Inclusion manager jobs in south bank, greater london

Join Citizens Advice Richmond as an Financial Resilience Navigator 

Citizens Advice Richmond is launching an exciting new project and seeks a passionate Financial Resilience Navigator to join our team. This rewarding role involves providing holistic support to vulnerable households across the Richmond Borough, helping them achieve greater financial sustainability.  

You will serve as a single point of contact, assisting clients with welfare benefits, income maximization, debt management, housing, and related issues. This role emphasizes connection, compassion, and coordination, requiring collaboration with various organizations and council services to ensure comprehensive client support. Key responsibilities include client advocacy, community outreach, case management, and stakeholder collaboration.

For more information and how to apply please see the job pack attached.

Start Date: Immediate Start

Deadline: Rolling – as soon as the position is filled 

About the Role

We are looking for an HR Administrator to join our growing team.

You will provide effective and efficient administrative support to the HR Manager. You will ensure a high-quality service is provided to all aspects of the organisation’s HR.

This is a fantastic opportunity to grow your HR experience!

Headway East London is an expanding organisation leading in support services for people living with brain injury: you’ll be joining a mission-driven team where your work will make a real difference every day.

Principal Duties and Responsibilities

Recruitment

• Support with recruitment and selection as required. This includes placing adverts, scheduling interviews, requesting references, coordinating induction plans etc.
• Coordinate all documentations for recruits. This includes preparing offer letters and employment contracts, new starter documents.

Volunteer coordination

• Liaise with the Volunteer Lead to process volunteer applications.
• Liaise with the Volunteer Lead to process work experience applications.

These includes Microsoft forms, reference checks and entering data on Chairty Log.

Diversity and Inclusion

• Conduct diversity monitoring for all recruitment applications.

Compliance and Training

• Process and monitor DBS for staff and volunteers.
• Upload new starters on our learning managing system for mandatory training.
• Coordinate and provide administrative support in the delivery of internal and external staff training including, recording attendance, booking external speakers / trainers.

​HR Administration

• Process starters, leavers and changes on HR Information System (Staffology).
• Monitor the HR and recruitment mailbox, responding to queries and signposting emails to HR Manager.
• Respond to reference requests.
• In the absence of HR Manager: Conduct HR induction for newly recruited staff. Provide up to date payroll information to the Finance team and submit monthly pensions payment.
• Assist the HR Manager in developing and maintaining a comprehensive set of HR policies and ensure that all staff know how to access these

Key Relationships - Internal and External
Internal: All staff

External: External providers e.g. payroll, training, DBS

Other

Apply the Headway East London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway East London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

Make a meaningful difference to the lives of D/deaf and disabled people in Islington.

Disability Action in Islington (DAII) is a local, user-led Deaf and Disabled People’s Organisation (DDPO) supporting disabled residents to live independently, access their rights, and thrive. Our advice and advocacy services are free, trauma-informed, and rooted in the social model of disability.

We are looking for a dedicated and experienced Information & Advice Services Coordinator to lead the delivery of our community advice service. This role is ideal for someone who brings both frontline advice experience and the confidence to support a small team working with people facing multiple barriers.

You’ll play a key role in shaping how we deliver rights-based support across welfare benefits, housing, health and social care — and help us prepare for Advice Quality Standard (AQS) accreditation.

About the Role

As Information & Advice Services Coordinator, you will:

• Co-ordinate the day-to-day delivery of DAII’s advice and information service
• Provide direct support to clients with complex or ongoing needs
• Support colleagues and volunteers in dealing with multi-issue casework
• Ensure records are kept accurately and support monitoring and reporting
• Build partnerships with statutory and voluntary services to provide joined-up support
• Lead on quality assurance work as we prepare for AQS accreditation
• Contribute to a positive team culture rooted in reflection, care, and inclusion

Who We’re Looking

For This is a hands-on role for someone who is organised, empathetic, and committed to justice and inclusion. You’ll need to balance coordination with frontline delivery, while supporting others to grow.

Essential:

• At least 18 months’ experience in advice, advocacy or support work
• Knowledge of key issues affecting disabled people, including welfare rights, housing, and social care
• Excellent digital and administrative skills, including using case management systems
• Experience working with people with complex needs and navigating multi-agency support
• Excellent written and verbal communication skills
• Commitment to the values of equality, inclusion, and the social model of disability

Desirable:

• A relevant qualification (e.g. Level 3 in Advice and Guidance) or lived experience
• Experience supporting or coordinating a small team or service
• Familiarity with AdvicePro or similar systems 
• Understanding of trauma-informed and person-centred approaches

What We Offer

• A supportive, values-led working environment
• The chance to shape and improve an essential community service 
• A small, dedicated team where your voice and will make a difference
• Training and development opportunities
• A work culture rooted in trust and wellbeing
• Employee Assistance programme 
• Employee Discount Scheme 

GuildHE represents nearly 70 higher education institutions including universities, colleges and specialists.  We advocate for diversity in higher education, championing vocational and technical education, professional programmes and specialist providers.  We are undergoing an exciting period of transformation, evolving our policy approach and member-focused services to significantly increase our impact within the sector and ensure we’re providing timely, proactive support to our members as they address current and emerging 21st century challenges.

To achieve this, we are seeking an enthusiastic and proactive Executive Assistant to be a supportive force to our Chief Executive Officer and senior leadership.  The post holder will have proven experience of supporting senior managers, including diary and inbox management, travel and event planning, and other administrative tasks. The ideal candidate will be a responsive and details-oriented team player who demonstrates exceptional communication and organisational skills while also being able to work quite independently at times. 

Key responsibilities will include:

• Executive support for GuildHE’s CEO;

• Diary support to the CEO, Director of Policy and Strategy, and Director of Operations and Membership;

• Secretariat duties for GuildHE’s Executive Board;

• Financial administration;

• Logistical and administrative support to the wider team; and 

• Demonstrating a proactive approach to embedding EDI principles in all work.

To apply, please submit a CV, and cover letter of no more than 2 sides of A4. 

Please contact Shoni Robertson-Finn with any questions regarding the role and/or recruitment process. 

Turn2us is a national charity tackling financial insecurity and its structural causes. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.

As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.

This role is critical in supporting the development of the charity’s learning and development strategy and embedding a knowledge culture at Turn2us by creating and delivering learning programmes and interventions.

This is a fantastic opportunity, as a brand new role, to build a robust training and learning framework to support our staff as by developing equitable and inclusive training to help embed a culture where learning is embedded with equity and inclusion in everything we do.

Reporting to the Head of Human Resources, you will tailor training design and content to meet the specific needs of the business, create engaging content that caters to diverse learning preferences, across groups of varying sizes / seniority levels. You will also aid in the delivery of inductions, support the review of annual appraisal and development planning and conduct regular evaluations to enhance training effectiveness, utilising data to identify areas for improvement where needed.

You will bring experience of training needs analysis and general HR practice, along with experience in developing practical training initiatives which have had a demonstrable effect on both organisational performance and culture. You’ll need strong analytical skills to be able to translate data and trends into strategy and actionable plans.  

We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month on a weekly basis.

Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.

Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

As Individual Giving and Appeals Manager, you’ll deliver integrated fundraising campaigns across direct mail, email, and digital channels — helping us grow our individual giving base and strengthen donor loyalty. 

Alongside driving individual and regular giving, you’ll help shape a new in-memory giving offer, build our legacy giving programme from the ground up, and grow our Named Funds programme.

Working closely with teams across the charity, you’ll design inspiring donor journeys and stewardship plans. You’ll also use data and insight to refine our approach and ensure every supporter feels truly valued. 

This is an exciting opportunity to be part of a small charity making a big impact – for a fundraiser who’s not only motivated by results, but by the chance to help change the story for children with cancer.

Who are we looking for?

We’re looking for a creative and strategic fundraiser who is passionate about delivering impactful campaigns and building meaningful supporter relationships. 

The ideal candidate will have: 

• Demonstrable experience in managing individual giving campaigns, legacy fundraising, and / or in-memory fundraising. 

• Proven experience developing compelling propositions that drive results and generate income/supporter acquisition.

• Strong planning and organisation skills, with the ability to handle multiple activities simultaneously. 

• Proven record of being results-driven and achieving agreed fundraising targets ad outcomes. 

• Excellent verbal and written communication as well as relationship-building skills with an ability to inspire and engage supporters.

See our Recruitment Pack for the full role description and specification and for more information about the charity.

Location: Home-based within England with regular travel to London and elsewhere in the UK as required 

Interviews: 19 May 2025 (London Office)

Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

Promoting equality and diversity: We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation

Digital Marketing Manager - Maternity Cover

Contract: Fixed Term Contract, Full Time, 35 hours per week

Location: London, UK subject to the right to work.

UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role. 

Salary: £43,668 - £45,851 dependent on experience, per year with excellent benefits.

About WaterAid

Want to use your skills in digital marketing to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Digital Marketing Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team

The WaterAid Supporter Marketing team plays a pivotal role in shaping the dialogue with our supporters, defining and facilitating their crucial contribution to driving our mission forward – ensuring everyone, everywhere has access to clean water, decent toilets and good hygiene.

About the Role

As our Digital Marketing Manager, you will find creative ways of building WaterAid’s online presence primarily through paid media channels.

In this role, you will take direct responsibility for developing and implementing key campaign and project strategies as well as identifying opportunities for growth within the digital programme.

You’ll also: 

• Accountable for planning and executing integrated campaigns that combine digital and offline marketing channels to deliver cohesive, measurable results aligned with overall marketing objectives.
• Responsible for budget management and reporting on income and expenditure.
• Work with external creative and media partners on projects within agreed budgets.
• Devise and execute a continuous programme of content optimisation and testing through a rigorous test to learn methodology, regularly monitoring, evaluating and analysing campaigns.

Requirements

You have a track record in and passion for digital marketing, with experience in paid digital media planning, buying and budget management.

To be successful, you’ll need: 

• Experience working on integrated digital marketing campaigns and strategies.

• Hands-on experience managing creative agencies to develop content and assets for paid digital campaigns.

• Experience in building and managing marketing campaigns on social platforms (including Facebook, Instagram, TikTok and LinkedIn), Google Ad campaign types and programmatic advertising, taking decisions, testing and publishing without supervision.
• The ability to analyse user experience data with CRO testing, conduct A/B tests, optimise conversion funnels, improve user experience working with our Digital Product team to implement changes
• Excellent stakeholder management skills and strong communications skills, both written and verbal.
• Lead on the management and development of our ecommerce sites (Shop for life and Store). Working with agencies and wider teams to ensure consistent updates and optimisations, creating and executing data -driven campaigns to maximise conversions and deliver growth.
• Knowledge of a range of measuring tools (including GA4) and the ability to understand and translate data and analytics into insight that can be understood and applied by wider teams.

Although not essential, we also prefer you to have:

• Familiarity with owned, earned, and shared media.

• Experience creating and pitching business plans.

• Drupal website management and use of CMS.

Closing Date: Applications will close at 12pm UK time on Monday 6 May 2025. Availability for interview is required week commencing 12 May 2025.

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.

*Please indicate in the summary the relevant skills and experience you bring that makes you an ideal candidate for this role. 

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.

Benefits

Our Benefits:

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Commitment:

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Chelsea Foundation is at the beginning of an exciting new chapter. They have recently launched a brand-new fundraising function and are now seeking a dynamic and driven Major Donor Manager to help shape it from the ground up.

The Chelsea Foundation harnesses the power of football to engage and inspire communities locally and globally. With a commitment to education, health, equality, and inclusion, they use the reach of the club to make a meaningful difference in people’s lives.

Reporting into a highly respected and ambitious Head of Philanthropic Partnerships—who joined in September 2024—this is a rare opportunity to play a defining role in the early stages of building a major donor programme for one of football’s most recognised global brands.

Location: Stamford Bridge, London (Hybrid: 3 days in office)
Contract: Full-time | Permanent
Reports to: Head of Philanthropic Partnerships

Why This Role Stands Out

• High-Profile Platform: Football is a universal language. The Chelsea name opens doors and creates powerful engagement opportunities across a wide network.
• Community Impact: Despite the global brand, the Foundation maintains a hyper-local focus—ensuring donations create real, tangible change in the community.
• Early-Stage Momentum: This is a newly created role in a newly formed team. It’s an ideal opportunity for someone eager to build, shape, and lead from the front.
• Access to Influence: With time, there will be potential to engage with ultra-high-net-worth individuals—offering long-term growth and relationship-building opportunities.

The Ideal Candidate
This role would suit an energetic, self-starting fundraiser who thrives in a fast-paced, ambitious environment. They will bring strong relationship-building skills, a strategic mindset, and a genuine passion for connecting people to purpose. Importantly, they will be excited by the idea of helping to shape a programme from the ground up, and ready to make their mark within major donor fundraising.

Key Responsibilities

• Collaborate with the Head of Philanthropic Partnerships to develop and implement a long-term major donor strategy.
• Identify, research, and engage prospective major donors.
• Cultivate and manage high-value relationships, leading on face-to-face solicitations.
• Work closely with internal teams to understand funding needs and develop compelling cases for support.
• Ensure excellent donor stewardship, including regular reporting and impact updates.
• Maintain accurate records using CRM systems and support wider fundraising activities where needed.

What They’re Looking For

• Proven experience in securing significant philanthropic gifts.
• Strong track record in developing donor pipelines and writing compelling funding proposals.
• Confidence and credibility in managing high-level relationships.
• Skilled at working independently, with initiative and focus.
• Ability to prioritise and manage multiple workstreams effectively.
• Strong understanding of donor stewardship and fundraising best practice.

Application Process:

• Deadline: CVs ASAP
• Interviews: 
  • First interviews: May 7th and May 8th over Teams
  • Second interviews: In person at Stamford Bridge week commencing the 12th May
  • Final step: Call with the Foundation’s newly appointed CEO

The Role

An exciting opportunity has arisen at the heart of the Law Society's campaigning and political influencing activity.

Managing a busy in-house team of public affairs professionals, this role will lead our day-to-day engagement and relationships with key political stakeholders, providing oversight of our activity and working closely with senior leadership to support our members.

We lobby on a range of legislation in Parliament - from Bill's you might expect such as the Crime and Policing Bill or the Employment Rights Bill - but also on Bill's such as the Planning and Infrastructure Bill, the Terminally Ill Adults Bill or on recent trade legislation.

The Law Society is the independent professional body for over 200,000 solicitors in England and Wales. Our members work across all areas of law - and the issues we work on are just as diverse. This is an exciting and varied role where your political expertise and knowledge will be used to great effect to make a real impact for our members.

We have positive access and relationships to policymakers, parliamentarians and ministers, and an excellent reputation in Westminster. As we approach the end of the first year of the new Labour Government, there is huge opportunity to influence the political debate, driving our influencing on important issues such as access to justice, the rule of law and supporting a thriving legal business sector up the agenda and influence on behalf of our members.

As Public Affairs Manager, you will lead the effective delivery of Public Affairs and influencing activity, supporting and advising the work of our officeholders and senior leadership team in developing key relationships and identifying opportunities to influence.

What we're looking for

We're looking for candidates with a keen interest in politics and campaigning, and someone who has:

• Relevant experience in a public affairs role or equivalent in a complex organisation, and experience of designing, implementing and evaluating persuasive influencing campaigns which has delivered positive outcomes
• Strong stakeholder management abilities, with expertise in influencing and developing relationships with senior level stakeholders, while credibly representing the Law Society
• Experience of line management or leading a high performing team that delivers work on time, to brief and to a high standard.

What's in it for you

This is an excellent opportunity to join a team of marketing experts within a fast-paced, progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, excellence clarity and respect.

We offer hybrid working (2 days per week in our central London office), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

You will take the lead on managing our existing corporate partners, creating new and interesting opportunities to grow and develop their engagement and support. Stakeholder management, effective stewardship (planning and delivery) and income management are essential. You will also support the Head of Corporate Partnerships in the development of new partnership opportunities. This role is about shaping and growing corporate fundraising income and so priorities may change and these are fairly fluid, so it’s important that this is an environment that you have experienced before and can thrive in. You will have an innate desire to listen, to learn and to grow in this role.

You’ll be successful in this role if you have a creative and purposeful mindset, with a desire to make the most of opportunities while also being able to ruthlessly prioritise. Valuing and developing high quality relationships will be second nature to you, and written and verbal communication will also be strengths that you apply to the highest standards. Experience in researching and developing potential new partnership prospects, activities and campaigns are also important as well as the ability to work both collaboratively across the whole organisation and independently on your own initiative.

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Human Rights Education Manager.

About the role

The Human Rights Education Team play a key role in achieving our goal of increasing knowledge and changing attitudes to human rights as well as building a powerful human rights movement. The Human Rights Education Manager is accountable for leading and developing AIUK's work to educate children, young people and adults - including activists. The day to day of this role involves leading the HRE Team to plan, deliver, monitor and evaluate high quality learning and training activities. The role also involves collaborating with partners and across the international Amnesty movement. This is a maternity cover role until August 2026. More details can be found by downloading the job description from our careers portal.

The role may be for you if:

• You're skilled in team leadership and line management
• You can design and deliver high quality learning and training
• You collaborate and positively contribute to an inclusive culture
• You also have a good knowledge of education methodology and practice and an understanding of human rights

Our Commitment to you

Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.

New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days. 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave. We offer flexible working such as compressed work patterns and job shares.

Apply for this role

This vacancy advert may be taken down from job boards earlier than the stated deadline if a high standard of applications is received (if you have started an application in our portal, you will still have opportunity to complete it by the original deadline).

We welcome applications from everyone and particularly encourage applications from people from an ethnic minority background, and people with a disability to help us achieve a balanced representation in our workforce, especially at senior grades.

To reduce bias in our shortlisting process, AIUK operates an anonymised application process. If for any reason you prefer to apply in a different format, or require adjustments in the process, please get in touch. To support all candidates to perform their best at interview, we send questions 24 hours in advance. We are a disability confident organisation.

Please note that due to the nature of the work any offer of employment for this role will be subject to safer recruitment checks, including a criminal record check.

Visit amnesty.org.uk/jobs for application guidance and information on benefits, recruitment inclusion and hybrid working.

We're looking for 2 kind, compassionate, and resilient Deputy Service Managers to join our Mental Health service in Southwark.

£35,700.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service

Free DBS

Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

Fully paid induction programme and further training

ILM courses and Apprenticeship Programmes

Healthcare Cashplan through our partner Healthshield

Cycle to work scheme

Employee Assistance Programme for 24-7 confidential support

Online wellbeing resources

A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)

Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

The Deputy Contract Manager is responsible for the operational management of our specialist customer focused support services across the service. Working in partnership with stakeholders, external agencies and our Commissioning Team, you lead your Team to offer high quality support to customers who experience severe mental health diagnosis to maintain their tenancies and empower people to live their best lives and move to independence. Responsible for Safeguarding our Customers, you will promote sector best practice and legislative compliance to keep our customers safe within their environment.

The role provides direct line management, leadership, coaching and support to Support Workers, Specialist Support Workers and Night Support Workers, ensuring compliance with current legislation, contractual requirements financial regulations and Look Ahead Policy and Procedures.

You will ensure that your teams meet all statutory requirements and that all support is delivered in compliance with CQC expectations and Look Ahead's policy and procedures. You will take responsibly alongside the Service manager for maintaining compliance with the regulations and ensure that the appropriate notifications are made where necessary.

This role deputises for the Contract Manager and/or Area Service Manager and may when required.

The shift pattern for this role is 5 x 8 hour shifts per week, depending on service needs.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description please visit our website

What you'll bring:

Experience of managing accommodation-based services and resources and delivering to budget and performance targets

Experience of supervising staff teams supporting vulnerable adults

GCSEs in English and Maths (grade A-C).

Health and Social Care qualification

Knowledge of Safeguarding and Mental Capacity processes.

Up to date knowledge of current social care legislation

Experience of leading and managing a team

Possess excellent leadership skills with a positive, can-do attitude

Experience managing the support of customers with high complex needs

Experience of CQC standards and how they apply to services

Ability to demonstrate positive personal authority and maintain proactive working relationships

Ability to create and maintain excellent working relationships with stakeholders

Demonstrable verbal and written communication skills
Experience of using Microsoft Outlook, Excel and Word

Desirable:

Other relevant professional memberships and/or specialist qualifications

Holds relevant CMI/NVQ Level 4 or other business/management qualification

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.

We are Caring and Compassionate.

We are Inclusive and Trusted.

We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Campaign Against Arms Trade is seeking an experienced IT manager on a part-time basis (21 hours per week) on a monthly rolling contract starting in May.

This role is hands-on with a broad responsibility of providing subject matter expertise along with general IT support, systems administration and project management. The office is based in east London and the role requires 1 day a week to be on-site. Regular responsibilities include patch management, back-ups, 1st line support, troubleshooting a variety of systems, managing on-going projects (some with 3rd party contractors), vulnerability management & monitoring of security alerts.

Required:

• IT management experience.
• IT operations background (either from 1st/2nd line support, sys admin and/or networking).
• Experience of working in a small organisation with a broad set of responsibilities.
• Linux system administration and CLI skills.
• Experience of managing projects and external contractors.
• An honours degree in computer science (or closely related field).
• Professional IT certifications (e.g. in networking, sys admin, cyber, etc).
• Credential management, mobile device management, endpoint security & documentation.
• Ability to effectively and efficiently explain complex issues to non-technical workers.
• Enthusiasm for providing 1st line support for your team.
• Experience of supporting remote workers.
• Experience of managing sensitive information within current data protection legislation.
• Experience of supporting network devices (firewall, VPNs, access points etc).
• CRM/CMS support.
• Support for and understanding of CAAT’s objectives, aims, and values, and a commitment to equality, diversity and inclusion.

Desired:

• Experience of working in a non-profit organisation.
• Experience and interest in information security.
• Background of campaigning and/or activism.
• Demonstrable interest in technology/IT/cyber security outside of work.
• Experience of supporting high-risk systems, projects, persons and/or organisations.
• Due to the sensitive nature of the organisation's work, it will be necessary to perform background checks and applicants will be expected to consent to this process before employment begins. The successful candidate will also be required to sign a Non-Disclosure Agreement.

CAAT pays freelance contractors a day rate of £288.89 (£41.27 per hour).

We particularly welcome applications from members of marginalised communities.

How to tender an application

To apply please send your CV and a cover letter to contact-caat [at] proton [dot] me

Applications will be considered as they are submitted and an appointment may be made before the deadline of Friday 2nd May.

If you prefer to send your application with a higher degree of confidentiality, create a free ProtonMail account (or, if you have one, use an existing account) and use that to email our ProtonMail account. If you need guidance on how to use ProtonMail, please use the guides on their webite on how to get started.

If you have any queries regarding this post or any of the information we have given, please visit our website or contact us on the email given above. Thank you for your interest.

As our Marketing Manager - Mass Fundraising Acquisition (Legacy), you’ll be responsible for leading an in-house team of marketers responsible for driving mass, new customer acquisition across a portfolio of fundraising products/activities. This includes our integrated mass marketing campaigns, Legacy lead generation acquisition and specific Legacy conversion activity, via promoting our Free Will Service.

Working with our media agency and third-party agency suppliers, you'll be responsible for the development, execution, and optimisation of multi-million pound, omni-channel marketing, and fundraising campaigns and marcomms within the overall British Heart Foundation (BHF) integrated media plan. You'll have oversight across a portfolio of fundraising activity, ensuring strategic and tactical delivery and optimisation, to deliver transformative customer experiences and drive growth in support and income through mass customer acquisition.

In this role, you'll put the customer at the heart, ensuring they feel central to our work and achievements and motivated to continue funding our research in the long-term.

About you 

As our ideal candidate, you'll bring extensive and demonstrable marketing experience of designing, developing, and managing integrated, multi-channel marketing plans and delivering successful commercial outcomes through these i.e., across new customer acquisition and fundraising/income growth.

Preferably with knowledge of Legacy Marketing, you will have excellent interpersonal skills and a proven track record of success in a fast-moving, effective marketing team, experience in paid media planning, and optimisation within, and across a full range of ATL channels.

Highly numerate, with excellent planning and project management skills, you'll have evidenced experience of marketing including a full understanding of different marketing approaches and an ability to use marketing to secure support across a broad range of channels.

To be successful in the role you will also have:

• Strong analytical skills, able to manipulate and analyse data across a variety of media to optimise integration performance and engagement
• Experience of managing significant expenditure budgets, interpreting financial information and providing reporting and analysis, as well as risk identification and risk mitigation against financial and non-financial objectives
• Previous leadership and line management experience
• Experience of agency partnership management
• Knowledge and experience of fundraising or relationship databases is highly desirable

Working arrangements

This is a fixed term contract until Dec 2025 covering a secondment.

This is a blended role, where your work will be dual located between your home and our London Office, approximately 1-2 days per week

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About us

We research all heart and circulatory diseases and the things that cause them. Our research is the promise of future cures and treatments. 

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview 

Please note, we plan to hold interviews on 22nd and 23rd May via Microsoft Teams.

Please note that internally this role is known as Mass Fundraising Acquisition Marketing Manager - (Legacy)