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This role is an opportunity for someone with the appropriate values, experience, and ambition to play a pivotal part in our People & Culture Team.
People Officer (HR)
Reference number: 369
Reports to: Director of People & Culture
Working Hours: 37.5 hours per week (Monday -Friday some occasional out of hours)
Contract: Permanent
Salary: £32,000 - £34,000 per annum
Working base: Watford (with occasional travel across Hertfordshire)
We’re Hertfordshire Mind Network
We deliver essential mental health support in Hertfordshire, providing a diverse range of services from our Wellbeing Centres and other locations across the county. We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health.
About the role
As People Officer, you will provide high-quality, accurate support across the full employee/volunteer lifecycle, while also contributing to employee and volunteering relations, and continuous improvement of our People & Culture services. You will be a role model for our values and a key contributor to a positive team culture
As People Officer you will be part of a team who support a headcount of approximately 250 employees, 200 volunteers and 150 self-employed individuals across Hertfordshire. You will be instrumental in ensuring that all individuals employed or volunteering within Hertfordshire Mind receive advice, guidance in a responsive, knowledgeable, and customer-focused way.
Key Responsibilities include:
Employee Lifecycle
Systems, Data & Reporting
Employee Relations & Case Management
Projects & Continuous Improvement
General Responsibilities
Benefits
Please note: The ideal candidate will need to be able to travel and cover the area Herts Mind Network serves. Candidates in Greater London may not be suitable for this role as it is not only in Watford.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Tuesday 28th July 2026
Interviews to be held on a rolling basis.
We will close the advert prior to this date if we receive sufficient applications.
N.B. Please quote reference number 369 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.
In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help create a place where people feel welcome.
At Likewise, we believe that places matter.
Every day our Community Hub is used by clients, community members, volunteers, students, partners and staff. People come here for support, community activities, therapy, learning, work, a cup of tea or simply to spend time with others. The way the Hub feels and functions has a real impact on people's experience.
We're looking for someone to take ownership of the spaces, systems and practical coordination that help everything work well.
This role combines facilities, operations, coordination and community in a way that's quite unusual. You'll look after the day-to-day running of our building, support the wider organisation, coordinate room hire, oversee health and safety, improve systems and help create an environment where people feel welcome and colleagues have what they need to do their best work.
You'll probably enjoy this role if you like creating order, improving how things work and taking ownership. You're someone who notices what needs attention, whether that's a space, a process or a practical problem, and enjoys sorting it out. You get satisfaction from helping things run well and from creating places where people enjoy being.
Likewise is a community-centred mental health charity based in Camden. We believe people thrive through meaningful relationships, supportive communities and opportunities to contribute. We're also trying to build a different kind of organisation—one that values trust, autonomy, learning and shared responsibility. People here are encouraged to think for themselves, contribute ideas and take ownership of their work.
This role would suit someone with experience of coordinating an office, community space, workplace or similar environment who enjoys balancing practical organisation with working alongside people. If that sounds like you, we'd love to hear from you.
To apply for this role, please complete the application form on our CharityJob page by 5pm on the 16th August.
We welcome either chronological or skills-based CVs for this role.
Your supporting statement should address the following two questions. Please submit a minimum of 400 words but no more than 800 words (for both questions in total):
1 What is at the heart of your offer to Likewise, and how do your experience, skills and competencies meet the the areas we are looking for?
2 Tell us about some of your guiding values as a person. What are they, and why are they meaningful to you? How do you see these serving this particular role at Likewise?
We support often isolated, marginalised or excluded people by building authentic relationships and community together.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Learning and Development Co-ordinator
£22,797.60 a year (£28,497 a year full time equivalent)
London Office/Remote Worker
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
We are looking for a Learning and Development Coordinator to drive and support Scope’s L&D activity, helping colleagues to access high-quality, accessible learning opportunities that help them develop their skills, flourish in their careers, and contribute to Scope’s mission.
Permanent, part time (28 hours a week)
Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home
Closing date for applications: 11:59pm GMT, Wednesday 5 August 2026.
The role
As our Learning and Development Coordinator, you will help keep learning running smoothly across Scope. You will support colleagues to access development opportunities.
You will:
· manage learning systems and processes, including bookings, records, and e-learning.
· make sure learning is accessible, inclusive, well organised, and well communicated
· work with teams across Scope to promote learning, track progress, and use feedback to improve what we offer.
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
About you
We are looking for someone who is organised, detail focused and enjoys supporting others.
You will:
· have experience of coordinating activities, ideally in a learning or training team, and be confident using IT systems and keeping up to date with user data and content.
· be confident working with external stakeholders.
· guide people to use tools and systems so they can access learning and join sessions.
· be a clear communicator with strong written and verbal skills.
· use plain English and create accessible content as a default.
· be a team player who can manage your time, adapt when priorities change, and stay calm during busy periods. You will work well with different people and build good relationships across teams.
· care about equality, diversity and inclusion.
· help improve access to learning for everyone.
· be motivated by Scope’s mission and want to play your part in driving disability equality.
We welcome applications from people with lived experience of disability and from all backgrounds.
We also ask you to share how you support Scope’s values and contribute to our mission of creating an equal future with disabled people.
Additional information
You must have the legal right to work in the UK to apply for this role. We cannot provide visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disability confident scheme
We are proud to be a charity committed to disability equality. We welcome applications from disabled people and anyone with an impairment, long-term condition, or access need. We want our colleagues to reflect the diverse communities we serve.
Scope is a Disability Confident Leader. We are committed to making sure disabled people have fair and equal access to work. As part of this, we aim to offer an interview to disabled applicants who meet the essential requirements of the role.
To be considered under our Offer an Interview Scheme (previously the Guaranteed Interview Scheme), please tick the relevant box on your application form.
If you need any adjustments or support during the recruitment process, please email us via our website.
You can also find more information about requesting adjustments for interviews on our website.
Important to know:
· You must meet all the essential requirements in the job description.
· If we receive a high number of applications for a role, we may need to prioritise interviews for disabled applicants who best meet the role criteria.
You can also find more details about asking for adjustments at interview on our website.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
Please visit our website via the link and apply online.
Are you ready to make a difference where it matters?
The Diocese of Gloucester is launching a bold and visionary initiative to strengthen the life and mission of our local churches.
This is not just a job. It’s a calling to serve, to lead, and to build something new. If you are a highly skilled professional seeking purposeful work, or an emerging leader looking to grow your capabilities in a dynamic, multi-disciplinary environment, this is your opportunity to shape the future of the Church of England at the local level.
Why this role matters
Our deaneries are a crucial part of our diocesan life. Our deanery leadership teams have voiced
a shared concern: the lack of operational and administrative capacity to support clergy, PCCs, and local mission. The Deanery Operations Lead role is our response—a strategic investment in local leadership, designed to enable flourishing ministry and vibrant community engagement.
This is about embedding practical, responsive, and missionally aligned support where it’s needed most. You will be part of the bridge between vision and delivery, between parish life and Church House, between aspiration and action.
The role does not require you to be a practising Christian - as long as you are supportive to Christian values and ethos that underpins the role we would love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Interviews: 5th of August in our Birmingham Centre
Join The King’s Trust as a Payroll & Benefits Executive and play a vital role in ensuring our people are paid accurately and on time—supporting colleagues who are transforming young lives across the UK.
This is a role for someone who can step straight into a busy payroll function, take ownership, and deliver from day one.
What you’ll bring
Who will thrive
Make a real impact with your expertise, supporting the people who support young people.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Payroll & Benefits Executives?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Payroll & Benefits Executives!
Perks for working at The Trust!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
RLSS UK are currently recruiting for a Compliance Administrator (Audit). The ideal candidate will be detail‑driven, confident, and proactive, to help us maintain the highest standards across our Approved Training Centres and Providers, qualification delivery, and regulatory obligations. This is an exciting opportunity for someone who thrives on ensuring excellence and has a passion for doing things right.
In this role, you will:
We’re looking for someone who has:
ROLE OVERVIEW
As an Awarding Organisation, Regulated and Non-Regulated qualifications generate a significant percentage of the Society’s income, and therefore are vital to the charity’s future financial stability. Key to maintaining this important area of work is to ensure that the qualifications, Approved Training Centres (ATC), and Providers (ATP) remain compliant with the requirements of the Regulators (such as OFQUAL).
The post holder will take responsibility for carrying out key administrative processes and tasks to ensure RLSS UK and its ATC/P continue to operate to the highest standards.
CORE RESPONSIBILITIES
KEY TASKS AND RESPONSIBILITIES
Compliance
General
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
IDEAL STRENGTHS FOR THE ROLE
YOUR APPLICATION
Please send your CV and a Cover Letter (no more than 300-words) outlining why you should be our next Compliance Administrator (Audit).
Closing Date – 5:00pm, Monday 3rd August 2026
Interview Date – Tuesday 11th and Wednesday 12th August 2026, at our Worcester Head Office (subject to change)
WHAT RLSS UK CAN OFFER YOU
*Subject to eligibility criteria
Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
The Stuart Hall Foundation is seeking an experienced Operations and Finance Manager to support the effective financial, operational, and governance management of the Foundation. Working closely with the Executive Director, team and Trustees, the role plays a key part in ensuring the smooth day-to-day running of the organisation and its long-term sustainability.
About the Stuart Hall Foundation
Inspired by the life and work of the eminent scholar and intellectual Professor Stuart Hall, the Stuart Hall Foundation (SHF) was launched in 2015 by his family, friends and colleagues to continue his life’s work and build on his unique and distinct legacy by attending to the urgent political, social, and cultural questions of our time. Our mission is to popularise critical thought by supporting the creative and intellectual development of a new generation of artists, academics and activists who are dedicated to challenging issues of inequality through their work. We pursue this mission by equipping underrepresented practitioners with the learning resources and research opportunities necessary to shape and expand public debates on politics, history and culture. We fulfil our mission by:
Role Description
The Operations and Finance Manager will play a central role in ensuring the effective day-to-day running of the Foundation. The postholder will lead on governance, administration, finance, compliance and organisational systems, ensuring the charity operates efficiently, meets its regulatory obligations and has the infrastructure required to deliver its strategic objectives.
Working closely with the Executive Director, team, Treasurer, and Trustees, the Operations and Finance Manager will oversee financial management, governance processes, organisational administration and operational planning, while also supporting fundraising activities to ensure the Foundation’s long-term sustainability and effectiveness.
Required Experience and Skills
Operations, Finance and Governance
People and Organisational Management
Communications and Digital Skills
Personal Attributes
Desirable Experience
Application Process
To apply, please complete the online application form, available on the Stuart Hall Foundation's website.
As part of the application form you will be required to submit a CV (maximum two pages), a one-page A4 cover letter, and contact details for two professional referees.
We also encourage applicants to complete our Equal Opportunities Monitoring Form. This is optional and will not form part of the selection process.
The deadline for applications is 2nd August 2026 at 23:59pm. Unfortunately, we are unable to accept late applications.
Interviews will take place via Zoom on w/c 24th August 2026.
The appointment is subject to satisfactory previous employment references.
Diversity, social justice and access were central to Stuart Hall’s work in education and the arts, and are embedded in the Foundation’s values, programme and approach. The Stuart Hall Foundation is an equal opportunities employer and welcomes applicants from all backgrounds.
The client requests no contact from agencies or media sales.
The Road Safety Trust Job Description
Governance Administration Officer
JOB TITLE: Governance Administration Officer
RESPONSIBLE TO: Governance & Compliance Manager
LOCATION: Remote based but with occasional travel required to the head office of our trading subsidiary company, UKROEd, in Manchester, and nationally throughout the UK and RST meetings in London.
CONTRACT: Permanent
HOURS: 22.5 Hours per week (0.6 FTE) (To include Mon-Weds)
SALARY: £32,043 (FTE1) /£19,225 (Pro Rata)
CLOSING DATE: 16 August 2026
TO APPLY: CV and Covering Letter Required
About The Road Safety Trust
The Road Safety Trust (RST) is the largest independent grant-giving charity in the UK dedicated to enhancing road safety. Established with the mission to achieve zero road deaths and zero serious injuries on UK roads.
The Trust focuses on funding research and practical interventions aimed at reducing road injury and improving safety for all road users.
The Road Safety Trust is the sole member of its wholly owned trading subsidiary company (UKROEd) which operates the National Driver Offender Retraining Scheme (NDORS).
Surpluses from UKROEd are gifted to the Trust each year, enabling the continuous support of various road safety projects and research grants.
The Road Safety Trust values and respects each individual employee, client and customer and is committed to promoting equal opportunities throughout its workforce and board. As such, all relevant applicants will receive consideration for employment without regard to age, race, sex, gender reassignment, marital status, disability, or pregnancy status.
Please visit the RST website to see how your personal data will be used.
Role Overview
The Governance Administration Officer will be an integral member of the Trust’s Governance and Administration Team, supporting the Governance & Compliance Manager to ensure the effective and efficient administration of governance and compliance activities of the Trust as well as providing administration support to the wider team alongside other administration staff.
Primary Responsibilities
Governance
1. Provide administrative support to enable effective management of The Road Safety Trust’s Governance and Compliance activities.
2. Support co-ordination of RST Board and Committees. This may include timely preparing meeting packs, taking minutes, following up actions and organising logistics for virtual and physical meetings.
3. Maintain accurate Governance and Compliance registers e.g. conflicts of interest, skills matrices, Terms of Office records and end of year governance documents, ensuring accuracy and validity of information.
4. To ensure documentation in relation to RST Trustees is maintained appropriately.
5. Support Trustee recruitment and induction, coordinate Trustee training, and regulatory reporting.
6. Co-ordinate and monitor Policies and Procedures reviews and maintain the Policies register.
7. Provide support for the internal audit programme, coordinating audit meetings, compiling documentation and assisting with actions and reports.
8. Support risk management information, including risk registers other compliance activities.
9. Provide support for Board and Committee reports and dashboards to demonstrate progress against key actions and service delivery at RST.
10. Support the preparation of the annual report and organisation of the AGM.
Administration
11. Use Microsoft Office, HR, Finance Systems to ensure RST policies and processes are adhered to.
12. Ensure the provision of information in the relevant sections of SharePoint for easy access by staff as required.
13. Contribute to the organisation of events, workshops and conferences as required.
14. To support the finance function of the Trust as appropriate.
15. Identify and contribute to improvement of processes and procedures.
16. Maintain accurate and confidential records in line with GDPR and data protection legislation, ensuring safe storage and responsible sharing of data.
17. Support with cover for the rest of the administration team as required.
18. Undertake any other duties reasonably required by the role.
The client requests no contact from agencies or media sales.
Charity and Staff Management
Strategic Development
Promotion and Communications
Finance and Fundraising
Governance and Compliance
The client requests no contact from agencies or media sales.
Head of Communications and Engagement
The Diocese of Winchester is seeking an exceptional communications leader to help shape how we tell the story of God's work across our Diocese. This is a strategic senior leadership role, responsible for leading our Communications & Engagement Team and developing a clear, engaging and effective communications strategy that supports our mission, vision and priorities.
Serving a population of over 1.2 million people across more than 230 parishes, the Diocese of Winchester is a diverse and vibrant community. This role offers a unique opportunity to influence how we communicate with clergy, parishes, schools, partners, media and the wider public, ensuring that people feel informed, connected and inspired by our shared mission.
About the Communications and Engagement Team
The Communications & Engagement Team supports the Diocese in sharing its vision, celebrating local stories, engaging stakeholders and managing communications across a wide range of activities. The team works collaboratively with colleagues across mission and ministry, safeguarding, schools, vocations, creation care and governance, ensuring that communications effectively support diocesan priorities and objectives.
What you’ll do
What we’re looking for
CVs are not accepted.
The closing date for applications is 12 noon on Friday 31st July 2026.
Initial interviews for the role will take place on the 26th August 2026. If you are successful in the first interview, you will be invited to a second interview on the 7th September 2026. Both interviews will be held at the Diocesan Offices, Old Alresford Place SO24 9DH
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Office Manager
An exciting opportunity has arisen to join PETA as our Office Manager. We are seeking an organised, proactive, and enthusiastic individual to oversee the day-to-day operations of our London office and help create an exceptional workplace experience for our colleagues. You will work autonomously to ensure that our office runs efficiently, support colleagues across multiple departments, and contribute to a positive and collaborative culture that helps advance PETA's mission.
Position Objective:
Term of Employment:
Full-time, permanent
Reports To:
Senior HR Manager
Salary:
£32,000 - £35,000
Location:
Hybrid in London (must be able to work three days a week from the London office)
Primary Responsibilities and Duties:
Qualifications:
The client requests no contact from agencies or media sales.
This is a rare opportunity to lead one of Yorkshire’s most respected community foundations and help shape the future of giving across Calderdale.
For over 35 years, Community Foundation for Calderdale (CFFC) has connected people who care with causes that matter. We believe local generosity has the power to transform lives, strengthen communities and create opportunities for everyone to thrive.
As an independent charitable funder, we work with individuals, families, businesses and organisations to invest in local charities and community groups tackling some of Calderdale’s biggest challenges. Every year, we distribute more than £2 million in grants to support people and places across the borough. At the same time, we are building our permanent endowment, creating a lasting legacy that will continue supporting local communities for generations to come.
This is what makes CFFC unique. We do not just make a difference today. We create a legacy that will benefit Calderdale in perpetuity.
Following many years of successful leadership from our current Chief Executive Officer, we are seeking an exceptional leader to build on this strong foundation and lead CFFC into its next chapter.
About the role
Reporting to the Board of Trustees, you will provide strategic and operational leadership, ensuring CFFC continues to grow its impact, strengthen partnerships and inspire philanthropy across Calderdale.
You will lead and develop a committed staff team, work closely with Trustees, build trusted relationships with donors, businesses, professional advisers, charities and public sector partners, and ensure the organisation remains financially sustainable, well-governed and ambitious for the future.
You will also act as CFFC’s public ambassador, representing the organisation across Calderdale and beyond, while championing the importance of local giving and community investment.
About you
We are looking for an inspiring and collaborative leader with significant senior leadership experience and the ability to build confidence and credibility with a wide range of stakeholders.
You will demonstrate:
Proven strategic leadership and organisational management experience.
Experience of developing successful partnerships, fundraising, income generation or business development.
Strong financial and governance awareness.
Excellent relationship-building, communication and influencing skills.
Experience of leading and developing high-performing teams.
A genuine commitment to community impact and the values of the voluntary sector.
You may come from a community foundation, charitable trust, grant-making organisation, charity, public sector, social enterprise or a commercial organisation with a strong social purpose.
What we offer
Salary in excess of £60,000, dependent on experience.
Permanent, full-time position.
Flexible and hybrid working, with a regular presence required in Calderdale.
20 days annual leave plus bank holidays, additional Easter Tuesday leave and office closure over the Christmas period, rising to 25 days after five years’ service.
Employer pension contribution, with details available in the candidate information pack.
The opportunity to lead a respected local foundation with a strong legacy, deep local relationships and ambitious plans for the future.
Closing date: 31 July 2026
First round interviews: Week commencing 17 August 2026
Second round interviews: Week commencing 24 August 2026
CFFC is committed to equality, diversity and inclusion. We welcome applications from people of all backgrounds and are happy to discuss any adjustments candidates may need during the recruitment process.
If you are an ambitious leader who wants to build on a strong legacy, inspire local philanthropy and help create lasting change for communities across Calderdale, we would love to hear from you.
The client requests no contact from agencies or media sales.
We are looking for a skilled caseworker to provide high-quality advice and support to LSE students
We are recruiting an additional full-time Caseworker to join our small and high performing team, alongside an existing Caseworker and Advice Manager. We pride ourselves on our innovative approach to student support and are looking for someone who shares that creative ambition and drive.
About LSESU
The London School of Economics and Political Science Students' Union (LSESU) is a high-profile, student-led charity representing and supporting over 11,000 students at one of the world's leading social science institutions.
We're currently in an exciting period of growth and transformation, with a newly appointed Chief Executive and a clear sense of purpose: to help students make the most of all the life-changing opportunities available to them at LSE.
- We help students make friends and feel like they belong at LSE, through clubs, societies, sports, and events.
- We make sure students voices’ get heard by decision makers LSE.
- We provide practical support for the students who need us most: those facing housing difficulties, financial hardship, academic appeals, immigration issues.
The Advice Service sits right at the heart of that last commitment, making this one of the most directly impactful roles in the Students’ Union.
About the team:
The LSESU Advice Service supports students across a range of academic and housing issues, while also administering a series of increasingly sought-after hardship funds. As Advice Caseworker, you’ll be expected to become an expert in these areas, delivering the bulk of the casework and making a difference to the students who need it most.
You’ll also work closely with our Communications team to shape our communication and engagement strategy - raising stakeholder awareness, improving service accessibility, and providing students with regular, proactive and useful information.
The Advice Service sits within the Student Voice Department, alongside the Representation Team. You will work closely with colleagues across the Student Voice department and the wider Student Union, along with Student Support teams at LSE.
About the role
We're looking for a skilled caseworker who is both empathetic and pragmatic.
You'll manage a large, complex caseload while consistently meeting response-time targets, and you'll bring a positive, solution-focused attitude to the challenges that come with it. Above all, you're genuinely enthusiastic about supporting students and comfortable navigating the complexities of working with an external stakeholder organisation.
This role centres on providing 1:1 advice via email, video call, and in-person appointments, so strong interpersonal, written, and oral communication skills are essential.
You'll also need strong diligence and the ability to digest complex regulations and translate them into clear, practical guidance — this is crucial to delivering the high level of support LSE students rely on.
In many ways, this is not a typical Advice Service, and we are not looking for a typical Advice Caseworker. We are seeking someone who is self-motivated, driven, resilient, and a role model to others. The ideal candidate will be a strong collaborator, able to support colleagues, and skilled at building and maintaining strong stakeholder relationships.
How to apply?
We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents:
Part 1: CV – Outlining your skills and experience to date.
Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this.
Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting.
Application forms are formatted to ensure the equality monitoring data is removed before they are reviewed by the shortlisting panel. This process ensures that shortlisting is conducted fairly and consistently, giving all applicants an equal opportunity to demonstrate their abilities.
Want to apply?
To apply for this role, please complete an online application.
For further about the role, please see the attached full job description and person specification on our website.
Job Application Timeline
Closing date: 16th August 2026
Intended Interviews date: 27th & 28th Aug (+ hold 1st Sept if needed)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Drive quality, lead change and make a lasting difference!
About Us
Carers Trust Heart of England exists to improve the lives of family carers and the people they care for. We provide information, advice, and a wide range of practical and emotional support to unpaid carers and people with care and support needs. Our work is rooted in compassion, partnership, and a commitment to high-quality, person-centred services.
Our Regulated Activities and Contract Scope
The Care Services Manager will have responsibility across our regulated and associated services, which currently include:
• Domiciliary care (personal care in people's homes)
• Short Breaks and Emergency Respite (including sleep-in provision)
• Dementia Wraparound Support
• Day Break Day Services (currently unregulated)
We hold contracts and funding arrangements across several commissioners and funders. The postholder will be responsible for ensuring that care and support is delivered in accordance with all relevant contractual and funding requirements.
The Role
The Care Services Manager will hold personal CQC accountability for the quality, safety, and compliance of our regulated services. While this is fundamentally a strategic leadership and governance role, our regulated services are currently at an important stage of development. As such, we are looking for someone who is equally comfortable providing visible, hands-on operational delivery when needed.
Initially, the successful candidate will spend time working closely with the day-to-day operation of the service, building strong relationships with Care Support Workers and the people we support, strengthening systems and processes, and ensuring consistently high standards of care.
This is an opportunity to play a key role in embedding best practice and supporting the continued growth and improvement of the service. As the service develops, the emphasis of the role will increasingly shift towards strategic leadership, quality assurance, governance, service improvement and future development.
The successful candidate will be able to recognise what the service needs at any given time and adapt their approach accordingly, remaining visible and involved operationally where appropriate, while driving long-term quality, compliance and continuous improvement.
What We Offer
• Competitive salary
• Starting annual leave entitlement of 25 days, increasing with service to a maximum of 30 days (and Bank Holidays), plus your 'birtholiday'
• Pension contribution scheme
• Benefits platform offering flexible high street savings and discounts on top brands
• Employee Assistance Programme and wellbeing platform
• Ongoing training and development opportunities
• A supportive, values-led organisation that makes a real difference to carers’ lives and the people they care for
Key Responsibilities
1. Leading and Managing the Service
• Hold CQC registration and personal accountability for the quality, safety and compliance of all regulated care activities delivered by the organisation.
• Provide day-to-day operational leadership of the care service(s), being genuinely present and accessible to care support workers, coordinators, and senior staff, particularly in the early period of the role.
• Line manages the coordination and care team, providing regular supervision, clear direction, and honest feedback.
• Be willing to get involved in operational problem-solving when needed, covering gaps in coordination, stepping in on complex cases, supporting the team through difficult periods, while also working to build the capacity that, over time, reduces the need for this.
• Build and sustain a team culture where staff feel supported, valued, and clear about what is expected of them.
• Manage performance and conduct fairly and consistently, with appropriate HR support.
2. Quality, Compliance and Safeguarding
• Ensure the service always operates in compliance with the Health and Social Care Act 2008 and CQC Fundamental Standards.
• Maintain continuous inspection readiness under the CQC Single Assessment Framework, understanding that ratings can be updated at any point, not just following a scheduled visit.
• Act as a named safeguarding lead, recognising, reporting, managing, and recording safeguarding concerns across all regulated services.
• Lead a meaningful quality assurance programme, involving audits, spot checks, care plan reviews, complaint analysis, and use findings to drive improvements.
• Submit CQC notifications accurately and on time and ensure the Statement of Purpose and all governance documentation accurately reflects what the service does.
• Monitor care quality through ECM data, visit records, staff feedback and regular engagement with service users and their families, remaining closely connected to the day-to-day service delivery to identify and address emerging issues before they escalate.
• Ensure care and support delivery across all services remains within the scope of relevant contractual and funding arrangements, and that any changes to the service scope, volume or specification are identified and escalated appropriately.
3. Care Planning and Service User Relationships
• Ensure every service user has a current, person-centred care plan that reflects their needs, preferences and risks.
• Oversee and contribute to care assessments and reviews, including involvement in complex cases, multi-agency reviews and situations where a senior presence is needed.
• Build and maintain positive relationships with service users, their families, and carers, being accessible, responsive, and honest whether managing concerns or recognising success.
• Ensure that the service user experience and what it actually feels like to be supported by our service is at the centre of how quality is assessed, monitored and improved.
4. Safe Recruitment, Staffing and Workforce
• Ensure all staff are recruited safely and in line with statutory and regulatory requirements, with appropriate DBS checks, references, right-to-work verification, and safer recruitment processes completed before delivering regulated care.
• Manage all aspects of the Skilled Worker visa sponsorship process, including sponsorship applications, compliance monitoring, record keeping, and reporting requirements in line with Home Office regulations.
• Lead on workforce development, identifying training needs, commissioning training, maintaining records, and ensuring all staff are competent for the care they deliver.
• Ensure a regular and effective programme of one-to-one meetings, supervision, probation reviews and annual appraisals is maintained across the service, addressing performance, development, wellbeing, and any concerns in a timely manner.
• Support, and where appropriate, lead HR processes, including investigations, disciplinary, performance management, grievance, and absence management meetings, working closely with HR to ensure a fair, consistent and legally compliant approach.
• Ensure the on-call and lone working frameworks are in place, understood by all staff and working in practice.
• Participate in the senior management on-call rota, providing advice, support and decision making in response to serious incidents, safeguarding concerns, deaths, and any other urgent operational matters requiring immediate senior attention.
• Participation in a shared on-call rota, including evenings/over-night and weekends, and bank holidays where scheduled.
5. Working with Senior Leadership
• Work closely with the Head of Operations (Deputy CEO) reporting on service performance, escalating concerns, contributing to strategic decisions, and supporting the organisation's broader development.
• Contribute to commissioner relationships and contract management, including monitoring reporting, quality submissions and attendance at review meetings.
• Play an active part in shaping how the service develops, bringing operational knowledge and professional judgement to decisions about what the service does, how it is structured and where it grows.
• Demonstrate the confidence to communicate honestly, raise difficult issues and challenge constructively in the best interests of the service and the people we support.
PERSON SPECIFICATION
Qualifications
· Level 5 Diploma in Leadership and Management for Adult Care or actively working toward it with a clear and realistic completion plan.
· Enhanced DBS with adults' barred list or willingness to apply immediately.
· Full UK driving licence and access to own vehicle.
Knowledge
· Strong working knowledge of the CQC Single Assessment Framework how evidence is gathered, what quality statements are assessed against, and what continuous inspection readiness means in practice.
· Comprehensive knowledge of the Health and Social Care Act 2008 and CQC Fundamental Standards.
· Knowledge of safeguarding adults' legislation and local procedures.
· Knowledge of the Mental Capacity Act 2005 and how it applies in domiciliary and community care
· Working knowledge of Working Time Regulations and how this practically applies to care rotas and on-call arrangements.
· Understanding of contractual compliance in a multi-contract or multi-funder care environment, and the implications of changes to service scope or volume.
Experience
· Proven experience as a Registered Manager (or equivalent senior care management role) in a CQC-regulated domiciliary or community care service.
· Experience of being hands-on in a care management role, understanding when direct operational involvement is needed.
· Experience of managing safeguarding, making referrals, managing investigations, recording outcomes, and learning from them.
· Experience of directly supervising and developing a care team including coordinators, senior carers, and care support workers.
· Experience of managing quality across a regulated service, completing audits, spot checks, care plan reviews and complaint handling.
· Experience of CQC compliance and notifications, including operating under the Single Assessment Framework.
· Experience of managing across multiple service lines or contracts simultaneously, ensuring compliance with each commissioner or funder’s specific requirements.
Skills & Abilities
· Able to assess service performance, recognise what is working well, identify challenges and confidently communicate these in a clear and constructive way.
· Willingness and flexibility to be hands-on when required, and confident enough to step back appropriately as the service develops.
· Excellent written communication skills, being able to write clearly, accurately, and professionally for a variety of audiences (CQC, commissioners and families).
· Excellent verbal communication skills, being able to speak in a clear, honest, and approachable way with care workers, service users, families, CQC inspectors and senior colleagues.
· Strong decision-making skills when under pressure, including in safeguarding, serious incidents and out-of-hours situations.
· Competent in care management systems — including rostering, ECM, and digital care planning.
Personal Qualities
· Shows the self-awareness, honesty and professional courage to recognise what is working, what is not, and what needs to change.
· Demonstrates resilience and calm judgement, remaining focused and clear when faced with challenging or complex situations or organisational difficulties.
· A caring and compassionate leader with a genuine commitment to making a positive difference to the people we support.
· Accountable and takes ownership of outcomes.
· Adaptable and confident working at different levels, recognising when to move between strategic thinking to operational problem-solving.
· Collaborative and approachable, with the ability to build positive working relationships and work effectively with people at all levels of the organisation.
· Curious and improvement-focused, with a willingness to ask questions, explore new approaches and learn from experience.
Our aim is to support carers and those they care for by providing a high quality and individually tailored care support service.



The client requests no contact from agencies or media sales.
Location: Remote
Salary: £28,665 - £31,965 pro rata (£17,199-£19,179 actual)
Hours of work: 21 hours (3 days)
Contract type: Permanent
Why work for Kids Matter?
About us
Kids Matter is one of the UK’s fastest growing children’s charities. Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The Culture Manager role involves:
About you
Are you skilled in coaching, facilitation or people development? Do you have strong communication and interpersonal skills? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Culture Manager position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 30th July. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Manager).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.


The client requests no contact from agencies or media sales.