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Mental Health First Aid England
E1, London
£35,373.6 - £42,916.5 per year plus generous benefits package

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E1, London
£35,373.6 - £42,916.5 per year plus generous benefits package
Permanent, Full-time
Job description

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to improve the mental health of the nation by increasing people’s knowledge and skills through access to evidence-based, anti-racist and inclusive training. We believe that by training at least 1:10 of the adult population, we can normalise society’s attitudes and behaviours around mental health and develop the skills we need to look after our own and others’ wellbeing. Learn more about our social mission and our history by reading our 'what we do’ section on our website.

We are a friendly, inclusive, dynamic, fast-paced organisation and we strive to be an exemplary health and wellbeing employer.  Currently we are undertaking an ambitious Digital Transformation Programme so that we can achieve our digital vision to seamlessly connect and engage Customers, Clients, Members and Staff and support our mission to train 1:10 people in mental health knowledge and skills.

What are we looking for?

We are looking for a professional and motivated individual with the ability to network and develop new business relationships to support MHFA England’s organisational approach of creating healthier workplaces.

The role holder will be able to identify and generate new leads to build sales pipelines and meet revenue and KPI targets. This role plays a key component in ensuring end-to-end exceptional customer experiences and the successful delivery of MHFA England’s products and services.

You will be able to:

  • Add value and support to cross-functional strategies and plans using a detailed understanding of client delivery, sector knowledge and revenue and impact targets
  • Generate leads to create a pipeline of prospective clients, converting them to bookings to achieve set targets and KPI’s
  • Consult with new and existing clients to build and maintain strong relationships and understand their mental health, wellbeing and delivery needs
  • Negotiate services and costs for clients and advise on discounts for identified sectors following discount model, and ensure contracts are recorded accurately
  • Present pitches and proposals for Clients, and attend relevant networking events and conferences
  • Collaborate with the Client Delivery team to ensure delivery of goals, whilst contributing to the directorate’s strategic goals
  • Manage stakeholder relationships (both internal and external) to support delivery success
  • Report progress of client contracts, providing data of individual progress for weekly sales reports

You will have:

  • Experience of working in a sales or business development role
  • Proven track record of hitting sales targets and KPI’s
  • Confidence in generating new business leads
  • Presentation skills
  • Ability to manage and retain key client relationships
  • Ability to persuade and influence internal and external stakeholders

Desirable skills:

  • Experience of using CRM systems
  • Awareness of mental health and wellbeing in the workplace

Looking after you

Wellbeing is at the heart of all that we do and say and we are a friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.

What we offer:

  • 25 days annual leave plus bank holidays
  • Two wellbeing breaks, in summer and winter
  • Free Mental Health First Aid training
  • Employee Assistance Programme with a 24-hour helpline from Health Assured, occupational health and counselling
  • Free flu jab to protect your health in winter

Employee benefits after probation period:

  • Investing in your professional development, including qualifications and mentoring
  • Death-in-service and critical illness cover
  • Enhanced maternity and paternity leave
  • Free eye test and £55 towards glasses
  • Cycle to work scheme with an interest free loan to buy a bicycle
  • Matched pension scheme (up to 5%)
  • Flexible working hours and access to flexible ways of working
  • Commitment to volunteering
  • Fun Club, festive events and celebration
  • Team lunches and events
  • 'Bonusly' employee recognition and reward scheme

Interested? How to apply

For the full job description and person specification please see the attached documents. Go to our website for further information.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role. The closing date for applications is 9th May 2021.

Interviews will be held mid May 2021.

Mental Health First Aid England is an equal opportunities employer and positively encourages applications from candidates regardless of sex, race or ethnicity, nationality, disability, age, sexual orientation, gender identity or expression, religion or belief, marital or civil partnership status, parental or carer status, education, socioeconomic background, pregnancy or maternity, or any other characteristic protected under equality legislation. 

We are especially keen to encourage and welcome applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and candidates who are Black or People of Colour.

By applying for this job you are confirming that you have read the MHFA England Privacy Notice and accept the conditions under which your details will be processed.

Additional documents
Job Description (.pdf)
Equality and Diversity Monitoring Form (.docx)
Privacy Notice (.pdf)
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More about Mental Health First Aid England
Mental Health First Aid England

Mental Health First Aid (MHFA) is an educational course which teaches people how to identify, understand and help a person who may be developin... Read more

Posted on: 19 April 2021
Closing date: 09 May 2021
Tags: Business Development

The client requests no contact from agencies or media sales.

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