Human resources volunteer volunteer roles in london

Are you passionate about supporting and managing volunteers in a small charity? Our Volunteer Coordinators will recruit, support & develop a team of volunteers, to enhance our work supporting people impacted by a chronic pain condition

What will you be doing?

We are looking for 3 volunteer coordinators to join the coordinators team who will volunteer to support our volunteers in various roles. The volunteer coordinators will 

• Help to assess organisational and programme needs to determine number and range of volunteers needed for particular projects
• Help to recruit, and assure the adequate training of suitable, reliable volunteers
• Co-ordinate the volunteers to ensure that there is always someone available to support all our services 
• Help to create and distribute information regarding volunteer policies and procedures
• Monitor volunteers during their appointments to retain or replace candidates
• Meet and check-in with volunteers regularly to assess their progress and satisfaction, as well as to conduct evaluations or skills audits
• Help to induct new volunteers
• Maintain regular communication among volunteers and between an organisation and its volunteers, in order to share news, progress, and available positions
• Maintains a database of volunteers and projects and track metrics
• Help to promote the charity and its volunteer accomplishments 
• Set up and arrange any relevant training required for volunteers

What are we looking for?

The Volunteer Co-ordinators role requires proactive and detail orientated individuals with an organised approach and an interest in supporting small charities. They will have good communication skills. The Volunteer Co-ordinators are responsible for the volunteer aspects of Burning Nights CRPS Support to ensure the smooth running of the charity’s services and ensuring that the volunteers are used optimally.

Our Volunteer Co-ordinators are also responsible for ensuring that suitable volunteers have DBS checks where needed and they are adequately trained to do their role working with our Charity Administrator.

Essential

• Experience in volunteering or HR and recruitment
• Managing and supporting volunteers
• Time manage effectively
• Supporting and advising others on policies and procedures
• Ability to motivate and encourage
• Working knowledge of databases
• Excellent communication and interpersonal skills
• Excellent organisation and team building skills

Desirable

• Facilitation and/or training skills
• Personal experience of volunteering

What difference will you make?

You most likely will not have heard of Complex Regional Pain Syndrome (CRPS), and you wouldn’t be alone in this! But we see and know first hand the impact it has on those living with it and on those caring for someone with the condition. We know the huge challenges they face even with simply getting a correct diagnosis, let alone the appropriate treatment and relevant support. 

You will join the charity during a challenging period and your expert knowledge and experience will be invaluable to our success. You will have a key role in ensuring we can maintain our support services and become a sustainable charity to allow us to fulfil our aims. 

What's in it for the volunteer?

This role is a fantastic opportunity to volunteer with a small but ambitious charity, developing and honing your skills.

You could gain experience in the charity sector, a broader C.V, or a sense of accomplishment from using your skills to help people affected by a very painful condition.

You would be a part of our small, friendly, forward-thinking charity team, focused on reaching people who may not have heard about the charity or the condition. You would have a key role in developing a volunteering team. This is a fantastic opportunity for you to make a real difference to a rare condition.

A few more details

If you don't have the exact experience, but are interested to volunteer with us, please apply! We would be thrilled to find out about how your interests and experience match with our needs or what we are doing. 

This role is done remotely using Zoom, phone and email. You would be working closely with the volunteers and trustees. However we would have regular updates and remote meetings with the Chair and/or Trustees.

We have an induction process to help successful applicant to understand how our Charity operates.

We want to collaborate with more organisations, schools and hospitals getting the word out about our work and services. In order to do this, we need help from volunteers. 

Who are we looking for?

Outreach Assistants:
You will be enthusiastic about bringing about more representation and inclusion.

Enjoy development and may have experience of working with schools, hospitals and business development.

Be a good communicator (this does not need to be verbal communication, we recognise other forms of communication such as Sign Language, Eye Gaze, etc.)

Somebody who thinks outside the box (no robots at Buttons & Bubbles) 

What do we expect?
Must be willing to undertake our training programme

Have an Enhanced DBS check (preferably be on the update system)

Sign our volunteer contract. (If you disagree with anything in it please do discuss it with us and we will be happy to have a conversation and make small changes if appropriate).

A positive attitude to disability and illness. We are happy to answer questions on this.

If you would be interested in having more information about this opportunity or want to know what else we have (trust us there is plenty) please email

Why we want you

Are you a great communicator who enjoys bringing people together? Local groups across the UK are run by volunteers and offer friendship and support to people living with Parkinson's and their families and friends. We need great organisers who can keep our members and volunteers connected to our local group’s range of activities.

What you will be doing

• Help organise and promote the groups range of activities
• Keep up to date about the news and developments of Parkinson's UK more widely, sharing these with the group
• Encourage and inspire others to engage with activities
• Attend regular committee meetings and take and circulate notes
• Work with local Parkinson's UK staff to ensure the group runs within Parkinson's UK governance procedures

The skills you need

• Strong administrative, organisational, communication and IT skills to help keep the group running smoothly
• Good collaboration skills - support the team to be inclusive, open to a diversity of views
• Positive attitude; making things happen in your local community and bringing people together to work as a team
• Supportive; able to listen to the needs of people with Parkinson's, and reflect these to the group to shape the support provided
• Honest; you'll know when to ask for help, or when tasks might be seen as less important, and able to share that with Parkinson's UK and your group

We're a brand new start-up at the very begining of our journey and looking to recruit this exciting new role of Volunteering Officer (Volunteer) for approx 4 hours per week at MINDSET. This is a Flexible and Remote Volunteer Role.

About MINDSET:

MINDSET is a brand new UK charity on a mission to empower men through mental wellbeing and personal growth, guided by positive role models. We believe that every man deserves the opportunity to thrive, and that true strength lies in vulnerability, connection, and purpose. Our Brotherhood is a community built on shared experience and mutual support.

Do you have a knack for recruitment and a passion for building powerful communities?

At MINDSET, we are creating a unique brotherhood, empowering men through authentic connection and shared experience. We need an enthusiastic Volunteering Officer to find and engage the incredible men who will become our next generation of role models and change-makers. This role is about outreach, connection, and bringing new energy into our charity. You'll be responsible for crafting compelling messages, running recruitment campaigns, and welcoming new volunteers into the MINDSET family. If you're a creative communicator, a natural networker, and deeply believe in the power of giving back, this is your chance to significantly expand our reach and impact.

We're looking for someone with:

• Strong communication and marketing skills.

• Experience in recruitment, outreach, or community engagement.

• A creative approach to attracting diverse talent.

• Highly organised and proactive.

• A genuine passion for our mission and the power of brotherhood.

Join us and be the voice that calls new heroes into action, growing our vital network of support. Your efforts will directly lead to more men being supported.

Ready to grow a movement and expand our brotherhood?

MINDSET Charity

@MINDSETCharity

Are you a qualified accountant, looking to make a real difference to a human rights charity?

The Restraint Reduction Network (RRN) is looking for a dedicated and passionate honorary Treasurer to join our Board of Trustees.  

About the RRN Treasurer role

This is an exciting opportunity to volunteer with the RRN in a vital governance role: the Treasurer maintains an overview of the RRN’s financial affairs, ensuring effective and appropriate financial measures, controls and procedures are in place. As a member of the Board of Trustees, the Treasurer also supports good governance helping set the strategic direction of the charity for the years to come.

The role would suit a qualified accountant with some knowledge of charity accounting and the ability to communicate financial information to the wider board in a clear and accessible way. 

With a passionate Board of Trustees and a committed staff team, you’ll join an organisation focused on positive change.

This is a voluntary role. Any expenses incurred while carrying out the duties of the role will be reimbursed.

About the RRN

RRN is a national charity with an ambitious vision to eliminate the unnecessary use of restrictive practices across health, social care and education. We want to develop a culture of respect for human rights across services.

If you share our vision, we would love to hear from you.

Lockdown ended. Loneliness didn’t.

At SUNSHINE, we're here to help—but we need your leadership behind the scenes.

Ready to Make a Real Impact? Help Us Create an Amazing Volunteer Experience

As a 100% volunteer-run charity, we know that our success hinges on the people who give their time and heart. We call this The SUNSHINE Experience, and we want to ensure it's the most rewarding and supportive volunteer journey out there.

We are seeking a Volunteering Manager to take the lead on the setup and ongoing management of our volunteer programme. If you are passionate about building and nurturing a team, we want to hear from you.

What You'll Be Doing:

This is a pivotal role that will shape the heart of our organisation. You will be responsible for creating a culture of appreciation and excellence. Your duties will include:

• Developing and implementing a comprehensive volunteer programme that ensures a high-quality experience for every person who joins us.

• Leading the volunteer recruitment process, from crafting engaging ads to overseeing interviews and onboarding.

• Managing and supporting our team of volunteers, acting as their main point of contact and ensuring they feel valued and heard.

• Implementing our retention and recognition initiatives, celebrating milestones, and championing our "Shine Bright" awards.

• Working with the board to identify and address volunteer needs, ensuring we are always improving the volunteer experience.

• Building partnerships, with universities, colleges and specialised schools, the community, local volunteer centres and councils to promote our volunteering opportunities across London.

Your contribution will be invaluable, helping us build a strong, skilled, and passionate team that directly benefits the people we serve.

Why You'll Love Being a SUNSHINE Volunteering Manager:

• Be a Leader: You'll be in charge of a core function of our charity, directly impacting our ability to grow and help more people.

• Grow with Us: This role offers fantastic professional development opportunities in leadership, management, and strategic planning.

• Join a Family: You'll be part of a warm, supportive, and passionate community of like-minded people dedicated to our mission.

Ready to start your SUNSHINE Experience?

We're excited to see your application and learn how your unique skills can help our community shine. Apply today and become a part of something truly special.

Let’s not forget how lockdown made us feel. Let’s make sure SUNSHINE is always ready to respond—with heart and with structure.

We don't currently have a website as it's in development, but you can find us on social media @SUNSHINEChty.

Job description:

We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria.

About the Role

The ePDP Programme Manager is a strategic leadership role responsible for overseeing the Enhanced Professional Development Programme (ePDP) and managing the ePDP Liaison. This position ensures the successful delivery of the ePDP, aligning it with organisational goals and fostering a culture of continuous learning and professional growth. The Programme Manager will work closely with senior leadership, Heads of Department (HoDs), and the ePDP Liaison to design, implement, and refine the programme, ensuring it meets the needs of participants and the organisation.

Key Responsibilities

1. Strategic Oversight of the ePDP

• Develop and execute the strategic vision for the ePDP, ensuring alignment with organisational objectives.
• Collaborate with the Director: HRBP, Legal, IT & ePDP to define programme goals, KPIs, and success metrics.
• Continuously evaluate and refine the programme to address emerging needs and industry trends.

2. Team Leadership & Management

• Manage and mentor the ePDP Liaison, providing guidance and support to ensure effective programme execution.
• Foster a collaborative and results-driven team culture, encouraging innovation and accountability.

3. Stakeholder Engagement

• Build and maintain strong relationships with Heads of Department (HoDs) and external partners to ensure programme relevance and impact.
• Act as the primary point of contact for senior stakeholders, providing regular updates on programme progress and outcomes.

4. Programme Design & Implementation

• Oversee the design and delivery of ePDP content, ensuring it meets the developmental needs of participants.
• Coordinate with internal and external facilitators to deliver high-quality training sessions, workshops, and resources.
• Ensure the integration of feedback from participants and stakeholders to enhance programme effectiveness.

5. Monitoring & Evaluation

• Establish a robust monitoring and evaluation framework to track participant progress and programme impact.
• Analyse data to identify trends, challenges, and opportunities for improvement.
• Prepare comprehensive reports for senior leadership, highlighting achievements, challenges, and recommendations.

6. Communication & Advocacy

• Promote the ePDP across the organisation, ensuring high visibility and engagement.
• Develop communication strategies to highlight success stories and programme benefits.

Required Skills

• Strategic Thinking: Ability to align the ePDP with organisational goals and adapt to changing priorities.
• Leadership & Team Management: Proven experience in leading and mentoring teams to achieve results.
• Stakeholder Management: Exceptional relationship-building skills to engage and influence senior leaders and cross-functional teams.
• Project Management: Strong organisational skills to manage complex programmes, budgets, and timelines.
• Analytical Skills: Ability to analyse data, identify trends, and make data-driven decisions.
• Communication: Excellent written and verbal communication skills to articulate programme vision and outcomes.

Preferred Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
• 5+ years of experience in programme management, learning and development, or a related field.
• Experience in designing and implementing professional development programmes.

Job Types: Part-time, Volunteer

Benefits:

• Work from home

Application question(s):

• Are you sure you can commit to this being a non-paid role?
• Can you commit to 16 weeks ?
• Do you have access to personal PC or laptop?

Work Location: Remote

Use your expertise to shape education, influence communities, and grow as a leader. Roles available at colleges England.

Are you a business leader or corporate professional looking to make a meaningful impact outside the boardroom?

By becoming a volunteer governor at a further education (FE) or sixth form college, you’ll help shape the strategic direction of an organisation that transforms lives through education and skills—while strengthening your own governance experience and leadership credentials.

Why it’s relevant to professionals like you

Further Education colleges train over 1.6 million learners annually, preparing the skilled workforce that keeps our economy moving—from engineers and IT specialists to healthcare professionals and construction experts.

As a college governor, you’ll sit on the board of an FE institution (and registered charity), where your insight into strategy, risk, people, or finance will have a direct impact on how public funds are spent, how performance is measured, and how learners are supported to succeed.

This is an opportunity to:

• Apply your corporate skills in a charitable leadership role
• Gain board-level experience and enhance your CV
• Contribute to local economic growth and social mobility
• Support a vital sector during a time of transformation

What you’ll do

As part of a governing board, you’ll:

• Set strategic direction: Help define the college’s mission and goals
• Hold leadership to account: Monitor finances, performance, and outcomes
• Ensure governance excellence: Make decisions in the best interests of learners and stakeholders
• Act as a charity trustee: Ensure financial sustainability and legal compliance

You’ll also engage with senior leaders and external stakeholders, including local employers, regulators, and community partners.

Who we’re looking for

We welcome professionals from a broad range of sectors, including but not limited to:

• Finance, Audit & Risk
• HR, People & Culture
• Strategy, Transformation & Operations
• Technology, AI & Digital
• Legal, Governance & Compliance
• Marketing, PR & Communications
• Education, Apprenticeships or vocational courses

What matters most is your strategic thinking, commercial awareness, and commitment to helping others succeed.

Prior education experience is not required. Full induction and training are provided, with access to DfE-funded development and peer mentoring where needed.

Time commitment

Expect to give approximately 1–2 days per month, including:

• Attending board and committee meetings (in-person or remote)
• Reading papers and preparing questions
• Participating in training and occasional college visits

The time commitment is manageable alongside a full-time role—and many employers actively support staff to take on governance roles as part of their professional development.

Where you’ll be needed
Some colleges offer remote governance and meetings take place online. This may suit you best, or we may suggest a role where you volunteer on a hybrid basis at a college within a reasonable distance from you. We are recruiting governors for colleges across England, with new opportunities added regularly. 

What’s in it for you?

· Enhance your board-level and governance experience

· Develop strategic oversight and leadership outside your day-to-day role

· Expand your professional network

·Give back in a way that creates long-term, measurable impact

· Gain exposure to the education, charity, and public sectors

Ready to step into a strategic, purpose-driven leadership role?

If you’re ready to bring your corporate insight to the education sector and help shape the future of skills, opportunity, and social mobility—we’d love to hear from you.

Apply now to become a volunteer college governor.

Do you want to join our mission to empower and support LGBTQ+ young people? The Kite Trust is recruiting for a number of new Trustees, following several of our long-standing Trustees reaching the end of their tenures.

It's an exciting moment to join our charity and our work in supporting and empowering LGBTQ+ youth, with a new strategic plan in development and new major projects recently launched such as Turning the Tide - drawing together collaboration across the LGBTQ+ youth sector - and Creating Supportive Environments, fighting back against hate.

Central to us now and always is our fantastic Youth Work programme which provides individual and group support to LGBTQ+ young people across Cambridgeshire and Peterborough.

We are looking to add to our board's expertise in particular areas, and would welcome applications from people who share our passion and commitment to supporting LGBTQ+ young people, alongside skills and experience in any of the following: Finance (for Treasurer role), Charity Governance and Compliance, Income Generation and Business Development, Safeguarding, Human Resources, and Communications.

Trustees can be based nationwide, but will be required to attend the Cambridgeshire LGBTQ+ Centre in Ely on one day a year for Trustee Day. Board and sub-committee meetings are conducted online. Commitment to LGBTQ+ rights and the empowerment of young people are essential to the role.

We're a brand new start-up at the very begining of our journey and looking to recruit this exciting new role of General /Charity Manager (Volunteer) for approx 4 hours per week at MINDSET. This is a Flexible and Remote Volunteer Role.

About MINDSET Charity:

MINDSET is a brand new UK charity with a clear, inspiring purpose: to empower men through mental wellbeing and personal growth, guided by a network of compassionate role models. We are built on the belief that every man deserves the opportunity to thrive, and that true strength is found in vulnerability and connection. Our work involves peer mentoring, skills development, and creating a supportive Brotherhood.

Do you have the leadership vision and operational drive to build a thriving charity from the ground up?

MINDSET is forging a powerful brotherhood, dedicated to redefining men's mental health and empowering them to find strength in vulnerability. We're seeking an exceptional General/Charity Manager to lead our day-to-day operations and realise our ambitious vision. This is an opportunity to be at the helm of a charity with immense potential, translating strategic goals into tangible impact. You'll inspire our team of volunteers, manage vital programmes, and ensure our resources are effectively channelled to support men across the UK. If you're a dynamic leader with a passion for mental wellbeing and a proven track record in charity management, this is your chance to create a lasting legacy.

We're looking for a leader who embodies:

• Strong leadership and team management skills.

• Proven experience in charity operations, programme delivery, or organisational development.

• Exceptional communication and stakeholder engagement abilities.

• A deep strategic understanding and the ability to execute.

• Unwavering commitment to the MINDSET mission and our Brotherhood values.

This isn't just a role; it's a call to lead, to inspire, and to build a movement that changes lives.

Ready to build, lead, and empower a generation of men?

MINDSET Charity

@MINDSETCharity

Trustee (Voluntary Role)

Location: Nationwide

Department: Volunteer Roles

Salary: Volunteer Role

Job Type: Part time

Contract Type: Permanent

Do you want to help lead an organisation committed to addressing low literacy and numeracy levels amongst people in the criminal justice system?

We’ve made substantial progress in recent years, with improvements and expansions to our delivery model and significant growth in our staff team. To support our strategic development, we are recruiting new Trustees to help steer our activities and strengthen our governance.

Working collaboratively with our non-executive Board of 14 trustees, your responsibilities will include shaping and monitoring the charity’s strategic direction, overseeing financial planning, risk and compliance, supporting and constructively challenging senior staff, and acting as an ambassador for our work. You’ll also ensure our governance is robust and that we meet our regulatory obligations. The role typically involves between four and ten days each year and is unpaid, though reasonable travel and other expenses will be reimbursed.

To succeed in this role, you will bring strong personal commitment to our mission, the confidence to engage in strategic and governance discussions, and a readiness to support and challenge respectfully. You do not need prior trustee experience - training and support will be provided. We particularly welcome applicants with skills or experience in governance/regulation or legal practice, digital strategy, marketing and brand development, fundraising, board-level financial management, HR and organisational development, educational practice, leadership across public/private/charity sectors, government relations, and equality, diversity, inclusion and belonging. We are equally interested in those with lived experience relevant to our mission (for example, developing reading skills later in life or having personal experience of the criminal justice system).

If you share our dedication to supporting literacy, numeracy, and transformation within the criminal justice system, we’d love to hear from you - please see our recruitment pack for further details.

Benefits: Induction training and ongoing training to support and develop you in your volunteer role; ongoing support and quarterly reviews to gain the most from your volunteering experience; flexible volunteering opportunities, subject to the requirements of your role; reasonable, out of pocket, volunteering expenses are reimbursed.

REF-224 167

Emerge Worldwide exists to amplify voices until freedom rings for all women and girls.

Our vision is to see sexual exploitation and sex trafficking abolished, and it starts one mind at a time, one life at a time!

Our mission is to prevent sexual exploitation and trafficking by advocating for policy reform, raising public awareness, and providing comprehensive support to victims/survivors. The organisation aims to assist vulnerable youth, particularly girls, and women, influence public discourse through education, and foster systemic change to enhance protections for individuals impacted by exploitation and trafficking.

Purpose of Role

The Communications Officer will play a key role in ensuring effective internal and external communication across Emerge Worldwide. This role will be responsible for producing high-quality newsletters, managing communication with partners, collaborators, influencers, and associates, maintaining organisational directories, and supporting the flow of information across departments. The Communications Officer will also manage calendars, support administrative needs, and liaise with the social media team to ensure consistent messaging and brand alignment.

This position requires excellent organisational, IT, and communication skills, alongside a proactive approach to supporting the charity’s mission and daily operations.

Role Description - What will I be doing?

 Communications & Engagement

• Draft, design, and distribute newsletters and organisational updates to stakeholders.
• Maintain effective communication with partners, collaborators, influencers, and associates.
• Identify and manage key contacts and opportunities for engagement.
• Share key information across internal departments and teams to improve collaboration.
• Work with departments to ensure consistent messaging across all channels.
• Support the development of communication strategies to raise Emerge Worldwide’s profile.

 Administration & Coordination

• Respond to general email enquiries and redirect them appropriately.
• Manage shared drives, organisational directories, and ensure accurate record-keeping.
• Coordinate and set up meetings, including preparing agendas and taking minutes.
• Support calendar management for the organisation, ensuring alignment across departments.
• Assist with the preparation of presentations, reports, and communication materials.
• Work closely with the Operations Manager to ensure smooth organisational communication flow.
• Work within agreed budgets and managing resources effectively.

 Technical & IT

• Use Microsoft Office (Word, Excel, PowerPoint) for reporting, communication, and presentations.
• Support the use of Mailchimp or other IT software for mass communications.
• Maintain mailing lists, contact directories, and subscription platforms.
• Ensure compliance with data protection, GDPR, and organisational policies when managing contacts.

 Other Duties

• Support wider organisational projects and campaigns where communication is required.
• Build and maintain professional relationships with stakeholders.
• Participate in departmental and cross departmental progress meetings, training, and 1:1s
• Undertake training and professional development as required.
• Carry out any other duties in line with the role as directed by the Operations Manager.

Person Specification - What skills and qualities do I need?

Essential Skills & Experience

• Strong written and verbal communication skills with the ability to draft professional correspondence and engaging content.
• Excellent IT skills, particularly Microsoft Office (Word, Excel, PowerPoint).
• Experience using digital communication tools such as Mailchimp, CRM systems, or equivalent.
• Strong organisational and time-management skills with the ability to manage multiple priorities.
• Experience managing calendars, meetings, and administrative systems.
• Experience of successfully working collaboratively across teams or departments.
• Attention to detail with a proactive and solution-focused approach.
• Proactive, showing initiative, with the ability to work unsupervised
• Understanding of confidentiality, safeguarding, and GDPR compliance.

 Desirable Skills & Experience

• Experience working in a charity, non-profit, or mission-driven organisation.
• Familiarity with managing contact directories, databases, or CRM systems.
• Knowledge of social media platforms and how they integrate with organisational communication.
• Experience of stakeholder engagement and partnership communication.
• Ability to produce visually engaging newsletters, reports, and presentations.
• Event coordination or project support experience.

 Personal Qualities

• A collaborative team player with strong interpersonal skills.
• Confident, professional, and approachable communication style.
• Able to work independently and take initiative.
• Flexible and adaptable.
• Passionate about Emerge Worldwide’s mission to advocate against sexual exploitation and support vulnerable groups.

Requirements

• Resides in the UK and is eligible to volunteer
• A DBS check, if applicable
• Able to work in alignment with Emerge Worldwide’s policies, procedures, values, standards, and boundaries, including those relating to confidentiality, safeguarding, health & safety, equal opportunities, and the volunteer code of conduct.
• Model Emerge Worldwide values and behaviours in all team activities

What support will I receive?

• An induction, ongoing training, supervision and support from your supervisor and the team
• Access to Emerge Worldwide’s training courses
• Out of pocket expenses approved in advance will be reimbursed

I would like to volunteer:

Please submit a Cv and cover email

References will be taken upon successful offer.

Position Overview:
The Programme Specialist is critical in supporting the delivery of a high-impact employability and skills development programme. Working under the guidance of the Programme Lead, this position focuses on coordinating projects, managing participant engagement, and ensuring the smooth execution of training initiatives, mentorship activities, and job placement efforts. The Programme Specialist directly empowers individuals to achieve workforce readiness and sustainable employment.

Key Responsibilities:

1. Project Coordination:

   • Assist in managing day-to-day activities of the programme, including onboarding, skills assessments, and skills development of participants.

   • Track progress against programme milestones (e.g., participant enrollment and completion rates) and flag delays to the Programme Lead.

2. Participant Support:

   • Serve as a primary point of contact for participants, addressing inquiries and providing guidance on programme resources, training modules, and job search tools.

   • Maintain accurate participant records, including attendance, skill assessments, and post-program outcomes.

3. Stakeholder Engagement:

   • Support the Programme Lead in building relationships with internal stakeholders.

4. Data Management & Reporting:

   • Collect and analyse data on participant progress, employment outcomes, and programme effectiveness using CRM systems or databases.

   • Prepare regular reports for the Programme Lead to inform decision-making and demonstrate impact to funders/stakeholders.

5. Logistics & Compliance:

   • Manage programme materials, including training resources, digital platforms, and participant handbooks.

   • Ensure compliance with programme guidelines, confidentiality policies, and grant reporting requirements.

1. Continuous Improvement:

   • Gather feedback from participants and partners to identify opportunities to enhance programme delivery.

   • Support the implementation of new tools or processes to improve efficiency and participant satisfaction.

Required Qualifications:

• Education: Bachelor’s degree in Social Sciences, Education, Human Resources, or a related field.

• Experience:

  • 1–3 years in programme coordination, workforce development, adult education, or a similar role.

  • Experience working with diverse populations, including youth, underserved communities, or career changers.

• Skills:

  • Strong organisational and multitasking abilities, with attention to detail.

  • Proficiency in Google products (Forms, Sheets, Docs, Slides) and familiarity with CRM tools.

  • Excellent interpersonal and communication skills for engaging participants and stakeholders.

  • Basic data analysis and reporting capabilities.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

We're a brand new start-up at the very begining of our journey and looking to recruit this exciting new role of Service Manager (Volunteer) for approx 4 hours per week at MINDSET. This is a Flexible and Remote Volunteer Role.

About MINDSET:

MINDSET Charity is all about empowering men through mental wellbeing and personal growth. We're a start-up UK charity built on the belief that true strength is found in vulnerability, connection, and purpose. Our work involves creating safe spaces where men can talk openly, learn new skills, and find support from positive role models with lived experience. Our Brotherhood is at the heart of everything we do.

Are you a master of bringing ideas to life?

At MINDSET, we're building a brotherhood where vulnerability is strength and connection is key. We have powerful ideas to support men's mental wellbeing, and we need a dynamic Service Manager to turn these visions into impactful reality. This is an exciting opportunity to design, develop, and deliver vital programmes and projects that directly empower men. You'll be the architect of our workshops, mentoring initiatives, and community outreach, ensuring they are engaging, effective, and deeply aligned with our mission. If you thrive on organisation, innovation, and seeing projects through to successful completion, this is your chance to shape the direct impact of our charity.

We're looking for someone with:

• Demonstrable experience in service management, preferably within the charity or mental health sector.

• Strong organisational skills and attention to detail.

• The ability to engage and motivate volunteers and stakeholders.

• A creative approach to problem-solving and a results-driven mindset.

• A genuine passion for men's mental wellbeing and our Brotherhood's values.

Join us and be the driving force behind the initiatives that truly change lives. Your work will create the pathways to strength, connection, and purpose.

Ready to build programmes that empower a generation?

MINDSET Charity

@MINDSETCharity