Hr support jobs

The Compliance & Recruitment Officer plays a vital role supporting the Recruitment and Compliance Team Partners to ensure that our recruitment and onboarding processes for permanent staff, temporary workers, and volunteers align with regulatory requirements and maintain the integrity and compliance of our hiring practice.

As a Compliance & Recruitment Officer you will deliver a high quality and responsive service to prospective candidates, recruiting managers and business stakeholders. In addition, you serve as a subject matter expert to the People Team and the wider organisation, ensuring that we prioritise the safeguarding of the children and young people right from the start of an employee’s recruitment and onboarding journey. 

Skills and Responsibilities 

On-Boarding & Compliance

• Coordinate all aspects of the onboarding and compliance process and ensure that the processes are completed accurately, efficiently and in a timely manner, including: issuing contracts, pre-employment compliance checks, and keying new starters/setting up new starters on the onboarding system.
• Ensure the accurate entry and maintenance of data onto the relevant HR Systems/ spreadsheets, by employing robust quality assurance and due diligence measures.
• Be the subject matter expert for Access Recruit & Onboarding and Better Impact for the team, the candidates/onboardees and the wider organisation
• Monitor and maintain ongoing compliance requirements across staff files, including (but not limited to): Right to Work documentation (i.e. valid Visas and passports); Professional Registrations; Dr’s professional insurance, etc.
• Ensure that all aspects of DBS process are managed in accordance with policy/procedures
• Assist the Recruitment & Compliance Manager in preparing, analysing and producing relevant reports and statistics.
• Conduct audit checks on new starters, volunteer and temporary worker files and report back to team to ensure continuous improvement and accuracy of data collected.
• Coordinate and/or supervise a regular and continuous calendar of personnel file reviews and audits, to ensure and maintain regulatory compliance, and where relevant escalate non- compliance issues to the Compliance Partner and/or the Recruitment & Compliance Manager.
• Assist in the coordination and delivery of an annual audit of CQC and Ofsted standards, across relevant business areas, e.g. The Children’s Trust School.
• Proactively maintain an up-to-date knowledge of our associated regulatory requirements, highlighting any updates and subsequent implications as soon as reasonably practical.
• Impart expertise and knowledge by delivering training sessions for new starters on compliance processes.
• In collaboration with the Organisation Development Team ensure the delivery of a seamless and engaging On-boarding and Induction experience for new staff and volunteers.

Recruitment & Selection

• Be responsible for the recruitment, on-boarding and compliance process for all types of permanent employees, Bank employees, temporary workers and volunteers. 
• Maintain the administration of recruitment and onboarding records, ensuring that these are complete and accurate
• Ensure all recruitment activities and the candidate life-cycle are underpinned by our Promises, whilst adhering to current employment legislation including Disclosure & Barring Service, Care Quality Commission, Ofsted, KCSIE and all policies and procedures
• Maintain an up-to-date list of vacancies, and ensure that all vacancies are advertised internally and/ or externally, in a timely manner.
• Support the Recruitment Team in the review and implementation of new and progressive recruitment initiatives, e.g. Employee Referral Scheme; Graduate Programmes; Apprenticeships; and overseas recruitment, with a view to increase the diversity and skill set of our workforce, across the organisation.
• Support the Recruitment & Compliance Partners with advertising vacancies, as well as the organisation and delivery of recruitment events and campaigns.
• Support the Recruitment & Compliance Manager with Bank Administrator recruitment and management of assignments.
• Supervise and coordinate the daily work tasks of team Bank Administration or Volunteer support, ensuring that all administrative aspects of the recruitment process are delivered to regulatory standards, on time and in a professional manner.
• Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.

People Team Support

• Where required, contribute to the collation of relevant recruitment and compliance data, ensuring that these are complete and accurate, in order to support the preparation, analysis and production of relevant service reports, e.g. recruitment KPIs, time to hire (on-boarding KPIs), SCR school reports, right to work/visa reporting.
• Build strong internal and external relationships and provide a first class, added value service, to all staff and external partners/ customers.
• Where required, provide additional support on specific People Team projects, as informed by and agreed with the Recruitment & Compliance Manager.
• Assist in the streamlining and automation of processes to improve operational efficiency

Terms and Conditions

Interview date: 4th June

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

About The Refugee Council

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.

We have offices across the UK where our Services teams provide support to refugees at local level.

Inclusion and Accessibility

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Our Values

Our values underpin everything we do: 

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform. 
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country. 
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The People & Culture Administrator provides accurate, timely, and compliant administrative support across the full employee lifecycle. The role is responsible for maintaining HR systems and records, processing contractual and payroll changes, and ensuring that workforce data is reliable and audit ready.

Operating as the first point of contact for routine HR queries, the postholder ensures that managers and staff receive clear information and that all HR processes run smoothly. The role underpins the work of the People & Culture Advisor by delivering the systems, documentation, and compliance foundation on which advisory and casework decisions depend.

Contract and hours: Permanent, full-time, 35 hours per week.

Location: Hybrid working with 1-2 days in Stratford, London.

Staff Benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 20 May 2026.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

Overview of Role:

The CRM and Systems Lead plays a key role in supporting Church Army’s adoption and effective use of Microsoft Dynamics 365. The postholder will take day-to-day ownership of the CRM, acting as the ‘go-to’ expert for users, maintaining high-quality supporter data, and ensuring data is managed in line with best practice and data protection principles. They will support and train colleagues, building engagement and buy-in to the system, and embedding effective, consistent use across teams. They will also maximise the potential of Dynamics 365 and the accompanying digital marketing platform, Customer Insights, to create accurate supporter segments for effective mail and email campaigns.

Salary: £37,924 per annum (FTE, pro-rata for a part-time role)

Hours: 30-37.5 hours per week (0.8-1 FTE)

Pension: Church Army is an auto enrolment pension employer. You will be assessed under pension auto enrolment criteria.

Annual Leave: 25 days plus bank holidays (pro-rated for part time.) Some days are compulsory leave over Christmas when the office is closed.

Contract:  Open-Ended, Permanent

Application Deadline: Friday 29th May 2026

Interview Date:               Wednesday 10th June 2026

Next Steps:

For more information on the role, you can find the job description and application form on our website.

PLEASE NOTE, WE DO NOT ACCEPT CVs

Community Fundraising Assistant - North 

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.​

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in either Scotland, North East England, North West England or the East Midlands? 

​

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.​​​

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

​

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

​

Senior Finance Manager 

Suzy Lamplugh Trust 

Location: Hybrid (40% office-based London Vauxhall) 
Hours: Full-time (35 hours) 

Term: Permanent 
Salary: £42,654
Start:: ASAP 

As the Suzy Lamplugh Trust approaches its 40th anniversary year, we are entering an exciting period of growth, development and transformation. We are looking for an experienced, proactive and commercially aware Senior Finance Manager to strengthen our finance function and help support the next phase of the organisation’s journey. 

About the role 

This is a pivotal role within the Trust. You will work closely with senior leadership to provide high-quality management information and financial oversight that supports informed decision-making across the organisation. 

We are looking for an experienced and proactive Senior Finance Manager to lead the day-to-day finance operations of the Trust and play a central role in the production of high-quality management information that supports strategic and operational decision-making. 

The Trust operates across both charitable and commercial income streams, including consultancy and training services, therefore experience across both charity finance and corporate/commercial finance environments is highly desirable. 

This role would suit someone who thrives in a fast-paced environment, whilst improving systems and processes that support both, charity-funded and commercial activity. 

The Senior Finance Manager will lead the operational management of the finance function, ensuring robust financial controls, effective reporting and efficient day-to-day financial operations across the organisation. 

Reporting to the Director of Finance, HR and Governance, the role has significant responsibility for: 

• Management accounts and reporting 

• Budgeting and forecasting 

• Cashflow oversight 

• Audit and compliance 

• Payroll oversight 

• Financial controls and process improvement 

• Commercial and operational financial analysis 

• Management of the finance team 

Additional information 

• This is not a senior leadership role and the successful candidate will report to the Director of Finance, HR and Governance.

• This role is hybrid; however, full-time attendance at our London office will be required during the first three months to support induction and integration into the organisation. 

The Chilterns Conservation Board (CCB) is a statutory body established by Parliamentary Order in 2004. Our primary role is to promote the conservation and enhancement of the natural beauty of the Chilterns AONB, now known as the Chilterns National Landscape. Where it is compatible with that role, we also promote the understanding and enjoyment of its special qualities, and in partnership with others seek to foster the economic and social well-being of local communities.

As a key member of a small operations team the successful candidate will have the opportunity to deploy their skills across a broad range of areas, building relationships and working with the entire staff team as well as our Board Members.

We are seeking a highly motivated, enthusiastic and dynamic individual who can think strategically but is also a practical completer-finisher and an effective team player who has a passion for supporting people to work to the best of their abilities.

You will be highly organised with an eye for detail but above all be someone who is resourceful and a proactive and confident problem solver who enjoys working across multiple areas at the same time.

Flexible working considered.

Please visit our website (click re-direct to recruiter) for more information and to apply.

Please note:

Applicants must have the right to work in the UK. We do not accept CVs or applications via recruitment agencies. 

Recruitment Coordinator

We are seeking an organised, proactive and customer-focused Recruitment Coordinator to join the People Services Team. 

This role is home-based but there will be a requirement to attend in person team meetings and training on a regular basis within the Preston Area.

Position: 6704 Recruitment Coordinator

Location: Remote (with regular meetings in the Preston area)

Hours: Full time, 37.5 hours per week, Monday - Friday

Contract: Permanent

Salary: £30,645.00 per annum

Closing Date: 07/06/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

As a Recruitment Coordinator, you will play a key role in delivering a safe, efficient and compliant recruitment service across the charity. Working closely with the Recruitment Lead and Recruitment Administrator, you will coordinate recruitment activity, support safer recruitment checks, act as a key contact for the ATS and contribute to continuous improvement across recruitment processes.

Key tasks include:

• Manage recruitment activity from advert to onboarding, ensuring compliance with employment legislation, safer recruitment and EDI requirements.
• Carry out checks on job adverts and recruitment documentation, ensuring accuracy and consistency.
• Act as a key contact for the Applicant Tracking System (ATS), supporting hiring managers through the recruitment process.
• Complete pre employment checks, including referencing, Right to Work and DBS checks.
• Monitor recruitment activity, respond to queries and support continuous improvement across recruitment processes.

About You

Ideally, you will hold a CIPD level 3 qualification and have an understanding of EDI requirements and the impact on recruitment practices.  Experience using an Applicant Tracking System and other HR systems along with creating job adverts and working with job boards/advertising platforms is also beneficial.

You will need:

• Knowledge of employment legislation relating to recruitment processes
• To be able to interpret policies and procedures and apply them effectively in practice 
• Experience of recruitment processes and onboarding candidates
• An understanding of Safer Recruitment requirements
• Good IT skills, able to work with, understand and coach others to use a variety of systems
• Strong communication skills both verbally and written
• To be pro-active and solutions focused, able to work without direct supervision
• Strong organisational skills, able to manage competing demands
• The ability to build relationships and work with both internal and external stakeholders

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as Recruitment Assistant, Recruitment Administrator, Recruitment Admin, Recruitment Support, Recruitment Officer, HR Assistant, Personnel Assistant, People Assistant.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP  

Parish Development Officer

We are seeking an experienced and enthusiastic Parish Development Officer to join the Parish Support Team and play a key role in supporting parishes across the Diocese to flourish in mission and ministry.

The role is offered full time and also open to applicants seeking a job share or clergy applicants interested in combining the role with a ministry post.

Position: Parish Development Officer

Location: Hove/Hybrid

Salary: £41,200 per annum

Hours: 37.5 hour per week (flexi time available)

Contract: Permanent

Closing Date: 7th June 2026.

Interview Date: Hove on 19th June 2026

About the Role

Working closely with clergy, PCCs and parish leadership teams, you will help parishes discern, develop and implement their vision and strategic direction. You will support cultural change, encourage growth and renewal, and enable churches to become more effective and confident in their mission within their local contexts.

You will be a practising Christian with a heart for local church growth and renewal, and with proven experience of supporting churches through change.  This is a relational, outward-facing role that involves travel across the Diocese, varied project work, and the opportunity to make a tangible difference to parish life.

The role is offered full time and also open to applicants seeking a job share or clergy applicants interested in combining the role with a ministry post.

Key responsibilities:

• Work with parishes, benefices and deaneries to develop vision, strategy and Mission Action Plans
• Facilitate PCC away days, visioning processes and group discernment
• Support churches to grow in confidence, effectiveness and collaboration in mission and ministry
• Provide practical support around leadership, team dynamics, communication and conflict resolution
• Work closely with the Archdeacons to support parishes during periods of vacancy.
• Develop and deliver parish development training and contribute to diocesan initiatives
• Advise parishes on resourcing mission, including people and finances

About You

You will bring:

• Relevant degree-level qualifications or equivalent experience
• Successful experience of leading a church into growth and implementing Mission Action Plans
• Experience of training, facilitation or mentoring individuals and groups
• Strong interpersonal, communication and organisational skills
• Confidence working with clergy, PCCs and volunteers
• A collaborative, reflective and resilient approach
• A full driving licence and access to a car

This post is subject to an Occupational Requirement under the Equality Act 2010 that the post holder be a practising Christian.

You can view full details of the in the job description and person specification when you apply.

About the Organisation

The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.

As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.

What is on offer:

• Flexi-time and the opportunity to apply to use the DBF’s remote working policy to work from home for part of the week.
• 28 days of annual leave, plus bank holidays and two privilege days per year.
• Membership of the Church Worker’s Pension Scheme with a 15.1% employer contribution and an employee contribution between 0-6%.
• Employee Assistance Programme with access to GP appointments, counselling and financial and legal support.
• Free parking, and the ride to work scheme and development opportunities.

Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.  All post holders are expected to share this commitment and to comply with the relevant safeguarding policy.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

The Mental Health Foundation is recruiting for a Financial Controller to support the Finance team based at our London office.

Deadline: Sunday 24th May at 11.59pm
Location: London
Salary: Starting salary £47,472 rising to £53,993, inclusive of £4,000 London weighting
Hours: Full-time (32 hours per week)
Contract type: This is a permanent role

This exciting role will lead on all aspects of the finance function, including managing managing the Finance & Systems Officer, overseeing the production of year-end accounts in collaboration with internal stakeholders and auditors, and preparing monthly management accounts for reports to the Senior managers and trustees. Responsibilities also include stewardship of the Foundation’s liquid assets, leading the budgeting and forecasting processes, verifying monthly payroll prepared by HR, and ensuring the efficient operation of the purchase ledger function.

What does the role involve?

• Coordinate across the Foundation and help prepare the annual statutory accounts and all schedules for audit and be the lead liaison with the auditors.
• Prepare monthly financial reports and budgets for review by senior management, providing analysis and other measures of performance.
• Lead on improving processes and systems across all aspects of finance and liaising with the wider organisation to drive these forward.

What skills, knowledge and experience are we looking for?

• Up to date knowledge of charity financial legislation and best practice
• Innovative in the development of processes, procedures and information systems to support the work of the team and organisation
• Demonstrable successful accounting experience in a similar role, ideally within the charity sector

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application via our website. Please ensure you attach an up-to-date CV and statement of suitability answering all points of the person specification. Applications will close at midnight on Sunday 24th May and we are unable to accept late applications. Interviews are expected to take place online between 1st - 4th June.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home.

We look forward to hearing from you!

Background

The University of Birmingham is a global institution working within a diverse and vibrant City, offering an inspiring education to our students, and undertaking critically important research. We are a place of open, critical thinking, and the creation, sharing and dissemination of knowledge. Professional Services put students at the heart of all they do and enable an exceptional educational experience. They provide outstanding support to our researchers and help the University to grow its influence regionally, nationally, and globally. They ensure the University’s resources are used wisely, manage and improve the infrastructure which sits at the heart of the institution, and support decisions to be made quickly and based on sound evidence. Our Birmingham Professional programme operates across the University, supporting colleagues to network and collaborate, offering opportunities to learn and develop, contributing to the delivery of the University’s objectives, and helping everyone to understand the broader context within which we work. 

Department Overview

Our University has a proud history of philanthropy stretching back to its foundation in 1900. With a clear vision to change the lives of the people of Birmingham, Joseph Chamberlain raised the funds required to build the University from citizens and corporations based locally and around the globe. Since then philanthropy has continued to play an important role in shaping the University. There have been a number of fundraising campaigns, including a £1m urgent capital appeal after the Second World War and a £1.4m campaign to fund the Vale ‘student village’ in the 1960s. In 2015 we closed the Circles of Influence Campaign, raising £193 million, making it the largest HE fundraising campaign outside Oxbridge and London.

The University has global reach, including several partnerships with other leading universities around the world, and is grounded in its local community, having opened the first fully comprehensive University secondary school in the country in 2015. We are an ambitious and successful research-intensive University (one of the top 100 research-led universities globally) and have produced 10 Nobel Prize winners, including three who received their awards in 2016. Academics here are exploring the impact of climate change, helping to address global health epidemics, and changing our understanding of Shakespeare. Our students come from nearly 150 countries and our flagship outreach programmes mean that almost 25% of our student population come from disadvantaged backgrounds: one of the highest proportions in the UK. 

DARO exists to support this academic and student community by engaging, inspiring, and celebrating alumni, individuals, and charitable funders who give their money, time, and networks to support the University’s strategic priorities. The Office, which is comprised of five teams, is focused on fundraising and volunteering from alumni, organisations and individuals who are passionate about changing lives, through funding various research trials, supporting student bursaries, mentoring students, and providing internships.

Role summary

Are you looking for a corporate partnerships role that contributes to a better society? Are you passionate about supporting the future pipeline of talent to fulfil their potential, regardless of their circumstances? Would you like to work with inspiring academics who tackle some of the world’s most pressing global challenges such as the impact of climate change on our woodlands and forests, issues caused by migration and displacement, the rise in youth mental health issues, and the prevention of needless maternal deaths in the developing world.

The University of Birmingham is recruiting a Corporate Philanthropy Manager, an exciting role that will join us in our ambitious ‘Birmingham in Action’ campaign and help us to grow our philanthropic income. You will manage a portfolio of corporate partners and prospects and will work with colleagues across the University to develop a pipeline of significant philanthropic gifts across priority themes and projects, with the opportunity to shape these based on your fundraising experience. This role is a great opportunity to further develop your skills and will play a vital role in delivering projects to change lives locally, nationally and internationally.

A key member of the Development and Alumni Relations Office’s (DARO) Charitable Partnerships team, you will identify, create and manage corporate philanthropic partnerships with local, national and global businesses. You will have an enthusiasm for building relationships, the skill to interact with high-level corporate professionals and academics, along with the ability to translate complex information into a compelling case for support.

The Corporate Philanthropy Manager will be responsible for:

• Developing and strengthening relationships with key current corporate funders to the University to grow philanthropic income.
• Identifying and building relationships with new corporate funders with the opportunity to raise five and six figure gifts.
• Managing a pipeline of short, medium and long-term funding applications and relationships to enable year-on-year corporate philanthropy income growth.
• Oversight of key campaign programmes.
• Building close working relationships with academics, alongside other University colleagues, to find information needed to write clear and compelling proposals on existing and new areas of research, that aligns with the strategic priorities of corporate funders.
• Build effective, co-ordinated, working relationships with a range of external stakeholders.
• Managing the whole donor journey of a corporate funder, from identification to acknowledgement and stewardship.
• Meeting reporting objectives of funders and ensuring an excellent experience for funders.
• Efficiently use the Customer Relationship Management system to record and report on activity.
• Be responsible for adhering to relevant fundraising regulation and current data legislation in the UK and in target markets whilst ensuring fundraising is ethical and that due diligence is undertaken as necessary.
• Understanding the breadth of the University and appreciating the differences of each College.
• Understanding the context of our work in relation to the wider operations of the University.
• Fosters a fair and equitable workplace for all staff. 
• Identify and respond to equality and diversity issues in line with relevant university policies and procedures.
• Supports the University’s sustainability agenda through resource efficient working.
• Any other duties commensurate with the grade.

 Required Knowledge, Skills, Qualifications, Experience

• Educated to Degree level (or equivalent qualifications). Where no equivalent qualification is held, significant practical relevant experience and expertise in a similar role will be required.
• Evidence of writing motivational and persuasive reports or proposals – this could be demonstrated through performance in full time, part time or voluntary roles.
• The ability to understand and communicate complex expressions of academic vision to non-academic philanthropic supporters.
• Outstanding 
• Understanding of and ability to represent the vision and mission of the University of Birmingham.
• Experience of working to a minimum of five figure gifts and exceeding targets.
• Ability to prioritise own workload under pressure and balance a range of competing deadlines.
• Passion for and knowledge of Higher Education, particularly research and the role of philanthropy.
• Ability to build strong relationships and engage with individuals and organisations, internally and externally.
• Ability to work collaboratively with a wide audience internally including academics and Professional Services staff.
• Personal confidence, independence and determination to succeed as an individual and as part of a team.
• The desire to support colleagues in the achievement of their individual and the collective goals and to celebrate others’ success as positively as your own.
• The ability to represent the University internally and externally through excellent interpersonal skills: diplomacy, discretion, tact, persuasiveness, the confidence to deal with a wide range of audiences, along with the ability to deploy negotiation skills when required.
• Good all-round IT skills including competence with all aspects of MS Office.
• The flexibility and willingness to work unsociable hours (evenings and weekends) occasionally, when required.
• Knowledge of the protected characteristics and duties under the Equality Act 2010. Including fostering good relations and advancing the universities Public Sector Equality Duty (PSED).
• communication and to present confidently to audiences of all sizes.

Job title:Senior Team Administrator 

Reports to: Chief Executive

Line reports:  Work experience/interns (occasional) 

Location:Birmingham, London or Manchester (minimum 40% office-based, with regular travel to London) 

Salary:£32,000 to £35,000 out of London, £34,500 to £37,500 in London (pro-rata if part-time); salary scales under review

Hours: Full-time 37.5 per week (part-time 30 hours welcome, minimum four days, including Tuesdays) 

Contract:                         Permanent

Overall purpose 

Reporting to the Chief Executive, the Senior Team Administrator will take responsibility for managing the administrative requirements relating to the governance of the charity and of the senior staff team, and for ensuring Breaking Barriers operates efficiently as possible, ensuring that the organisation can be effective in delivering its mission.

You will have a strong knowledge of all aspects of charity administration, be able to manage a wide range of tasks, be able to work at a fast pace across all areas of Breaking Barriers’, and be able to drive new ways of working to minimise wasted time and resource, freeing up more staff time to best support our clients.

Key responsibilities 

This is a new post at Breaking Barriers. The initial key responsibilities are described below, and the role will develop according to the charity’s changing needs. 

 Governance and management

· Organise and attend quarterly board of trustee meetings, including room booking and note-taking

· Arrange other meetings with trustees, including regular subcommittee meetings

· Work with the Chair, CEO and other members of SLT to finalise and circulate papers for meetings with trustees

· Manage the annual plan of trustee meetings

· Work with the Chair and CEO to support trustee recruitment, training, induction, and record keeping

· Work with the CEO and Director of Finance to ensuring that all regulatory reporting is fulfilled, and appropriate updates carried out, including in relation to the Charity Commission

· Maintain the record of policies and procedures, and take responsibility for ensuring these are updated by the agreed senior team leads in a timely manner

Cross charity support 

· Be a central resource to advise on and make travel booking for all staff

· Be available to the HR manager to support significant administrative tasks, such as annual checks of staff data, and tasks relating to recruitment

· Be available to members of the leadership team to undertake administrative tasks as required, across a range of activities relating to fundraising, communications, services, programmes, finance and operations

· Lead on ensuring that data is stored on the charity’s systems in line with agreed policies and practice

· Take an active role in health and safety across the charity, including maintaining the health and safety and risk assessment register

· Monitor general email addresses, processing basic enquiries and forwarding enquiries to relevant teams

· Manage the London telephone number, answering calls and monitoring and responding to/forwarding voicemails

· Administer the alumni programme

· Support the Director of Finance and the HR Manager in on-boarding and off-boarding staff, including set up of devices

· Support the Deputy Chief Executive and fundraising colleagues in the management of donation platforms and similar processes

· Maintain relevant staff pages on Breaking Barriers’ website

· Support any work experience or intern scheme, ensuring colleagues are supported to learn throughout their placement

Senior team support 

· Manage the administration of key organisational meetings, including regular meetings of the senior leadership team, joint leadership team, and all staff

· Ensure agendas for meetings and notes taken are circulated in a timely fashion, and action points are followed up appropriately

· Arrange meetings and undertake diary management for the CEO and other members of SLT when required

General 

· Work across the charity to try to improve processes and automation, reducing unnecessary or repetitive work

· Undertake other tasks as required.

Person specification

Essential

Experience and knowledge

· A minimum of 1-years’ experience of working in a non-profit organisation

· Experience of providing effective administration support in an office or organisational setting

· Familiarity with UK charity governance, for example as a trustee, advisor, member of staff, or in an administrative capacity

· Experience of dealing with sensitive and confidential information and managing professional boundaries

· Experience of implementing new ways of working, including processes which reduce administrative needs

Skills, abilities and attitude

· Ability to encourage, support and persuade colleagues to implement new ways of working, including processes which reduce administrative needs

· Excellent organisational skills, with the ability to manage multiple tasks and competing priorities

· Excellent written communication skills, including proofreading and formatting documents

· Tech-literate, including familiarity with using AI appropriately

· Ability to prioritise and complete a range of complex tasks with minimal supervision

· Commitment to the mission of Breaking Barriers

· Commitment to equity, diversity and inclusion

Desirable

· Lived experience as a refugee or of forced migration

· Experience of working within an organisation supporting asylum seekers and refugees

· Experience of working in employability

How to apply 

To apply for this role, please provide:

- A CV of no more than 2-sides of A4

- A written response of a total of no more than 600 words illustrating how you meet the following three elements of the person specification:

· Experience of providing effective administration support in an office or organisational setting

· Familiarity with UK charity governance, for example as a trustee, advisor, member of staff, or in an administrative capacity

· Examples of implementing new ways of working, including processes which reduce administrative needs, and your ability to encourage, support and persuade colleagues to implement new ways of working

We expect to receive a large number of applicants for this role. As such, we are unable to consider candidates who do not follow the instructions above.

The recruitment process will involve both assessment and interviews.

​SUMMARY​

​Position Title: ​Head of Spacemaking and Operations

Level: Level 6

Pay: £40, 000 -46, 000 (FTE yearly)

Reports to: Director of Finance, HR and Operations

Location: Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 3 days’ work from our office (Mondays, Wednesdays and Thursdays)

Contract: Full time (40hrs/weekly), 2-year Fixed Term contract.

Start date: As soon as possible

Benefits: TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.)

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action.​​

Young people are often the catalysts for major social change, from the Student Non-violent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective.​

We are now looking for a Head of Spacemaking & Operations who believes in this vision and can ensure that TAA’s Liberation Centre is safe, fully operational, and intentionally designed as a welcoming, accessible, and inclusive environment. This role bridges operational delivery and spatial experience, ensuring that the Centre not only functions effectively behind the scenes, but also reflects TAA’s values in how people experience, move through, and use the space. You will combine operational oversight, facilities management, and space experience design, working across teams to ensure the Centre is safe, compliant, efficient, accessible and welcoming for staff, young people, and the wider community. 

Before you skim the job description, please remember you don’t have to tick all the boxes to apply. We all experience a bit of imposter syndrome, including staff here at The Advocacy Academy. If this role pulls you in and you believe you could make a meaningful difference, we encourage you to apply or reach out to us to discuss further. We are especially interested in people who bring lived experiences, perspectives, and ways of working.​​

​AREAS OF RESPONSIBILITY​​​

​1.You will become a key member of the Finance, HR & Operations Team, including but not limited to:

• Supporting the Director of Finance, HR and Operations in maintaining and improving operational systems and processes
•  Supporting the delivery of the Liberation Centre strategy, working across teams to ensure the Centre provides a functional, welcoming, inclusive, and safe environment for staff, young people, and the wider community
• Building relationships across departments, understanding their needs, and communicating operational updates to the Director
• Ensure escalations to the Director of Finance, HR and Operations are timely, well-prepared, clearly articulated, and supported by relevant information to enable effective decision-making. ​

2.​You will ensure that your responsibilities run like well-oiled machines by supporting TAA’s facilities, ensuring the Liberation Centre operates safely, efficiently, and in full compliance with relevant regulations by:

• Acting as the main operational liaison for the Liberation Centre, including council, building management, and external contractors
• Managing relationships with facilities providers, maintenance contractors, cleaners, and IT vendors
• Overseeing health & safety compliance, including staff training, evacuation procedures, drills, and statutory checks
• Supporting the development and implementation of risk assessments (fire, general, wellbeing, incidents, remote work, etc.)
• Ensuring procurement, supplies, and stock levels are managed effectively and responsibly
• Coordinating first aiders and fire marshals as required
• Ensuring operational cost-efficiency across facilities and space-related services​

3.You will help shape the Liberation Centre as a purposeful, accessible, and welcoming environment by:

• Supporting the ongoing development of the Liberation Centre as a safe, inclusive, and values-aligned space
• Leading on accessibility improvements across the physical environment, ensuring equitable access for disabled community members
• Shaping improvements to layout, usability, and overall experience of the space
• Ensuring the space reflects TAA’s values of care, inclusion, and liberation in its physical design and use
• Working with internal teams to understand spatial needs and translating them into practical and experience-led improvements
• Supporting a positive, caring, and community-centred environment across all users of the space​

4.You will support reliable and secure operational infrastructure by:

• Acting as liaison for IT and facilities providers
• Supporting setup, maintenance, and improvement of workplace systems and equipment
• Ensuring infrastructure supports accessibility, inclusion, and ease of use
• Identifying improvements to systems that enhance operational efficiency and user experience
• Supporting secure onboarding and offboarding of staff from a systems and access perspective

​5.You will act as a key connector between operations and delivery teams by:

• Work with the Working closely with programmes, Organising & Campaigns, community, and communications teams to ensure smooth operational delivery
• Supporting logistics for events, residentials, camps, and programmes, including venue sourcing, bookings, and on-site coordination
• Providing operational and administrative support for space usage, scheduling, and bookings
• Supporting onboarding and offboarding processes from a space, systems, and logistics perspective
• Supporting new staff inductions and ensuring new starters are equipped to use the space effectively
• Supporting internal communication of operational updates across teams​

6.You will support the Director in embedding safety, wellbeing, and care into how the space is used and experienced by:

• ​Ensuring health & safety processes are embedded and consistently followed
• Coordinating safety training and maintaining up-to-date knowledge of regulations
• Supporting a culture of shared responsibility for safety within the Liberation Centre
• Working with the community team to ensure safety practices are values-aligned 
• Supporting emergency preparedness and incident response processes
• FMaintaining a safe and functional environment by ensuring the space is kept clear, organised, and free from unnecessary clutter or hazards.​

7.Culture, values and wider strategy and mission. Provide senior functional leadership for Spacemaking and Operations, ensuring delivery of organisational strategy through effective planning, coordination, and implementation across your area. Contribute to shaping organisational priorities through insight, delivery experience, and cross-departmental collaboration. To include but not limited to:

• Embodying and championing our commitment to social and economic justice, ensuring this is consistently reflected in organisational strategy, decision-making, delivery and partnerships
• Champion the organisation’s commitment to social and economic justice, ensuring this is embedded in the design and delivery of spacemaking and operational activity, and reflected in partnerships and ways of working within your remit.
• Act as a role model for organisational culture and values, setting expectations within your teams and supporting colleagues to apply these consistently in day-to-day practice.
• Work closely with leaders across the organisation to identify opportunities to improve organisational impact and efficiency, contributing operational insight to strategic planning and decision-making.
• Identify, assess and escalate risks related to operational delivery, organisational culture, and alignment with stated values and principles, ensuring timely mitigation within your area of responsibility.
• Lead and enable effective cross-departmental collaboration within your remit, ensuring teams are aligned, appropriately resourced, and working effectively towards shared organisational goals.
• Foster a culture of openness, care, accountability and continuous improvement within your area, contributing to wider organisational wellbeing practices.
• Take responsibility for your own ongoing leadership development, and actively support the development of others, building capability and leadership within the Spacemaking and Operations function.
• IEngage in organisational wellbeing practices by communicating needs appropriately, participating in feedback processes, and contributing constructively to living the TAA transformative culture​

8.Governance and Compliance

• Provide strategic leadership on governance and risk management within your portfolio, working in close partnership with the Finance, HR and Operations team.
• Lead and hold accountability for risk identification, analysis and mitigation, ensuring risks to strategic objectives are anticipated, escalated and managed effectively
• Maintain oversight of risk across your area, ensuring robust systems, controls and practices are in place and consistently applied
• Ensure strong organisational compliance with TAA policies and practices, taking responsibility for their effective implementation, continuous improvement and alignment with wider organisational standards
• ​You will support Programmes, Campaigns and Community Departments by ensuring that the operations, structures, processes, and practices align with and support TAA's campaigning and organising goals, activating new allies' goals, and community goals​

WHAT SUCCESS WILL LOOK ​

• The Liberation Centre runs smoothly, safely, and reliably day-to-day
• Staff and community members experience the space as welcoming, accessible, and well cared for
• Operational systems are efficient, compliant, and low-friction
• Space improvements are intentional, values-led, and responsive to user needs
• Teams can focus on delivery, supported by strong operational and spatial infrastructure​

A BIT ABOUT YOU​

• You are passionate about, and committed to, creating a more fair, just and equal world.
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time, and committed to changing them.
• You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
• You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories.
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.​

​IDEAL SKILLS & EXPERIENCE​

• 3-5+ years’ experience in operations management, ideally including leadership responsibility for teams, workflows, or service delivery.
• Comfortable operating as the senior operational lead on site when required, maintaining full delivery responsibility and ensuring clear communication and escalation pathways.
• Demonstrated experience in facilities management and/or IT systems coordination, with an understanding of how operational infrastructure supports organisational effectiveness.
• Working knowledge of operational tools and systems (e.g. Microsoft Excel / Google Sheets, Canva, and similar platforms), with willingness to learn and adapt to new systems as needed.
• Experience supporting or developing operational processes, with an interest in improving efficiency, clarity, and user experience across systems and teams. 
• Proven ability Experience working with diverse audiences and stakeholders, with an understanding of access needs and inclusive practice to manage multiple workstreams simultaneously, prioritise effectively, and maintain delivery in a fast-paced environment.
• Experience designing and delivering spaces, services, or operations with a strong understanding of access needs, ensuring inclusive and equitable participation.

This is an outline of the responsibilities and duties of the Head of Spacemaking & Operations role, it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.​

HOW TO APPLY​

​Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).

• Tell us about a social justice issue that makes you angry and why it matters to you?
• Our Head of Spacemaking & Operations role entails working and building relationships with different stakeholders. Tell us about a time when you successfully cultivated a relationship with someone when working towards a shared goal - What did you do and what did you learn?
• Include anything else you would like us to know as we consider your candidacy for the​ Head of Spacemaking & Operations role.

In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.​

DATES​

• Closing Date: The deadline for applications 8th June 2026 by 10am.
• First Round of Interviews: will be scheduled for w/c 15th June 2026 (Dates are subject to change).
• Second Round of Interviews: will be scheduled for w/c 29th June 2026 (Dates are subject to change).

Please be aware that we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.​

A NOTE ON USING AI TOOLS IN YOUR APPLICATION​

We understand that AI tools like ChatGPT can be helpful when preparing an application, and you’re welcome to use them as a support. However, we’re most interested in hearing directly from you. Please ensure your application reflects your own voice, experiences, and perspective.

We value the unique insights, lived experiences, and ways of thinking that each candidate brings. These are what help us understand who you are and what you would bring to the role, and they are an important part of how we assess applications.

If you require any adjustments or support during the application process, please don’t hesitate to let us know. we’re committed to making our recruitment process as accessible and inclusive as possible.​​

NOTHING ABOUT US WITHOUT US​

​We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.​

We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.​

As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims and would actively welcome applicants who would need this in order to do the job.​

All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required.​

We welcome applications from people with convictions. Please disclose in your applications if you have any convictions, cautions, reprimand or final warnings that are not "protected" (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). We consider each person on their own merits, taking into account all the circumstances.

​

Key details
Job Title:               Supporter Connection and Engagement Officer
Location:               Sheffield, up to 40% home working across the month
Salary:                    £26,582 per annum
Hours:                    37.5 hours per week (full time)
Contract:               18 month fixed-term contract, with opportunity for a permanent role upon completion.
Line Manager:      Fundraising Operations Manager
Department:         Engagement Team (Fundraising)
Pension:                 Auto-enrolment scheme with 5% employer contributions
Annual Leave:       25 days (excluding Bank Holidays)
Probation:              Six months
Notice Period:       Four weeks (after probation)
DBS:                        Not required

Occupational Requirement: This role has an occupational requirement for the post holder to be a committed Christian, in line with the Equality Act 2010.

What is the role of Supporter Connection and Engagement Officer?
The Supporter Connection and Engagement Officer plays a key role in building and strengthening relationships with our supporters, this can include churches, church leaders, key volunteers and individual. You’ll engage with people personally – primarily through phone and email – to inspire generosity, communicate impact, and ensure every supporter feels valued and connected to Church Army’s mission.
You’ll also support the smooth running of our supporter systems, helping ensure that data is accurate and that every interaction leads to meaningful follow-up. This is a varied role where you’ll balance communication, administration, and creativity – while developing skills that will serve you throughout your career.

Who this role might suit
We’re more interested in your potential than a perfect CV. This role could be a great fit if you:
• Enjoy talking to people and building relationships
• Are motivated by purpose and want your work to make a difference
• Are willing to learn and develop new skills
• Feel comfortable talking about your Christian faith in a natural and authentic way
• Can stay positive and resilient, even when conversations are challenging
You might have gained relevant skills through part-time work, volunteering, university, church involvement, or other life experiences.

Application Deadline:  Monday 22nd June 2026

Interview Date:               Wednesday 15th July 2026

Next Steps:

For more information on the role, you can find the job description and our Faith Based Application Form from our website. 

PLEASE NOTE, WE DO NOT ACCEPT CVs

We’re looking for a creative and collaborative Head of Programme Design to lead the Programme Design Team at BookTrust, as part of our central Research and Design function.

The role will cover evidence-informed, human-centred programme design across the full spectrum from new opportunity definition to programme iteration and continuous improvement. It will hold overall programme design accountability for our products and experiences designed for impact with primary audiences - delivery partners and families. 

We have a skilled Design team, experience of applying human-centred design approaches in programme design and strong organisational support for a design-led approach. The post-holder will lead our Programme Design approach to the next level of maturity and help it become even more embedded within the organisation. The post-holder will deliver excellent stakeholder stewardship around our programme design ensuring our detailed product design (e.g. with our communications, partnerships and books teams) stay true to our overall programme intent (ie. against objectives that will include impact and supporting income generation). 

The role will have accountability for innovation in programmes - ensuring that we make rapid progress against our riskiest assumptions using design-thinking approaches to help us define and activate opportunities quickly. 

Please apply through our website and attach your CV and covering letter showing how you meet the person specification and your motivations for applying for the role in addition to answering one of the following questions: 

1. How would you go about setting and maintaining an organisational standard around co-design and inclusive design? How would you balance practical considerations and limitations with best-in-class approaches? 
2. What are the key features of a high performing Programme Design Team and what approaches would you take to help the team achieve excellence?

Your covering letter should not be longer than 2 pages.

For more information and the person specification, please download the full job description.

Closing date: Friday 22nd May

We may choose to close applications early if we have received sufficient numbers of quality applications, so please don’t wait until the closing date to apply.