Hr support jobs
About us:
Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1 to 1 and peer support, signposting, training, workshops and social activities. Our work stems from the fact that carers often go about their roles despite the toll it might take on their own wellbeing, often having to make sacrifices that hamper their own ability to lead a normal life. Whether financial, educational or otherwise, we seek to limit the challenges that carers face. We achieve this through four core workstreams:
-
raising awareness of carers,
-
influencing local policy through community engagement activities,
-
improving carer wellbeing and
-
connecting carers to each other and to support and training opportunities through our services.
About the role:
We are seeking a dynamic and organised Office Administrator to join our team. To manage the overall running of the Carers’ Hub office, including overseeing HR admin, implement policy and procedures, including Health and Safety, maintain administrative processes, manage stakeholders, serve the trustee board, and work closely with the Carers’ Hub team in the implementation of events and projects.
The Office Administrator role will provide a wide variety of operational support to the Carers’ Hub Leadership Team as we develop our offer and increase the number of carers who access our services. This job description will be reviewed on a regular basis and may be subject to change, particularly as the needs of the charity change.
About you
As the Office Administrator you will be responsible for managing the overall running of the Carers’ Hub office and administrative processes.
The post holder will:
-
Work collaboratively and have excellent communication skills.
-
Be organised, self-motivated and able to manage your time effectively
-
Have the ability to solve problems effectively and make decisions in the face of competing priorities
-
Be adaptable and flexible, able to embrace change and quickly adjust to the evolving charity’s needs
-
Be able to work unsupervised and under pressure.
-
Be technically proficient, experience of a CRM system is desirable
What can we offer you?
-
Professional development, induction, ongoing training and support
-
Hybrid working
-
Holiday pay and pension
-
An Employee Assistance Programme
-
Bright Exchange - an online marketplace that gives you access to hundreds of products, services and special offers from a wide range of different companies.
Closing date: 9am Thursday 5th February
Interviews: Tuesday 10th February at 336 Brixton Road
The client requests no contact from agencies or media sales.
Relationship Fundraising Manager – Wales
Permanent
Full time (34.5 hours per week), we are open to a conversation about how you work these hours
Location - Mobile worker in Wales
Salary Range - £35,200 to £39,200 + benefits + car allowance. Please note that we typically offer at the start of the range, unless candidates demonstrate exceptional skills and experience.
About the role
It’s an exciting time to join Macmillan Cancer Support as we launch our new five-year strategy and work towards delivering our vision to do whatever it takes to get every person the best support today and spark a revolution in cancer care for the future.
In this rewarding role, you will be within a team of Relationship Fundraising Managers and play your part to drive income growth across the region by building valuable relationships with supporters and delivering tailored stewardship to a variety of audiences. You will boost Macmillan’s presence in communities, raising awareness of our vital services and the difference they can make.
Your innovative ideas, personalised guidance and support will help supporters achieve their fundraising goals while acknowledging each person’s individual journey, and highlighting the profound impact their contributions will make for people living with cancer.
About you
The skills and experience we are looking for in the role are:
- Solid account management experience with the proven ability to build rapport and develop relationships while understanding the needs of a variety of individuals, organisations and groups. You will place our supporters at the heart of everything you do by creating personalised and thoughtful solutions to deliver a first-class supporter experience.
- Strong planning, organisational, and multitasking skills to meet deadlines and achieve both team and individual goals, including managing relationships with Macmillan supporters, volunteer groups and meeting key metrics such as, supporter retention and increasing fundraising targets.
- Impactful written and verbal communication and influencing skills to enable you to engage, inspire and deliver key messages combined with experience of collaborating with both internal and external stakeholders.
- Proactively acquire new business and new relationships through targeted acquisition including research, completion of applications, and presentations to supporters/companies/groups to secure new income and/or relationships.
This role is home-based with mobile working. Your home base needs to be in Wales (or close to the border - e.g. in Chester) as on a weekly basis you can expect to work across Wales to meet with supporters face to face approximately 2 to 3 days a week. As such, you must have a full UK driving licence and have access to a vehicle or the ability to travel frequently across the region.
There will be a requirement to attend in-person team meetings based in the area on a quarterly basis and other parts of the UK when our wider fundraising territory and department get together.
There will also be a requirement for flexible and out of hours working to support occasional evening and weekend activity and you will be compensated for this with time off in lieu.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Our new organisational strategy sets out how we’ll fight even harder to make every pound raised count for even more. With your help, we’ll transform cancer care for good.
Recruitment Process
Application deadline: 23:59 on Thursday 29th January
First stage interviews: Thursday 5th February
Second stage interviews - Tuesday 10th February or Friday 13th February
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.
Rheolwr Codi Arian Perthynas – Cymru
Parhaol
Llawn amser (34.5 awr yr wythnos), rydym yn agored i sgwrs am sut rydych chi'n gweithio'r oriau hyn
Lleoliad - Gweithiwr symudol yng Nghymru
Ystod Cyflog - £35,200 i £39,200 + buddion + lwfans car
Sylwch ein bod fel arfer yn cynnig ar ddechrau'r ystod gyflog, oni bai bod ymgeiswyr yn dangos sgiliau a phrofiad eithriadol.
Ynglŷn â'r rôl
Mae'n amser cyffrous i ymuno â Chymorth Canser Macmillan wrth i ni lansio ein strategaeth pum mlynedd newydd a gweithio tuag at gyflawni ein gweledigaeth i wneud beth bynnag sydd ei angen i gael y gefnogaeth orau i bob person heddiw a sbarduno chwyldro mewn gofal canser ar gyfer y dyfodol.
Yn y rôl werth chweil hon, byddwch o fewn tîm o Rheolwr Codi Arian Perthynas ac yn chwarae eich rhan i yrru twf incwm ar draws y rhanbarth trwy adeiladu perthnasoedd gwerthfawr â chefnogwyr a darparu stiwardiaeth wedi'i theilwra i amrywiaeth o gynulleidfaoedd. Byddwch yn hybu presenoldeb Macmillan mewn cymunedau, gan godi ymwybyddiaeth o'n gwasanaethau hanfodol a'r gwahaniaeth y gallant ei wneud.
Bydd eich syniadau arloesol, eich canllawiau personol a'ch cefnogaeth yn helpu cefnogwyr i gyflawni eu hamcanion codi arian wrth gydnabod taith unigol pob person, ac amlygu'r effaith ddofn y bydd eu cyfraniadau'n ei chael ar bobl sy'n byw gyda chanser.
Amdanoch chi
Y sgiliau a'r profiad yr ydym yn chwilio amdanynt yn y rôl yw:
- Profiad cadarn o reoli cyfrifon gyda'r gallu profedig i feithrin perthynas a datblygu perthnasoedd wrth ddeall anghenion amrywiaeth o unigolion, sefydliadau a grwpiau. Byddwch yn rhoi ein cefnogwyr wrth wraidd popeth a wnewch trwy greu atebion personol a meddylgar i ddarparu profiad cefnogwr o'r radd flaenaf.
- Sgiliau cynllunio, trefnu ac amldasgio cryf i gwrdd â therfynau amser a chyflawni nodau tîm ac unigol, gan gynnwys rheoli perthnasoedd â chefnogwyr Macmillan, grwpiau gwirfoddol a chyflawni metrigau allweddol fel cadw cefnogwyr a chynyddu targedau codi arian.
- Sgiliau cyfathrebu a dylanwadu ysgrifenedig a llafar effeithiol i'ch galluogi i ymgysylltu, ysbrydoli a chyflwyno negeseuon allweddol ynghyd â phrofiad o gydweithio â rhanddeiliaid mewnol ac allanol.
- Mynd ati i ennill busnes newydd a pherthnasoedd newydd yn rhagweithiol drwy gaffael wedi'i dargedu gan gynnwys ymchwil, cwblhau ceisiadau, a chyflwyniadau i gefnogwyr/cwmnïau/grwpiau i sicrhau incwm a/neu berthnasoedd newydd.
Mae'r rôl hon yn seiliedig o gartref gyda gweithio symudol. Mae angen i'ch cartref fod yng Nghymru (neu'n agos at y ffin - e.e. yn Chester) gan y gallwch ddisgwyl gweithio ar draws y rhanbarth yn wythnosol i gyfarfod â chefnogwyr wyneb yn wyneb tua 2 i 3 diwrnod yr wythnos. O'r herwydd, rhaid bod gennych drwydded yrru lawn yn y DU a mynediad at gerbyd neu'r gallu i deithio'n aml ar draws y rhanbarth.
Bydd gofyniad i fynychu cyfarfodydd tîm wyneb yn wyneb yn yr ardal yn chwarterol a rhannau eraill o'r DU pan fydd ein tiriogaeth a'n hadran codi arian ehangach yn dod at ei gilydd.
Bydd gofyniad hefyd am weithio hyblyg a thu allan i oriau i gefnogi gweithgaredd achlysurol gyda'r nos a phenwythnos a chewch eich digolledu am hyn gydag amser i ffwrdd yn lle.
Yn gyfnewid, rydym yn cynnig amrywiaeth o fuddion gan gynnwys:
- 25 diwrnod o wyliau ynghyd ag opsiynau gwyliau banc hyblyg, gan gynyddu 1 diwrnod bob blwyddyn o wasanaeth hyd at 30 diwrnod
- Pensiwn cyfatebol hyd at 7.5%
- 120+ o gynigion dysgu a datblygu, gyda mynediad at gymwysterau proffesiynol allanol
- Patrymau gwaith hyblyg, fel oriau cywasgedig, hyblygrwydd i weithio'n gynharach neu'n hwyrach o amgylch ein horiau gwaith craidd o 10am-4pm
- Cynllun prynu a gwerthu gwyliau, yswiriant bywyd, ewyllysiau rhydd, disgowntiau manwerthu a llawer mwy
Amdanom ni
Yn Macmillan fe welwch bobl dalentog yn gweithio gyda'i gilydd i wneud beth bynnag sydd ei angen i gefnogi pobl sy'n byw gyda chanser. Rydym yn mynd ati i ddod o hyd i ffyrdd hyd yn oed yn well o helpu hyd yn oed mwy o bobl sydd angen ein cefnogaeth. Mae ein gwerthoedd wrth wraidd pwy ydym ni a phopeth a wnawn, gan ysbrydoli ein meddwl ac arwain ein gweithredoedd.
Mae ein strategaeth sefydliadol newydd yn nodi sut y byddwn yn ymladd hyd yn oed yn galetach i wneud i bob punt a godir gyfrif am hyd yn oed mwy. Gyda'ch help chi, byddwn yn trawsnewid gofal canser am byth.
Proses Recriwtio
Dyddiad cau ar gyfer ceisiadau: 23:59 ar dydd Iau 29 Ionawr
Cyfweliadau cam cyntaf – Dydd Iau 5 Chwefror
Cyfweliadau ail gam - Dydd Mawrth 10 Chwefror neu ddydd Gwener 13 Chwefror
Er mwyn sicrhau tegwch a chysondeb wrth ddewis yr ymgeisydd gorau ar gyfer y rôl hon, mae ein holl geisiadau yn cael eu hanonimeiddio hyd nes y bydd cyfweliad wedi'i gadarnhau.
Er mwyn i ni allu eich cefnogi i fod ar eich gorau yn ystod y broses ymgeisio neu gyfweld, cysylltwch â Thîm TA Macmillan am gyngor ac addasiadau rhesymol.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.


The client requests no contact from agencies or media sales.
About the team
The Philanthropy & Partnerships Team at Impetus is high performing, experienced and ambitious, united by a shared commitment to achieving lasting change for young people from disadvantaged backgrounds. We combine deep fundraising expertise, strong sector insight and a clear focus on impact, working collaboratively to build partnerships that enable Impetus and our charity partners to succeed.
We are brave and curious in our pursuit of better outcomes, open to new perspectives and supportive of taking considered risks that help us learn and improve. We set high standards for ourselves and are evidence-led and results-driven for young people, with rigour and excellent execution underpinning our work across the full fundraising cycle.
We bring high trust and high challenge, building strong relationships through honesty, kindness, integrity and respect, while creating a safe environment for constructive challenge and accountability. We thrive through diversity, valuing difference in background, experience and thought, and we always seek collaboration, knowing that we will not achieve our mission alone.
Team members are trusted with responsibility and encouraged to take ownership of their work. You will be supported by skilled, engaged colleagues and challenged to grow in a team that values learning, reflection and continuous improvement.
Why work with us?
Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change.
In the Philanthropy & Partnerships Team, you will:
- Be part of a high-performing and respected fundraising team
- Build meaningful, long-term relationships with thoughtful, impact-driven donors
- Develop your skills across the full fundraising cycle, supported by strong leadership
- Work on some of the charity sector’s most exciting and long-term partnerships
- See a clear connection between your work and improved outcomes for young people
If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you.
Harbi Jama,
Director of Philanthropy & Partnerships
About this role
The Philanthropy Manager will own an assigned portfolio of prospects and donors at five to six figure level and act as the day-to-day relationship manager within that portfolio.
The role plans and delivers cultivation, solicitation and stewardship activity to agreed KPIs, makes timely operational decisions within scope, and escalates risks/opportunities early.
The post holder contributes evidence and insight into team planning, supports senior colleagues on major/strategic accounts, and collaborates across teams to ensure high quality, inclusive delivery.
Key responsibilities
- Own and manage an assigned portfolio of prospects and donors at the five to six figure level, delivering agreed income and engagement targets.
- Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly.
- Act as the day-to-day relationship manager for donors in your portfolio, adapting style to audience and context and ensuring clear, timely communications; seek support for major strategic relationships.
- Maintain structured cultivation plans with milestones, update stakeholders proactively, and adjust plans based on learning.
- Develop clear, evidence-led proposals and reports using agreed templates, definitions and KPIs; quality check data before submission.
- Support senior colleagues on major prospects with briefings, meeting notes, and follow ups.
- Supporting Senior Philanthropy Managers, Development Directors and the Director of Philanthropy and Partnerships on key accounts (typically £500k–£1m+), preparing high quality materials and inputs and maintaining accurate records of progress through the fundraising cycle in Salesforce.
- Contribute insights to identify and prioritise new grant opportunities and themes; share relevant sector updates with the team.
- Co-develop stewardship plans tailored to donor priorities in collaboration with Engagement, Pro Bono and Events teams.
- Maintain accurate, complete records in Salesforce; apply definitions consistently and quality check data before reporting.
- Maintain Salesforce and contribute inputs for SMT/committee reporting via the Senior Philanthropy Manager; propose lightweight improvements to existing processes.
- Keep professional knowledge current; share useful updates/resources and ensure compliance with relevant standards and legislation.
- Support delivery of major fundraising, cultivation and stewardship events, and ad-hoc Philanthropy Team activities.
- Demonstrate professionalism and best practice in all duties, complying with organisational policies and procedures, and proactively supporting the wider team.
- Model inclusive, professional behaviours; design inclusive meetings/interactions, act as an ally and challenge bias constructively while supporting the wider team.
- Share know‑how and peer‑coach officers/assistants, offering constructive feedback and supporting onboarding for new colleagues.
- Attend Impetus events to provide support to Philanthropy team.
Person specification
Essential
- Demonstrable experience generating gifts at five to six figures from UK trusts, corporate partnerships and/or foundations.
- Ability to work through the fundraising cycle with donors to initiate, renew and grow gifts.
- Experience developing partnerships and managing an allocated portfolio of donor relationships.
- Excellent research and prospecting skills.
- Strong experience using Microsoft Office, especially PowerPoint, and substantive experience using Salesforce or a comparable CRM.
- Strong planning and organisation skills – build structured plans with milestones/dependencies and track portfolio income/expenditure, highlighting variances early.
- Excellent written and verbal communication skills, with strong bid-writing and storytelling ability.
- Ability to grasp and convey complex ideas, including Impetus’ model and the private equity industry.
- Able to engage confidently and professionally with senior stakeholders, adapting style and seeking support where appropriate.
- Ability to work well under pressure, meet tight deadlines, manage multiple projects and maintain excellent attention to detail.
- A commitment to Impetus’ mission
- Demonstrated inclusive practice in meetings/interactions, challenges bias constructively and acts as an ally to colleagues and young people.
Desirable
- Knowledge of the youth, education or employment sectors.
- Experience fundraising for grant makers, infrastructure organisations or intermediaries.
- Digital fundraising skills.
- Ability to think innovatively.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form)
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 1st February 2026, 11:59pm.
Interviews:
1st Interviews will take place on Tuesday 10th - Wednesday 11th February 2026.
2nd Interviews will take place on Tuesday 17th February 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At CharityJob, we’re motivated by the belief that great people power great causes. We’re a mission-led, commercially sustainable business that balances social impact with innovation, collaboration, and high standards of service. Our team cares deeply about the sector we serve and the experience of everyone who uses our platform. Working here means contributing to a product that helps charities thrive, while being part of a supportive, inclusive workplace where ideas are valued and personal development is encouraged.
Key Responsibilities
-
Manage large-scale sector research surveys and insights projects (e.g., CharityJob’s Annual Salary Report, Benefits Survey, AI in recruitment surveys.) including scoping, survey design, analysis, reporting and webinar delivery, in close collaboration with the Senior Research Executive (SRE)
-
Be aware of sector needs and requirements to devise innovative new research projects that will drive thought leadership, revenue or internal development
-
Contribute to CharityJob’s thought leadership by sharing research findings through reports, presentations, webinars and external speaking opportunities
-
Line-manage the Senior Research Executive, providing guidance, coaching and mentoring to support develop their skills and career progression
-
Work closely with the product team to plan and deliver impactful user research across the product lifecycle, including:
-
Exploratory research to understand user needs, behaviours and pain points, and to inform early product direction or concept development
-
Evaluative research to refine designs and provide clear, actionable recommendations for Product and design
-
Lead reporting and monitoring of customer satisfaction, including NPS and other feedback channels, and share insights to inform improvements across the business.
-
Collaborate with the Senior Content Manager to produce research-backed blogs, guides and sector insights
-
Deliver ad-hoc research projects to support priorities across the business
-
Maintain the research roadmap, support research operations and manage the research budget
Skills & Experience
-
Proven experience in research management, ideally within recruitment, HR, or the charity sector but not essential.
-
Strong leadership skills with experience managing and developing team members.
-
Excellent analytical skills with the ability to interpret complex data and present clear, actionable insights.
-
Exceptional written and verbal communication skills, including experience producing reports and thought leadership content.
-
Familiarity with research methodologies (qualitative and quantitative) and data analysis tools.
-
Ability to manage multiple projects and deliver to deadlines
-
Experience in stakeholder engagement and presenting research findings to diverse audiences.
We help charities find people who share their purpose, faster, easier and fairly.



The client requests no contact from agencies or media sales.
The Deputy Director Talent, Development and Inclusion will lead the development and delivery of all people development, ED&I, inclusive recruitment, and career development initiatives across the National Theatre. This role is central to embedding a culture of learning, equity, and opportunity, ensuring that the NT is a place where everyone can thrive and grow.
The postholder will work across the NT to build inclusive systems, develop talent pipelines, and drive cultural change aligned with the NT’s values and social purpose, ensuring the policy framework is in place to support these intentions. They will work closely with the Deputy Director People Operations and Employee Relations to deliver the People and Culture strategic plan.
The successful candidates will have the following:
- Experience of presenting ideas that convey meaning to build positive relationships to influence change.
- A thorough understanding of and experience of the practical application of inclusive best practices and organisational development.
- Proven leadership in organisational development and EDI in complex organisations
- Extensive in-depth knowledge of ED&I issues in society and the arts.
- A working understanding of inclusive recruitment frameworks and legal considerations
If that sounds like you, then we would love to hear from you!
The closing date for the receipt of a completed application is Friday 16th January 2026 at 12 noon
The client requests no contact from agencies or media sales.
About HIAS+JCORE
HIAS+JCORE is the UK Jewish voice on refugees and racial justice. Our work is driven by the belief that the Jewish community should play an active part in building a society in which refugees are able to live in dignity where the UK is a welcoming place free from racism.
Our organisation came into being through the joining of forces in 2023 between two organisations: the Jewish Council for Racial Equality (JCORE) and HIAS. We put in place a strategy to last from late 2024 to late 2027 and are excited about how we are achieving many of our goals.
Purpose and nature of role
We’re looking for a motivated self-starter to join our team to take on a role with autonomy around office management, human resources and procurement. You’ll be a fast learner who takes initiative and can work independently on new projects. The successful post-holder will provide support to ensure the whole operation runs smoothly.
Essential functions
Organisational operations
1. Managing the office, ensuring team members have the space and equipment they require; procuring new equipment and services required, and managing all suppliers;
2. Ensuring HIAS+JCORE is meeting all statutory and regulatory requirements including implementing health and safety policy and procedures, and arranging and ensuring staff attendance at relevant training;
3. Being the first point of contact for external queries and responding to phone and email enquiries;
4. Administering HIAS+JCORE’s DBS system for staff and volunteers, liaising with both applicants and the DBS provider to ensure smooth processes;
5. Liaising with the charity’s insurance provider to ensure that policies are up-to-date and cover our work.
Events
1. Providing administrative support to HIAS+JCORE events, including venue booking, registration, communication, working with suppliers, and other support before, during, and after events;
2. Organising staff meetings, training, away days, social events and celebrations;
3. Ensuring events take place within agreed budgets.
HR
- Managing contracts and inductions for new staff, maintaining personnel files and HR records;
- Working with colleagues to produce and update job descriptions and person specifications;
- Managing annual leave records and liaising with staff and trustees about office closed dates;
- Assistance with recruitment and induction as required. Including advertising roles, maintaining recruitment records, liaising with candidates and interview panel, organising interviews, requesting references/DBS checks and ensuring statutory requirements are followed at all times;
- Liaising with the charity’s payroll provider and ensuring payslips, P60s and other documents are sent to staff;
- Ensure that employment law and other relevant legislation is being complied with;
- Working with colleagues at the HIAS Head Office to respond to any arising HR or disciplinary issues;
- Ensuring staff compliance with all HIAS+JCORE and HIAS policies.
Finance support
- Working with the freelance finance manager to ensure timely updating of accounts and payments;
- Oversee staff payment cards;
- Fundraising administrative support, including recording and logging regular and one-off donor and administrating fundraising appeals;
Governance and staff support
- Coordinating the work of the Board of Trustees, including organising Board meetings, circulating papers to trustees, attending meetings and taking minutes;
- Administrative tasks relating to liaising with and updating records held by the Charity Commission and Companies House;
- Administrative support and diary management for Executive Director and Deputy Director.
IT
- Responsible for the management of HIAS+JCORE’s data and filing systems. Ensure data protection laws are being adhered to. Point of contact for the ICO;
- Ensuring regular safety testing;
- Work with partners at HIAS to implement new systems
- Working with the team to implement our new Customer Relationship Management (CRM) system; managing our database and CRM, including data entry, supporting staff with CRM and setting up campaigns, events, reports and forms.
Other Responsibilities
- Any other duties as required by your line manager.
Qualifications and Experience
Essential
- A self-starter that is able to take initiative and work independently on new projects, including finding ways to improve the efficient and smoother running of the HIAS+JCORE office team;
- A willingness to learn on the go;
- Excellent IT skills. Proficiency in Microsoft Office 365 suite including being able to undertake key tasks such as mail mergers;
- Awareness of statutory and regulatory requirements;
- Awareness of GDPR and data protection legislation;
- Ability to communicate well in writing;
- Excellent attention to detail;
- Excellent organisational skills;
- Ability to work well as part of a team and with other volunteers;
- Ability to oversee and manage projects on an ongoing basis;
- Commitment to HIAS+JCORE values, social justice and anti-racism.
Desirable
- Experience of working for a small charity ;
- Experience of interacting with charity governance and trustee boards.
Experience required
- Prior administrative experience;
- Experience of managing a database system;
- Experience of holding responsibility for data management, HR and ensuring compliance with statutory requirements;
- Proficiency in IT and ability to learn how to use new equipment
Applicants must be UK based either in London/the South-East or be willing to relocate. We are only able to consider applicants who have the right to work in the UK. HIAS+JCORE is unable to sponsor working visas to the UK.
We warmly encourage and welcome applicants from all backgrounds, and people with any, or no, particular religious faith or beliefs. We particularly encourage applicants from people with lived experience of the asylum system.
We work for a UK where refugees and people seeking asylum have a fair chance to thrive.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Senior Finance & Operations Manager is a multi-functional role at the heart of Peer Power Youth. You will ensure that the charity is well-run, financially sound, compliant, safe, and operating in line with our mission and values. This role oversees our core business functions: finance coordination, HR processes, charity governance, risk, compliance, systems, facilities oversight and office management, with some support from external contractors e.g. for HR and IT.
A key part of your role is supporting the CEO and the Board. You will prepare meeting papers, ensure timely management accounts and reports, maintain compliance calendars, and help ensure trustees have the insight they need to make strategic decisions. Your work will enable the Chief Executive, senior leadership team and youth engagement teams to focus on delivering impact for children and young people.
This is a role for someone who enjoys variety, responsibility and problem-solving and who wants to help build a thriving, values-led, empathetic organisation.
We recognise that people bring experience from different sectors. If your background is in education (e.g. as a Bursar or Business Manager), the public sector, or another values-driven organisation, we encourage you to apply and help us understand how your skills translate to this role.
Please submit a CV and cover letter (maximum 1-2 pages) that addresses the person specification, and specifically the headings mentioned in the application pack. We are interested in your experience, approach and values.
The client requests no contact from agencies or media sales.
Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and migrants in the Northeast to overcome immediate barriers, integrate with the community, and build skills for the future. We’re looking for an Office Manager to join on a fixed terms basis as maternity cover to support the work we do.
About the Role
You’ll be part of Central Services team and oversee our essential "back-office" support functions like HR, IT, H&S, facilities and office administration that allow staff across the organisation to focus on their core duties. Every day, you’ll play an important role in keeping systems reliable and people supported in their work.
Why Join Us
You will be joining a supportive and diverse team and an inclusive workplace where you can be yourself and be part of our collective success. We are happy to accommodate hybrid working, supportive of opportunities for personal growth and offer the following benefits:
· 35 hour work week
· 36 days annual leave
· 6% employer pension contribution
· EAP & welfare support
· Enhanced Sick Leave & Compassionate Leave
Action Foundation is an Equal Opportunity employer, and we welcome applications from all sectors of the community, particularly those who have lived experience of migration. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.
Application deadline is 9am on Wednesday 28th January 2026
Interviews are planned to be held on Thursday 5th February at Action Foundation, Melbourne Street Newcastle, NE1 2JQ
Please refer to the attachments for:
o Job description
o Application form
Please note, we do not accept CV’s
If you are interested in applying and require more information about the job role, or if you would like any support in the application process, we would encourage you to contact the recruitment team.
Note: We reserve the right to close this vacancy early should we receive sufficient applications.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Learning and Development Advisor
We have an exciting opportunity for a Learning and Development Advisor to join the Witness Service Learning and Development team working from home, 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?
Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we’d love to hear from you…
Position: 6513 Learning and Development Advisor
Location: Remote
Hours: Full time 37.5 hours per week. Monday to Friday 9-5
Contract: Permanent
Salary: £29,413.74 per annum
Closing Date: 12th January 2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
About the Role
This is an exciting role that requires a mixture of skills in relation to learning and development. The role is varied and will involve delivery, design and management of learning to support staff and volunteers within the Witness Service delivered by the charity. As the face of learning and development for the Witness Service within the organisation, you will build positive relationships, promote learning and act in an advisory capacity when it comes to development.
You will;
- Deliver and design face to face and virtual training for our volunteers, staff and partners. There is an expectation that you will deliver 4 days per week, with 1 days administration work and time allocated for design projects.
- Work with Subject Matter Experts and senior staff both within Victim Support and external stakeholders on learning projects relevant to the Witness Service.
- Create accurate delegate reports and take appropriate action to address any identified under-performance.
- Deliver high quality presentations and learning interventions with a focus on evaluation and continuous improvement.
It is essential to be able to work without direct supervision, prioritise work and deal with competing and conflicting demands in an organised and effective manner.
You will need to work flexibly as required and whilst the role is home-based there will be a requirement for moderate travel throughout England and Wales.
About You
We are looking for someone with experience of delivering training programmes using a variety of different methods e.g. face to face, virtual and one to one, managing delegates and issues that may arise. You will need to know how to plan and evaluate outcomes and have experience of delivering soft skills training and experiential learning activities
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
Join an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. The charity put them at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
The charity is proud to celebrate diversity and create a workplace where everyone feels they belong and is committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, the team offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as Learning, Learning and Development, L&D, Training and Development, Learning Officer, Learning and Development Officer, L&D Officer, Training and Development Officer, HR, Human Resources, Personnel, People. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Volunteer Co-Ordinator to support the continuous improvement of care and services within our hospice.This is a rewarding role for someone who is passionate about making a difference, our service and ensuring the highest standards of care for patients, families, and staff.
About the Role
Hours per week – 22.5 hours per week
Salary - £12.27 per hour
You will play a pivotal role in ensuring volunteers feel valued, well-trained and supported, enabling them to make a meaningful contribution to our hospice and services.
Key responsibilities include:
- Recruiting, inducting and training of volunteers.
- Main point of contact for volunteers to provide support and guidance
- Matching volunteers to roles that suit their skills, availability and interests
- Maintain accurate records
- Positive relationships with the wider team and stakeholders to promote effective volunteer involvement
- Recognise and celebrate volunteer contributions to encourage engagement and retention
- Gather valuable volunteer feedback and use insights to improve the volunteer programme
About You
We’re looking for someone who is:
- Passionate about volunteering and community engagement
- Highly organised with strong communication skills
- Confident using IT systems, databases, and Microsoft Office
- Able to motivate, support and build positive relationships
- Experience of working with volunteers or co-ordinating people (desirable)
- Committed to the values of hospice and palliative care
Previous experience in healthcare, or a regulated environment would be an advantage, but we also welcome applicants with transferable skills and a willingness to learn.
Please apply by submitting a completed application form to our HR department
Halton Haven Hospice is an Equal Opportunities Employer
All appointments are subject to Disclosure Barring Service checks
We reserve the right to close a job advert early where sufficient applications have been received.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting a small, London based performing arts charity to recruit for a Head of Finance and Operations. This is a role based full time from their site in Islington and is a permanent vacancy. The charity works with care leavers and at risk young people using drama, staging high profile theatre and film productions.
Reporting in to the CEO, the Head of Finance and Operations is responsible for managing the day-to-day operational, financial and legal aspects of the charity, the work it produces and its staff, ensuring successful delivery of all services. Accountable to the CEO, this person must ensure that the right balance is achieved between a programme of activity and prudent financial management. Some of the key responsibilities include strategic and financial planning, leading in the development and management of business plans. You will ensure realistic financial targets are set, work alongside the CEO to develop a robust, deliverable business plan for financial partnerships and will lead on the development and implementation of HR strategy and staff management policies. You will support the Fundraising team alongside the CEO, working with them to develop and manage a realistic weighted pipeline of trusts and foundations. You will also monitor funding agreements and renewals, support the preparation of corporate sponsorship contracts and over see the management of the office space.
The successful candidate will have prior experience managing finances, ideally for a charitable organisation or not for profit, however you do not need to be a fully qualified accountant. You will have team management experience with the ability to motivate and support staff and bring experience of embedding policies and processes to ensure smooth running of the organisation. You will be a self starter with the ability and drive to learn aspects of the role that you are not as familiar. The charity is open to candidates looking to develop and broaden their experience on the job and therefore you will not be expected to have strong experience in every area.
To apply please submit your CV in the first instance. Following your application, you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
If you're an organised, proactive Administrator who is motivated by social impact, this could be your next step! As Administrator at FLEX, you will play a central role to our everyday operations, supporting a small but dynamic team working towards ending labour exploitation.
Job title: Administrator
Location: FLEX office, Vauxhall, London – Currently hybrid working with a mixture of in person and online working
Salary: £33,500 per annum (pro rata), subject to deductions for tax and national insurance contributions as required by law
Hours: Part time (4 days, equivalent to 30 hours per week)
Contract: Permanent
Reporting to: Director of Operations
Benefits: 25 days holiday per year plus bank holidays and incremental leave (pro rata), extra days over the holiday period, enhanced maternity, adoption and paternity pay; occupational sick pay; incremental pension contributions; Employee Assistance Programme; and a wide range of opportunities for skills development.
About the role:
In this role you will support FLEX’s staff team and Board of Trustees to guarantee the smooth running of our operations. You will ensure the effective administration and maintenance of relevant office resources and systems. This role involves supporting tasks related to governance and compliance, HR, finance and grant administration. You will work closely with FLEX’s Management Team but will have a central role, working across teams, and you will be responsible for staff communications regarding internal operations.
About FLEX:
Focus on Labour Exploitation (FLEX) is a research and policy organisation working to end labour exploitation by challenging and transforming the systems and structures that make workers vulnerable to abuse. We are striving for a world free from all forms of labour exploitation, including forced labour and human trafficking. FLEX seeks to achieve this vision through the prevention of labour abuses, protection of the rights of those affected or at risk of exploitation and by promoting best practice responses to labour exploitation through research and evidence-based advocacy.
Key responsibilities:
General Administration
• Provide administrative support to the FLEX team/Board including organising meetings, taking minutes, booking travel and accommodation
• Financial administrative support including processing invoices and expenses claims
• Ensure post is collected, filed and forwarded
• Coordinate the schedule for donor progress reports with staff, ensuring that internal and external deadlines are met
• Create and maintain effective filing systems in line with data protection legislation
• Manage and respond to general enquiries, received by phone, email or post.
• Provide logistical support and coordination for FLEX events
• Liaise with external stakeholders to support FLEX’s work within the sector
• Support the drafting of FLEX organisational and governance documents
• Support the implementation of FLEX’s Equality and Diversity Strategy
• Identify any opportunities to improve and streamline existing processes.
Office Management/Health and Safety
• Ensure office provisions and office stationery are well stocked
• Act as tenant representative for FLEX at The Foundry (shared office building), liaising with Ethical Property Company building management, attending tenant meetings and sharing relevant information with the FLEX team
• Report any health and safety issues to the Ethical Property Company
• Organise annual PAT testing and fire risk assessments
• Liaise with The Foundry Facilities Manager regarding fire safety and other aspects relating to FLEX’s office lease
• Maintain equipment log
• Ensure FLEX has functional, up-to-date IT equipment, including ensuring printer, phone and Wi-Fi are working as expected
• Liaison with IT provider, website support provider, and any other relevant services to enable smooth operations
• Act as Fire Warden
HR Administration
• Support recruitment processes including equality monitoring, recruitment timelines, candidate communications, interview set up (online and in person)
• Keep starters and leavers checklists up to date
• Maintain up to date staff records on Breathe HR database, including training and development
• Ensure provision of equipment associated with homeworking and office-based work e.g. cameras, laptops, DSE requirements
• Support the implementation of FLEX’s Equality and Diversity Strategy
• Organise and collate staff surveys.
Other
• Undertake any other duties within the context of the role as may be determined by your line manager.
• Attend team meetings
• Attend training relevant to the role
• Adhere to FLEX’s organisational policies.
We are committed to being an inclusive employer, creating a culture where everyone can be themselves and thrive. This means we are committed to being an anti-racist, trans-inclusive, gender-equitable and intersectional organisation.
We actively encourage applications from people of all backgrounds and cultures. In particular, those who have lived experience of the immigration system or who identify as part of marginalised communities.
If you are disabled or become disabled, we encourage you to tell us about your condition so that we can make reasonable adjustments and consider what support may be provided at the interview and task stage.
How to apply: Please download, complete and send the FLEX application form and equal opportunities from our website.
Deadline for applications: 25th January 2026 23:59
Shortlisting:Your application will be assessed against the criteria in specified in the Job Description. To ensure fairness and consistency in our shortlisting process, applications will be anonymised before being reviewed by the panel.
Interviews will be held for shortlisted candidates in person at FLEX offices, Vauxhall on 9th/10th February 2026. Please state in your application if you are not available to attend on these dates.
We are working to end labour exploitation by challenging and transforming the systems and structures that make workers vulnerable to abuse.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join a growing, women-led movement shaped by lived experience. Working alongside the founder, fundraiser and service delivery team, you will help strengthen the systems that make our trauma-informed, person-centred support possible.
As Operations Manager, you will hold the core operational functions that keep the organisation safe, steady and effective. From HR and policies to finance, CRM management and communications, you will help ensure that our work is delivered with care, consistency and integrity. Your role allows the service delivery team to focus fully on supporting women and leading change.
We are looking for someone experienced, proactive, organised and confident in delivering on tasks. Someone who values collaboration, co-production and working in a culture rooted in trust, flexibility and compassion. You will thrive if you enjoy creating calm, clear systems that enable everyone to do their best work.
This UK based, (majority*) remote position is part of a small, friendly team committed to learning, reflection and continual improvement. As the organisation grows, you will play a key role in strengthening processes and shaping how our operations evolve to support women safely and sustainably.
Key Responsibilities
Responsibilities will include both strategic oversight and hands-on administrative tasks.
Operations & Systems:
- Maintain and improve organisational systems, processes, and infrastructure.
- Lead on day-to-day operational decision-making.
- Implement, manage, maintain, and develop the organisation’s CRM system.
- Ensure accurate data collection, reporting, and insights to support evaluation and strategic decision-making.
Human Resources:
- Lead recruitment, onboarding, HR administration, and ongoing people processes.
- Maintain HR policies and wellbeing support systems in alignment with staff feedback and co-produced organisational culture.
Finance & Administration:
- Oversee budgets, day-to-day financial processes, working with an accountant, and financial reporting.
- Work with the Director on long-term financial planning.
Policies & Compliance:
- Keep policies up to date and ensure regulatory compliance.
- Lead GDPR, data protection, and risk management.
Marketing & Communications (administrative support):
- Support the organisation to deliver timely newsletters by coordinating the content, managing the template and sending the newsletters
- Manage the organisation's online presence by making website updates and posting on socials from the content provided by the team.
Workload and priorities will be agreed with the Director to ensure the scope of the role is manageable within part-time hours.
Skills and experience required
· Strong organisational and administrative skills across operations, HR, finance, governance and communications.
· Financial literacy, including bookkeeping, budgeting, and liaising with external accountants.
· HR administration experience, including recruitment, onboarding, and record keeping.
· Proficient in IT systems, CRM platforms, data security protocols, and website/content management.
· Excellent communication and interpersonal skills with confidence, liaising with the Directors.
· Ability to manage competing priorities, respond to ad hoc requests, and work independently with initiative.
· Experience in a charity or small organisation
· Experience with CRM systems used in membership/support services
· Interest in women’s services or trauma-informed practice
· Desire to work in a purpose-led role and align with our small-team culture (essential).
Current operational days Tuesday, Wednesday, Thursday.
1 year contract (extension is subject to funding)
*Please note this role is mainly remote with expectation to attend a monthly in-person meeting at our office in Tameside or within Greater Manchester. There may also be expectation to represent the organisation across GM when required. We class this as desirable rather than essential.
We stand alongside women impacted by their own or someone else’s gambling and create space for healing, connection and confidence.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This integral role will provide high-quality administrative, compliance and organisational support across the charity. The Operations Officer will support day-to-day operations, ensuring strong governance, accurate record keeping and systems efficiency all of which will allow the delivery of CHEER’s client and volunteer services.Training will be offered where required (eg: compliance, DBS checking, charity governance).
KEY RESPONSIBILITIES:
1. CRM management (Beacon)
-
Ensure the charity’s CRM is accurate, up to date and used consistently across the team.
-
Conduct regular spot checks and data quality reviews.
-
Support the transition to CRM-driven reporting.
-
Develop and maintain CRM admin processes, templates and documentation (including user guide).
2. Governance, compliance & policy administration
-
Maintain organisational policies, procedures, training records and compliance documentation.
-
Schedule reviews cycles and follow up with team/trustees for updates.
-
Maintain accurate HR compliance records for team (DBS renewals, training certificates etc.).
-
Keep governance and compliance well-organised and accessible.
-
Contribute to improving workflows, systems and processes.
3. SharePoint & digital systems maintenance
-
Lead an overhaul of SharePoint structure to create a clear, user-friendly filing system.
-
Ensure documents are saved, organised, version-controlled and archived.
-
Keep SharePoint updated and functioning well.
-
Support staff with basic digital troubleshooting and liaise with IT support when required.
4. Memberships, subscriptions & Organisational admin
-
Monitor charity memberships, renewals, insurances, subscriptions, storage costs, licences, software and service contracts.
-
Maintain a central register of renewal dates and ensure timely payments.
-
Support procurement of equipment, supplies and services.
5. Meeting coordination & minute taking
-
Manage meeting schedules, invitations, and logistics for:
-
AGM
-
Board/trustee meetings
-
Trustee/team meetings
-
Working groups and subcommittees
-
Prepare and circulate meeting papers.
-
Attend meetings, take accurate minutes and distribute them promptly.
CHEER is a caring, community-focused charity which supports older people throughout Elmbridge to live dignified, socially connected and confident live



The client requests no contact from agencies or media sales.
Do you want to make a real difference in the lives of older and vulnerable people in our community? Are you a strategic, values-driven leader looking to make an impact?
At WECHI, our purpose is to support older people to remain living comfortably and independently in their own homes for as long as they choose. If you are passionate about applying your skills to a meaningful cause, the Head of Central Services role offers a unique opportunity to lead and make a difference, guided by our values of care, respect, integrity, and collaboration.
In this senior leadership role, you’ll work closely with the CEO, Management Board and management team to shape our financial strategy, strengthen governance, and ensure effective management of our people, data, IT and facilities functions. This is a fantastic opportunity to bring your expertise to an organisation with a big heart, a strong social purpose and a team that genuinely cares.
What you’ll lead on
Strategic Finance & Planning
- Lead the development of financial and commercial strategies that support WECHI’s long-term vision.
- Oversee annual budgets, forecasts and business planning.
- Provide clear, insightful financial information to support Board and Executive decision-making.
Financial Management & Reporting
- Lead all financial reporting, including monthly reviews, cashflow management, quarterly management accounts, BVAs and year-end accounts (including subsidiaries).
- Manage the annual audit and maintain strong relationships with bankers, insurers and auditors.
- Ensure robust financial controls, policies and procedures across the organisation.
Operational Performance & Growth
- Partner with operational teams to improve performance, efficiency and financial sustainability.
- Provide financial modelling and support for bids, business cases and new service development.
- Contribute to revenue growth, including development of commercial opportunities and private income streams.
Governance, Risk & Compliance
- Act as Company Secretary, ensuring statutory and regulatory compliance.
- Strengthen organisational governance and risk management, including maintenance of risk registers.
- Ensure compliance with data protection, information governance and financial regulations.
Corporate Services Leadership
- Manage the People Support Lead, providing line management and oversight, while working collaboratively to ensure HR compliance, develop people strategy, and coordinate on key operational matters including payroll and budgets.
- Lead IT oversight and the outsourced IT function, ensuring systems are maintained and improved.
- Oversee facilities management and represent WECHI as a Director for Hide Market Management.
For a full description of duties, person specification, and benefits, please see the attached JD.
This is an exciting opportunity for a Head of Central Services to shape the future of WECHI, make a lasting impact, and champion our values of care, respect, integrity, and collaboration. If you think that's you,we’d love to hear from you!






