Human Resources Administrator Jobs

Overview of the Directorate

• The Education Department develops, resources, delivers and manages the ESU’s portfolio of education programmes. This portfolio encompasses teaching programmes, domestic and international competition(s), short- and long-term interventions in schools and external educational organisations, continual professional development opportunities for teachers, school membership, awards & scholarships, all of which are focused on giving young people the speaking & listening skills and the cross-cultural understanding they need to thrive.
   

Purpose of this role

• The main purpose of the role is to carry out and assist in the administration and day to day running of the ESU’s educational programmes, communicating with internal and external stakeholders, and managing delivery staff to ensure collective goals and objectives are reached

 Responsibilities and Expectations

 · Support with the smooth running and delivery of ESU Education’s domestic & international programmes as needed

· Be the first respondent to incoming calls and emails from educators, ESU partners and the general public, providing timely and professional responses to all enquiries

· Manage ESU spreadsheets and data across various Excel and our CRM system to ensure clean and accurate data collection and collation

· As needed, support with the development and improvement of education resources

· Liaise with the ESU’s Accounts Department regarding invoicing, delivery staff pay and expenses.

· Maintain accurate records of all bookings, delivery staff status, schools, public feedback and other relevant information.

· To support with delivery of workshops in schools, undertaking training to ensure delivery and teaching matches ESU standards

· Where appropriate source venues, confirm catering arrangements and other operational requirements regarding Education events.

· Assist the department in ad-hoc admin work as needed such as printing

· Participate in call-rounds as part of the department’s sales and onboarding efforts

· Co-ordinate the collection of process evaluation & impact data.

To work or travel over occasional evenings and weekends as directed by line manager, with time off in lieu.

· On occasion, support young people during workshops, residential programmes and competition events to ensure these key beneficiaries are supported throughout their engagement with the ESU.

Skills and Experience

Essential:

· An understanding of the nature and importance of the ESU’s charitable work within educational contexts and a strong commitment to increasing the impact of the organisation’s work.

· Experience in an administrative role.

· Experience delivering high quality customer service.

· Excellent verbal and written communication skills.

· Good interpersonal skills.

· Good time management and organisational skills.

· A can-do attitude with the ability to work well under pressure.

· A team-player who is also able to work independently whilst maintaining a high standard of work.

· Excellent data management skills and capability in Microsoft Office including Excel and PowerPoint.

Desirable:

· Experience of using Salesforce

· Teaching or workshop facilitation experience.

· Experience working with children and young people in any capacity.

· Experience delivering educational programmes or events internationally.

Generous Company Pension

28 days annual leave plus 8 days Bank Holiday (pro-rata)

Hybrid/Flexible Working options to support work life balance

Employee Assistance Programme

Access to Virtual GP Services 24/7

Group Life Assurance

Learning and development opportunities

Regular Staff Social Events

20% Discount at the neighbouring Chesterfield Hotel

Successful candidates will be invited to interview the week commencing 30th September.

Fixed term (12 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a People Operations Advisor to join our People Team on a fixed term basis. This is a great opportunity to work with a wide range of colleagues across the Charity and get to see firsthand the work carried out, to create a world where no man dies from prostate cancer.

You’ll work with managers and Heads of departments to help successfully manage, develop and retain the best people to deliver our ambitious strategic objectives. You’ll provide operational HR advice and guidance, working collaboratively to support our colleagues and management teams through a range employee life cycle activities as well as employee relations cases such probation, absence, conduct, capability, performance including flexible working.

Working with the People Partner and Operations Manager, you’ll evaluate each situation that arises using a tiered approach to case management, escalating higher tiered or complex cases to them and/or the wider People Partner team.

As a People Operations Advisor your role will support embedding good people practices across all of our directorates. Proactively contributing to the development and delivery of our planned HR programmes, including the creating and improvement of policies, procedures and guidance to ensure alignment with employment legislation and our organisational culture, values and ways of working.

You’ll contribute to the inputting and accuracy of People Data into the HRIS system, preparing and collating HR metrics and trend information for the People Partners for business reporting.

What we want from you

We’re looking for a people focused, self-motivated, HR professional, who is experienced in building effective relationships with their team, managers, and employees; comfortable in providing guidance and support employee relations issues. You’ll be CIPD qualified (level 5 of studying towards this) or with experience working at this level. You’ll have strong people skills and integrity, be able to communicate well with others and quickly build credibility. You’ll have excellent attention to detail and experience of administering and maintaining accurate records and dealing with contracts and contract changes. You may be required to support in facilitating HR training sessions and workshops. 

You’ll be able to demonstrate a commitment to diversity, equity and inclusion initiatives, an in-depth knowledge of best practice and employment law alongside a good understanding of GDPR and how they relate to communicating, storing and processing employee data.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.

We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.

Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is 22 September 2024   Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of 30th September 2024.

Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today.

About the role

Every piece of data we collect holds a story, a piece of someone’s journey towards better mental health.

This is a pivotal role within the CRM and Insights team, supporting the project team in successfully migrating service user data from the existing Dynamics system to In-Form CRM. You will join us at an exciting time, as we streamline operational systems and data processes, enabling the service teams to serve our communities more efficiently and effectively.

You will be well versed in SQL and database analysis techniques, helping the project team to understand the relationships between the Dynamics entities and how the data can be best transposed into the Salesforce-based CRM, In-Form CRM.

By understanding the Solent Mind's data retention rules, you will assist in inspecting and cleansing the data to ensure that only relevant, accurate, and complete data is migrated to In-Form CRM.

As new data systems are integrated, this role will collaborate with owners of the Finance, HR and Donor Management systems to support the design of viable solutions to extract, transpose, and load data between the different systems. This role is initially offered on a 12-month fixed-term contract.

About you

You will be highly proficient in manipulating data using Excel and SQL, with proven experience in analysing databases to extract, transform, and load data. You’ll have a strong knowledge of data auditing techniques and processes, along with a good understanding of data management principles and compliance. You’ll be able to communicate technical concepts simply to non-technical colleagues and be comfortable working both autonomously and in a team environment.

About us

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.

We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.

Benefits

Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Flexible working to promote a healthy work/life balance
• 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
• Pension plan
• Employee Assistance Programme
• Season ticket and cycle-to-work scheme

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: Friday 20 September 2024.

Interview date: w/c Monday 30 September 2024.

Posts may be subject to a relevant DBS check.

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

Fixed term (12 months), full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

We’re looking for a People Operations Coordinator to join our People Team on a fixed term basis to play a vital role in providing exceptional HR support to our colleagues.

Working collaboratively with the wider People and Culture team to provide a customer focussed delivery, you’ll take ownership for all transactional processes relating to the entire employee journey, including onboarding, variations to existing terms and leavers.

Acting as a first line point of contact and provide advice on terms and conditions, employee benefits, HRIS systems, policies, and pay, staying up to date on legislative changes. You'll also be responsible for monitoring and renewing mandatory documents like visas, DBS, and NMC renewals (where required). You’ll support the process of absence management, probation, exit interviews and employee relations cases. Assisting with the monthly payroll process, you’ll update HRIS with changes impacting on payroll, as required.

Additionally, you'll manage the HR inbox, responding to queries or directing them to appropriate colleagues. You'll maintain accurate employee data, ensuring compliance with GDPR and other relevant data protection regulations.

You’ll be joining a small but busy People Operations Team in a hands-on role which focusses on providing a first-class administration and HR information service to all stakeholders. You’ll get to work with a wide range of colleagues across the Chairity and get to see firsthand the work carried out to create a world where no man dies from prostate cancer.

What we want from you

We’re looking for a people orientated, self-motivated and hands on professional, who is experienced in providing excellent operational services within a busy HR/People team. You’ll be CIPD Level 3 qualified or committed to qualifying with experience in providing excellent operations services in a busy HR/People Team.

You’ll have strong interpersonal skills and integrity, be able to communicate well with others and quickly build credibility. It’s a given that you’ll understand the importance of confidentiality and discretion when working in a trusted role with access to highly sensitive information and effectively managing a busy and varied workload won’t be anything new to you. You’ll be able to work flexibly and responsively in a fast paced and demanding environment exercising good judgment and using own initiative. You'll be a great team player and will do what’s needed to help my colleagues. As a small team we’re very supportive of each other.

With flexible digital skills, you’ll be comfortable using multiple platforms including Microsoft applications, and HRIS’ (we use CIPHR). You’ll also have a good understanding of the principles and requirements of GDPR and how they relate to communicating, storing, and processing employee data.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK, we believe that equity, diversity and inclusion are essential to building a strong and innovative workplace, that represents, and can advocate for the communities we support. We stand against discrimination and prejudice, and we champion tolerance, fairness and equality in everything we do. This makes us stronger and helps us reach more people. We’re all here for the same reason: to give every man the power to navigate prostate cancer.

We're committed to righting health inequalities across the UK, starting with those faced by Black men who are at double risk. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer.

Therefore, we’re particularly interested in applications from those from marginalised and vulnerable communities. This will help us create an environment of inclusion where everyone can bring their authentic selves to work, where personal qualities are as important as professional experience, and our people feel seen and heard.

Ways of working

Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.

Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply.

Got a question? Please let us know if you have any accessibility requirements or questions – we’re here to help.

The closing date is Sunday 22nd September 2024.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for the week of Monday 30th September 2024.

Customer Service and Administration Officer

Hours: 28 to 35 hours per week

Starting salary: £25,767 (pro rata)

Location: Contractual base is our office in Chorley.

Contract: fixed term for a minimum of 12 months (potentially longer dependent on funding)

Do you want to join an organisation who are passionate about improving mental health and wellbeing for Lancashire communities? 

We’re looking for a bold and caring person to join Lancashire Mind in a new role: Customer Service and Administration Officer. You will support our range of services with administration support and provide vital customer service support to those contacting Lancashire Mind.

To succeed in the role, you will need excellent administration skills and be highly proficient in Microsoft Office and using databases. You will be warm and friendly with excellent customer service skills, often with people who may be in distress due to their mental health.

You will be flexible and adaptable with excellent time management and organisational skills. This is an exciting time as Lancashire Mind is growing and we want someone who believes in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible. 

Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.

We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer with basic annual leave of 25 days, plus 3 days closure between xmas and new year, long service leave, the option to buy or sell annual leave and a half-day wellbeing day for all staff.

Above all, we are a friendly and supportive place to work; ‘Great staff team, positive and supportive culture’ (Lancashire Mind wellbeing survey, March 2024)

Please note: This post is subject to an enhanced DBS check.

Deadline for applications: 9am on 23 September

Interviews will be held on 1 October

Registered Charity Number 1081427

Registered Company Number 3888655

Lancashire Mind

Role Purpose

The Royal Foundation is looking for an exceptional People Manager to support the Director of People & Culture. They will be responsible for ensuring that the Foundation attracts, supports, and retains a high-achieving, diverse and ambitious team, committed to addressing society’s greatest challenges. This is a broad role that will engage with all elements of the employee lifecycle at the Foundation and would be suited to an experienced and dynamic HR professional.

You will have a people operations/HR generalist background and be known for your exceptional communication and interpersonal skills as well as being highly organised, diligent, flexible and detail oriented. You will play a crucial role in creating an engaging, high-performing, diverse and healthy work environment for our employees and championing our culture.

Key responsibilities, but not limited to:

 - Recruitment & Onboarding: Lead recruitment across the organisation, ensuring we attract and hire top talent from diverse backgrounds. Develop an engaging onboarding experience that sets new hires up for success.

- Reward & Benefits: Oversee our employee reward and benefits programmes, ensuring competitive salary structures and compliance.

- Process Improvement & HR Tech: Drive HR process improvements and implement tech solutions that streamline workflows and enhance the employee experience.

- Employee Relations & Compliance: Provide advice on employee relations matters, manage complex cases, and ensure HR policies align with best practices and legal requirements.

- Talent Development: Support performance management, career development, and learning initiatives to help staff unlock their potential and grow within the organisation.

- Culture & Wellbeing: Champion employee engagement and wellbeing, embedding initiatives that foster an inclusive and supportive work environment.

Knowledge, experience, and personal qualities:

- CIPD-qualified (or equivalent), with strong HR generalist experience and a proven ability to deliver people projects and organisational change.

- Exceptional relationship-building skills, able to coach, support and influence managers, employees and key stakeholders.

- Strong communicator with excellent organisational and problem-solving skills, and a passion for driving improvements across the employee journey.

- Strong attention to detail, is self-sufficient, flexible and enjoys working in fast-paced, varied role.

Our Company & Culture:

 The Royal Foundation is committed to equity, diversity, and inclusion and to ensuring a positive, safe, and respectful environment which promotes the wellbeing and dignity of our employees, partners, suppliers, and those whose interests we represent. We are committed to promoting a positive and inclusive working environment that has a diversity of people and views, and one that supports our culture of collaboration and curiosity. These principles underpin our professional behaviour and are embedded in our policies, procedures, day-to-day practices, and external relationships.  We therefore welcome and encourage job applications from people of all backgrounds.

Application/Recruitment Process

Join us and play a key role in shaping the future of our organisation! Apply now and help us create a diverse, engaged, and high-performing workforce.

Application Deadline: 03/10/2024

Application Requirements: Please support your application with a covering letter/statement outlining your key motivations for applying, skills, and experience.

Note: This role requires the applicant to have unrestricted UK Right to Work

We are seeking an experienced and motivated Business Services Manager to join our team. The role is responsible for overseeing the charity’s business service functions, including Human Resources, senior administration, ensuring and overseeing GDPR compliance within the charity, IT coordination and Safeguarding. The successful candidate will also be responsible for developing, reviewing and updating the organisation’s policies and procedures.

Key Tasks and Responsibilities

HR

• Oversee all HR functions, including recruitment, onboarding, performance management, employee relations, and staff development.
• Ensure compliance with employment laws and regulations and maintain up to date HR records.
• Provide guidance and support to managers and staff on HR-related matters.
• Maintain accurate records of each employee and ensure proper allocation of benefits due.
• Oversee all training requirements for the charity.

​Administration

• Manage the day-to-day operations of the business services team, ensuring efficient administrative support to the organisation.
• Coordinate and manage office facilities, supplies and equipment.
• Support the executive team with scheduling, correspondence, and other administrative tasks.
• Ensure all insurance required by the charity is in place and regularly oversee any changes.
• Oversee the Donor Care team to ensure processes and protocols are in place to ensure a high quality donor care experience.
• Keep up to date with legislative and regulatory requirements and good practise across Business Services.

​GDPR & IT Coordination

• Act as the DPO for the organisation, ensuring compliance with GDPR and other relevant data protection regulations.
• Develop and maintain data protection policies and procedures, and oversee staff training on data privacy.
• Conduct regular audits to ensure data protection compliance across the organisation.
• Liaise with external IT provider to ensure the organisations IT infrastructure is secure, up to date and aligned with operational needs.
• Manage IT assets, software licenses, and support the implementation of new technologies.
• Provide IT support and training to staff as needed.

​Safeguarding Lead

• Act as the designated Safeguarding Lead for the organisation, ensuring the safety and wellbeing of all beneficiaries we work with.
• Develop, review and update safeguarding policies and procedures ensuring they are in line with best practise and legal requirements.
• Deliver safeguarding training to staff, and all associated personnel, and manage safeguarding concerns and incidents.

Policy Development and Compliance:

• Lead the development, review and updating of organisational policies and procedures, ensuring they reflect current laws, regulations and best practises.
• Ensure policies and procedures are effectively communicated and implemented across the organisation

Person Specification

Key Requirements 

• Proven experience in a similar role
• Strong knowledge of HR practices, employment law and GDPR regulations.
• Experience in Safeguarding and developing organisational policies and procedures.
• Excellent organisational, communication and interpersonal skills.
• Ability to manage multiple priorities and work under pressure.
• Strong IT skills and knowledge in Microsoft Sharepoint.

​Desirable Qualifications

• CIPD qualification or equivalent in HR management.
• Experience in a safeguarding role.

​ 

CASPA is a passionate local charity that encourages autistic pride, self-advocacy, life skills and safe, inclusive community connections. We aim to build a society in which autistic people feel understood and empowered to be their full self and live their best life. 

We are recruiting for an experienced Operations Officer to support the HR and Operations team to ensure the effectiveness and efficiency of our core operations functions with a strategic focus on accessibility and user experience in a neurodiverse organisation. 

The Operations Officer plays a key role in the delivery of infrastructure projects and provide essential support to the effective day-to-day running of the charity and works closely with all core teams, ensuring processes operating effectively to allow CASPA to grow and adapt to the needs of our members and staff. 

The ideal candidate is a resilient, solution-focused person, able to work efficiently on their own initiative and collaboratively within a team.  

We are looking out for a team member with a proactive and person-centred approach when communicating with internal and external stakeholders, who takes pride in the quality of their work and is keen to learn and develop in their role.

They will ideally also understand CASPA’s key work areas. 

We are particularly keen to attract those with lived experience of neurodivergence and believes in the importance of nurturing a diverse team who reflect our values. 

Ability to travel in and around the Bromley area is essential to the role. 

We are a person-centred organisation that recognises the commitment and passion our staff team bring to work and their dedication to delivering impactful services and support to our members. We show our appreciation by looking after our team's wellbeing and supporting them to achieve a healthy work-life balance. We offer staff benefits such as enhanced annual leave, an Employee Assistance Programme, wellbeing resources, contractual sick pay, learning and development opportunities, and more.

The Group Finance Director holds a key role in the executive team in the Foundation Office of the Charity.  They are accountable for all matters relating to the UWGCF Charity finance, including the oversight of school income, endowment investments, loans, subsidiary companies, VAT, and the leadership of the Foundation finance team.  To succeed in the job, the post holder needs to build effective working relationships with independent school bursars and finance teams and link effectively with the Business managers in the state funded academies.

The UWGCF is a complex organisation, and the post holder will need to demonstrate a high level of communication and interpersonal skills, the ability to build effective and supportive working relationships with other and be prepared to engage fully in the work of the Foundation. This may mean working outside of normal working hours but most importantly means communicating and work with colleagues as part of the team.

Initially they will report to the Chair of Trustees, although following a Governance Review and further work on Foundation Strategy, the Trustees may appoint a Foundation CEO.  In the meantime the Foundation Office is led by a joint executive comprising three executives: Director of Governance and Operations, Director of HR, and Director of Finance.

For further information about this job please read the job pack attached.

Are you passionate about enriching the university experience for students? Do you excel in guiding student leaders and managing complex administrative processes? If so, the University of Manchester Students’ Union has an exciting opportunity for you to become our next Student Groups (Administration) Manager.

As one of the largest and most dynamic students’ unions in the UK, representing over 47,000 diverse students, we are dedicated to making student life the best it can be. We empower students to pursue their passions, connect with others, and make a meaningful impact within their communities. As the Student Groups (Administration) Manager, you will be pivotal in ensuring that our student groups have the resources, support, and guidance they need to flourish.

In this key role, you will be at the forefront of our student activities, empowering student leaders by providing them with the tools and support necessary for effective group management. Your responsibilities will include continuously improving and overseeing all administrative processes related to student groups, ensuring they are efficient, user-friendly, and scalable to meet increasing demands.

You will collaborate closely with various departments to coordinate essential resources such as room bookings, funding, and group management tools. Maintaining strong communication with students, you’ll promptly respond to their needs and ensure they have a positive experience with the Union. Additionally, you will play a critical role in ensuring compliance with best practices, union policies, and safeguarding the welfare of our student community, particularly in relation to risk management and legislation.

The ideal candidate will have a solid background in managing administrative processes, with a proven track record of streamlining operations to enhance efficiency. Strong organisational skills are essential, as is the ability to manage multiple tasks, prioritise workloads, and meet deadlines without compromising accuracy. Effective communication is key to this role, as you will engage with a wide range of stakeholders, including students, staff, and external partners. We are seeking someone who is proactive in identifying and solving problems, always looking for ways to enhance service delivery and improve the student experience.

Furthermore, a deep commitment to our values—especially inclusivity and placing students at the centre of everything we do—is crucial. Your ability to ensure that all voices are heard and factored into decision-making processes will be fundamental to your success as Student Groups (Administration) Manager. If you’re ready to make a difference in the lives of students, we encourage you to apply.

Please read the full role profile before applying, as well as our guide to recruitment.

The Forward Trust empowers people to break the cycles of addiction or crime to move forward with their lives. I am delighted to be partnered with this amazing charity in their search for an experienced Talent Acquisition Lead.

If you are experienced in Talent Acquisition within the Charity Sector then this could be the perfect opportunity for you!

This is a newly created hybrid role reporting to the HR Business Partner. The role will include, but not limited to the following

• Support the development and execution of The Forward Trust’s Talent Acquisition Strategy.

• Address resource and retention needs across the entire organization, providing practical and innovative solutions.

• Empower hiring managers to successfully fill positions, with a focus on addressing challenging areas of the business.

• Collaborate with the HR team and broader organisation to promote The Forward Trust as an employer of choice, both internally and externally.

• Work closely with teams to ensure excellent service delivery during challenging periods.

• Oversee the professional development of one team member (Talent Acquisition Administrator), fostering internal growth and talent development.

• The ideal candidate will have extensive experience in recruitment and talent acquisition, with expertise in managing campaigns that attract diverse candidates.

• You must be resilient, patient, and a dedicated team player with a confident and positive outlook.

• You will be able to and prepared to travel to Kent, Wales and York.

Closing date is Wednesday 16th October, so get in touch before then to find out more!

This position is available immediately.  We will review applications as we receive them.

Unfortunately, due to the number of applications we receive, we will not be able to contact unsuccessful applicants.

The Learning and Development Coordinator will be the organisation’s lead on learning and development, keeping up to date with developments in Citizens Advice and the wider advice sector, ensuring that programmes of learning and development are in place across the organisation and that there is consistency in the delivery of training across the various teams.

A fantastic opportunity to shape and deliver the organisation’s learning offering for all staff members.

A busy and dynamic role which includes interaction with internal managers, staff members and external collaborators

Flexibility is a key characteristic of all our posts and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

You will have:

• CIPD qualification or working towards
• PTLLS accredited qualification
• Experience of working within a Learning and Development team both coordinating and delivering training
• Proficient in the use of MS Office applications with the ability to undertake administrative tasks and create resources electronically

Benefits:

• Bereavement leave
• Casual dress
• Company pension
• Cycle to work scheme
• Health & wellbeing programme

CV Apply Accepted

We reserve the right to close the applications earlier if suitable candidates are found, so encourage early applications.

Position: Customer Services and Central Administration Officers
Type: Full time 35 hours per week
Contract: Permanent
Location(s): Office based in either London, Cardiff, Edinburgh or Belfast - with the flexibility to work remotely 1 day per week.
Salary: Starting from £25,791 per annum plus excellent benefits
Salary Band and Job Family: Band 1*, Charity
*you’ll start at our entry point salary of £25,791 per annum, increasing to £27,403 after 6 months service and satisfactory performance and to £29,015 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

The MS Society is a dynamic and customer-focused organization dedicated to delivering an exceptional service to our customers. We are looking for three motivated and friendly Customer Services and Central Administration Officers to join our team and provide outstanding customer support.

As a Customer Services and Central Administration Officer, you’ll be the first point of contact for our customers, providing them with a professional and efficient service. You’ll handle inquiries, resolve issues, and ensure that every customer has a positive experience with contacting the MS Society. You’ll also be responsible for processing a wide range of different income types and supporting with the reconciliation process.

Please note: We currently have 3 vacancies; 1 based in our London office, the other 2 based from our offices either in London, Cardiff, Edinburgh or Belfast. Please specify your preferred location in your covering letter.

Closing date for applications: 9:00 on Monday 30 September 2024
Anticipated interview date: Week commencing Monday 7 October 2024

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Sightsavers implements projects in over 30 countries in Africa and South Asia working to eliminate avoidable blindness and promote the rights of people with disabilities.

Title: Senior Administrative Manager

Location: Haywards Heath, with a preference for 1-2 days per week in the office       

Contract: Three-year fixed term contract

Salary: £31,644 to £39,000 per annum

About the role

The primary purpose of the Senior Administrative Manager will be to support the NTD (Neglected Tropical Disease) Department in functioning effectively and efficiently. This role involves coordinating administrative and support systems, procedures, and sub-teams essential for the management of the NTD portfolio.

Background

Sightsavers’ NTD directorate oversees projects funded by various donors to control and eliminate five PC-NTDs: onchocerciasis, lymphatic filariasis, trachoma, schistosomiasis, and soil-transmitted helminths in 28 countries. These projects are executed by country office teams, ministries of health, and partners, with operational and technical support from the NTD Department.

Principal Accountabilities 

• Oversee the creation and renewal of requested consultancy agreements with Human Resources, ensuring appropriate procedures are followed and records are kept updated.
• Manage the contractual organisation of the team of internationally located technical consultants and work with the relevant Global Disease Advisor to coordinate all aspects of support missions undertaken by the them 
• Ensure professional meeting support for all external NTD meetings with donors and international partners as requested by the NTD SMT.  This includes logistics, room bookings, agendas, slides, recording, virtual participation where required and minute documentation and distribution. 

• Assemble information as required for presentations, communications and reports, and manage internal document storage systems (Microsoft SharePoint and Teams). 

• Support the Grant Directors and IFT to compile key donor milestone reports and ensure a fully functional and accessible external ShareFile system for key donor groups where required

• Support communications both within the NTD Department team and with external stakeholders through dissemination of newsletters and maintaining contact lists. 

• Using all members of the admin team, coordinate the support for all regular internal PDU calls (recurring invites, agenda sharing and minute taking).

• Provide travel support to the SMT and Grant Directors where requested. 

• Manage/supervise NTD Dept Coordinator

• Undertake additional ad-hoc administrative duties as required.

This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

About you

The Senior Administrative Manager will have a sound experience in supporting a complex widespread team and will excel in, coordinating administrative and support systems and ensuring the effective implementation of health projects.

A small amount of international travel may be required.

Jobholder Requirements

Essential:

• Educated to A-level standard or equivalent experience
• Relevant experience in an administrative support role
• Proficiency in using programmes across the Microsoft suite
• Highly organised and proactive
• Strong administration skills
• Excellent attention to detail
• Ability to work in a fast-paced environment, managing multiple tasks and prioritising as necessary
• Strong written and oral communication skills
• Time management skills
• Ability to handle sensitive information and maintain confidentiality

Desirable:

• Experience of working with other cultures
• An understanding of and commitment to equality of opportunity for people with disabilities
• Logically minded and decisive
• Able to perform in a matrix management environment
• Strong team leader

Benefits 

Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London. 

Next Steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.