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Westway Trust is seeking a dedicated Head of Operations with a minimum of 5 years’ senior leadership or operational management experience in a multi-disciplinary organisation, ideally within a community, charitable, social enterprise or values-led setting.
In this newly created role, you will act as a key advisor, reporting directly into the CEO, and will have responsibility of key areas of the Trust’s operational functions, ensuring the smooth and effective running and delivery of services. You will directly manage the leads of HR, Learning, Communications & Marketing, and Community Engagement, supporting them to deliver high-quality work and develop professionally.
If you are a values-led operational leader who is committed to community transformation and organisational excellence, and thrives on steering strategic decisions, this role is for you!
Key responsibilities of the role include but not limited to:
Essential Experience, Skills and Attributes:
Desirable Experience, Skills and Attributes:
The application deadline is 5 pm on Sunday, 27 September, when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.
We exist to work together with the local community to enable North Kensington to thrive.



The client requests no contact from agencies or media sales.
Are you an empathetic leader with IAA Level 2 Asylum and Protection and Immigration accreditation, dedicated to empowering young refugees as they rebuild their lives in the UK? Join our passionate team in Streatham Hill to lead frontline delivery caseworkers, supervise complex casework, and champion holistic support for young unaccompanied asylum seeking youth and refugees from the Horn of Africa (aged 14-25).
About the Role
We are seeking an experienced and values-driven Casework Manager (£41,400) to lead our dedicated frontline team in Streatham Hill, with hybrid working available. In this pivotal role, you will balance technical casework supervision with compassionate people management—ensuring young asylum seekers and refugees receive high-quality advocacy, advice, and trauma-informed support.
As our Casework Manager, you will manage workload allocation across caseworkers, and maintain rigorous standards across all casework. You will also provide line management, support staff development, and track outcome data to compile clear reports for funders and management. You will take an active role in advocacy and campaigning work to drive policy change in line with DYP’s constitution.
Key Responsibilities
Technical Supervision & Casework: Lead and safely oversee complex legal and advocacy casework, ensuring service delivery aligns with active OISC Level 2 requirements.
Team Leadership & Development: Provide high-quality line management, regular casework supervision, and professional development support to a team of dedicated caseworkers.
Service Quality & Compliance: Monitor workload capacity, ensure data accuracy on CRM databases (e.g., Salesforce), and uphold strict data protection and confidentiality standards.
Safeguarding: Maintain robust child and young adult safeguarding protocols across all activities up to the age of 25.
Reporting: Compile impact and activity reports for internal management, trustees, and funders.
What We Are Looking For
Active IAA Level 2 Accreditation in Asylum and Protection and Immigration.
At least two years’ proven experience delivering casework, advice, and advocacy to vulnerable young refugees or asylum seekers.
Demonstrated ability to manage team workloads, track outcomes, and handle operational HR procedures with support from DYP management.
Deep knowledge of UK immigration policy, social care systems, and the specific challenges faced by unaccompanied asylum-seeking children and young adults.
Excellent communication skills, high empathy, and a strong commitment to maintaining healthy professional boundaries.
Why Join Us? In return, we offer a supportive, collaborative environment where your expertise directly shapes the lives of young people settling in the UK. We offer £41,400 per annum and dedicated support for your ongoing professional development.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced operational leader looking for the opportunity to help shape the future of a growing, ambitious and values-led charity?
Project 21 is looking for its first Chief Operating Officer to join us at an exciting point in our development, strengthening the organisation behind our services and helping us achieve even more for people with Down’s Syndrome and their families.
Project 21 is a growing charity providing opportunities, support and experiences for people with Down’s Syndrome across Suffolk, Essex and Cambridgeshire. Our work includes community-based learning, performing arts, residential trips, employment opportunities and family support, all underpinned by our belief that people with Down’s Syndrome should have every opportunity to belong, believe and achieve.
As Project 21 continues to grow, we are looking for an exceptional Chief Operating Officer (COO) to work alongside our CEO & Founder and provide strategic and operational leadership across the organisation.
This is a newly created role and a genuine opportunity to help shape the next chapter of Project 21.
The COO will lead our day-to-day organisational operations, providing oversight across people, services, finance, systems, governance, compliance and organisational development. You will lead and support our Senior Leadership Team, strengthen systems and processes, develop leadership capability and ensure our growing organisation remains safe, effective, sustainable and true to its values.
Crucially, the role will create greater capacity for our CEO to focus on Project 21’s long-term future, including strategic partnerships, fundraising and our ambitious Big Build vision.
We are looking for someone who combines strong operational and organisational leadership with excellent people skills. You will be comfortable moving between strategy and delivery, developing senior leaders, making decisions, improving systems and bringing clarity to a busy and evolving organisation.
You do not necessarily need to have been a COO before. We are interested in experienced senior leaders who can demonstrate the skills, judgement and leadership capability required to step into an organisation-wide role. Experience within charities, social care, SEND, education or another people-focused organisation would be particularly valuable.
This is an office-based leadership role at our Clubhouse in Suffolk, reflecting the importance we place on visible, accessible leadership and being connected to our members, families and colleagues. The role will also involve travel across Project 21 locations and to external meetings.
What we’re looking for
We’d particularly love to hear from someone who:
Above all, we are looking for someone who understands that strong operations are ultimately about people. Someone who can bring structure without unnecessary bureaucracy, accountability without losing warmth, and professional leadership while protecting the culture that makes Project 21 special.
Salary: £55,000–£60,000 per annum
Hours: 40 hours per week Mon-Fri, with occasional Saturday on-call hours
Location: Project 21 Clubhouse, Brightwell Barns, Suffolk
If you are excited by the opportunity to play a significant role in the future of an ambitious charity and help us build the organisational foundations for our next stage of growth, we would love to hear from you.
Application instructions
Please submit your CV alongside a supporting statement outlining why you are interested in joining Project 21 and how your experience and leadership approach align with the requirements of the Chief Operating Officer role.
We are particularly interested in hearing about your experience of leading people, strengthening operations, supporting organisational growth and managing change.
Your supporting statement should be no more than two pages.
Shortlisted candidates will be invited to a first stage interview at the Project 21 Clubhouse. Further information about the selection process will be provided to shortlisted applicants.
As the role involves regular travel, applicants must be able to drive.
Project 21 exists to empower people with Down’s Syndrome to live full, meaningful and connected lives.
The client requests no contact from agencies or media sales.
Prospectus is pleased to be collaborating with a UK charity founded by families who lost loved ones to gambling-related suicide to recruit for a Head of Operations to join them on permanent contract to start ASAP. The charity operates as a fully remote working organisation however there will be some UK travel
As Head of Operations you will help shape and deliver organisational strategy, embed values and lived experience-led approach, and ensure the organisation remains responsive to emerging opportunities and challenges. The role includes working closely with and supporting wider Heads of Service, coordination between cross team working, and accountability for organisational infrastructure delivery. The postholder will ensure robust compliance and operational systems are in place to support effective delivery across the charity alongside supporting sound HR practice. As a key member of the senior leadership team, you will also be accountable for cross-organisational projects to deliver systems improvements.
The successful candidate will bring significant experience of managing an operations function within a UK charity or not-for-profit organisation and will have experience of supporting an organisation through growth and change. You will bring excellent people management and relationship building skills, with the ability to influence and build consensus across teams and at senior level. You will have significant experience of embedding new processes and systems to support an efficient and effective organisation. In addition you will have a strong empathy for the mission and have a drive and determination to build core organisational strength.
For details on how to apply please click through to the job link on the Prospectus website. If you have any further questions or would like to know more about this opportunity please contact Steven Fraser from Prospectus.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Head of Finance and Operations
Salary: £45,000–£50,000 per annum, plus performance-related bonus of up to £5,000 per annum
Location: South London
Contract: Permanent, full-time
Hybrid working: Up to one day per week from home, with additional flexibility possible
We are working with an established arts and education charity to recruit a new Head of Finance and Operations.
This is a fantastic opportunity to join a small, ambitious organisation delivering a range of artistic, educational and community programmes. The charity receives income from a diverse mix of public funding, trusts and foundations, individual giving, sponsorship and commercial activity.
Sitting within the Leadership Team and working closely with the Director, this is a genuinely broad role encompassing finance, operations, governance, HR and organisational management.
A key part of the role will be leading the charity’s financial management and planning. You’ll manage the annual budget, produce quarterly management accounts and cash-flow forecasts, oversee VAT returns and work closely with external accountants and auditors on the year-end accounts and audit. You’ll also work with budget holders, senior colleagues, trustees and the Finance, Audit & Risk Committee to ensure strong financial management across the organisation.
We are particularly interested in candidates who have previous experience working within a small charity or similarly sized not-for-profit organisation. This isn’t a role where finance sits in isolation – you’ll need to be comfortable getting into the detail, working across different areas of the organisation and balancing strategic responsibilities with the practical realities of working in a smaller charity.
Strong charity finance experience will therefore be important. You’ll need to understand the complexities of restricted and unrestricted funding, be confident managing and reporting against different funding streams and have a good working knowledge of Charity SORP.
Experience of dealing with funders and their different reporting and monitoring requirements will also be particularly useful.
Alongside finance, you’ll oversee a varied operational remit including building and office management, HR processes, organisational policies and governance. You’ll also support the Board and committees, take responsibility for company secretarial duties and maintain relationships with key funders and stakeholders.
This role would suit someone who enjoys the variety that comes with working in a small charity – practical, organised and collaborative, with the confidence to operate at leadership and trustee level while still being happy to roll their sleeves up when required.
You don’t necessarily need to tick every box. We’re keen to hear from candidates with strong charity finance experience who can demonstrate the ability to manage a broad and varied remit.
The role sits on the Senior Leadership Team, reporting to the Charity Director. You will manage a General Manager and Freelance Bookkeeper.
Fully-qualified and part-qualified ACCA, CIMA or ACA candidates will be considered.
Please send your CV for further consideration.
Closing date: 10am, Monday 21 September 2026.
Are you organised, analytical and motivated by making systems and processes work better for people? MSF UK is looking for an Association Membership and Systems Officer to support a 12-month programme of improvements to the way we manage Association membership data, processes and systems. Working with colleagues across the Association Team, Governance, HR, IT and Data Protection, you will gather feedback, document needs, improve data quality, support reporting and help implement practical changes that strengthen association engagement.
Hours: 37.5 hours per week, Mon-Fri
Duration: Fixed Term Contract, 12 months
Location: London - hybrid, 2 days per week in office (including Wednesdays)
Salary: £36,437.07- £44,534.19 per annum| Salary is offered in line with our pay framework and typically starts at the entry point of the band. Salary increases are considered annually and are subject to our appraisal and performance review process.
Job Purpose
The primary role of the Association Membership and Systems Officer is to coordinate and implement a programme of work to improve the recruitment, onboarding, and member management processes of current and prospective MSF UK Association members. Working under the strategic direction of the Head of Governance and Association and the Association Team Lead, this role will help strengthen the processes, data and systems that support MSFers to join, participate and remain connected to the MSF UK Association.
The client requests no contact from agencies or media sales.
Liberty is looking for a mission-focussed, bold and strategic leader with strong political instincts to step into the exciting role of Director of External Affairs.
Liberty has launched an ambitious new strategy in a rapidly changing external environment, where existential threats to human rights and civil liberties give our work a renewed sense of urgency.
Leading our external relations directorate, you will work across policy and public affairs, communications and engagement, and legal, to deliver our strategy, shape national debate, influence decision-makers, and strengthen Liberty’s reputation as a trusted, principled and independent voice on human rights and civil liberties. You will build influential and impactful relationships with government, decision-makers, think tanks, NGOs and media partners, and explore new partnerships across other sectors to broaden our impact and reach.
You will have the experience and skills to lead and inspire teams, embed effective cross-team systems and practice, and deliver high-impact work in a fast-paced and challenging external context.
You will have exceptional delivery skills, as well as demonstrable experience delivering through and across external-facing functions in multi-disciplinary and complex mission-driven, values-based organisations, balancing both longer-term proactive work as well as reactive work. You will need to demonstrate exceptional political judgement and insight, a proven track record of influencing, and strong experience of managing organisational risk in a fast-paced, complex and sometimes hostile external context. You will have an excellent grasp of detail as well as the ability to communicate complex issues well to a wide variety of stakeholders, including as a leading spokesperson for Liberty.
As a member of a small Senior Leadership Team, you will be delivering organisation-wide work for which you will need demonstrable experience of leading and delivering complex internal work, excellent communications skills, the confidence and experience to embed a values-based approach across organisational functions, and the ability to work collaboratively and in an agile way in a small leadership team.
Liberty fully embraces flexible working and is committed to employee development.We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society.Liberty supports hybrid working, and there is a minimum office requirement of 2 days per week however, the Senior Leadership Team typically work from the office at least 3 days per week.
The deadline for applications is 9am, Monday 14 September 2026
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews will be held online on Tuesday 22 September 2026
Second round interview will be held in person on Friday 2 October 2026
Please note that due to team capacity we cannot offer alternative interview dates so please do ensure you hold these dates before you apply.
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
The client requests no contact from agencies or media sales.
As an Organisational Change & Development Consultant, you'll play a key role in delivering people, culture, talent, organisational design and development projects that support the British Heart Foundation's People Power. Working within the Talent &
Organisational Development team, you'll partner with change specialists, learning technologists and learning and development professionals to drive meaningful organisational change.
Reporting to the Head of Organisational Change, you'll provide project and consultancy support across the Organisational Change and Talent & Leadership teams. You'll work collaboratively with stakeholders to identify challenges, develop evidence-based solutions and deliver initiatives that support organisational priorities.
You'll lead projects and workstreams, develop change, communication and training plans, support organisational design activity and use research, insight and stakeholder feedback to drive successful outcomes. You'll also contribute to business reporting, project evaluations and wider Talent & Organisational Development programmes and events.
About You
As our ideal candidate, you'll have:
A qualification in HR, Learning, Organisational Development or Organisational Change would be advantageous, as would knowledge of organisational design principles and processes.
If you're passionate about helping organisations navigate change and delivering initiatives that create positive people and organisational outcomes, we'd love to hear from you.
Working arrangements
This is a project-specific fixed-term contract for 9-12 months, created to deliver the change and communications for our strategic programme to transform BHF into a skills-powered organisation.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Belonging at BHF
By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Benefits and development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
The interview process may take place in-person or virtually via MS Teams.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.
We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Liberty is seeking an experienced, dynamic and ambitious Individual Giving Manager to implement a recently adopted individual giving strategy, lead a fast-paced team, and drive forward the next phase of increased public fundraising.
We are looking for someone experienced in digital communications and conversion, excited by the chance to work across a range of human rights issues, and who brings solid experience in leading a team.
Our current priorities are to maximise the success and profitability of supporter acquisition and conversion (mostly digital), forming tailored, data-driven supporter journeys (online and offline), creating a culture of testing, evaluating and optimising, and delivering engaging, integrated fundraising campaigns based on Liberty’s public campaigning and legal cases, and the investigative journalism of Liberty Investigates.
Liberty fully embraces flexible working and is committed to employee development.We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society.Liberty supports hybrid working, with a minimum office attendance of between one and two days per week in the Westminster office, depending on contracted hours.
The deadline for applications is 9am, Wednesday 16 September 2026
Applications received after this deadline will not be considered.
Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.
First round interviews are scheduled online on Wednesday 23 September 2026
Second round interviews will be held in person on Thursday 1 October 2026 (provisional)
Please note that due to the capacity of the team we find it difficult to arrange alternative interview dates. If you are unable to attend these dates please let us know before you apply.
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
The client requests no contact from agencies or media sales.
As an Organisational Change & Development Consultant, you'll play a key role in delivering people, culture, talent, organisational design and development projects that support the British Heart Foundation's People Power. Working within the Talent & Organisational Development team, you'll partner with change specialists, learning technologists and learning and development professionals to drive meaningful organisational change.
Reporting to the Senior Lead Organisational Design & Operating Model, you'll provide project and consultancy support across the organisation. You'll work collaboratively with stakeholders to identify challenges, develop evidence-based solutions and deliver initiatives that support organisational priorities.
You'll lead projects and workstreams, develop change, communication and training plans, support organisational design activity and use research, insight and stakeholder feedback to drive successful outcomes. You'll also contribute to business reporting and provide project and consultancy support across the organisation.
About You
As our ideal candidate, you'll have:
A qualification in HR, Learning, Organisational Development or Organisational Change would be advantageous, as would knowledge of organisational design principles and processes.
If you're passionate about helping organisations navigate change and delivering initiatives that create positive people and organisational outcomes, we'd love to hear from you.
Working arrangements
This is an 8-month, project-specific fixed-term contract supporting a large-scale organisational design and operating model project to transform BHF and enable the delivery of our strategy.
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Belonging at BHF
By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK.
To hear from our people, check out Belonging at BHF.
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
Benefits and development
At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.
To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Developmentpages.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
The interview process may take place in-person or virtually via MS Teams.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.
We support responsible use of AI to help shape your application. By applying for a role at BHF, you confirm that your application is authentic and reflects your own skills and experience, to ensure everyone is assessed fairly.
Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Our Organisation
The Football Association (The FA) is the governing body of football in England. We are responsible for promoting and developing the game at all levels; from grassroots through to the professional game, The FA Cup and the England Teams, and we have two world class assets: Wembley Stadium and St. George's Park.
Our vision is to inspire positive change through football; our national game that breaks down barriers and unites people from very different backgrounds. Today, we are the governing body of a national community that includes more than 15.7 million football participants, almost 30 million fans and more than 90,000 grassroots teams.
At The FA mental health and wellbeing is a core enabler of everything we do, personally and professionally, on the field and off the field, in how we perform, deliver, and navigate the world around us.
The Role
As an organisation we are increasingly responding to a range of complex mental health related cases that often involve ethical, psychosocial, and occupational challenges that impact individuals as well as presenting, in some cases, increased organisational risk. As we continue to evolve our internal support structures, we recognise the value that an independent expert panel will bring.
The purpose of the Independent Mental Health Expert Panel (IMHEP) is to bring together specialists to provide independent multidisciplinary oversight, consultation, reflective supervision and expert guidance regarding complex mental health cases. The focus of the panel is to support our internal workforce of c.1000 colleagues, for whom we have a duty of care to support and protect mental health and wellbeing.
We are looking for individuals with a strong passion for delivering human centred, multidisciplinary mental health care, and a broad knowledge of the mental health challenges faced by individuals working in high performance sport cultures. We are seeking individuals with a sound understanding of the modern game of football in its various forms, and who have a comprehensive working knowledge of the most up to date policy and research progressions in their respective field.
Key Accountabilities
As a member of the IMHEP you will be required to:
The panel will offer recommendation only and The FA retains operational, legal, clinical, safeguarding and managerial accountability for all decisions.
The MH&WB team will be responsible for coordinating the panel, chairing meetings, recording and securely storing/sharing relevant information, and remain accountable for all case related decision making.
There will be two formal meetings per year where a selection of complex cases will be taken to the panel for review and discussion. Examples of selected cases might include:
What we are looking for
Members of the Panel will include:
Members of the Panel will be expected to participate independently and objectively, and within the boundaries of their professional competence. Any conflicts of interest (case specific or in relation to the organisation whole) must be declared to the Chair of the Panel prior to participation. Contributions must be constructive and offered for the good of The FA and its employees. Members are expected to promote safe and ethical practice at all times and maintain confidentiality throughout (The panel may decide that confidentiality be broken where there is a legal obligation to disclose information, where there is a risk of serious harm to an individual or others, or where the sharing of information is needed to safeguard an individuals welfare)
Time Commitment
As a minimum, IMHEP members should attend two scheduled meetings per year to review and discuss a selection of identified complex cases. Meetings will usually be face to face on weekdays at The National Football Centre St George's Park, or Wembley Stadium. Additional Panel meetings may be called at the discretion of the Panel Chair. Panel members will also be available for ad hoc consultation on specific matters within the Panel's remit as required. Ad hoc meetings will be kept to a minimum and usually be held online.
Members will receive a set fee for attending meetings, and reasonable expenses incurred in order to travel to meetings will be reimbursed.
Members will be appointed for an initial term of two years, after which they will be eligible to reapply for another two years, up to four times (maximum of 8 years). Members can resign from the Panel at any point with written notice, and The FA can also terminate appointments where necessary.
Role Descriptors
The FA are looking to appoint the following specialist roles:
Consultant Psychiatrist
Providing specialist medical and psychiatric expertise regarding complex mental health presentations, risk assessment considerations, diagnostic complexity, treatment pathways, and psychiatric considerations.
Key Responsibilities
Essential Qualifications
Clinical Psychologist
Providing psychological formulation, behavioural understanding, trauma-informed diagnosis, and psychologically informed perspective on complex cases.
Key Responsibilities
Essential Qualifications
Occupational Psychologist or Organisational Consultant
Providing expertise on workplace mental health and wellbeing, psychosocial risk factors, systemic stressors, and psychologically well organisations.
Key Responsibilities
Essential Qualifications
Neurodiversity Specialist
Providing expertise on neurodiversity, psychosocial risk factors, equality and inclusion support, and systemic risk factors concerning neurodiverse cases management.
Key Responsibilities
Essential Qualifications
Health and Safety Representative
Providing expertise regarding workplace health and safety requirements, psychosocial risk management, and organisational safety obligations.
Key Responsibilities
Essential Qualifications
Human Resource Specialist
Providing expertise on employment practice, people management, workplace policies, employee relations, and organisational processes to inform consideration of complex workplace mental health cases.
Key Responsibilities
Essential Qualifications
If you feel that you have the relevant skills and experience, please do apply, and select which panel position you are applying for on the application form.
We welcome applications from everyone and are proud to be an equal opportunities organisation. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.
Overview of the Directorate
The Education Directorate delivers the English-Speaking Union’s (ESU) education programmes, competitions and training, helping young people develop the confidence and skills to speak, listen, think critically and engage constructively with different points of view.
The ESU’s debating, public speaking and cultural exchange programmes aim to embed sustainable cultures of oracy in schools and empower young people to engage with the world. The Directorate works with schools and educational settings across England and Wales and with a pool of freelance Oracy Leaders to deliver its programmes.
Purpose of the Role
The Senior Education Coordinator – School Partnerships will help ensure young people across England and Wales develop essential oracy skills by supporting the sales of the ESU’s educational products. These include the ‘Discover Your Voice’ student oracy workshops and Teacher Oracy CPD sessions for schools and other educational settings.
The postholder will administer the sales process, responding to enquiries, converting warm leads into bookings and overseeing the delivery of workshops and training. The role requires someone who is proactive, motivated and confident working with a high degree of initiative.
Key Responsibilities
• Convert conversations with inbound and warm leads into confirmed workshop bookings
• Respond to and follow up on inbound leads and warm conversations, moving prospects through the sales pipeline
• Collaborate with the ESU Marketing Team and Director of Education to advise on the messaging and assets needed to promote the ESU’s education offers
• Manage workshop delivery, acting as the point of contact for Lead Teachers, appointing freelance Oracy Leaders and providing clear communication, support and resources
• Use Salesforce to manage programme delivery, maintain accurate account and communication records and report on sales pipelines
• Collect monitoring and evaluation data, including student surveys, teacher surveys and case studies
• Work closely with the ESU’s pool of Oracy Leaders, including communicating before and after workshops, booking staff onto delivery and liaising with Finance and HR where necessary
• When capacity allows, support other functions within the Education Programmes Team, including national and international public speaking, debate and performance competitions
• Undertake other relevant responsibilities as reasonably requested by the line manager, including communications, administration and resource design
Skills and Knowledge
• A strong understanding of the education sector, schools and the realities of teaching
• Experience of responding to bookings and servicing requests, particularly within schools or education
• Experience of converting inbound enquiries into bookings
• Experience using CRM systems to track and manage customer or account relationships
• Excellent written and verbal communication skills
• Strong organisation and prioritisation skills
• Excellent attention to detail and high standards of accuracy
• Passion for improving oracy skills in young people from all backgrounds
Behaviours
• Proactive and self-motivated, with the ability to use initiative and work independently
• Confident building positive and professional relationships with schools, teachers, colleagues and freelance delivery staff
• Organised and able to manage competing priorities while maintaining high standards
• Flexible and adaptable, with a willingness to support the wider Education team when required
• Collaborative and constructive in working with colleagues across Education, Marketing, Finance and HR
• Committed to the ESU’s mission and to creating positive educational opportunities for young people
Desirable
• Experience of working with Salesforce
• Experience coordinating freelance staff
• Experience planning and delivering lessons
• Experience of resource creation
Benefits
• Hybrid working, with three days a week in the office at Dartmouth House, Central London 35 Hour week.
• 28 days’ annual leave plus eight days’ bank holiday, pro rata for part-time staff
• Generous company pension
• Employee Assistance Programme
• Access to virtual GP services 24/7
• Group life assurance
• Cycle to work scheme
The client requests no contact from agencies or media sales.
St Dionis Church is looking for an exceptional Operations and Office Manager to oversee the practical, financial, and administrative life of our vibrant church community.
This is a pivotal role. You will work directly alongside the clergy and staff team to manage our beautiful facilities, streamline our systems (using ChurchSuite), and organise and make possible the functioning of the body of Christ at St Dionis.
From managing daily church infrastructure and overseeing finances, to acting as PCC Secretary and supporting our local charity partnerships (like Glassdoor and Crosslight), you will ensure everything runs smoothly behind the scenes.
We need a highly organised, systematic, rigorous, joyful and efficient team player who loves making things happen.
The client requests no contact from agencies or media sales.
Head of Operations
Bath | c.£47,000 – £49,000 | Full-time | Permanent
Are you an experienced operational leader who enjoys bringing people, processes and systems together to make an organisation work better?
We’re working with a fantastic Bath-based education charity to recruit a new Head of Operations at an exciting point in its development.
This is a broad and influential role, overseeing the organisation’s central operations across finance, facilities, data and insight, and administration. You’ll manage a team of experienced functional leads and create the effective ‘engine room’ that allows the wider organisation to focus on delivering for its beneficiaries.
The role
Reporting directly to the Chief Executive, you’ll take responsibility for the smooth and effective running of central operations, with a particular focus on finance and financial planning, alongside organisational resilience, risk, compliance and continuous improvement.
Your responsibilities will include:
· Leading and developing a multi-disciplinary operations team
· Overseeing the finance function, including financial management, reporting and compliance
· Leading the annual budgeting, financial planning and resource allocation process
· Overseeing facilities, infrastructure, data and central administration
· Leading on operational risk, business continuity and regulatory compliance
· Improving systems, processes and ways of working across the organisation
· Supporting annual planning, organisational development and strategic delivery
· Working closely with the Chief Executive, senior leadership team and Trustees
· Managing relationships with external consultants, suppliers and other key partners
· Helping build a collaborative, effective and continuously improving organisational culture
The role has significant breadth, but you don’t need to be a technical specialist in every area. We’re looking for someone with the judgement to know when to lead directly, when to draw on the expertise within their team and when external support is required.
About you
This could suit someone from an operations, finance or facilities background who has progressed into broader organisational leadership.
You’ll need significant experience of managing across multiple functions, alongside a track record of leading teams and improving systems and processes.
You should also be comfortable overseeing budgets and financial processes, managing risk and compliance, and working with external suppliers or professional advisers. Experience within a charity, education, membership or other mission-driven environment would be particularly valuable.
Most importantly, we’re looking for a practical and solutions-focused leader who enjoys bringing different functions together. Someone who can see the bigger picture but is equally comfortable getting involved when needed, building strong relationships and maintaining momentum through change.
This is a new role within an organisation already midway through an ambitious development programme, so there is a genuine opportunity to influence how the organisation operates in the future.
Salary: c.£47,000 – £49,000
Location: Bath – predominantly campus-based with some flexibility for remote working
Contract: Permanent
Hours: Full-time
Closing date: 21st September 2026
If you’re looking for a broad leadership role where you can make a tangible difference to how a values-led organisation works, we’d love to hear from you.