Impact manager jobs in deals gateway, greater london
About ELBA
ELBA is the leading social regeneration charity in east London. It facilitates corporate investment from over 100 organisations into community programmes across the growth boroughs of Hackney, Greenwich, Newham, Tower Hamlets and Waltham Forest. ELBA also manages an award-winning employment and skills programme and in 2014 launched London Works, a not-for-profit graduate recruitment agency.
With 30 years of experience enabling successful partnerships between businesses and communities, each year ELBA deliver over 10,000 employee volunteers into the community and work with over 200 local organisations to help build their capacity and support their beneficiaries. ELBA also support almost 800 local people into work through its employment and skills programme.
ELBA has an excellent employees benefits package including generous leave, flexible balance between working from home and the office, above sector average maternity and paternity pay, 5% pension contribution, life assurance, and a great learning and development programme, including access to free accredited courses up to degree and post-graduate level.
Purpose of the job
We are seeking a skilled and proactive Communications Manager to join our team. Working closely with the Partnerships and Communications Director, the role will help deliver ELBA’s Communication Strategy and external comms.
With a background in design, and a knowledge and ability in web design, build and management, the Communications Manager will manage ELBA’s visual identity/design work and website. This role will combine hands-on content creation with design application to enhance our organisational storytelling, digital presence and stakeholder engagement.
Overseeing a cross-departmental committee that helps facilitate all-team involvement in comms, the Communications Manager will support and help generate content for the website, social media and newsletters.
Job Description
Key Responsibilities
Strategic Communications
- Working closely with the CEO and Partnerships and Communications Director, refine and implement the organisation’s communications strategy
- Help align organisational priorities with communications activity and audience needs
- Working with key internal and external stakeholders to identify opportunities for amplifying impact stories and key initiatives
- Monitor sector trends and digital performance to inform communications direction
- Collaborate with internal teams and partners to ensure coherent messaging across channels
Website and Digital Design
- Manage ELBA’s visual identity/carry out design work, write and schedule social media posts on scheduling platform
- Manage WordPress website by uploading, editing and formatting content using
- Make minor design and layout changes to the website (fonts, photos, promo banners, etc.)
- Create the Mailchimp newsletter, and search for and source images for news articles
Performance Monitoring
- Gather and analyse quarterly data and metrics for website, newsletter and social media performance
- Provide insights and recommendations to improve reach, engagement and content effectiveness
- Maintain content calendars and communications logs to support planning and reporting
Content Creation and Editing
- Create, co-create, edit and upload content
- Ensure content is accurate, engaging, well-written and in line with house style
- Source and include licensed images to enhance content
- Edit and upload ad hoc website content
Newsletters and Campaigns
- Design and distribute a monthly newsletter using Mailchimp
- Support with social media scheduling and platforms (Instagram and LinkedIn) by creating engaging posts and enhancing brand image
- Produce a bi-monthly “Volunteering Opportunities” poster using existing templates
- Support planning and delivery of campaigns that support organisational goals
Person Specification
Essential Skills and Experience
- Proven experience in a communications, content or digital marketing role
- WordPress back-end and front-end knowledge and skills
- Technically-able with experience using newsletter software such as Mailchimp, as well as generally being proficient using a range of digital tools and software.
- Proficient in basic graphic design and layout using InDesign or equivalent
- Strong written English and editing skills with high attention to grammar, style and brand tone
- Demonstrated ability to contribute to and deliver a communications strategy
- Organised and self-motivated, with excellent planning and time management
- Confident interpreting and using digital analytics to inform decisions
- Collaborative, with excellent communication skills and ability to work with diverse stakeholders
Desirable Skills
- Website maintenance, updating plug-ins and modules when needed, ensuring the site is running as smoothly as possible, and fix any bugs –
- Support ad hoc visual content needs including simple graphics and formatted reports using InDesign or similar
- Familiarity with the voluntary or social impact sector
- Experience designing content for campaigns, newsletters or public-facing reports
- Interest in community development, employment or corporate social responsibility
- Knowledge of brand management principles and visual identity design
ELBA wants to represent the diverse community we support and aims to be an inclusive employer in terms of ethnicity, disability, sexual orientation & background. We are an equal opportunities employer, and we welcome all applications.
Please note this role is required to have an enhanced Disclosure and Barring Service (DBS) check. The successful candidate will be required to comply with ELBA's safeguarding policies and any appointment will be subject to satisfactory references as well as DBS.
Our mission is to create possibilities to bring about positive change in London





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Hibiscus Initiatives is a feminist and anti-racist, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to women in contact with the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised migrant women in prison, in the community and in immigration removals centres.
Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with Black and minoritised migrant women to make sure their expertise is recognised by those making policy decisions.
We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or violence against women and girls.
Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles.
We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities, an Employee Assistance Program and other benefits to support staff wellbeing.
About the Role
We are now recruiting for a talented Services Manager to manage a team of project/case workers providing individual advice, specialist support and advocacy to Black and minoritised migrant women, overseeing all aspects of our needs-led casework as well as the delivery of our women’s centre activities, as required.
The post holder will work collaboratively with our Director of Services and Operations (DSO) and other Service Managers in the development of an annual service plan, tailoring this to meet the needs of the team and ensure all funder requirements are met.
This role will provide comprehensive team management and support, effectively managing performance and providing trauma informed mentoring to the team. The Services Manager will be responsible for overseeing referrals to Hibiscus’ services internally and externally, working closely with the teams to ensure prioritisation of Black and racially minoritised women. The postholder will be responsible for responding to service user feedback, complaints and safeguarding concerns using a trauma-informed approach. This will inform the development and improvement of policies and processes for managing service user casework.
The post holder will also be responsible for ensuring that their team maintains accurate data and records to ensure effective service user support, monitoring, reporting and evaluation. As part of this monitoring and evaluation work, the Services Manager will play a key role in improving data recording and reporting. The post holder will be responsible for the financial management of their projects, including service contract budgets and the monitoring of team expenditure. Clear communication and a commitment to professional learning and development are key aspects of this role.
[This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.]
Salary
£35,000 (FTE)
Team
Services
Duration
Permanent
Hours
Full-time (35 hours per week)
Location
Hibiscus London office at least three days a week including Fridays, with regular visits to other locations where staff deliver services, e.g. detention, prisons, local areas.
Reporting to
Director of Services and Operations
About you
We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or violence against women and girls.
The successful candidate will have significant experience providing casework support to migrant and/or Black and minoritised women with a range of complex needs. They will have line management experience, including effective staff supervision and development, supporting the staff team to effectively deliver team workplans to deadlines and achieve performance targets.
The candidate will have experience maintaining and developing effective working relationships with partner agencies and delivering services in line with funder contracts and contributing to funder reports. They will have an understanding and experience of delivering services in a trauma-informed, anti-racist and empowering manner from a feminist, intersectional perspective and will demonstrate knowledge of the needs of Black and minoritised migrant women who have been involved in the criminal justice system, are affected by immigration restrictions, violence against women and survivors of human trafficking
They will be able to to identify issues across teams and provide positive, effective solutions to support overall delivery of the work, demonstrating leadership whilst working effectively as part of a team. The candidate will be confident in their ability to maintain personal and professional boundaries, and have a clear understanding and demonstrable experience of managing safeguarding issues in line with policies and procedures.
The candidate will also have an understanding of one of more of Hibiscus’ key work areas – criminal justice, immigration and migrants’ rights, racial justice, and/or violence against women and girls and gender justice.
Your Application
Please follow the 'How to Apply' link indicated below.
You should download the Job Description and carefully read through the application form and information provided regarding the role and person specification.
Please note we will not accept CVs or Cover Letters.
Closing date
5pm, 16 June 2025
Please note that we may close vacancies early if suitable candidates are found and/or a sufficient number of candidates have applied. Therefore, if you are interested, please submit your application as early as possible.
If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.
Hibiscus enables Black and minoritised migrant women interacting with the immigration and criminal justice systems to rebuild their lives.
The client requests no contact from agencies or media sales.
The Project Manager/Business Analyst role forms part of the PMO Team. The role will include management of priority projects across the Stewardship agile change portfolio, as well as the analysis and improvement of business processes across Stewardship. The role will also work with our Technology team members to improve workflow, through identifying and resolving challenges and dependencies, enabling teams to more effectively deliver organisational priority projects and BAU activities. The successful delivery of projects and improving our business processes, is an essential part of enabling us to achieve our strategic objectives.
The role holder will work cross-functionally across the organisation to ensure we achieve our change targets, through delivering projects on time, to budget and required level of quality, as well as improving business processes across Stewardship Teams. You will be supporting the organisation to develop new agile, collaborative ways of working, and the role holder will need to help others understand the benefits of working within the Agile framework.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
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Active membership of local church congregation.
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An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
Service Manager
Closing date: midday on Friday 20th June 2025
- Greater London (Croydon and Sutton)
- £42,703 per annum (including OLW)
- Full-time or pro rata part-time
Are you a qualified Service Manager looking for your next career move?
Off the Record is an award-winning young people’s mental health charity working across Southwest London. We are currently celebrating our 30th year. Our Vision is Brilliant, Beautiful and Better mental health for all and our mission is to “show up” for all children and young people's mental health in Southwest London.
We are a passionate, relational, humanistic organization that works hard to provide compassionate and high-quality mental health support at the point that young people need it rather than at the point of availability. We provide a range of mental health services to children and young people including Talking therapies, online therapeutic support, a young carers service, therapeutic support to young refugees and asylum seekers, young people in the youth justice system and those impacted by serious youth violence. Since the pandemic we have increasingly focused on ensuring that we are “all back in” and we love working in the communities in which young people live.
We are inspired and energized by young people themselves and continue to develop and shape our services around the ever-changing mental health needs of young people. We are 100 % committed to diversity and inclusion in these challenging times. We are currently looking for a range of dynamic and passionate professionals who can work thoughtfully and sensitively with young people in our diverse team of experienced and committed professionals.
One final thing you should know. Theres lots of research that shows how marginalized groups may not apply for jobs unless they meet 100% of the qualifications. We also know that mental health practitioners come from a wide range of backgrounds with rich personal and professional experiences that might not seem standard and that's okay! We really value people who bring unique perspectives and add new knowledge to our team.
Off the Record was founded in 1994 to provide free, independent and professional counselling for 14 – 25 year olds in the Croydon area
The Charity and the Vision.
Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection. We are now looking for an experienced Events Manager to join our small but effective team.
Role Mission:
To be at the heart of planning, promoting and delivering diverse, exciting, and high-impact events that will engage supporters, create bonding opportunities for families, and connect our team.
This role will be accountable for:
Supporting the event owner in the successful planning and execution of all events across the charity, including the Families, Supporter and Operations Teams at Scotty's. This will include developing, promoting and delivering a range of events that align with our mission and values, drives supporter engagement, cultivates opportunities for our families to bond, and provides team collaboration.
What are the 3-month goals for this role:
· Can articulate the charity’s goals, culture, and impact, and how the Events Manager role supports this to happen.
· Has a good understanding of the events plans for each team and the upcoming and year to view calendar of events.
· Establish initial contact with key stakeholders, including team members, partners, and supporters.
What are the 6-month goals for this role:
· Conduct an audit of current event plans and materials and speak with at current partners for feedback and learnings.
· Develop a comprehensive event strategy, outlining key tactics, timelines, and performance metrics.
· Identify and qualify suitable venues for upcoming events, ensuring they align with the charity's mission and values
· Establish success measures and key performance indicators (KPIs), analyse event results, and identify areas for improvement.
What are the 9-month goals for this role:
· Improve specific performance metrics, such as event budget management, event marketing effectiveness, and attendee satisfaction within the first nine months.
· Develop a comprehensive event strategy, outlining key tactics, timelines, and performance metrics.
· Track success measures and key performance indicators (KPIs), analyse event results, and identify areas for improvement.
What are the key responsibilities of this role:
- Develop and implement event plans with clear deadlines, ensuring all tasks are completed on time and within budget.
- Coordinate with our partners and suppliers, ensuring required service levels are met.
- Identify and secure suitable venues that align with the event's theme and requirements.
- Negotiate with venues to obtain the best deals, ensuring cost-effectiveness without compromising on quality.
- Arrange catering services that meet the dietary needs and preferences of attendees.
- Book travel and accommodation for team members, families and other guests as needed, ensuring comfort and convenience.
- Assist with communications and marketing efforts to promote events and increase attendance.
- Manage event setup and takedown, ensuring all elements are in place and the venue is left in good condition.
- Oversee the design, sourcing, ordering, and delivery of branded materials (e.g., welcome packs, T-shirts, banners) to enhance the event experience.
- Write accurate risk assessments and ensure event safety, particularly for children, by identifying potential hazards and implementing preventive measures.
- Accountability for health and safety compliance at events, adhering to legal requirements and best practices.
- Implement appropriate safeguarding measures at events attended by families, ensuring the safety and well-being of all participants.
- Coordinate event activities, ensuring they run smoothly and according to schedule.
- Arrange and facilitate pre- and post-event meetings (e.g., briefings, wash-ups, debriefs) to ensure all team members are informed and any issues are addressed.
- Adhere to budget constraints set by the Event Owner, ensuring all expenses are accounted for and within limits.
- Provide appropriate updates to the Event Owner and team members accordingly.
What we’re looking for:
- Friendly, enthusiastic and socially-focused – outgoing, warm and friendly, you quickly connect with others and build effective working relationships.
- A motivating and persuasive communicator – your communication style will provide the information needed in an informal manner.
- You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
- Confident use of technology – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.
Skillset and Experiences Required:
Essential
· You’ll have a proven background in event management.
· Proven ability to build rapport and influence key decision-makers.
· Ability to manage multiple projects simultaneously while ensuring effective execution.
· Passion for developing innovative fundraising initiatives.
· Self-motivated and positive. Thriving in independent work environments while remaining committed to team goals.
· You’ll have a proven background in event management, ideally within the charity sector.
· Excellent organisational skills, a keen eye for detail, and the ability to engage with stakeholders at all levels. A strong understanding of health and safety, and fundraising legislation.
· Planning, coordinating, and executing all aspects of fundraising events, including venue selection, logistics, budgeting, and marketing.
· Managing event timelines, budgets, and vendor relationships to ensure seamless execution and cost-effectiveness.
· Developing and implementing strategies to maximise event attendance and fundraising revenue.
Desirable
· Knowledge or experience of or with the military community.
· Events Management experience within the charity sector.
Additional Information
· The role may require evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Embrace Change and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement. We do not discriminate on the basis of race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity and we are dedicated to providing a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About the role
The DAPO Project Manager will work closely with the DAPO Programme Manager and SafeLives Finance Manager to support the successful delivery of the programme and maintain effective commissioning relationships with service providers across each pilot area. Key responsibilities will include overseeing commissioning contracts, supporting programme implementation, managing stakeholder relationships, and providing regular progress reports to commissioners.
Hours: 22.5 hours per week with flexible working hours and provision of an out-of-hours response as needed.
Location: Remote working. You will be required to travel when the role requires it.
Contract: Fixed term contract to 31st March 2026.
Benefits
- 34 days' holiday incl. public holidays
- Flexible working e.g. compressed hours
- Cycle to work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Childcare vouchers
- Employee assistance programme
- Clinical supervision
- Holiday purchase scheme to buy up to an additional 5 days
- Enhanced family leave policies
- Enhanced sick pay
- Professional development fund
- Individual learning budget
- Restorative practice training
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 9am on 30th May 2025.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
The Organisation
The Difference is an education charity, founded to change the story on lost learning. Our vision is to see lost learning falling nationally by 2030 and for schools to be better equipped to support all children, particularly those most vulnerable. We are a small, growing charity delivering many school leadership programmes, with a growing research and policy arm. We have had excellent early impact but there is work ahead to capture this, share learning with schools and policy-makers, and campaign to lower exclusions across England.
The Role
This is an exciting time to join The Difference as we increase our impact, reach more schools, and develop our influencing strategy. As Communications and Events Officer you will:
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play a crucial role in influencing change-makers
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work across the whole organisation to deliver high-impact content
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support the delivery of our annual inclusion conference
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support the delivery of smaller events including publication launches and symposiums
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lead our social media content to drive sales of our programme and influence change-makers
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produce engaging graphics, posts, and persuasive story telling social media content, working across the team and with external partners to produce blogs and other content
Our work is fast-paced, our roles are broad, and there is a culture of being highly autonomous, reactive and flexible. If this sounds exciting rather than daunting, then this could be the role for you!
The Candidate
We are seeking a combination of the following skills, aptitude and experience:
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Experience of producing and monitoring a broad range of communication and marketing functions
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Skilled written communicator with a creative flair for storytelling
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Experience in planning and executing successful events
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Strong interpersonal skills and ability to work effectively in a team
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Passion for The Difference's mission and improving the lives of vulnerable children
You are more likely to be successful in your application if you have either/both:
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Experience giving strategic and tactical political advice to senior leadership on how to create change in the educational sector
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Lived experience of the school experiences of marginalised young people, including those with experience of the care system, mental ill health, special educational needs, and racism
The Difference exists to improve the life-outcomes of the most vulnerable children by raising the status and expertise of those who educate them.
The client requests no contact from agencies or media sales.
Assistant Director of Network Development and Impact
Reporting To: Director of Network Development and Impact
Manages: Head of Volunteering, Head of Practice and Learning (vacant role, managing Learning and Development Manager and 2x Practice Leads in interim) and Head of Design and Impact (new role, managing Data Analyst in interim)
Location: Remote (occasional travel to Leicester office & other UK locations as necessary)
Contract: Permanent
Salary: £58,000 per annum
Hours: Full time (36 hours per week)
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
The Assistant Director of Network Development and Impact leads our strategic programme of work to enable sustainability, growth, inclusion and impact across the Home-Start federation. With a deep understanding of programme and service development, and a commitment to insight-led decision-making, the postholder will lead a more strategic, data-informed approach to how we grow and strengthen our network’s collective impact.
As a member of our senior leadership team, they will provide inspiring, strong and supportive leadership to teams delivering ongoing activities and planned projects, and to foster cohesion and alignment across Home-Start UK and the Home-Start network. They will work across the organisation and with partners to ensure our programmes of work evolve to meet emerging needs and to deliver meaningful, measurable change over time.
This senior leadership role has oversight of teams who are leading work to:
- Harness the brilliant leadership, expertise and innovation that exists across our network so that we are working collaboratively to grow our reach and impact nationally.
- Enable strong leadership, governance and relationships across the network, so that we can make the most of the strengths and opportunities of our federated model.
- Build a culture of inclusion, strengthen diversity and representation across our teams, ensure accessibility and equity throughout our work, and grow our voice for equity, equality and anti-racism.
- Designing and driving forward major programmes and initiatives to deliver our strategic ambitions for growth, voice, inclusion and impact.
- Deliver evidence-led and policy-informed portfolio of practice development and quality improvement, which is responsive to the needs of local Home-Starts and the children, families and communities they are supporting.
- Support and enable accessible, inclusive, high quality and rewarding volunteering experiences across the network, to grow volunteering numbers as part of wider supporter engagement.
- Establish a high-quality, federation-wide learning and development offer, embedding a culture where individuals and organisations can learn and grow.
- Better understand and demonstrate our impact for children and families, and ensure our programme of network and practice development is informed by evidence, data and insights.
This is a new role leading a growing team, and there will be a strong focus on working collaboratively with colleagues across Home-Start UK and the Home-Start network to develop the programmes and partnerships needed to achieve our vision for children and families.
Closing date for applications is Wednesday 11th June at 4pm.
Interviews will take place virtually on Tuesday 24th June.
Second interviews will be held in-person on Wednesday 2nd July (location: Leicester).
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. Appointments will be based on merit, following an open and clear selection process.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Advice Services Manager
Responsible to: Operations Manager
Hours: 35 hours per week
Salary: £36,000 - £42,000 FT (depending on experience and qualifications)
Based: Willesden, NW10 2JR; Haringey borough (including Hornsey, N8 9LP) + other locations if required
Contract: Permanent (subject to continuation of funding)
Please Note: DBS check will be required
JOB OVERVIEW
Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? This is an exciting opportunity for someone already working in an advice role and looking to take the next step in their career to join the Brent Irish Advisory Service (BIAS) as Advice Services Manager.
The Advice Services Manager will take the lead on BIAS’s day-to-day advice services, managing a small team of welfare and housing advice specialists to ensure that we provide the highest-quality service to our clients. You will need to have experience of delivering front-line benefits and/or housing advice, strong people skills and the ability to build good working relationships with staff and clients, along with excellent organisational abilities to ensure that casework and projects are delivered on time.
In 2025, BIAS is expanding its successful Brent-based welfare and housing advice service into Haringey borough. The Advice Services Manager will work closely with the Operations Manager to build and develop the new advice service in Haringey, ensuring that we replicate our excellent quality of service, strong record of positive outcomes and loyal client base.
This role will also involve working with the leadership team to help identify areas for future development and support grant applications and reporting, which will give you the opportunity to have a direct impact on shaping the organisation’s future strategy and direction.
If you are an experienced advice specialist and are looking to step up but don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.
KEY WORK AREAS AND MAIN DUTIES
Staff management
- Managing a small advice team, ensuring the quality of the advice provided.
- Providing support, supervision and training to staff on the delivery of advice services, ensuring that appropriate advice is provided and casework deadlines are met.
- Ensuring good teamwork and lines of communication between staff and partner organisations.
- Creating a positive working environment in which equity and diversity are promoted and staff can do their best.
Quality and service delivery
- Leading the welfare advice services in both Brent and Haringey boroughs, and contributing to further expansion.
- Maintaining a small personal caseload (approximately one to two days’ work per week).
- Working with the Operations Manager to ensure that BIAS complies with Advice Quality Standard (AQS) requirements.
- Leading on monitoring service delivery, recording outcomes and ensuring efficient allocation of resources.
- Managing all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.
Operational support
- Working with the leadership team as required on operational matters, including planning, strategy for future development and grant applications and reporting.
These are the basic duties required of the Advice Services Manager. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.
Candidates must be eligible to work in the UK. This role will be based in our advice offices in Willesden and Haringey[1] but there may be some options for flexible working (i.e. one or two days per week).
ABOUT BIAS
BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our active ageing clubs and our Be-a-Friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion in 2025 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.
HOW TO APPLY
To apply, please submit a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role (detailed in the PDF job description), with supporting examples.
The deadline for applications is 6th June 2025 but we encourage candidates to apply as soon as possible as interviews may be carried out on a rolling basis.
[1] BIAS is currently running its Haringey advice services from the Hornsey Vale Community Centre, with plans to establish a permanent office in Haringey later in 2025.
The client requests no contact from agencies or media sales.
Innovation Fund & Projects Manager
Business Disability Forum is the leading business membership organisation in disability inclusion. We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.
- We work with over 600 members employing around 20% of the UK workforce and an estimated 8 million people worldwide.
- We advise, support and encourage businesses (many of them global) to become more disability-smart.
- We influence policymakers by representing the voice of employers, disabled employees and consumers.
- We provide evidence-based thought leadership on how business affects the lives of disabled people.
- We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.
Our values:
- Purposeful – we are focused on removing barriers to disability inclusion
- Evidence-based – we are informed and driven by unique insights from our membership
- Respectful – we are supportive and approachable
- Pragmatic – we find practical solutions that business and Government can implement
- Responsive – we are constantly evolving to meet our Members’ and Partners’ needs
The requirement
The Innovation Fund & Project Manager will join our team to run our innovation fund and to manage projects designed and created by BDF staff members to improve the lives of disabled people in society more widely.
The Innovation Fund & Project Manager will also work across teams to help design and manage the creation of various new products and services. In addition, they will work closely with the CEO to scope out and deliver a specific project to increase the number of disabled people who are Non-Executive Directors and advisers to boards.
Experience
- Project management of cross team multi-disciplinary projects.
- Experience of delivering high quality projects on time and within budget.
- Influencing skills and the ability to support and motivate others to meet project milestones and deadlines.
- Excellent time management and prioritisation skills to manage competing priorities and deliver work on time.
As an organisation BDF are a hybrid working organisation, though remote working would be an option.
How to apply
Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Dowgate Hill House 14-16 Dowgate Hill, London, EC4R 2SU. If you are submitting your application by email please email barnabyp @ businessdisabilityforum .org .uk
- Closing date for applications: Sunday, 1 June 2025.
- First interviews are planned for week commencing the 9 June 2025.
- Second interviews are likely to take place in the week commencing 16 June 2025.
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.
If you wish to discuss anything in regards to accessibility or if you require alternative formats please contact Barnaby Powell by email at the address above or by telephone on 020-7403-3020.
For further information on Business Disability Forum please refer to our website via the link on this page
Equal opportunities
We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.
We are seeking an experienced Communications Manager to develop and deliver a new communications strategy for a dynamic family-funded charitable foundation. This is an opportunity to shape a new role and influence how the organisation communicates its mission. The role-holder will help us define the aims and objectives for our external communications, then design and implement the plan. It requires working closely alongside our founder, programme managers and grantees and, as a newly created role, is likely to evolve over time.
The Karlsson Játiva Charitable Foundation ('KJCF') is a grant-making charity with its roots straddling Sweden, Latin America and the UK. We have been developing long-term relationships with several dozen partner organisations that deliver our programmes: to enable more people to engage in musicianship and provide access to high quality music in the UK and the Nordic countries; to improve the lives and livelihoods of children and families in the Andean countries of Latin America; and we are about to launch a new funding programme that will award major grants in the UK, with the aim of making a difference where we can. We are a small, friendly team that works from our Central London office and remotely.
The client requests no contact from agencies or media sales.
BACKGROUND
An exciting opportunity to lead communications and marketing at Action Syria. Through your work, you will help us ensure Syrian communities have the education and medical care they need, every day, and when emergencies strike – this is critical as Syia begins to rebuild following the fall of Assad in late 2024. Action Syria has over a decade of experience working with local partners in the Middle East making a positive difference to over 25,000 people affected by conflict, displacement and natural disaster annually. We seek a competent, confident and skilled communications and marketing specialist to help deliver ambitious plans for the coming years, increasing our profile and expanding our audiences.
Working closely with the CEO and the fundraising team, you will be responsible for delivering our Communications & Marketing strategy, making sure it integrates with our fundraising strategy, and critically, considers the broader vision for expanding our audience. You will set appropriate targets, key performance indicators and measure progress against these. As a small and mighty team, we seek a reliable communications expert who is pro-active, inspiring and really loves what they do. We are positive, creative and ‘hands-on’ and hope you are too.
Alongside setting the strategic direction, you will be actively involved in executing day-to-day communications tasks, from content creation and social media management to media engagement, ensuring our messaging is impactful and consistent across all platforms.
For those looking to advance their career, this role offers a pathway to take the next step professionally, with the opportunity to develop with the role as the organisation grows.
This role will ensure that Action Syria:
- has a comprehensive and practical communications and marketing strategy, which is integrated with our fundraising strategy;
- has appropriate presence across digital platforms; and
- engages audiences with meaningful messaging in support of our charitable objectives.
Responsibilities
1. Lead the Communications and Marketing function and strategy:
- Review and refine our Communications & Marketing strategy to ensure it is fit for purpose and responsive to the new chapter unfolding in Syria, positioning us as a leading voice among charities engaging in the region;
- Work with Head of Development to ensure the C&M strategy integrates with our fundraising strategy, driving impact, building trust, and ensuring sustainability; and
- Set targets and milestones for the C&M Strategy to measure progress against.
2. Manage our annual communications plan:
- Produce engaging and meaningful content for communications and marketing purposes, including copy and graphics
- Write and publish key communications throughout the year, e.g. blog posts and newsletters (Mailchimp) to maintain a strong profile and grow our support base;
- Manage social media platforms: Instagram, Facebook, LinkedIn, X, scheduling regular, high-quality posts, and managing Meta Ads, to engage existing and new audiences;
- Create engaging digital content, with input from the team on messaging and purpose, to raise Action Syria’s profile and support our fundraising and marketing campaigns;
- Work with the fundraising function on Action Syria’s digital fundraising strategy, with a focus on optimising donor journeys; and
- Support the team with asset design for fundraising campaigns where required.
3. Act as guardian of Action Syria’s brand, ensuring it is fit for purpose:
- Develop comprehensive brand guidelines, in line with our recent rebrand; and
- Ensure website is current, appropriate and enables us to reach strategic and fundraising goals.
4. Develop strategic engagement with media:
- Build on press list and cultivate relationships to enhance Action Syria’s profile
Essential
- Positive, pro-active and reliable;
- Prior experience of strategic communications and marketing planning and delivery at management level;
- Prior experience of marketing (digital and other) with the ability to tell powerful stories via multiple channels;
- Prior experience of Social Media management;
- Excellent design skills, with an eye for detail;
- Excellent communication skills, written and verbal, with the ability to deal with sensitive subjects appropriately; and
- Experience of marketing for fundraising campaigns
- Excellent time management skills
Desirable
- Understanding of the aid and/or development sector;
- Interest in and understanding of fundraising; and
- Interest in the international Charity sector, ideally specifically in the Middle East and Action Syria’s cause.
The client requests no contact from agencies or media sales.
As the first Head of Operations, you will provide strategic oversight, work with staff to translate our strategy into actionable, measurable plans for efficient and effective work, which will enhance the impact for people in immigration detention. Your management of the team’s operations will support our growth, resilience, and sustainability.
For futher information see the Application Pack
What they say about Medical Justice;
“What Medical Justice did was absolutely remarkable. They sent two specialists to see me in Harmondsworth and they did the most amazingly thorough job documenting all my scars. Then I got my medico-legal report which was over 40 pages long. They did thorough, professional work – there is nothing more that they could have done and ultimately this work got me out of detention.” – former detained person and Medical Justice client
“[Medical Justice] has strong characteristics and a highly respected reputation. It is regarded as principled, expert and evidence-based, tenacious in its casework and policy work, fierce and ferocious when needed and brave in the way it speaks truth to power.” – fellow non-governmental organisation
“Medical Justice has an outsized impact for its size – it is highly effective and the team is absolutely terrific, which is all the more impressive in the difficult political context.” – Medical Justice funder
Informal online information sessions
An opportunity to ask questions about Medical Justice and its work as well as about the Head of Operations role ;
12.30-1.30pm Thursday 22nd May
12.30-1.30 Thursday 5th June
The client requests no contact from agencies or media sales.
Role Purpose
Our Communications Officer will help raise awareness of our work with our national partners and stakeholders. Working closely with the wider communications team, you’ll play a key role identifying opportunities to inform and engage our audiences through a range of communications, both digital and offline. You’ll have a strong eye for a compelling story to help demonstrate our impact and inspire collaboration from our partners, and you’ll know how to share these in the most effective ways to generate engagement.
You will be comfortable working in a fast-paced environment, pulling together work from across the organisation and our programmes into a clear plan to share with our national stakeholders. This will require a highly organised approach, a strong eye for detail and ability to work to tight deadlines.
You’ll be committed to our organisational values and the need for continued learning and improvement necessary for Thrive at Five to develop a new place-based model for supporting early childhood development.
Role Description
- Working with the senior communications manager, regional communications coordinators and fundraising team, implement a national content strategy and identify opportunities to share our work, including events and activities, in line with Thrive at Five’s communications aims and objectives
- Plan, write and edit a range of copy, both on and offline, including case studies, newsletters, blogs, infographics, films / video and promotional documents
- Produce content for Thrive at Five’s national LinkedIn channel, including videos, images and text, to support our overarching communications strategy and objectives
- Analyse national and regional content performance across all channels and explore opportunities to drive audience engagement and growth, ensuring all online copy adheres to SEO best practice
- Keep the Thrive at Five website up to date, writing and uploading regular news posts and blogs from across our programmes and activities
- Support the senior communications manager to monitor and identify relevant opportunities for Thrive at Five to react to news, participate in online discussions and share insights to strengthen the brand’s authority
- Work with the senior communications manager to review and update Thrive at Five’s brand guidelines, rolling out across the organisation and ensuring colleagues understand and can confidently apply them
- Support the communications team with CRM and stakeholder management
- Supporting wider communications activities as needed, particularly during busy periods
Requirements
Essential
- Minimum of three years’ experience in a related communications role, including copywriting and content creation
- Excellent copywriting and editorial skills, including long-form content
- Experience delivering and reporting on content strategies
- Experience producing high-quality, clear, compelling, and audience-appropriate content for a range of platforms
- Experience working with and editing websites and CMS
- Ability to work as part of a team and build excellent working relationships internally and externally
- Strong organisational and project management skills with an eye for detail
- Strong interpersonal skills with the ability to develop relationships
- High levels of empathy, passion, and care for those in our community.
- Alignment with our organisation’s values.
Desirable
- Experience of using evaluation tools and reporting on performance of communications and campaigns activity against objectives
- Experience and knowledge of the early years sector
- Experience with design software and tools
Please apply by submitting your CV (2-page max including name of two referees) and a 500-word supporting statement explaining why you would be a good fit for the role and for our organisation.
The client requests no contact from agencies or media sales.
About Us
King’s Global Health Partnerships works with health facilities, academic institutions and governments to strengthen health systems and improve the quality of care in five countries: Somaliland, Sierra Leone, the Democratic Republic of Congo, Zambia and The Gambia. We bring together health, academic and international development expertise from King’s College London, the UK’s National Health Service (NHS) and our international partners to:
- Educate, train and support healthcare workers
- Strengthen healthcare and training institutions
- Enhance national health policies and systems
We connect UK and African health professionals, providing training, mentoring and hands-on support; and undertake collaborative research to inform policy and practice. We also support our partners by providing access to funding, networks and development opportunities. Through these long-term partnerships and our global volunteering scheme we promote skills and knowledge exchange, and mutual learning that contribute to building a stronger health workforce and improved quality of healthcare both internationally and in the UK.
Our partnership in Somaliland is over twenty years old and over that time we have built a track record in health workforce development. With a focus on Maternal and Child health we have supported our partners in Somaliland to strengthen pre-service education and training for the next generation of doctors, nurses and midwives.
Our partnership in Zambia is six years old. King’s Global Health Partnerships (KGHP) initiated a long-term partnership with Arthur Davison Children’s Hospital and Ndola Teaching hospital, in Ndola province, Zambia. Work in Zambia has focused on maternal and newborn health, breast cancer surgery, antimicrobial stewardship and health worker wellbeing.
KGHP is based within the School of Life Course & Population Sciences. The School of Life Course & Population Sciences is one of five Schools that make up the Faculty of Life Sciences & Medicine at King’s College London. The School unites experts across 5 departments, Women and Children’s health, Nutritional Sciences, Population Health Sciences, Ophthalmology and Twins & Genetic Epidemiology, overall covering the complexities of life course health & disease from individual cells molecular genetics to whole population level.
Our research links the causes of common health problems to life’s landmark stages, treating life, disease and healthcare as a continuum. We are interdisciplinary by nature and hugely successful: 91 per cent of our research submitted to the Subjects Allied to Medicine (Pharmacy, Nutritional Sciences and Women's Health cluster) for REF was rated as world-leading or internationally excellent. We use this expertise to teach the next generation of health professionals and research scientists. Based across King’s Guy’s, St Thomas’, Waterloo and Denmark Hill campuses, our academic programme of research, teaching and clinical practice is embedded across all SLCPS departments.
About the role
We are looking for a Programme Manager to lead on the management of our current programme activities in Somaliland and Zambia. The role will lead on the management of various grants/ projects within our Somaliland and Zambia partnerships as well as strengthening our partnership approaches in these two countries. The role will be responsible for project closeout, startup of new projects secured as well as developing new funding proposals to support the aims as set out in our partnership and organisational strategies.
About You
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
- BSc or MSc in Global Health or International Relations or aligned subject
- Relevant experience managing multiple projects (including large and complex grants/contracts) throughout the full project cycle, preferably projects delivered by consortiums
- Relevant experience working collaboratively with partner organisations in low resource settings
- Financial management and budgeting experience for complex multi-year, multi-partner projects
- Experience of developing MEL strategies for large and complex programmes, including developing indicators, theories of change, learning processes
- Experience coordinating and managing the development of successful funding proposals including institutional donors such as FCDO and the DHSC
- Significant experience in donor compliance and relationship management, preferably including trusts and foundations and institutional donors
- Committed to equality, diversity and inclusion, actively addressing areas of potential bias
Desirable criteria
- Knowledge/expertise of global health, health systems strengthening, or health workforce
- Exceptional planning, organisation and execution skills
- Strong communication skills: written and verbal
- Experience of managing and developing staff from different backgrounds
- Strong IT skills including Excel, Word, Outlook, PowerPoint and databases
The client requests no contact from agencies or media sales.