Human resources jobs

A little bit about the role 

Location: ​ Hybrid. If you are based in London you are required to attend the London office twice a week. If you are based outside of London, you are required to attend the London office once a month. Please note that travel to the London office is at your own expense.

Contract:​ Full time, Permanent

Salary: £44,400 – £53,747.68 depending on experience (inclusive of London Office Allowance if you are based in London) plus competitive pension

Please note that this role will be closing on Sunday 09 August 2026 at midnight.

As our People Partner, you’ll work alongside leaders across the organisation to build high-performing, inclusive teams, by developing confident managers and supporting them to make great people decisions. You’ll act as a trusted adviser to managers across the full employee lifecycle, balancing strategic thinking with practical delivery. Whether supporting organisational change, recruitment, talent, employee relations or wider people projects, you’ll bring sound judgement, a coaching style and a pragmatic approach to achieving great outcomes for our people and the organisation.

We are looking for someone with:

• Previous People Partner/Senior HR Adviser experience
• Experience partnering with managers on hiring and talent development
• A coaching mindset that builds management capability
• Strong employment law knowledge, charity experience a plus

Please see the job pack for a full list of responsibilities.

A little bit about you 

We are looking for a People Partner who builds strong relationships across the organisation and can turn business priorities into practical people solutions. You should work independently, using sound judgment to manage complex employee relations cases, while partnering closely with managers on recruitment, workforce planning and talent development. You should be comfortable with ambiguity and shifting priorities, bringing a coaching approach that knows when to challenge and when to step back. You should understand risk well enough to know when to escalate, and stay grounded in employment law, ideally with a CIPD qualification. You should be genuinely invested in creating an inclusive, high-performing culture, with charity sector experience a bonus and an appetite for a role that grows and changes with the organisation.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

This role may be eligible for sponsorship.

For further information about this role, please contact Louise Theophile, Head of People (see job pack for contact details).

Purchase and Sales Ledger Supervisor

Hours: 30 hours per week

Salary: £26,700 - £28,400 (WTE £33,000 -£35,000 based on 37 hours)

Location: Farnham, Surrey

Are you passionate about working for a charity that delivers exceptional care? A role with Phyllis Tuckwell gives you the opportunity to make a real difference to people’s lives every day.

We have an opening for a part-time Sales and Purchase Ledger Supervisor withinour friendly and supportive Finance Teambased at our site in Farham, Surrey. This role provides efficient and effective management of the Purchase Ledger and Sales Ledger. It is varied and challenging and will allow the successful candidate to gain a broad understanding of Finance within a charity and healthcare setting.

If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, and want to develop your career with excellent training and education opportunities, we would be delighted to hear from you.

About You
A successful Sales and Purchase Ledger Supervisor will have:

• A proactive and can do attitude
• Excellent organisation skills with the ability to muti-task
• The ability to learn quickly and work at a fast pace
• A flexible and professional approach
• Excellent interpersonal and communication skills
• Good computer and administration skills
• The ability to handle sensitive information in a confidential manner
• Strong team working skills as well as the ability to work independently

For a full list of essential requirements, please refer to the job description and person specification document.

About Us
We are based in Farnham and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.

Phyllis Tuckwell is a very special place to work.  Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters.  Our  Finance Team members are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients. 

The impact of our services on the lives of our patients and their families can be read about on the Phyllis Tuckwell website.

We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core.  We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences.  We warmly welcome applications from all sections of the community.  All appointments are made following a fair and equitable process, based on merit, job requirements and business need.  

We Offer:

Excellent Benefits

• Six weeks paid holiday plus public holidays
• Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
• Health Cash Plan Scheme
• Employee Assistance Programme
• Staff Benefit Scheme
• Blue Light Discount Card

Excellent Career Development

• Professional finance exams
• Skill Development and Training
• Project-Based Learning
• Internal Mobility and Career Progression
• Professional Growth
• Upskilling
• Apprenticeships
• Coaching
• Diverse Training Courses

A Great Place to Work

• Equal Opportunities employer
• Flexible hours and flexible working
• Supportive colleagues
• 97% of our staff are proud to work for Phyllis Tuckwell*

*Phyllis Tuckwell Birdsong Hospice staff survey 2023

For further information regarding the role or to arrange an informal visit please contact Claire Hope or Mark Beale. If you are unable to apply on-line or have any questions about the recruitment process, contact HR.

Closing date for receipt of applications: Monday 17th August 2026
Interviews to be held: Friday 21st August 2026

We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.

This post is subject to an enhanced Disclosure and Barring Service check.

NO MEDIA OR AGENCIES

Our vision has three aims - that people Encounter God, Equip the church for ministry and mission, and Evangelise London and beyond

These three E’s depend on someone who Enables them - turning vision into the people, systems and momentum that bring them to life.

We are looking for someone to take the Vicar’s vision for the church and make it happen - anticipating what’s needed, proposing how to get there, and driving the work through to completion.

They’ll lead our operations so that every ministry can flourish and grow - running towards problems, owning them, and coming back with solutions.

We are seeking an experienced, highly organised and proactive Operations Manager to play a central role in keeping our London office running smoothly and supporting our wider team and organisation. The ideal candidate will have strong liberal instincts and support our mission to defend civil liberties in the UK.

This is a varied and hands-on role with responsibility across multiple operational areas, ensuring everything runs smoothly behind the scenes. It is a new role to the organisation, initially offered as a 12 month fixed term contract, with the possibility of extension.

Why join Big Brother Watch?

• A genuinely flexible, part-time role designed to support work-life balance

• A dynamic, successful and friendly team in a supportive working environment

• The opportunity to take ownership of an important and varied role

• The chance to contribute to an organisation at the forefront of defending freedom in the UK

Flexible working that works for you

• 16 hours per work, with flexibility as to how these are worked

• We’re open to a range of working patterns (e.g. school hours, shorter days across the week, or compressed hours, potentially variations across term times / school holidays)

• Hybrid working, in practice will likely require min. 50% office attendance

The rest of our team works full time in-office. However, for this particular part-time role we aim to agree on a working pattern that provides consistency and predictability while fitting around your other commitments. We particularly welcome applications from experienced candidates returning to work after a career break, including parents and carers.

About you

You’ll have strong experience managing or co-ordinating a busy office or operational environment. You’ll be confident in taking on tasks proactively, looking for ways to plan ahead to ensure smooth operational running and improved efficiency, and independently finding solutions. You’ll have excellent communication skills, liaising with all team members and providing the team with essential operational support as needed. You’ll have good IT office skills.

Operations Manager job description

• Take ownership of the day-to-day running of the London office, ensuring it is organised and efficient

• Help co-ordinate logistics for meetings and staff travel

• Co-ordinate IT support, equipment and asset management

• Lead IT migration projects (e.g. changing software/support suppliers, as directed)

• Ensure the office and kitchen are adequately supplied

• Support with HR admin including recruitment of staff, volunteers and contractors

• Organise staff socials

• Organise cycle to work scheme

• Liaise with accountants, support basic book-keeping (receipt filing)

• Support with internal file storage, physical and digital

• Support with maintenance of databases

• Assist with postage and physical mailouts to our supporters

• Commit to highest standards of data protection

• Periodically undertake required office risk assessments

Big Brother Watch

Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.

We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in Parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.

We’re a small, dedicated and highly effective team of 7 (growing to 8) staff members and 5 volunteers.

                                                        The Road Safety Trust Job Description

                                                          Governance Administration Officer

JOB TITLE: Governance Administration Officer

RESPONSIBLE TO: Governance & Compliance Manager

LOCATION: Remote based but with occasional travel required to the head office of our trading subsidiary company, UKROEd, in Manchester, and nationally throughout the UK and RST meetings in London.

CONTRACT: Permanent

HOURS: 22.5 Hours per week (0.6 FTE) (To include Mon-Weds)

SALARY: £32,043 (FTE1) /£19,225 (Pro Rata)

CLOSING DATE: 16 August 2026

TO APPLY:  CV and Covering Letter Required 

About The Road Safety Trust

 The Road Safety Trust (RST)  is the largest independent grant-giving charity in the UK dedicated to enhancing road safety. Established with the mission to achieve zero road deaths and zero serious injuries on UK roads.

The Trust focuses on funding research and practical interventions aimed at reducing road injury and improving safety for all road users.

The Road Safety Trust is the sole member of its wholly owned trading subsidiary company (UKROEd) which operates the National Driver Offender Retraining Scheme (NDORS).

Surpluses from UKROEd are gifted to the Trust each year, enabling the continuous support of various road safety projects and research grants.

The Road Safety Trust values and respects each individual employee, client and customer and is committed to promoting equal opportunities throughout its workforce and board. As such, all relevant applicants will receive consideration for employment without regard to age, race, sex, gender reassignment, marital status, disability, or pregnancy status.

Please visit the RST website to see how your personal data will be used. 

  Role Overview

The Governance Administration Officer will be an integral member of the Trust’s Governance and Administration Team, supporting the Governance & Compliance Manager to ensure the effective and efficient administration of governance and compliance activities of the Trust as well as providing administration support to the wider team alongside other administration staff.

Primary Responsibilities

 Governance

1. Provide administrative support to enable effective management of The Road Safety Trust’s Governance and Compliance activities.

2. Support co-ordination of RST Board and Committees. This may include timely preparing meeting packs, taking minutes, following up actions and organising logistics for virtual and physical meetings.

3. Maintain accurate Governance and Compliance registers e.g. conflicts of interest, skills matrices, Terms of Office records and end of year governance documents, ensuring accuracy and validity of information.

4. To ensure documentation in relation to RST Trustees is maintained appropriately.

5. Support Trustee recruitment and induction, coordinate Trustee training, and regulatory reporting.

6. Co-ordinate and monitor Policies and Procedures reviews and maintain the Policies register.

7. Provide support for the internal audit programme, coordinating audit meetings, compiling  documentation and assisting with actions and reports.

8. Support risk management information, including risk registers other compliance activities.

9. Provide support for Board and Committee reports and dashboards to demonstrate progress against key actions and service delivery at RST.

10. Support the preparation of the annual report and organisation of the AGM.

Administration

11. Use Microsoft Office, HR, Finance Systems to ensure RST policies and processes are adhered to.

12. Ensure the provision of information in the relevant sections of SharePoint for easy access by staff as required.

13. Contribute to the organisation of events, workshops and conferences as required.

14. To support the finance function of the Trust as appropriate.

15. Identify and contribute to improvement of processes and procedures. 

16. Maintain accurate and confidential records in line with GDPR and data protection legislation, ensuring safe storage and responsible sharing of data.

17. Support with cover for the rest of the administration team as required.

18. Undertake any other duties reasonably required by the role.

ABOUT CAUDWELL CHILDREN

We are seeking an experienced and enthusiastic Volunteer Manager (maternity cover) to join our dedicated, experienced and growing team of professionals as we embark on a journey of expansion.

Established in 2000, Caudwell Children aims to change people’s lives, change the way society perceives and treats disabled and autistic people and change the way that charities operate, through the provision of child-centred practical and emotional services, passionate campaigning and demonstrating best practice.  We believe in a world where disabled and autistic children have the choice, opportunity, dignity and understanding they deserve #jointhechange and help us in our mission!

Our facilities provide a state-of-the-art base within the grounds of Keele University, Staffordshire, with the option of informal homeworking arrangements up to 40% of working week after passing probation.

POST OUTLINE

This is an impactful role working in a supportive and collaborative environment. The Volunteer Manager is responsible for implementing a sustainable volunteer strategy, onboarding journey and programme across the charity. This varied role oversees the promotion of volunteering, internal and external relationship building, all stages of volunteer recruitment, HR checks and onboarding and the coordination of an effective volunteer mandatory training programme. This role is responsible for organising recognition programmes, guiding departments on how to manage and retain volunteers, maximising the use of volunteer resources and ensuring volunteers have a rewarding experience whilst also positively contributing to the organisation objectives to provide vital services to the families of disabled and neurodivergent children. This role is also responsible for the line management of the Volunteer Administrator. This is an exciting opportunity for someone who shares our commitment to making a meaningful difference and who can truly embody our core values:

• Ambition – We dream BIG… then make it happen
• Dedication – We go the extra mile… for every child
• Inclusivity – Unique, but UNITED

The successful candidate will bring enthusiasm, professionalism and a collaborative spirit, contributing to a culture where every child, colleague, donor and stakeholder feels valued, supported and inspired to thrive.

MAIN DUTIES & RESPONSIBILITIES

• Lead and inspire a positive culture of volunteering within the organisation.
• Implement the Charities Volunteer Strategy and continually develop the volunteer onboarding journey and programme. 
• Liaise with departments to establish volunteer support requirements and create volunteer role descriptions.
• Continually review the recruitment plan and pipeline, analysing existing data to understand patterns, ensuring volunteer diversity.
• Promote and market Caudwell Children volunteer roles nationally with the support of the team, reaching wider audiences, using a range of recruitment methods such as online recruitment platforms, social media, local community groups, etc.
• Attend volunteer recruitment events across Staffordshire, such as university career fayres, including delivering presentations to promote volunteering and placements.
• Attend volunteer networking events
• Coordinate and lead informal volunteer interviews to identify suitable volunteer candidates.
• Responsible for overseeing references checks, ID and DBS checks in line with DBS regulation and to comply with safer recruitment policies
• Process onboarding paperwork, updating our volunteer database and auditing  volunteer records to ensure they are up to date with DBS checks, mandatory training, medical records and emergency contact details.
• Oversee DBS renewals, DBS Destruction notices, annual medical updates and mandatory training reminders.
• Lead volunteer support plan discussions with new volunteers to discuss reasonable adjustments and support we will put into place where they have disclosed a medical condition or disability.
• Coordinate and oversee the induction and mandatory training for newly appointed volunteers, delivering the mandatory charity training session in collaboration with the Learning and Development Manager.
• Working with departments to advise them on how to deliver an effective training and mentoring programme in order to establish a cohesive infrastructure of motivated volunteers, in collaboration with the Learning and Development Manager.
• Deliver volunteer management training and advice to departments on how to  support, mentor and motivate volunteers, ensuring regular supervisions are carried out by departments.
• Lead monthly catch ups with department heads to discuss the activity of volunteers and department needs.
• Monitor and evaluate all aspects of volunteer activity to ensure effectiveness. Conduct continuous evaluation of the volunteer programme, organising surveys and volunteer forums to gather feedback
• Responsible for checking volunteer expense forms.
• Design and organise formal or informal activities to recognise the contributions of volunteers to the organisation, including parties, social media recognition posts, volunteer case studies, volunteer awards, etc.
• Review and update if appropriate volunteer policies, procedures, risk logs and standards of volunteer service across the organisation ensuring compliance with relevant legislation.
• Ensure the Volunteer Department is compliant with ISO requirements by annually reviewing standard volunteer documents due to renewal.
• Produce regular reports using volunteer data on volunteer recruitment, onboarding, activity and participation.
• Create month end board level reports, interact at Board level, to highlight progress against the Volunteer Strategy.
• Line Manage, supervise and mentor the employee: Volunteer Administrator.
• Help to facilitate and develop the corporate volunteering opportunities in collaboration with the Business partnerships team who lead on the Charities Corporate Social Responsibility offer.
• Maintain and develop the current placement offer for student volunteers recognising the contribution to a sustainable volunteer strategy, and coordinating placement project plans and timetables.
• Deal with any complaints or issues involving volunteers in the appropriate manner and take action where necessary. 

Other:

• Communicate with children, families and all stakeholders in a way that respects their views, autonomy and culture in full compliance with the Equality & Diversity Policy. 
• Uphold the principles and practice of customer care and continuous improvement.
• Maintain confidentiality and Data Protection and at all times work in accordance with General Data Protection Regulations 2018.
• Have an awareness of relevant health and safety regulations and legislation, being responsible for your own health and safety and that of anyone else whom your acts and omissions may affect.
• Report any concerns of potential abuse of a service user in line with the Safeguarding Policy and procedures.
• Ensure maintenance and security of physical, financial and information resources.
• Demonstrate commitment to ongoing personal and professional development. 
• Keep comprehensive and accurate records in relation to your role and in accordance with policies and procedures.
• Attend training as appropriate to the role, applying knowledge gained to the workplace.
• To work effectively and collaboratively as a member of the team, building and maintaining good working relationships with all internal and external stakeholders. 
• Ensure compliance with statutory and non-statutory bodies. 
• Adhere to all Caudwell Children policies and procedures.
• Demonstrate commitment to Caudwell Children’s mission, vision and values.
• On occasion and when necessary work flexible hours to meet the needs of the business.
• Willingness to travel on occasion in order to fulfil the needs of the post. 

PERSON SPECIFICATION

Essential Criteria:

• Experience of coordinating volunteers / supervising a volunteer team.
• Experience of line management of colleagues.
• Experience of working in the charity sector.
• Excellent administration experience.
• Excellent communication and interpersonal skills
• Knowledge of Volunteer management practices
• Ability to resolve problems/issues tactfully and effectively.
• Well-developed IT skills including data/records management and analysis.
• Good time management and organisational skills.
• Good presentation and training skills.
• Good multi-tasking skills with the ability to deal with and prioritise multiple requests.
• Prepared to be flexible and a commitment to team work.

Desirable Criteria:

• Educated to degree level or equivalent. 
• Relevant volunteer management qualification.
• Experience of management role.
• HR administration experience.
• Volunteer/ employee recruitment experience.
• Experience of reporting against targets to the board/senior management team.
• Understanding of the legislation surrounding volunteer management.
• Understanding of confidentiality and GDPR.
• The ability to travel independently to various locations across the region to fulfill the duties of the role.

This Job Description is not exhaustive.  The post holder may be required to carry out any other task as deemed appropriate for the level and responsibilities of the post.

DISCLOSURE & BARRING SERVICE CHECKS

The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process.  All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974).  This role is eligible for a basic disclosure check.

EQUAL OPPORTUNITIES

Caudwell Children is a Disability Confident employer committed to offering an interview to all applicants who meet the minimum criteria and declare they have a disability as defined in the Equality Act 2010.  We are committed to creating a diverse environment and will not discriminate for any reason against any person because of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex or sexual orientation.  Please make us aware on your application if you are applying under the Disability Confident Scheme.  We also encourage applications from people who identify as Black, Asian or from a Minority Ethnic background and other underrepresented groups.

HOW TO APPLY & FURTHER INFORMATION

To apply for this exciting opportunity, click “Apply” or visit our website for further information. 

Community Fundraising Assistant – East

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!

It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - East, to join our Income Generation and Development team.

• Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
• Are you able to provide friendly and professional support to fundraisers and supporters?   
• Do you have experience in supporting events or community activities?
• Do you live in our East Region (which includes Bedfordshire, Buckinghamshire, Northamptonshire, Hertfordshire, Cambridgeshire, Norfolk, Suffolk, London, Kent, Surrey, Sussex, Essex)?

Have you answered Yes to these questions?

Does this sound like the opportunity to really take the next step in your career?

Excited to learn more about this position? Then please take a read through our recruitment pack below. 

If you have the skills and ambition that we are looking for we are excited to receive your application.  We are really looking forward to welcoming a new member to our team!

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

Closing Date: 30th August 2026 

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

Charity and Staff Management

• Delegated responsibility for the day-to-day running of the charity, office administration, line management and supervision of the small staff team
• Liaison with HR support service, supported by the Chair and Treasurer
• Lead on digital development and liaison with external IT support service
• Lead on monitoring, evaluation and learning
• Lead on dealing with any concerns, complaints, or safeguarding issues, and act as the charity’s Designated Safeguarding Lead, supported by the Safeguarding Trustee and Chair
• Maintain the charity’s Risk Register

Strategic Development

• Operational implementation of the Board-led Strategic Plan including providing regular reports for trustees and members as required
• Develop and manage annual operational plans and reports, supported by the Trustees
• Working with the Client Representative Trustees, support clients (Disabled people with Assistance Dogs) to participate in the charity’s development
• Manage accreditation with Assistance Dogs International and standards

Promotion and Communications

• Promote the work of the charity positively and proactively, manage and ensure consistency of the charity brand across communications
• Liaison with Assistance Dogs International, Assistance Dogs UK (ADUK) and fellow member organisations, including attendance at ADUK meetings
• Maintain and develop key relationships, supported by relevant staff and trustees
• Manage communications with members (clients and trainers)

Finance and Fundraising

• Work with the Treasurer and relevant staff to support the management of annual budgets, financial reporting and monitoring
• Operational implementation of the Fundraising Strategy, working with relevant staff and trustees

Governance and Compliance

• Support the Board of Trustees to ensure high standards of governance and compliance with all legal requirements affecting the charity
• ·Support the development of new processes, procedures and policies, with regular monitoring and reviews
• Health and Safety lead, responsible for completing any RIDDOR paperwork as and when required

1. Overview :

Amna, meaning safety in Arabic, is a refugee-centred organisation that supports mental health and community-led healing. We equip displaced communities with the tools to heal, build resilience, and restore a sense of belonging. 

Rooted in evidence and lived experience, our global work empowers frontline organisations to deliver trauma- and identity-informed care. Through safe, culturally grounded spaces, we help break cycles of trauma and support long-term recovery. 

Amna is currently undertaking a broader organisational strengthening exercise focused on improving operational resilience, financial sustainability, governance, compliance, and readiness for future growth. This consultancy forms part of that wider organisational development agenda and will inform future decisions on systems, processes, structures and investment priorities. 

2. Objective 

Amna's finance function is now fully resourced, creating the right moment to review and strengthen the organisation's financial systems and processes. This consultancy is commissioned to establish the added value of a review of Amna's finance ecosystem, and to identify practical, costed solutions to support the organisation's next stage of growth. 

The objective of this consultancy is to support Amna in diagnosing its current financial ecosystem, whether its financial systems, processes, controls, reporting structures, governance arrangements and operating model are fit for purpose for its current and anticipated scale. Based on this diagnosis and mapping out relevant, costed solutions for a future finance system upgrade and/or procurement,linking Amna's core business activities and income-generating activities with donor compliance requirements and UK charity compliance obligations and strengthen organisational decision-making, grant management, forecasting and organisational sustainability over the next 3–5 years. 

2. Scope of Work 

The consultancy should not assume that technology is the preferred solution. Recommendations should distinguish between issues that can be addressed through changes in processes, governance, roles and responsibilities, staff capacity or systems, and should prioritise solutions according to value for money, organisational readiness and expected impact 

Diagnosis (Consultant-led) 

• SWOT-style analysis across Finance, SLT, and Programmes 

• Assess organisational reliance on manual processes and identify key operational bottlenecks and map where time, confidence, or control is being lost 

• Review alignment and map data flows across Finance, Programmes, Development, MEL, HR, and Operations. 

• Review how financial information supports and distinguish decision-support needs from compliance/control requirements at management, SLT and board levels. 

• Finalise objectives, success indicators, and non-negotiables for procurement 

Solutions Mapping (Consultant-led) 

• Recommend an appropriate future-state finance operating model based on different organisational growth scenarios including roadmap and costing model for finance system upgrade. Identify opportunities for automation, integration and systemisation across finance, procurement, grant management and reporting processes. 

• 3-year Financial Systems Improvement Roadmap, aligned with the Operations Systems Roadmap and assess resource implications (people, systems, skills and governance) of each proposed solution. Where relevant, this should address visibility into specific finance workflows such as grants tracking/pipeline and contract management for outsourced finance services. 

• Risk matrix and pros/cons per proposed solution and recommend governance and control improvements required to support future growth. 

• Prioritisation against agreed criteria (relevance, cost, efficiency, effectiveness) as a timeline-bound plan 

• Provide revised Organizational wide financial health KPIs for the next 3–5 years, with calculations, methods of measurement and reporting frequency.

•  Propose practical, light-touch recommendations to reduce friction in procurement-related steps that touch finance (e.g. purchase requests, approvals) proportionate to effort and scoped as an input to the finance ecosystem, not a full procurement redesign 

 Present distinct solution categories (e.g. low/moderate/significant investment options), each with an indicative cost range, so Amna can decide what fits best. To be finalised only once diagnosis is complete. 

 3. Deliverables

• Finance ecosystem maturity assessment including (strengths, weaknesses, critical gaps/bottlenecks, benchmark against comparable organizations). A diagnostic report validating and finalising the objectives, success indicators, and non-negotiables (Max 15 pages) . 

• A data flow map across Finance, Programmes, Development, MEL, HR, and Operations. 

• A 3-year Financial Systems Improvement Roadmap, including future state operating model options (i.e maintain current scale, moderate growth, significant growth) and suggest required resources/systems/risks/costs per scenario.

Scenario-based, costed solution options, each with a pros/cons analysis. 

• Identify where technology or automation can simplify existing finance processes and reduce manual effort. 

• Proposed finance KPIs for the next 3–5 years, with supporting calculations. 

• A final report and presentation to the Senior Leadership Team and Board (via the Treasurer). 

4. Roles and Responsibilities 

• Operations, Risks and Security Director: Overall accountability for the consultancy, sign-off on deliverables, and escalation to SLT/Board. 

• Head of Finance, Risk & Compliance: Owns the finance/compliance stream and is the consultant's main technical counterpart, reviewing and approving draft deliverables before they reach the Director of Operations. 

• Finance Manager: Provides operational implementation support, including access to data, documentation, and day-to-day coordination with the consultant. 

The consultant is expected to engage with representatives from other departments programmes, MEL, fundraising and Organisation development, leadership and the board members mainly treasurer as required.  

5. Payment Terms 

Payment will be linked to the completion and sign-off of agreed deliverables (Diagnostic report., Draft options paper, Final roadmap and presentation)/milestones rather than paid as a single lump sum. The exact fee structure, total budget, currency, and payment schedule will be confirmed with the appointed consultant and set out in the resulting contract. 

6. Contract length

The contract shall be effective from September 2026 and shall continue until delivery of the final report and presentation, expected in October–November 2026, unless terminated or extended earlier by mutual written agreement of both parties. 

7. Quality Assurance 

• All draft deliverables will be reviewed by the Head of Finance, Risk  & Compliance prior to circulation. 

• Final sign-off rests with the Director of Operations, following consultation with the Senior Leadership Team and Board (via the Treasurer). 

• Regular check-in meetings will be held between the consultant and the finance/compliance stream led to track progress against the agreed timeline and deliverables. 

• Any material changes to scope, timeline, or approach must be agreed in writing before proceeding. 

Draft outputs should be tested with key users and stakeholders to ensure recommendations are practical, proportionate and implementable within Amna's operating environment 

8. Confidentiality and Data Protection 

• The consultant will have access to sensitive financial, operational, and organisational information and must treat all such information as strictly confidential, both during and after the assignment. 

• The consultant must comply with UK data protection law (UK GDPR and the Data Protection Act 2018) in handling any personal or organisational data shared for the purposes of this consultancy. 

• Data and documents shared for the assignment remain the property of Amna and must be securely stored, not shared with third parties, and deleted or returned at the end of the assignment unless otherwise agreed.

• A confidentiality/non-disclosure clause will be included in the contract with the appointed consultant 

9. Contact and Communication 

The main point of contact for this consultancy is the Head of Finance, Risk & Compliance, with escalation to the Operations, risks and Security Director as required. Regular progress updates will be agreed with the consultant at the start of the assignment 

10. Proposal Submission Requirements 

• A brief technical proposal outlining understanding of the assignment and proposed methodology (clearly distinguish between process issues, governance issues, people issues and system issues). 

• A proposed workplan and timeline, aligned with the kick-off and deliverable dates set out in this ToR. 

• CV of the consultant who would deliver the assignment, demonstrating experience supporting charities, INGOs or grant-funded organisations operating internationally preferably experience with UK charity finance, donor compliance, VAT considerations, grant management and multi-country operations. 

• A cost proposal, clearly breaking down by phase/deliverable/VAT/Admin including day rate(s) and an all-inclusive total cost for the assignment. 

• Contact details of at least two relevant references. 

ABOUT THE ROLE

The Director of Operations & Organisational Effectiveness is responsible for leadingUbele's operational infrastructure and ensuring the organisation has the systems,processes, people, governance and resources required to operate effectively andsustainably.

As a member of the management board, the postholder will work closely with thecurrent CEO and colleagues across the organisation to strengthen organisationaleffectiveness, improve operational performance and create the conditions forsuccessful programme delivery and long-term organisational resilience.

The role will provide leadership across operations, governance, finance oversight,people management, compliance, organisational planning and businessimprovement, ensuring that Ubele's operational foundations support its mission,values and ambitions.

KEY RESPONSIBILITIES

Operational leadership and organisational effectiveness

Lead the development and continuous improvement of organisational systems,processes and operational practices.

Drive organisational effectiveness through improved planning, coordination,accountability and performance management.

Ensure effective operational planning and resource allocation across theorganisation.

Establish and embed clear operational frameworks, policies and procedures

Identify opportunities to improve efficiency, strengthen delivery and enhanceorganisational performance.

Lead organisational improvement initiatives and support the implementation ofchange programmes where required.

Promote a culture of continuous improvement, collaboration and accountability.

People, culture and performance        

Provide leadership for organisational people practices, ensuring effectiveworkforce planning, employee engagement and performance management.

Support managers to develop high-performing and inclusive teams.

Ensure HR policies, procedures and employment practices are effectivelyimplemented.

Lead organisational approaches to performance management, learning andprofessional development.

Contribute to the development of a positive organisational culture that reflectsUbele's values and commitment to equity and inclusion.

Support organisational wellbeing and employee engagement initiatives.

Finance, risk and governance

Work closely with the Finance Lead and CEO to ensure robust financialmanagement, planning and reporting arrangements are in place.

Support the development and monitoring of organisational budgets and financialcontrols.

Ensure effective governance processes are maintained and support high-qualityreporting to the Board.

Lead the development and maintenance of organisational risk managementframeworks.

Oversee organisational compliance with legal, regulatory and statutoryrequirements.

Ensure organisational policies are regularly reviewed, updated and implemented.

Coordinate internal and external audits and compliance reviews.

Programme operations and organisational delivery              

Support effective organisational planning and delivery across programmes,projects and services.

Develop systems and processes that enable effective programme management,monitoring and reporting.

Ensure organisational resources are aligned to operational priorities and deliveryrequirements.                  

Oversee organisational performance reporting and management informationsystems.

Support cross-organisational collaboration and effective communication betweenteams.

Ensure grant, contract and reporting obligations are effectively monitored andfulfilled.

Assets, infrastructure and compliance

Provide operational oversight of Ubele's facilities, assets and organisationalinfrastructure, including supporting Wolves Lane leadership and other operationalresources.

Ensure effective management of suppliers, contractors and operational serviceproviders.

Oversee health and safety, safeguarding, data protection and organisationalcompliance arrangements.

Ensure business continuity and organisational resilience plans are maintained andregularly reviewed.

Maintain appropriate systems and controls to support safe, compliant andeffective operations.

External relationships and organisational representation

Develop effective relationships with operational partners, suppliers, funders andstakeholders as required.

Contribute operational insight and expertise to partnership discussions andorganisational initiatives.

Represent Ubele on operational, governance and organisational matters whereappropriate.

Support the CEO and management board through the provision of high-qualityoperational information, analysis and recommendations.

Person Specification

Skills      

Operational leadership skills, with the ability to drive organisational effectivenessand continuous improvement.

Planning, prioritisation and organisational skills.

People management and leadership skills, including the ability to develop andsupport teams.

Ability to analyse information and use data to support decision-making andperformance improvement.

Financial and commercial awareness.

Communication, influencing and relationship management skills.

Ability to build productive working relationships with colleagues, Board members,partners, funders and external stakeholders.

Problem-solving skills and the ability to identify practical solutions toorganisational challenges.

Ability to manage multiple priorities and work within a dynamic and evolvingenvironment.

Report writing, presentation and analytical skills.

Experience

Experience in a senior operational leadership role within a charity, socialenterprise, CIC, public sector or similarly complex organisation.

Experience leading organisational operations, systems, processes and businessimprovement initiatives.

Experience managing organisational change and embedding new ways ofworking.

Experience leading and developing multidisciplinary teams.

Experience overseeing organisational budgets, financial controls and resourceplanning.

Experience supporting governance arrangements and working with Boards andSenior Leadership Teams.

Experience developing and implementing organisational policies, procedures andoperational frameworks.

Experience overseeing risk management, compliance and organisationalassurance processes.

Experience managing contracts, suppliers and operational resources.

Experience supporting the delivery of programmes, projects and services within acomplex organisational environment.

Knowledge

Knowledge of governance, compliance and risk management frameworks.

Knowledge of financial management principles, budgeting and performancereporting.

Knowledge of employment legislation and people management practices.

Knowledge of safeguarding, health and safety, data protection and organisationalcompliance requirements.

Knowledge of organisational development and continuous improvementapproaches.

Understanding of the operational challenges and opportunities facing charities,CICs and social enterprises.

Understanding of equity, inclusion and community-centred approaches toorganisational leadership.

Understanding of the social, economic and structural issues affecting AfricanDiaspora communities and community-led organisations.

Knowledge of grant-funded and contract-funded operating environments.

This role involves responsibility for socially impactful and occasionally emotionallydemanding work. A commitment to wellbeing, reflective leadership, and resilience isessential.

A DBS check may be required depending on Ubele’s programmes.

This job description may evolve as Ubele continues its organisational development.

· To work closely with the CEO and the rest of the GWT’s Senior Management Team in prioritising day-to-day activities. Whilst primarily focused on internal activities, the postholder will assist the CEO with external matters, deputising for the CEO as directed.

· To take a proactive role in supporting the CEO in strategy development, and to take the lead responsibility for the GWT’s Management Plan.

· To maintain oversight of, and to support, when necessary, the activities of the GWT’s operations in Nepal. To be the office primary link between the staff in GWT(N) and the UK Office, other than for fundraising specific activities, with a particular focus on the arrangement of visits (internal & external) between UK and Nepal and the deconfliction of activity.

· To manage regular meetings of the GWT Senior Management Team and produce a summary for circulation.

· To lead the development of the GWT’s policies and procedures with particular focus on Data Protection and Safeguarding. Develop/maintain/update an ESG policy for the GWT in line with SORP2026.  To act as the GWT’s Data Protection Officer.

· To be responsible for leading organisational development to ensure that the GWT has the structure and staff capacity to deliver against targets.

· To oversee the DCOS’s effective delivery of HR and CPD programmes including recruitment, induction, training, appraisals and disciplinary procedures.

· As Budget Holder for the UK Office, to ensure the efficient and effective running of the UK Office and its associated infrastructure, including the delivery of staff induction and continuation training.

· To prepare and manage the administrative elements of the UK Office budget.

· To oversee the GWT’s IT/Cyber strategy (UK and Nepal) with responsibility for all UK IT procurement and support policies (supported by the Office Manager), and to coordinate and manage all non-fundraising related office contracts.

· To monitor and support the activities of the GWAC in UK, liaising with Headquarters Brigade of Gurkhas as required.

· To liaise with the GWT’s Company Secretary from time to time to produce and distribute Committee/Board/General Meeting packs and take minutes and in the absence (for any reason) of a Company Secretary to carry out the administrative aspects of those functions. In the absence of a GWT Company Secretary, or as required by the relevant Committee Chair(s), act as Secretary to the various GWT Committees.

· To ensure, in close cooperation with the GWT’s Company Secretary from time to time, that the GWT’s governance arrangements are compliant, efficient and meet best practice.

 

Job Title: Planning and Performance Lead

Location: Hybrid with 1 day per week in the London Office

Hours:  35 hours per week                  

Contract type: Permanent

Salary:  £50,430 per annum

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone with experience of developing and implementing organisation-wide business planning and performance management processes.
• Someone with the ability to understand and align strategy, business priorities and financial budgets.
• Someone who has experience of designing, monitoring and reporting on KPI’s.
• Someone with the confidence of engaging and influence senior leaders and key stakeholders at every level.

Key dates:

Applications by 14th August. 1st Stage Interviews: 9th September (online) and 2nd Stage interviews: 16th September in person at our London Office.

How to apply:

You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
• Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us.

Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team and we will do our best to accommodate your request. 

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description and shortlisting questions.

To opt into this scheme, please enter ‘yes’ in the appropriate question on the application form.

Please note that in recruitment campaigns with a high volume of candidates opting into the scheme, interview offers will be made only to those who best meet the essential criteria and provide the strongest responses to the shortlisting questions. 

We are unable to offer individual feedback at the shortlisting stage. 

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support.Our safeguarding responsibilities extendto the children and adults who work to support the charity, who we also have a duty of care to protect.Safeguarding isat the forefront of each activity we carry out.In line with our approach, this role issubject to a DBS check(Disclosure and Barring Service). 

For information on how we collect, store and process personal data please contact the HR Team.

People Services Administrator

£25,738 per annum

Plymouth

37.5 hours per week

Full-Time

Permanent

Our client is looking for an exceptional People Services Administrator to join their small, friendly and busy People Services team.

This is a varied and important role at the heart of the organisation. You will support the employee and volunteer lifecycle from recruitment and onboarding through to payroll administration, record keeping, compliance checks and general People Services support. You will help keep key processes moving, maintain accurate people data and provide a professional, responsive and helpful service to managers, staff, volunteers and candidates.

About you

Our client is looking for someone who is not only an excellent administrator, but someone who genuinely enjoys helping people and providing a first-class service.

You will be highly organised, efficient and detail-focused, with the ability to work quickly and accurately in a busy environment. You will be confident communicating with people at all levels, comfortable managing a varied workload and able to handle confidential information with discretion and professionalism.

This role would suit someone who is approachable, conscientious and proactive, with a positive “can do” attitude. You will enjoy finding solutions, improving processes, using systems effectively and supporting colleagues across the organisation.

What you’ll be doing

You will:

· Support recruitment administration, onboarding and new starter processes

· Communicate professionally with candidates, managers, staff and volunteers

· Prepare letters, contracts and employment documentation

· Maintain accurate employee and volunteer records

· Support payroll, benefits and contractual administration

· Carry out and monitor recruitment compliance checks, including right to work, references, DBS checks where applicable and professional registration checks

· Support absence recording, reporting and routine People Services queries

· Help improve systems, processes and the overall employee and volunteer experience

What is our client looking for

You will bring:

· Excellent administration skills

· Strong attention to detail and accuracy

· Good organisational skills and the ability to manage competing priorities

· Confident written and verbal communication skills

· A professional, friendly and customer-focused approach

· Strong IT skills, including Microsoft Word, Excel, Outlook and Teams

· Confidence using databases or digital systems

· The ability to maintain confidentiality and handle sensitive information appropriately

· A positive, flexible and supportive approach to working as part of a team

Experience in HR, recruitment, payroll, charity, healthcare or volunteer administration would be helpful, but what matters most is that you are accurate, organised, proactive and committed to providing an excellent service.

Why join them?

You will be joining a supportive, values-led organisation where the quality of their people processes makes a real difference to the experience of their staff and volunteers. They are guided by their values of Compassion, Respect, Integrity and Professionalism, and they are committed to creating a workplace where everyone is treated with dignity and respect.

How to apply

If you are a confident and capable administrator who takes pride in getting things right and enjoys supporting people, they would love to hear from you.

Closing date: 11:59 Sunday 9 August 2026

First interview date: Monday 24 August

Second interview date: Wednesday 26 August

Our client is committed to equality, diversity and inclusion and welcomes applications from people with a range of backgrounds and experiences. They are committed to creating a workplace free from discrimination, bullying, harassment and victimisation.

Head of Industrial Relations

£68,602 per annum + excellent benefits.

Home-based with travel to meetings/training across the country as required

Full time, permanent.

Lead negotiations. Influence change. Protect and strengthen the voice of school and college leaders.

Make A Difference

This is a rare opportunity to lead a highly influential function, shape national industrial relations activity and make a lasting difference to the professional lives of school and college leaders.

Why This Role Matters

As our clients Head of Industrial Relations, you will play a pivotal role in ensuring that school and college leaders have a strong and influential voice in shaping their pay, conditions and working environment. Leading their industrial relations and collective bargaining function, you will help safeguard members' rights, secure positive outcomes through negotiation, and strengthen their position as the leading professional body and trade union for education leaders. Your expertise will directly contribute to improving the working lives of members across the UK while ensuring the organisation remains legally compliant, strategically focused and highly respected within the sector.

Who We’re Looking For

Our client is seeking an experienced industrial relations, trade union or HR professional with a proven track record of leading successful negotiations at a senior level. You will bring substantial experience of collective bargaining, strong leadership capabilities, and a deep understanding of employment relations within complex organisations. You'll be a strategic thinker, an influential communicator and a confident relationship-builder who can work effectively with employers, trade unions, members and external stakeholders. A commitment to trade union principles, combined with the credibility to work alongside experienced school and college leaders, will be essential to your success in this role.

What You’ll Be Doing

You will lead and develop the Industrial Relations team, ensuring the delivery of a high-quality, consistent service to members nationwide. Working closely with employer groups, trade unions and local representatives, you will oversee negotiations, represent members at key joint negotiating committees, resolve disputes, and help secure the best possible terms, conditions and benefits for members. You will also provide strategic advice across the organisation, ensure compliance with relevant legislation and trade union requirements, support the development of local representatives, and contribute to the organisation's broader industrial relations strategy.

What our client can offer

Our client is an equal opportunities employer and offers a very generous package of benefits including

· Flexible working: Flexible working – a combination of working from home, attending external meetings and events and being in-person at their Leicester HQ as necessary.

· Generous leave: 33 days annual leave + bank holidays.

· Pension: 9% employer contribution.

· Professional development: Ongoing training and peer support.

· Expenses covered: Travel, home-working allowance, and equipment provided.

· Inclusive culture: They welcome applicants from all backgrounds and communities.

They encourage applications regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

This is a home-based role with travel across England and Wales to meetings and events as required. Reasonable travel expenses, IT and telephone equipment will be provided.

If you’re ready to lead a team that makes a real difference to education leaders and organisations across the UK, they would love to hear from you.

INTERESTED?

The closing date for application is 4pm on Wednesday 5 August 2026.

Interviews will be held in-person, at HQ in Leicester on Wednesday 19 August 2026.

Start date: Tuesday 1 December 2026 but dependent on individual circumstances.

TO APPLY

To download the job description and person specification, follow the link on the 'Apply here' button above (which will take you to Networx Recruitment's website). From there, please complete your email address in the top right-hand box and click on the green 'Apply Now' button and follow the online application process.