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Top job
Grapevine Coventry and Warwickshire, Coventry (On-site)
£32,354 - £33,375 per year
Be the operational heartbeat of an award-winning charity enabling community-led change across Coventry and Warwickshire.
Posted 1 day ago
Top job
Frontline, WC1N, London (Hybrid)
£87,632.09 (incl London Office Allowance) plus competitive pension
Lead culture & operations, shape strategy & impact to improve children’s lives. We’re seeking a director to drive change.
Posted 5 days ago
Closing in 6 days
Ovarian Cancer Action, London (Hybrid)
£32,000 - £35,000
Join a values-led charity as their Senior Operations Officer, helping to transform life saving outcomes for women with ovarian cancer.
Posted 2 days ago Apply Now
Royal British Legion, City of London (On-site)
£75,000 to £80,000 per annum, inclusive of London and Market Supplement if applicable
Posted 6 days ago
Accent Housing, Multiple Locations (Hybrid)
£58242 per annum
Posted 2 weeks ago
Closing in 2 days
Royal British Legion, City of London (On-site)
£59,959 to £61,318 per annum, inclusive of London and Market Supplements
Posted 6 days ago
LSE Students' Union, Holborn (On-site)
£56,000 per year
Posted 1 week ago
Bristol Animal Rescue Centre, Multiple Locations (On-site)
£46k – £50k per annum, pro rata depending on experience (£36,800 – £40k actual for 28 hour per week)
Posted 1 day ago
Closing in 3 days
PEER POWER YOUTH, London (Hybrid)
£43,120–£52,250 (pro rata) dependent on experience and subject to funding
Posted 3 weeks ago Apply Now
International Transport Workers Federation (ITF), SE1, London (Hybrid)
£95,987 per year
Posted 1 week ago
Halton Haven Hospice, Runcorn, Halton (On-site)
£49,920 per year
Posted 1 day ago Apply Now
Page 4 of 15
Coventry, West Midlands (On-site)
£32,354 - £33,375 per year
Part-time (18.5)
Permanent
Job description

The the engine room that powers grassroots transformation.

You've mastered the art of making things work smoothly – maybe in charity operations, facilities management, or business support. You know that every compliance checkbox ticked, every system optimised, and every pound saved directly translates into changed lives. You're ready to step up into a role where your attention to detail genuinely matters.

We're looking for a Senior Operations Officer who can keep everything running while keeping people at the centre. You'll be the person who welcomes callers seeking help, negotiates charity discounts with suppliers, coordinates staff onboarding, manages compliance, and ensures our Board can focus on strategy. It's operational excellence meets genuine compassion.

What you'll be doing

  • Keep our operations safe and compliant – conduct risk assessments, manage health and safety, coordinate facilities maintenance, and ensure we meet all legal requirements.

  • Enable brilliant people to do brilliant work – support HR processes from onboarding to exits, manage DBS checks, coordinate team events, and be the go-to person who solves problems.

  • Be the first point of contact for people seeking help – answer calls with empathy, direct clients to appropriate support using your knowledge of local services, and ensure no one leaves Grapevine without assistance.

  • Support recruitment and governance – process applications through our system, coordinate Board meetings, and provide key liaison support for trustees.

  • Drive continuous improvement – review and enhance internal processes, explore AI and automation opportunities, and negotiate contracts that stretch our resources further.

  • Manage the everyday essentials – coordinate post, emails, building access, waste collection, vehicle checks, and the hundred other details that keep a charity functioning.

What we're looking for

We need someone who combines operational excellence with warmth, resourcefulness with reliability, and efficiency with empathy.

You'll need:

  • Experience in operations, facilities management, HR administration, or business support – ideally in the charity or public sector.

  • Proactive problem-solving skills – you spot issues before they escalate and find creative solutions within tight budgets.

  • Excellent organisational abilities and meticulous attention to detail.

  • Confidence working independently while knowing when to escalate or collaborate.

  • Strong IT skills and willingness to explore tools that improve efficiency.

  • Understanding of health and safety regulations and risk assessment processes.

  • Experience with HR systems, DBS processes, or recruitment support.

  • Familiarity with charity governance and Board support.

  • Knowledge of facilities management, including building safety and maintenance coordination.

Why Grapevine?

At Grapevine, we believe people in communities are the answer to the challenges they face – and we work alongside them to build power and create lasting change. For 30 years, we've been a nationally acclaimed example of community-led transformation.

You'll join a values-driven team that trusts you to make decisions, celebrates your initiative, and recognises that behind every operational task is a person we're enabling to change lives. We're high-trust, human-centred, and built on shared accountability. We repay out-of-hours effort with TOIL, cherish diverse lived experience, and never lose sight of the people behind the work.

Our offer:

  • 25 days annual leave plus bank holidays (pro rata)

  • 8% non-contributory pension (we pay it all)

  • Flexible working arrangements

  • Employee Assistance Programme

  • Supportive culture with continuous learning baked in and real autonomy with genuine support

  • A management team role where your voice shapes how we operate

Ready to make operations meaningful?

If you're excited by purpose-led work, comfortable with honest reflection, and believe that systems should serve people (not the other way round), we'd love to hear from you. Apply if you can see yourself as the person who keeps our award-winning work running smoothly while treating every caller, colleague, and compliance requirement with equal care.

Posted by
Grapevine Coventry and Warwickshire View profile Organisation type Registered Charity Company size 21 - 50

Strengthening people, sparking community and shifting power in Coventry and beyond

Grapevine Coventry and Warwickshire logo Play
IMG-2024.jpgIMG-202.jpgCollaboration Station.jpegair poster.JPG
Posted on: 19 January 2026
Closing date: 09 February 2026 at 09:00
Job ref: GV26/SOO
Tags: Administration, Operations, Compliance / Quality, Office Management, Procurement, Risk Management