the starter, leaver, staff changes processes o Supporting the People Officer with administration of volunteer processes as required
- Providing support on ad-hoc administration tasks across the People and OD Team
Ideal candidate profile:
- Experience of working in a similar role, providing a high standard of customer care in a fast-paced environment
- Extensive administration experience within the recruitment and onboarding process
- Understanding of core HR processes
- Excellent written and oral communication skills
- Strong IT system knowledge including experience using HR and recruitment systems
- Charity Sector experience (Desirable)
Agency reference number: J78915
Location: Central London
Hourly rate: £16-18 PAYE inclusive of holiday pay
Working hours: Full time
Working pattern: 1 day per week on site
This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.
Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
Bringing together leading minds and practitioners in the sector, Wessex Archaeology is a trusted archaeology and heritage service provider and educational charity. From our network of international offices, we work in partnership with our clients to deliver sustainable solutions to manage the historic environment - above ground, below ground and underwater. We are committed to our social impact. This means using the knowledge and connections we make through our commercial activities as a catalyst to engage the communities in which we work.
Join us and you’ll be part of a collaborative team committed to shaping a better future for our staff, the sector, and the world. As well as having knowledgeable and dedicated colleagues, you’ll have an opportunity to access a variety of fascinating and high-profile projects and develop your skills and knowledge along the way.
The role – what’s involved?
We’re looking for a resourceful and strategic Internal Communication Specialist to take a leading role in championing and developing internal communications. You’ll be adept at building and nurturing strong collaborative relationships and act as a trusted advisor to people across all levels, teams and geographical regions. You’ll be pivotal in helping departments and individuals embed communications in their strategies and working practices, providing them with day-to-day advice and support.
You’ll be responsible for maintaining and growing activities that engage, connect and inspire our people. This includes working with other teams to improve and manage internal communications tools and channels so colleagues can stay up to date with the organisation’s projects, updates, process changes, strategy and goals. Working closely with the Head of Communications, you will be an internal ambassador for our brand and equip colleagues to advocate for the organisation and sell and promote our offer and purpose.
Working closely with our HR Director, you will develop comms that promote consistent engagement with employees, from potential candidates and new recruits to current staff working across the UK and internationally.
Main responsibilities will include:
If you are a proactive person who has the drive and emotional intelligence to forge connections across the organisation and take our internal comms strategy to the next level, this could be the career move for you. You will:
- Deliver, evaluate and evolve our internal communications plan.
- Manage and develop the company’s internal communications channels and activities, including staff meetings, organisation-wide newsletter and our intranet.
- Act as a business partner to a range of departments, including but not limited to, HR, Health & Safety, Quality, Sustainability, Finance, IT and Support Services.
- Work with the Head of Comms and Executive Team to align messaging and develop campaigns that communicate the company’s strategy, purpose and values.
- Advise and work closely with senior leaders and managers on internal and corporate communications.
- Develop and implement internal and external-facing campaigns that relate to corporate activities, including areas such as recruitment, learning and development, wellbeing, quality, health and safety, and sustainability.
- Develop and nurture relationships across teams to source information and effectively implement communication initiatives.
- Embed consistency and develop understanding and alignment with our brand identity and messaging across internal teams.
- Develop and manage feedback and insights-led approaches to understanding and improving employee communications and report on activity.
- Support a culture of cross-organisational working and contribute to the overall objectives of the communications team.
- Champion inclusivity and accessibility across our channels and content.
For details on the expected skills, experience and personal attributes, please refer to the full Job Description for this role.
What can you look forward to?
Our focus is on creating a collaborative culture where people can thrive and develop and where safety and wellbeing come first. From anonymising candidate data in our recruitment process to continuous improvements in our benefits, we’re committed to creating a safe, fair, and inclusive working environment.
We offer:
- 22 days of annual leave per year plus bank holidays rising to 27 after 5 years of continuous service.
- Option to buy up to 5 days holiday per year.
- Salary Sacrifice Pension Scheme, Wessex Archaeology employer pension contribution 5%.
- Life assurance scheme of three times your basic salary.
Wellbeing and family-friendly benefits
- Our maternity, adoption and shared parental pay is 100% for 12 weeks, 90% for 21 weeks and 6 weeks statutory, day 1 eligibility.
- Enhanced paternity leave, up to 4 weeks from day 1.
- 5 days of carers leave.
- Paid sick leave from the start of a contract, with the number of days dependent on length of service.
- Hybrid and flexible working arrangements where applicable.
- Company Employee Assistance Programme (EAP) - free and confidential service in the form of counselling and assistance in areas such as health and stress.
- AIG SmartHealth – round-the-clock support for you and your family.
Sustainability and other benefits
- Electric Vehicle Salary Sacrifice Scheme.
- Bike2Work scheme.
- 100% Professional membership costs reimbursed eg IOIC membership
- High-quality personal protective equipment (PPE) provided.
- Free transport from regional offices to sites.
- Time in lieu or paid time for drivers.
- Subsistence allowance.
The client requests no contact from agencies or media sales.
The Point of Care Foundation is a small social enterprise offering programmes of training and support for staff from NHS and other caring organisations, to run patient-centred care programmes, and to support staff through structured reflective practice.
The Operations and Business Manager role involves diverse responsibilities aimed at ensuring the smooth functioning of administrative, governance, and business management functions to ensure effective operations, compliance, and support for the organisation's objectives.
Please apply via the CharityJob website including the following:
Your CV
A short cover letter setting out why you are interested in the role
A response to the following question (500 words maximum):
Excellent operations and business functions are at the heart of every successful organisation – what would you say are your top 3 key conditions for success and how would you achieve them?
The client requests no contact from agencies or media sales.
We are looking for an exceptional person to lead and manage YMCA East Surrey’s Emotional Wellbeing and Mental Health services for children and young people. If you are committed to make a positive difference in the lives of children and young people - and the staff that support them, we would love to hear from you.
Job Purpose:
To be responsible for the strategic and operational management and effective delivery of multi-disciplinary Emotional Wellbeing and Mental Health (EWMH) services for children and young people. The aim of the services managed by this post is to provide EWMH support to children and families to help to belong, contribute and thrive within East Surrey.
Background to role:
This post sits within YMCAES’s Children and Young People Emotional Wellbeing and Mental Health team. YMCAES is contracted by Surrey Wellbeing Partnership via a joint commission from Surrey County Council and Surrey and Borders Partnership NHS Trust. YMCAES is one of the largest providers with a contract value over £1.2m
Job Description
Lead on service delivery, management and governance
– To provide strong leadership for the service based on a clear vision for the service, clarity of standards and outcomes to be achieved.
– With the Head of CYP support the strategic development, planning and delivery of specialist EWMH services for children and young people ensuring an effective co-ordinated offer for these families is in place.
– To have the primary responsibility for establishing, maintaining and developing consistent and high standards of professional and managerial competence amongst all staff involved in the delivery of EWMH services.
– To provide line management to the Service Managers and named roles above and work with them to ensure they provide an effective service to children, young people and families in Surrey.
– Maintain up to date detailed knowledge of legislation and national policy and to ensure SLT, CYP management team and the service are briefed on changes.
– To have lead responsibility for ensuring EWMH services operates in a way which safeguards children and adults and is fully compliant with safeguarding policy and procedure
– Understand and manage risk and safeguarding issues across the team, being the named lead and providing advice on guidance on all risk and safeguarding issues and escalating cases to DSLs as appropriate.
– To ensure that the health and safety of all families, children, young people, staff and volunteers is properly addressed and enforced through appropriate policies and procedures including risk assessments for all areas and activities
Manage stakeholder engagement and financial integrity
– Lead on ensuring compliance with regulatory and professional requirements
– To ensure that key relationships and business processes are in place to improve outcomes for children, young people and families.
– Work with the Development Manager to support the Managers and Coordinators to write funding bids and reports for new and existing work.
– To ensure EWMH services meets both national, local performance and quality indicators in an effective and timely way.
– Ensure all key policies for EWMH team and processes are up to date and fit for purpose
– To work with CEO (Director of SWP) Head of CYP and Head of Finance to agree an annual budget for EWMH services and to play a role in negotiating annual funding settlement through the SWP contract.
– Work collaboratively with colleagues to ensure services deliver value for money, within budgets and are evidence based, ensuring that services are rigorously evaluated in terms of quality and outcomes and that they continuously improve and are provided in response to children’s needs.
– Maintain up-to-date and detailed knowledge about and relationships with commissioners of services including but not limited to Surrey CC, Surrey Heartlands ICB and various Borough Councils
– Ensure accurate monitoring and reporting of EWMH service delivery output, outcomes and targets.
– Represent YMCAES EWMH services on a variety of external forums including Surrey Wellbeing Partnership and Surrey and Borders Partnership NHS Foundation Trust.
Training and Development
– Ensure the effective Safer Recruitment and retention of EWMH working with HR colleagues and Head of CYP as appropriate.
– Contribute to an in-house training programme for EWMH staff, CYP staff and volunteers, which is also offered to all YMCA East Surrey staff and volunteers and key partners.
– Work with the Head of CYP and HR to develop volunteering, apprenticeship, and traineeship opportunities in EWMH services. –
Attend CYP Advisory Group and Team Meetings and give presentations and input as required.
Buildings and Infrastructure
– Ensure buildings and facilities for the delivery of EWMH services are fit for purpose including the Phoenix Youth Centre reporting to SCC and effective working with statutory and voluntary sector partners with the support of the YMCAES Central Services Facilities team. Provide effective management and support and demonstrate the values and culture of YMCA East Surrey.
– Ensure that all activities demonstrate the values and culture of YMCA East Surrey
– Work with the Head of CYP/Deputy CEO to support the implementation of YMCA East Surrey strategy and Operational Plan.
– Any other duties are required to be performed within the grade and renumeration of the role.
– We are committed to safeguarding and promoting the welfare of children and young people/adults at risk. This role will require an enhanced DBS disclosure. We require you to understand and demonstrate this commitment and attend any required training
Salary:
£46,000 to £50,000 per annum deplending on qualifications and experience
Hours of Work:
35 hours per week, Monday to Friday with an hours unpaid break
Location:
YMCA Phoenix Yourth Centre, Preston Manor Road, Tadworth, Surrey KT20 5FB with flexible working
Annual Leave
Five weeks plus bank holidays. Holidays increase after two years’ service to a maximum of six weeks pro-rata after six years’ service. The holiday year runs from 1 April to 31 March each year.
Benefits
The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents. There is free parking available at the Sports and Community Centre. YMCA East Surrey also operates a Cycle to Work Scheme.
Pension - There is a YMCA East Surrey pension scheme - details available on request.
Closing date and interviews
The closing date is Monday 8th April 2024 at 5pm with interviews to be held on Monday 15th April 2024.
The client requests no contact from agencies or media sales.
We are looking for an experienced CEO or senior charity manager, able to manage the business functions of a charity that is just starting out. You will have a proven track record of managing a small, prosocial organisation and setting up the systems necessary for success. You will have skills to work strategically, have business management skills, be able to lead and grow a team and work relationally.
As CEO an important goal will be to put the charity on a firm foundation for long-term sustainability. You will work with our fundraising consultant to ensure a steady income stream of core funding, ensuring financial stability for employees and building partnerships with local organisations to maximise impact and sustainability through collaborative work and partnership bids. This requires considerable, skilled networking and relationship-building, both within the Church’s Community Hub, with our existing partner VCFSE organisations and in the wider sector, including local Councils, PCNs and the ICB.
You will also be principally responsible for the organisation’s HR function, risk and compliance, as well as its monitoring and evaluation of impact (for quality assurance and fundraising purposes). This means ensuring best practice is observed and maintained in these and related areas, including line management, service policy, financial management, safeguarding and data privacy.
Knowledge and/or lived experience of mental health difficulties and the relevant support services/treatment modalities is essential; experience working within the mental health sector is highly desirable. We are seeking someone who is passionate about mental health and views this role as an exciting, long-term opportunity to make a significant difference to the lives of thousands of adults in Birmingham. The post holder will live and champion our unique model of community mental health provision, our vision and values, rooted in the service’s Christian ethos as part of St Germain's holistic mission and ministry to its community.
You will report to St Germain’s Wellbeing Board of Trustees.
Please submit a full CV with covering letter explaining the fit between your skills and experience and this post.
The client requests no contact from agencies or media sales.
Role Title: Business Development Manager
Reports to: Regional Director (North)
Direct Reports: n/a
Location: Various
Role Purpose:
This role requires a driven and passionate individual to immerse themselves in their region promoting the amazing outcomes that the Kooth services deliver. This position plays an essential part in Kooth’s growth strategy for our child and adult services platforms.
Key Responsibilities:
- Promote the work of our Kooth services for Children, Young People and Adults by developing new sales opportunities for growth and expansion across the region as well as taking an active role in the renewal and uplift activities, including supporting high quality tender opportunities.
- Using existing relationships and understanding to inform and support the discussions; meeting or exceeding quarterly and annual sales targets.
- Build a broad strategic network of stakeholders across the region, NHS, local authorities, GPs, VCSE, Service User groups and other organisations through meetings, events and conferences.
- Work closely with ICS leads to develop high performing and sustainable relationships.
- Ensure that Salesforce is maintained with contacts, leads, opportunities and activities and be able to analyse data to advance conversations with commissioners and stakeholders.
- Use data skills and working with Strategic Commercial Manager (SCM) to create compelling narrative underpinned with high-quality business cases for commissioners that secure new logo service contracts and support renewals.
- Support contract negotiation, on boarding and service mobilisation with successful handover to Customer Success Managers (CSMs).
- Work as a key member of the B2G commercial team, actively contributing to new campaigns to drive forward new sales and promoting Kooth’s services at forums and presenting at regional events.
- Read, understand and influence mental health strategy reports, CYP & Adult plans, developments in the field of young people/adults and mental health and having a clear grasp of the agenda driving our customers/commissioners. Then feeding back to the Head of Business Development, senior management team and locality managers ensuring what is delivered is effective, relevant and innovative.
- Undertake any requests made by the Senior Kooth Leadership Team that are relevant to the post.
Skills/ Knowledge/ Behaviours:
Skills:
- Ability to meet sales and renewals targets and evidence of working in a team to develop and implement business growth strategies and campaigns
- Ability to positively manage client relationships within a complex matrix stakeholder environment
- Ability to work collaboratively within own, and other regional Business Development and Customer Success teams as well as internal departments to ensure information and work flow is optimised
- Ability to network, liaise and hold senior level relationships with the most important partner agencies either statutory, independent and charitable organisations together with ICS lead
- Ability to develop and deliver customer success presentations and sales pitches to audiences of commissioners, providers and stakeholders including young people and adult cohorts
- Ability to forecast, report and record effectively and accurately in a consistent and timely way using SalesForce
- Work in a way that engages positively with issues of diversity and difference.
- Strong skill set in Microsoft
Requirements:
- A track record of building and maintaining effective and complex client and stakeholder relationships
- Proven experience of working with public sector commissioners to successfully identify and nurture new sales opportunities, turning them into service contracts, working with customer success teams to retain and grow these contracts
- Proven experience negotiating with NHS & Local Authority commissioners and gaining stakeholder consensus that have led to significant contracts
- Proven experience of working in partnership with commissioners and providers to successfully redesign services and develop new solutions
- Knowledge and understanding of health and social inequalities and the impact this can have on children, young people and adult’s mental health
- Knowledge and understanding of the changing in commissioning landscape and the impact on mental health and social care services
Benefits:
- Salary (FTE): £43,000-£48,000 (+OTE 40%)
- 28 days (plus Public Holidays)
- Yearly professional training programmes structured around you
- Pension contributions
- Remote Working
- Healthshield Care plan
- EAP programme, 24/7 Telephone Mental Health & GP
- Annual company share option awards
- Life Assurance (up to four times the amount of your annual salary)
- Cycle to Work Scheme
- Incapacity Income Protection
Request for Reasonable Adjustments:
We are dedicated to providing reasonable adjustments to applicants and employees with disabilities or individuals who require accommodations to participate in the application process, interviews, or job-related tasks. Please inform our Human Resources team if you require any reasonable adjustments to ensure your equal participation in our recruitment process.
Your openness will allow us to work together to provide appropriate accommodations and ensure a fair and accessible application and employment experience for everyone.
We conduct DBS checks for all positions to ensure a secure work environment, especially for roles involving working directly with vulnerable individuals or sensitive data. If successful , we'll request your consent for this standard procedure, maintaining confidentiality and compliance with regulations. For inquiries, contact our Human Res
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Purpose of the Job
To strategically lead and manage our existing CYP services that range from being both clinical and non clinical (Mental Health Support Teams in Schools, Circle crisis prevention café for children and young people, Whole School Approach, Be Kind to Your Mind). To develop and grow a portfolio of children and young people’s mental health services.
The role will lead, manage and oversee the Youth Services team and a range of projects that support the mental health and wellbeing of children and young people.
You can download a PDF of the job description for this role at the bottom of the page.
Growth and Development
- To lead, develop and maintain the strategy, business plan and budget for Youth Services.
- To lead on service development through the identification of unmet needs, local priorities and project opportunities and the development of proposals and bids.
- To work closely with the CEO and Head of Business Development on potential new funded projects, writing or inputting into proposal/bids.
- To support the development of outreach and communications materials about services and impact.
Lead on Projects
- To provide overall leadership and oversight for project contracts.
- To oversee the implementation of needs assessments and data analysis to ensure that services are relevant to the needs of stakeholders and meet identified service gaps.
- To ensure that KPIs for all projects are met and have continuous oversight of this and any improvement actions that need to be taken.
- To lead and oversee effective monitoring, evaluation, accountability and learning (MEAL) systems (both qualitative and quantitative) evidence base are in place, monitoring key outcomes of the service and produce quality reports.
- To oversee and ensure evidence of key outcomes are in place and inform improving quality programme delivery and service development.
- To lead and oversee reporting to funders (and other stakeholders where required) in a timely manner.
- Provide guidance and expertise to staff.
- Any other reasonable ad hoc tasks as requested by CEO and in line with the needs of the service.
Partnership Working
- To develop excellent working relationships with commissioners, potential commissioners, partners across North-West London.
- To lead on providing the oversight for partner SLAs and contracts.
- To ensure in contracts where HFEH Mind is the project lead that partners are supported to achieve project deliverables and targets and provide timely M&E to be included in reports to funders.
- To lead on and coordinate ongoing consultation and skills-sharing with partners.
- To work with national Mind and other Local Mind Associations to collaborate and share best practice.
- To identify suitable partners and funders for new projects.
- To develop ongoing stakeholder engagement with existing partners, funders and other stakeholders.
- To ensure that partners adhere to safeguarding, suicide prevention and GDPR principles and best practice.
- To work with community groups to establish a clear vision of the role of Mind locally to support people and communities.
Management
- To be an active, positive, accountable member of the Senior Management Team.
- To embed clear, effective communication so that employees feel engaged with and understand the how they fit in.
- To manage the budget and reporting on Youth Services.
- To work collaboratively and strategically with the senior management team, especially to champion an organisation-wide culture, live our values and facilitate high performance, quality, accountability, learning and forward planning.
- To review and restructure the department to enhance and sustain the growth and development of services. To keep in mind direct line-management is kept to 6 managers.
- To lead your team embedding the values of the organisation, agreeing key performance indicators in line with the strategy and business plan, to ensure high performance and promote staff wellbeing.
- To ensure project targets are being achieved with your project managers, empowering them to effectively coordinate Youth Services frontline workers and partners.
- To build a dynamic and fluid team that has flexibility to deliver different elements of the service as demand dictates and ensure retention and succession planning.
- Providing ongoing feedback and support, as well as monthly supervision to project managers, including safeguarding.
- To work with HR to lead on team recruitment, JD development, team induction and probation, ensure that mandatory training and staff developmental needs of the team are met and directly supporting the capacity development of the team, through ongoing feedback, supervision and facilitating team discussions and workshops.
- To work with project managers to ensure all policies and procedures are being adhered to.
- To lead of Safeguarding for Youth services and being accountable to ensure policies and procedures are being followed.
- To lead and manage risk within your area, e.g. by maintaining, reviewing and reporting the risk register to the CEO.
- To take on projects as and when needed to support or develop the organisation.
- To ensure effective administrative systems are in place to support the smooth running of Youth Services.
Person specification
For full person specification see attached job description below.
- Educated to at least degree level.
- Relevant qualifications to this role.
- Minimum five years’ experience of working with people with children and young people with mental health.
- Highly developed, well-articulated expertise in project management and strategic thinking.
- A track record of delivering accountable services and excellent performance against agreed targets and objectives.
- Experience of income generation, programme expansion and contract management.
- Experience building and maintaining relationships with a range of stakeholders (service users, funders, partners).
- Substantial experience of budget management.
- Substantial experience of collating quality data for the performance of a service and writing reports.
- Working knowledge of children’s and adult’s safeguarding.
- Supervision of safeguarding and supporting staff with complex caseloads.
- Experience of line management, developing staff and retention.
Disclosure and Barring Service Check
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equal Opportunities
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
IT Tech Support - Permanent Vacancy from May 2024
At Dementia Concern, we aim to provide specialist support and advice to anyone in Ealing who is affected by dementia. Our continuously improving services and expert frontline staff deliver the best care possible during the dementia journey. We are proud to be contracted by the NHS to link directly between the eight GP networks in Ealing and the mental health team (CIDs). Community healthcare is unlike any other part of the NHS. It is personalised care that helps people to retain their independence.
There are hundreds of types of dementia, with Alzheimer’s being the most common. Dementia has been the leading cause of death in the UK for the last decade.
As an Integrated Care partner with the NHS, your 2-day a week tech support role here is key to maximising productivity and the lasting impact of our frontline workers out in the local community. By supporting your dedicated healthcare colleagues, you’ll help ensure we reach every person living in their homes, with dementia, in Ealing. Over 50% of the population served are Ealing residents from global majority ethnicities; our team reflects this rich diversity.
Key Facts
Job Title IT Tech Support
Description On-site 1st and 2nd line IT support
Salary £30k per annum full-time equivalent
Office 223 Windmill Road, London, W5 4DJ.
Contract Permanent
Start date May 2024
Hours 14 hours a week, flexible over 2-4 days
Line manager CEO
Location This is an in-person role, based in our offices at W5 4DJ
Holidays 25 days pro rata
Responsible for Implementing IT best practices (processes, procedures, tasks, and
checklists) for the smooth running of community healthcare services.
Key relationships CEO, Fundraising/Marketing, HR Manager/Senior Team, Board Clerk
External Support 3rd line support from a specialist IT company (remote; on-site as nec.)
Main Purpose and Scope of the Role
This is BAU support for staff and on-site/network IT infrastructure. If successful, you will liaise closely with our external IT consultancy, for bespoke 3rd line support, regarding our core IT infrastructure (software, hardware, server and network). You will be the first point of support for your colleagues’ IT needs. You will report on and advise senior management of the IT risks and cybersecurity needs. You prioritise your own work, documenting and communicating progress.
Key Responsibilities:
● Troubleshoot IT based systems, hardware, and software issues for colleagues
● Onboard/offboard employees for IT system; set up all user credentials
● Manage devices for circa fifty staff using GoTo Resolve (our MDM/RMM tool)
● Help staff with Google, Windows, email, VPN and applications like Staffology HR
● Support Senior Team with roll-out of our first self-service HR portal for all staff
● Manage device inventory and purchase new supplies and equipment as needed
● Liaise and negotiate with external IT service providers (eg. EE, Croft, Google)
● Ensure all IT hardware and software is well maintained (documenting actions)
● Develop and update IT policies, subject to board approval
● Advise Senior Team on cost-effective digital forward planning and investment
● Support Senior Team to create a cybersecurity strategy (based on security audit)
ROLE DOES NOT DO - the following high-level tasks covered by external IT company
● Outside IT Manager builds and maintains the organisation’s network and server
● Outside IT Manager manages software licences and supports key tech purchases
● Outside IT Manager sets up core installations on machines for new staff
● Outside IT Manager troubleshoots major issues when your role needs help
Person Specification
Essential Skills and Qualifications:
1. Experience of either Customer Service, Charitable Sector or Small Business
2. Trouble-shooting experience while providing remote and onsite IT tech support
3. Documentation of IT processes, good time management skills and attention to detail
4. On-site management of Active Directory, Network Access Storage (inc. RAID)
5. Proficient in Windows 10/11 & Home/Pro, MS Office and MDM/RMM tools
6. Ethernet cabling experience (crimping etc.) We have loads of structured cabling!
7. Working knowledge of information data security and mitigation of cyber risks
8. Aptitude for IT skills development and staying on top of current industry standards
9. Good problem-solving and communication skills, being able to think on your feet
10. Good working knowledge of: Website CMS & Google Workspace (formerly G-Suite)
Desirable Skills and Qualifications:
11. Basic networking skills e.g:
● CompTIA A+ or experience of office IT support function
● CompTIA Security+, or CompTIA Network+, or CCNA 200-301 certification
12. Working understanding of ITIL Version 3 or 4 framework
How to Apply and Interview
Closing date: Monday 22nd April at 12 midday
Interviews: Week commencing 29th April 2024
Please forward your CV for consideration. CV's are considered on a rolling basis and we may well be in touch with you, before the closing date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with a fantastic independent charity who work across some of London’s most deprived boroughs. The charity accommodates over 400 young people who are experiencing homelessness and have also positively impacted the lives of thousands. An exciting opportunity exists for a Learning and Development Partner to join the team. As Learning and Development Partner, you will work with the Head of People and Culture in the development and implementation of projects to support culture change. You will also work with the HR team members, managers, and staff to identify development needs; using this information to design and implement development activities that meet business, team and individual needs. This is a part-time London based role, permanent, (21 hours) per week over 3/4 days.
Who are we looking for?
Ideal candidates will possess a professional qualification in Learning and Development equivalent to level 3 and will possess experience of implementing LMS systems. You will have coaching experience with managers and staff as the organisation employs up to 100 staff. Your experience will also include conducting learning needs analysis to identify appropriate learning interventions as well as experience of delivering training and facilitating learning events. Your interpersonal and communication skills will allow relationships with managers and staff across a multi-site organisation and will be able to design courses that deliver learning in an engaging way. Experience of working within a charity would be ideal, however this is not essential for the role. Candidates will at times be required to work at multiple locations (Hackney, Barbican & Crouch End).
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.