Immigration Advice Volunteer Volunteer Roles
At Watford & Three Rivers Refugee Partnership, our objective is to provide practical and emotional support, ultimately helping our clients achieve a sustainable position as full members of our society. Many of our clients are destitute, homeless and have no access to assistance from the government. Our mission is to provide access to advice and essential services until statutory services are in place.
Volunteering at the Drop-In centre provides an opportunity for you to help our refugee clients with any issues they might have. We have sessions running every Tuesday between 11am and 1pm at St Mary’s Church, High Street, Watford. The Drop-In provides an opportunity for refugee clients to come and discuss any issues they have and to be listened to by one of our volunteers. Many of our clients are likely to have lived here for a while but an issue or crisis in their lives means that they need to discuss it and seek some help. They may also be in the process of seeking asylum. We can provide advice and sometimes resolve their issue there and then and at other times we refer them to another agency or invite them to come back once their issue has been looked into.
The Drop-In Centre could not function without our team of committed volunteers, and we are always looking for additional help.
Full training given on starting the role as well as regular training sessions and continual support from more experienced volunteers.
Responsibilities:
· Help with filling in forms and interpreting official documents.
· Liaising with statutory and voluntary agencies.
· Referring clients for follow up action by our Case Review Team and linking them with a befriender.
· Referring clients to our partner solicitor who specialises in immigration law and comes to the Drop-In 4th Tuesday of the month.
· Advice on how to access appropriate housing and free food in the area.
· Access to the charity’s other services, such as free English classes.
Requirements:
· Able to attend at least one Tuesday Drop-In a month.
· Complete training as required and attend bi-monthly volunteer support meetings.
Skills:
· An ability to communicate and empathise with people from a variety of backgrounds and needs.
· Basic IT skills.
· Assist clients in accessing essential services such as legal, housing, financial and food.
· Can work well as part of a team.
· Enthusiasm to help refugee clients.
Desirable experience:
· Previous volunteering experience.
· Previous experience working in a people-facing role.
If you are interested in becoming a Drop-In volunteer please apply via Charity Jobs or contact us and a volunteer coordinator will contact you to discuss this further.
Please send CV to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
It’s fantastic that you’d like to find out more about volunteering at St Mungo’s. As an Outreach Volunteer you will be assisting Outreach Workers to carry out shifts, adding vital capacity to the team, and enabling us to engage with more rough sleepers who have been referred both via StreetLink and those already known to the team. You will support with navigation, client assessments and note taking while engaging with rough sleeping clients with sensitivity and respect.
What will I be doing?
In this role, you will be supporting us with some or all of the following tasks:
- Assisting outreach workers to carry out shifts and look for referrals.
- Engaging with rough sleepers who have been referred via StreetLink and those known to the team.
- Helping clients access support around immigration, employment and reconnections and accommodation.
- Working together with the outreach worker and divide tasks where appropriate.
- Supporting outreach workers with navigation and note taking.
- Engaging with rough sleeping clients with sensitivity and respect.
- Adhering to St Mungo’s Policies and Procedures at all times.
- Promoting St Mungo’s work in an appropriate manner.
Actively promoting equality, diversity and inclusion among staff, fellow volunteers and clients.
Do I need to have specific skills?
- Have personal resilience.
- Be reliable and able to handle early start shifts.
- Good IT literacy.
- The physical ability to work on the streets – there can be a lot of walking involved.
- Client and customer focused.
- A friendly personality, good interpersonal skills, enthusiasm and motivation.
- Willing to learn and develop within the role.
- Collaborative with good communication skills.
- An understanding of the causes of homelessness and its impact.
- Genuine interest in and commitment to St Mungo’s work and client group.
- An understanding of and commitment to diversity & equality. We particularly welcome applicants with experience of using and moving on from support services.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
ABOUT THE ROLE
As part of our Community Support team, you will play a key role in ensuring the fulfilment of our users' needs by sharing information about our services, projects, and activities; this takes place in person, through our digital channels and helpline. Additionally, you will be responsible for keeping up to date information about other services and partner organisations. The primary challenge faced by the Latin American community is the language barrier, which hinders their comprehension of the UK system and their entitlements. Taking part in the Community Interpreting service, you will support service users in navigating these obstacles, enabling them to establish a more integrated life in the UK. This is an exciting opportunity for anyone who wants to better understand the challenges faced by the Latin American community in London; use their language skills in a positive and impactful way; and develop valuable administrative and customer service skills in a multicultural, fast-paced organisation.
MAIN TASKS AND RESPONSIBILITIES
● Connecting service users to our services, projects and activities in person or by answering phone calls and emails
● Supporting users with general enquiries, referring them to relevant services within our organisation as well as signposting and referring to external services
● Registering users on our database and keeping accurate records of services offered
● Monitoring internal calendars and appointments
● Sharing useful, up-to-date information with users as instructed by other team members
● Ensuring internal communications, flyers and handouts are up to date
● Interpreting calls for service users and supporting with non-official translations
● Supporting community members with basic application forms
● Liaising with staff in other departments and with external contacts
PERSON SPECIFICATION
● Good verbal and written communication skills in English and Spanish and/or Portuguese
● Ability to work effectively as a member of a team and with a diverse population of service users, staff and partners
● A caring, sensitive and non-judgemental approach
● Ability to cope with stressful and emotionally challenging issues
● Professionalism to handle sensitive and confidential information
● Excellent organisational skills, attention to detail and ability to multitask
● Ability to set their own work priorities, take initiatives and work with minimal supervision
The client requests no contact from agencies or media sales.
It is fantastic that you would like to find out more about volunteering at St Mungo’s. As an Outreach volunteer you will be assisting outreach workers to support Romanes or Romanian speaking clients face-to-face or over the phone. Other tasks involved in this role will include helping clients access support around immigration, employment, reconnections, and accommodation, to have a good understanding of the Roma communities and have knowledge of the UK EUSS requirements while understanding the rights clients have with pre settled statues and settled statues. For this role it is required that you can speak Romanes or Romanian fluently or to a high level.
In this role, you will be supporting us with some or all of the following tasks:
• Assisting outreach workers to support Romanes or Romanian speaking clients face to-face or over the phone.
• Engaging with rough sleepers who have been referred via StreetLink and those known to the team, supporting the key worker with general assessments
• Helping clients access support around immigration, employment and reconnections and accommodation.
• Working together with the outreach worker and divide tasks where appropriate, such as accompanying clients to appointments
• Supporting outreach workers with navigation and note taking.
• Engaging with rough sleeping clients with sensitivity and respect.
• Adhering to St Mungo’s Policies and Procedures at all times.
• Promoting St Mungo’s work in an appropriate manner.
• Actively promoting equality, diversity and inclusion among staff, fellow volunteers and clients.
Please see all locations and the time commitments we are currently recruiting for in this role:
- London- Mondays-Friday, between 9:30am-5pm, 4-15 hours per week/ 1-2 days per week.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Adult Casework Volunteer - Role description
Role: Adult Casework Volunteer
Team: Casework
Supervised by: Adult caseworker
Location: Tooting office on a Thursday afternoon (2-5.30pm)
Time commitment: 3.5 hours a week, we ask that volunteers commit for a minimum of 6 months
About CARAS :
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do
About CARAS casework:
CARAS works with adults and young people of a refugee and asylum seeker background to find solutions to their problems. There are two separate sub-teams within the Casework team; young people and adults. We support adults to navigate the asylum system, understand their options, access benefits, connect with services and realise their goals. We are a non-specialist casework and advocacy service, so we work in close partnership with other local organisations to whom we refer people with more complex issues.
Using the empowerment model, our casework service embodies CARAS’ values of ‘with not for’, always striving to ensure people are armed with the information and resources they need to make decisions and take action for themselves.
About the Role:
We are currently recruiting for 2 volunteers to join our Adult Casework team.
The purpose of the Adult Casework volunteer role is to support adults with a refugee or asylum seeking background to understand their rights, access information and services, and ultimately, take control of their own lives. You will work with individuals to address problems they may face relating to, among other issues, asylum support, accessing healthcare and education, access to legal advice and finding activities and opportunities.
You will start from an understanding that individuals are always best placed to solve their own problems, and often need nothing more than to talk out a problem and find the solution themselves. When helpful, you will provide information to clarify and support to take action.
The Adult Casework team hold a support session at our office in Tooting on Thursday afternoons from 2-5.30pm. Volunteer caseworkers have 1:1 appointments, either in person or by phone, with CARAS members. These can be related to a range of topics. Currently our biggest areas of work are around housing for people seeking asylum, access to college, nursery/school places for children, referrals to mental health providers, searches and signposting to activities, finding solicitors and supporting people to apply for bus passes and ID cards. Volunteers also support with administrative tasks such as updating our databases, collating resources and creating information guides.
Adult Casework Volunteer Tasks and Responsibilities:
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Working in an empowering way with individuals and promoting their independence through goal-setting.
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Supporting people to develop their knowledge of rights and entitlements.
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Assisting with filling out forms
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Signposting and referring onto other services and organisations.
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Gathering information from experts and disseminating information to people in an accessible manner.
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Engaging in collaborative internet and phone research on services, organisations and grants.
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Flagging safeguarding concerns and other issues where further support is required.
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Keeping accurate casenotes
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Supporting to maintain our signposting database
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Researching and collating resources
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Working collaboratively as a team and assisting to shape the Adult Casework project.
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Adhering to CARAS Confidentiality policy, Health & Safety policy, Equal Opportunities policy and all other policies as relevant.
Requirements:
Essential
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Experience of doing 1:1 advice work/casework.
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Excellent communication skills, especially with people with varying levels of English.
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Confidence in using IT (Microsft office, outlook, zoom, Google search, online forms)
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To be non-judgemental and able to engage with people from diverse backgrounds;
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A commitment to confidentiality and data protection
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Thorough with good attention to detail
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Reliable
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A high level of spoken and written English
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Ability to gather information from people in a sensitive way
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A calm, friendly, kind and patient approach
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Enjoyment in speaking to new people
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A commitment to working in an empowering way
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Able to maintain boundaries
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Able to work autonomously
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Currently resident in the UK
Desirable
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Working knowledge or experience of relevant law and policy around asylum support, the asylum process, rights and entitlements for people seeking asylum
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Experience of working with interpreters
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Direct experience of the UK immigration system.
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Past experience of working with people seeking asylum
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Proficiency in one or more of the following languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu or Vietnamese.
We will prioritise applicants with lived experience of the asylum process
Benefits to Volunteering:
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Learn about issues relating to refugees and people seeking asylum;
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Work as part of a friendly, welcoming team;
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Develop your skills and competencies;
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Be able to access relevant training, including safeguarding training.
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Obtain a reference from us relating to your volunteering
All volunteers must complete a basic DBS check for volunteers working with adults and attend training with us before starting. You will also receive training and support relevant to your specific role.
To Apply:
To apply for this opportunity, download and complete the CARAS volunteer application form, using this volunteer role description to inform your answers.
Applicants will have an informal meeting with the Adult caseworker, and one with community members, to assess compatibility to the role. These meetings will be on a rolling basis so apply ASAP.
Successful applicants will undergo training and induction with our team.
The client requests no contact from agencies or media sales.
Our trustees play a vital role in making sure that we achieve our core purpose. They oversee the overall management and administration of the charity. They also ensure that we have a clear strategy and that our work and goals are in line with our vision.
We’re part of a network of independent charities that offers confidential advice online, over the phone, and in person, for free. When we say we’re for everyone, we mean it. People rely on us because we’re independent and totally impartial. We can give advice on a wide range of subjects such as benefits, Universal Credit, debt, employment, housing, legal issues, immigration and much more.
We are seeking someone who is ambitious, forward-thinking and has effective communication skills.
We particularly want to recruit more women, young people and candidates from ethnic communities to increase the diversity across the board. We are looking to recruit people with skills and experience in the following:
● Human resources/Employment
● Business development/Strategy
● Income generation
● Law/legal
The ideal person will bring innovative ideas, enthusiasm and excellent judgement to help lead the organisation. Understanding of, and empathy with, the types of issues faced by our clients is also important.
What’s in it for you?
Working for a well respected charity that makes a real difference to people’s lives.
Decisions made by the board set the direction of our charitable activities and have a major influence on the success of our work so that local people are able to take decisions that directly affect their lives. The role provides a unique insight into the issues facing our local communities and being a part of improving local people’s lives is very rewarding.
You will have the opportunity to develop your skills, and utilise any expertise and knowledge to benefit the local community.
This is an unpaid role but all reasonable expenses are reimbursed.
What difference will you make?
The trustees are collectively responsible for the overall governance and strategic direction of Citizens Advice Staffordshire South West and for developing the organisation’s aims, objectives and goals in accordance with governing documents and legal and regulatory guidelines and your energy and ideas will drive the organisation forward.
If you have the personal qualities and enthusiasm to drive change and you embody our inventive, responsible and generous values, we would love to hear from you.
We are looking for new trustees with experience of working in HR or fundraising to join our experienced and committed board. We are particualrly interetested in trustees who have lived experience of migration, either from claiming asylum in the UK or navigating the immigration system. You will join our main trustee board and one of our committees depending on your expertise.
LRMN exists to empower refugees and other migrants and to bring about systemic change to remove the challenges they face. Our services include providing specialist legal advice on immigration, housing and welfare, supporting those who need to improve their skills through training and volunteering as well as helping them gain employment. We support women who survived gender-based abuse including rape, trafficking, domestic violence and more and we offer them 1:1 counselling and therapeutic activities. In addition, we provide mental health and well-being support to those who are suffering from non-clinical mental health issues. We advocate and campaign against policies that are not fair and just and which uphold hostile environment. We also provide hardship funds and food parcels to destitute clients.
As a trustee you will be expected to attend a quarterly board meeting, join a sub-committee which also meets quarterly and offer support relevant to your expertise. We have three sub-committees: Organisation Development; Finance, Risk and Compliance; and Fundraising and Marketing. Meetings normally take place in the evening from 6pm and last about 2 hours. The sub-committee meetings are online and the full board meetings are a mix of online and in-person meetings. You will need to be able to attend face to face meetings in London.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role title: Chair of the Board of Trustees
Location: Flexible (travel to London will be required at least once a quarter)
Salary: N/A (Volunteer role)
Time commitment: 2-3 days per month
Contract: The Chair is appointed for an initial 3-year term with the option of renewal for up to 3 terms. The maximum term for all trustees (including the Chair) is 9 years.
Purpose of the role:
This is an exciting opportunity for an experienced leader to join a growing, impact-focused and ambitious charity supporting refugees to access meaningful employment and build a new life.
The Chair leads the board, ensuring that it governs Breaking Barriers effectively, in service of our vision and mission. The Chair leads in an inclusive way, supporting the board to work together well, and providing support and challenge to the Chief Executive. The Chair is also an ambassador for the charity.
The Chair of Breaking Barriers provides visionary leadership and strategic direction, ensuring that the organisation effectively achieves its mission while adhering to its core values. This pivotal role involves governance oversight, board leadership, executive support, and serving as an ambassador for the organisation.
Key responsibilities:
- Strategic leadership and vision: Guide the organisation with a strategic vision, aligning the board and staff's efforts with the mission. Lead the development and review of long-term strategies to ensure responsiveness to community needs and adaptability to the changing environment.
- Governance and oversight: Ensure effective governance, oversee board operations, and ensure compliance with legal, ethical, and functional responsibilities. Monitor financial performance and adherence to non-profit management best practices.
- Resource mobilisation: Support and participate in fundraising strategies, leveraging networks, and engaging with donors and stakeholders to secure necessary resources for the organisation's work.
- Building and leading the board: Ensure the board comprises members with diverse skills and perspectives. Lead recruitment, orientation, and training of board members and facilitate effective meetings and discussions, ensuring productive governance to advance the purpose and values of the organization.
- CEO support and evaluation: Support and maintain a constructive relationship with the CEO, creating a positive and strong working relationship to jointly set and achieve appropriate targets, staying in regular contact and acting as a sounding board to discuss strategic or staffing issues - coaching, supporting and challenging as necessary. Ensuring accountability for organisational performance.
- Ambassadorship: Act as the primary ambassador, representing and promoting the organisation's mission, values, and interests to external stakeholders, enhancing its reputation, and fostering collaboration, fundraising and promotional opportunities.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. Please apply via Charity Jobs by submitting a cover letter (up to approximately 2 A4 pages), referencing how you believe you best meet the person specification. You are also welcome to include any reasonable adjustments you require for the interview process. Please view the attached recruitment pack for further essential information for candidates.
Closing date for applications is 11:59pm on Thursday 2nd May. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role Summary
We are looking for a new Chair of Trustees who will offer strategic and supportive leadership to our highly effective, collaborative and committed Board. The Chair leads the board, ensuring that it governs the charity effectively, in service of the charity's vision and mission. The Chair leads in an inclusive way, supporting the Board to work together well, and providing support and challenge to the Chief Executive. The Chair is also an ambassador for the charity.
Chair role & responsibilities
Provide strategic leadership to the charity and the Board, ensuring that Glass Door achieves its mission with the interests of Glass Door's guests at its centre.
Work collaboratively with the CEO, staff and volunteers to achieve our mission and optimise the relationship between the Board and Glass Doors's staff and volunteers.
Provide leadership within the Board, ensuring that it fulfills its responsibilities for the governance of the organisation and promoting governance among fellow Trustees, providing clarity around boundaries between governance, management and operations.
Plan and chair the bi-monthly board meetings and the AGM, with colleagues as appropriate and liaise with the CEO, Company Secretary and Governance Trustee with regard to setting up meetings, agenda items and annual report content.
Facilitate meetings ensuring all have equal involvement in discussions, clarifying any uncertainties, confirming decisions made and actions to be taken and ensuring effective time management of meetings whilst providing appropriate periods of discussion and reflection.
Act as a spokesperson and figurehead for Glass Door when required.
Support Glass Door functions and events eg attendance at supporter events.
Support the Head of Fundraising & Major Donors with the cultivation of high-level donors, occassionally attending meetings where value can be added.
Represent the Board at staff Town Hall meetings.
Support the team liaising with partner churches and statutory authorities as required and be the public face of Glass Door in the local community.
Liaise with the CEO and he Board to keep an overview of the charity's affairs.
Provide supervision and support to the CEO as necessary in addition to planned monthly/bi-monthly 'catch up' meetings and, with the People Trustee, lead the CEO's annual performance review.
To act as final stage adjudicator for disciplinary and grievance procedures if required.
What we are looking for
Experience of being a Trustee, ideally in the third sector, and an understanding of the legal responsibilities and liabilities of a Trustee/Director.
A keen sense of strategic purpose.
Strong leadership skills, able to foster and promote a collaborative team environment and an inclusive and collaborative leadership style; able to inspire and support everyone to participate on an equal footing.
An ability to facilitate, mediate, influence and respect the confidences of colleagues. The ability to listen and engage effectively. You are comfortable with challenge and debate and are able to encourage that in others whilst fostering a collaborative board environment.
Excellent presentation and communication skills.
Advocate and ambassador - possess gravitas to lead the organisation and be able and willing to champion Glass Door.
Demonstrate a strong and visible passion and commitment to Glass Door's guests and ensure that the interests of our guests drive the decisions of the Board.
A strong personal commitment to equity, diversity and inclusion.
A willingness to devote necessary time and effort to your duties as Chair and be available and responsive (e.g. when things sometimes 'come up' that require the Chair to advise, support or give consent to).
What's in it for the new Chair?
Our vision is a world where no one has to sleep on the streets of London and we're working every day to achieve this. Your role as Chair will offer you an incredibly reqarding experience to use your skills and collaborate with the rest of the Board and staff members for the benefit of people experiencing, or at risk of homelessness.
For more information please see the full role description and Glass Door information pack attached,
The client requests no contact from agencies or media sales.