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145

Hr manager jobs in highgate, greater london

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Top job
The Royal College of Radiologists, Holborn (Hybrid)
£53,973 per year increasing to £59,454 per annum within two years continuous service dependent on performance, plus excellent benefits
Posted 4 days ago
Top job
Single Homeless Project, Westminster (On-site)
Starting at £39,328.93 and rising incrementally to £42,567.02 per annum
Step into a role where your leadership can spark real change for individuals facing multiple disadvantage and your own professional journey
Posted 4 days ago
Top job
The Children's Trust, Banstead, Surrey (On-site)
£14,934 - £24,891 per year
Assistant Shop Manager - Nork
Posted 5 days ago Apply Now
SMART, London (Hybrid)
£29,500 per year
Posted 6 days ago Apply Now
Closing tomorrow
Harris Hill Charity Recruitment Specialists, London (Hybrid)
£80k per year
Posted 6 days ago Apply Now
RSPCA North West London & South Hertfordshire Branch, Pinner (On-site)
£45,000 - £55,000 per year dependant on experience
Posted 1 week ago Apply Now
London Diocesan Fund, Westminster (Hybrid)
£60,531 per year
The LDF is seeking an Area Dean of Mission (Edmonton) to play a key role within the Parish Area Support team, based from Causton Street.
Posted today
Closing in 6 days
The Children's Trust, Tadworth, Surrey (On-site)
£12.60 per hour
Join us as a Bank Administrator and enjoy flexibility and variety in your working week.
Posted today Apply Now
Closing in 6 days
Sufra NW London, Greater London (Hybrid)
£42,230 per year for FTE (pro rata)
Seeking a strategic Community Programmes Manager to lead our Community & Garden Programmes in line with our new 2030 strategy.
Posted 3 days ago Apply Now
Page 4 of 10
Central London, Greater London (Hybrid)
Covent Garden, Greater London
Holborn, Greater London
WC2A, London
£53,973 per year increasing to £59,454 per annum within two years continuous service dependent on performance, plus excellent benefits
Full-time
Permanent
Job description

Are you a tech-savvy leader, passionate about delivering an excellent service? Do you thrive in fast-paced environments where your decisions directly impact the success of an organisation? If so, we want to hear from you.

As our Service Desk Manager, you’ll be the driving force behind our IT support operations—ensuring our users receive top-tier service and our systems run smoothly. You’ll lead a high performing team, manage incidents, and continuously improve service delivery using data, feedback, and your own innovative thinking. You’ll have responsibility for ensuring the IT Service Desk provides effective end-user support, implement the College’s IT infrastructure policies and ensuring that we minimise the number of service desk calls.

In this dynamic and fast paced role you will help achieve our Service Desk’s ultimate mission of delivering a high standard of support and customer satisfaction.

What you’ll do 

  • Leading and mentoring a high-performing Service Desk team
  • Managing day-to-day operations and acting as the go-to escalation point
  • Driving service improvements using KPIs, feedback, and best practices
  • Supporting AV and video conferencing across the College
  • Playing a key role in exam delivery and IT project support
  • Collaborating with stakeholders to enhance user experience and IT service quality

What you’ll need:

  • Proven experience managing an IT Service Desk
  • ITIL v3/v4 Foundation or equivalent experience
  • Strong knowledge of Microsoft 365, Windows 10/11, and ITSM platforms
  • Excellent communication, leadership, and problem-solving skills
  • A customer-first mindset and a passion for continuous improvement
  • A proactive, self-starting attitude and a love for learning.
  • A commitment to data protection, security, and sustainability.
  • Excellent interpersonal, oral, and written communication skills, with the ability to explain complex issues clearly.
  • Strong critical thinking skills and the ability to identify workarounds and solutions.
  • Self-motivated and able to work effectively within a team and collaboratively across the College.

Why join us?

  • Make a difference to the lives of Doctors and the specialities they work in every day!
  • Hybrid working (60% working week can be done remotely)
  • Modern working environment
  • Equipment provided to work from home
  • Generous annual leave allowance
  • Excellent pension scheme
  • Interest free season ticket loan and cycle to work scheme
  • Employee Assistance Programme
Application resources
Posted by
The Royal College of Radiologists View profile Organisation type Registered Charity Company size 101 - 500
The Royal College of Radiologists logo Play
Posted on: 30 May 2025
Closing date: 16 June 2025 at 23:30
Tags: IT, Digital, Health / Medical