Impact and insights manager jobs

For more than 140 years, the Forces Employment Charity has helped the military community succeed beyond service – building careers, shaping futures, and living with purpose. Last year, we provided dedicated and specialist employment and justice support to over 23,000 people to create careers and long-term stability.

Brief role description:

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You’ll be joining the Communications team at a busy and exciting time. As we expand our life-changing impact across the UK, we’re looking for a Social Media Officer to amplify our work.

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Leading the charity’s social media presence, you’ll develop engaging content that highlights our services, celebrates the achievements of the people we support, and builds wider understanding of the challenges faced by some within the Armed Forces community. You’ll bring clarity, empathy and authenticity to our communications, ensuring our message reaches those who need us most.

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You’ll be passionate about social media and making a meaningful difference. We’re looking for someone who has excellent content creation skills and can develop compelling, sensitive and engaging digital content that captures the lived experience of the Armed Forces community and brings our services to life.

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You’ll be confident at managing multiple social channels and a content calendar, have a sharp eye for emerging platform trends, and know how to land content that stops people mid-scroll. Experienced at using data-driven insights, you’ll be able to analyse what’s working and identify opportunities to grow our reach to strengthen the Forces Employment Charity brand.

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​Interested? Want to know more about the Charity? Check our website - Forces Employment Charity

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Eager to know more the role? Have a look at the Job Description.

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​What’s in it for you? Check out the Benefits at FEC.

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Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Monday 20 April 2026.

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Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​If you are an internal applicant, please ensure you have made The People Team aware before applying.

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We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.

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We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.​

#LI-DNI

Teenage Cancer Trust is the only UK charity dedicated to providing specialised nursing care and support for young people aged 13–24 with cancer. Every day, seven young people in the UK hear the words “you have cancer”, and Teenage Cancer Trust ensures they do not face it alone.

The charity funds specialist nurses and youth support teams in hospitals across the UK and provides vital emotional, practical and psychological support for young people and their families during and after treatment.

Regional fundraising is a core income stream for Teenage Cancer Trust, generating income through a combination of community and corporate fundraising. Supporters are often personally connected to the cause, including young people, families and communities directly impacted by cancer, making this a highly emotive and rewarding fundraising environment.

Teenage Cancer Trust is now seeking a Regional Fundraising Manager (North) to lead and grow income across a significant and high-potential region. With an income target of c.£750k and ambitions for further growth, this role will play a key part in shaping and delivering a more proactive, strategic approach to regional fundraising.

The Regional Fundraising Manager is a senior role responsible for leading fundraising across the North of England, managing a team of four fundraisers and contributing to the wider regional fundraising strategy. The role combines strategic leadership, team development and operational delivery, ensuring sustainable income growth across both community and corporate fundraising.

Reporting to the Head of Regional Fundraising, you will be responsible for delivering regional income targets, developing effective fundraising strategies and ensuring strong pipeline development across the region. You will also play a key role in embedding a more proactive approach to community engagement, strengthening volunteer involvement and maximising opportunities across local communities and corporate partners.

As Regional Fundraising Manager, you will:

• Lead community and corporate fundraising across the North region, supporting long-term partnerships
• Lead and deliver regional fundraising strategy in line with national objectives
• Manage and develop a team of four fundraisers
• Develop and implement regional plans to grow sustainable income
• Drive proactive community fundraising, engaging groups, clubs and local networks
• Identify and develop new income opportunities across community and corporate audiences
• Ensure strong pipeline development, income forecasting and performance management
• Work collaboratively across fundraising teams to maximise supporter engagement
• Lead key projects and initiatives to improve fundraising effectiveness
• Support the wider regional fundraising function as part of the management team

Essential skills and experience:

• Strong experience in community fundraising or relationship fundraising
• Experience managing and motivating teams to deliver high performance
• Experience developing and implementing fundraising plans and strategies
• Strong stakeholder management and relationship-building skills
• Proven track record of delivering income against targets
• Experience leading projects or initiatives that drive change or improvement
• Ability to analyse data and use insight to inform decision making
• Excellent communication and influencing skills

Desirable:

• Experience working across both community and corporate fundraising
• Experience managing geographically dispersed teams
• Experience working in emotionally sensitive cause areas
• Experience supporting teams through change or organisational development

Employee benefits include: 

• 25 days annual leave plus bank holidays, increasing by 1 day with each year of service, up to 30 days annual leave
• End of year closure: when we can, we offer 3-4 extra paid days off over Christmas for a relaxing or time with family and friends. This is decided year by year.
• Up to 5% employer pension contribution
• Annual salary review
• Flexible bank holidays (except 25th and 26th December and 1st January or any substitute bank holidays for these dates)
• Enhanced maternity, paternity and adoption leave benefits
• Income Protection and Life Assurance
• Health Cash Plan plus free telephone access to a GP whenever you need it
• Gym discount

We are looking for a warm, organised and proactive Membership and Individual Giving Manager to help us deepen relationships with our members and supporters. This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.

As part of a small team, you’ll enjoy a varied role that blends hands-on delivery with strategic thinking. You’ll lead our membership scheme, grow regular giving, and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.

This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s supporter experience.

About ELBA

ELBA is a leading social regeneration charity in east London. Our mission is to develop employee volunteering and employment initiatives to decrease poverty, improve social mobility and increase equality for communities in east London and beyond. We facilitate corporate support from over 100 organisations into our community, education and employment programmes.

With over 35 years of experience enabling successful partnerships between businesses and communities, ELBA engages over 16,000 corporate employees in volunteer programmes annually that support employment, education and community initiatives. In 2024 the Community Works programme supported over 250 charities and social enterprises through engaging employee volunteers in practical and skills-based volunteering opportunities.

Purpose of the job

The Education Programme at ELBA seeks to raise aspirations of young people, develop their business awareness, and support their employability competencies. Our work involves supporting secondary schools, colleges and universities, predominately through events bringing volunteers together from our corporate partners with local students to support the development of their employability skills and to raise aspirations. Working closely with ELBA’s corporate partners, the team engage students in various opportunities supporting Gatsby Benchmarks 5 & 6.

The role

This role will involve managing relationships with secondary schools, colleges, universities and ELBA corporate partner companies, providing vital support to coordinate and run events of varying scales throughout the academic year. This also includes supporting Mentoring Works, a programme that has been running since 1996 and connects Year 10 and Sixth Form/college students to volunteer business mentors working in the City and Canary Wharf. Taking the relationship lead for a number of our education institutions and corporate partners, the successful candidate will manage these relationships and ensure successful outcomes.

Job Description

Relationship Management

• Develop and manage strong relationships with education partners, this can include recruiting students for Mentoring Works and planning a calendar of events with Career Departments.
• Manage event requests from both education and corporate partners
• Run cross school projects throughout the year with multiple schools taking part
• Support the account management process of corporate partners by attending meetings with the wider account management team
• As a success indicator, consistently secure and maintain high satisfaction ratings from education and corporate partners, ensuring a positive experience for all stakeholders and volunteers.

Delivery

• Deliver projects and activities for educational institutions in line with the priorities and opportunities identified.
• Create and develop materials and resources, share best practice and design new programmes in line with changing priorities.
• Lead on development and delivery of group activities to support the Mentoring Works programme and feedback sessions with students
• Work proactively with CSR departments and other contacts within ELBA corporate partners to promote and enable delivery of projects/activities.
• Promote safety and wellbeing of students at all times and to follow ELBA’s safeguarding policies and have full regard of the policies of the schools and colleges engaged in ELBA programmes
• As a success indicator, ensure the execution of project milestones by consistently meeting or exceeding delivery timelines and stakeholder requirements.

Communication, reporting and evaluation

• All ELBA employees are required to use Salesforce as a record of activity. Training will be provided. Update Salesforce with all activity in line with agreed timescales, share updates with partners on activity.
• Support the Comms team as required
• Implement agreed evaluation and impact measurement tools for each project/activity
• Regularly write case studies, newsletter stories to showcase the impact of the education programme
• As a success indicator, produce comprehensive annual impact reports for partner schools, colleges, and universities, translating activity data into actionable insights that demonstrate programme value and success.

General

• Represent and act as an ELBA ambassador at meetings, social events and functions when required
• Attend ELBA team meetings, collaborate with other ELBA colleagues on projects where appropriate and contribute to the development of ELBA as an organisation
• Adhere to relevant policies including equal opportunities and health and safety

Join the Fire Fighters Charity as our Volunteering Manager and lead the development of a dynamic, inclusive volunteering programme that supports the wellbeing of the UK’s fire services community.

You’ll shape and deliver our national volunteering strategy, design an exceptional volunteer journey, build strong relationships, and ensure volunteers feel supported, valued and inspired. Working across teams, you’ll embed volunteering into our services, champion best practice and use insight to drive continuous improvement.

We’re looking for someone who:

· Has strong experience in volunteer management and volunteer strategy implementation

· Brings strategic thinking with hands‑on delivery

· Builds great relationships and influences at all levels

· Understands safeguarding, data protection and inclusive practice

· Is passionate about creating positive, impactful volunteer experiences

If you want a role with purpose and the chance to make a genuine difference, we’d love to hear from you.

Apply now and help us grow a thriving volunteer community.

About the team​

The Investment Team is responsible for selecting portfolio partners, managing our charity investments and supporting our portfolio partners to improve and scale their impact.

The Investment Team also leads the Impetus Leadership Academy, a leadership development programme to support talent from ethnic minority backgrounds in the UK youth sector to progress into senior leadership roles.

The team is made up of 19 people, including former teachers, charity chief executives, charity impact leads, management consultants, social investment portfolio managers and impact consultants.

The team is led by a Portfolio Director who sits on the Senior Management Team. The Portfolio Director has 5 direct reports: a Deputy Portfolio Director, three Sector Leads (who lead our work in School engagement, School attainment and Employment Sectors) and an Impact Lead. Sector Leads line manage 6 Investment Directors. Investment Directors line manage Investment Managers (currently 6). Investment Directors and Investment Managers tend to primarily focus on a sector but might have mixed portfolios, depending on need, experience and interest.

The Investment Team has a good track record of role progression. All four Leads and a number of our Investment Directors were promoted from within the team.

The team is passionate, rigorous, determined, creative and warm. We come from a range of backgrounds and bring a broad mix of perspectives.  We care deeply for our colleagues, our portfolio partners and the young people we serve.

​About this role

We believe that all young people deserve to succeed in school and in work, whatever their background. We are pleased to be able to expand our team to support our growing portfolio of charity and non-profit partners, in order to reach and impact more lives. The role of Investment Manager presents an exciting opportunity to contribute meaningfully to the organisations we serve, the team itself, and the whole of Impetus.

We support a portfolio of 23 high potential charity and non-profit partners in the youth sector, helping them deliver benchmark-beating employment and education outcomes for young people, and to grow.

We believe the strength of our approach resides in three things:
1. Building deep, trust-based sustainable relationships with charity leaders by, investing time, kindness, integrity and honesty
2. Providing our charities multi-year, unrestricted funding to help them become sector-leading organisations and scale their impact
3. Offering tailored advice to charity leaders’ most pressing and strategic questions, including their mission, programme design, performance management, growth planning, and financial resilience.

Working with our portfolio partners is a privilege. The leaders we support are incredibly talented, passionate and keen for external advice, and the issues we work through with them are stimulating and stretching. Our senior management relationships are some of the most fulfilling relationships many of us have had in our careers. The growth and impact performance of our partners are testament to their commitment to disadvantaged young people and the influence we have on their development.

Partners and funders often comment on the quality of our people. Our team is analytical and data driven; we are deeply relational, low-ego and collaborative. We actively invest in our colleagues holding regular training and community of practice sessions, and use skills-based assessments to tailor development.

As an organisation we seek to embed diversity of thought, background and experience in every aspect of our work and actively challenge our assumptions to better deliver change. Over the past two years we have taken action to help reduce racial inequality in the youth sector. In 2021 we launched our Connect Fund to support diverse leaders and their robust solutions to the entrenched employment gap faced by young people from ethnic minority backgrounds compared with their white peers. We have also built a highly regarded Leadership Academy for emerging youth sector leaders from ethnic minority backgrounds, with generous from Bank of America and State Street Foundation.

If you are looking for a role combining strategic thinking, analytical insight and influencing emerging leaders, as well as the opportunity to work with a supportive team to transform young lives, I hope you will apply to work with us.

I look forward to hearing from you.

Sebastien Ergas
Portfolio Director

Key responsibilities

Finding high potential charities and non-profit organisations to join our portfolio

• Supporting the annual cycle of identifying new investments - mapping the landscape of charities in thematic areas (e.g. Apprenticeships and Skills), conducting structured analysis of key impact and financial data and reviewing the current evidence base to identify high potential charities and inform options for Investment Directors.
• ​Contributing to due diligence of new organisations by reviewing quantitative and qualitative charity information ) and preparing clear assessments of suitability for investment; This includes considering impact and scale potential, financial stability and summarising risks and recommendations for senior review. Requires strong relationship management, in co-ordination with Investment Directors, when engaging with potential charity partners.
• ​Supporting Investment Directors in developing, preparing and presenting high quality investment propositions to our Investment Committee.

Supporting and managing relationships with portfolio partners 

• Working closely with Investment Directors to support portfolio partners across all areas of our work - leadership, impact and sustainability – owning defined(e.g. impact management or financial analysis).
• ​Building trust-based relationships with portfolio partners including senior leaders and  delivery staff, acting as a valued advisor on practice improvement contributing insight and support while escalating strategic issues to Investment Directors and Programme/Impact leads.
• ​Working with Impact teams at portfolio partners to develop and refine impact management practices; including data collection, dashboard development, performance review meetings, programme design and evaluation.
• ​Supporting portfolio partners functional leads (e.g. Director of Impact) to develop as leaders by contributing insights and tools to help drive and strengthen impact-led approaches within their organisations.
• ​Coordinating pro- bono projects leveraging our large network of corporate volunteers to provide targeted support for our portfolio partners in key areas (e.g. strategy, marketing advice, financial analysis).
• ​Supporting Investment Directors with the design and delivery of theory of change workshops, conducting preparatory analysis of charity impact data developing and analysing pre-workshop surveys and co-facilitating workshops.
• ​Supporting the coordination and delivery of Impetus’ quarterly peer learning forums for our portfolio partners, in particular the Impact Forum.
• ​Supporting investment governance by preparing clear and accurate reports for Investment and Steering Committees.

Support to Impetus​

• Developing knowledge and expertise in Education and Youth Employment domains, staying up to date on relevant sector developments and applying this insight to support analysis and decision making.
• ​Working collaboratively on Impetus’ public affairs and philanthropy objectives by contributing evidence, insight and content to case studies, research, policy campaigns, donor reports and events.
• ​Sharing the learning from our work across the team and organisation and supporting communication of insights externally where appropriate.
• ​Working within Impetus strategy, policies and procedures.

Person specification

​Essential​

• A commitment to Impetus’ mission and values
• ​Able to build productive, trust-based relationships internally and with senior external stakeholders including portfolio partners and co-investors, escalating strategic issues to Investment Directors as needed
• ​Strong relationship building and management skills
• ​Highly analytical and numerate, able to draw insights from a range of data sources, with good command of Excel or similar tools
• Clear and strategic thinker; able to clearly and concisely communicate insights and key messages via a range of mediums, including PowerPoint and Word
• ​Proven ability to work independently, within a defined scope and escalate risks promptly
• ​Clear and analytical thinker; keen to work collaboratively with Investment Directors and contribute evidence based insights to team discussions and decision making
• ​Strong planning and time management, able to balance between priorities 
• ​Displays tenacity and initiative in progressing work within agreed frameworks
• ​Growth mind-set; seeks out and acts on feedback
• ​A strong interest in partnering closely with organisations, supporting them to strengthen delivery and impact.
• ​A commitment to equity, diversity and inclusion in our work and our organisation

If you don't tick all these boxes, but still feel that you fit the profile, please apply anyway.

Desirable​

(candidates with one or more of the following may be particularly well suited to the role)

• Experience in consulting, investment management, or other in-depth grant making and capacity building work
• ​Previous experience working with charities. Could be in a previous role, pro-bono volunteer or Trustee capacity
• ​Experience in charity impact management or monitoring, evaluation and learning
• ​Experience working in, or deep understanding of, UK education and youth employment sectors 
• ​Experience facilitating workshops or presenting to larger groups
• ​Financial acumen – including experience supporting financial analysis and modelling, fundraising pipeline development and review of financial information e.g, annual accounts, to assess and identify financial risk
• ​Project Management experience  

​About Impetus

At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.​

We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today: ​

• Lost learning through absence, suspensions, exclusions from school
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
• The large numbers of young people out of education, training and employment ​

We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.​

Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life. ​

We are resolutely focused on outcomes and impact, driven by quality evidence.​

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.​

Impetus is a registered charity and our charity number is 1152262.​

Our Values​

In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.

We are brave and curious

We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.

We bring high trust, high challenge

We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.

We are evidence led and results driven for young people

We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.

We thrive through diversity

We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.

We always seek collaboration

We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.​

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.​

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.​

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.​

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.

​Our employee benefits ​

Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.

How to apply

Please click on the "Apply for this job" button.​

You will need to:​

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement.​

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.​

You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.​

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.​

The deadline for applications is Sunday 29th March 2026, 11:59pm.​

Interviews:​

1st Interviews will take place on w/c 13th April 2026.

2nd Interviews will take place on w/c 20th April 2026.​

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

XLP is a vibrant youth work charity dedicated to shaping bright futures for young people. Leading the charge against poverty and educational failure in inner London, we offer holistic, long-term support to 11- to 25-year-olds in both schools and communities.

Do you enjoy handling data and helping others to do so confidently? Do you have a can do attitude and enjoy problem solving? Would you like to help better understand what we do and share learning and insights on what works for young people to thrive in the communities in which they live?

Data are key to making sure we work with the young people that can most benefit from our support. It enables us to monitor and better understand their engagement and therefore support them to achieve positive outcomes for their lives.

The Impact Officer will play a key role in supporting the Youth Work Delivery team to evidence all their hard work with young people and in turn making it accessible and useful for decision making and improving our work.

The Impact Officer will be responsible for supporting data collection (alongside the Youth Work Delivery team), data analysis and reporting. You will work closely with the Head of Impact and Heads of Youth Work to implement projects, drive data collection and accuracy, and ensure key insights and findings are utilised, communicated and understood. 

We are seeking an experienced and commercially motivated Senior Marketing Manager to own the strategy, development and execution of marketing campaigns across our Leisure portfolio.

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Head of Marketing

Based: Battersea Park

Salary: £40-£45k dependant on experience

Contract: Permanent, Full Time

Work Arrangement: 40 hours per week, On-site

Role Overview:

Reporting to the Head of Marketing and working closely with the Head of Leisure, you will take ownership of promoting Enable’s Leisure sites and facilities, driving both revenue growth and brand recognition. This includes leading strategic campaigns across gym memberships (direct debits), Tennis and Padel bookings, and other leisure products at our key sites:

• Battersea Park Millennium Arena

• Barn Elms Sports Centre

• Tooting Bec Athletics Track and Gym

• Barn Elms Boathouse

You will monitor and report on sales performance, using data and insight to inform strategic decision-making and continually optimize results. Alongside delivering high-performing campaigns, you will support and develop junior marketing team members. There may also be opportunities to contribute to other diverse service areas, including Putney School of Art and Design and Battersea Park Venues.

This is an excellent opportunity for a proactive, commercially minded marketer with a strong focus on performance and data, balanced with creativity and a willingness to experiment. The role requires excellent interpersonal and presentation skills, with the confidence to report to senior stakeholders and run regular campaign update meetings. 

The position plays a pivotal role in the continued growth of Leisure Services. You will have genuine creative freedom to drive change, shape campaign direction, and play an active role in brand development, updates and refreshes — evolving the visual identity, tone and positioning of Enable’s Leisure sites.

Central Services ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development.

Main Duties/Responsibilities:  

•Develop and deliver a multi-channel marketing strategy to drive brand growth, memberships, bookings and retention.

•Lead end-to-end campaign planning and execution across all channels.

•Set clear, measurable goals and optimise performance through data-driven insight.

•Provide weekly sales and marketing updates to Senior Leadership.

•Produce regular campaign reporting, identifying trends and actionable learnings.

•Re-develop and strengthen the Enable Leisure brand across all customer touchpoints.

•Oversee content across social, email, website and on-site communications.

•Take ownership of creative development, collaborating with designers and external suppliers.

•Write clear campaign plans and briefs to align stakeholders and delivery teams.

•Develop strategic partnerships and local sponsorship opportunities.

•Build strong relationships with internal and external stakeholders.

•Present campaign performance and chair regular update meetings.

• People manage and develop junior marketing team members.

•Oversee campaign coordinators, balancing strategy with day-to-day delivery.

•Manage budgets, timelines and forecasting processes.

•Support wider marketing and organisational objectives.

•Provide event support as required, including occasional weekend work.

•Undertake additional duties as directed. 

Skills and Experience:  

• B2C marketing experience ideally within the Leisure and/or Health industry. 
• Highly organised, with the ability to manage multiple projects simultaneously.
• Experience delivering high-pressure events and product launch campaigns.
• Strong commercial and analytical mindset.
• Skilled presenter with excellent written and verbal communication skills.
• Proven team leadership and stakeholder management experience.
• Calm under pressure, deadline-focused and detail-oriented.

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Community sits at the heart of everything we do.

This role leads our work to connect, support and grow the national craft community through Crafts Council Membership and the Craft UK network.

You will shape spaces where makers, creative businesses and craft champions can connect, learn and thrive. Working closely with colleagues and partners across the sector, you will ensure that our membership programmes respond to the real needs of the craft community and create meaningful opportunities for people to engage with craft.

You will bring strong community instincts, an understanding of the opportunities and challenges facing creative practitioners and small creative businesses, and a passion for the transformative power of craft.

As a senior leader within the organisation, you will guide a talented team to deliver a compelling programme of activity, events and partnerships that strengthen the value of membership, deepen engagement and grow participation.

Through insight, listening and collaboration, you will ensure that our work remains relevant, inclusive and ambitious — supporting makers today while helping shape the future of the craft sector.

Role Focus

This role combines community leadership, programme development and income generation.

You will:

• Build and nurture a thriving national craft community
• Lead the strategic development of Crafts Council Membership and Craft UK
• Grow membership participation, reach and income
• Champion inclusive practice and remove barriers to engagement
• Strengthen the voice and visibility of craft through partnerships and advocacy

Who We’re Looking For

We are looking for someone who is passionate about the craft sector and understands the realities of building a creative career or business.

You will be a natural community builder with the ability to bring people together, build trust and create opportunities for collaboration.

You will also bring:

• Experience developing and growing membership, community or network-based programmes
• Strong understanding of the creative industries or craft sector
• Experience managing teams and supporting colleagues to deliver excellent work
• The ability to develop partnerships and collaborative initiatives
• Confidence working with data and insight to inform strategy and programme development
• Experience delivering programmes or initiatives that generate income or financial sustainability
• A commitment to equity, diversity and inclusion in programme design and delivery

Contract and Hours - Permanent, full-time, 36.25 hours per week. Role to commence from Summer 2026 onwards.

A typical working day is 9.15-5.30pm, including a lunch break (unpaid). We support flexible working and part-time arrangements where it is appropriate for the role.

We promote hybrid working with three days per week worked at our office and gallery for full-time staff, and two days per week office and gallery working for part-time staff.

Wednesday is a whole team office and gallery day when staff meetings take place.

Salary - £39,000 to £50,000 gross per annum, dependent on experience and based on full-time working (pro rata for part-time / annualised working).

Location - Crafts Council Office and Gallery is based on the Pentonville Road in Islington, London, with some hybrid / home working.

This is a truly exciting time to join the Fundraising Team. As Fauna & Flora continues to strengthen its global impact, we are investing in the systems, insight, and intelligence needed to support a more ambitious fundraising programme. Our work with donors is expanding rapidly, and the ability to identify new prospects, markets, and networks is becoming increasingly central to our success.

The Research Officer, External Insight & Private Sector will play a key role in supporting this growth. You will lead on identifying and qualifying new prospects, monitoring developments across philanthropic and private sector landscapes, and ensuring that Fauna & Flora is well-positioned to pursue emerging opportunities. Working closely with colleagues across the organisation, the role ensures that early-stage engagement is informed, targeted, and strategically aligned.

You will bring excellent research skills, sound judgement, and a disciplined approach to data, alongside the ability to translate insight into clear, practical recommendations. This is an excellent opportunity for someone who enjoys working in a fast-moving environment, is motivated by improving systems and understanding complex landscapes, and is keen to support an organisation delivering globally important work for people, nature, and climate.

You will be part of a small but expert Research & Insight function, working alongside the Research & Insight Manager and an existing Research & Insight Officer. Together, the function brings complementary regional, thematic, and donor‑type expertise, supporting colleagues across the full spectrum of prospect identification, qualification, and insight, and creating a collaborative environment in which this role can thrive.

In return, we offer the opportunity to work for a ground‑breaking organisation at the forefront of global conservation, with a generous pension contribution, attractive annual leave allowance, and life insurance.

Our offices are based in the David Attenborough Building in central Cambridge, within easy reach of historic buildings and museums, the River Cam, the central market, and a wide range of cafés and restaurants.

Please visit our website and download the job application for further details on how to apply

The closing date for applications is Sunday 12 April 2026. Interviews are likely to take place during the week commencing 20 April 2026.

This role is not eligible for sponsorship for a Skilled Worker Visa.

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Over the past three years, Acorns’ leadership has strengthened collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. With an integrated fundraising structure and an ambitious £5m appeal ahead, Acorns is continuing to invest in the systems, insight and stewardship that will deepen relationships with supporters and grow long-term income.

Acorns is now seeking a Donor Experience Manager to play a key role in delivering an exceptional supporter experience across the fundraising directorate. Reporting to the Head of Donor Experience, the Donor Experience Manager will lead the delivery of engaging, insight-led donor journeys across multiple fundraising channels.

You will work closely with fundraising, marketing and care teams to ensure that every supporter interaction – from initial engagement through to long-term stewardship – is consistent, personalised and meaningful. Through effective stewardship, compelling communications and strong operational delivery, you will help strengthen supporter relationships and drive long-term retention.

The role will also oversee supporter care operations, ensuring high standards in donation processing, thanking, pledge management and supporter communications. Using CRM data (Donorfy), supporter feedback and insight, you will continuously refine stewardship activity and donor journeys to improve engagement and lifetime value.

As Donor Experience Manager, you will:

• Line manage and develop the Donor Experience Officer, ensuring high standards of supporter care and operational delivery
• Design and deliver multi-channel donor journeys that strengthen engagement, retention and supporter lifetime value
• Manage the annual fundraising communications plan and identify meaningful stewardship opportunities across fundraising activity
• Develop and maintain a central fundraising content library including case studies, stories and impact materials
• Work with fundraising, marketing and care teams to produce compelling supporter communications and impact reports
• Support bespoke stewardship and recognition activity for major donors and high-value supporters
• Champion digital engagement, automation and personalisation across supporter communications
• Lead supporter satisfaction surveys and use insight to continuously improve donor journeys
• Oversee supporter care processes including donation processing, thanking, pledge tracking and supporter enquiries
• Use CRM data (Donorfy) and insight to monitor engagement, retention and supporter behaviour and inform fundraising activity
• Support the delivery of supporter events and contribute to financial monitoring and campaign reporting.

About you

You will bring a strong commitment to excellent supporter care and a passion for delivering meaningful donor experiences.

Organised, collaborative and creative, you will be confident working across teams to deliver engaging stewardship activity while maintaining high operational standards.

Essential skills and experience include:

• Excellent written and verbal communication skills, with experience producing engaging supporter communications
• Experience planning and managing projects or complex workloads across multiple stakeholders
• A strong commitment to delivering outstanding supporter care
• Experience working within a fundraising or supporter-focused team
• Understanding of donor motivation, stewardship and supporter retention
• Experience using CRM systems such as Raiser’s Edge, Salesforce, Donorfy or similar
• Strong organisational skills and attention to detail
• Ability to build collaborative relationships and work effectively across teams
• An analytical mindset with the ability to use insight and feedback to improve supporter engagement.

Employee benefits

Benefits include:

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme starting from April 2026
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

Data & Insights Officer 

£13 per hour | 3–6 months temp, part-time 3-days per week| Immediate Start | Office based Cambrideshire 

I am excited to be working with a well-established, mission-driven organisation recruiting for a Data & Insights Officer to support a busy fundraising and marketing team.

If you’re confident with data, enjoy spotting patterns, and can keep a CRM running like a well-oiled machine, this is a great short-term opportunity with real impact.

What You’ll Do

• Maintain and update CRM data with high accuracy

• Manage imports, data cleaning, and validation

• Build campaign data selections and audience segments

• Produce reports and dashboards to track performance

• Turn data into insights to support better decisions

• Support users and promote best practice

• Ensure GDPR-compliant data handling

What You’ll Bring

• CRM/database experience

• Strong attention to detail

• Good Excel and reporting skills

• Ability to manage workload and meet deadlines

• Confident communicator and team player

If you have the above skills and experience and are immediately available, please apply online today!

About Heard
We are Heard, a small, multi-award-winning charity helping people, organizations, and the media tell stories that change hearts and minds. In 2024, we sparked stories that reached a combined audience of 39 million on critical issues like poverty, climate change, migration, domestic abuse, and more. We partner with media outlets like the BBC, Netflix, ITV, and more to amplify powerful and captivating narratives that inspire real-world impact.

The Role
As the Head of Programmes and Impact, you will be a senior leader responsible for the quality, coherence, and impact of Heard's five programmes: All About Trans, Children's Media, Children's Palliative Care, Climate Stories That Work, and Economy. Reporting to the co-ceos, you will oversee programme delivery, strengthen our monitoring and evaluation systems, and build team capacity to maximize our reach and influence. This is a unique opportunity to shape the future direction of an ambitious, purpose-driven organization.

What You'll Be Doing

• Lead and support the programmes team to deliver high-quality work on time and within budget
• Ensure programmes align with Heard's strategy and intended impact
• Strengthen our monitoring, evaluation, and learning systems to drive continuous improvement
• Manage team capacity and assess readiness for new initiatives
• Provide strategic insight to the executive team on organizational capabilities and growth opportunities

What We're Looking For

• Previous experience leading programmes or services in a charity/impact-driven organization
• Excellent project management and budget management skills
• Proven track record of managing and developing high-performing teams
• Experience embedding monitoring, evaluation and learning systems
• Collaborative leadership style with strong stakeholder management abilities
• Passion for Heard's mission and values, with a commitment to narrative change

Why Join Heard?
At Heard, you'll be part of a brave, caring, and creative team that is committed to making a difference. You'll have the opportunity to apply your skills and experience to drive real-world impact, while receiving support for your own growth and wellbeing. If you share our values and want to be a force for positive change, we'd love to hear from you.

Sound like a fit for you?
See our job pack and visit our website for more details and how to apply!

Are you an experienced and committed Project Manager? Have you worked in programme delivery for young people in schools or youth settings? Can you communicate confidently to a wide audience and range of stakeholders?

We are seeking a full-time Project Manager to support delivery of our new programme, Reading Reboot, funded by the Charlotte Aitken Trust, and to support the SLA to grow its reach and impact. Reading Reboot is being developed to address the reading crisis and restore a love of reading for young people in Year 8, in communities facing the greatest disadvantage. This is an opportunity to lead a flagship national programme with the potential to shape future investment in school libraries, in a supportive, mission-driven team culture within a small but influential charity. 

The Reading Reboot programme will establish librarian-led social book clubs in over 100 under-funded secondary school libraries across the UK and reach more than 6,000 young people directly, alongside librarians, senior leaders and wider school communities. Reading Reboot places school librarians at the heart of delivery, combining new book stock, inspiring author engagement, appealing library spaces, and a robust evaluation to evidence impact and inform future national roll-out.   

The Project Manager will lead on development and delivery, working closely with the CEO, a Project Board and external evaluation team to ensure the programme meets its objectives on time, within budget and to a high quality. They will recruit and coordinate schools and librarians, work with partners and funders, and ensure that learning and impact are captured and shared across the sector. Building strong relationships with all stakeholders, the Project Manager will be the main point of contact for the programme and will support the CEO and Project Board with timely updates, papers and participation in meetings. Successful candidates will have extensive and demonstrable experience of project management in schools or youth settings. Experience of training development and delivery will be an advantage.

The salary for this position is £30,000 per year for 37 hours per week on a one year contract, with potential for extension. Find out more about this role and how to apply by downloading the job application pack.

Application deadline: Thursday 26th March, 5pm

Interviews will take place online the week commencing 7th April 2026.

Applications without a covering letter will not be considered. No agencies please. Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within one week of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.