Impact and learning manager jobs

Video Content Creator

Business Disability Forum is the leading business membership organisation in disability inclusion.

We are trusted partners, working with business, Government and disabled people, to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.

• We work with over 600 Members employing over 20% of the UK workforce, and a further 16 million people worldwide.
• We advise, support and encourage businesses (many of them global) to become more disability-smart.
• We influence policymakers by representing the voice of employers and disabled employees.
• We provide evidence-based thought leadership on how business affects the lives of disabled people.
• We help effect changes in business practices, products, services and policies, that positively impact the life experiences of disabled people, and also benefit business.

The role

The Video Content Creator will be responsible for creating, editing, and co-ordinating video content to proactively maximize BDF’s existing content from BDF’s Knowledge Hub. This role involves end-to-end production, from idea generation to final edits, ensuring high-quality, accessible and inclusive content is available across all platforms.

The requirement

• Proven experience in end-to-end video production, including script writing, video recording, sound management, animation, and editing.
• Experience of creating both live recorded (in-person and online) and animated videos.
• Demonstrate creative storytelling abilities and adaptability to various creative briefs.
• Ability to engage, or learn to engage, confidently with people at all levels of seniority, and with different disabilities and needs.
• Willingness to travel, and readily available to attend the London office as required.

For the full job description and person specification of this role and instructions on how to apply please visit our website below via the link on this page:

How to apply

Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process, please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Nutmeg House, 60 Gainsford Street, London SE1 2NY. If you are submitting your application by email please do so to jobs @ businessdisabilityforum .org .uk

• Closing date for applications: Sunday, 20 July 2025.
• First interviews are planned for 5 & 6 August 2025
• Second interviews are planned for 12 & 14 11 August 2025.

Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.

If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at the address above or by telephone on 020-7403-3020.

For further information on Business Disability Forum please refer to our website via the link on this page.

Equal opportunities

We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.

We're seeking a knowledgeable and proactive HR Consultant to join a nationally acclaimed HR Services team that provides strategic and practical HR consultancy to schools and academies. This a permanent role, based in Manchester, with two days office presence required, either at HQ or travelling to schools in the local area.

This is a client-facing role in a professional services environment, supporting leadership teams across the education sector to deliver compliant, student-focused solutions.

What you'll do:

• Provide pragmatic advice across complex employee relations and wider HR matters
• Build trusted relationships with clients and act as a strategic partner
• Lead investigations, casework, and HR projects from start to finish
• Develop and deliver training, draft policies, and produce advisory content
• Contribute to growth through business development and client retention

What we're looking for:

• Solid employment law knowledge and HR best practice expertise
• Experience managing contentious casework; education sector knowledge desirable
• Strong communication, influencing, and stakeholder engagement skills
• Experience negotiating with trade unions is an advantage
• Proactive mindset with high attention to detail and accountability
• Collaborative approach with a drive for innovation and quality

This is an opportunity to make a lasting impact in the education sector through thoughtful consultancy and client support. You'll be part of a team that values integrity, performance, and continuous learning-delivering services that help education organisations thrive.

Do you want to work for an award winning charity? One that values its colleagues and clients alike? Do you want to have an impact and make a real difference to young people who need a fresh start? Do you have tenacity, resilience and strength of character to guide and advocate for young people?

BACKUP North West delivers support and housing services for homeless and vulnerable young people in Bolton. If you have great written and verbal communication skills, are committed to improving the lives of young people, are motivated and resilient, we need you! Due to growth we are looking for several new colleagues to work in front line service delivery roles across our supported housing provision. Your primary role will be to enable young people to achieve their potential, be safe and secure and move out of (literally) homeless services.

(We are Ofsted registered)

To join us, you will have to demonstrate a commitment to the ethos and values of the charity, be a positive role model for young people and colleagues and be person-centred.

Excellent people skills are a must. We are an Investors in People GOLD employer.

Join Savera UK

Are you passionate about making a difference and being part of a thriving and growing team, at a specialist charitable organisation working to end ‘honour’-based abuse (HBA) and harmful practices? Join us as the Direct Intervention Team Manager (women applicants only), where you will play a pivotal role in leading and developing the overall delivery of Savera UK’s Direct Intervention service.  

This is a diverse and dynamic role, where you will be dealing with challenging and complex subject matters. You will be expected to build on your existing knowledge of, or passion for, human rights, by proactively developing a deep understanding of the multi-layered and ever-changing nature of our work.

You will be part of a small and very supportive, highly expert, and effective team, who work at pace without compromising on quality or attention to detail.

You will also become the custodian of our carefully developed brand, which possesses qualities of authenticity, power, and challenge. This is an exciting time to join Savera UK as we embark on a journey to amplify our message and drive change.

An occupational requirement under Schedule 9 (part 1) of the Equality Act 2010, the post holder must be female under the Sex Discrimination Act, 1975 Part 7 to meet the needs of the majority of our service users.

Savera UK provide all staff with:

Holiday: 28 days annual leave, plus bank holidays  

Training and Development: Training and development opportunities

Wellbeing: External supervision and other wellbeing opportunities

Pension: Employer contribution of 3% gross of employment

Primary purpose of the job: 

• To work with individuals/families referred to the Savera UK Direct Intervention Service, as a result of ‘honour’-based abuse and harmful practices or any other culturally specific abuse. Being responsible for client safeguarding and providing advocacy and emotional interventions.
• To share responsibility with other team members in providing and delivering wellbeing/welfare programmes and activities to Savera UK clients to support their new beginning, empowerment, self-help and independence.
• Contribute to, and participate in, the wider Savera UK team and the organisation’s activities and development.

Please see the full Job Description and Person Specification for further details.

Location: The post holder’s location/office will be based in Liverpool, but the post holder will also need to work where required, including traveling, therefore a full, clean driving licence and ownership of a car is essential. Mileage will be reimbursed for travel relating to delivery of the role. The post holder must have business use car insurance.  

Registered address: 151 Dale Street, Liverpool L2 2AH

Company Number 7564891

Charity Number 1145564

Do you believe in the power of people to drive local change? Are you passionate about health equity, community connection, and championing resident voices?

We’re looking for an experienced and creative Community Development Co-ordinator to bring our Highgate Newtown Community Champions programme to life.

As Community Development Co-ordinator, you’ll lead the delivery of a vibrant, resident-led health and wellbeing programme across Highgate Newtown and nearby estates. Working closely with local volunteers (Community Champions), residents and partners, you’ll co-produce a wide range of weekly activities that tackle health inequalities, strengthen community ties, and amplify local voices. Activities could include mental health workshops, family play sessions, health information pop-ups, gardening projects, and community cafés - no two weeks will look the same. You’ll recruit, support and nurture a team of passionate volunteers, ensuring they grow into confident community leaders.

A key part of the role involves building strong relationships with local services, schools, faith groups and community venues, and making sure resident feedback shapes everything we do. You’ll coordinate themed campaigns, facilitate listening sessions, promote the programme creatively across the estates, and track the outcomes and stories behind our impact. This is a hands-on, outward-facing role requiring creativity, adaptability and strong organisational skills. We’re looking for someone who is a natural facilitator and relationship-builder, with a passion for health equity and social justice. Based at Barnes House with some hybrid working from home, you’ll also be regularly out in the neighbourhood - walking, talking, connecting, and helping residents lead change where it matters most.

About the role

You’ll lead the coordination and delivery of a vibrant, resident-led health and wellbeing programme across Highgate Newtown and surrounding estates. Working alongside local volunteers (Community Champions), residents and partners, you’ll co-produce weekly activities that tackle health inequalities, build community connections, and amplify local voices.

From mental health workshops to family play sessions, health info pop-ups, community cafés, gardening projects, and seasonal events, no two weeks will look the same. You’ll nurture volunteer leaders, build partnerships, and ensure resident feedback drives everything we do. This is a hands-on role with space for creativity, innovation, and real local impact.

What you’ll do

• Recruit, train and support a team of passionate Community Champions
• Deliver weekly activities that support wellbeing, connection and access to services
• Coordinate themed health campaigns and estate-based events
• Facilitate community voice panels and listening campaigns to gather insights
• Build strong partnerships with local services, schools and faith spaces
• Promote the programme creatively across estates – from WhatsApp to window posters
• Track outcomes and share the story of local impact

About you

We’re looking for someone who is:

• A brilliant community organiser with a track record of co-production
• Passionate about health and social justice, with knowledge of health inequalities
• An excellent people-person – great at relationship building, facilitation and motivation
• Organised, proactive and confident managing multiple projects
• Experienced working with diverse communities, ideally in Camden or similar areas

Bonus if you have:

• Training in MECC, Mental Health, or First Aid
• Experience in grassroots comms or digital community-building
• Links to Highgate Newtown or surrounding neighbourhoods

Where you’ll work

Working from either Barnes House or from home, you’ll have activities across:

• Whittington Estate
• Brookfield School
• Estate green spaces and local TRA halls
• Churches, mosques and community rooms

You’ll be out and about in the community – walking, talking, listening and delivering.

Why join us?

You’ll be joining a growing borough-wide movement of Community Champions helping to shape healthier, more connected neighbourhoods from the ground up. This is your chance to lead a programme that’s truly community-powered and make a difference where it matters most.

To find out more and apply, please visit our vacancies page.

Closing date: Midday on Monday, 21st July 2025.

First interviews: Thursday, 24th July 2025.

Second interviews: Thursday, 31st July 2025.

Circa £67,000 per annum

Fixed term from Monday 20th October 2025 (contract 10 - 12 months, EML cover)

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) and the Soccer Aid team as Head of Soccer Aid (EML cover) working on the biggest celebrity football match in the calendar and UNICEF UK’s biggest broadcasted fundraising event. Since its inception in 2006, Soccer Aid for UNICEF has raised more than £121 million, helping to protect every child’s right to play. 2026 marks the 20th anniversary of Soccer Aid for UNICEF and the team has ambitious plans to mark this milestone, which this role will be pivotal in delivering.

Soccer Aid for UNICEF has become a highly anticipated annual televised fundraising campaign, and the Head of Soccer Aid is responsible for the operational delivery of the campaign, managing members of the core team to deliver income generating and brand awareness activations. The postholder brings teams together to ideate, influence and implement opportunities which will have a direct effect on the successful delivery and growth of the campaign.

You will know this is the right move for you because not only will our mission and values be meaningful to you, but you will also be an inspiring leader of teams and you will relish the opportunity to grow and develop the Soccer Aid for UNICEF campaign.

Act now and visit the website via the apply button to apply online.

Closing date: Sunday 13 July 2025.

Interview date: Thursday 24 July 2025.

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care or have an interest in people and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

Due to continued contract growth, we are looking for new Advocates to join our team in Lambeth. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have exciting opportunities for Advocates to join our team covering Lambeth. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential. 

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to achieve, or already hold, the Level 4 Award in Independent Advocacy Practice with specialisms suitable for the role undertaken. To develop yourself for an exciting new career

Benefits:

• 28 days annual leave per year raising to 30 days upon 5 years of service pro rata plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Life Assurance/ Death in service two times your annual salary
• Staff discount scheme including major supermarkets discounts, retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance.
• Support with continuous professional development
• Paid Disability leave
• Paid Volunteering leave

· Paid compassionate Leave 

· Home Working Allowance  

Support with continuous professional development 

Access to Clifton Strengths Coaching for development  

Personal Development Plans 

How are staff supported to work remotely? 

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community. 

When you need to travel for work, expenses will be paid (mileage or public transport costs).  

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach. 

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

Important Dates:

Closing date for applications; Friday 11th July 12pm however, VoiceAbility may interview suitable candidates before this date and reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

The post-holder will be responsible for deliver a range of support interventions for people newly diagnosed with HIV, and those re-engaging in their HIV care, who may be identified via Emergency Department Opt-Out testing in Liverpool.

Collaboratively work with Liverpool University Hospitals NHS Foundation Trust (LUFHT) to ensure people living with HIV receive practical, social and emotional support. The delivery of peer support in a clinic setting and, in the community, and onward referrals to relevant services.

Ensure that people living with HIV in vulnerable circumstances are supported to minimise the risk of them returning to ‘need to find’ status and remain engaged in services.

We seek someone with experience working with diverse communities. Knowledge and understanding of the common experiences and need of people living with HIV is essential.

The ideal candidate will possess a relevant qualification (such as an NVQ Level 3 or above in social work, health, education) or equivalent experience, and demonstrate a commitment to continuous learning and professional development.

We are looking for someone with strong interpersonal skills (working with staff, volunteers, and service users), excellent organisational skills, and enthusiasm.

Who are we?

The Global Foundations & Institutional Donors team is comprised of 12 colleagues working with either Institutional Donors or Foundations based in Copenhagen, Berlin, Brussels, Geneva and Kyiv. DRC funds come from a variety of sources - institutional donors such as the European Commission, UN agencies, and bilateral humanitarian and development funding envelopes from major donor countries, but increasingly also foundations - both Danish and International. Together with the rest of the department, the GFID team is working to increase DRC’s capacity and ambition to scope, expand, deepen, and strengthen partnerships and fundraising activities.
 

About the job

As Senior Partnership Advisor you will be part of the Global Foundation and Institutional Donors section (GFID) working directly with the Head of Global Foundation and Institutional Donors, colleagues based in HQ, DRC Representations in Geneva, Brussels and Berlin, and regionally with the Regional Business Development Coordinators. Your overall responsibility will be to support DRC’s capacity strengthening to maintain and improve donor relationships and fundraising efforts.

The Senior Partnership Advisor oversees the engagement and fundraising efforts focusing primarily on FCDO and the UK-based foundations, potentially there would also be some coverage of non-core donors like Irish Aid, Jersey Aid etc. You are tasked with undertaking analyses, elaborating donor intelligence, to inform and advise senior management and colleagues about partnership development as well as fundraising opportunities.
 

Your main duties and responsibilities will be:

Strategy

• Support design and advancement of the global donor engagement strategy based on the FCDOs’ donor trends and priorities, (and relevant non-core donors).
• Mapping and scoping of UK-based foundations with the support of the wider GFID team.
• Lead the development of donor-specific engagement action plans for the FCDO and relevant foundations and steer their implementation.

Partnership Engagement

• Lead on a strong and strategic partnership between DRC and FCDO at capital level and UK-based Foundations and engage proactively with FCDO (and relevant non-core donors) to address challenges and opportunities related to DRC’s partnership at global level and inform/advise ROs/COs accordingly. Develop tools and guidance to support engagement with FCDO
• Provide support and expertise to DRC country and regional operations on the partnership.
• Represent DRC in dialogues with core donors on regulatory frameworks and actively participate in relevant events and coordination mechanisms with peer organisations or other networks and platforms.

Donor intelligence and knowledge management

• Monitor and analyse relevant trends and donor intelligence and provide strategic advice on possible impact and ways to adapt across all levels of the organization for FCDO, relevant UK foundations and /or non-core donors).
• Develop qualitative and quantitative analyses to feed into donor trends and global donor analyses, lessons learned, and other dissemination documents.

Partnership Management – externally and internally

• For FCDO funding, develop tools, platforms, and internal workflows for efficient strategic donor compliance (this includes maintaining DRC Insite donor pages, updating and publishing internal guidance tools such as Donorpedias, fact sheets etc.).
• Strengthen capacities of Grants Management Unit staff on FCDO policies and guidelines.
   

Occasional travel will be expected to DRC HQ, DRC representations or DRC country offices

About you

To excel in this role, you will have natural communication and social skills, including networking and the ability to influence. You are comfortable navigating internal stakeholders horizontally and vertically, and representing DRC externally with donors, peer organisations and in other forums.

You have strong knowledge of FCDO’s structure and funding priorities, including regulatory frameworks and contracting. This role calls for someone who is both a “thinker” and a “doer” - an ability to work on strategic-level analyses while being detailed as well as being results and service-oriented.

Moreover, we also expect the following:

Required

• Documented extensive experience with institutional donors and donor engagement, and in particular, FCDO
• Experience in engaging with philanthropic and private sector foundations
• Understanding of the links between compliance and building the image of a go-to organisation for donors
• Strong relationship building skills and proactive approach to partnership building and nurturing
• Experience with networking and representation at all levels
• Strong verbal and written communication skills with an ability to identify, address and communicate the core of an issue, even if very complex
• Experience in working in an international, multicultural work environment, experience at country or regional level
• Master’s degree in relevant field of study or equivalent in experience.
• The position is based in London. If the candidate is not already in London, you will need to be open to relocating.

Desirable

• Network among UK-based Foundations or experience working for or leading partnerships with UK-based Foundations
• Professional proficiency in languages other than English is an asset
   

We offer

Contract length: Initially 12 months, with a possibility of extension

Work location: London

Start date: October 1st, 2025

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for national staff. 

Application process

All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.

Closing date for applications:  August 10th, 2025 more information about the Danish Refugee Council, please visit our website drc.ngo.

We expect to conduct the interviews in the week starting August 18th.

Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment regardless of personal characteristics or attributes.

Chief People Officer

We are looking for a Chief People Officer to lead the strategic development and operational delivery of the organisation’s people agenda

If you have experience of driving excellence across learning and organisational development, recruitment and shared services, employee relations, equality, diversity and inclusion… then we want to hear from you!

Join a leading charity provider of mental health services in England. Every year, the organisation supports thousands of people through its network of groups, services and helplines. The vision is for equality, fair treatment and maximum quality of life for everyone affected by mental illness. Help reach that goal by applying today.

Position: Chief People Officer

Location: London/Hybrid

Hours: Full time, flexible working available

Salary: £85,453 to £102,956 based on experience

Contract: Permanent

Closing Date: 5pm, 4 August 2025

Interviews: Interviews will be held in two stages: the first stage with our Executive Team and second stage with the Chief Executive and representatives from our Board of Trustees. Interviews will take place weeks commencing 1 and 8 September 2025.

Candidates may be asked to complete psychometric assessments as part of the recruitment process.

The Role

As the Chief People Officer, you will lead the strategic development and operational delivery of the organisation’s people agenda, with responsibility for driving excellence across learning and organisational development, recruitment and shared services, employee relations, equality, diversity and inclusion, as well as involvement and volunteering.

You will play a pivotal role in cultivating a high-performance, values-driven culture that empowers employees, fosters inclusion, and enhances engagement across all levels of the organisation, from frontline care to national campaigning. This role is a key member of that team, working alongside the Deputy Chief Executive, Chief Operating Officer, Chief Finance Officer, and Chief Business Improvement and Technology Officer.

Together, you will shape the organisation’s strategy, culture, and delivery.

If you are excited by the opportunity to lead across people and organisational development and to be part of a collaborative leadership team, then we would love to hear from you.

About You

We are looking for a Chief People Officer with the ability to shape and execute an integrated people and organisational development strategy that supports both care outcomes and social change. Someone who can demonstrate a commitment to inclusive leadership and the ability to foster an inclusive organisational culture.

You will have:

• Substantial senior leadership experience in people management, organisational development, and EDI within a care, support, health, or social impact organisation.
• Proven ability to develop and implement people strategies that enhance organisational performance and employee experience.
• Strong track record of leading EDI initiatives that promote inclusivity and diversity.
• Experience in organisational development, including change management, learning and development, and performance management.
• Demonstrated success in building and leading multidisciplinary teams across HR, EDI, and organisational development functions.
• Membership of CIPD.

About the Organisation

Work for an organisation that research shows is one of the most trusted major voluntary sector brands.  In a rapidly changing world, the charity brings together delivery of care and support services, policy influencing, and campaigning – with people living with mental illness at the heart of what they do.  The charity supports tens of thousands of people every year to get through crises, live independently and feel that they do not have to face mental illness alone. For over 50 years, the charity has campaigned for the rights of people severely affected by mental illness whilst working tirelessly to ensure that the people they support have a voice at all levels of the mental health system.

Benefits include:

• Employer funded pension
• Flexible working
• Life assurance
• Eye care vouchers
• Training opportunities
• 25 days annual leave, rising to 30 plus Bank Holidays
• Rewards, benefits and recognition platform
• Employee assistance programme
• Your birthday off
• Plus many more great benefits…

“It feels very rewarding to be part of such a meaningful organisation where everyone is valued and has the opportunity to make a difference” Current staff member

We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

You may also have experience in areas such as People, HR, Human Resources, Personnel, Head of People, Head of HR, Head of Human Resources, Head of Personnel, Director of People, Director of HR, Director of Human Resources, P Director of personnel, People Director, HR Director, Human Resources Director, Personnel Director. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Digital Fundraising Lead

£52,408 - £54,654pa

City of London E1 8QS and we are a hybrid working organisation

This role is offered on a hybrid contract giving you the opportunity to also work from home three days a week.

Purpose of Role

As Digital Fundraising Lead you’ll oversee Comic Relief’s Digital Fundraising & Engagement programme, from strategy to delivery; managing and developing a team of high performing colleagues. You’ll be role modelling and leading expert collaboration across the organisation, and with partner organisations, to deliver integrated digital fundraising and audience engagement growth in line with organisational objectives.

As a digital first organisation, a significant proportion of Comic Relief’s fundraising and public engagement is delivered via digital channels. In this high impact role, you will lead individuals and cross-organisational project teams to innovate, optimise and execute digital strategies and activities including shaping web UX journey’s; designing email communications and integrated digital media campaigns (including media targeting and digital content); and leading product and proposition development, all to deliver agreed annual income targets from a growing active supporter base.  Championing innovation, robust test and learn and performance marketing methodologies, the Digital Fundraising Lead will ensure Comic Relief’s investments in digital fundraising and engagement deliver maximum gains towards a just world free from poverty. 

Key responsibilities:

Strategy & Planning 

· Lead the strategy setting; annual planning and budget setting for Comic Relief’s Digital Fundraising and Engagement activity, including keeping abreast of external trends; innovations and digital developments and exploring how these factor into Comic Relief’s objectives; building financial models, developing business cases, setting and monitoring budgets and managing reforecasts throughout the year. 

· Where appropriate, bring x-organisational project teams together to strategise, plan and deliver digital fundraising and engagement change projects. 

Delivery & Performance 

· Working as a lead within the Public Activation & Individual Giving team, work with the team and wider organisation to champion digital innovation and performance optimisation, specifically leveraging new technologies, tools, approaches and data-driven insights to ensure digital communications and experiences are appropriately targeted, designed and delivered in a way that maximises audience growth, engagement and income; return on investment and / or life time value in line with agreed objectives. 

· Ensure a robust and continuous test and learn methodology is applied across the team; results and learnings are recorded, systematically actioned and shared for maximum impact. 

· Bring teams together to ensure our Digital Fundraising and Engagement strategies and plans are aligned with organisational capabilities and priorities and

oversee direct interventions to take advantage of opportunities; solve problems and mitigate risks to delivery and performance. 

· Lead stakeholders across the organisation, unifying separate digital fundraising and engagement campaigns and activities (paid, owned and earned) to ensure digital efforts and investments are integrated and streamlined to maximise effectiveness and efficiency in delivering organisational goals.  This includes collaborating to optimise the website and use of social channels to drive agreed data acquisition, supporter engagement and income KPI’s. 

· Accountable for Comic Relief’s: 

- development of agreed digital campaigns, content, products and propositions and their performance against agreed organisational objectives and KPI’s. 

- paid digital media programme, including the contractual and performance management of external digital agencies, specifically paid digital media, ensuring value for money and delivery to agreed KPI’s. This includes coaching and supporting the Digital Growth Manager to inspire, optimise, manage and evaluate supplier performance.

- email marketing strategy, including strategic use of marketing cloud and integration with CRM to maximise engagement and fundraising, through effective segmentation, targeting and personalisation of audiences and messages.  Coach and support the Email / Digital Officer(s) to continuously test, optimise and evolve email activities to achieve agreed KPI’s. 

- use of digital data (including GA4) to inform the development and optimisation of user experience and supporter journeys. 

- Operate as primary point of contact with BBC Marketing and other partners, specifically in relation to digital fundraising strategies, retaining accountability for the development of Red Nose Day web pages, supplying content and performance tracking. 

Leadership & Management 

· Manage and coach a team of digital fundraisers to execute fundraising, (acquisition and engagement), activity across digital channels to deliver against agreed plans and objectives to time and to budget, specifically focussed on the UK public audience: individuals and communities of individuals (including schools and workplaces). 

· Foster a culture of high performance and build organisational expertise through a structured test, learn and iterate approach where data, learning and insight is used to make informed decisions and implemented swiftly to ensure ongoing optimisation. 

· Maintain regular two-way communication and dialogue with staff and peers, ensuring information is cascaded and escalated as needed.  

· Provide balanced, constructive feedback, undertake effective performance management to embed accountability and proactively support the professional development and growth of colleagues. 

· Proactively undertake performance management, prioritising workplans and setting clear and realistic objectives for individuals based on capacity, expertise, and aspirations, in line with organisational objectives. 

· Play an active role in the Fundraising & PR Team, championing best practice, working collaboratively to support on a wide range of projects at peak periods and enabling inclusivity and diversity in order to drive high performance and an action-oriented culture.  

Person specification

Essential criteria

· Experience of designing, implementing and optimising digital strategies and user journeys to achieve ambitious B2C sales/fundraising outcomes for a high profile brand.

· Significant experience of paid, owned and earned digital channel planning and delivery; media buying and performance management, including attribution modelling/tracking.

· Extensive knowledge and proven technical experience of using Customer Relationship Management systems (CRM); Email Service Providers (ESP) and Google Analytics (GA4) & associated systems to optimise engagement and income. 

· Experience of designing and leading the development and execution of digital products and content for defined audience segments based on data insight. 

· Experience of defining digital strategy and designing and managing budgets including planning, building and managing detailed, annual and campaign models and budgets.

· Proven team leadership, line manager and effective relationship builder with strong stakeholder management and communication skills, and the ability to adapt to different styles and ways of working. Able to demonstrate a coaching approach to effectively manage and motivate a team.

· Effective relationship builder with the ability to influence stakeholders and partners with proven evidence of leading and working effectively in cross-functional digital project teams to deliver organisational goals from high impact below the line public campaigns.

· Good working knowledge of regulatory requirements related to digital marketing activities, including GDPR; PECR and advertising standards. 

· Commitment to Comic Relief’s values, cultural charter and Diversity, Equity, Inclusivity and Belonging principles.

Desirable criteria 

· Experience working with Salesforce Non-profit Cloud and Marketing Cloud 

· Accreditation / Qualification in Fundraising or Digital Marketing

· Experience of working within the charitable sector, including knowledge of relevant legislation and the specific considerations related to the digital fundraising context

· Evidence of deploying AI technology to pursue organisational goals and objectives

Perks and benefits:

· Flexible working hours

· Work from home option

· Life Insurance

· Wellness programs

· Employee Assistance Programme

· Enhanced maternity and paternity leave

· Paid emergency leave

· Sabbatical Opportunities

· Professional development

· Mentoring/coaching

· Paid volunteer days

· Payroll giving

· Salary sacrifice

· Team social events

· Extracurricular clubs

· Cycle to work scheme

· Free fruit

To apply please visit our website via the link and apply online.

Closing: 11:55pm, 13th Jul 2025 BST

Comic Relief reserves the right to close the role early if a large number of applications are received.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Comic Relief we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why work at Comic Relief

There are lots of good reasons to join us at Comic Relief. You can read more about our employee benefits, such as our commitment to flexible and hybrid working. We ask staff to come to the office twice a week, normally on agreed team days, so that we can do all those things that are difficult to do online. Our office is based in Whitechapel, London,

There are lots of opportunities to develop your skills and experience at Comic Relief, including opportunities to become a Mental Health First Aider or to participate in our Employee Network Groups that focus on making Comic Relief a more inclusive place to work.

Disability Confident Employer

As part of the Disability Confident scheme, we take positive action by providing first-round interviews to candidates who have a registered disability, provided they meet the minimum criteria for the role, as demonstrated on their CV and application questions.

About UP

Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.

Mission

We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential

Values

Trust

We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.

Collaborative

Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.

Empowering

We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.

Nurturing

We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.

Impact

We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.

Overview

We will be launching our new programme from September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this.

As a Family Support Worker, you will deliver flexible, hands-on, and therapeutically minded support to families facing multiple and complex challenges. You will build trusted relationships through home visits, school meetings, and practical support—empowering parents and carers to strengthen routines, manage behaviour, improve attendance, and access services. Your role will be guided by detailed needs assessments and focused on achieving meaningful outcomes with each family.

1. About Chance to Shine

We are Chance to Shine: a children’s charity dedicated to harnessing the power of cricket to transform the life prospects of young people in the UK.

It is our mission that all young people have the opportunity to play, learn and develop through cricket. We want them to learn a love of the game and to find a sense of belonging through the sport, developing their wider wellbeing and life skills to help fulfil their potential.

Established in 2005, we have a long-term track record of delivery in state schools and under-served communities, bringing best-in-class cricket programmes to young people aged 5 to 24 who might not otherwise have the opportunity to play. All our programmes are completely free for everyone involved, from schools and community groups to young people and their families.

2. Purpose of the Role

We are looking for a full time (37.5hrs per week) Executive and Office Assistant to support the Finance and Resources team at Chance to Shine. The Finance and Resources team provide day to day support to all departments in the charity and trading subsidiary, Chance to Shine Enterprises Ltd, around finance, office, governance, HR and general administration. The role is expected to be largely in person in our central London office.

3. Key Responsibilities

The Executive and Office Assistant’s responsibilities are in three areas:

Office Administration:

· Act as ‘front of house’ for visitors and guests and be first point of contact for telephone enquiries and ensure the office space is fully operational.

· Monitor the charity inbox and respond to general enquiries.

· Oversee and monitor the Office and Administration budget.

· Liaise with the office landlord, regarding the general office space, car-parking, meeting rooms and staff access. 

· Help manage offsite storage space.

· Administer IT support processes, first point of contact for IT support issues and managing IT supplier contracts; and administering staff IT requirements.

· Maintain up to date shared document area on sharepoint.

· Act as Health and Safety Officer responsible for all Health and Safety matters, and attend training as necessary.

Executive Support

· Support the CEO and Senior Management Team (SMT) on organising and following up internal meetings, Board meetings and company wide initiatives.

· Provide governance support to the CEO, Director of Finance and Resources and Trustees.

· Take the minutes/key actions of Board and Committee meetings.

· Support on the onboarding and induction of new Trustees.

· Maintain Trustees’ register of interest.

· Deliver ad hoc administrative support for the CEO and Finance & Resources Department.

· Ad hoc support at Chance to Shine events, such as fundraisers, media events and competitions.

HR Support

· Administrative support to the HR Manager for HR processes, including drafting letters, maintaining employee records and recruitment processes.

· Support the induction of new employees to CTS.

· Support the HR Manager with administering staff benefits, organisational training and annual appraisal process.

4. Key relationships

The job holder will liaise with:

· Director of Finance and Resources

· CEO

· Senior Management Team

· HR Manager

· Trustees

· External contractors, landlords, volunteers and suppliers

· Operations, Fundraising, Communications & Digital and Impact & Evaluation teams

5. Skills, knowledge & personal competencies

The job holder should be able to demonstrate the following:

• Excellent IT skills: knowledge and experience of using MS Office 365 and in particular Outlook and Teams
• Strong administrative skills and attention to detail
• Able to plan and prioritise and work under pressure
• Excellent written and verbal communication skills
• Understands the importance of confidentiality
• Able to work on own initiative-confident/self-starter/finisher
• An effective and enthusiastic team player
• Approachable, easy-going and helpful team member
• Willingness to learn with a can do attitude
• Enthusiasm to embrace Chance to Shine values: Inspiring, ambitious, trusted, inclusive and fun

6. Experience & qualifications

Essential:

• Minimum of one year’s experience in a high volume, fast paced administrative role in a similar sized organisation
• Experience of working in customer facing role
• Experience in working in a small team with demonstrable flexibility and adaptability to support team deliverables

Desirable:

• Experience in an office or executive support role
• Knowledge of Health and Safety regulations or a willingness to train
• Experience working in a charity
• Experience in taking meeting minutes

Do you want to work for an award winning charity? One that values its colleagues and clients alike? Do you want to have an impact and make a real difference to young people who need a fresh start? Do you have tenacity, resilience and strength of character to guide and advocate for young people?

BACKUP North West delivers support and housing services for homeless and vulnerable young people in Bolton. If you have great written and verbal communication skills, are committed to improving the lives of young people, are motivated and resilient, we need you! Due to growth we are looking for several new colleagues to work in front line service delivery roles across our supported housing provision. Your primary role will be to enable young people to achieve their potential, be safe and secure and move out of (literally) homeless services.

(We are Ofsted registered)

To join us, you will have to demonstrate a commitment to the ethos and values of the charity, be a positive role model for young people and colleagues and be person-centred.

Excellent people skills are a must. We are an Investors in People GOLD employer.