Impact and insights manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and enthusiastic Events & Customer Experience Duty Manager to join our Events team at Enable!
The Events & Customer Service Duty Manager is responsible for leading the delivery of an exceptional customer experience across Enable's venues, ensuring the smooth and effective operational delivery of events and day-to-day activities. The role will champion customer service excellence, leading front-of-house operations and ensuring every visitor receives a professional, welcoming and consistently high-quality experience.
The role will lead front-of-house teams, coordinate operational activity, resolve customer issues and ensure that all customers, visitors, clients and stakeholders receive a consistently high standard of service.
Working as part of the operational management team, the Events & Customer Service Duty Manager will take responsibility for the successful delivery of events and venue operations on a day-to-day basis. The role will provide an opportunity to develop the customer experience and operational management.
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
Reports to: Facilities & Operations Manager
Based: Wandsworth
Salary: £32,000 per annum
Contract: Permanent, Full Time
Work Arrangement: 40 hours per week, Office, Rota Based
DBS: Enhanced
Role Overview:
The Events Team are a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team who pride themselves in 5 start customer service and going the extra mile for their clients. In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work.
Main Duties/Responsibilities:
Customer Experience
- Deliver a consistently high standard of customer service across all customer touchpoints
- Act as a visible and approachable presence for customers, clients and visitors
- Proactively identify opportunities to improve the customer experience
- Respond to customer queries, feedback and complaints in a professional and timely manner
- Resolve issues effectively, escalating matters where appropriate
- Ensure customer feedback is captured and used to support service improvements
- Promote a positive, welcoming and inclusive environment for all customers and visitors
Event and Operational Delivery
- Take operational responsibility for the smooth delivery of events and activities during duty manager shifts, including build, live and break
- Ensure all operational areas are prepared and ready for customers and event attendees.
- Monitor customer flow, queues, facilities and overall customer experience
- Respond quickly and effectively to operational issues and unexpected situations
- Ensure agreed event plans, procedures and customer service standards are delivered
- Work closely with event organisers, contractors, suppliers and internal teams to support successful event delivery.
- Produce high-quality End of Day Reports, identifying trends, lessons learned and opportunities to improve operational process and the customer experience, making recommendations to management to support continuous improvement
- Carry out pre-event venue readiness inspections to ensure all customer-facing areas, equipment and facilities are presented to the highest standard prior to opening
- Ensure venues are reinstated to operational standards following each event, identifying any maintenance, cleaning or operational issues requiring follow up
Team Support
- Lead, motivate and support customer service and front-of-house teams during events and daily operations.
- Provide clear briefings and ensure staff understand their roles and responsibilities
- Monitor team performance and provide coaching and feedback
- Support the induction and training of new team members
- Promote a positive team culture focused on excellent customer service
- Address poor performance or conduct issues in line with company procedures, escalating where necessary.
- Develop, implement and maintain consistent customer service standards across all venues, events and front-of-house operations
- Lead and follow through on receiving customer feedback
- Support commercial objectives through strong customer engagement and insight
- Lead by example, demonstrating professional and exceptional customer service standards at all times
- Foster a collaborative working environment, encouraging effective communication and teamwork across operational departments
Health, Safety & Compliance
- Ensure the event operates in accordance with relevant health and safety procedures
- Respond appropriately to incidents, emergencies and safeguarding concerns
- Complete and maintain accurate operational and incident records
- Ensure staff follow relevant policies, procedures and risk assessments
- Support the safe evacuation, invacuation, lockdown and other emergency procedures where required
- Report any hazards, incidents or operational concerns to the appropriate manager
Communication and Administration
- Maintain effective communication with colleagues, managers, customers and stakeholders
- Complete shift handovers and operational reports
- Record customer feedback, incidents and service issues accurately
- Support the monitoring of customer service performance and operational standards
- Contribute to team meetings, service reviews and continuous improvement activity
Skills and Experience:
Essential
- Experience working in a customer-facing operational environment
- Experience delivering a high standard of customer service
- Experience supervising, leading or supporting a team
- Excellent communication and interpersonal skills
- Ability to remain calm and professional under pressure
- Strong problem-solving and decision-making skills
- Ability to work flexibly, including evenings, weekends and event days
- Good organisational and administrative skills
- Full UK driving License
Desirable
- Experience working in events, hospitality or similar operational environment
- Experience handling customer complaints and challenging situations
- Experience working in a busy venue or high-volume customer environment
- Experience supporting staff training and development
- Experience with customer feedback systems or performance monitoring
Key Competencies
- Customer-focused
- Operationally effective
- A confident communicator
- Calm under pressure
- Solution-focused
- A positive team leader
- Organised and proactive
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website.
The client requests no contact from agencies or media sales.
Background
The Lily Foundation is the UK's leading charity dedicated to advancing research, raising awareness, and providing support for individuals and families affected by mitochondrial disease ('mito'). Our vision is for a world in which every mitochondrial disease patient has a voice and access to treatment, support to improve their life and, ultimately, a cure.
We currently raise around £1m each year, with community fundraising, challenges and special events generating the majority of our income. With a new fundraising strategy in place, exciting plans for growth and increasing opportunities to engage supporters in different ways, we're looking for someone to bring these programmes together into a joined-up public fundraising portfolio.
This is a fantastic opportunity to help shape the future of public fundraising at The Lily Foundation, building on our strong foundations while developing new ways to inspire supporters, grow income and maximise long-term engagement.
About the role
This is an exciting new role with responsibility for leading and developing Lily's public fundraising programme, bringing together our sports events, special events, community fundraising and emerging individual giving activity.
Reporting to the COO, you'll provide leadership across the public fundraising team, ensuring our programmes work together to deliver an outstanding supporter experience and sustainable income growth. You'll line-manage three colleagues, helping them succeed in their roles while creating a joined-up approach to planning, delivery and stewardship across the portfolio.
Alongside overseeing one of Lily's largest fundraising income streams, you'll also play an important role in developing our Individual Giving, Regular Giving and legacy fundraising activity, helping turn these emerging programmes into strong and sustainable sources of future income. If you're someone who enjoys developing people, spotting opportunities and bringing different strands of fundraising together, this is a brilliant opportunity to make a lasting impact.
Key responsibilities
- Lead the delivery and ongoing development of Lily's public fundraising programme, ensuring community fundraising, sports events, special events and individual giving activity work together to maximise income and supporter engagement.
- Line-manage, support and develop the two Events Managers and the Community & Individual Giving Officer, providing clear direction, regular feedback and development opportunities, and carrying out formal performance reviews
- Work closely with the Head of Fundraising to translate Lily's fundraising strategy into practical annual plans, priorities and targets for the public fundraising portfolio.
- Oversee the performance of the public fundraising programme, monitoring income, expenditure and KPIs, identifying trends and opportunities, and taking action where required.
- Support the continued development of Lily's Individual Giving, Regular Giving and Legacy fundraising programmes, helping to test new ideas, improve supporter journeys and build long-term sustainable income.
- Ensure supporters receive an excellent experience across all public fundraising activity, developing joined-up stewardship journeys that encourage long-term support.
- Work collaboratively with Marketing colleagues to develop engaging fundraising campaigns, products and communications that inspire supporters to get involved.
- Encourage innovation and continuous improvement across the team, using insight, evaluation and supporter feedback to inform future activity.
- Ensure accurate use of the CRM system (Donorfy), promoting good data management and using reporting and insight to support decision-making.
- Prepare regular reports and updates for the Head of Fundraising and COO, highlighting progress, opportunities, risks and recommendations.
- Work collaboratively across fundraising, marketing and operations to ensure public fundraising activity is well planned, well supported and aligned with organisational priorities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part-time Communications Manager to support MDP in the communication of our work through social media, press engagement, community storytelling, and organisational communications.
To build migrant power, we need strategic, sharp, engaging, and sometimes humorous content on migrant justice and democracy in the UK. We need to tell the stories of our communities and why the right to vote is essential to different audiences through different channels - online and in the press. This role is perfect for creatives who have skills in graphic design, video editing, and copywriting; and can support the team with creative brainstorming on the latest social media trends, meme formats, cultural references, and political opportunities for posting. You will also manage MDP’s newsletter and website.
TERMS AND BENEFITS
-
Fixed term contract for 12 months (with the possibility of extension depending on future grants), £38,000 pro rata (equivalent to £30,400 per year), with a September or October 2026 start.
-
25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.
-
4% pension (3% employer and 5% employee contributions)
-
Access to training and mentoring opportunities to develop in the role, if needed.
-
Flexibility in working hours and TOIL.
-
Central London office space. MDP’s office is in Vauxhall, London. Staff have daily access to the office and the team works from the office together at least once a week.
ABOUT MDP
Migrant Democracy Project (MDP) is building migrant power in the UK. We believe in leveraging the power of democratic participation to create just society for all residents. We build political power by getting migrants registered to vote, we organise for votes for all residents, and we support the leadership development of migrant leaders. We want to build a society where migrants’ interests and needs are heard, included and represented in all levels of UK politics.
We work in solidarity. We recognise that our struggles, liberation, identities, and oppressions are interconnected. We do not exist in isolation to other communities.
Our fight for migrant justice is tied to queer and trans liberation, racial and disability justice, reproductive freedoms, freedom for Palestine and all oppressed people, anti-capitalism, and beyond.
KEY DUTIES - Please read the job specification attached document before applying for a full list of duties.
- Communications Strategy Development: Build and implement MDP’s Communications Strategy. Pay attention to breaking news and the activities of MDP staff and wider Champions to develop a communications strategy in-line with MDP’s organising strategy.
- Social Media Content Development: Develop social media content for MDP’s Instagram, TikTok, and LinkedIn accounts, including graphics, video scripts and captions, working with MDP spokespeople and champions.
- Press and Media Engagement: be the point of contact for all media activity, develop networks with journalists and pitch stories and MDP spokespersons.
- Other Communications: write and design MDP's monthly newsletter, maitain the MDP website and provide input on other external communications.
KEY QUALIFICATIONS - Please read the job specification attached document before applying for a full list of qualifications.
-
Experience recording, producing and posting content using a range of social media platforms, including Instagram and TikTok
-
Excellent communicator who is able to translate often complex topics into accessible content for our community members.
-
Experience communicating with journalists, successfully pitching stories, and working with tight deadlines.
-
Experience using design tools (e.g. Canva and Kapwing)
-
Understanding of ethical storytelling practices and experience working with communities to tell their stories
-
Excellent organisational skills, keeping track of key events, planning content accordingly;
-
Strategic and creative thinking on crafting narratives in support of campaigns and political activities.
HOW TO APPLY
Please send your CV with the Subject Line “FIRST NAME LAST NAME COMMUNICATIONS MANAGER” by 31 August 2026 and complete the online form following the guidance in the application pack.
MDP is dedicated to the kind of diversity and inclusion that makes our organisation thrive. We highly encourage people to apply who identify as migrants and refugees; women, trans or nonbinary; LGBTQIA+; Black or BIPOC; and disabled.
Please let us know if you have any access needs or requirements. We will work with you to help you achieve your best.
DECISION-MAKING TIMELINE
We are looking for the Communications Manager to start in September or October 2026. The applications will be reviewed on a rolling basis and interviews will be scheduled accordingly.
Interview process
● Stage 1: shortlisted candidates will be invited for a 20 minute interview online with the Executive Director.
● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75 minute interview in-person. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.
Please download and refer to the full application pack for the job description and follow the application process outlined there.
We are organising and building power amongst migrants at home in the UK to shape a society rooted in justice, reflecting our needs and interests.
Job Title: Investment Manager - Client Investment
Department: Investment
Reports to: Managing Director - Client Investment
Grade: Manager - Senior
Contract: Full-time, Permanent
Salary: £61,500 to £67,000 per annum, depending on experience
Location: Hybrid - London, EC1Y and homeworking
Right to Work: Unfortunately we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application and for the duration of employment.
About Better Society Capital (BSC):
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.
Since 2012, we have helped grow the UK's social impact investment market thirteen-fold, to more than £11 billion, proving that impact investing can scale when social outcomes and investment opportunity are genuinely aligned. We have committed more than £1 billion of our own capital to social impact investments and today hold a live portfolio of over 100 across the UK, primarily made into funds spanning early-stage and mature positions, all working towards lasting impact for the people and communities they serve.
We're now delivering our 2026–2030 strategy: mobilising £20–30 billion in capital to positively impact 15–20 million lives across the UK over the next decade. We're focusing our expertise and capital on four challenge areas: housing, economic opportunity, climate and energy, and health. These have been chosen because each combines urgent social need, proven investment models and a clear role for BSC to play.
This is BSC's next chapter. Building on everything we've proven since 2012, we're scaling with greater ambition and sharper focus, and looking for people who want to help shape how we get there.
The Opportunity:
We are recruiting an Investment Manager to take a leading role across BSC’s client investment mandates, playing a central part in how we mobilise capital at scale to deliver lasting social impact.
A significant part of this role is supporting the management of BSC's client investment mandates, including the Schroder BSC Social Impact Trust, a listed investment trust for which BSC acts as portfolio manager, giving investors access to private market impact investments addressing some of the UK's most entrenched social issues. You will support portfolio management, reporting and investor engagement for the Trust, working closely with senior colleagues.
You will own a portfolio of impact investments spanning both BSC's own capital and the mandates we manage for others, taking direct responsibility for how these investments perform against their financial, social impact and systems change goals over time. You will build lasting relationships with fund managers, lead on performance monitoring and reporting, and shape how BSC manages a genuinely broad and varied portfolio across products and asset classes, developing cross-asset-class judgement that few comparable roles offer.
You will also contribute to BSC's client work more broadly, supporting our growing Advisory capability as we help other investors turn their impact ambitions into action through credible, practical investment strategies. This is a capability we are actively building, and you will play a key role in its delivery as it scales.
We invest in our people as seriously as we invest in our portfolio. You will accelerate your growth through hands-on experience, tailored training and collaboration with sector-leading specialists as well as gaining direct exposure to our Investment Committee and senior leadership. You can find out more about our training offer in our Candidate Pack.
What you will do:
Support investment management for BSC's client mandates
-
Contribute to portfolio-level investment management across our client mandates, helping shape how we think about multi-asset allocation and performance, and building the cashflow, liquidity and return models that underpin these decisions.
-
Bring the analysis and insight behind our client reporting to life, from regulatory reporting and accounts to due diligence questionnaires, giving investors a clear, compelling picture of how their capital is performing.
-
Support engagement with shareholders and clients through investor meetings, roundtables and portfolio updates, and represent BSC at external events, Boards and Investment Committees where needed.
Lead the performance management and manager relationships for a portfolio of social impact investments across BSC’s own capital and client mandates
-
Own a portfolio of individual social impact investments, managing each towards exit and delivering on its financial returns, social impact and systems change goals.
-
Build strong relationships with fund managers, engaging on and helping manage the financial and social impact performance of each investment.
-
Lead analysis of impact and financial performance across your investments, including across asset classes and impact themes.
Support Advisory projects
-
Support delivery of BSC Advisory projects for external investors, from discovery through to solution design and client capital management.
-
Contribute research, analysis and investment expertise to help other investors design credible impact investment strategies suited to their goals.
Contribute to new investment opportunities and strategic, systems change projects
-
As opportunities arise, contribute to new deals and strategic projects aligned with our 2026–2030 strategy, growing your expertise in origination and deal execution over time.
Help shape the next phase of our market-leading impact investment approach and team
-
Contribute to our impact investing practice and process, in collaboration with colleagues across BSC and with external partners.
-
Champion part of BSC's impact investing approach, or join a working group to deliver a strategic priority.
-
Contribute to organisation-wide initiatives that help us deliver our mission, such as working groups to improve how we work or engage with stakeholders.
What you will bring - Qualifications & Experience
Essential
-
A passion and demonstrable commitment to improving lives in the UK
-
Investment experience including performing investment analysis, making investment recommendations, monitoring performance and engaging with investees
-
Strong quantitative analysis skills, including financial analysis and modelling
-
Work experience that faces the financial, social or public sector
-
Proven relationship-building and stakeholder management
Desirable
-
Work experience in impact investing or sustainable investing
-
Exposure to multi-asset portfolios
-
Experience delivering regulatory and/or client reporting
-
Proven project management skills
-
Knowledge of real estate, growth equity, venture investment, private credit, or social outcomes contracts
Skills, Abilities and Attributes
-
Structured thinker – able to deal with complexity and uncertainty
-
Innovative, creative and strategic approach to problem solving
-
Solves problems with multiple stakeholders in an open and empathetic way
-
Collegial team player – flexible and willing to work with and contribute to a team
-
Self-starter – able to work under own initiative and source new opportunities
-
Relationship management – excellent interpersonal skills and able to build relationships at all levels
-
A confident and effective communicator when writing and speaking
-
Hunger for continued learning and development, including developing others
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
Job Title: Investment Associate
Department: Investment
Reports to: Investment Director
Grade: Manager - Core
Contract: Full-time, Permanent
Salary: £50,400 to £55,000 per annum, depending on experience
Location: Hybrid - London, EC1Y and homeworking
Right to Work: Unfortunately we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK at the time of application and for the duration of employment.
About Better Society Capital (BSC):
Better Society Capital (BSC) is the UK's leading social impact-led investor. Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK; we do this by investing ourselves and enabling others to invest for impact too.
Since 2012, we have helped grow the UK's social impact investment market thirteen-fold, to more than £11 billion, proving that impact investing can scale when social outcomes and investment opportunity are genuinely aligned. We have committed more than £1 billion of our own capital to social impact investments and today hold a live portfolio of over 100 across the UK, primarily made into funds spanning early-stage and mature positions, all working towards lasting impact for the people and communities they serve.
We're now delivering our 2026–2030 strategy: mobilising £20–30 billion in capital to positively impact 15–20 million lives across the UK over the next decade. We're focusing our expertise and capital on four challenge areas: housing, economic opportunity, climate and energy, and health. These have been chosen because each combines urgent social need, proven investment models and a clear role for BSC to play.
This is BSC's next chapter. Building on everything we've proven since 2012, we're scaling with greater ambition and sharper focus, and looking for people who want to help shape how we get there.
The Opportunity:
We're recruiting an Investment Associate to support the identification, assessment and management of social impact investments that change lives, working alongside investors, social enterprises and government to help grow the UK's social impact investment market.
You'll help research and analyse the investments that deliver on BSC's 2026–2030 strategy: identifying social issues and market gaps, and supporting the partnerships, structures and solutions needed to mobilise capital at scale. You'll contribute to strategic projects that shape how BSC and the wider market tackle these challenges, building your experience as a future systems change agent.
Supporting the performance of our existing portfolio is just as central to our mission as finding new investments. You'll help build relationships with fund managers and support the monitoring of performance against expectations across financial, social impact and systems change goals.
Investment Associate and Manager Development Programme
We invest in our people as seriously as we invest our portfolio. You’ll accelerate your growth through hands-on experience across multiple asset classes, tailored training programmes and collaboration with sector-leading specialists as well as gaining direct exposure to our Investment Committee and senior leadership.
We deliberately rotate Associates and Managers across our investment team to build genuine cross-asset-class judgement, learning to manage performance, risk and relationships across very different types of investment. Few roles in impact investing offer this breadth. Over time, Managers will begin to specialise in one of our teams. You can find out more about how this works alongside our training offer in our Candidate Pack.
We are hiring up to two Associates or Managers starting in the following teams:
-
Lending: you will work on assessing and managing investments across blended finance, social outcomes contracts and/or climate and energy vehicles and contribute to strategic projects aligned with our 2026-30 strategy.
-
Impact Investment Management: you will gain a portfolio-wide perspective, working on special situations and exits to protect and recover value across financial, impact and systems change; lead our overall learning approach; and lead on elements of portfolio insight.
What you will do:
Support the origination and assessment of new investments
-
Help identify social issues and market gaps where impact investment can be part of the solution, contributing to creative, collaborative solutions with investors, charities and government.
-
Support detailed investment analysis of the market, the prospective investee, and the financial, social impact and systems change cases, working closely with senior members of the investment team and with fund managers to help build the relationships that underpin a strong investment case.
-
Support the structuring of prospective investments, help prepare recommendations for our Investment Committee, and support legal negotiations through to close.
Contribute to systems change
-
Support the development and delivery of key strategic projects in BSC's asset classes, building your experience and taking on more responsibility over time.
-
Help develop relationships with fund managers, and support engagement with investors, charities and social enterprises to deliver on our strategic goals.
Support the performance management and manager relationships for a portfolio of social impact investments
-
Support a portfolio of individual social impact investments, engaging with fund managers to help monitor and manage each investment's progress towards exit, financial returns, social impact and systems change goals.
-
Contribute to analysis of impact and financial performance across your investments, including across asset classes and impact themes.
-
Support special situations and the active management of exits as needed.
Support portfolio-level performance analysis and management
-
Contribute to portfolio-level and asset class-level performance monitoring, including analysis of financial, impact and systems change performance across asset classes, strategies and impact themes.
-
Help embed the lessons from the investments you’re involved in into how BSC manages performance and risk across the wider portfolio.
Help shape the next phase of our market-leading impact investment approach and team
-
Contribute to our impact investing practice and process, in collaboration with colleagues across BSC.
-
Contribute to organisation-wide initiatives and strategic projects that improve how we work and how we engage with stakeholders.
Other
-
Participate in at least one ‘BSC Citizenship’ activity, helping to make BSC a great place to work. This could be helping to organise our summer or winter social, joining the Staff Council or helping with health and safety
What you will bring - Qualifications & Experience
Essential
-
A passion and demonstrable commitment to improving lives in the UK
-
Experience undertaking and communicating detailed analysis of complex problems
-
Work experience that faces the financial, social or public sector
-
Proven relationship-building and influencing skills
Desirable
-
Work experience in social impact investment
-
Proven project management skills
-
Knowledge of housing or real estate, venture investment, social outcomes contracts or lending
Skills, Abilities and Attributes
-
Structured thinker – able to deal with complexity and uncertainty
-
Innovative, creative and strategic approach to problem solving
-
Solves problems with multiple stakeholders in an open and empathetic way
-
Collegial team player – flexible and willing to work with and contribute to a team
-
Self-starter – able to work under own initiative and source new opportunities
-
Relationship management – excellent interpersonal skills and able to build relationships at all levels
-
A confident and effective communicator when writing and speaking
-
Hunger for continued learning and development, including developing others
Don’t meet every requirement? Studies have shown that women and people from racialised communities are less likely to apply to jobs unless they meet every single qualification. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Our mission is to grow the amount of money invested in tackling social issues and inequalities in the UK.


The client requests no contact from agencies or media sales.
You will be one of the key points of contact for World Physiotherapy membership. The position is instrumental in assisting the smooth running of World Physiotherapy membership services and supporting the work of the membership manager, the regional executive committees, member organisations, and other staff across the full range of functions.
You will use your experience, initiative, confidence, project and organisational skills to provide business support across the organisation and its activities. These include the membership function requirements of the organisation, project support, operational logistics, member services and education activities. This will require liaising with staff, member organisations, board/committee members, and external stakeholders.
You will love working for a growing, values-driven organisation where you can use your skills to support the organisation’s business as usual activities as well as strategic projects working at all levels in the organisation and with key stakeholders.
You thrive in a dynamic, international team where you can implement systems and processes for effective and efficient operations, as well as bring your ideas to specific projects.
Duties and key responsibilities
Operational support
- Liaising with member organisations, regions, specialty groups and networks as required by the membership manager and other staff.
- Technical and logistical support across all operations for any meetings and webinars.
- Work with relevant staff to ensure that activities are set up on Teamwork® (project management software) and support their ongoing management.
- Ensure the CRM (Salesforce) is updated with relevant organisational and individual contacts and interactions.
- Management of membership queries
Administrative support to the membership manager, regional executive committees and specialty groups, and those representing World Physiotherapy on defined activities or events
- Scheduling of all regional executive committee meetings and supporting other meetings and webinars both via teleconference and face-to-face.
- Drafting forms and surveys using Microsoft Forms and SurveyMonkey
- Other project areas: work with the membership manager to carry out activity analysis
- Provide day-to-day administrative support for World Physiotherapy’s membership activities and services.
- Assess ways to improve project management and outcomes.
- Provide general project support and carry out any other tasks requested by the manager.
Person specification
The membership support officer must have experience in project support and organisational administration. They must be highly organised, self-motivated and able to demonstrate initiative in managing complex and competing demands from different sources.
It is expected that the individual will ideally have a good first degree, or relevant experience gained across a range of comparable settings, preferably with additional experience or qualifications in project management and/or business administration. Experience of working with senior staff and committees is essential.
The individual must have a legal right to work in the UK.
Attributes
Essential:
- advanced computer literacy skills and competency with Word, Excel, Outlook, PowerPoint, SharePoint, Surveymonkey, Salesforce, Teams, and Zoom.
- strong communication skills (in a cross cultural/professional environment)
- the ability to multi-task, prioritise and manage own workloads
- cultural awareness and sensitivity
- tact and discretion for dealing with confidential information
It is expected that the person appointed will have:
- a minimum of two years in a relevant work environment
- demonstrable ability to organise and prioritise own workload effectively
- experience of meeting planning including webinars
- experience gained working with teams and individuals across time zones internationally
- delivered a variety of business support and office services
- an efficient and well organised working style
Desirable:
- understanding of the physiotherapy profession
- ability to speak an additional language such as French, Spanish, Portuguese or Arabic
Candidates with relevant experience who meet the above attributes will be invited for an initial interview, which may be followed by a technical interview and skills test.
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
ALDER HEY CHILDRENS CHARITY
Job title: PR, Communications & VIP Engagement Manager
Salary: £39,428-£50,450
Hours: 37.5 hours per week
Location: Mix of home working and office based (office is at Alder Hey, Liverpool). Hybrid working available.
About us
Alder Hey Children’s Charity raises vital funds to help make Alder Hey Children’s Hospital a truly world-class, patient-friendly hospital for the 450,000 patients and families we care for every year.
The charity helps to fund a range of activities and projects that are designed to enhance and improve the lives of our amazing young patients. This includes the funding of specialist medical equipment to ensure our brilliant surgeons and clinical staff have the most up to date and cutting edge technology available and funding hi-tech distraction equipment designed and proven to reduce pain and anxiety in our patients. We also fund a range of programmes and special projects such as our ward musicians, our on-site magician and the play specialists we have on every ward.
About this role
Are you passionate about using the power of storytelling, media and influential voices to create lasting change for children and young people?
This is an exciting opportunity to join Alder Hey Children's Charity as our Communications, PR & VIP Engagement Manager, helping us deliver our vision of a healthier, happier and fairer future for every child and young person.
Every day, Alder Hey Children's Charity works to create magical moments, fund pioneering research, invest in world-leading innovation and champion better health and wellbeing for children. As part of our ambitious team, you'll play a vital role in sharing these stories, inspiring support and helping more people understand the difference they can make.
You'll lead the Charity's public relations, media and VIP engagement programme, developing creative campaigns that raise awareness, strengthen our reputation and grow our impact. Working alongside colleagues across fundraising, marketing, advocacy and Trust communications, you'll secure high-profile media coverage and build meaningful relationships with celebrities, ambassadors, influencers and public figures who share our passion for improving children's lives.
This is a varied and rewarding role that combines strategic thinking with hands-on delivery. You'll help shape how the Charity is seen, ensure our incredible stories reach new audiences and harness the support of influential advocates to drive fundraising, awareness and policy change.
If you're an experienced communications professional with outstanding media instincts, exceptional relationship-building skills and a passion for making a difference, we'd love to hear from you.
Key Responsibilities will include:
· Leading the Charity's PR and media programme, identifying and delivering proactive communications opportunities that raise awareness, strengthen our reputation and showcase the impact of our work.
· Developing engaging communications and storytelling across press, digital and campaign channels, ensuring consistent messaging that supports fundraising, advocacy and organisational priorities.
· Building and nurturing relationships with celebrities, ambassadors, VIP supporters and media contacts, creating meaningful partnerships that champion Alder Hey Children's Charity and inspire wider support.
· Planning and delivering high-profile visits, events and campaign moments, working collaboratively across the Charity and Trust to create memorable, safe and impactful experiences.
· Working closely with colleagues across fundraising, marketing, advocacy and Trust Communications to deliver integrated campaigns, maximise opportunities and protect the Charity's reputation.
· Monitoring and evaluating communications and VIP engagement activity, using insight and learning to continually improve our impact, profile and supporter experience.
Other Duties
- Be an outstanding advocate for Alder Hey Children’s Charity in line with the core values of the organisation.
- Be an active and supportive member of the Alder Hey Children’s Charity team, contributing to the team’s development and working collaboratively with colleagues and volunteers.
- Attend and support events run by fundraising teams where required, including occasional out-of-hours working.
- Gain and maintain an in-depth knowledge and understanding of the charity’s work, priorities and future plans.
Please see the attached Job Description and Person Specification for more information.
Our Values
At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.
Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.
Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.
Passion
We are passionate about what we do and inspire others.
Magic
We are creative, fun and child-led, creating special moments and going the extra mile.
Additional Information
In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.
This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.
Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
How to apply
You can apply by clicking the link below. Applications must include your CV and a covering letter (no more than one side of A4) which answers the following questions:
· How do you meet the person specification? If you don’t exactly meet all of the role requirements but have transferable skills please do consider applying and provide details as part of your answer.
· Why do you want to work for Alder Hey?
Additional information is included within the Job Description and Person Specification.
Closing date: Monday 24th August, 12pm
Interviews will be held in person at Alder Hey on Tuesday 8th September 2026
The client requests no contact from agencies or media sales.
Senior Bid & Proposal Manager
Location: London
Salary: £52,000 - £56,000 per annum
Vacancy Type: Permanent, Full Time (37 hours per week)
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Job Description
As Senior Bids and Proposals Manager, you will lead a high-performing team responsible for securing public sector contracts and grant funding that enable Catch22 to deliver life-changing services. Your leadership will help retain vital services, win new opportunities, and drive sustainable growth and social impact.
As part of the Business Development leadership team, you will inspire excellence across our bidding function, building capability, driving continuous improvement, and supporting your team to develop winning bids and proposals that deliver Catch22's mission.
Your responsibilities will include:
· Overseeing Catch22's bidding function, securing public sector contracts and grant funding that sustain and grow our services.
· Leading and developing Bid & Proposal Managers, driving excellence, accountability and continuous improvement.
· Managing bid resourcing, ensuring the right opportunities receive the right support at the right time.
· Embedding robust quality, compliance and governance across all bids and proposals.
· Providing commercial oversight of bids, ensuring competitive pricing, sound financial models and effective risk management.
· Acting as Bid Director on key strategic opportunities, shaping winning approaches and securing successful outcomes.
· Driving team performance against quality and growth targets, using insight and learning to continuously improve results.
· Owning and improve bid processes, tools and use of technology to increase efficiency, consistency and effectiveness.
· Building strong internal relationships and support development of external partnerships that strengthen our bids and market position.
Qualifications
We are looking for an experienced team leader who combines high expectations with a supportive, inclusive culture where people can thrive. You will bring:
· Recent experience managing a team within a business development or income generation environment.
· At least three years' end-to-end bid management experience, with a track record securing large-scale (>£1-million) public sector contracts and grant funding.
· Strong understanding of public sector procurement, commissioning processes and the grant funding landscape.
· Strong commercial acumen, with experience in service design, financial and volumes modelling, and translating operational expertise into competitive, deliverable solutions.
· Strong project management skills, supported by a degree or project management qualification (e.g. PRINCE2), or equivalent professional experience.
· Strong bid governance and quality assurance experience, with the ability to develop, review and improve high-scoring responses against specifications and evaluation criteria.
· Experience managing complex stakeholder environments, including securing internal senior buy-in and developing external partnerships that strengthen bid outcomes.
· Knowledge of one or more of Catch22's core service areas.
· Willingness to travel UK-wide, as required.
Additional Information
Flexibility: Fully remote role (UK based), or with access to our central London office
Application Deadline: Wednesday 26th August 2026
Interviews: Thursday 10th and Friday 11th September
Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.
We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
To Apply
If you feel you are a suitable candidate and would like to work for Catch22, please do not hesitate to apply.
MEMBERSHIP MARKETING & INSIGHT MANAGER
18 hours per week (flexible working considered) Fixed-term contract - 6 months (with potential to extend)
£36,000-£40,000 FTE (£17,600-£19,600 pro rata)
Hybrid working - based at Westonbirt Arboretum, Gloucestershire
Use insight to shape the future of one of the UK's largest membership organisations.
Friends of Westonbirt Arboretum is an independent charity that inspires people to value and protect trees. With more than 39,000 members, we support the conservation, education and public enjoyment of Westonbirt, The National Arboretum.
We're looking for an experienced marketing professional who enjoys understanding people as much as promoting products. This is a new strategic role that will help us better understand our members, improve their experience and ensure our marketing activity is driven by evidence rather than assumption.
This isn't a traditional marketing communications role. You won't be expected to design leaflets, manage social media or build websites. Instead, you'll use customer insight, membership data and marketing expertise to identify opportunities, coordinate projects and help shape the future of our membership offer.
About the Role
This is a new strategic role designed to transform how Friends of Westonbirt Arboretum understands, engages and retains its members. We have an established membership of over 39,000 supporters with insight data surrounding this. We're looking for someone who can turn that insight into action— using evidence to improve the member experience, strengthen retention and shape marketing activity that delivers measurable impact.
This is not a traditional marketing communications role. You won't be expected to create artwork, build websites or write every communication. Instead, you'll lead the planning, insight and coordination that ensures the right activity happens at the right time through internal colleagues, Forestry England and external suppliers.
Summary of the role
Working closely with the Head of Income Generation & Engagement, you'll:
- Analyse membership and visitor data to identify trends, opportunities and areas for improvement.
- Develop audience segmentation and retention strategies.
- Improve the end-to-end member journey, from joining through to renewal and long-term engagement.
- Coordinate key marketing projects, including digital developments, membership renewals and customer experience improvements.
- Oversee marketing planning, member communications and website content in partnership with colleagues and external suppliers.
- Produce clear insight and reporting to support strategic decision-making.
About you
You'll bring experience of using customer insight to improve marketing performance and customer experience.
You'll be confident:
- analysing CRM or membership data
- translating insight into practical action
- managing multiple projects and stakeholders
- coordinating agencies and external suppliers
- improving customer journeys and digital experiences
- communicating recommendations clearly and influencing others.
Experience within a membership organisation, charity or visitor attraction would be advantageous, but is not essential.
Why join us?
This is an opportunity to shape a newly created role with genuine strategic influence. You'll help improve the experience of thousands of members while supporting the conservation and enjoyment of one of the world's finest tree collections.
We offer flexible and hybrid working, a supportive team environment and the opportunity to make a lasting impact within a respected conservation charity.
Key Responsibilities Membership Insight & Strategy
• Analyse membership and visitor data to identify trends, opportunities and risks.
• Develop audience segmentation with appropriate retention strategies based on evidence.
• Produce regular insight reports and dashboards to inform decision-making.
• Recommend marketing interventions based on behavioural and demographic analysis.
• Help determine what additional customer insight should be collected and why. Membership Journey & Customer Experience
• Take ownership of the end-to-end member journey.
• Identify opportunities to improve acquisition, onboarding, renewal and long term engagement.
• Lead projects to improve customer experience across digital and physical touchpoints.
• Ensure customer journeys are intuitive, efficient and evidence-led. Marketing Project Management Coordinate and oversee delivery of key marketing projects including:
• membership renewal improvements
• website user journey optimisation
• family membership implementation
• digital membership developments
• member communications Content, Publications & Digital
• Oversee website content, user experience and digital content planning.
• Coordinate e-newsletters, blog programme, member magazine, editorial planning, campaigns, marketing collateral and external design commissions.
• Coordinate technical improvements with external suppliers and internal teams.
• Ensure all communications support organisational priorities and member engagement. Supplier & Stakeholder Management
• Manage external agencies and suppliers.
• Coordinate delivery with Forestry England colleagues. Supplier & Stakeholder Management
• Brief and manage external agencies.
• Coordinate work with Forestry England colleagues.
• Manage project timelines.
• Monitor delivery and quality.
• Ensure resources are used efficiently. General Responsibilities
• Champion evidence-based decision making.
• Embed continuous improvement.
• Support wider organisational objectives.
• Comply with organisational policies and procedures. Person Specification Essential Experience
• Experience developing marketing strategies informed by customer insight.
• Experience analysing CRM or membership data.
• Experience improving customer journeys or user experience.
• Experience managing multiple projects simultaneously.
• Experience briefing and managing agencies or suppliers.
• Experience working across multidisciplinary teams. Essential Knowledge
• CRM and customer segmentation.
• Customer retention principles.
• Website usability and digital customer journeys.
• Email marketing.
• Marketing performance measurement.
• Data interpretation and reporting.
Essential Skills
Strategic thinking - Able to translate insight into practical marketing interventions.
Analytical - Confident interrogating data and identifying meaningful trends.
Project management - Able to coordinate multiple stakeholders and deliver improvements.
Communication - Excellent written and verbal communication. Able to influence senior colleagues and present recommendations clearly.
Organisation - Excellent planning and prioritisation skills.
Desirable
• Membership organisation experience.
• Charity sector experience.
• Visitor attraction or heritage experience.
• Experience with CRM systems such as Raiser's Edge.
• Google Analytics or similar reporting tools.
• Understanding of accessibility and user-centred design.
Personal Attributes - We're looking for someone who is:
• Curious and inquisitive.
• Commercially aware.
• Collaborative.
• Pragmatic.
• Confident making recommendations.
• Comfortable working independently.
• Motivated by improving customer experience.
• Interested in using evidence rather than assumption.
Success Measures
• Produced a membership insight dashboard.
• Developed a data-led retention strategy.
• Reviewed and improved the membership renewal journey.
• Coordinated implementation of agreed digital improvements.
• Established an annual editorial and communications plan.
• Improved reporting and marketing decision making across the organisation.
The client requests no contact from agencies or media sales.
As a Service Manager, you will lead the day-to-day delivery and ongoing development of the Newham Together Cafe, ensuring the service provides safe, high-quality, recovery-focused support to people experiencing or approaching a mental health crisis.
What you'll do
- Lead the operational delivery and development of the service, ensuring it meets contractual requirements, quality standards and the needs of the local community
- Provide effective leadership, line management, supervision and support to staff and volunteers, promoting a positive, inclusive and high-performing team culture
- Monitor service performance, outcomes, capacity, safeguarding and risk, using data and feedback to drive continuous improvement and ensure effective service delivery
- Build and maintain strong partnerships with NHS services, commissioners, local authorities and community organisations, representing the service at partnership meetings and multi-agency forums.
Please see the job pack for more information.
We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.



The client requests no contact from agencies or media sales.
Do you want a role that makes a difference? Do you know how to turn high-value opportunities into long-term partnerships and income?
Can you maximise local fundraising potential and create lasting impact across, East London and Essex.
Every 3 minutes, someone in the UK dies from heart and circulatory disease. It can affect anyone. At the British Heart Foundation, we fund the research that helps change this - and as our Fundraising Manager – every relationship you build will help more people live healthier, longer lives.
About you
We're looking for a talented person to join our team from the private, public or third sector, who can demonstrate:
- Knowledge and experience of building relationships with a variety of diverse audiences- from individuals to senior corporate leaders - to achieve financial targets.
- Excellent communication skills (written and verbal) with the ability to motivate and inspire supporters.
- The ability to effectively manage multiple and competing priorities to meet deadlines.
- Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation plans.
- Curious and data driven to provide insight and analysis to identify and nurture opportunities.
- Creative thinker with exceptional problem-solving skills.
About the role
Across your geographic area of East London & Essex :
- Identify, develop, and steward supporter relationships with businesses, fundraising groups, and high value prospects.
- Understand supporter motivations, identifying opportunities across the Charity that inspire and engage, enabling them to achieve their fundraising goals and reach their potential.
- Identify and steward corporate prospects using a pipeline process resulting in applying for and converting opportunities.
- Be proactive within your area to identify opportunities for fundraising and raise awareness of the Charity.
- Manage supporters effectively using our CRM system (OneCRM) to provide excellent stewardship.
- Meet agreed financial targets, provide monthly financial progress reports, and put mitigation plans in place for any shortfall.
- Promote BHF’s activities and campaigns to raise awareness and drive income.
You'll be working in a region bursting with potential, offering the chance to forge new corporate partnerships that can be built and nurtured to drive income and impact.
Why join us?
Working at the British Heart Foundation is more than a job — it’s being part of a shared mission to save and improve lives.
You’ll have the opportunity to:
- Contribute directly to life-saving research and national impact
- Access organisation-wide expertise and resources to help grow your region
- Work in varied fast-paced role, where no two days are same
- Be part of an inclusive, collaborative, values-led team
- Grow your career while making a meaningful difference
We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together.
To hear from our people, check out Belonging at BHF.
Working arrangements
This is a field-based role covering East London & Essex.
You'll need to live in (or within easy commuting distance which is defined as 1 hour from) East London region, or be able to relocate to this region.
You must have a full UK driving licence at the time of application with access to your own vehicle.
There will be a requirement for flexible out of hours working to support occasional evening and weekend activity. You will be compensated for this with time off in lieu.
Benefits and development
We offer our staff generous benefits, such as:
- 30 days annual leave plus bank holidays.
- Private medical insurance, dental health cover, and money towards gym membership.
- Pension scheme with employer contribution up to 10%.
- Full pay for 12 weeks for family leave including maternity, paternity and adoption leave.
- Life assurance.
- Extra paid leave of up to 10 days to support colleagues who may need more time off work to look after themselves or others close to them.
To find out more about our benefits you can download the Benefits document at the bottom of this page or check out ourBenefitsand Development pages.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
Interview process
The interview process will consist of two stages. First stage interviews are planned for the 25 & 26 Aug 2026 . For those successful, there will be second stage interviews are planned for the 01 Sep 2026
Our vision is a world free from the fear of heart and circulatory diseases.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
We are looking to recruit an experienced Programme Manager to lead the management of a new Water, Sanitation and Hygiene programme in Mozambique. The programme will be delivered in partnership with a Mozambican organisation and aims to improve access to safe, inclusive and sustainable water, sanitation and hygiene services for vulnerable communities in Mozambique. It will include activities such as construction or rehabilitation of water systems, sanitation facilities, hygiene promotion, community engagement, institutional capacity strengthening and climate-resilient WASH planning.
The Programme Manager will ensure high-quality, timely and compliant delivery within budget. Based at our office in London, you will be responsible for the programme’s overall performance, partnership management, financial oversight, risk management, safeguarding, monitoring, evaluation and learning, and donor reporting.
You should have:
- Significant experience managing international development or humanitarian programmes, including WASH or a substantial WASH component.
- Experience working with local or national partners and managing institutional donor grants, preferably FCDO-funded programmes.
- Strong experience in programme planning, budgeting, forecasting, financial monitoring, risk and compliance.
- Experience using theories of change, logframes, indicators and MEL plans, and translating data into management decisions.
- Experience producing high-quality donor reports and undertaking international programme-monitoring visits.
- Experience working in complex, fragile or resource-constrained contexts.
- Good knowledge of WASH, GEDSI, sustainable and climate-resilient programming, and programme-cycle management.
- Financial literacy and confidence reviewing budgets, expenditure reports and programme data.
- Fluent written and spoken English and working knowledge of Portuguese
- A commitment and empathy to the work and values of World Jewish Relief.
- A commitment to safeguarding, accountability, ethical practice, equality and inclusion.
- Be willing and able to travel regularly to Mozambique.
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays. After 2 years’ service holiday entitlement increases to 25 days.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies
- Enhanced maternity & paternity pay
- Employee Assistance Programme – free, confidential advice or support with any personal or work related concerns or free counselling if needed
- Season ticket / travel to work loan
- Cycle to Work Scheme
- On Friday the office closes at 3pm
- We encourage flexible working and offer a range of flexible working options.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
How to apply
Please upload your CV and a cover letter which demonstrates your suitability for the role answering the following question in your cover letter:
· Why does this role appeal to you and how do you meet the criteria in the person specification?
Interviews will be held in week commencing 31st August 2026
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Reporting to: Fundraising Lead
Hours: Full Time (35 hours per week)
Key Relationships: Products Manager, Stewardship Manager, Fundraising Lead, Director of Development, CEO, COO, Trustees, External Partners
Location: Remote Working, with national travel requirements for meetings, events and collaboration.
Overall Purpose
The Partnerships and Philanthropy Manager will both raise money to support the sustainability of NHS Charities Together and contribute to supporting NHS Charities to increase their income.
The focus of the role is on developing and leading partnerships with corporates and philanthropy.
Overall Objectives
- To generate income across a portfolio of corporate partnerships and charitable trusts and foundations
- To support NHS charities to raise income from partnerships
- Work flexibly as part of a Development Team, supporting the range of fundraising and income generation that the team targets.
Key Responsibilities
The main duties and responsibilities of the role holder are as outlined below:
Partnership Development & Delivery
- Manage the range of existing partnerships across corporate and philanthropic audiences, creating and implementing bespoke solicitation and stewardship plans, generating income for the organisation or NHS Charities
- Translate our work into compelling and bespoke cases for support, making relevant and appropriate asks and soliciting multi-year strategic partnerships
- Identifyand develop new partnership opportunities whichbenefitour organisation or NHS Charities
- Develop opportunities for and deliver sponsorship income for our activity and events
Collaboration & Sector Support
- Work collaboratively with member NHS Charities to understand their fundraising needs, challenges, and opportunities.
- Build strong relationships with key stakeholders across the sector, supporting them to understand the most appropriate role for partnership-based fundraising
- Share learning and best practice from partnership relationships to inform future developments and sector growth.
- Contribute to supporting NHS Charities to raise their income, providing advice and guidance 1:1 and through supporting the delivery of member events
- Where required support the delivery of paid for consulting support to NHS charities on fundraising
- Keep abreast of trends in fundraising within and beyond the health sector.
Leadership & Financial Management
- Establish clear objectives, KPIs, and evaluation frameworks for all partnerships
- Monitor the performance and financial return of our partnerships work, producing regular reports and insights to inform decision-making.
- Provide effective line management to team members, ensuring they have clear objectives, professional development, and deliver high performance.
- Manage budgets as required, monitoring income and expenditure to ensure targets and forecasts are met, and reporting any variances promptly.
- Produce regular performance and income reports and insights to inform strategy and continuous improvement.
- Contribute to the effective running of the team, and participate in relevant training and team meetings.
- Ensure donor records are kept up to date on the fundraising database, and ensure our CRM records of key relationships are maintained
- Ensure all appropriate due diligence is undertaken and necessary gift agreements are in place.
- Ensure that all fundraising activity complies with the Fundraising Regulator’s Code of Fundraising Practice and relevant legislation.
Cross-Team Collaboration & Stakeholder Management
- Liaise with teams across the organisation to collaborate on member facing activity and ensuring our product offers fit with our member segmentation approaches.
- Support the team on other fundraising activity, for example around events, or in the cultivation and recruitment of individual donors
Competencies
Teamwork – ‘One charity’, working within and across teams
- Collaborates across teams, ensuring our activity is aligned with our wider support of members.
Building trust and respect – listen, feedback and learn
- Models our values through their work, seeking to support colleagues and understand their perspectives.
- Proactive, and adaptable to support the wider work of the organisation as required.
Responsibility – owning your part in our success
- Demonstrates commitment to delivering exceptional partnerships.
- Takes responsibility for developing and leading successful relationships which generate income.
Professionalism – creating an environment to achieve success
- Takes a learning approach to ensure we continually improve.
- Upholds the highest standards of integrity, ethics, and transparency, ensuring we always work within the Fundraising Code.
Stakeholder focus – understanding the needs of our key stakeholders and audiences
- Passionate about supporting NHS charities and helping them to increase their income.
- Seeks to understand the needs of NHS charities, shaping our support to maximise our impact in supporting them to raise income.
- Ensures our own fundraising does not compete with members.
Acumen – Sound decision-making
- Adapts and shapes partnerships based on learning to deliver success.
- Identifies and shapes member support around what is most effective.
Knowledge, Skills and Experience
- Fundraising Qualification, Chartered Institute of Fundraising, or equivalent
- Significant experience of fundraising, and the role and theory of fundraising through partnerships and/or philanthropic relationships
- Experience of securing significant partnerships of at least 5 figures from corporate partners, individuals or family foundations and managing relationships with major supporters
- Knowledge of the current philanthropy and High Net Worth Individual and/or corporate landscape and insight into future trends
- Excellent project management skills with the ability to manage multiple priorities and stakeholders.
- Creative thinker with a commercial mindset
- Collaborative working style with excellent stakeholder management skills
- Experience managing and developing team members.
- Influencing skills, with experience of working across teams or partner organisations.
- Experience of database management and using a fundraising CRM system
- An excellent communicator, in person and in written work
- Experience working within an NHS charity or large health-related fundraising environment.
- Experience in building credibility with senior external stakeholders and managing relationships with diplomacy
- Experience managing external relationships with suppliers
Other duties
- Visibly live NHS Charities Togethers values, including our commitment to diversity and inclusion.
- Carrying out the duties of postin accordance withNHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
- Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
- Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
RBL’s Recovery Services support members of the Armed Forces community as they recover from physical and psychological injury. Through sport, art, wellbeing activities and tailored recovery pathways, we help people build confidence, develop skills and move forward.
We are looking for a National Recovery Frameworks and Quality Manager to bring consistency, clarity and evidence-led thinking to our Recovery Services programmes.
Working closely with the Recovery Services Senior Leadership Team, you will ensure our programmes are well designed, delivered consistently and able to demonstrate the difference they make. You will develop practical frameworks, quality approaches and evaluation methods that teams can apply in their day-to-day work.This includes creating a recovery framework, quality assurance model, competency framework, evaluation approach and clear governance processes that support effective delivery across Recovery Services.
Drawing on evidence, insight and best practice, you will create practical tools that enable colleagues to deliver high-quality, consistent services. You will use data and feedback to identify what is working well, where improvements can be made and how our support continues to meet the evolving needs of the Armed Forces community.
This is an exciting opportunity to influence Recovery Services nationally and embed lasting approaches that strengthen the quality, consistency and impact of our work. Previous experience of designing and leading on structured programmes within health and social care, military/veteran or similar services is essential for this role.
The role is 12 month fixed term contract based at Lilleshall, Shropshire, with flexible working options available where suitable.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
Interview Dates: 7th - 9th September at the Battleback Centre in Lilleshall.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
About The Company
Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten.
As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required.
We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact.
Visit ourCareers Pageto discover more about the Royal British Legion, including our departments, employee benefits, values, candidate guidance, and the strategy that underpins our work and impact.
Tyne Rivers Trust is looking for a talented and proactive Systems Officer to lead the development and management of our data and digital systems at an exciting time of growth and organisational development.
As a registered environmental charity, we work to improve rivers and their catchments for the benefit of people, wildlife and communities. Following our recent expansion to include Northumberland Rivers catchments, we are strengthening our systems and data infrastructure to support our growing impact across the region.
About the Role
This is a new and influential position at the heart of the organisation. You will oversee and develop Tyne Rivers Trust's data management and digital systems, ensuring they are effective, secure, compliant and fit for purpose.
Working closely with colleagues across the Trust, you will help improve how we capture, manage, analyse and report information, enabling better decision-making and supporting fundraising, project delivery, communications and operational performance.
You will manage and optimise systems including Microsoft 365, CRM databases, reporting tools, document management systems and spatial data systems, while championing best practice in data governance and digital working.
Key Responsibilities
-
Lead the implementation, development and ongoing management of the Trust's data management systems.
-
Ensure data quality, consistency, security and compliance with GDPR and information governance requirements.
-
Act as the organisational lead for data management, system administration and continuous improvement.
-
Manage and optimise Microsoft 365, CRM systems, reporting tools and other digital platforms.
-
Identify opportunities for automation, integration and improved workflows.
-
Develop policies, procedures and guidance relating to data and systems management.
-
Produce reports and insights to support organisational planning, monitoring and evaluation.
-
Provide training, support and advice to colleagues on systems and data processes.
-
Support the management and development of spatial data systems and GIS resources.
About You
We're looking for someone who combines strong technical and analytical skills with excellent communication and relationship-building abilities.
You will have:
-
Experience of managing or administering data management and digital systems.
-
Experience implementing or upgrading CRM, database or information management systems.
-
Strong understanding of data management principles and best practice.
-
Knowledge of GDPR, information governance and data protection requirements.
-
Experience supporting colleagues to make effective use of systems and technology.
-
Experience producing accurate reports and analysing data for different audiences.
-
Experience using Microsoft 365 in an organisational setting.
-
Excellent organisational, problem-solving and communication skills.
It would be advantageous if you also have:
-
Experience working in the charity or environmental sector.
-
Knowledge of environmental monitoring and data management.
-
Experience with fundraising databases and reporting systems.
-
Understanding of digital transformation projects.
-
Experience or knowledge of GIS and spatial data management.
Why Join Us?
At Tyne Rivers Trust, you'll be part of a passionate and dedicated team working to create healthier rivers, stronger communities and a more sustainable future.
We offer:
-
Flexible and hybrid working arrangements.
-
Opportunities for professional development and training.
-
A supportive and collaborative working environment.
-
The chance to make a real impact on the environment across North East England.
This role is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we are strengthening our team and increasing our capacity to protect and restore rivers across the region.
The client requests no contact from agencies or media sales.





