Human resources jobs
Location: The Baytree Centre, London
Hours: 21 hours per week (working days and times to be agreed)
Salary: £55,000–£59,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Contract: 12-month interim (Fixed Term Contract with view to permanent)
About the Role:
As Chief Operating Officer, you’ll play a pivotal role in shaping Baytree’s organisational strategy—ensuring we remain a high-performing, mission-aligned charity. You’ll lead on financial planning and reporting, organisational development, HR strategy and people practices, and efficient day-to-day operations.
This is a fantastic opportunity for a values-led leader with strong technical expertise and a passion for building resilient, people-centred organisations.
Key Responsibilities:
- Finance: Lead budgeting, forecasting, reporting, and financial compliance using QuickBooks and associated tools.
- HR Strategy: Oversee recruitment, employee relations, performance management, and workforce development.
- Operations: Ensure facilities, IT systems, and internal processes are efficient, compliant, and user-friendly.
- Strategic Leadership: Collaborate with the SMT and Board to shape organisational strategy and manage risk.
- Culture & Compliance: Promote a culture of transparency, learning, and accountability while ensuring legal and regulatory compliance.
What We’re Looking For:
- CIPD Level 7 and relevant finance qualification (AAT, ACCA/CIMA)
- Experience producing budgets and managing financial systems
- Strong HR leadership and employee relations experience
- Skilled in operational management and digital systems
- Commitment to Baytree’s mission and inclusive values
A Social Inclusion Charity Supporting Women & Girls in London




The client requests no contact from agencies or media sales.
Executive and Finance Officer
We’re looking for a proactive and highly organised Executive and Finance Officer to play a vital role in the operations of Centre for Mental Health.
This varied and interesting role supports our CEO and Board, managing day-to-day operations and taking on key finance and HR responsibilities. This will include financial support: reconciling accounts, processing invoices, supporting our Board by organising meetings and helping with many aspects of recruitment, onboarding and assisting our staff team. In this role, you will be at the heart of our team’s success.
You will need to bring outstanding organisational skills, strong IT ability, and experience in financial processes (with knowledge of Sage 50). Experience of working in a charity is desirable.
About us
We’re Centre for Mental Health. We take the lead in challenging policies, systems and society, so that everyone can have better mental health. We do this by building research evidence to create fairer mental health policy.
By joining our small, friendly and dedicated team, you’ll help us create a fairer society and drive forward sustainable policy change, pursue equality, social justice and good mental health for all.
The closing date for applications is 7th October 23:59.
Interviews will be held in person at our office in Elephant and Castle, on Tuesday 21 October between 10am and 5pm.
The client requests no contact from agencies or media sales.
Resuscitation Council UK’s Quality and Compliance Team leads on driving quality management and continuous improvement across the organisation. Positioned within the Governance and Assurance Directorate the team works alongside our customer services and HR team, to ensure our products and services are meeting the needs and expectations of our people. Our certification in ISO9001: Quality Management, demonstrates our ongoing commitment to continuous improvement.
As an experienced Project Manager, you will be responsible for leading on key organisational projects, driving deadlines and delivering excellence in our products and services. Working with colleagues across the organisation you will facilitate open and inclusive communication, maintain high attention to detail; close control of budgets; and manage change control.
What you will do:
- Act as Project Manager across concurrent projects that span the work of RCUK.
- Drive consistent standards of project management across teams, including clinical, technical and engagement projects
- Champion RCUK established project management process and governance requirements with colleagues
- Advise on best practice and drive continuous process improvement.
- Maintain project documentation in collaboration with project teams.
- Report to Project Board.
- Champion collaborative, open and inclusive engagement with internal and external stakeholders.
- Maintain tight control of project budgets, working in collaboration with Finance, and taking responsibility for project spend.
- Ensure a risk-based approach is adopted through the project lifecycle, ensuring a suitable level of mitigation is in place and under constant review.
- Escalate concerns as appropriate.
- Monitor and review appropriate performance indicators and report outcomes.
The post is hybrid working and based in London. The successful candidate is expected to attend the office a minimum of one day per week.
What we can offer you:
We offer competitive salaries, generous annual leave, and opportunities for professional development. All staff benefit from flexible working hours, and ensuring staff can balance their work and personal life is important to us.
Visit our website to access complete application details and further information.
The closing date for receipt of completed applications is 9am on Monday 6th October 2025.
Interviews will be held in person in our London office on Monday 13th October 2025.
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
We appreciate all applications, but we will only be contacting candidates who are shortlisted.
The client requests no contact from agencies or media sales.
Are you an ambitious senior HR professional who is keen to shape the future of a world-class sports organisation.
At Commonwealth Sport, they are more than just a sporting body, they’re a global movement. They aim to deliver their ten-year vision to become a truly world-class organisation, and are looking for a forward thinking Head of People to help lead the charge in creating an inclusive, high-performing culture where people feel valued, involved and respected.
This is a pivotal, end-to-end role that owns the full employee experience for a passionate, multicultural team of around 35 staff, who are mainly based in London. They also have regional colleagues across five continents so it would be very beneficial to have international HR experience. The Head of People will play a strategic and hands-on role, championing everything from wellbeing and inclusion to recruitment, development, engagement, and compliance.
The Head of People role is a full time role paying around £70,000 per annum and will require the post holder to attend the office 2-3 days per week. Some of the key responsibilities of the role include:
- Partnering with the Senior Leadership Team to design and deliver a People Strategy that aligns with their organisational goals and culture.
- Monitoring and improving the People Experience through initiatives such as annual culture surveys, wellbeing plans, and their commitment to equality, diversity and inclusion.
- Reviewing and managing people policies, ensuring consistency, compliance and cultural alignment, while offering trusted support on all people-related matters.
- Leading the end-to-end hiring process, from advertising to interviews and onboarding, to ensure a welcoming and efficient experience for all new team members.
- Overseeing their Talent Management System, support line managers with performance reviews and development plans, and identify learning and training needs across the team.
- Advising leadership on structural changes, resourcing plans and future skills needed as the organisation evolves.
- Managing payroll and benefits for both UK and international staff, and make sure it’s always aligned with employment law, data protection, and health & safety.
- Being a vital point of contact for HR and people support during Games deployments, ensuring smooth operations and quick resolutions when needed.
This is a fantastic opportunity for a confident, experienced people professional with a strong generalist background ideally in the sports, events or the arts sector. You’re strategic yet hands-on, approachable, and inclusive, with great communication and problem-solving skills. Ideally CIPD-qualified (or working towards it), you’re passionate about people, purpose-led work, and the power of sport to bring communities together. You’ll also need a solid understanding of employment law and HR best practice.
The interview process will consist of a two stages, the second being held in person at their office.
Apply now and be part of something big and exciting.
Operations Manager – St Paul’s Church, Salisbury
St Paul’s is a lively evangelical church in the heart of Salisbury with a vision to see lives transformed by the good news of Jesus. We are looking for a highly organised and proactive Operations Manager to join our Ministry Support Team and play a key role in enabling our mission.
This role involves leading and coordinating the day-to-day operations of the church, including venue and technical management, health and safety, systems administration, and event support. You will also provide administrative support in HR processes, such as onboarding new staff and helping implement systems.
We are seeking someone with strong organisational and communication skills, a practical approach to problem-solving, and the ability to manage multiple responsibilities with professionalism. Above all, we want a team player who shares our Christian ethos and is committed to supporting the life and ministry of the church.
This is a full-time role (35 hours per week), with a competitive salary, pension, and the opportunity to serve in a dynamic and outward-facing church community.
The client requests no contact from agencies or media sales.
For the full breakdown of responsibilities, please see the recruitment pack
Summary
We are seeking a proactive and diligent Compliance Officer to join our Recruitment and Operations team. You will be responsible for providing a robust compliant onboarding service for all successful applicants to our awardwinning Tutoring Programmes; ensuring all candidates are ready and fully eligible to start their delivering tuition sessions in colleges across the country. The ideal candidate will oversee the end-to-end onboarding process and ensure all pre-employment checks meet the standards required by Get Further and safer recruitment practices.
Key Responsibilities:
Compliance and Onboarding:
- Manage the end-to-end onboarding process, ensuring all pre-employment checks (Right to Work, DBS, references, and safeguarding requirements) are completed accurately and on time.
- Maintain accurate and secure records in line with GDPR and safer recruitment practices.
- Oversee the offboarding process where appropriate Safeguarding and Quality Assurance
- Ensure all safeguarding requirements are met and documented within our CRM system.
- Monitor compliance requirements and ensure continuous alignment with safer recruitment policies.
- Work closely with the Head of Recruitment to deliver in line with Get Further’s five-year strategy.
Communication and Stakeholder Engagement
- Manage tutor communications during the onboarding stage, ensuring candidate enquiries are responded to promptly via the shared mailbox.
- Liaise with College HR departments, providing assurance letters and compliance information for tutors.
- Collaborate with internal departments to ensure smooth onboarding and cross-team coordination.
- Support the onboarding process by reviewing and collating documentation and references.
- Ensure all Right to Work (RTW) checks are completed accurately and renewed and in a timely manner.
- Oversee the processing and verification of enhanced DBS checks, tutor reference requests and Social online Media checks.
- Ensure all safeguarding requirements are met and documented within our CRM database.
- Maintain accurate records in line with GDPR and compliance standards.
- Manage our Tutor Training booking process.
- Oversee the offboarding process where appropriate.
- Liaise with internal departments to ensure smooth onboarding and compliance.
- Manage tutor communications during the onboarding stage and oversee our onboarding mailbox – ensuring enquiries are responded to in a timely manner.
- Liaise with College HR departments and provide assurance letters for Get Further Tutors.
- Work with the Head of Recruitment to deliver Get Furthers five-year strategy.
- Manage the onboarding budget for tutors
Who We’re Looking For
An enthusiastic and diligent team player with a passion for educational equality and inclusive hiring. You’ll thrive on building relationships, to creating a brilliant, supportive experience for applicants on their journey from start to finish. You’ll also bring a meticulous eye for detail and a commitment to safeguarding through thorough compliance checks and understand the importance of safer recruitment practices. If you're someone who combines people-first energy with process driven precision, we'd love to hear from you.
We welcome candidates from a wide range of backgrounds. Experience in the following areas may be particularly useful, but we understand that these skills can be gained in many different ways.
- Carrying out pre-employment checks such as Right to Work, DBS, or reference verification
- Managing onboarding or admissions processes and ensuring documentation is complete and accurate
- Handling sensitive or confidential information in line with safeguarding or GDPR requirements
- Coordinating compliance processes, audits, or record-keeping
- Supporting recruitment, HR, or people-focused processes in education, charities, local government, or other sectors.
We promote a supportive, collaborative, and inclusive working environment and are guided by our core values. These values are at the heart of our organisation’s personality.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.
NEON’s People & Operations Hub makes sure all our internal systems run smoothly and that our team is happy, high-performing and cared for. As Co-Director of People & Operations, you will lead on the “People” (HR and culture) side of this Hub – overseeing our people strategy, HR policies, and team development – while your co-director focuses on other operational areas like finance, fundraising and compliance. Together, you’ll ensure NEON is both high impact and a joyful place to work, embodying our values of respect, generosity and solidarity in all internal practices.
This is a senior leadership position for an experienced people-operations professional who is passionate about social justice and building healthy organisations. If you’re excited about developing teams and culture in a way that challenges oppressive systems while delivering real-world impact, we’d love to hear from you!
We have the opportunity for a Learning and Development Manager to join our People and Organisational Development team to manage, design and deliver the Membership Learning and Development programme at RBL.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
This exciting role will see you managing a small team and working collaboratively to provide quality assurance to all learning material and learning events for our Membership programme.
You will be working directly with our member volunteers across RBL, providing an outstanding level of customer service, whilst collaborating on the development activities to support the wider strategic and operational needs of the Membership Branch and County Network. In addition, you will be supporting and guiding the Country Training Officers on the development of their learning material and learning events.
Reporting to the Head of Learning and Development, key responsibilities will include:
- Lead, design, develop and deliver the Membership L&D Program, offering virtual, in-person, and blended learning interventions
- Establish a structured learning, coaching, and mentoring program to support County Training Officers (CTOs)
- Develop and manage a quality framework to collect relevant quantitative and qualitative management data to assess impact, identify areas for improvement, and capture lessons learned, supporting informed decision-making and continuous learning
- Manage and lead a team of L&D Specialists and an L&D Coordinator
- Collaborate with Membership Services and stakeholders to identify County and Branch development needs, recommending targeted solutions and interventions
- Lead the delivery of exceptional customer service to members by actively listening to their needs and ensuring enquiries are handled promptly and efficiently
This role requires regular travel, weekend and evening work, and overnight stays across the UK (England, Scotland, Wales and Northern Ireland) to deliver learning interventions to meet the needs of colleagues. The expectation is two to three times a month on average and there is also a requirement to attend our London, Haig House office regularly for team meetings and to build relationships with colleagues outside of delivering training.
You will be contracted to your home address, where you will be expected to work when not travelling or at our London office.
Employee benefits include –
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Interview Dates: Thee stage interview process, with first stage virtual (Teams) interviews 13th and 14th October 2025
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
We are looking for a new colleague to work with us from January 2026. They will have exceptional organisational abilities and the ambition to help take ANT to our next level of impact, as we prepare for exponential growth over the next year.
Head of People & Operations is senior leadership and multidisciplinary role, requiring project management expertise, operational skills, and experience in human resources. A great people person, you will be able to hit the ground running with a solutions focused attitude and approach.
Avon Needs Trees is a fast-growing organisation that started in 2019 with four volunteers and has grown to a staff team of twenty six, over 1,600 volunteers and ownership of 600 acres of land that will grow woodlands of over 160,000 trees.
Your legacy will be a tangible impact on slowing down climate change, helping nature recover by overseeing and bringing out the best in both our people and our projects, enabling us to plant hundreds of thousands of trees and enhance complementary habitats. You will have management oversight of our woodland site and (subject to funding) a Lower Chew Landscape Recovery project that will see thousands of acres of local land managed in harmony with nature.
The client requests no contact from agencies or media sales.
We are seeking a motivated, organised, and people-focused Operations and Facilities Manager. This role is central to ensuring our services and spaces operate smoothly and in line with our values.
The Operations and Facilities Manager will lead on health and safety, HR processes, service contracts and compliance. They will manage key staff, ensure strong safeguarding practices, and maintain the effective running of our facilities, systems, and procedures. The postholder will also work closely with the Chief Officer to translate our strategic priorities into well-managed action on the ground.
This is a hands-on role for someone who enjoys bringing structure and leadership to a small, passionate team in a community setting.
The client requests no contact from agencies or media sales.
Having adopted a new and ambitious strategy, and embarked on a period of transformational change, Two Saints are now looking to ensure they are in the strongest position to deliver their vision in what are difficult times. This vision is ‘to be a safety net for people in tough times and the springboard to a brighter future.’ The organisation delivers a full range of services to clients across Hampshire, Dorset, Berkshire and the Isle of Wight, and the role of the Two Saints Board is to guide, direct and challenge the plans and strategic decisions relating to these services.
So we’re looking for people who can help Two Saints deliver their vision, with a background and experience in either:
- Asset management, perhaps with experience of the net-zero agenda
- Supported housing services or social care
We’re interested in hearing from talented people who may be looking for their first governance role, and you may have had lived experience.
If you’re interested in what Two Saints do and feel you can make a contribution, we’d like to hear from you so take a look at the candidate pack here https://bit.ly/45U1yDX.
Director of Finance & Corporate Services
We are looking for a Director of Finance & Corporate Services to join the senior leadership team at this exciting stage in the charity’s journey.
This is a unique opportunity to play a central role in managing one of London’s most iconic green spaces and supporting the Trust as it delivers an ambitious programme of regeneration, heritage restoration and community-led cultural development.
Position: Director of Finance & Corporate Services
Location: London SE19 / Hybrid considered
Salary: c. £60,000 per annum (FTE)
Hours: 40 hours per week (inc. 1 hour paid lunch daily). Part-time considered.
Contract: Permanent
Closing Date: Monday 6 October 2025, 10am
Interview Date: First round 10 October or w/c 13 October 2025
The Role
As Director of Finance & Corporate Services, you will join the senior leadership team and have overall responsibility for finance, HR, digital, legal, risk and office management. Acting as Company Secretary, you will ensure compliance with Companies House and Charity Commission requirements, while providing robust financial leadership and high-quality advice to trustees, staff and stakeholders.
You will:
- Maintain strong financial controls, oversee budgeting, accounting and reporting.
- Lead on compliance, risk management and company secretarial duties.
- Manage HR and corporate services including recruitment, staff policies, payroll and office management.
- Oversee digital systems and lead special projects such as CRM development and office relocation.
- Line manage finance and administration staff and external suppliers.
- Contribute to the strategic leadership and growth of the Trust.
This is a pivotal role in ensuring the smooth running of the Trust’s corporate services, supporting the delivery of regeneration projects and enabling the park to flourish as a cultural, ecological and community landmark.
About You
We are seeking a qualified and experienced finance professional with strong leadership skills and a passion for working in a charity setting.
You will bring:
- A recognised accounting qualification.
- Experience of charity finance, including SORP, restricted/unrestricted income and small group accounts.
- Experience of managing corporate services (HR, IT, legal, compliance).
- Strong financial systems knowledge (Xero desirable) and advanced Excel skills.
- Excellent communication and interpersonal skills, with the ability to advise colleagues and trustees.
- A strong moral compass and a commitment to diversity, equity and inclusion.
Benefits Include:
- 25 days annual leave plus bank holidays (increasing with service).
- Hybrid and flexible working.
- Employer pension contribution.
- Enhanced maternity and paternity pay.
- Employee Assistance Programme (EAP).
- Cycle to work scheme.
- Membership of professional networks.
How to Apply
Please submit your CV and a supporting statement of no more than two pages, demonstrating how you meet the key criteria and what you bring to the role in terms of your skills and experience.
About the Organisation
This Charity is a young and growing charity established to protect, manage and improve the park for the benefit of local people and visitors alike.
Following 25 years of community campaigning, the Trust took custodianship of the park in 2023 under a 125-year lease. Today, the Trust is leading a programme of investment, restoration and cultural development that will see the park thrive as a green, historic, cultural and recreational landmark.
Other roles you may have experience of could include: Finance Director, Director of Resources, Director of Corporate Services, Head of Finance & Operations, Finance & HR Director, Chief Finance Officer, Director of Finance and Resources, etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Worldwide Veterinary Service is searching for a People and Policy Officer to support the growth of our charity.
This is an ideal role for an experienced administrator who wants to help make lasting improvements to the lives of animals around the world.
Reporting to the Director of Policy at global animal welfare charity, Worldwide Veterinary Service (WVS), you will support development and implementation of the charity’s processes and policies. This role combines different areas of internal policy, risk management and governance support, ideal for someone who enjoys working with people to improve systems and deliver tangible results. We are growing and we need your help to maintain a dynamic culture that encourages innovation, is an exciting and rewarding place to work and delivers the biggest possible impact for the animals that we help.
We need someone who is ambitious, driven and wants the opportunity to make a difference by building core infrastructure at a rapidly growing charity. As an organisation we are embracing hybrid working, but applicants should be aware that there is an expectation that this role will require significant time on site at our UK offices in Dorset and Cornwall.
About Us
At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.
We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands. We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world.
Last year, WVS treated over 103,000 animals, trained over 2,800 vets, deployed teams of vets all over the world, and sent over 1,042 parcels of veterinary supplies to 231 charities in 65 countries. Over 1.2 m dogs were vaccinated against rabies last year as part of our Mission Rabies campaign.
Main Duties & Responsibilities
Policy and Governance
- Assist with organisation of trustee meetings.
- Maintain up-to-date records of policies, procedures, and statutory documentation.
- Support compliance with Charity Commission requirements.
- Coordinate risk management processes, policy reviews and ensure timely updates and dissemination.
- Work closely with colleagues to provide technical advice and ease the implementation of policies at WVS projects around the world.
- Support audits in the UK and of international affiliates.
- Liaise with trustees and external partners to support governance processes.
People
- Support recruitment processes across teams including advertising, and onboarding.
- Maintain accurate and confidential staff and volunteer records in line with GDPR.
- Support uniform induction for staff and volunteers to maintain culture during a period of rapid growth.
- Assist with the effective communication and implementation of policies and procedures.
General
- Any Other duties as required
Essential Skills & Experience
- 2 + years’ experience in HR or governance administration.
- Excellent organisational and communication skills.
- Ability to manage sensitive information with discretion.
- A strong team player.
- A passion for animal welfare.
- Strong IT skills, including Microsoft Office and the use of other programmes or AI agents to improve the efficiency of organisational administration.
- Understanding of charity sector and compliance requirements.
- Qualified to degree level or with a relevant recognised qualification.
- Self-motivated and proactive.
- Diligent with excellent attention to detail.
- The right to work in the UK.
- Proficiency in English.
- A full drivers’ licence.
Desired Skills & Experience
- Experience of working with diverse teams in low resource environments.
- Experience working in rapidly growing organisations.
- Knowledge of employment, safeguarding and/or charity law.
- CIPD, ICSA or similar qualification (or working towards)
To give vulnerable animals around the world access to free life-saving veterinary care.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: UK based – Hybrid to any UK office with national travel
Ref PDR-251
Closing date: 9.00 am on 29 September 2025
St Giles Trust is seeking a strategic and detail-oriented People Data and Reward Manager to lead our data, reward, and payroll functions. This is a key role in shaping how we use people data to drive inclusive, high-performing workplaces.
About the Role
You’ll lead a small team to deliver effective, compliant, and customer-focused people services. Working closely with senior leaders, you’ll ensure our HR and payroll systems support organisational goals, and that our reward practices are fair, transparent, and aligned with our values.
Key Responsibilities
• Lead the People Data and Reward team, providing strategic direction and operational oversight.
• Manage and enhance our integrated HR and payroll systems, including configuration and optimisation.
• Act as the data protection lead for People, ensuring compliance with legislation and best practice.
• Provide expert guidance to the Executive Director of People and Internal Operations on risks, issues, and opportunities.
• Support the development of inclusive reward strategies and data-driven decision-making.
About You
We’re looking for someone who:
• Has strong experience in HR data, payroll, and reward management.
• Is confident using HRIS platforms and Excel to analyse and report on people data.
• Understands how data supports equity, diversity, and inclusion goals.
• Is proactive, collaborative, and committed to creating a great place to work.
• Can lead with integrity and inspire others through inclusive practice.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
To Apply
For further information and to apply visit our website via the apply button.
• Application Deadline: 9.00 am on 29 September 2025
• Interview Date: 10 October 2025
Please note: as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to a basic DBS check.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We will be reviewing applications as they are received, and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Location: Based in Vincent House.
Purpose of the job: To deliver mandatory training for volunteers and paid trainees and to design and deliver advice training to external organisations to support capacity building within the community.
The Role
Citizens Advice Enfield is a busy service helping around 6,000 clients a year to solve around 25,000 problems. We are open 5 days a week and currently operate a telephone adviceline triage service from 10am to 4pm Monday to Friday.
Our priority commissioned areas are Benefits, Debt and Housing and we have a small team of caseworkers for each. Appointments are booked through a combination of self-referral via the adviceline and referrals from funded partners.
Role Description
We are looking to take on a Capacity Building Training Officer to join our in-house training and development team which will form part of the wider Human Resources management function/team. You will be responsible for delivering all mandatory learning for volunteers and paid trainees to reach their competence and to design and deliver advice training to external organisations to support capacity building within the community. This will be both in-person delivered training as well as via online platforms.
This role will be working closely with key external stakeholders across the voluntary and community sector as well as internally with the management and supervisor team.
What we give our staff
We offer a range of employee benefits including:
- 30 days annual leave (FTE).
- An employer matched pension contribution currently at 4%
- Access to Telus, an Employee Assistance Scheme which offers help and support with mental, financial, physical and emotional well-being.
- Opportunity for hybrid working following completion of probationary period.
Citizens Advice Enfield is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.