Hub manager jobs

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Service Manager to play a pivotal role in our Crisis Alternative Service in Havering.
Sounds great, what will I be doing?
An exciting opportunity has arisen to lead the development and operational delivery of the newly commissioned Havering Reset Hub, delivered in partnership with North East London NHS Foundation Trust. The Hub is a 365-day, out-of-hours crisis-alternative service offering a safe and supportive space for Havering residents aged 18+ who are experiencing or approaching mental health crisis or severe distress. Staff and volunteers provide compassionate support through assessments, safety planning, wellness and recovery action plans, and social prescribing, helping individuals navigate their challenges and access the right resources.
As Service Manager, you will drive the strategic growth and day-to-day operations of the Hub, ensuring high-quality service delivery aligned with contract requirements and organisational goals. You'll lead partnership development, performance monitoring, and reporting, while embedding co-production and equality strategies into the service. This role requires strong leadership, stake
holder engagement, and a commitment to continuous improvement to ensure the Hub remains responsive to community needs and integrated within the wider mental health pathway.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will bring substantial experience in managing services for individuals with mental health and complex needs, alongside a proven track record of leading diverse teams through all aspects of the employee lifecycle, including recruitment, supervision, performance management, and resolution of HR matters. You will have strong capabilities in service performance monitoring, maintaining high standards of care, and managing complex budgets effectively.
A deep understanding of mental health crisis management, safeguarding, and community care legislation is essential, as is experience working in partnership with statutory services, particularly the NHS. You'll be confident in developing and delivering support plans, promoting services to external stakeholders, and producing high-quality written reports. Proficiency in Microsoft Office and case management systems is required, along with the flexibility to work primarily out of hours, including evenings, weekends, and bank holidays, to support and oversee the delivery of the Havering Reset Hub.
Interview Steps

We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are seeking an experienced and proven Deputy Manager to lead and inspire our care teams at Mais House. The successful candidate will ensure the highest standards of person-centred care for veterans and their families, upholding the esteemed reputation of The Royal British Legion.

Work pattern: 37.5 hours per week Monday to Friday 9am-5pm

While a strong clinical background is mandatory, this senior role demands candidates who can provide substantive, quantifiable evidence of successful leadership and team management, preferable within nursing settings. We are seeking demonstrable experience in driving performance, strategic oversight and people development.

Key responsibilities will include:

As a Deputy Manager, you will be integral to the Home Management Team, contributing to strategic planning and day-to-day operations across residential, dementia, and nursing services.

· People Leadership and Performance: This is the primary focus. You will be responsible for leading, developing, and managing performance of Nurses and allied health professionals. This includes conducting clinical and management supervision, ensuring safe staffing levels, and actively driving team quality and service outcomes. Candidates must evidence the ability to lead and mentor senior staff.

· Quality and Strategic Oversight: Drive the review and development of care pathways, risk assessments, and service development plans. Your work must be supported by clear outcomes and quantifiable impact on service improvement and efficiency.

· Clinical and Operational Oversight: Deputise fully for the Registered Manager, ensuring safe, high-quality residential, nursing, and dementia care, and maintaining full compliance with CQC Fundamental Standards.

· Statutory Compliance and Safeguarding: Take a leading role in maintaining strict adherence to all health & social care legislation (e.g., CQC, MCA/DoLS, Health & Safety). You will lead high-level investigations of safeguarding concerns, ensuring prompt and accurate documentation.

Your Background

Successful candidates must be able to demonstrate:

• NMC Registered Nurse (Adult or Mental Health).
• A Proven Track Record of Senior Management/Leadership Experience within a Care Home setting, specifically working with complex elderly care (residential, dementia, and/or nursing).
• Formal Leadership qualification (or commitment to achieve Level 4 L&M).
• Proven skills in clinical leadership, quality assurance, and incident investigation, evidenced at a management and strategic level.

What we offer:

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

• Generous pension with employer contributions up to 10% (salary sacrifice options available)
• Life assurance of 3 times your salary
• Enhanced sick pay
• 25 days of paid annual leave plus bank holidays (pro rata)
• Paid carers and dependents leave
• DBS checks covered by us
• Free parking
• Access to internal and external learning and development opportunities
• Rewards hub with exclusive discounts

About Mais House:

 

Mais House, located near picturesque Bexhill-on-Sea, is one of six Royal British Legion care homes across the UK. It is a stunning period property offering exceptional residential, nursing, and dementia care tailored to veterans and their families. Residents benefit from a warm and supportive community, a diverse program of engaging activities, and a restaurant-style dining experience, all within beautifully maintained grounds.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Centre Manager – Youlbury Scout Adventures
Location: Youlbury, Oxfordshire (Live-in role – accommodation provided)
Salary: £37,800 per annum, Band F, Level 3
Hours: 35 per week – evening and weekend work required on a rota basis
Contract: Permanent

We’re hiring a Centre Manager at Scout Adventures Youlbury in Oxfordshire – a live-in leadership role where you’ll manage an outdoor activity centre, lead a team of staff and volunteers, and deliver inspiring experiences for young people from across the UK and beyond.

About the role

Youlbury is part of Scout Adventures – a national network of outdoor activity centres that inspire and educate thousands of young people every year. As Centre Manager, you’ll lead the team that makes it all happen: from outdoor learning and adventure activities to catering, site safety, and customer service.

You’ll work closely with staff, volunteers, visitors, and partners to deliver exceptional experiences while ensuring smooth, safe, and financially responsible operations.

Living on site allows you to be part of the fabric of the centre – building relationships, responding quickly when needed, and enjoying everything this special environment has to offer.

What you’ll be doing as our Centre Manager – Youlbury:

• Leading and supporting a team of staff and volunteers to deliver high-quality services
• Managing daily operations, including accommodation, catering, activities, and events
• Ensuring every visitor has a safe, smooth, and memorable experience
• Overseeing the site budget and contributing to financial planning
• Building strong relationships with the local community, volunteers, and Scout teams

What we’re looking for in our Centre Manager – Youlbury:

• Experience managing teams in a busy, customer-facing setting
• Confidence working with budgets, health & safety, and operational planning
• A hands-on leader who thrives on variety and challenge
• A passion for outdoor learning and a values-driven approach
• Strong organisational and problem-solving skills

Why live and work at Youlbury?

This is more than just a job — it’s a lifestyle. You’ll live among nature, with woodland walks, wildlife, and outdoor adventure just outside your door. On-site accommodation means no commute and the chance to be fully involved in a vibrant, purposeful community.

What you’ll get in return:

• 28 days holiday (rising to 32 after 2 years), plus extra days at Christmas
• Double-matched pension contributions up to 10%
• Award-winning Charity of the Year (Charity Times Awards 2022)
• Family-friendly policies and generous leave
• Access to training and development through our internal learning hub

Applications close: 23:59 on Monday, 10th November 2025

Interviews will be held in person: at Youlbury on Monday, 24th November 2025

Strictly no agencies.

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Job title: Events Manager

Hours: Full Time (37.5 hours) a week - must be able to work some weekends and evenings 

Length of Contract: Permanent

Salary: £29,250 per annum (gross) for a 37.5 hour working week, plus 5% employer pension contribution

Probationary Period: 4 months

Location: Bridge 5 Mill, Ancoats, Manchester

Closing date: 5pm on Monday 10th November

Interview date: Wednesday 19th November

Preferred Start Date: As soon as possible

Responsible to: Bridge 5 Mill’s Board of Trustees

ROLE

An exciting role focused on growing and supporting the range of events that take place in Bridge 5 Mill, being first point of contact with potential hirers of our events spaces, supporting our community of tenants and users, and supporting  Bridge 5 Mill’s day to day operations, including reception, marketing and social media. 

BACKGROUND

Bridge 5 Mill is a centre of social change in a historic 5 storey mill on the edge of Ancoats / Northern Quarter, comprising workspaces and event spaces. Our unique sustainable and ethical approach characterises our building and drives all our activities. Bridge 5 Mill is part of a family of organisations (part of the Fairfield Environment Trust, a registered charity) including the Kindling Trust, promoting ecological and social justice through a broad range of projects. 

We have just fixed our broken lift. This is great news, as the period without a lift had a significant impact on our community of tenants, wider users and on our income from venue hire (with far fewer events able to take place during this time). This came on the tail of the Covid pandemic, which transformed how and when people use workspaces and events spaces. 

We are now at a pivotal time to rebuild both our events program and our offer as a beautiful, ethical and central venue to hire, as well as exploring how to diversify our services. You will be an instrumental part in the development and growth of our activities and in overcoming these  recent challenges.

This role is a fantastic opportunity to join a small dedicated team to help us deliver our vision. Alongside the Building Manager, your role will cover day to day operations, reception, events and marketing. You will be central to supporting events and our hirers, promoting our social change vision, and making Bridge 5 Mill a thriving community hub. We are looking for someone with experience of managing or promoting events, excellent interpersonal skills, energy and leadership.

MAIN DUTIES INCLUDE

Events and community building duties;

• First point of contact for enquiries about events or from potential hirers
• Liaise with hirers and event facilitators
• Build events collaborations and partners
• Assist with event setup and management
• Plan and deliver community, social change and revenue generating events
• Build a network with similar spaces in Manchester to strengthen collaborations 
• Uphold excellent service and reputation for the venue

Marketing duties;

• Deliver marketing outputs to increase revenue streams and new opportunities
• Develop a portfolio of new corporate clients
• Promote Bridge 5 Mill services, events, campaigns, values and social impact
• Promote and support our community’s activities
• Build relationship with key partners, local groups and new collaborators
• Manage and build Bridge 5 Mill’s online presence and accounts
• Produce compelling content and assist with marketing materials

Reception and day to day operations duties;

• Assist with bookings and appointment scheduling
• Support a friendly and welcoming environment
• Greet and assist building users
• Answer queries, phone calls, respond to emails and messages
• Provide information about Bridge 5 Mill and promote our services
• Supervise the security of the building
• On-call duties requiring timely response by phone or visits to the Mill
• Be a first responder i.e. fire marshal, first aider…

General duties;

• Reflect the Group’s vision and principles
• Be aware of and comply with all relevant policies and procedures
• Assist Bridge 5 Mill team with business reports and strategic planning
• Manage and work within allocated budgets
• Reporting progress to our Trustees
• Fulfilling any and all such other duties and assignments as may be required from time to time

PERSON SPECIFICATIONS

Competence, Skills and Knowledge;

Essential:

Excellent communication and interpersonal skills

Experience of reception, hospitality or facilities operations

Experience of events organisation and delivery

Experience of marketing

Ability to engage people from a variety of backgrounds

Problem solving, proactiveness and leadership skills

Ability to prioritise tasks, good time management and organisational skills

Desirable:

Customer service skills

Experience of community building

Experience and skills in communications and publicity work

Experience in social media accounts management and content creation

Good administration and IT skills

Personal;

Essential:

Available for out of hours and weekend working

Awareness, understanding and enthusiasm for environmental and social change issues

Drive and enthusiasm to meet set objectives. A high degree of personal motivation and initiative, the ability to work under pressure, whilst working cooperatively in a team environment

Ability to learn on the job, and respond to possibilities and potential opportunities

Willingness and flexibility to undertake any relevant training required

​Desirable:

Understanding of the social change and VCSE sector

Knowledge of the events and venue hires industry

The main focus of the role is to secure income for large-scale capital investment at Stanley Arts; alongside developing and maintaining relationships with statutory funders and trusts who maysupport programming and core running costs of the
building. Funding bodies will include Arts Council England, the National Lottery Heritage Fund and other voluntary sources, predominantly trusts and foundations.

The Development Manager will play a central role in securing income for Stanley Arts through two key areas:

1) Overseeing fundraising across trusts, foundations, statutory funders, corporate partners, and individual donors to support programming and core running costs.

2) Developing and delivering a major fundraising campaign to raise funds for a large-scale capital investment in Stanley Art’s future.

As a member of the Senior Leadership Team, the Development Manager will help shape the organisation’s strategic direction and ensure fundraising is embedded across the organisation. They will lead on individual giving and donor development, alongside capital, trust, and foundation fundraising.

Reporting to the Artistic Director/CEO, the Development Manager will line-manage and collaborate with the freelance Fundraiser, and work closely with the General Manager and Data & Insights Officer to ensure effective bid writing, relationship management, and reporting.

Experience & Knowledge
- Minimum of 3–5 years’ experience in a fundraising/development role, preferably 
within arts, heritage, or cultural organisations.
- Experience of individual giving programmes, including donor cultivation, 
stewardship, and retention.
- Proven track record of successful major funding applications to trusts, foundations, 
statutory bodies, and corporate funders.
- Knowledge of fundraising regulations, best practice, and ethical standards.
- Understanding of the role of fundraising in supporting organisational growth.

- Passion for arts, heritage, or cultural sectors.
- High levels of integrity and professionalism.
- Strong organisational skills, ability to prioritise competing tasks and meet deadlines
- Commitment to access, diversity, equity, and inclusion.
- Commitment to environmental sustainability 

We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) Team Leader to join the New Era team in Staffordshire, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

Contract type

Part time, permanent

Location

Whittington

Hours

Part time (22.5 hours) Monday, Wednesday, Friday

Annual salary

E – 1 £39,224.42 - pro rata for part time hours

Review date

19/10/2025

The Group Volunteer Manager will report directly into the Deputy Director of People & Organisational Development.

The role will play a key part in recruiting, attracting and retaining St Giles volunteer workforce. They will lead and manage the volunteer lifecycle from start to end as well as providing ongoing support to Volunteer Leads and ensuring we are complaint with all procedures including safeguarding.

The Group Volunteer Manager will play a pivotal role in designing and enhancing St Giles volunteering initiatives. They will play a vital role in significantly growing our volunteer workforce across clinical and non-clinical services. By fostering strong relationships with Volunteer Leads they will implement strategic plans and create meaningful opportunities for volunteers.

They will be responsible for promoting a positive and engaged volunteer workforce across St Giles group.

They will work closely with the Deputy Director of People and Organisational Development to shape and deliver the Volunteer Strategy and contribute to the development of a positive and inclusive organisational culture.

Qualifications

Desirable

·Educated to degree level or equivalent

·Volunteer management/training qualification

Knowledge and experience

Essential

·Significant experience of the volunteering sector

·Knowledge of volunteering good practice, relevant legislation and resources

·Experience of developing and delivering training and presentations 

·Experience of planning and delivering volunteer events

·Experience of using a Volunteer Management System

·Excellent interpersonal and communication skills, with the ability to build relationships at all levels

·Strong organisational and problem-solving skills, with the ability to prioritise and manage multiple tasks

·Proficiency in Microsoft Office Suite

·Experience of managing projects

·Experience of meeting standards for a regulatory body e.g. Care Quality Commission

·Experience in data analysis and impact reporting

Desirable

·Knowledge of the voluntary sector and best practices

Values

·Exhibits our hospice values and behaviours

Skills

Essential

·Management and leadership skills

·Training skills

·Time management

·Interpersonal skills

·Ability to deliver well-developed verbal, written and analytical information with good presentation skills for a range of audiences and contexts

Personal Attributes

·Empathetic

·Team player

·Able to work under pressure

·Collaborative

·Ambassador for St Giles Hospice

Other requirements

·Valid driving licence

·Eligibility to work in the UK

·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests

Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.

We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.

If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.

As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

Chester Zoo is a force for nature, and so are the charity’s team and supporters who make the vital conservation work of the organisation possible! At the Chester conservation hub, they care for 37,000 animals, 523 incredible species and lead conservation projects across 19 countries worldwide. Every day, the experts work tirelessly, in Chester and across the globe, to save species and ensure nature can survive and thrive long into the future. They couldn’t do all they do without support, and this role will play a vital role in continuing to generate the vital funds to enable this work!

We are looking for a Philanthropy Manager to join this small but ambitious, growing and successful team at Chester Zoo and help drive the Major Gifts income stream forwards. 

The Role

As Philanthropy Manager you will play a key role in generating funds and lead on the high value relationship strategy. Duties will include:

• Identifying and researching potential major donors and implementing plans to attract these high-value individual philanthropists
• Building and maintaining strong relationships with existing and prospective donors.
• Leading and curating exceptional engagement opportunities through events, experiences and donor visits.
• Keeping accurate records to include all communications, donor plans, pledges, proposals and gifts.
• Ensuring gift administration and recognition.

The Person

We’re looking for someone with a demonstrable experience in securing and managing philanthropic gifts from individuals and an ability to write exceptional, accurate and compelling proposals. You should come to us with experience in managing and curating events, as well as an ability to deliver high standard of supporter care.  If you believe yourself to be a personable, relationship focussed individual with a passion for this fantastic cause, then we would love to hear from you!

Why Chester Zoo?

Joining the small, but mighty, fundraising team at Chester Zoo provides a unique opportunity to become part of something exciting that will save species and ensure nature can survive and thrive long into the future! Not only is the team at the Zoo passionate about the work it does, but also puts huge emphasis on creating a positive working culture that supports staff and makes them feel valued in their roles. With a fun, interactive and ever changing working environment you will also access the following benefits:

• 33 days annual leave (includes bank holidays) plus the option to buy or sell up to 5 days.
• Pension scheme with generous employer contributions up to 9%.
• Healthcare plan and employee assistance programme.
• Staff pass so you can visit the zoo during your time off, plus multiple complimentary tickets for your friends and family.
• Cycle to work scheme.
• Discounted gym membership.
• Discounts on cinema tickets, restaurants, high street shops and more via Perks.
• Subsidised staff canteen, nestled in the heart of the zoo

Please note that this role will be hybrid, based at their offices in Chester Zoo (3 days) and the rest from home. If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch. To register your interest please apply here, or for more information contact Charlie, Leanne or Jen at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.

Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Are you ready to shape accessible and engaging digital experiences that inspire action and support our mission?

We have an exciting opportunity for a Digital Products Manager to take responsibility for the development, delivery and improvement of our digital products that connect and engage our supporters.

You will lead work on our website, donation, fundraising and campaigning platforms, and other digital tools - ensuring they meet the needs of our audiences and support the MND Association’s strategy. Working closely with our Income Generation and Engagement teams, you’ll develop digital experiences that inspire giving, deepen engagement, and make it easier for people to support our mission to improve the lives of those affected by MND.

Key Responsibilities:

• Manage the Association’s digital product portfolio, including websites, microsites and third-party platforms.
• Lead a programme of continuous improvement with our digital agency to deliver the best experience for our digital audiences.
• Scope new products, map user journeys and enhance existing services to design or optimise digital experiences.
• Advise on the procurement of new third-party digital platforms and technology.
• Translate business and user requirements into technical specifications and user stories.
• Ensure compliance with security and accessibility standards.
• Ensure all content is produced to SEO best practice and work with our digital agencies to improve website content.
• Use data, analytics and usability testing to improve user experience and journeys.
• Manage Google Analytics and Google Tag Manager, producing insights and identifying opportunities for development.
• Support colleagues with training, guidance and communities of practice.
• Build effective working relationships with external partners, suppliers and agencies.

About You:

• Experience in digital fundraising and income generation.
• Knowledge of digital innovation in campaigning and raising awareness.
• Technical skills in Drupal CMS and Microsoft Dynamics 365.
• Experienced across the full product lifecycle with knowledge of team roles and documentation.
• Strong understanding of user-centred design, user journeys and testing.
• Awareness of best practice and emerging trends in digital technology and content.
• Broad knowledge of accessibility principles and tools to support inclusive design.
• Confident using audience insight, data and analytics to inform decisions.
• Able to manage competing priorities, working to deadlines and balancing multiple projects.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week with flexibility to attend more in line with organisation needs.

Closing Date: 10 November 2025

Ref 7195

Save the Children UK has an exciting opportunity for a collaborative and influential retail leader with proven people-management and commercial experience to join us as our Store Manager in Belfast, where you will lead and inspire an established volunteer team to deliver exceptional retail standards, drive income, and create an inclusive community hub that reflects our brand and values.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role

As Store Manager, you will lead the day-to-day operations of our busy Belfast store, overseeing a dynamic retail space and you'll grow an established team of around 25 dedicated volunteers. This is a fantastic opportunity to bring your energy, creativity, and leadership to one of our busiest shops, situated in a vibrant, high-footfall area south of the city — close to cafés, transport links, and other charity retailers.

You'll build strong relationships with volunteers, empowering them to take ownership and pride in their roles while ensuring the shop thrives both commercially and as a positive reflection of Save the Children in the community. With a keen eye for merchandising and a passion for people, you'll balance operational excellence with local engagement to drive performance and impact.

In this role, you will: 

• Build, inspire and develop an engaged, motivated volunteer team — championing diversity, inclusion and community spirit.

• Oversee all aspects of shop operations, ensuring retail excellence, compliance and a best-in-class customer experience.

• Engage proactively with the local community to grow the shop's profile and strengthen Save the Children's presence in Belfast.

• Drive income and profit by analysing performance, maximising sales opportunities and implementing creative merchandising ideas.

• Create an inclusive, positive culture where everyone feels valued and empowered to contribute.

• Act as an ambassador for Save the Children UK, representing our brand values with professionalism and passion.

About you

To be successful, it is important that you have:

• Previous experience in management or team leadership — ideally in a busy or volunteer-led environment.

• Excellent people and communication skills, with the ability to build trust and foster collaboration across diverse teams.

• Strong commercial awareness and confidence working to financial and operational targets.

• A positive, energetic, and adaptable approach, with a focus on problem-solving and community engagement.

• Good IT literacy and comfort using digital systems to manage operations, volunteers, and reporting.

• A genuine passion for Save the Children's mission and a commitment to our values of inclusivity, collaboration, and integrity.

• Commitment to Save the Children's vision, mission and values.

Previous retail management experience is desirable, but not essential. If you have the drive, empathy, and leadership qualities, we'll support you to succeed.

To learn more about the position, please review the How Our Shops Operate and Job Description on our website.

Ways of Working: This role will be based on-site in the Botanic Avenue, Belfast shop. We're looking for someone able to work 5 days (35 hours) per week to include weekend working.

Our benefits package is extensive and generous, including:

• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.

• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.

• Pension & Life Assurance – Secure your future with excellent contributions.

• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.

• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.

• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.

• Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Exciting opportunity for a charity sector Community Helpline Manager in Torbay

The Torbay Health and Wellbeing Voluntary Sector Network in Torbay is recruiting a full-time Manager to oversee the Torbay Community Helpline.

This post will be based in the local voluntary sector infrastructure organisation - Torbay Communities, hosts of the Community Helpline.  

We are seeking an exceptional individual to lead this nationally recognised and acclaimed innovation. Torbay’s Community Helpline was established during the Covid pandemic and has since been developed by the local community into a central access point to the voluntary and community sector as a whole. Since 2021, it has also been the front door for new Adult Social Care referrals in the area through a unique partnership with the local statutory sector. Providing the best possible support to local residents the Helpline’s strapline ‘One Call – That’s All’ sums up the holistic approach. Individuals and families can access a wide range of support from food parcels to mental health support, help with isolation to debt advice etc. The Helpline links into over 100 voluntary sector organisations locally and into grassroots networks of residents offering support to each other. The Helpline has a strengths-based approach to its operations, with callers often helping others after they have received some support.

We are looking for someone who can lead this initiative into the next phase. Someone with the relevant experience who can identify the Helpline’s potential and - working with staff, volunteers, voluntary sector and statutory sector partners - deliver excellent support to our residents and develop the Helpline to meet future needs.

If you have boundless energy, a commitment to help marginalised people, a curiosity for doing things differently and a thirst to make a difference. Please apply.

Salary: £41,041 per annum.

For more information, please download an application pack from our website at Torbay Communities | Job Opportunities  - click 'redirect' and you can download the application pack

To find out more about the role, please call Tracey Cabache or email Tracey Cabache - details in application pack

Please email completed applications to John Arcus - details in application pack

By 5pm on Thursday 13th November 2025

Interviews will be held across the 18th and 19th November (please keep both days free).

Please note that, unfortunately, we cannot notify applicants who are not shortlisted for interview. 

SHOP MANAGER - NEW STORE SOLIHULL

Hours: 37.5 hours per week

Salary:  £26,522 - £30,935 per annum

RELIEF ASSISTANT SHOP MANAGERs (RASM)

FULL-TIME – 37.5 HOURS PER WEEK

Salary:£23,875 per annum

RELIEF ASSISTANT SHOP MANAGERS (RASMs) x 3

PART-TIME: 22 HOURS PER WEEK

Salary:£14,006 per annum (£23,875 full-time equivalent)                                                                                 

Closing Date:  16 November 2025                                                                                         

DBS Requirement: Basic check

Be the Heart of Our New Shop – Join Birmingham Hospice as a Shop Manager!

Are you a passionate and driven retail professional ready to take the next step in your career?

Do you thrive in a fast-paced, purpose-led environment where your leadership can make a real difference?

At Birmingham Hospice, our charity shops are more than just retail spaces—they’re vital hubs that help fund compassionate care for our community. We’re excited to open our brand-new large multi-format shop in Solihull specialising in furniture as well as clothing, toys, home accessories etc and we are looking for a Shop Manager and 4 Relief Assistant Shop Managers (RASMs) to lead the way.

SHOP MANAGER

What You’ll Be Doing:

· Inspire and lead a dedicated team of staff and volunteers.

· Drive shop performance through smart rota planning and team development.

· Create an inviting and well-organised shopping experience with high-quality stock presentation.

· Champion donations and ensure all items are sorted, sized, and priced for sale.

· Maintain a clean, safe, and welcoming environment for customers and team members.

What We’re Looking For:

· Proven retail experience—charity sector experience is a bonus!

· A passion for exceptional customer service and community engagement.

· Strong communication and organisational skills.

· Confidence working with sales targets and performance metrics.

RELIEF ASSISTANT SHOP MANAGERS

As a Relief Assistant Shop Manager, you’ll play a vital role in launching our exciting new store in Solihull — bringing leadership, and heart to the team. You’ll also be a flexible, go-to support across our Solihull shops, stepping in during busy times, staff absences, or holidays to help keep everything running smoothly.

What You’ll Be Doing:

· Supporting and stepping in for Shop Managers to keep daily operations running smoothly

· Leading and motivating volunteers to create a welcoming, high-performing shop environment

· Maximising sales and donations to meet income targets

· Helping with sorting, pricing, and displaying donated goods to showcase their value

· Delivering outstanding customer service to every donor and shopper

We’ll provide all the training you need — what matters most is your enthusiasm, reliability, and drive to make a difference.

What You’ll Gain:

· Generous benefits package including enhanced annual leave and retail discount schemes

· The chance to develop new skills and grow your confidence

· The satisfaction of knowing your work directly supports local families

· A supportive, friendly team that values your contribution

Join Birmingham Hospice and help us turn second-hand treasures into first-class care.

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim. We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters.

We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.

We are recruiting for a Shop Supervisor to join our diverse and engaged team in our shop.

It’s a great opportunity to deliver positive social impact in the local community and contribute to funding the vital work of SCT.

As Shop Supervisor, you will be responsible for maintaining high standards on our shop floor, supporting volunteers to provide excellent customer service. As well as involvement in stock selection, pricing and merchandising. A key part of the role will be to engage the shop within the local community with the onboarding of new volunteers.

To be successful in this role you will have retail experience or experience of working within a busy environment. Experience of providing a high standard of customer service and will have the ability to deal effectively with conflicting priorities.

You will have strong administrative skills including using all Microsoft packages, be solution focused, resilient, have a high level of attention to detail and excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload.

The post holder will have excellent interpersonal skills and the ability to deal with challenging situations and individuals with a range of needs.
You will have knowledge of social media platforms such as Instagram and have a keen eye for fashion trends.

Assisting the Managers and Assistant Managers to achieve the following and using your initiative as necessary.

Are you passionate about quality care and driving continuous improvement? We're looking for a Quality and Performance Manager to lead on audits, data analysis, policy implementation and quality initiatives at Mais House, our care home in Bexhill-on-Sea. You’ll work closely with local teams and the central Quality & Care Standards team to maintain high standards, share best practice, and support improvements across other RBL care homes.

This role offers 37.5 hours per week, with shifts between 9am – 5pm Monday to Friday with salary between £45,793 to £49,506 per annum

Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.

An enhanced DBS check will be required for this role.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

What you will be doing:

- Plan and deliver a programme of audits, ensuring action plans are implemented and monitored.
- Communicate findings with Registered Managers, department leads, and senior care staff to drive service improvements.
- Identify trends, lessons learned and support the development of robust quality strategies.
- Work closely with clinical colleagues to implement best practice guidance and evaluate its impact.
- Lead and support quality improvement projects within the care home.
- Liaise with external quality teams and regulators to implement local initiatives.
- Support audits at other RBL care homes, collaborating with other Quality and Performance Managers to align standards and share learning.
- Facilitate clinical governance and audit group meetings.

What we are looking for:

- Level 4 Diploma in Health & Social Care (or equivalent)
- Experience in audits, quality assurance, and service improvement
- Strong communication and stakeholder engagement skills
- Ongoing CPD in care quality or person-centred practice
- Full UK driving licence

You may also have Level 5 Diploma or equivalent, RGN (Adults) qualification and/or training in audit or quality improvement.

Employee benefits include:

- 25 day’s paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
- Professional subscription paid by RBL (where it is essential to the role)
- DBS (criminal records) screening paid by RBL (where it is essential to the role).
- Employee Assistance Programme: Provides confidential counselling, financial and legal advice

About Mais House

Mais House is one of six care homes operated by the Royal British Legion. Nestled near the coast in Bexhill-on-Sea, it’s a beautiful period property with 51 en-suite rooms, a lounge bar, cinema, memorial garden, conservatory, and landscaped grounds. Residents enjoy tailored nursing, residential and dementia care in a vibrant, supportive environment.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.