Impact and insights manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and enthusiastic Events & Customer Experience Duty Manager to join our Events team at Enable!
The Events & Customer Service Duty Manager is responsible for leading the delivery of an exceptional customer experience across Enable's venues, ensuring the smooth and effective operational delivery of events and day-to-day activities. The role will champion customer service excellence, leading front-of-house operations and ensuring every visitor receives a professional, welcoming and consistently high-quality experience.
The role will lead front-of-house teams, coordinate operational activity, resolve customer issues and ensure that all customers, visitors, clients and stakeholders receive a consistently high standard of service.
Working as part of the operational management team, the Events & Customer Service Duty Manager will take responsibility for the successful delivery of events and venue operations on a day-to-day basis. The role will provide an opportunity to develop the customer experience and operational management.
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
Reports to: Facilities & Operations Manager
Based: Wandsworth
Salary: £32,000 per annum
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, Office, Rota Based
DBS: Enhanced
Role Overview:
The Events Team are a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team who pride themselves in 5 start customer service and going the extra mile for their clients. In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work.
Main Duties/Responsibilities:
Customer Experience
- Deliver a consistently high standard of customer service across all customer touchpoints
- Act as a visible and approachable presence for customers, clients and visitors
- Proactively identify opportunities to improve the customer experience
- Respond to customer queries, feedback and complaints in a professional and timely manner
- Resolve issues effectively, escalating matters where appropriate
- Ensure customer feedback is captured and used to support service improvements
- Promote a positive, welcoming and inclusive environment for all customers and visitors
Event and Operational Delivery
- Take operational responsibility for the smooth delivery of events and activities during duty manager shifts, including build, live and break
- Ensure all operational areas are prepared and ready for customers and event attendees.
- Monitor customer flow, queues, facilities and overall customer experience
- Respond quickly and effectively to operational issues and unexpected situations
- Ensure agreed event plans, procedures and customer service standards are delivered
- Work closely with event organisers, contractors, suppliers and internal teams to support successful event delivery.
- Produce high-quality End of Day Reports, identifying trends, lessons learned and opportunities to improve operational process and the customer experience, making recommendations to management to support continuous improvement
- Carry out pre-event venue readiness inspections to ensure all customer-facing areas, equipment and facilities are presented to the highest standard prior to opening
- Ensure venues are reinstated to operational standards following each event, identifying any maintenance, cleaning or operational issues requiring follow up
Team Support
- Lead, motivate and support customer service and front-of-house teams during events and daily operations.
- Provide clear briefings and ensure staff understand their roles and responsibilities
- Monitor team performance and provide coaching and feedback
- Support the induction and training of new team members
- Promote a positive team culture focused on excellent customer service
- Address poor performance or conduct issues in line with company procedures, escalating where necessary.
- Develop, implement and maintain consistent customer service standards across all venues, events and front-of-house operations
- Lead and follow through on receiving customer feedback
- Support commercial objectives through strong customer engagement and insight
- Lead by example, demonstrating professional and exceptional customer service standards at all times
- Foster a collaborative working environment, encouraging effective communication and teamwork across operational departments
Health, Safety & Compliance
- Ensure the event operates in accordance with relevant health and safety procedures
- Respond appropriately to incidents, emergencies and safeguarding concerns
- Complete and maintain accurate operational and incident records
- Ensure staff follow relevant policies, procedures and risk assessments
- Support the safe evacuation, invacuation, lockdown and other emergency procedures where required
- Report any hazards, incidents or operational concerns to the appropriate manager
Communication and Administration
- Maintain effective communication with colleagues, managers, customers and stakeholders
- Complete shift handovers and operational reports
- Record customer feedback, incidents and service issues accurately
- Support the monitoring of customer service performance and operational standards
- Contribute to team meetings, service reviews and continuous improvement activity
Skills and Experience:
Essential
- Experience working in a customer-facing operational environment
- Experience delivering a high standard of customer service
- Experience supervising, leading or supporting a team
- Excellent communication and interpersonal skills
- Ability to remain calm and professional under pressure
- Strong problem-solving and decision-making skills
- Ability to work flexibly, including evenings, weekends and event days
- Good organisational and administrative skills
- Full UK driving License
Desirable
- Experience working in events, hospitality or similar operational environment
- Experience handling customer complaints and challenging situations
- Experience working in a busy venue or high-volume customer environment
- Experience supporting staff training and development
- Experience with customer feedback systems or performance monitoring
Key Competencies
- Customer-focused
- Operationally effective
- A confident communicator
- Calm under pressure
- Solution-focused
- A positive team leader
- Organised and proactive
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
The client requests no contact from agencies or media sales.
Background
The Lily Foundation is the UK's leading charity dedicated to advancing research, raising awareness, and providing support for individuals and families affected by mitochondrial disease ('mito'). Our vision is for a world in which every mitochondrial disease patient has a voice and access to treatment, support to improve their life and, ultimately, a cure.
We currently raise around £1m each year, with community fundraising, challenges and special events generating the majority of our income. With a new fundraising strategy in place, exciting plans for growth and increasing opportunities to engage supporters in different ways, we're looking for someone to bring these programmes together into a joined-up public fundraising portfolio.
This is a fantastic opportunity to help shape the future of public fundraising at The Lily Foundation, building on our strong foundations while developing new ways to inspire supporters, grow income and maximise long-term engagement.
About the role
This is an exciting new role with responsibility for leading and developing Lily's public fundraising programme, bringing together our sports events, special events, community fundraising and emerging individual giving activity.
Reporting to the COO, you'll provide leadership across the public fundraising team, ensuring our programmes work together to deliver an outstanding supporter experience and sustainable income growth. You'll line-manage three colleagues, helping them succeed in their roles while creating a joined-up approach to planning, delivery and stewardship across the portfolio.
Alongside overseeing one of Lily's largest fundraising income streams, you'll also play an important role in developing our Individual Giving, Regular Giving and legacy fundraising activity, helping turn these emerging programmes into strong and sustainable sources of future income. If you're someone who enjoys developing people, spotting opportunities and bringing different strands of fundraising together, this is a brilliant opportunity to make a lasting impact.
Key responsibilities
- Lead the delivery and ongoing development of Lily's public fundraising programme, ensuring community fundraising, sports events, special events and individual giving activity work together to maximise income and supporter engagement.
- Line-manage, support and develop the two Events Managers and the Community & Individual Giving Officer, providing clear direction, regular feedback and development opportunities, and carrying out formal performance reviews
- Work closely with the Head of Fundraising to translate Lily's fundraising strategy into practical annual plans, priorities and targets for the public fundraising portfolio.
- Oversee the performance of the public fundraising programme, monitoring income, expenditure and KPIs, identifying trends and opportunities, and taking action where required.
- Support the continued development of Lily's Individual Giving, Regular Giving and Legacy fundraising programmes, helping to test new ideas, improve supporter journeys and build long-term sustainable income.
- Ensure supporters receive an excellent experience across all public fundraising activity, developing joined-up stewardship journeys that encourage long-term support.
- Work collaboratively with Marketing colleagues to develop engaging fundraising campaigns, products and communications that inspire supporters to get involved.
- Encourage innovation and continuous improvement across the team, using insight, evaluation and supporter feedback to inform future activity.
- Ensure accurate use of the CRM system (Donorfy), promoting good data management and using reporting and insight to support decision-making.
- Prepare regular reports and updates for the Head of Fundraising and COO, highlighting progress, opportunities, risks and recommendations.
- Work collaboratively across fundraising, marketing and operations to ensure public fundraising activity is well planned, well supported and aligned with organisational priorities.
The client requests no contact from agencies or media sales.
Job Title: Investment Manager - Client Investment
Department: Investment
Reports to: Managing Director - Client Investment
Grade: Manager - Senior
Contract: Full-time, Permanent
Salary: £61,500 to £67,000 per annum, depending on experience
Location: Hybrid - London, EC1Y and homeworking
Right to Work: Unfortunately we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application and for the duration of employment.
About Better Society Capital (BSC):
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.
Since 2012, we have helped grow the UK's social impact investment market thirteen-fold, to more than £11 billion, proving that impact investing can scale when social outcomes and investment opportunity are genuinely aligned. We have committed more than £1 billion of our own capital to social impact investments and today hold a live portfolio of over 100 across the UK, primarily made into funds spanning early-stage and mature positions, all working towards lasting impact for the people and communities they serve.
We're now delivering our 2026–2030 strategy: mobilising £20–30 billion in capital to positively impact 15–20 million lives across the UK over the next decade. We're focusing our expertise and capital on four challenge areas: housing, economic opportunity, climate and energy, and health. These have been chosen because each combines urgent social need, proven investment models and a clear role for BSC to play.
This is BSC's next chapter. Building on everything we've proven since 2012, we're scaling with greater ambition and sharper focus, and looking for people who want to help shape how we get there.
The Opportunity:
We are recruiting an Investment Manager to take a leading role across BSC’s client investment mandates, playing a central part in how we mobilise capital at scale to deliver lasting social impact.
A significant part of this role is supporting the management of BSC's client investment mandates, including the Schroder BSC Social Impact Trust, a listed investment trust for which BSC acts as portfolio manager, giving investors access to private market impact investments addressing some of the UK's most entrenched social issues. You will support portfolio management, reporting and investor engagement for the Trust, working closely with senior colleagues.
You will own a portfolio of impact investments spanning both BSC's own capital and the mandates we manage for others, taking direct responsibility for how these investments perform against their financial, social impact and systems change goals over time. You will build lasting relationships with fund managers, lead on performance monitoring and reporting, and shape how BSC manages a genuinely broad and varied portfolio across products and asset classes, developing cross-asset-class judgement that few comparable roles offer.
You will also contribute to BSC's client work more broadly, supporting our growing Advisory capability as we help other investors turn their impact ambitions into action through credible, practical investment strategies. This is a capability we are actively building, and you will play a key role in its delivery as it scales.
We invest in our people as seriously as we invest in our portfolio. You will accelerate your growth through hands-on experience, tailored training and collaboration with sector-leading specialists as well as gaining direct exposure to our Investment Committee and senior leadership. You can find out more about our training offer in our Candidate Pack.
What you will do:
Support investment management for BSC's client mandates
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Contribute to portfolio-level investment management across our client mandates, helping shape how we think about multi-asset allocation and performance, and building the cashflow, liquidity and return models that underpin these decisions.
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Bring the analysis and insight behind our client reporting to life, from regulatory reporting and accounts to due diligence questionnaires, giving investors a clear, compelling picture of how their capital is performing.
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Support engagement with shareholders and clients through investor meetings, roundtables and portfolio updates, and represent BSC at external events, Boards and Investment Committees where needed.
Lead the performance management and manager relationships for a portfolio of social impact investments across BSC’s own capital and client mandates
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Own a portfolio of individual social impact investments, managing each towards exit and delivering on its financial returns, social impact and systems change goals.
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Build strong relationships with fund managers, engaging on and helping manage the financial and social impact performance of each investment.
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Lead analysis of impact and financial performance across your investments, including across asset classes and impact themes.
Support Advisory projects
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Support delivery of BSC Advisory projects for external investors, from discovery through to solution design and client capital management.
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Contribute research, analysis and investment expertise to help other investors design credible impact investment strategies suited to their goals.
Contribute to new investment opportunities and strategic, systems change projects
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As opportunities arise, contribute to new deals and strategic projects aligned with our 2026–2030 strategy, growing your expertise in origination and deal execution over time.
Help shape the next phase of our market-leading impact investment approach and team
-
Contribute to our impact investing practice and process, in collaboration with colleagues across BSC and with external partners.
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Champion part of BSC's impact investing approach, or join a working group to deliver a strategic priority.
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Contribute to organisation-wide initiatives that help us deliver our mission, such as working groups to improve how we work or engage with stakeholders.
What you will bring - Qualifications & Experience
Essential
-
A passion and demonstrable commitment to improving lives in the UK
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Investment experience including performing investment analysis, making investment recommendations, monitoring performance and engaging with investees
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Strong quantitative analysis skills, including financial analysis and modelling
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Work experience that faces the financial, social or public sector
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Proven relationship-building and stakeholder management
Desirable
-
Work experience in impact investing or sustainable investing
-
Exposure to multi-asset portfolios
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Experience delivering regulatory and/or client reporting
-
Proven project management skills
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Knowledge of real estate, growth equity, venture investment, private credit, or social outcomes contracts
Skills, Abilities and Attributes
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Structured thinker – able to deal with complexity and uncertainty
-
Innovative, creative and strategic approach to problem solving
-
Solves problems with multiple stakeholders in an open and empathetic way
-
Collegial team player – flexible and willing to work with and contribute to a team
-
Self-starter – able to work under own initiative and source new opportunities
-
Relationship management – excellent interpersonal skills and able to build relationships at all levels
-
A confident and effective communicator when writing and speaking
-
Hunger for continued learning and development, including developing others
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
Job Title: Investment Associate
Department: Investment
Reports to: Investment Director
Grade: Manager - Core
Contract: Full-time, Permanent
Salary: £50,400 to £55,000 per annum, depending on experience
Location: Hybrid - London, EC1Y and homeworking
Right to Work: Unfortunately we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application and for the duration of employment.
About Better Society Capital (BSC):
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.
Since 2012, we have helped grow the UK's social impact investment market thirteen-fold, to more than £11 billion, proving that impact investing can scale when social outcomes and investment opportunity are genuinely aligned. We have committed more than £1 billion of our own capital to social impact investments and today hold a live portfolio of over 100 across the UK, primarily made into funds spanning early-stage and mature positions, all working towards lasting impact for the people and communities they serve.
We're now delivering our 2026–2030 strategy: mobilising £20–30 billion in capital to positively impact 15–20 million lives across the UK over the next decade. We're focusing our expertise and capital on four challenge areas: housing, economic opportunity, climate and energy, and health. These have been chosen because each combines urgent social need, proven investment models and a clear role for BSC to play.
This is BSC's next chapter. Building on everything we've proven since 2012, we're scaling with greater ambition and sharper focus, and looking for people who want to help shape how we get there.
The Opportunity:
We're recruiting an Investment Associate to support the identification, assessment and management of social impact investments that change lives, working alongside investors, social enterprises and government to help grow the UK's social impact investment market.
You'll help research and analyse the investments that deliver on BSC's 2026–2030 strategy: identifying social issues and market gaps, and supporting the partnerships, structures and solutions needed to mobilise capital at scale. You'll contribute to strategic projects that shape how BSC and the wider market tackle these challenges, building your experience as a future systems change agent.
Supporting the performance of our existing portfolio is just as central to our mission as finding new investments. You'll help build relationships with fund managers and support the monitoring of performance against expectations across financial, social impact and systems change goals.
Investment Associate and Manager Development Programme
We invest in our people as seriously as we invest our portfolio. You’ll accelerate your growth through hands-on experience across multiple asset classes, tailored training programmes and collaboration with sector-leading specialists as well as gaining direct exposure to our Investment Committee and senior leadership.
We deliberately rotate Associates and Managers across our investment team to build genuine cross-asset-class judgement, learning to manage performance, risk and relationships across very different types of investment. Few roles in impact investing offer this breadth. Over time, Managers will begin to specialise in one of our teams. You can find out more about how this works alongside our training offer in our Candidate Pack.
We are hiring up to two Associates or Managers starting in the following teams:
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Lending: you will work on assessing and managing investments across blended finance, social outcomes contracts and/or climate and energy vehicles and contribute to strategic projects aligned with our 2026-30 strategy.
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Impact Investment Management: you will gain a portfolio-wide perspective, working on special situations and exits to protect and recover value across financial, impact and systems change; lead our overall learning approach; and lead on elements of portfolio insight.
What you will do:
Support the origination and assessment of new investments
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Help identify social issues and market gaps where impact investment can be part of the solution, contributing to creative, collaborative solutions with investors, charities and government.
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Support detailed investment analysis of the market, the prospective investee, and the financial, social impact and systems change cases, working closely with senior members of the investment team and with fund managers to help build the relationships that underpin a strong investment case.
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Support the structuring of prospective investments, help prepare recommendations for our Investment Committee, and support legal negotiations through to close.
Contribute to systems change
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Support the development and delivery of key strategic projects in BSC's asset classes, building your experience and taking on more responsibility over time.
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Help develop relationships with fund managers, and support engagement with investors, charities and social enterprises to deliver on our strategic goals.
Support the performance management and manager relationships for a portfolio of social impact investments
-
Support a portfolio of individual social impact investments, engaging with fund managers to help monitor and manage each investment's progress towards exit, financial returns, social impact and systems change goals.
-
Contribute to analysis of impact and financial performance across your investments, including across asset classes and impact themes.
-
Support special situations and the active management of exits as needed.
Support portfolio-level performance analysis and management
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Contribute to portfolio-level and asset class-level performance monitoring, including analysis of financial, impact and systems change performance across asset classes, strategies and impact themes.
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Help embed the lessons from the investments you’re involved in into how BSC manages performance and risk across the wider portfolio.
Help shape the next phase of our market-leading impact investment approach and team
-
Contribute to our impact investing practice and process, in collaboration with colleagues across BSC.
-
Contribute to organisation-wide initiatives and strategic projects that improve how we work and how we engage with stakeholders.
Other
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Participate in at least one ‘BSC Citizenship’ activity, helping to make BSC a great place to work. This could be helping to organise our summer or winter social, joining the Staff Council or helping with health and safety
What you will bring - Qualifications & Experience
Essential
-
A passion and demonstrable commitment to improving lives in the UK
-
Experience undertaking and communicating detailed analysis of complex problems
-
Work experience that faces the financial, social or public sector
-
Proven relationship-building and influencing skills
Desirable
-
Work experience in social impact investment
-
Proven project management skills
-
Knowledge of housing or real estate, venture investment, social outcomes contracts or lending
Skills, Abilities and Attributes
-
Structured thinker – able to deal with complexity and uncertainty
-
Innovative, creative and strategic approach to problem solving
-
Solves problems with multiple stakeholders in an open and empathetic way
-
Collegial team player – flexible and willing to work with and contribute to a team
-
Self-starter – able to work under own initiative and source new opportunities
-
Relationship management – excellent interpersonal skills and able to build relationships at all levels
-
A confident and effective communicator when writing and speaking
-
Hunger for continued learning and development, including developing others
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
Strategic Partnerships Manager
Location: London
Salary: Up to £45,000 per annum
Vacancy Type: Permanent, Full Time (37 hours per week)
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Job Description
As Strategic Partnerships Manager, you will help shape Catch22's future growth by building influential relationships with commissioners, funders and strategic partners. You will lead our approach to stakeholder engagement, ensuring market intelligence, trusted relationships and early opportunity insight are translated into sustainable growth opportunities.
Working closely with senior leaders, you will raise Catch22's profile across key markets, influence future services and funding opportunities, and play a pivotal role in securing the partnerships that enable us to deliver lasting impact for people and communities.
Your key responsibilities will include:
- Developing and delivering a structured, agile stakeholder engagement strategy and delivery plan for Catch22.
- Overseeing Catch22's commissioner and funder engagement activity, coordinating and influencing engagement across senior colleagues to ensure activity is strategic, aligned and supports sustainable growth.
- Building and managing senior relationships across local government, strategic authorities, trusts, foundations and lottery funders, creating opportunities to understand, anticipate and respond to future commissioning and funding priorities.
- Leading Catch22's place-based engagement approach, coordinating local engagement activity and strengthening relationships across priority markets and emerging devolved structures.
- Generating and sharing commissioner, funder and market intelligence, acting as a trusted advisor to operational and business development leaders and informing growth priorities, service development and pipeline decisions.
- Owning and continuously improving stakeholder engagement processes, systems and reporting, effectively using data and technology, while ensuring effective governance, compliance and risk management.
Qualifications
We are looking for a credible and thoughtful relationship-builder who earns trust, navigates complexity with sound judgement and responds confidently and pragmatically to emerging opportunities and challenges.
You will bring to the role:
· A strong track record of building influential relationships with commissioners, funders, government departments, trusts, foundations, strategic partners and other senior stakeholders.
· Experience developing and delivering stakeholder engagement strategies that have supported organisational growth and strengthened market position.
· Exceptional influencing, negotiation and relationship-building skills, with credibility at executive, political and system-leader level, and experience aligning senior colleagues around a strategic approach to stakeholder engagement.
· Strong understanding of public sector commissioning, procurement and grant funding, including local government, integrated care systems and the evolving devolution landscape.
· Excellent communication and presentation skills, able to influence diverse audiences and translate complex information into clear, compelling messages.
· Experience of stakeholder mapping, engagement planning and measuring relationship effectiveness.
· Digitally confident and data-driven, with experience using CRM systems and market intelligence tools to inform decision-making.
· Willingness to travel nationally, as required.
Additional Information
Flexibility: Fully remote role (UK based), or with access to our central London office
Application Deadline: Wednesday 26th August 2026
Interviews: Thursday 10th and Friday 11th September
Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.
We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
To Apply
If you feel you are a suitable candidate and would like to work for Catch22, please do not hesitate to apply.
As a Service Manager, you will lead the day-to-day delivery and ongoing development of the Newham Together Cafe, ensuring the service provides safe, high-quality, recovery-focused support to people experiencing or approaching a mental health crisis.
What you'll do
- Lead the operational delivery and development of the service, ensuring it meets contractual requirements, quality standards and the needs of the local community
- Provide effective leadership, line management, supervision and support to staff and volunteers, promoting a positive, inclusive and high-performing team culture
- Monitor service performance, outcomes, capacity, safeguarding and risk, using data and feedback to drive continuous improvement and ensure effective service delivery
- Build and maintain strong partnerships with NHS services, commissioners, local authorities and community organisations, representing the service at partnership meetings and multi-agency forums.
Please see the job pack for more information.
We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
We are looking to recruit an experienced Programme Manager to lead the management of a new Water, Sanitation and Hygiene programme in Mozambique. The programme will be delivered in partnership with a Mozambican organisation and aims to improve access to safe, inclusive and sustainable water, sanitation and hygiene services for vulnerable communities in Mozambique. It will include activities such as construction or rehabilitation of water systems, sanitation facilities, hygiene promotion, community engagement, institutional capacity strengthening and climate-resilient WASH planning.
The Programme Manager will ensure high-quality, timely and compliant delivery within budget. Based at our office in London, you will be responsible for the programme’s overall performance, partnership management, financial oversight, risk management, safeguarding, monitoring, evaluation and learning, and donor reporting.
You should have:
- Significant experience managing international development or humanitarian programmes, including WASH or a substantial WASH component.
- Experience working with local or national partners and managing institutional donor grants, preferably FCDO-funded programmes.
- Strong experience in programme planning, budgeting, forecasting, financial monitoring, risk and compliance.
- Experience using theories of change, logframes, indicators and MEL plans, and translating data into management decisions.
- Experience producing high-quality donor reports and undertaking international programme-monitoring visits.
- Experience working in complex, fragile or resource-constrained contexts.
- Good knowledge of WASH, GEDSI, sustainable and climate-resilient programming, and programme-cycle management.
- Financial literacy and confidence reviewing budgets, expenditure reports and programme data.
- Fluent written and spoken English and working knowledge of Portuguese
- A commitment and empathy to the work and values of World Jewish Relief.
- A commitment to safeguarding, accountability, ethical practice, equality and inclusion.
- Be willing and able to travel regularly to Mozambique.
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies
- Enhanced maternity & paternity pay
- Employee Assistance Programme – free, confidential advice or support with any personal or work related concerns or free counselling if needed
- Season ticket / travel to work loan
- Cycle to Work Scheme
- On Friday the office closes at 3pm
- We encourage flexible working and offer a range of flexible working options.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
How to apply
Please upload your CV and a cover letter which demonstrates your suitability for the role answering the following question in your cover letter:
· Why does this role appeal to you and how do you meet the criteria in the person specification?
Interviews will be held in week commencing 31st August 2026
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
MEMBERSHIP MARKETING & INSIGHT MANAGER
18 hours per week (flexible working considered) Fixed-term contract - 6 months (with potential to extend)
£36,000-£40,000 FTE (£17,600-£19,600 pro rata)
Hybrid working - based at Westonbirt Arboretum, Gloucestershire
Use insight to shape the future of one of the UK's largest membership organisations.
Friends of Westonbirt Arboretum is an independent charity that inspires people to value and protect trees. With more than 39,000 members, we support the conservation, education and public enjoyment of Westonbirt, The National Arboretum.
We're looking for an experienced marketing professional who enjoys understanding people as much as promoting products. This is a new strategic role that will help us better understand our members, improve their experience and ensure our marketing activity is driven by evidence rather than assumption.
This isn't a traditional marketing communications role. You won't be expected to design leaflets, manage social media or build websites. Instead, you'll use customer insight, membership data and marketing expertise to identify opportunities, coordinate projects and help shape the future of our membership offer.
About the Role
This is a new strategic role designed to transform how Friends of Westonbirt Arboretum understands, engages and retains its members. We have an established membership of over 39,000 supporters with insight data surrounding this. We're looking for someone who can turn that insight into action— using evidence to improve the member experience, strengthen retention and shape marketing activity that delivers measurable impact.
This is not a traditional marketing communications role. You won't be expected to create artwork, build websites or write every communication. Instead, you'll lead the planning, insight and coordination that ensures the right activity happens at the right time through internal colleagues, Forestry England and external suppliers.
Summary of the role
Working closely with the Head of Income Generation & Engagement, you'll:
- Analyse membership and visitor data to identify trends, opportunities and areas for improvement.
- Develop audience segmentation and retention strategies.
- Improve the end-to-end member journey, from joining through to renewal and long-term engagement.
- Coordinate key marketing projects, including digital developments, membership renewals and customer experience improvements.
- Oversee marketing planning, member communications and website content in partnership with colleagues and external suppliers.
- Produce clear insight and reporting to support strategic decision-making.
About you
You'll bring experience of using customer insight to improve marketing performance and customer experience.
You'll be confident:
- analysing CRM or membership data
- translating insight into practical action
- managing multiple projects and stakeholders
- coordinating agencies and external suppliers
- improving customer journeys and digital experiences
- communicating recommendations clearly and influencing others.
Experience within a membership organisation, charity or visitor attraction would be advantageous, but is not essential.
Why join us?
This is an opportunity to shape a newly created role with genuine strategic influence. You'll help improve the experience of thousands of members while supporting the conservation and enjoyment of one of the world's finest tree collections.
We offer flexible and hybrid working, a supportive team environment and the opportunity to make a lasting impact within a respected conservation charity.
Key Responsibilities Membership Insight & Strategy
• Analyse membership and visitor data to identify trends, opportunities and risks.
• Develop audience segmentation with appropriate retention strategies based on evidence.
• Produce regular insight reports and dashboards to inform decision-making.
• Recommend marketing interventions based on behavioural and demographic analysis.
• Help determine what additional customer insight should be collected and why. Membership Journey & Customer Experience
• Take ownership of the end-to-end member journey.
• Identify opportunities to improve acquisition, onboarding, renewal and long term engagement.
• Lead projects to improve customer experience across digital and physical touchpoints.
• Ensure customer journeys are intuitive, efficient and evidence-led. Marketing Project Management Coordinate and oversee delivery of key marketing projects including:
• membership renewal improvements
• website user journey optimisation
• family membership implementation
• digital membership developments
• member communications Content, Publications & Digital
• Oversee website content, user experience and digital content planning.
• Coordinate e-newsletters, blog programme, member magazine, editorial planning, campaigns, marketing collateral and external design commissions.
• Coordinate technical improvements with external suppliers and internal teams.
• Ensure all communications support organisational priorities and member engagement. Supplier & Stakeholder Management
• Manage external agencies and suppliers.
• Coordinate delivery with Forestry England colleagues. Supplier & Stakeholder Management
• Brief and manage external agencies.
• Coordinate work with Forestry England colleagues.
• Manage project timelines.
• Monitor delivery and quality.
• Ensure resources are used efficiently. General Responsibilities
• Champion evidence-based decision making.
• Embed continuous improvement.
• Support wider organisational objectives.
• Comply with organisational policies and procedures. Person Specification Essential Experience
• Experience developing marketing strategies informed by customer insight.
• Experience analysing CRM or membership data.
• Experience improving customer journeys or user experience.
• Experience managing multiple projects simultaneously.
• Experience briefing and managing agencies or suppliers.
• Experience working across multidisciplinary teams. Essential Knowledge
• CRM and customer segmentation.
• Customer retention principles.
• Website usability and digital customer journeys.
• Email marketing.
• Marketing performance measurement.
• Data interpretation and reporting.
Essential Skills
Strategic thinking - Able to translate insight into practical marketing interventions.
Analytical - Confident interrogating data and identifying meaningful trends.
Project management - Able to coordinate multiple stakeholders and deliver improvements.
Communication - Excellent written and verbal communication. Able to influence senior colleagues and present recommendations clearly.
Organisation - Excellent planning and prioritisation skills.
Desirable
• Membership organisation experience.
• Charity sector experience.
• Visitor attraction or heritage experience.
• Experience with CRM systems such as Raiser's Edge.
• Google Analytics or similar reporting tools.
• Understanding of accessibility and user-centred design.
Personal Attributes - We're looking for someone who is:
• Curious and inquisitive.
• Commercially aware.
• Collaborative.
• Pragmatic.
• Confident making recommendations.
• Comfortable working independently.
• Motivated by improving customer experience.
• Interested in using evidence rather than assumption.
Success Measures
• Produced a membership insight dashboard.
• Developed a data-led retention strategy.
• Reviewed and improved the membership renewal journey.
• Coordinated implementation of agreed digital improvements.
• Established an annual editorial and communications plan.
• Improved reporting and marketing decision making across the organisation.
The client requests no contact from agencies or media sales.
RBL’s Recovery Services support members of the Armed Forces community as they recover from physical and psychological injury. Through sport, art, wellbeing activities and tailored recovery pathways, we help people build confidence, develop skills and move forward.
We are looking for a National Recovery Frameworks and Quality Manager to bring consistency, clarity and evidence-led thinking to our Recovery Services programmes.
Working closely with the Recovery Services Senior Leadership Team, you will ensure our programmes are well designed, delivered consistently and able to demonstrate the difference they make. You will develop practical frameworks, quality approaches and evaluation methods that teams can apply in their day-to-day work.This includes creating a recovery framework, quality assurance model, competency framework, evaluation approach and clear governance processes that support effective delivery across Recovery Services.
Drawing on evidence, insight and best practice, you will create practical tools that enable colleagues to deliver high-quality, consistent services. You will use data and feedback to identify what is working well, where improvements can be made and how our support continues to meet the evolving needs of the Armed Forces community.
This is an exciting opportunity to influence Recovery Services nationally and embed lasting approaches that strengthen the quality, consistency and impact of our work. Previous experience of designing and leading on structured programmes within health and social care, military/veteran or similar services is essential for this role.
The role is 12 month fixed term contract based at Lilleshall, Shropshire, with flexible working options available where suitable.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
Interview Dates: 7th - 9th September at the Battleback Centre in Lilleshall.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
About The Company
Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten.
As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required.
We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact.
Visit ourCareers Pageto discover more about the Royal British Legion, including our departments, employee benefits, values, candidate guidance, and the strategy that underpins our work and impact.
Tyne Rivers Trust is looking for a talented and proactive Systems Officer to lead the development and management of our data and digital systems at an exciting time of growth and organisational development.
As a registered environmental charity, we work to improve rivers and their catchments for the benefit of people, wildlife and communities. Following our recent expansion to include Northumberland Rivers catchments, we are strengthening our systems and data infrastructure to support our growing impact across the region.
About the Role
This is a new and influential position at the heart of the organisation. You will oversee and develop Tyne Rivers Trust's data management and digital systems, ensuring they are effective, secure, compliant and fit for purpose.
Working closely with colleagues across the Trust, you will help improve how we capture, manage, analyse and report information, enabling better decision-making and supporting fundraising, project delivery, communications and operational performance.
You will manage and optimise systems including Microsoft 365, CRM databases, reporting tools, document management systems and spatial data systems, while championing best practice in data governance and digital working.
Key Responsibilities
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Lead the implementation, development and ongoing management of the Trust's data management systems.
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Ensure data quality, consistency, security and compliance with GDPR and information governance requirements.
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Act as the organisational lead for data management, system administration and continuous improvement.
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Manage and optimise Microsoft 365, CRM systems, reporting tools and other digital platforms.
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Identify opportunities for automation, integration and improved workflows.
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Develop policies, procedures and guidance relating to data and systems management.
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Produce reports and insights to support organisational planning, monitoring and evaluation.
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Provide training, support and advice to colleagues on systems and data processes.
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Support the management and development of spatial data systems and GIS resources.
About You
We're looking for someone who combines strong technical and analytical skills with excellent communication and relationship-building abilities.
You will have:
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Experience of managing or administering data management and digital systems.
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Experience implementing or upgrading CRM, database or information management systems.
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Strong understanding of data management principles and best practice.
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Knowledge of GDPR, information governance and data protection requirements.
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Experience supporting colleagues to make effective use of systems and technology.
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Experience producing accurate reports and analysing data for different audiences.
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Experience using Microsoft 365 in an organisational setting.
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Excellent organisational, problem-solving and communication skills.
It would be advantageous if you also have:
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Experience working in the charity or environmental sector.
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Knowledge of environmental monitoring and data management.
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Experience with fundraising databases and reporting systems.
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Understanding of digital transformation projects.
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Experience or knowledge of GIS and spatial data management.
Why Join Us?
At Tyne Rivers Trust, you'll be part of a passionate and dedicated team working to create healthier rivers, stronger communities and a more sustainable future.
We offer:
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Flexible and hybrid working arrangements.
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Opportunities for professional development and training.
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A supportive and collaborative working environment.
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The chance to make a real impact on the environment across North East England.
This role is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we are strengthening our team and increasing our capacity to protect and restore rivers across the region.
The client requests no contact from agencies or media sales.
Reporting to: Fundraising Lead
Hours: Full Time (35 hours per week)
Key Relationships: Products Manager, Stewardship Manager, Fundraising Lead, Director of Development, CEO, COO, Trustees, External Partners
Location: Remote Working, with national travel requirements for meetings, events and collaboration.
Overall Purpose
The Partnerships and Philanthropy Manager will both raise money to support the sustainability of NHS Charities Together and contribute to supporting NHS Charities to increase their income.
The focus of the role is on developing and leading partnerships with corporates and philanthropy.
Overall Objectives
- To generate income across a portfolio of corporate partnerships and charitable trusts and foundations
- To support NHS charities to raise income from partnerships
- Work flexibly as part of a Development Team, supporting the range of fundraising and income generation that the team targets.
Key Responsibilities
The main duties and responsibilities of the role holder are as outlined below:
Partnership Development & Delivery
- Manage the range of existing partnerships across corporate and philanthropic audiences, creating and implementing bespoke solicitation and stewardship plans, generating income for the organisation or NHS Charities
- Translate our work into compelling and bespoke cases for support, making relevant and appropriate asks and soliciting multi-year strategic partnerships
- Identifyand develop new partnership opportunities whichbenefitour organisation or NHS Charities
- Develop opportunities for and deliver sponsorship income for our activity and events
Collaboration & Sector Support
- Work collaboratively with member NHS Charities to understand their fundraising needs, challenges, and opportunities.
- Build strong relationships with key stakeholders across the sector, supporting them to understand the most appropriate role for partnership-based fundraising
- Share learning and best practice from partnership relationships to inform future developments and sector growth.
- Contribute to supporting NHS Charities to raise their income, providing advice and guidance 1:1 and through supporting the delivery of member events
- Where required support the delivery of paid for consulting support to NHS charities on fundraising
- Keep abreast of trends in fundraising within and beyond the health sector.
Leadership & Financial Management
- Establish clear objectives, KPIs, and evaluation frameworks for all partnerships
- Monitor the performance and financial return of our partnerships work, producing regular reports and insights to inform decision-making.
- Provide effective line management to team members, ensuring they have clear objectives, professional development, and deliver high performance.
- Manage budgets as required, monitoring income and expenditure to ensure targets and forecasts are met, and reporting any variances promptly.
- Produce regular performance and income reports and insights to inform strategy and continuous improvement.
- Contribute to the effective running of the team, and participate in relevant training and team meetings.
- Ensure donor records are kept up to date on the fundraising database, and ensure our CRM records of key relationships are maintained
- Ensure all appropriate due diligence is undertaken and necessary gift agreements are in place.
- Ensure that all fundraising activity complies with the Fundraising Regulator’s Code of Fundraising Practice and relevant legislation.
Cross-Team Collaboration & Stakeholder Management
- Liaise with teams across the organisation to collaborate on member facing activity and ensuring our product offers fit with our member segmentation approaches.
- Support the team on other fundraising activity, for example around events, or in the cultivation and recruitment of individual donors
Competencies
Teamwork – ‘One charity’, working within and across teams
- Collaborates across teams, ensuring our activity is aligned with our wider support of members.
Building trust and respect – listen, feedback and learn
- Models our values through their work, seeking to support colleagues and understand their perspectives.
- Proactive, and adaptable to support the wider work of the organisation as required.
Responsibility – owning your part in our success
- Demonstrates commitment to delivering exceptional partnerships.
- Takes responsibility for developing and leading successful relationships which generate income.
Professionalism – creating an environment to achieve success
- Takes a learning approach to ensure we continually improve.
- Upholds the highest standards of integrity, ethics, and transparency, ensuring we always work within the Fundraising Code.
Stakeholder focus – understanding the needs of our key stakeholders and audiences
- Passionate about supporting NHS charities and helping them to increase their income.
- Seeks to understand the needs of NHS charities, shaping our support to maximise our impact in supporting them to raise income.
- Ensures our own fundraising does not compete with members.
Acumen – Sound decision-making
- Adapts and shapes partnerships based on learning to deliver success.
- Identifies and shapes member support around what is most effective.
Knowledge, Skills and Experience
- Fundraising Qualification, Chartered Institute of Fundraising, or equivalent
- Significant experience of fundraising, and the role and theory of fundraising through partnerships and/or philanthropic relationships
- Experience of securing significant partnerships of at least 5 figures from corporate partners, individuals or family foundations and managing relationships with major supporters
- Knowledge of the current philanthropy and High Net Worth Individual and/or corporate landscape and insight into future trends
- Excellent project management skills with the ability to manage multiple priorities and stakeholders.
- Creative thinker with a commercial mindset
- Collaborative working style with excellent stakeholder management skills
- Experience managing and developing team members.
- Influencing skills, with experience of working across teams or partner organisations.
- Experience of database management and using a fundraising CRM system
- An excellent communicator, in person and in written work
- Experience working within an NHS charity or large health-related fundraising environment.
- Experience in building credibility with senior external stakeholders and managing relationships with diplomacy
- Experience managing external relationships with suppliers
Other duties
- Visibly live NHS Charities Togethers values, including our commitment to diversity and inclusion.
- Carrying out the duties of postin accordance withNHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
- Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
- Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
Business Insight Analyst – Organisational Effectiveness
Contract type: Permanent, Full time, 35 hours per week
Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: £45,052 - £47,423 with excellent benefits
*We offer competitive, market-aligned salaries based on the grade and scope of each role. Roles are offered at the advertised starting salary, with any exceptions considered only in exceptional circumstances.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The Data & Analytics team helps WaterAid make confident, evidence-based decisions by providing analysis, reporting and insight across the organisation, translating business needs into actionable analysis to further our mission.
As ourOrganisational Effectiveness Analyst, you will help WaterAid run effectively by turning organisational data into clear, trusted insight and work closely with the People, Finance and Strategy teams to drive sustainable change.
In this role, you will:
- Design, build and maintain reports and dashboards using Power BI, ensuring insight is clearly presented and genuinely useful for decision-making.
- Help to shape a clear People data strategy and approach that enables evidence-based workforce planning, strategic decision-making and improved use of People data, with support from the Head of Data & Analytics and the People Director.
- Support Finance reporting and analysis, including working with engineering and finance-systems colleagues on changes to the data pipeline, enabling and quality-assuring self-service reporting by Finance users
- Maintain and develop cross-organisational management information, including quarterly and live C-Suite reporting, responding to growing demand for clear reporting across domains.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- Practical data skills, including the ability to manipulate and investigate data using SQL and DAX.
- Strong data visualisation and reporting skills, particularly with Power BI, able to turn complex information into clear insight and recommendations for decision-makers.
- Good business analysis skills: able to work with stakeholders to understand their goals and translate them into clear reporting and data requirements.
- A methodical, careful approach to data quality and documentation, comfortable monitoring data and flagging issues within a data stewardship model.
Although not essential, we’d prefer you to have:
- Experience working with data across back-office or corporate functions such as People/HR or Finance.
- Experience translating business requirements into data or warehouse logic alongside engineers.
Closing date: Applications close 12:00 PM UK time on Tuesday, 1st September. Interviews are expected to take place week commencing 7th September.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5days’ annual leave
- Employer pension contribution up to 10%
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Give as you Live Ltd are an innovative online fundraising platform enabling members to generate free funds for UK charities through a suite of fundraising solutions.
We are growing our team and are looking for an enthusiastic, efficient and motivated individual to join our team as a Platform Sales Manager.
The Platform Sales Manager plays a critical role in driving the company’s growth by identifying, engaging, and converting potential clients for our fundraising platform.
By understanding challenges and positioning the platform as a solution, the Platform Sales Manager will help charities improve their fundraising through our technology. The role also involves maintaining long-term relationships, collaborating with the technical and marketing teams, and providing insights to enhance our offerings and sales strategies.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an insight-driven leader with experience of service design and development, CRM systems and data management? Do you enjoy turning evidence into action, building effective processes, and helping organisations maximise their impact? Then join Sported as our Network Services and Data Manager and play a key role in developing and evolving the services, activities, and support we provide to grassroots groups across the UK.
About Us
Sported is a charity that delivers funding, resources, and expert volunteer support to grassroots groups that use sport and physical activity to make a positive difference to people and communities.
Our network of 5000 groups reached over one million people across the UK in 2025–26. Through free support, resources and funding, we help trusted local leaders lower the barriers participation, building stronger, fairer communities and improving health and wellbeing, and opportunities for all.
We are now looking for a Network Services and Data Manager to join us on a full-time, permanent basis, working 37.5 hours per week.
Why Join us?
· A supportive, friendly, engaged team, with a great people first culture
· A salary of £39,393 – £45,020 (dependent on experience)
· 25 days’ holiday per annum plus Bank Holidays
· Two additional wellbeing days per year
· Two paid volunteer days each year
· Up to five days’ paid study leave for self-funded training
· Flexible working arrangements
· A confidential counselling service
· Pension scheme
· Cycle to Work scheme
This role is a fantastic opportunity for a strategic and insight-driven professional with expertise in service design, CRM systems, and data management to join Sported's mission of supporting grassroots groups to create lasting change in their communities.
Here you will have the opportunity to provide leadership to a function with significant potential for growth and development. You'll be instrumental in embedding best practice across service design, establishing robust processes, enhancing data capability, and creating a culture of evidence-based decision-making.
The successful candidate will drive continuous improvement, helping to establish a high-performing, strategically focused function that maximises impact across the organisation.
The Opportunity
This is more than a data role
You'll lead the development of Sported's services, CRM systems, and data strategy, ensuring our decisions, processes, and offer to grassroots groups are driven by insight and evidence.
Working closely with colleagues across the organisation, you'll champion innovation, improve how we use data, and help create exceptional experiences for the grassroots groups we serve.
If you're excited by the opportunity to shape strategy, lead change and maximise social impact, we'd love to hear from you.
About You
• An excellent communicator, able to build positive working relationships with the wider team.
• An effective influencer, able to drive change and embed new ways of working across the organisation.
• A self-starter, able to work independently and under your own initiative.
• A curious mind, able to ask questions and pursue answers.
• A critical thinker, able to assess existing approaches and imagine new ways of working.
• A passion for making a difference to marginalised communities and people.
Please see the job pack, where you’ll find details of roles and responsibilities, and required skills and experience.
The closing date for this role is Midnight on 20th August
Sported is an equal opportunities employer, and we warmly welcome applications from people of all backgrounds. We particularly encourage applications from ethnically diverse, LGBTQ+ and disabled communities, as well as people with lived experience of tackling inequalities, because we value the insight and strength that diverse voices bring to creating meaningful change.
We want you to feel comfortable and supported throughout the recruitment process. If there is anything we can do to help make the process more accessible for you, please let us know.
We want every candidate to have the best opportunity to showcase their skills. That's why we use a anonymous recruitment process and provide interview questions in advance, supporting a fair, transparent and inclusive selection process.
If you wish to apply, please provide an up to date CV, together with a cover letter detailing how you meet the criteria shown in the person specification. You can use experiences gained from work, volunteering and life experiences. We will not consider applications without these two documents. We also ask you to complete an equal opportunities monitoring form, this is not compulsory but we use the anonymous data to help us improve our recruitment practices and ensure our approach reaches a diverse audience.
Sported is the UK's leading grassroots sports charity. We transform lives and strengthen communities by helping them unleash the power of sport.


The client requests no contact from agencies or media sales.
About the role
Breast Cancer Now is building its AI capability, and this role will help shape how we deliver it. Reporting to our Senior Lead, AI, you'll help lead the delivery of AI projects and change across the charity, taking work that has been scoped and prioritised and driving it through to completion.
You'll be the single point of coordination for AI delivery: owning plans, budgets, governance and reporting, coordinating suppliers and stakeholders, and making sure new tools land safely and are genuinely adopted. It's a hands-on role with real breadth, spanning project delivery, business analysis and support for the responsible, well-governed use of AI. And it's all in service of our vision: that by 2050, everyone with breast cancer will live and live well.
About you
You're an experienced delivery or project professional who can own delivery end to end, on time and within budget and across multiple stakeholders. You're confident with planning, budgeting and project governance, and you can flex into hands-on business analysis, defining requirements and mapping processes, when a project needs it.
You build strong relationships and communicate clearly with technical and non-technical colleagues alike. You're well organised, meticulous about accurate work, and experienced in coordinating suppliers. Experience of driving adoption and embedding new tools and ways of working would set you up well, and any exposure to digital, data or AI projects, or to a charity environment, is a bonus.
Job description and benefits
The job description and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is:
£45,000 to £50,000 per annum if London based
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date 24 August 2026 11:59 pm
Interview date 2 and 3 September 2026


