Inclusion manager jobs in palmers green, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Anthony Nolan. We’re here to uncover the answers inside us. Answers for people with blood cancer and blood disorders. Answers that will not only improve lives today but save them tomorrow.
By uniting people and science, we’re growing our world-leading stem cell register, so everyone who needs a transplant, can find their lifesaving match. We’re currently giving four people a day another chance to live.
Driven by patients, backed by stem cell donors, and powered by science, we won’t stop until we’ve unlocked the cures, treatments and transplants that will transform the future for more patients. And together, we can reach the remarkable day where every patient who needs us can not only survive, but thrive.
If you're inspired by this vision, and feel you have the skills and experience we need to help achieve it, we'd love you to join our lifesaving team.
We are looking for a Senior Individual Giving Officer (Retention) to join our Fundraising team.
This vacancy may close before the advertised close date dependent on the number of applications, so if the role is of interest please be sure to apply at your nearest convenience.
Title: Senior Individual Giving Officer (Retention)
Salary: £33,000 - £35,500 per annum
Contract: Permanent
Hours: 35 per week (standard Anthony Nolan working hours)
Location: Hybrid, with head office in Hampstead, London (2 days per week on-site inclusive of day's attending fundraising events)
Job Summary
This role will create and deliver supporter-centric and insight-driven retention campaigns to maximise the loyalty and income from our base of 30,000 individual giving supporters. Reporting to the Individual Giving Manager, you will develop and assess a range of supporter journeys and asks to best retain supporters across regular giving, raffle, lottery, cash giving and legacy - through digital, telemarketing and direct mail channels.
This is an exciting opportunity to help shape and grow the supporter retention and engagement programme within an agreed annual budget and calendar. The successful candidate will be an experienced direct marketing and digital project manager and collaborative team player. If you have excellent creative, analysis and project management skills across a range of channels with a detailed understanding of supporter engagement for mass audiences, we would love to hear from you.
What’s in it for you?
- A competitive salary
- 27 days annual leave, pension scheme, childcare vouchers, access to counselling via a 24-hour Employee Assistance Programme
- A stimulating work environment full of opportunities to learn and develop
- Life Assurance of four times annual salary
- Travel season ticket loan, Cycle to work Scheme
- And more! (further details on our Life at Anthony Nolan page)
Please check out the full job description attached to this advert, or hyperlinked at the bottom of the advert on our careers page. You can also read more about what to expect on the Our recruitment process page.
Release your remarkable, join our team and give someone another chance to live.
Anthony Nolan is a Disability Confident Committed and Living Wage accredited employer.
All applicants must be able to demonstrate the right to work in the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role: Healthcare Partnerships Lead
Hours: 22.5hr hrs per week, (3 days)
Location: Homebased within the UK with a requirement to travel and support in person events, conferences and meetings
Reporting to: Director of Programmes and Partnerships
Benefits: Flexible working arrangements, 28 days of annual leave (FTE) + 1 day for your birthday, pension scheme
Key relationships: Managing external relationships with key healthcare professionals and partners and working closely with our Medical Advisor and Information and Research Manager
Salary: £38,000 per annum (FTE)
Essential: Access to own car and full clean driving licence
About The Role
Do you have experience in working collaboratively, establishing meaningful partnerships within the healthcare sector and are looking to make an impact at the world’s leading multiple sclerosis healthy lifestyle charity?
We’re looking for an experienced Healthcare Partnerships Lead to continue to steer the delivery of our Healthcare Engagement Strategy and build upon our Program expertise. With a strong focus on reducing health inequalities, you’ll lead, develop and deliver activities that meet our strategic ambition to ensure that as many people as possible understand that there is hope after an MS diagnosis.
We need to engage with healthcare professionals as, for many people with MS, this group are the first people they seek credible information from and will potentially have a life-long relationship with, given the incurable nature of the condition.
About Us
Overcoming MS is the world’s leading multiple sclerosis healthy lifestyle charity established in 2012. We are unique in our whole person approach and practical evidence-based focus upon self-management of MS, formulated as a holistic program. At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing.
Although there is currently no cure for MS, we help people with MS to live well by making informed lifestyle choices. They have clear, practical actions to take, by following an evidence-based self-management program. This program uses substantial scientific evidence of how holistic self-care, alongside medical therapies, benefits people’s physical and mental health. Knowing people can change their risk of deterioration through lifestyle choices gives hope to us all.
Our vision is that people with MS feels empowered to take control of their health, are making informed lifestyle choices and living a full and healthy life.
Overcoming MS Strategy
Our strategy for 2024 to 2026 establishes five key objectives:
Raise awareness within the global MS community of the importance of healthy lifestyle and the Overcoming MS Program.
Deliver world class information, tools and support to the Overcoming MS community, empowering them with the confidence and knowledge to follow, understand and share the Program, wherever they start.
Build the authority of Overcoming MS through developing team expertise, communicating the existing evidence base, building new evidence, and through influencing and working in partnerships.
Grow a collaborative, knowledgeable, passionate and sustainable team of staff, facilitators and volunteers.
Develop financial growth and independence through reducing our cost base, increasing fundraising via diversified activity, and generating income through other sources.
Job Description
The Healthcare Partnerships Lead will be responsible for the delivery of our Healthcare Engagement Strategy, through the development and delivery of projects and activities which embrace collaboration, raise the profile and credibility of both the Overcoming MS charity and Program, and extend supported self- management of MS within the health and social sector. We want to be the go-to charity for lifestyle and living well with MS and to demonstrate the added value we bring through education, resources, community and partnership working.
The past 12 months have seen the laying of a strong foundation for both increasing credibility and collaboration. This has included identifying barriers to supporting self-management in MS, developing education, piloting projects and resources to overcome some of those barriers in partnership with healthcare professionals. Honing datasets and presenting these meaningfully, has added credibility and demonstrated value. We want to see that foundation built on further, and shared more widely, taken forward by the new Healthcare Partnerships Lead.
Key Responsibilities
· The successful delivery of the Healthcare Engagement Strategy, identifying and prioritising engagement with our key audiences and stakeholders.
· Working closely with both our Medical Advisor, Information and Research Manager (new role) and with the existing HCP Advisory Group and wider engaged healthcare partners, to facilitate the development of the relationship, profile and reach between the charity and the health and social care sectors. Around information sharing, service design, and understanding of the role of lifestyle in holistic management of MS.
· Identifying and attending key healthcare events and conferences, building networks, partnerships and other resources to increase knowledge and awareness of how the charity and Overcoming MS Program, benefits people with MS and maximise opportunities for signposting.
· Building frameworks for data gathering and evaluation to effectively review benefit of collaborative interventions and report outcomes widely and meaningfully, in partnership with the Information and Research Manager.
· Maintaining understanding of policy and priorities of healthcare agencies to ensure mutual or aligned priorities from both, in addition to people living with MS, are all factors taken into consideration when developing plans and pathways.
· Identifying opportunities for collaboration and partnership working through engagement with HCP professionals and organisations.
· Lead on healthcare education through our existing partnership with the British Society of Lifestyle Medicine, marketing the education widely, evaluating its benefit to HCPs and strategically reviewing the format, vehicle and content as appropriate.
· Providing clear, responsive and consistent educational content around the importance of lifestyle choices and behaviours to healthcare professionals based on the current evidence-base and the Overcoming MS Program, working closely with the Information & Research Manager to ensure up-to-date and validated content.
Other Responsibilities
· Creating meaningful engagement with the MS community and healthcare professional partners, widening our reach to support more people with MS.
· Mapping local assets and services to target and test appropriate resources and support to MS clinics, to help HCPs share information and support their patients to self-manage, tracking success.
· Empowering people affected by MS and their healthcare professionals to discuss lifestyle modification and the Overcoming MS Program with confidence, improving self-management and health outcomes.
· Engaging new HCP audiences, reducing barriers and perceptions of lifestyle modification in the treatment of MS.
· Leading on the delivery, monitoring and evaluation of key programmes, considering key insight, collecting and analysing data to measure impact against project and charity targets.
· Supporting the delivery of key products, services and events both in person and online that reach multiple audiences and budgeting accordingly.
· Identifying opportunities for accessing funding streams, working with Fundraising colleagues to diversify our income base.
· Raising our profile within the healthcare environment so that they recommend the charity and will advocate on our behalf.
· As we are a small, busy charity, all staff help with the general running of the organisation in addition to their specific role activities.
About you
Education or experience in a related field e.g. healthcare management, public health, you’ll have a strong understanding of the NHS, Public Health and the UK health care policy landscape. Knowledge of the global health care landscape would be an advantage but not essential.
You’ll have previous experience as a senior healthcare lead or similar role for example within the NHS or similar medical field or will have experience leading community or public health related engagement programmes.
With excellent communication, presentation and influencing skills, including working with stakeholders at very senior and professional levels, you’ll have strategic analytical skills, able to frame problems and solutions in a logical fashion and demonstrate a high degree of empathy and compassion for health-related issues.
You’ll have intellectual flexibility, able to embrace and deal with ambiguity, complexity and to be open to creativity in leading and bringing about effective change.
You are comfortable working remotely and attending events during evenings and weekends, with a full UK driving licence and access to a car.
What can we offer you?
Our staff benefits include:
• 28 days annual leave (FTE) plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme
How to apply
Please send your CV and a covering letter by midnight on Sunday 8th June.
In your covering letter, please let us know:
-
Your motivation for applying for the role
-
Why you feel your skills are suitable for the role
-
Your notice period
-
Your current location.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
First stage interviews will be held online on Tuesday 17th June.
Second stage interviews will be held online on Friday 20th June.
We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all the requirements, please apply.
No agency contact, please.
We're here for everyone with MS who wants to take control of their health and wellbeing.


The client requests no contact from agencies or media sales.
ID: 1461 Toy Appeal Campaign Assistant
Service: External Engagement (Fundraising and Comms)
Salary: Grade 1 Point 10: £23,493 FTE per annum + Inner London weighting
Location: London. Hybrid. Two days per week in Central London with the other three days home working if desired. Our office space is wheelchair accessible.
Hours: 37 hours per week (full-time)
Contract: Temporary 24-week contract
From early/mid July through to mid January 2026
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
The Toy Appeal Campaign Assistant plays a vital role in helping to coordinate Family Action’s Christmas Toy Appeal campaign, liaising with companies, groups, our services and partner charities to ensure the timely delivery of over 10,000 toys and gifts to disadvantaged children and young people.
If you are an enthusiastic individual who works well under pressure and wants to make a significant difference to thousands of children over Christmas, then this role is for you! You will gain experience in being involved in a large project and work across multiple teams including fundraising and marketing.
Main Responsibilities:
1. Acting as a first point of contact for the Toy Appeal, responding to enquires from organisations wishing to take part in the appeal, as well as internal colleagues receiving gifts for service users.
2. Responding to all enquiries in a timely and professional manner.
3. Matching gift requests with pledges from donors and preparing information on gift requests.
4. Maintaining a live list of all requests for gifts from approx. 60 services and projects, and over 100 companies and community groups, updating as matches are made and requests are filled.
5. Building positive relationships with corporate donors through written and verbal communications, including email, telephone and occasionally meetings/visits where appropriate.
6. Co-ordinating deliveries of gifts from donors to projects, ensuring needs and requirements of both parties are met.
7. Accurately creating and maintaining donor and donation records on Family Action’s Salesforce based CRM system.
8. Assisting the Corporate Partnerships Manager and Fundraising Administrator with donation processing and administration.
9. Stewarding Toy Appeal fundraisers, encouraging the use of fundraising platforms such as JustGiving, providing fundraising materials and sharing the impact of their fundraising.
10. Researching to find suppliers for gifts that need to be purchased using donated funds.
11. Supporting the Marketing and Communications team by providing regular information and updates about the appeal.
12. To ensure you have an understanding (appropriate to your role) of, and comply with Family Action’s procedures for promoting and safeguarding the welfare of children and vulnerable adults.
13. To be able to evidence Family Action’s values at all times, which underpin Family Action’s mission of ‘building stronger families’ by:
• Being ‘people focused’
• Reflecting a ‘can do’ approach
• Striving for excellence in everything we do
• Having mutual respect for everyone we work with, work for and support through our services
14. Embrace and implement Family Action’s Equality & Diversity Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.
15. Comply with Family Action’s Health and Safety and Data Protection policies and protect your own and others’ health, safety and welfare.
16. Work flexibly as may be required by the needs of the service and carry out any other reasonable duties as required.
Main Requirements (for details check the job description and person specification):
Essential
1. Ability to work effectively under pressure and juggle multiple tasks – we have a tight window to coordinate thousands of presents!
2. Excellent verbal and written communication skills – you’ll be the main contact for companies, community groups and our services and will need to communicate effectively over the phone and by email, representing Family Action in a professional manner.
3. Highly organised – we’re looking for someone who can handle a big excel spreadsheet and is confident with organising logistics.
4. Passion, enthusiasm and a love for all things Christmassy!
Desirable
5. Experience in an office environment
6. Experience coordinating fundraising or donations campaigns
7. Experience using a CRM system
To Apply:
• Click the “Apply Now” link below and fill out our digital application form
• Closing Date: Monday 9th June 2025 at 23:59
• To learn more about Family Action: Careers
Interviews are scheduled to take place from 16th- 24th June 2025 in-person or virtually, with slots throughout the working day and early/late slots available.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: katrina.fritsch (full email address available on the advert document).
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As our Senior Product Owner, supporting work in our Medical team, you’ll lead the development and management of our cutting-edge new Azure Databricks Data Intelligence Platform in partnership with the Health Insights team.
This platform will play a crucial role in advancing our analytics capabilities, helping measure, evaluate and share the impact of the research we fund and the health and care projects we deliver, as well as ultimately improving patient outcomes through data-driven insights.
What you’ll be doing:
• Shape the product vision and roadmap for the Data Intelligence Platform, aligning with strategic goals of the Medical Directorate and wider British Heart Foundation (BHF).
• Lead agile delivery across a cross-functional team, evolving agile practices to suit varying levels of experience and maturity.
• Bridge the gap between technical and non-technical stakeholders, tailoring your communication to ensure clarity, alignment, and shared understanding.
• Foster collaboration across teams, encouraging a culture of transparency, continuous improvement, and shared ownership.
• Use data to drive decisions, leveraging key metrics to prioritise features, track progress, and measure impact.
• Contribute to the Product Chapter, helping shape product standards and best practices across the organisation.
About you
You’ll be an experienced product leader who thrives in complex environments and knows how to bring people together to deliver impactful digital products. You’ll bring:
• Extensive experience in product management, particularly in digital and data-driven environments.
• Significant experience of leading and line managing a team.
• A strong track record of agile leadership, including introducing or evolving agile practices in teams with mixed levels of experience.
• Excellent communication skills, able to translate complex technical concepts for non-technical audiences and simplify complex problems into component parts for short, medium and long-term delivery.
• Proven ability to manage product backlogs, define and prioritise features, and align delivery with strategic goals.
• In-depth experience of working with multi-disciplinary teams to gather requirements and steer them through discovery, refinement and delivery.
• A data-informed mindset, with experience of measuring products against KPIs such as reach, conversion, and user satisfaction to guide product decisions.
• Strategic thinking and commercial awareness, able to balance user needs, business goals, and technical feasibility to make effective product decisions to prioritise development.
• Excellent planning and organising skills, effective at prioritising, scheduling and tracking work across dependencies taking account of deadlines, staffing and resource requirements.
Working arrangements
Please note this is a 12-month fixed term contract.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
First stage interviews will be a short one-way video interview. Interviews will then be held via MS teams and in person, at our London offices.
Our vision is a world free from the fear of heart and circulatory diseases.

The client requests no contact from agencies or media sales.
Location (UK): Office Hybrid* - London
Hours: Full-time 35 hours per week
Salary: £25,838 per annum (London)
Benefits: Read more about the excellent benefits we offer on our profile page
Contract type: Permanent
Travel: Travel across the UK including England regions, Scotland, NI and Wales monthly. Travel to monthly events including occasional weekend or evenings.
Closing date: 23:59 hours, 17th June 2025
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
About the role
In this role you will be a key member of the UK Young People and Families team. Delivering high quality administration support to enable the delivery of our amazing Young People and Families Service.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Experience providing administrative support to a team of staff and volunteers
- Strong verbal and written communication skills. Being a key contact for staff, partners, professionals, young people and referrals to our services
- Able to support financial transactions and finance monitoring
- Organising service data and maintaining databases
- Awareness and compliance with safeguarding procedures and GDPR requirements
- Event planning and support
- Supporting the services work in communities and on digital platforms
- Compiling reports and creating new resources for the team
- Working in a positive and proactive way to deliver tasks with a range of stakeholders
- Awareness of Equality, Diversity and Inclusion
- You will have good knowledge of administrative skills, including working knowledge of MS Word and Excel
- You will be well-organised and able to plan and prioritise, working independently and as part of the wider team as needed.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
The client requests no contact from agencies or media sales.
About The Role
This is an exciting opportunity to join and lead a driven team of Volunteering Partners. The Volunteering Partnerships and Implementation team strive to inspire, support and enable a quality offer and experience for volunteers and volunteer managers. Through working directly with the Dementia Support and Partnerships directorate (who deliver our services), you will be making a difference to volunteers, volunteer managers and people affected by dementia.
You will be a trusted expert in volunteering, building relationships with senior managers and leaders by creating a structured approach to how we support the directorate in order to give the best possible volunteering experience. You will lead a team of Volunteering Partners and work collaboratively across the Volunteering team as well as with the People Partnering team to create ways of working, deliver projects, develop connections and ensure we provide a strategic and structured service to our stakeholders.
This home-based role really is a great combination – you will be an integral part of the Volunteering team and wider People Directorate as well as a key stakeholder and essential support for Dementia Support and Partnerships.
About you
We are looking for a motivated individual with experience as a trusted expert in volunteering who is able to listen, lead and engage their team as well as a range of stakeholders across the organisation.
Using deep volunteering expertise as well as any experience of voluntary income, the Senior Volunteering Partner will be skilled at building trust through meaningful relationships with senior managers and leaders.
You will bring your interpersonal and communication skills to work collaboratively across Volunteering, People Partnering and Dementia Support and Partnerships whilst utilising your data, insight and project management skills to bring about continuous improvement and change.
What you’ll focus on:
- Line management of 3 Volunteering Partners
- Leading the creation of a planned and coordinated approach to how we work with Dementia Support and Partnerships.
- Leading on the development of short-term and long-term plans to embed how volunteering is part of changes in contracts in partnership with other key stakeholders.
- Working closely with the People Partnering team building close communication and relationships to ensure support and alignment across our teams and the directorates we support.
- To lead on volunteering business elements that drive volunteer involvement, ensure compliance, support innovation and assure continuous quality improvement.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer’s Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Interview Dates: 19th & 20th June.
Philanthropy Lead
Salary: £75,000 - £85,000 plus
Reports to: Associate Director of Philanthropy
Directorate: Strategy & Philanthropy
Contract: Permanent
Hours: Full time 35 hours per week (flexible working requests will be considered)
Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)
Closing date: Sunday 22nd June 2025 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.
Visa sponsorship: Cancer Research UK can consider visa sponsorship for this vacancy. If this applies to you, please ensure that this is clearly marked on your application.
At Cancer Research UK, we exist to beat cancer.
We're a collective force, tackling cancer on all fronts to save and improve lives. We fund pioneering research, we provide reliable and accessible information, we influence policy, and we encourage positive behaviour change. We are a passionate team of professionals driven by purpose, striving to accelerate breakthroughs in cancer research and treatment. We are the world's biggest charitable funder of cancer research raising on average £640m a year.
As we expand our efforts, we're recruiting an inspiring, principal gifts fundraiser to join one of the most successful philanthropic fundraising teams in the UK. We're a dynamic, innovative team of talented professionals spearheading the ambitious £400m More Research, Less Cancer campaign. With over £230m already raised, we're making strides to revolutionise cancer research, focusing on; The Francis Crick Institute, Cancer Grand Challenges, Translation & Innovation and our Future Leaders' programme.
In this role, you'll lead the cultivation and stewardship of a portfolio of donors capable of making £1 million+ gifts. With a particular focus on advancing research into children's and young people's cancers, your work will have both national and international reach - and a lasting impact.
What will I be doing?
Work in partnership with the Associate Director of Philanthropy to spearhead a new philanthropic initiative to raise seven and eight figure gifts for children and young people's cancer research.
Manage a portfolio of prospects with a primary focus on qualifying prospects and developing the engagement and stewardship of prospects through the full life cycle of giving and renewal. Ensure consistent pipeline movement and contribution of prospects both through their giving as well as helping to build CRUK's donor pipeline.
Achieve agreed fundraising income and prospect cultivation targets and provide regular reporting and metrics against goals.
Lead the development of the Wealth Advisors and Intermediaries strategy and engagement plan working in partnership with CRUK stakeholders.
Partner with the CRUK Leadership, Chairman, Trustees, as well as scientists, Philanthropy colleagues to develop and implement strategies for gifts of £1M+; help the development and supporting the management of volunteer leaders committed to advancing CRUK philanthropy; guide discussions with senior leadership on prospect strategy;
Own, develop and maintain strong relationships with internal and external stakeholders; including academics and researchers, institutional leaders, volunteer leaders, and writing briefings and coordinating engagement that will lead to gifts;
Work closely with internal colleagues to coordinate engagement with CRUK funded scientists and leadership develop proposals and propositions.
What are we looking for?
Proven success in philanthropic fundraising within complex, high-achieving organisations.
Strong track record of securing six and seven-figure gifts.
Skilled in building and expanding a personal pipeline, cultivating relationships with philanthropic individuals and families.
Deep expertise in principal and major gift fundraising, with a strong grasp of best practices and current philanthropic trends.
Extensive experience managing multiple complex projects in fast-paced environments, including significant fundraising campaigns.
Proficient in translating scientific research for diverse audiences to support fundraising efforts.
Experience of working with senior stakeholders.
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
This position is an incredible opportunity to join an ambitious and innovative team and to make an impact in your work every day, helping to ensure we can change lives for the better. If you are attracted by the scale of the ambition here, please get in touch. We hope to hear from you!
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.
Are you a strategic thinker with a passion for policy, public affairs, and media? Do you thrive on influencing change at the highest levels and leading impactful campaigns?
The Royal College of Radiologists (RCR) is seeking a dynamic and experienced Head of External Affairs to lead a high-performing team and drive our external engagement strategy. This is a pivotal role in a respected medical charity, where your work will directly support doctors and improve patient outcomes.
The Head of External Affairs will lead a talented team of experts with focus on building the RCR’s influence, authority and impact across government and the health sector. Bringing together policy, public affairs, campaigns, AI, census and insight and media, the external affairs team will drive the agenda for change in our key policy areas, ensuring that our positions on workforce, cancer, AI and more are heard and listened to by decision makers; that the RCR is seen as the authority on all things radiology and oncology; and that our positions are clear and unequivocal.
What you’ll do:
- Policy – Lead the development of evidence-based, clinically informed policy outputs that influence change through public affairs, media, and stakeholder engagement.
- Census and Insight – Oversee the delivery of impactful Censuses and ensure all external affairs work is grounded in robust data, insight, and real-world case studies.
- Public Affairs – Drive strategic engagement with parliamentary stakeholders and build partnerships to amplify the RCR’s influence on key health policy issues.
- Press and Media Relations – Secure high-profile, targeted media coverage aligned with RCR priorities; support Officers as expert spokespeople and foster strong media relationships.
- Stakeholder Engagement – Build and maintain influential relationships across the health sector, government, and within the RCR to extend reach and impact.
- AI Strategy – Secure the RCR’s place as a leading organisation in the healthcare space by driving the development of expert thought leadership, impactful programmes of work and a solid AI strategy for the College
- Leadership and Management – Manage and inspire a multidisciplinary team across data and insight, policy, public affairs, media and AI, ensuring strategic alignment and high performance.
What you’ll need:
- Significant experience of delivering high profile external affairs strategies for complex organisations.
- Experience of influencing and effecting change in government policy through public affairs.
- Experience in developing high impact campaigns across a wide stakeholder landscape
- Demonstrable experience of turning evidence-based policy into compelling asks through both targeted and broader campaigns
- Experience leading a policy team.
- Ability to translate complex policy into succinct and clear messages.
- Ability to lead and motivate a cross functional team
- Ability to influence others
- Good interpersonal skills.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
The Commonwealth Foundation is committed to bringing Commonwealth civil society and its citizens into the centre of discussion and decision-making around critical issues that affect their lives. As Human Resources Officer in the Office of the Directorate, you will play a crucial role in managing and executing the human resources functions within the Foundation. This position is integral to the Foundation’s governance, strategic direction, and operational effectiveness, with a significant focus on the HR aspects of finance, operations, and personnel management.
Applicants must have relevant experience. This position is only open to applicants with an existing right to work in the United Kingdom.
The role
The Human Resources Officer, under the guidance of the Senior Office Manager (People and Finance), plays a crucial role in managing and executing the human resources functions within the Foundation.
Your main responsibilities will include:
- Managing the administrative aspects of recruitment and selection
- Overseeing staff induction processes
- Overseeing Human Resources administration along the entire staff life cycle
- Maintaining and reviewing Human Resources procedures and employment policies
- Acting as the point of contact for Human Resources related advice
- Managing monthly payroll processes
- Participating in Foundation wide initiatives
The individual
We seek an individual with demonstrated experience in human resources within a dynamic professional setting. They should have a solid understanding of UK employment law and practices, supplemented, if possible, with CIPD qualifications. Strong communication skills, both written and verbal, are essential, along with the ability to build relationships across the organisation and a commitment to fostering a welcoming, inclusive work environment.
The ideal candidate will exhibit a strong work ethic, reliability, independence, and the flexibility to adapt to new challenges and learn new skills.
What we offer
Salary expectation: £31,238 – £34,686
The Foundation is proud of our welcoming and accommodating working environment. We strive to be a great place to work.
We offer generous holidays 30 days (plus 8 bank holidays and 4 privilege days).
Fifteen percent of your salary is payable tax-free at stipulated periods in lieu of a formal superannuation scheme.
Foundation staff have access to our private health scheme, including dental cover.
We are based in Marlborough House, Pall Mall, central London. We are currently operating a flexible working policy which requires all staff to work from the office at least five days per fortnight including every Wednesday, and applicants must be able to affirm their capacity and willingness to work within this policy.
Our commitment
The Foundation celebrates diversity, and we are proud of our diverse and welcoming team. All qualified applicants already eligible to work in the UK will receive consideration for employment without regard to disability, race, nationality, ethnic or national origin, religion or belief, sex, gender, sexual orientation, gender reassignment, marital status or pregnancy.
If you need us to make any special accommodation in the recruitment and selection process because of a protected characteristic, please let us know.
The process
Interested candidates should apply online through the link below.
The application requires you to provide a comprehensive CV as well as a motivation letter that clearly addresses the criteria as outlined in the person specification and the competencies framework.
Please note that the Foundation is unable to offer visa sponsorship for this role. All applicants must have the existing and ongoing right to work in the UK. You must possess and declare the right to work in the UK at the time of application submission for your application to be considered.
The client requests no contact from agencies or media sales.
Location: Homebased
Contract: Full time, fixed term 1 year contract.
Salary: Salary £34,000 per annum
Closing Date: 26 June 2025
If you have the creativity and skills to develop engaging and accessible elearning content that supports youth development, then joining Sea Cadets as a Senior Virtual Learning Officer could be a good move for you!
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are currently looking for a Senior Virtual Learning Officer to join our learning development team.
This role will be involved in the development of training covering subjects such as:
- Safeguarding
- EDI topics such as Autism and Gender Diversity
- Health and Safety
- Onboarding new adult volunteers to Sea Cadets
If you enjoy eLearning development this could be the role for you.
Responsibilities
- Work with course designers to develop new, and maintain existing, elearning and media content.
- Translate storyboards into interactive learning content, creating activities, graphics, animations, audio and videos, using tools such as Articulate (Storyline and Rise), Canva, H5P, Murf and Adobe.
- Ensure learning meets development guidelines, and is accessible, functional and engaging.
- Integrate learning content to create courses on our learning management system (Moodle).
- Test learning content, including using screen readers and other accessibility software.
- Help to maintain the guidelines for course development.
- Support the day-to-day administration of the Sea Cadets learning management environment
- Cultivate strong working relationships across multiple teams (internal and external)
- Stay up to date with latest system upgrades and advise on their potential impact on existing or new courses
Requirements
- eLearning development experience ( e.g. tools such as Articulate Storyline and Rise, or similar)
- Experience in media creation for graphics, sound and video editing.
- Good MS Office skills
Desirable
- Experience using Teams and SharePoint
- Knowledge of Web Content Accessibility Guidelines (WCAG)
- LMS Administration experience (our platform is based on Moodle, Mahara and Alfresco but other LMS skills will be transferable)
- Subject matter knowledge in one of the following areas:
- Supporting Autistic young people
- Specialised educational needs
- Other Equity, Diversity and Inclusion subjects
- Safeguarding
- Onboarding new people
For further information, please download the Recruitment Pack.
Benefits
- Some hybrid working opportunities
- Cycle to work scheme and Season Ticket Loan
- 25 days annual leave plus bank holidays
- Life assurance (4x salary) for those that join the pension
- Private medical insurance
- Pension (employer contribution up to 10%)
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
- National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record check, and successfully acquire MoD security clearance.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
Are you ready to make a real impact and help us drive meaningful change? At Samaritans, we’re looking for a Mass Participation Senior Officer to join our dynamic Income Generation team, specifically within Community and Events Fundraising.
• £37,000 per annum
• Permanent role
• Full time (35 hours per week) with flexible working
• Hybrid working: Linked to our Ewell (Surrey) office, with an option to work occasionally from a shared office space in London Bridge.
• In-person working: Meeting in person and working collaboratively are things we value. Staff are expected to work in person around 2 days per month.
• We are passionate about flexible working, talk to us about your preferences.
About the Role
In this exciting role, you’ll work with the Mass Participation Product Manager to deliver virtual fundraising programmes and create inspiring stewardship journeys that empower our supporters to fundraise successfully. You’ll also develop engaging, multi-channel campaigns, analyse performance to drive improvements, and collaborate with internal and external stakeholders to ensure our products exceed expectations.
This role gives you the chance to combine project management and event planning skills, while contributing to Samaritans’ life-saving work.
What You’ll Be Doing
• Leading on the delivery of key virtual fundraising events and programmes.
• Crafting supporter communications and experiences that build lasting relationships.
• Developing marketing plans and optimising campaigns using data-driven insights.
• Collaborating with teams across Samaritans to maximise income and engagement.
• Managing external suppliers and ensuring smooth operations for fundraising events.
What We’re Looking For
• Proven experience in event management or community fundraising.
• Strong project management skills and marketing experience across online/offline channels.
• Excellent written communication skills with an understanding of tone of voice.
• Experience in managing online communities and using data to inform decisions.
• Experience in social media management for a brand (desirable).
• Knowledge of CRM systems and working to income targets (desirable.
Job Description is here
If you’re ready to bring your skills and enthusiasm to a role that makes a real impact, we want to hear from you!
Working at Samaritans:
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure on our careers page.
Being Inclusive:
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application:
If this sounds like the opportunity for you, please upload your CV and answer some application questions, in relation to the job description, outlining your motivations for applying and your transferable skills and experience. Applications close at 9 am on 12 June with video interviews taking place from Wednesday 18 June onwards.
Whilst we appreciate that the use of generative AI functions like ChatGPT is quickly becoming part of working life for many people, through our recruitment process we want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths. Therefore, we kindly ask that you don’t rely on AI tools for your application answers, cover letter or to generate interview answers.
Office based, London (with hybrid working)
6-month fixed term contract
Are you an experienced strategic leader ready to make an immediate impact? The Royal College of Speech and Language Therapists (RCSLT) is seeking an Interim Head of Membership Engagement and Strategy to lead a critical transformation of our membership and marketing functions. This is a unique opportunity to join a values-driven organisation at a pivotal moment and help shape how we engage, support, and grow our professional community.
Who we are
The Royal College of Speech and Language Therapists (RCSLT) is the professional body for speech and language therapists across the UK. The RCSLT has over 22,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.
Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.
The role
The Royal College of Speech and Language Therapists (RCSLT) is looking for an experienced professional to review and transform our current membership and marketing functions. In this pivotal role, you’ll shape and deliver a unified, efficient, and future-focused engagement strategy that reflects the evolving needs of our members.
You will lead and support a talented team, which includes the Enquiries Team and the Membership and Marketing Manager, ensuring we have the right structures, systems, and capacity in place to deliver outstanding service. Your leadership will enhance how we connect with members and customers - both online and offline - driving improved engagement, satisfaction, and retention.
If you're ready to make a lasting impact and build a high-performing, member-centric function, we’d love to hear from you.
What we are looking for
The ideal candidate will have a background and experience working within a membership organisation and have a clear understanding of what it takes to build a high-performing, member-focused function. You will bring strong time management skills, be self-motivated, highly organised, and capable of working efficiently both independently and as part of a team. Most importantly, you’ll understand the aims and values of the RCSLT and demonstrate the ability to embed these into your work and strategic approach.
If you're ready to bring fresh thinking, strategic insight, and strong leadership to a nationally respected professional body, we’d love to hear from you.
Please see the role brochure for more information on the required knowledge and experience necessary to be successful in the role.
What we can offer you
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment including, hybrid working arrangements
- Generous pension scheme
- Life insurance cover
- Season ticket loan scheme
- Eye care voucher scheme
- Family friendly employer including enhanced maternity and paternity leave
- Cycle to work scheme
- Access to an Employee Assistance Programme and more!
How to apply
For more information and to apply online, please visit our recruitment portal.
Closing date: 5.00pm on Friday, 20th June 2025.
Interview date: w/c 30th June 2025 (held virtually).
Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.
The role may close earlier than the stated deadline if we receive a high volume of applications.
We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.
Smart Works is looking for a Head of Data & Impact to play a pivotal part in ensuring that Smart Works is a data-driven organisation, where insight and analysis underpin strategic decision-making and service delivery.
At its core, this position is responsible for overseeing the how the charity measures impact. The successful candidate will lead on management of the charity’s central database—used across all centres—to manage client, volunteer and referrer information. This includes coordinating system updates, working with external contractors, and maintaining data integrity and functionality across the board.
For full details, please see the Job Pack attached. The closing date is midnight on Sunday 15th June with first round interviews taking place virtually on Friday 20th June, and second round interviews taking place in London on Wednesday 25th June.
To apply, please submit your CV and answer the following questions via our recruitment portal:
- Why do you want to work for Smart Works? (Max 200 words)
- What experience do you have of delivering transformational change to digital processes or data systems? How have you ensured efficient and effective outcomes? (Max 350 words)
- Why do you think you are well suited to the role of Head of Data & Impact? (Max 350 words)
- Is there anything else you would like to share at this stage? (Max 150 words).
We exist to give unemployed women the clothing, coaching and confidence they need to succeed at interview and get the job.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ID: 1476
Deputy Head of HR, Human Resources
Family Action Head Office, London (N1) with hybrid working
37 hours per week (full time)
Grade 4 (upper) point 34-38: £42,140 - £46,240 per annum* (plus £3,827 Inner London Weighting if London based or £480 if home-based)
Permanent contract
We are flexible on hours of work and where this work is done. This role can be based in our London office (N1) with hybrid working but can also be done part-time and/or from home. If home-working is agreed, the ability to travel semi-regularly to London (i.e. around once per month) is desirable but not essential.
Family Action & the Role’s Impact:
At Family Action, we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
In this newly created Deputy Head of HR role, you will lead our Business Partnering & Advisory function by developing the HR Business Partnering model, managing a team of HR professionals, and ultimately embedding excellent people management practice across the organisation. You will also have a direct business partnering relationship with Relate at Family Action; providing strategic advice, coaching and operational HR support to senior managers, to support culture change post-merger (in January 2025).
If you have significant experience managing complex employee relations and organisational change processes (including TUPE and large-scale restructures) and leading a team of HR professionals, we would like to hear from you. The ability to think strategically while also delivering operationally, alongside strong influencing and coaching skills will make you an ideal candidate.
We are a supportive and inclusive organisation, and we want to break down barriers to people joining us. If you don’t feel confident applying because you don’t meet every single requirement on the Person Specification – please don’t let that stop you; we want to hear from you. We encourage you to use the application to highlight what you can bring to the role – your skills, knowledge, and experience as well as your values. At Family Action our 4 core values are incredibly important to us and underpin all we do. We are a 'people focused', 'can-do' organisation, which strives for 'excellence' in all we do and operates with 'mutual respect'.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jab vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
Closing Date: Sunday 22nd June 2025 at 23.59 pm
For direct queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working arrangements, please email Katie Milne, Head of HR. Contact details can be found when you click the 'Redirect to Recruiter' button.
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an in-person interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Please note that we will be reviewing applications as they come in. We reserve the right to close this vacancy early if a suitable candidate is found, so we encourage you to submit your application without delay. We are also ideally looking for a candidate who can join us as soon as possible (i.e. on a short notice period), however if that is not your situation please do not hesitate to apply as applications will not be assessed on this basis.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.
Location: Homebased in the East Region
Essex · Hertfordshire · Central Bedfordshire · Cambridgeshire · Suffolk · Norfolk
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensuring that the beneficiary journey is at the centre of the Service.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region in Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire, or Essex. There will be occasional travel around the East of England Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the five SSAFA branches in the East of England, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team of six, which includes the Regional Casework Manager to whom this role reports.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability or mobility. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, email and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the East of England would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Recently unsuccessful candidates need not reapply
Closing date: Midnight of 22 June 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week commencing 30 June 2025.
As part of the selection process, you will be required to complete an assessment.
Our vision A society in which the Armed Forces, veterans and their families can thrive.
