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Top job
Royal Air Force Benevolent Fund
W1B, London
£52,000 per year plus benefits
This is an exciting opportunity to join the RAF’s leading welfare charity, those who care about holistic support should consider applying.
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Page 2 of 10
W1B, London
£52,000 per year plus benefits
Contract, Full-time
Job description

Head of Respite and Care

18-Month Fixed Term Contract

This is a really exciting opportunity to join the Royal Air Force’s leading welfare charity and anyone who cares about delivering person-centred, holistic and effective support and has the right skill sets, should strongly consider applying.  The Fund’s vision is that no member of the RAF Family will ever face adversity alone.  We look to support all ages within the RAF Family (c1.1 million people) with the retired veterans and their partners/widows/widowers comprising c75% of the whole Family.  Enabling affordable support to this group is a key feature of this role.

Working alongside other Welfare colleagues, the occupant of this post will work in collaboration to develop plans for affordable respite services for those who need such help, including veterans and serving personnel.  In addition, the incumbent will lead the day to day management of all respite and care related cases; they will also manage two significant contracts and our advocacy service. This position plays a key role in the Welfare Directorate.   

The role will appeal strongly to someone who has knowledge of supporting the elderly in diverse roles.  The ideal candidate will have knowledge of respite care across the UK allied with strong experience or awareness of grant making principles, with some knowledge of CQC being helpful. Experience in the third sector is the most likely background but other areas such as housing, social services or care sectors might be equally appealing.  Candidates will need to be able to manage their team at Head Office and also be ready and able to network across the Cobseo sector and beyond. To do this, no matter their background, applicants will need to be engaging and credible and prepared to travel and give presentations as necessary.  The successful applicant will demonstrate their ability to work effectively with HoD level colleagues, individually and through the Welfare Management Board, as well as a wide range of internal and external stakeholders. They will also be versatile and imaginative, be able to think strategically but have a good eye for detail and have a clear focus on delivery; the post also requires a high level of individual work/output not just managing others.

A detailed job profile is available on the Fund’s website. For an informal discussion before 18 December, please contact Paul Hughesdon, the Fund’s Director Welfare and Policy via his EA Loretta.  Prospective candidates are strongly encouraged to review the Fund’s website and published research – Meeting the Needs of the RAF Family and the 2019 Annual Review.

The closing date for applications is noon on Monday 4 January 2021. For those longlisted, suitability assessments will be held on Friday 8 January 2021, hopefully with a chance to virtually meet the welfare senior team.  Those shortlisted will be called back for interview on Friday 15 January 2021.  The post, which is for 18 months, becomes available in February 2021.

To apply, please email a covering letter (2 pages max - in which you should clearly explain how you meet the job profile), your CV (3 pages max) and provide details of your notice period, to Elizabeth Haigh, HR Advisor, RAF Benevolent Fund, 67 Portland Place, London W1B 1AR or email. Due to the high number of applications expected, only those longlisted will be notified. 

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009) which encourages applications from all sections of the community.


Working with Welfare colleagues, to drive, lead and manage all aspects of the Fund’s charitable assistance concerned with respite provision disability equipment and domiciliary/residential care support, and the provision of advocacy support. 


  • The leadership and output of the Respite & Care Team and for Respite policy and assurance UK-wide.
  • Developing all aspects of respite care provision including the management and quality control of respite breaks
  • This includes especial oversight, management and delivery of the delivery of the RAF Disabled Holiday Trust Manage, including the underpinning booking system reporting annually to the Welfare Committee.
  • The leadership and output of the Care & Housing Advocacy team and for Care & Housing Advocacy policy and assurance UK-wide.
  • Responsibility for developing all aspects of Advocacy provision, management and quality control/assurance
  • Manage the EPV and OT contracts.
  • Manage all R&C applications for financial assistance. Authorise grants of up to £10,000 and prepares casework for consideration at Grants Committees, with specific responsibility for serving cases.
  • Audit casework output from the Respite & Care Team for QA.
  • Visit respite and residential care providers and beneficiaries as required, and RAF bases and other welfare organisations with whom the Fund has either a working or supportive relationship.
  • Co-ordinates the relationship between the Respite & Care Team and other relevant welfare teams
  • Prepares the annual budget for income and expenditure of the Respite Care programme and the Respite & Care Team, and actively manages in year performance.
  • Manages the recruitment and selection of staff into the Respite & Care Team, their performance management and the application of all related HR policies. 
  • Promotes the provision of Respite & Care to the RAF and the RAF family.
  • Represents the Fund on the Cobseo Care Cluster.
  • Manage and maintain the Digital Resource for Carers in partnership with Carers UK.


  • Progressive acquisition of appropriate specialist knowledge through contact with other respite and care organisations
  • Lead on stakeholder engagement with charities, benevolent societies and third sector organisations in relation to care, mobility or advocacy support.


  • Job Knowledge
  • Decision Making and Problem Solving
  • Drive, Energy, Motivation
  • Adaptability and Flexibility
  • Accuracy and Time Management
  • Budgeting
  • Teamwork
  • Verbal Communication
  • Written Communication
  • Planning
  • Representation
  • Leadership
  • Management


Academic/Professional Qualification(s) or equivalent:


  • Proven educational standard


  • Educated to degree level or equivalent.

Knowledge/ Experience:


  • Line management of staff
  • Proven ability in welfare casework.
  • Sound administrative background and ability to manage budgets.
  • Basic understanding of the social care system.
  • Experience of dealing with elderly people.


  • Working knowledge of the RAF.
  • Working knowledge in the social welfare sector.
  • Knowledge and awareness of State Benefits System.



  • Team-building skills.
  • Ability to prioritise workload.
  • Excellent oral and written communication skills.
  • IT literate; Microsoft Office Word, Excel, Outlook and PowerPoint.
  • A flexible approach to work, colleagues and change initiatives.
  • Demonstrable presentation skills.
  • Sound emotional intelligence acumen.
  • A proactive and positive approach to work


  • Knowledge of CMS
  • Understanding of UK-wide respite options
  • Appreciation of military charity sector

Other Requirements:

  • Travel to other Fund and UK locations (as appropriate).
  • To carry out any other duties that is within the scope of the job as requested by Director of Welfare & Policy.
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More about Royal Air Force Benevolent Fund
Royal Air Force Benevolent Fund

Since our foundation in 1919, the RAF Benevolent Fund has been there, through thick and thin, supporting the RAF family. We are an inde... Read more

Posted on: 25 November 2020
Closing date: 04 January 2021
Job ref: HRC Jan21
Tags: Management

The client requests no contact from agencies or media sales.

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