Human resources jobs
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Purpose of the Job
Hammersmith and Fulham, Ealing and Hounslow (HFEH) Mind have an exciting opportunity to be part of our long-standing MHST. As one of a few Third Sector providers of MHSTs, we are looking for someone who is adaptable, compassionate and dedicated, especially in supporting children and young people who face inequity.
To be eligible for this role, you must have a registered core profession in a relevant field (e.g. Psychology, Mental Health Nursing, Social worker, Therapist and must be registered with UK relevant professional body). You will have successfully completed the PG Certificate in Supervision for Children and Young People’s Mental Health or must be willing to complete this course as part of your employment with us, should the opportunity arise (with our support).
Working closely with schools in the borough of Hammersmith and Fulham, you will supervise and support a diverse staff team to deliver a large NHS contract. Your role will be to provide supervision and line management to staff, as well as delivering CBT based group and 1:1 interventions in schools.
Key Responsibilities
Supervisory, clinical and line management
· Supervise and line manage a team of mental health professionals and/or trainees based in schools.
· Work closely with the MHST Service Manager and Clinical Lead to ensure that the provision is high quality, clinically safe and reflects best practice.
· Ensure that the KPIs and objectives of the MHST, and individual objectives, are met by you and your team.
· Provide high-quality case-management support to your team
· Audit cases for quality and safeguarding purposes.
· Be the Duty Manager on a shared rota basis (up to 2 days per week).
· Assess and monitor risk and draw up appropriate risk management plans. Develop your team to understand and manage appropriate levels of risk.
· Participate and deliver group clinical supervision and reflective practice sessions and provide training to the team.
· Supporting building on the existing programme and expanding the service into new schools using learning so far.
· Provide support for SMHPs and others in using CYP-MH compliant routine outcome measures.
· Use IAPTUS and HR based databases for effective case recording and management recording (e.g. 1:1s, probation reviews, annual appraisals).
· Understand and advise on safeguarding/clinical risk issues that may arise, following both organisational and school policies and procedures.
· Support staff to deliver tailored, appropriate services to a diverse range of children and families.
· Oversee the development of new resources (e.g.) to support young people who have disengaged from school or have additional needs.
· Participate in your own clinical supervision and line management, keep up to date with relevant policies and procedures and attend relevant training and CPD opportunities.
· Meet the requirements of your own professional body.
Delivery to School-aged Children and Young People and families
· Develop and deliver high quality interventions with children and young people that reflect the population of Hammersmith and Fulham, and adapt to meet individual needs.
· Support children and young people experiencing mild to moderate mental health difficulties and their families in the self-management of presenting difficulties.
· Work in partnership with families to provide culturally appropriate psychological interventions.
· Hold a caseload, including more complex cases. Make referrals to appropriate agencies (e.g. CAMHS).
· Develop and help deliver workshops, groups and individual interventions for children and young people in schools, utilising CBT principles.
· Work with the Whole School Approach Lead and Clinical Lead to identify training and support needs for school staff and/or parents.
Person specification
Qualifications (Essential)
· Appropriately qualified and registered professional e.g. EMHP, clinical or educational psychologist, systemic family therapist, psychotherapist, CBT therapist, Mental Health Nurse or social worker with CYP MH experience.
· Evidence of continuing professional development as required by the BABCP/HCPC/UKCP/NMC/BACP/BPS/Social Work England.
· Registration with BPS or BABCP or equivalent.
Qualifications (desired)
· PG Certificate in Supervision for Children and Young People’s Services or willingness to work towards it if a suitable training opportunity arises.
· CBT/CYP IAPT qualification or similar
Experience
· A minimum of three years’ experience as a Child and Young Person’s Mental Health professional
· At least one year’s experience of supervising and case-managing practitioners
· Some line management experience
· Experience of delivering evidenced-based 1:1 and group CBT interventions for mild to moderate mental health issues (e.g. low mood and anxiety) to children
· A range of therapeutic skills and experience
· Experience of providing specialist assessments and evidence-based interventions with individuals and groups presenting with a range of needs.
Knowledge/Skills
· Knowledge and understanding of the theory and practice of specialised therapies for children and young people, and ability to apply this within a school setting
· Ability to line manage and supervise staff delivering mental health support within schools
· Advanced theoretical knowledge of psychosocial theories of mental health and the evidence base for delivery.
· An understanding of the complex factors that influence work at all levels within an education setting or relevant wider systems
· Advanced knowledge of mental health assessments and ability to apply them meeting the needs of a diverse population.
· Knowledge of legislation in relation to the client group, of child and adult safeguarding, and equalities/diversity and inclusion.
· An ability to deliver culturally appropriate psychological interventions, and an ability to adapt delivery to meet the needs of the school communities we work in.
· Ability to select and administer a broad range of assessment tools, resources and frameworks to deliver high quality interventions and evaluate outcomes and progress of children and families.
· Excellent communication skills which enable you to be an effective supervisor and line manager, as well as supporting children, school staff and families.
· Well-developed IT skills and experience working with clinical databases such as IAPTUS.
· Ability to work effectively within a multi-disciplinary team, balancing the needs of the schools and HFEH Mind.
· Ability to manage emotionally stressful situations and clinical risk, support staff in this, and to respond to the requirements of being duty manager.
Skills, Attributes & Qualities
· A passion for supervising, supporting and developing staff.
· A commitment to improving the lives of young people living in our boroughs through high-quality mental health support.
· Skilled in working closely with colleagues (e.g. Service Manager; Clinical Lead) and clearly sharing roles and responsibilities.
· Ability to form and maintain relationships (e.g. with schools, commissioners), and communicate effectively with all stakeholders and young people.
· Ability to manage own workload, work to deadlines and prioritise effectively, and bring out these qualities in your team.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check
To apply please submit your CV and a Personal Statement demonstrating how you meet the person specification.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Southall Community Alliance is a charity working in Southall that is looking to recruit
an experienced, part-time Human Rights Outreach Officer to oversee an exciting
new 2.5 year project we are delivering to build understanding of human rights issues
and law.
The person we are looking for will be well organised, motivated and aware of the
nuanced issues affecting diverse and disadvantaged communities. Their duties
include arranging training, workshops and outreach visits to create awareness of
human rights legislation and the practical impacts in areas with large, transient
communities.
The Outreach Worker will act as primary contact for the project and policy work and
ensure good working relationships with a range of key contacts including policy and
programmes partners.
This post is funded by The Baring Foundation.
To bring together voluntary and community groups, businesses and local residents in Southall to address the social, cultural, religious & local needs.


Operations and Finance Officer
Pathfinders Neuromuscular Alliance
18 hours per week | £16–£17 per hour
12-month contract (with potential to extend)
Flexible / Remote working
Pathfinders Neuromuscular Alliance is a user-led national charity supporting people with muscle-weakening conditions. We provide peer support, advocacy, research and campaigning to improve quality of life and drive systemic change.
We are now recruiting an Operations and Finance Officer to strengthen our internal systems and help ensure the smooth and sustainable running of the organisation.
About the Role
This is a key Officer-level role supporting financial administration, governance processes, HR coordination and organisational systems. You will work closely with the CEO and support the trustee board.
You will not hold financial sign-off authority, but you will be responsible for ensuring processes are accurate, organised and compliant.
Key Responsibilities
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Setting up supplier payments for CEO approval
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Importing and reconciling bank statements in accounting software
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Supporting budget tracking and financial record keeping
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Inputting payroll data and liaising with payroll providers
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Collating and submitting DBS applications
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Tracking HR processes (supervisions, appraisals, probation reviews)
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Organising trustee and staff meetings
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Maintaining policy review schedules and compliance deadlines
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Improving and documenting internal systems and processes
About You
We particularly encourage applications from people with lived experience of neuromuscular conditions or other long-term disabilities. Reasonable adjustments will be provided throughout the recruitment process and in the role.
We are looking for someone who:
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Has experience in administration, finance or operations
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Is highly organised and detail-oriented
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Is comfortable using spreadsheets and digital systems
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Can manage multiple deadlines and confidential information
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Is confident escalating queries where needed
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Shares our commitment to equity, co-production and inclusion
Experience in the charity sector is welcome but not essential.
What We Offer
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Flexible working arrangements
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A supportive, values-driven team
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The opportunity to shape and strengthen a growing national charity
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A genuine commitment to lived experience leadership
To apply, please submit your CV and a short covering statement outlining why you are interested and how you meet each criteria.
Interviews will be held on Monday 13th April
To apply, please submit your CV and a short covering statement outlining why you are interested and how you meet the criteria.
The client requests no contact from agencies or media sales.
At Rethink Mental Illness, we believe everyone should be able to live a fulfilling life, regardless of how severely mental illness affects them. Our services are growing — and so is our ambition. That’s why we’re looking for a passionate and skilled Business Development Manager to help us shape the future of our charity and the support we provide.
About the role
As our Business Development Manager, you’ll play a key role in sustaining and expanding the services that make a real difference to people severely affected by mental illness. You’ll bring teams together, write with clarity and purpose, and lead the end‑to‑end bid development process — ensuring we continue to deliver high‑quality, impactful support where it’s needed most.
You’ll champion collaboration, draw on the expertise of colleagues across the charity, and craft compelling, evidence‑based proposals that reflect who we are and what we stand for. From early development to final submission, you’ll help us win and retain contracts that directly improve lives.
What you’ll be doing
- Leading the end‑to‑end development of bids, retenders, and proposals in line with internal quality standards.
- Working collaboratively with teams across Rethink Mental Illness, building strong relationships and creating connected ways of working.
- Supporting and managing Bid Development Officers.
- Contributing to regional business development plans and helping shape sustainable, innovative service models.
- Writing high‑quality, insightful submissions that articulate our strengths, capabilities, and lived‑experience approach.
- Developing early-stage budget models and working with Finance and HR to finalise financials ahead of submission.
- Generating insight through data, evidence, and internal expertise to create winning proposals.
- Researching competitors and identifying what makes Rethink Mental Illness stand out.
- Supporting successful bids through structured handovers and mobilisation.
- Contributing to continuous improvement through feedback, learning, and maintaining our Bid Library.
What you’ll bring
Essential
- A strong track record of writing successful competitive bids or proposals.
- Excellent writing, critical thinking, and communication skills.
- The ability to interpret complex tender documents and understand commissioner expectations.
- Strong relationship-building skills and the ability to unite diverse teams.
- Knowledge of commissioning, current legislation, and best practice in mental health and social care.
- Experience constructing budgets and modelling service assumptions.
- Strong organisational and project‑management abilities, with flexibility to meet deadlines.
- Proficiency with Microsoft Office and excellent general IT skills.
- A values‑driven approach consistent with Rethink Mental Illness’ ethos.
Desirable
- Experience working within mental health, health, or social care sectors.
- Lived or professional experience related to mental health and wellbeing.
Why Rethink Mental Illness?
When you join us, you’re not just taking on a role — you’re becoming part of a movement.
A movement committed to improving the lives of people severely affected by mental illness through high‑quality services, innovation, and compassionate support.
You’ll be part of a collaborative, supportive team where your growth and wellbeing matter, and where your work has a clear, direct impact.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Job title: Head of Finance & Business Services
Reports to: Director of Operations
Salary: In the region of £39,000. Flexible based on experience and qualifications
Location: Hybrid
Hours: Full time – 37.5 hours over 5 days
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.
In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.
Context of role:
The Headof Finance & Business Services will be a key member of the senior leadership team, responsible for ensuring the charity is financially sustainable, legally compliant and operationally efficient.
This role provides strategic oversight of finance, governance, HR, IT, facilities, risk management, and business administration, enabling the charity to deliver its mission effectively and responsibly.
Line management responsibilities, including Business Services Officer and Finance and Administration Officer.
Key responsibilities:
Strategic Leadership
- Act as a senior advisor to the CEO and Board of Trustees on financial strategy, organisational performance, risk, and governance.
- Lead on the development and implementation of long-term financial plans, budgets, and business services strategies.
- Contribute to organisational planning, change management, and culture-building across the charity.
Financial Management
- Oversee all aspects of financial management, including grants and foundations, forecasting, management accounts, statutory accounts, and cashflow.
- Ensure accurate financial reporting in compliance within the Charity SORP, and relevant regulatory frameworks.
- Lead on financial risk management, reserve’s policy, investment planning, and financial controls.
- Oversee payroll, pension administration, procurement, and contract management.
- Support fundraising colleagues with financial modelling, grant budgets, and reporting to funders.
Business Services Oversight
- Lead and develop the business services function, which include IT, facilities, data protection and health & safety.
- Oversee HR policies, employee relations, recruitment processes, and wellbeing initiatives with the support of our HR consultants.
- Ensure reliable IT systems, digital security, and effective use of Microsoft 365 and organisational software with the support of our IT consultants ITCS.
- Manage the Business Services Officer who oversees office facilities, leases, equipment, and supplier relationships.
- Hold line management responsibilities for our Business Services Officer and Finance and Administration Officer.
Leadership and People Management
- Provide inspirational leadership to finance and business services staff.
- Support a culture of accountability, continuous improvement, compassion, and teamwork.
- Champion organisational values, equity, diversity, and inclusion in all areas of operations
General:
- To be responsible for organising own work agenda, time management and administration.
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate.
- To attend weekend and evening community events in support of the charity as necessary.
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role.
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Person specification:
Essential
- Fully or part qualified in accountancy or qualified by experience (QBE).
- Proven financial leadership experience within the third sector or a, challenging values-driven organisation.
- Strong understanding of charity finance, including SORP, restricted/unrestricted, designated funds, grant applications and reporting.
- Experience of managing governance, risk, compliance, and business administrative functions.
- Excellent communication, interpersonal, and relationship building skills.
- Ability to work collaboratively whilst providing strong challenge and professional insight.
- Demonstrable commitment to the mission and values of 2wish.
- Assist with compliance of the Equality Act, Employment Rights Act / Bill & General Data Protection Regulations.
Desirable
- Experience supporting or working alongside a Board of Trustees.
- Experience leading digital transformation or implementing new systems.
- Understanding bereavement-support environments
What we do for you:
Contract type: Permanent
Hours: Normal office hours are 9am – 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it’s auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions – employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Additional benefits for our employees:
- An ‘Employee Assistance Programme, ‘ including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video,.
Closing date: Friday 3rd April 2026
Thank you very much for your interest in the role. Please note, if you do not hear from us within ten working days of the closing date, you have been unsuccessful on this occasion.
Job title: Business Services
Reports to: Officer Head of Finance and Business Services
Salary: Starting salary of £29,500 per annum
Location: Office based at our headquarters in Llantrisant, South Wales
Hours: Full time – 37.5 hours over 5 days
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.
In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.
Context of role:
The Business Services Officer provides high quality administrative and operational support across governance, IT, facilities, data protection, recruitment and general administration.
Working closely with the Head of Finance & Business Services, this role ensures the charity has strong internal systems, efficient processes, and compliant practices that enable staff to deliver services effectively and compassionately.
This role will support the whole organisation in both the office setting and our remote workers across England and Wales.
Key responsibilities:
Business Services and Operations
- Support the Head of Finance & Business Services in the effective running of business functions including HR, IT, governance, and office management.
- Maintain essential organisational policies, procedures, and documentation, ensuring regular review cycles.
- Manage contracts with suppliers, service providers, and facilities contractors.
Staff support
- Assist department heads with recruitment processes including job adverts, application management, interview coordination, and onboarding.
- Maintain accurate and confidential HR files, absence records, training logs, and performance documentation on Bright HR.
- Support wellbeing initiatives and contribute to developing a positive, compassionate staff culture.
- Coordinate staff training, mandatory learning, and policy briefings.
Governance and Compliance
- Maintain statutory registers and ensure timely filing of required documents.
- Support risk management processes, including maintaining organisational risk registers.
- Assist with GDPR compliance, data audits, and data protection processes.
- Prepare policies for Board approval with the assistance of Peninsula.
Leadership and People Management
- Act as first point of contact for basic IT and systems issues, escalating when necessary.
- Support the effective use of Microsoft 365, CRM/databases, and operational software including educating others on effective usage.
- Project manage the development of NOVA – our CRM system.
- Liaise with IT providers to ensure smooth delivery of technical support, security, and digital improvements.
- Issue IT equipment required for work to all new employees and maintain asset register.
- Ensuring Cyber Security essentials is complete working with IT consultant ITCS.
Facilities and Office Management
- Oversee day-to-day management of office space, equipment, and environment. Monitoring potential growth of office spaces into England.
- Manage health & safety processes including risk assessments, incident logs, and mandatory checks.
- Monitor office supplies, equipment maintenance, and procurement.
Administration and Organisational Support
- Provide administrative support to the Senior Leadership Team where required.
- Maintain central records, filing systems, and registers to a high standard both electronically and paper based.
General:
- To be responsible for organising own work agenda, time management and administration.
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate.
- To attend weekend and evening community events in support of the charity as necessary.
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role.
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to a DBS check.
Additional benefits for our employees:
- An ‘Employee Assistance Programme,’ including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: Friday 3rd April 2026
Thank you very much for your interest in the role. Please note, if you do not hear from us within ten working days of the closing date, you have been unsuccessful on this occasion.
Project Manager – Big Change Programme (18 Month FTC)
Location: London (Hybrid Working)
Contract: Fixed Term – 18 Months
Salary: £40,518 - £47,377
Closing Date: 24th March 2026
Interviews: w/c 7 April 2026
Centrepoint, the UK’s leading youth homelessness charity, is looking for an experienced Project Manager to join our Big Change Programme and play a key role in delivering major digital transformation projects across the organisation.
Reporting to the Senior Programme Manager, this role will lead the delivery of projects within our Big Change Programme (BCP) – Centrepoint’s flagship initiative to modernise systems, improve ways of working and strengthen how we support young people.
About Centrepoint
Centrepoint works with vulnerable young people across the UK, providing accommodation, health support and life skills to help them move into education, employment and independent living.
Together with our partners, we support over 16,000 young people every year, helping them build brighter futures. Our ambition is to end youth homelessness by 2037.
Behind this work is a dedicated workforce committed to creating meaningful change. The Big Change Programme is central to ensuring our systems, processes and technology enable colleagues to deliver the best possible support to young people.
About the role
This is a unique opportunity to play a key role in Centrepoint’s digital transformation journey.
As Project Manager, you will lead the end-to-end delivery of a new People system implementation, ensuring it is delivered successfully and embedded across the organisation.
You will manage the full project lifecycle – from planning and governance through to delivery and transition into business-as-usual – while working closely with senior stakeholders, business teams and external suppliers.
Alongside delivery of this key project, you will contribute to the wider Big Change Programme portfolio, helping to embed strong project management practices and supporting the development of Centrepoint’s project management capability.
This role offers the opportunity to work on high-impact transformation work that directly supports Centrepoint’s mission.
Centrepoint operates a hybrid working model, requiring colleagues to spend a minimum of 50% of their working time in the office.
What you’ll be doing
-
Managing the full lifecycle of complex transformation projects, from planning through to delivery and service transition
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Leading the implementation of a new People system, ensuring successful adoption across the organisation
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Establishing and maintaining robust project governance and reporting structures
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Managing project budgets, timelines, resources and dependencies
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Coordinating stakeholders across multiple teams and functions
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Managing relationships with external suppliers and vendors
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Identifying and managing risks, issues and mitigation strategies
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Supporting change management activities to ensure successful system adoption
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Ensuring smooth transition of new systems into business-as-usual operations
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Contributing to strengthening project management practices across Centrepoint
About you
We’re looking for an experienced Project Manager who enjoys delivering complex technology or digital transformation projects and working collaboratively with teams across an organisation.
You will bring strong stakeholder management skills and be confident engaging senior leaders, business teams and external suppliers.
You’ll also be someone who enjoys working in a purpose-driven environment where your work contributes to meaningful social impact.
What we’d be looking for from you
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Proven experience managing end-to-end delivery of complex system implementation projects
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Experience delivering projects within digital transformation or organisational change programmes
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Strong stakeholder engagement and influencing skills
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Experience managing third-party suppliers and vendors
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Knowledge of project management methodologies such as PRINCE2, Agile or hybrid approaches
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Experience managing project governance, risks and reporting
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Excellent communication and presentation skills
Desirable:
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Experience implementing People or HR systems
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Experience working within the charity, non-profit or social impact sector
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Understanding of data migration, reporting or system integration projects
Why join Centrepoint?
Working at Centrepoint means being part of an organisation committed to creating real change for young people.
In return for your efforts you’ll receive a competitive salary and a range of benefits including:
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25 days annual leave rising to 27 days
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Healthcare cash plan
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Private medical insurance
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Income protection
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Employer pension contributions of 5%
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Cycle to Work scheme
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Interest-free travel loan
At Centrepoint we are committed to creating an inclusive workplace where everyone feels valued and respected.
We welcome applications from people of all backgrounds and experiences.
If you’re an experienced Project Manager looking to deliver meaningful digital transformation within a mission-driven organisation, we’d love to hear from you.
Apply now to join Centrepoint and help shape the future of our Big Change Programme.
The client requests no contact from agencies or media sales.
Chief Executive Officer (CEO) – Team Domenica
Location: Brighton & Hove (hybrid; 2-3 days per week on-site)
Salary: Circa £85,000
Contract: Permanent, Full time
Could you lead a warm, community-centred charity that turns specialist education and hospitality enterprises into sustained employment for young people with learning disabilities?
About Team Domenica
Team Domenica exists to help young people with learning disabilities build independent, fulfilling lives through sustained employment. Founded in 2016 by Baroness Rosa Monckton, the charity combines a Department for Education-recognised Specialist Further Education college, employment coaching and long-term employer support to achieve unrivalled outcomes for young people with learning disabilities - around 80% of programme graduates move into paid work.
Over the last decade the organisation has supported more than 200 candidates and built a portfolio of social enterprises that provide genuine workplace training: Café Domenica and a coffee roastery. Most excitingly, we have recently opening The North Star pub. The North Star is a purpose-acquired, prime-location commercial venture adjacent to the Royal Pavilion, operating as a full-scale hospitality business (circa £1.3m turnover) and functioning as a peerless, day-to-day training environment for candidates while contributing vital unrestricted income. Now that the pub is fully up and running, it presents a major opportunity for commercial development. Growth to date has been rapid and successful, but the organisation now needs a Chief Executive who will consolidate operational foundations, secure sustainable trading and fundraising, and protect the quality and culture that make Team Domenica distinctive as we prepare for further growth.
As our next Chief Executive, you will:
• Strategic Leadership & Direction - Set and deliver a strategy that balances growth, financial sustainability and strong employment outcomes for candidates.
• Commercial & Social Enterprise Performance - Lead the charity’s commercial enterprises, primarily The North Star pub, but also Café Domenica and the roastery - ensuring strong commercial performance and high-quality training opportunities.
• Fundraising & Income Growth - Diversify fundraising beyond founder-led networks, building sustainable income from trusts, corporates, major donors and individuals.
• Education & Programme Quality - Work with the Executive Director for Education to maintain high-quality, compliant specialist FE and supported internship provision.
• Organisational Leadership & Infrastructure - Strengthen operational foundations across finance, HR, systems and communications to support a growing, multi-site organisation.
• People & Culture - Provide visible leadership that supports staff, strengthens management and protects the charity’s candidate-centred culture.
• Partnerships & External Profile - Act as ambassador, building relationships with employers, partners and supporters to expand employment opportunities.
• Governance & Board Partnership - Work closely with trustees and the founder to strengthen governance and ensure long-term sustainability.
Who you are
• Seasoned senior leader with experience of running organisations of similar scale and complexity, including multi-site operations.
• Proven strategist with a strong track record of delivering organisational change, restructuring and sustainable growth.
• Confident commercial leader with P&L ownership and demonstrable success improving trading performance in hospitality, retail or other trading businesses.
• Experienced income generator in the charitable sector - trusts, major donors, corporate partnerships and individual giving.
• Credible and committed to specialist education and employment pathways for people with learning disabilities.
• Strong communicator and public spokesperson, comfortable with high-profile fundraising and stakeholder engagement.
• Financially literate, resilient and emotionally intelligent; visible, hands-on and pragmatic as a leader.
Desirable: direct hospitality experience, experience scaling social enterprises or knowledge of FE regulation/Ofsted would be advantageous.
Why Team Domenica?
• A proven, distinctive model that delivers real, long-term employment outcomes for young people with learning disabilities.
• A rare leadership role that combines mission-driven practice with commercial stewardship across cafés, a roastery and a training pub.
• Hybrid working with regular on-site engagement at Pavilion Buildings and social enterprise sites, offering visible day-to-day impact.
• The opportunity to shape national growth, with London the priority for careful expansion and a high-profile platform to influence practice nationally.
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.
Closing date for applications: 9am, Monday 6th April 2026
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mercy Ships UK is looking for a People Engagement and Development Partner to help cultivate a thriving, supportive and purpose-driven workplace where our people can flourish.
Mercy Ships is an international charity that provides free life-changing surgeries and healthcare to people in need, using hospital ships staffed by volunteers from around the world. Behind this mission is a dedicated team of staff who enable this work to happen and we believe investing in our people is essential to achieving our impact.
This role plays a key part in shaping the employee experience at Mercy Ships UK, strengthening engagement, supporting managers and helping develop a healthy and effective organisational culture.
Working closely with leaders across the organisation, you will support initiatives that encourage staff wellbeing, development and strong collaboration, ensuring our people feel valued, connected and equipped to contribute to the mission.
Key responsibilities
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Support the development and delivery of employee engagement initiatives across Mercy Ships UK
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Partner with managers to strengthen team culture, communication and staff wellbeing
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Help coordinate learning and development opportunities that enable staff to grow and thrive
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Provide guidance and support on people-related matters, helping to build confident and capable managers
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Contribute to organisational initiatives that strengthen culture, values and employee experience
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Support internal communications and activities that foster connection, collaboration and engagement across teams
About you
You will be someone who is passionate about people and organisational culture, with the ability to build trusted relationships across teams.
You will bring:
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Experience working in a people, HR or organisational development role
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A strong interest in employee engagement, culture and learning
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The ability to support and coach managers in developing healthy teams
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Excellent communication and relationship-building skills
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A collaborative and proactive approach to supporting organisational initiatives
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Alignment with the values and mission of Mercy Ships
Why join Mercy Ships?
At Mercy Ships UK, you will be part of a team committed to making a global difference. This role offers the opportunity to help shape the environment where our people work, grow and contribute to a life-changing mission.
This role has an Occupational Requirement for the post holder to be a practicing Christian in accordance with Schedule 9 of the Equality Act 2010
This role has an Occupational Requirement for the post holder to be a practising
Christian in accordance with Schedule 9 of the Equality Act 2010
Mercy Ships is a faith-based international development organisation that deploys hospital ships to some of the poorest countries in the world
The client requests no contact from agencies or media sales.
About Play for Progress
This is an exciting moment for Play for Progress (PFP) as we celebrate our 10th anniversary and reflect on a decade of creative, therapeutic and community-building work with young people navigating the asylum system. Play for Progress is a Croydon-based charity dedicated to supporting unaccompanied young people seeking asylum, aged between 14 and 25. Through creative engagement, education, therapeutic support and community-building, we provide a space where young people can access opportunities, develop their skills, and find the support they need to navigate the challenges of displacement.
Our mission is simple but profound: to ensure that every young person who comes to us has the community to survive, the space to heal, and the stability to thrive. We are a small, close-knit team driven by a deep commitment to the young people we serve — and we are looking for an Admin Support Officer who shares that commitment.
The Role
This is a vital role at the heart of our organisation. As Admin Support Officer, you will be the operational backbone of Play for Progress — keeping our systems running smoothly, supporting our team to do their best work, and ensuring that the young people and partners who engage with us experience a professional, warm and well-organised charity.
The role is hands-on, varied and touches every part of the organisation. You will need to be highly organised, proactive and adaptable — someone who takes real pride in getting the details right and who understands that good administration is what makes good work possible. A genuine commitment to our mission and values is essential.
Key Responsibilities
General Administration
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Provide day-to-day administrative support across the organisation, ensuring smooth and efficient operations
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Manage and maintain organisational filing systems — both digital and physical — ensuring documents are accurate, accessible and up to date
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Draft, proof-read and format a range of documents including letters, reports, meeting papers and internal communications
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Handle incoming and outgoing correspondence professionally and promptly, including post, email enquiries and phone calls
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Support the scheduling and coordination of internal meetings and workshops, including preparing agendas and taking minutes
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Support HR administration, including contracts, onboarding, and maintaining records.
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Oversee the DBS (Disclosure & Barring Service) process for staff, ensuring compliance with safeguarding requirements.
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Maintain staff training records and track compliance with mandatory training.
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Assist in recruitment processes, including posting job descriptions, coordinating interviews, liaising with candidates and onboarding
Programme & Operations Support
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Maintain and update databases and records relating to young people, sessions and outcomes, ensuring compliance with GDPR and data protection requirements
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Assist with the collection and recording of monitoring and evaluation data to support impact reporting
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Assist with the coordination of half-term projects, events and external activities as required
TO SEE THE FULL JOB DESCRIPTION PLEASE DOWNLOAD THE CANDIDATE PACK
Who You Are
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Highly Organised: You love keeping things running smoothly and efficiently.
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Detail-Oriented: You ensure compliance, record-keeping, and processes are all in top shape.
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Proactive & Reliable: You anticipate challenges and take initiative to solve them.
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Social Media Savvy: You understand how to use digital platforms to communicate impact and engage audiences.
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Compassionate & Aligned with Our Values: You believe in the power of creativity, community, and care to support young people who have faced adversity.
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Tech-Savvy: Comfortable using administrative tools, HR platforms, and databases.
Essential Experience & Skills
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Experience in office management, administration, or HR support roles.
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Strong knowledge of HR processes, safeguarding, and compliance (DBS checks, training records, etc.).
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Excellent organisational and time-management skills, with the ability to balance multiple priorities.
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Strong written and verbal communication skills.
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Experience managing social media platforms for an organisation or project.
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Comfortable working independently and as part of a hybrid team.
Desirable
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Experience working in a charity, arts, or community organisation.
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Understanding of trauma-informed practice.
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Familiarity with Canva, Mailchimp, Square Space, InForm, scheduling tools, and content creation for social media.
What We Offer
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A flexible, supportive and genuinely values-driven working environment
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The chance to be part of an organisation doing vital and meaningful work with young people
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20 days annual leave pro rata, plus bank holidays
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Pension - 5% contributory pension scheme with 3% employer contribution
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Hybrid and flexible working arrangements
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Regular supervision and access to professional development opportunities
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A warm, diverse and inclusive team that reflects the communities we serve
Our Commitment to Equality, Diversity & Inclusion
Play for Progress is an equal opportunities employer. We warmly welcome applications from people of all backgrounds, and particularly encourage applications from Black, Asian and minoritised ethnic communities and from people with lived experience of the refugee or asylum journey. We believe that a team which reflects the diversity of the young people we support makes us stronger and more effective in our work.
If you require any adjustments to support you through the recruitment process, please do not hesitate to get in touch.
The client requests no contact from agencies or media sales.
Interim Chief Executive Officer – North Surrey Domestic Abuse Service (NSDAS)
Location: Elmbridge, Epsom & Ewell and Spelthorne (hybrid; 2 days per week on-site presence
Salary: circa £60,000 FTE (PAYE)
Contract: Fixed term 18-24 months, 4 days per week
Are you a seasoned, compassionate leader ready to stabilise and strengthen a trauma-informed frontline charity supporting survivors across North Surrey?
About North Surrey Domestic Abuse Service (NSDAS)
NSDAS is a specialist, survivor-centred charity formed as an independent Charitable Incorporated Organisation in 2024 following a period hosted by Citizens Advice. We provide confidential practical and emotional support to adults and children affected by domestic abuse across Elmbridge, Epsom & Ewell and Spelthorne, delivering helpline and email advice, advocacy, safety planning, refuge and housing pathways, recovery programmes and targeted work for children and young people. Our practice is trauma-informed and feminist in outlook, foregrounding safety, confidentiality and the lived experience of survivors.
We are a small, specialist organisation with an average headcount of around 18 (approximately 15 frontline staff and three support roles), supported by a committed cohort of volunteers. Since independence our trustees have prioritised governance, compliance and capacity building; in our first independently reported year total income was c.£932k and trustees view the near-term financial position as stable while planning prudently for the medium term. This interim appointment offers the chance to lead NSDAS through consolidation and prepare the charity for its next strategic phase.
As our next Interim Chief Executive Officer, you will:
• Strategy & Impact: Develop and deliver a clear 12-month operational plan, with pragmatic milestones and measurable outcomes that align with trustee priorities and service needs.
• Governance & Finance: Strengthen governance and risk reporting to the Board, maintain oversight of day-to-day financial control and cashflow, and support the Treasurer in preparing budgets and regular management reports.
• Operational Leadership: Provide stable, visible leadership and day-to-day operational management, ensuring continuity and quality of frontline services.
• Income Generation: Lead practical income-generation activity alongside trustees and fundraising staff, identify suitable funding opportunities and support bid development to diversify income and build unrestricted reserves.
• Service Quality & Safeguarding: Ensure survivor-centred practice, robust case recording, up-to-date safeguarding and lone-working protocols, and quality assurance across services.
• People & Wellbeing: Prioritise staff and volunteer wellbeing by embedding clinical supervision, promoting psychological safety and improving supervision and development arrangements.
• Community & Partnerships: Maintain and build constructive relationships with statutory partners (local authorities, police), Surrey Domestic Abuse Partnership members and other key stakeholders; represent NSDAS at multi-agency forums.
• Brand & Profile: Advocate for local service needs, raise NSDAS’s profile within the local ecosystem and support trustee work to communicate impact and local value.
Who you are
• A seasoned senior leader with proven executive experience in a small to medium-sized charity or comparable organisation (c.8–20 staff; turnover circa £0.5m+).
• Demonstrable experience of leading organisations through change or transition while maintaining service continuity.
• Strong people leadership skills with experience managing sensitive HR matters, staff wellbeing and clinical/therapeutic supervision arrangements.
• A track record of successful income generation and relationship management with funders, commissioners and statutory partners.
• Financially competent with experience of budgetary control, reading management accounts and reporting to trustees.
• Excellent communicator, credible at both operational detail and strategic discussion, with highly developed stakeholder engagement skills.
• Knowledge of domestic abuse and trauma-informed approaches is essential (practical experience in the VAWG sector strongly preferred).
• Commitment to equality, diversity and survivor-centred practice and the ability to travel across the boroughs and work flexibly.
• Essential occupational requirement: This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
• Desirable: experience of working within statutory commissioning environments and experience of accreditation/standards (for example Women’s Aid) or practical organisational transition/partnership development.
Why NSDAS?
• Lead a values-driven, trauma-informed charity delivering critical local services and making a tangible difference to survivors’ lives.
• Join a small, committed team with a clear focus on staff wellbeing, clinical supervision and psychologically safe practice.
• A visible leadership role during an important phase of consolidation and strategic development, with clear 12-month priorities and trustee support.
• Hybrid and flexible working (3–4 days per week), regional travel as required and a meaningful, high-impact interim appointment.
• Opportunity to strengthen governance, diversify income and build unrestricted reserves for longer-term resilience.
Closing date for applications: 9am, Monday 30th March 2026
For full details of the role including how to apply, please download the full appointment brief. For an informal and confidential conversation about this position, please contact Jenny Hills at Harris Hill via the apply button with times to speak and (optional but appreciated) a CV or professional profile which will be treated with the strictest confidence.
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications for this role from women from all sections of the community regardless of age, disability, race, religion, sexuality and other protected characteristics.
The Role
This is an exciting opportunity to join Reprieve in a senior leadership position that brings together legal, compliance, governance, finance and operational oversight.
The Director (Legal and Operations) will play a central role in ensuring Reprieve runs effectively, is well-governed and has strong foundations for impact. As a member of the Senior Leadership Team, you will be a trusted advisor across the organisation providing expert guidance on organisational legal matters including employment law, compliance, sanctions, data protection, contracts, privilege, and managing relationships with key partners (you will not be responsible for strategic litigation relating to clients or day-to-day casework as these issues are handled by the casework teams).
You will also support the effective functioning of our Board, ensuring strong governance processes and compliance with our charitable and regulatory obligations. A key part of the role is skilled risk management - helping the organisation navigate complexity while enabling rather than constraining our work.
Reporting to the CEO, you will line manage the Head of Operations and Head of Finance, providing strategic direction and support to ensure these functions are operating as effectively as possible and that relevant information is able to be communicated appropriately and clearly to the Board.
This is a role that spans the technical and the operational, requiring someone who is comfortable working across different domains - from legal and compliance questions to organisational functioning, budgets and Board management. We're looking for someone with a sharp legal mind who understands NGO governance, has good judgment and an ability to work collaboratively and effectively with teams across the organisation.
As a small legal NGO, Reprieve punches above its weight, and this role is key to making that possible.
For full details, please read the job description.
About Reprieve
Reprieve is a leading international human rights organisation working to end the death penalty and abuses committed under the banner of national security. Founded in 1999, our mission remains critically relevant as governments worldwide increasingly adopt authoritarian tactics, expanding executive power at the expense of civil liberties.
You can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.
Reprieve’s staff is made up of courageous and committed human rights defenders. We provide vital legal and investigative support to those facing execution and victims of rendition, torture, arbitrary detention, extrajudicial killing, and citizenship stripping. Our work spans multiple jurisdictions, challenging states' most egregious human rights violations through strategic litigation, investigations, and advocacy.
We support cases in courts worldwide while building the legal and political momentum necessary to consign these practices to history.
Based in London with Fellows and partners globally, Reprieve operates at the intersection of law, policy, and human rights, working alongside governments, senior legal practitioners, and civil society to advance systemic change.
We collaborate closely with our independent partner organisation Reprieve US.
Terms
This is a full-time role on a permanent contract. The annual salary is £71,379 per annum, less any required deductions for income tax and national insurance.
This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 40% of their working hours from the London office and the rest of the week from home. Applicants must have the current right to work in the UK, which will be checked prior to interview.
Further information and how to apply
To apply, please read the full job description and submit a cover letter and CV addressing your interest in the role, and how you meet the criteria (both no more than 2 pages) via the application form on our website by 23:59 GMT on 5 April 2026. Please note that no other documents will be considered for this role and should not be submitted. We are also not able to accept applications via email.
We are investigators, lawyers and campaigners fighting for justice. We defend people who are facing human rights abuses.
The client requests no contact from agencies or media sales.
Join Us as our Operations Coordinator
BeSpace is a small but growing Christian charity with a big vision to see a future where every child has space to develop personal tools to pray, reflect and grow spiritually throughout their lives, helping churches, schools and communities to flourish.
We have seen incredible impact through developing prayer and reflections spaces in schools across Oxfordshire. Since 2010, over 65,000 children have experienced prayer and reflection spaces led by local churches, trained and resourced by us. Currently 60 schools a year have one. Now, we’re building on this momentum to reach over 115 schools in the next three years and are preparing to grow nationally with developing contemplative retreats for schools.
About the Role
We are looking for an Operations Coordinator to cover adoption leave, likely for one year. This is a vital role in keeping BeSpace running smoothly and enabling our small but growing team to thrive. You will also, where needed, play a hands-on role in supporting churches and schools in our work.
In this role, you will:
- Take responsibility for key operational processes including recruitment, HR, and volunteer management systems — not only maintaining them effectively but actively seeking ways to innovate and strengthen them, with guidance and support from senior leaders.
- Manage finance administration, including donations, CRM (Beacon), and Gift Aid claims.
- Project manage BeSpace events and provide admin support to the team.
- Develop and maintain systems for impact tracking, GDPR compliance, and volunteer management.
- Provide communications and social media support.
- Where needed, support on-the-ground delivery of retreats and prayer and reflection spaces in schools.
- This role would suit someone with strong organisational and administrative skills, a passion for children’s spiritual development, and a willingness to get stuck into a wide variety of tasks.
About You
We’re looking for someone who is:
- Exceptionally organised, with the ability to manage multiple projects.
- Confident using IT systems and willing to learn how to use a CRM (Beacon).
- Able to work independently and collaboratively.
- Flexible, adaptable, and willing to work occasional evenings/weekends.
- Personally committed to BeSpace’s vision, with a strong Christian faith and a desire to see children flourish spiritually.
Experience in HR, finance, events, or charity administration would be an advantage, but we’re open to applicants with transferable skills.
Role Details
- Position: Operations Coordinator
- Location: Hybrid, travel required for in person team days 3 - 6 times a year and approximately 1 day a week into Oxford.
- Hours of work: PT 4 days a week. (28 hours) Flexible for the right candidate.
- Salary: £22,000 – £25,000 (pro rata) depending on experience.
- Start Date: Monday 11th May 2026
Why work for BeSpace?
We are intentional about developing an excellent team culture and an environment through which you will thrive, grow and succeed in your role.
Your benefits include:
·Generous annual leave – 25 days (pus bank holidays) per year, pro rata
·Additional time off between Christmas and New Year.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Location: West Berkshire
- Annual Salary: £47,710.05 (inflationary uplift effective 1st April 2026)
- Hours per week: Full time (37.5 hours)
- Required: Full UK driving licence and access to a car/vehicle. Level 5 in Health and Social Care
Help lead the kind of support that helps people live life their way
At Affinity Trust, we support people with Learning Disabilities, Autism and related support needs to live the kind of lives most of us take for granted - ordinary, full, and led by choice. As an Operations Manager, you will be leading a team that is all about making that happen across our supported living services in West Berkshire.
How will I be effective?
You will show others what good support looks like, helping managers and teams grow their confidence and skills to do their best.
You will build relationships with families and stakeholders so that the people we support can achieve great outcomes in life.
You will encourage teams to be creative, courageous, and practical in helping people live life their way.
What will I do as an Operations Manager?
- You will ensure people are in receipt of amazing, safe, and consistent support which is always shaped around them.
- You will lead with heart, setting a clear example and creating a place where everyone feels respected and valued.
- You will bring people together to work in the same direction, making sure the people we support are truly at the centre of everything.
- You will help people have real choice and say in their lives.
- You will maintain and manage an effective budget.
- You will be responsible for enhancing and maintaining quality and compliance across all the locations under your management.
- You will be the Registered Manager for your locations and be part of the on-call rota . This post reports into the Divisional Director.
What do I need?
- You will have previous experience managing teams (managers) in supported living, ideally supporting adults with Learning Disabilities and Autism.
- You will have a clear understanding of the expectations set by our regulators, the CQC.
- You will need previous experience in managing and maintaining a budget.
- You will need a proven history in driving and maintaining KPIs, compliance, and quality.
- You are confident using tools like Word, Excel, and other everyday IT systems.
- You will need to work flexibly, as required and be prepared to frequently travel across the area.
This role is classed as a Hybrid role and so travel expenses will be calculated deducting your usual commute to the registered location, in this case our Newbury Office. For this role you are required live within 1 hour travel distance of the boundary of West Berkshire and the locations you will be registered to support.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness, working side by side with thousands of people each year as they find ways out of homelessness. All of us need a decent home – to be healthy and to thrive. Currently though, this basic human need isn’t being met for so many people across the UK.
At Crisis, we have an incredible and committed workforce of more than 600 employees across England, Scotland and Wales, as well as c5,000 inspiring volunteers who are central to the success of our Christmas services and the running of our shops. Without them Crisis quite simply wouldn’t exist.
This is an exciting time to be joining Crisis. Emerging from a period of change, we are in the first year of our new 10-year strategy and an even greater focus on purpose and priorities. Central to the success of this will be ensuring that Crisis is a positive, high performing and inclusive work environment that allows us to have the greatest impact for those that we support.
As a member of the wider leadership team, the Director of People & Culture will be responsible for developing a strategy that meets our aspirations for our staff and volunteers, attracting and retaining a diverse and talented workforce and creating an environment that allows everyone who works with us to feel safe and be the best that they can be. As our most senior People leader in the charity, this is a role that is highly visible at all levels and you will be required to build strong, trusted relationships across the leadership team, our Board and with our staff and volunteers.
We are looking for an authentic and inspiring leader who brings significant experience of developing and implementing people strategies, with strong knowledge of culture and organisational development. You will have a confident and informed approach to all things relating to people and culture and a proven commitment to promoting equity and inclusion in the workplace, so that everyone feels able to be their authentic and best selves. With high levels of emotional intelligence, you will also be a leader who gives space and encouragement for the team to learn on their own, while being able to spot when they need support, and also have the humility to acknowledge the things that you don’t know yourself.
We want to hear from experienced people leaders who share our vision and values, we also welcome applications from emerging leaders for whom this will be their first director role but who bring the enthusiasm and drive to succeed in it.
We are excited for someone to join us who is passionate about ending homelessness and ensuring that their team is focused on delivering excellence to ensure that we are achieving the Crisis mission. If this sounds like you then we would love to hear from you.
The client requests no contact from agencies or media sales.
