Independent Living Service Volunteer Roles
For the past two years London Citizens Advice has worked as an immensely successful informal coalition. On 27 February 2024 the Boards of the 28 London Citizens Advice charities approved the decision to transfer to a legal entity including registration with regulatory bodies and the draft Articles of the new charity. We are excited about the future and are looking for an experienced and committed individual to join us as our first Chair of trustees.
The new charity will have up to twelve trustees. Five will be member trustees (one local citizens advice trustee for a London region), four independent trustees including the Chair and up to three co-opted trustees. We are currently recruiting the Chair of the Board.
What is London Citizens Advice
London Citizens Advice is a membership consortium of 28 Citizens Advice charities delivering advice services across London. Each of our members is a member of the national Citizens Advice network of around 250 charities. When we become legally constituted, we will be a consortium member of the Citizens Advice network. London Citizens Advice exists to support and develop the work of local Citizens Advice, through adopting the following aims:
- Share, promote and assure best practice to build consistency and quality of the Citizens Advice Service
- Manage specified contracts on behalf of external partners in conjunction with agreed participating members.
- Identify and develop partnerships to pursue new sources of funding in London.
- Highlight the impact of, and influence responses to, social welfare issues by lobbying at a London and regional level
Overview of the role
The role of the Chair is to provide leadership and direction to London Citizens Advice board of trustees, enabling the board to fulfil its responsibilities for the overall governance and strategic direction of the organisation.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About East Sussex
Hearing Join us in making a meaningful impact! East Sussex Hearing, an independent countywide charity based in Eastbourne, has dedicated over two decades to serving the deaf and hard of hearing community across East Sussex. Our mission is to empower individuals with advice and practical support, enabling them to lead vibrant, active lives and be integral members of their community.
We actively participate in various community events to bolster and enrich the services we offer, while also fostering collaborative working relationships throughout the county, for the benefit of the hard of hearing and deaf population. We are now on the lookout for a passionate Hearing Aid Maintenance (HAM) Volunteer - Uckfield, to join our cause on a voluntary basis.
About the role
Volunteering as a HAM Volunteer offers an enjoyable opportunity to socialise and make new connections, all whilst contributing to the charity's vital services within the Uckfield community. You'll be involved in offering warm and helpful hearing aid maintenance services, along with sharing information and advice on hearing loss.
What you will be doing
• Meet and greet members of the public who visit HAM sessions
• Keep written records of help given
• Check and clean hearing aids
• Replace hearing aid tubing
• Check hearing aid batteries and issue replacement batteries
• Provide basic guidance on use and care of hearing aids
• Provide general hearing loss information and advice, including signposting to other services
If you are seeking a hands-on role that lets you support East Sussex Hearing whilst having fun - Joining us as a HAM Volunteer is the perfect opportunity! Let's make a difference together, as we're Here to Help You Hear.’
What will you gain from volunteering with us
• A chance to meet new people, make new friends and dedicate yourself to a rewarding role
• The time to develop new skills, take on new challenges and enjoy new experiences
• The opportunity to make an invaluable contribution to East Sussex Hearing and support the deaf and hard of hearing community
• Travel expenses can be claimed
• FREE admission to our BSL Sign Language classes
• FREE admission to our Lipreading classes
• Access to exclusive discounts, cashback & vouchers for charity workers & volunteers.
Training & Support
East Sussex Hearing will provide all relevant training at their Eastbourne centre, and locally where possible.
What we are looking for:
• You're friendly, enjoy engaging with people and being part of a team
• You’re flexible and willing to take on a variety of tasks.
To apply for this role, you need to be over the age of 16.
The client requests no contact from agencies or media sales.
South West Advocacy Network (SWAN) want to strengthen their Board of Trustees with up to 4 new Trustee appointments, including a Treasurer. These are voluntary positions and provide opportunity to help SWAN to develop its strategic direction and sustain innovative services to some of the most vulnerable people in our communities, primarily, but not solely, in counties across the South of England.
SWAN began life in Wiltshire and over the past 25 years has expanded into Somerset, Bristol, Dorset, Isle of Wight, West Berkshire and Portsmouth. We deliver high quality, independent advocacy services supporting a diverse range of vulnerable people. We have developed a model of advocacy which ensures everyone, including the most marginalised, have the same rights and opportunities as their fellow citizens. Our services are free at the point of delivery, confidential and non-judgemental.
We work with people from all walks of life and have already supported thousands of the most disadvantaged people to have their voice heard and their choices respected by those that are making decisions about their future.
We are looking for dynamic and empathetic people to become trustees within our organisation, people who have the passion and drive to support SWAN and help us to ensure that the voices around our Board table reflect and understand the communities we work in. We would encourage people from all sections of our communities to apply , but particularly Black, Asian and Minority Ethnic, disabled, and LGBTQ+ applicants because these groups are currently under-represented on our Board. We are happy to accept applications from people without prior Board experience but who can evidence their commitment to our purpose, values and ambitions and show a willingness to learn in the role.
The organisation is led and managed by the Chief Executive and the Executive Team who oversee the delivery of our services and the infrastructure that underpins them, and we believe that this, coupled with sound governance, will help us to achieve our vision and maximise our reach and impact.
We are looking for individuals who can demonstrate some of the following:
• Experiences that will bring different perspectives to our organisation i.e. being a member of , or working in, diverse or minority communities.
• Having direct experience of using advocacy or support services
• An understanding of, or interest in, the lives of vulnerable adults including those who have been victims of hate crime
• An understanding of, or interest in, the wider voluntary sector
• A commitment and willingness to improving the lives of vulnerable people
• Integrity, strategic vision and relationship building skills
• Governance, finance, and/or entrepreneurial experience
• Good communication skills and knowing how to work as part of a team
· For the treasurer role some experience of managing and understanding budgets and financial reports would also be required.
Time commitment averages 1 day a month, meeting locations are flexible and either face to face or virtual. Trustee expenses, including travel are paid.
Please note that for safeguarding purposes, all our roles require a current DBS check.
If you believe you would add value to our Board we would love to hear from you. Please contact Sarah Gibson for further information on how to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About East Sussex Hearing
Join us in making a meaningful impact! East Sussex Hearing, an independent countywide charity based in Eastbourne, has dedicated over two decades to serving the deaf and hard of hearing community across East Sussex. Our mission is to empower individuals with advice and practical support, enabling them to lead vibrant, active lives and be integral members of their community.
We actively participate in various community events to bolster and enrich the services we offer, while also fostering collaborative working relationships throughout the county, for the benefit of the hard of hearing and deaf population. We are now on the lookout for a Hearing Aid Maintenance (HAM) Volunteer – Peacehaven & Newhaven to join our cause on a voluntary basis.
About the role
Volunteering as a Hearing Aid Maintenance (HAM) Volunteer - Peacehaven & Newhaven offers an enjoyable opportunity to socialise and make new connections, all whilst contributing to the Charity's vital services within the Peacehaven & Newhaven communities. You'll be involved in offering warm and helpful hearing aid maintenance services, along with sharing information and advice on hearing loss.
What you will be doing
• Meet and greet members of the public who visit HAM sessions
• Keep written records of help given
• Check and clean hearing aids
• Replace hearing aid tubing
• Check hearing aid batteries and issue replacement batteries
• Provide basic guidance on the use and care of hearing aids
• Provide general hearing loss information and advice, including signposting to other services
If you are seeking a hands-on role that lets you support East Sussex Hearing whilst having fun - Joining us as a Hearing Aid Maintenance (HAM) Volunteer - Peacehaven & Newhaven is the perfect opportunity! Let's make a difference together, as we're Here to Help You Hear.’
What will you gain from volunteering with us
• A chance to meet new people, make new friends and dedicate yourself to a rewarding role
• The time to develop new skills, take on new challenges and enjoy new experiences
• The opportunity to make an invaluable contribution to East Sussex Hearing and support the deaf and hard of hearing community
• Travel expenses can be claimed
• FREE admission to our BSL Sign Language classes
• FREE admission to our Lipreading classes
• Access to exclusive discounts, cashback & vouchers for charity workers & volunteers.
Training & Support
East Sussex Hearing will provide all relevant training at their Eastbourne centre and locally.
What we are looking for:
• You're friendly, enjoy engaging with people and being part of a team
• You’re flexible and willing to take on a variety of tasks.
To apply for this role, you need to be over the age of 16.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Thank you for your interest in Phoenix Enterprises; we’re passionate in our mission to support people living with mental health issues and learning disabilities in Swindon. We are a small, friendly charity, with big impact.
We are looking to recruit a trustee to join our Board, a voluntary position which offers so much. Whilst the position is unpaid, you will feel the rewards of being part of a charity that is making a real difference. We are committed to our objective of building the employability skills of our service users. In the UK only 48% of people with mental health problems, and 17.6% of people with severe learning difficulties, are in employment, versus the national 75%. Mental health issues and learning disabilities can be financially debilitating and very isolating. In addition, those living with mental health problems often face complex and challenging issues ranging from wellbeing, managing the benefits system and finding accommodation. Good work and the right help make all the difference, and that’s what Phoenix is all about.
The Board of Trustees is responsible for the overall governance, strategic direction and business continuity of the charity, developing the organisation’s aims, objectives and goals in accordance with the Governing Document and legal and regulatory guidelines. Taking our responsibilities seriously requires a meaningful commitment and the ability to work as part of a small, friendly team.
Trustees bring different skills, experiences and perspectives, all really important and valuable in our work, ensuring a healthy approach and objective discourse. Previous board experience is not a pre-requisite, with a welcoming induction, mentoring and opportunity for training; we work as a team with a supportive approach.
Applications for this trustee role are invited from people who are based in or near to Swindon who would like to join our Board and have the capacity to be involved in our work. Trustees are expected to be able to attend the Board meetings and have the time to make an effective contribution to our work. Typically, there are 4 meetings per year. Occasional additional support will be valued for example at meetings with key stakeholders such as grant assessors and Swindon Borough Council.
We are committed to reflecting the diversity of the communities we serve, particularly those with experience of living with mental health issues or disabilities. We look forward to hearing from people who can bring a new perspective and fresh ideas to inform our thinking.
The client requests no contact from agencies or media sales.
South West Advocacy Network (SWAN) want to strengthen their Board of Trustees with up to 4 new Trustee appointments, including a Treasurer. These are voluntary positions and provide opportunity to help SWAN to develop its strategic direction and sustain innovative services to some of the most vulnerable people in our communities, primarily, but not solely, in counties across the South of England.
SWAN began life in Wiltshire and over the past 25 years has expanded into Somerset, Bristol, Dorset, Isle of Wight, West Berkshire and Portsmouth. We deliver high quality, independent advocacy services supporting a diverse range of vulnerable people. We have developed a model of advocacy which ensures everyone, including the most marginalised, have the same rights and opportunities as their fellow citizens. Our services are free at the point of delivery, confidential and non-judgemental.
We work with people from all walks of life and have already supported thousands of the most disadvantaged people to have their voice heard and their choices respected by those that are making decisions about their future.
We are looking for dynamic and empathetic people to become trustees within our organisation, people who have the passion and drive to support SWAN and help us to ensure that the voices around our Board table reflect and understand the communities we work in. We would encourage people from all sections of our communities to apply , but particularly Black, Asian and Minority Ethnic, disabled, and LGBTQ+ applicants because these groups are currently under-represented on our Board. We are happy to accept applications from people without prior Board experience but who can evidence their commitment to our purpose, values and ambitions and show a willingness to learn in the role.
The organisation is led and managed by the Chief Executive and the Executive Team who oversee the delivery of our services and the infrastructure that underpins them, and we believe that this, coupled with sound governance, will help us to achieve our vision and maximise our reach and impact.
We are looking for individuals who can demonstrate some of the following:
• Experiences that will bring different perspectives to our organisation i.e. being a member of , or working in, diverse or minority communities.
• Having direct experience of using advocacy or support services
• An understanding of, or interest in, the lives of vulnerable adults including those who have been victims of hate crime
• An understanding of, or interest in, the wider voluntary sector
• A commitment and willingness to improving the lives of vulnerable people
• Integrity, strategic vision and relationship building skills
• Governance, finance, and/or entrepreneurial experience
• Good communication skills and knowing how to work as part of a team
· For the treasurer role some experience of managing and understanding budgets and financial reports would also be required.
Time commitment averages 1 day a month, meeting locations are flexible and either face to face or virtual. Trustee expenses, including travel are paid.
Please note that for safeguarding purposes, all our roles require a current DBS check.
If you believe you would add value to our Board we would love to hear from you. Please contact Sarah Gibson for further information on how to apply.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At Mid Norfolk Mencap we are passionate about supporting people with learning disabilities and their families. Enabling people to live independently, person-centred care is at the heart of what we do.
Our mission is to support and enable the people who use our services to lead fulfilling lives, to be involved in their local wider community, and to have access to the same opportunities as all members of society.
Mid Norfolk Mencap was established since 1977, and every year we provide residential living, social opportunities, and specialised Community Outreach support for more than 100 people with a learning disability in Norfolk. However, with around 16,500 adults in Norfolk with a learning disability, we know we can do so much more.
This is an exciting time for us as we work to grow and strengthen our services. As a trustee you will play a vital role in helping us deliver a stronger and more sustainable organisation for the benefit of our service users, their families, and for the staff who work to deliver those services.
Position: Trustee
Location: Trustee Board meetings and many of our charity’s activities take place in Dereham. In addition, some work may be required remotely using Zoom/ Teams, or in other parts of Norfolk from time to time.
Salary: This position is unpaid but reasonable expenses may be paid.
Responsibilities
This role is suited to candidates who can demonstrate professional or skills-based knowledge of benefit to the charity. We would particularly welcome applications from people with experience in the third sector, PR, fundraising, governance, risk management, management and law, and accountancy.
This job is for you if:
- You have a proven track record of integrity and respect for confidential and proprietary information.
- You are a keen and respectful listener who can empathise and respectfully challenge.
- You have a commitment to the charity, are approachable for our service users, and are enthused for its vision, mission and aims.
- You understand and accept the legal duties, responsibilities, and liabilities of trusteeship.
- You are willing to devote the necessary time and effort to their duties as a trustee (c. 2 – 3 hours per week depending on your role and any specific responsibilities within the Board).
- You are willing to participate in frank and open discussion and can work effectively as a member of a team.
- You can analyse proposals and their consequences, have a good level of competence with IT.
- You are willing to be available to provide guidance to the senior management team on an ad hoc basis.
Training
You will be given a basic induction to the charity and opportunities to meet with the senior management team. We also strongly encourage trustees to spend time participating in our services delivery, getting to know our staff and volunteers – and most importantly, our beneficiaries. We will customise a training and familiarisation package for the successful candidate based on prior knowledge and experience.
Our Recruitment Process
Excellence is important to us, and we know that being a trustee is a great commitment, so it has to be right for both the organisation and for you. Our recruitment process typically includes:
- Two interviews, providing the opportunity for you to meet with at least two existing trustees.
- An invitation to attend the Mid Norfolk Mencap head office and residential home, meeting some of our service users and staff
- An informal meeting with a member of our senior management team
- Dedicated email/phone support for any queries or concerns
Our recruitment process is designed to facilitate a two-way dialogue. We recognise that you need to be as comfortable with us and our operating model as we are with you. Our commitment throughout, is to be open, transparent and to give you as much information as we possibly can so that you can be sure you are making an informed choice to volunteer as a trustee with us.
We look forward to meeting you!
The client requests no contact from agencies or media sales.
Seeking Passionate Trustees to Drive Financial Equity
Are you ready to make a tangible impact in your community? Talking Money invites passionate individuals to join as Trustees, driving forward their mission to empower those facing financial hardship. As a Trustee, you’ll wield independent control and legal responsibility, shaping the strategic direction of the organisation and ensuring alignment with their core purpose.
About Talking Money:
Talking Money is a Bristol-based charity dedicated to empowering individuals facing financial hardship. With a focus on inclusivity and equity, they provide essential support and guidance to those in need, regardless of background or circumstance. Their mission is to alleviate financial stress and promote long-term stability by offering tailored advice, practical assistance, and advocacy services.
Driven by the belief that everyone deserves access to financial education and support, Talking Money delivers a range of programmes and initiatives designed to address diverse needs within the community.
The role:
We are looking for people who care about supporting local people in financial hardship and reducing inequality, who are willing to bring energy, enthusiasm, and commitment to the role, and who will broaden the diversity of thinking and perspective on the board. Whether you bring expertise in housing, disability, mental health, or fundraising, your unique perspective would be invaluable to the Talking Money board.
We particularly welcome applications from people with direct or indirect (for example though a family member or friend) lived experience of the kinds of issues our clients face (e.g., poverty, financial hardship, over-indebtedness, homelessness).
Personal skills and qualities:
- Demonstrated commitment to equity, diversity, and inclusion.
- Creative thinking and strategic acumen to drive organisational growth.
- Effective communication skills and a collaborative spirit.
- A strong alignment with our vision and mission.
Responsibilities:
As a trustee, you’ll play a pivotal role in:
- Overseeing organisational strategy and financial plans.
- Providing support and challenge to our executive team.
- Ensuring compliance with governing documents and legal obligations.
- Promoting and protecting the interests of Talking Money.
Time commitment and expenses:
- This is a voluntary position with reasonable expenses reimbursed.
- Minimum commitment of 17 hours per year, including board meetings and team events.
- Opportunities for professional development and training sessions
Terms of appointment:
- Initial 5-year term, with the possibility of renewal. Potential for progression to Chair of the Board.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Our Trustees are a team of volunteers who use their diverse skills, experience, and perspectives to set the strategic direction of the charity and make sure it’s doing what it was set up to do in the best possible way.
For families facing tough times, a holiday is a much-needed break from the day to day, as well as giving space and time to breathe, think differently. A holiday is essential for building wellbeing and hope for the future, especially when the present is challenging.
About you
You'll have the energy, integrity, passion, and skills to work with the Board of Trustees, our CEO and staff team, and our community, to drive forward a successful and dynamic future for our charity and the families we support.
We’re particularly looking to add the following professional skills and experiences to our team.
- Developing digital products, tools and/or services.
- Directly supporting children and/or families on an ongoing professional basis.
- Fundraising in a charity through voluntary donations or commercial income.
You don’t need to have been a Trustee before, but you do need to be willing to do some training to help you understand the role and the responsibilities that come with it.
We actively encourage applications from under-represented, marginalised and racialised groups, and those with lived experience of any of the barriers families face to having time away together. That’s things like mental or physical ill health, disability, domestic abuse, being a young carer or living on a low income.
We will make adjustments to our schedule and processes to ensure new trustees can be included and supported in the role.
More diverse perspectives on our Board help us make better decisions for families.
What we offer you
The biggest thing we have to offer is the chance to put your skills and experience to good use making the lives of families who are having a tough time better.
You’ll join a team who really care about making a difference and approach it with real openness and drive. Right off the bat we’ll connect you with the other Trustees and staff so you can get to know everyone, and we’ll buddy you up with another Trustee, so you’ve got someone to help you navigate it all as you settle in.
Expenses
You won’t get paid for your time, but we’ll make sure you aren’t out of pocket by covering the cost of your travel to meetings, childcare or other care if you need it, and a range of other expenses you might have while doing the role. We’ll book and/or pay for these in advance if you prefer.
How to apply
When you click 'Quick Apply' you'll find a link to upload your CV and answer a couple of screening questions.
We will make adjustments to the recruitment process wherever possible to ensure that no applicant is disadvantaged for any reason.
- Monday 20th May - Applications close at 9am
- w/c 3rd June and w/c 10th June - First interviews with a panel of current trustees
- w/c 17th June - Second interviews with Jackie our Vice Chair of Trustees
After the interviews we’ll contact anyone we’d like to join the Board with an offer subject to references and checks.
If you accept, we’ll take up your references, do a DBS check and confirm your eligibility to act as a Trustee. If that’s all ok, you’re in! We’ll introduce you to the rest of the Trustees and get started with your induction.
Formal appointment happens at the next Board meeting which is on Thursday 5th August.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Befriending Volunteer
You can make a difference…Age UK Wandsworth is a small, local, independent charity that has been working with older people in the area since 1963. We rely on your support to keep serving the older residents with in the Wamdsworth community. We have a dedicated team of experienced staff and a large network of dedicated local volunteers. Our aim is to enable everyone to age well in Wandsworth. We would love your help to be able to continue to support older Wandsworth residents.
Our Be-a-Friend service is one of our longest running services, matching people over 65, who live alone and have limited social contact, with a friendly local volunteer with similar hobbies and interests. The volunteer and their new friend set up a suitable time for them to meet each week for a chat and a cup of tea, which could be during the day, in the evening on the way home from work or even on the weekends . If you would prefer to volunteer from home, you can also be matched with an older person for telephone befriending. For many of our matched pairs, this is the beginning of a firm friendship.
Befriending Plus
Befriending Plus is an extended version of the Be-a-Friend programme, for individulas needing help with life admin and small tasks as well as companionship. For Befriending Plus pairs, time spent together can include helping to use a phone or tablet, helping the client to organise their file, going out for a coffee or popping to the post office together. This support can help older people to stay independent at home for longer, as well as increasing their confidence to do these tasks when the volunteer is not there.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others.
What you’ll be doing
• Creating a welcoming and interesting display stand.
• Speaking directly to people affected by sight loss.
• Being a friendly face of RNIB locally - engaging with a diverse range of people.
• Providing information and demonstrations of basic independent living aids for the general public and professionals.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in meeting members of the public and serving customers.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others.
What you’ll be doing
• Creating a welcoming and interesting display stand.
• Speaking directly to people affected by sight loss.
• Being a friendly face of RNIB locally - engaging with a diverse range of people.
• Providing information and demonstrations of basic independent living aids for the general public and professionals.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in meeting members of the public and serving customers.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This volunteer role involves being available for a mix of weekly drop-in IT sessions in which you will provide ‘floating support’ as well as pre-arranged one-to-one sessions in order to help clients complete more specific tasks relevant to them.
Digital Inclusion provides a crucial resource, helping people to take positive steps to improve their lives, by overcoming digital exclusion, accessing learning and securing work. In an average session, clients undertake independent learning and tasks, such as; completing searches on the internet, formatting documents and using email, paying bills, filling in forms etc
Increasingly, clients are asking for help with social media platforms, such as; logging into Facebook account, creating a LinkedIn profile or Instagram account to promote their business, or help with blogging.
How does this role make a difference?
All of life’s activities - including job seeking, accessing and managing benefits and housing - take place online. Clients without IT skills are hugely disadvantaged. This role provides clients with support, helping them to overcome initial fears or learning barriers. With increasing confidence, they will be able to access the internet independently.
Who will you be helping?
Users are adults from diverse backgrounds and can range from those who are complete computer beginners, learning the basics of IT, to those needing access to the resource for learning, job search or managing household finances. The service helps clients seeking to address digital skills gaps and improve their confidence in order to access the internet.
What will you be doing?
- Meeting clients and carrying out weekly, one-to-one coaching sessions
- For the remaining time, offering ‘floating support’ to other clients, such as completing searches on the internet, formatting documents and using email
· Helping new clients to complete an IT Initial Basic Skills Assessment
What are we looking for?
- Although advanced technical skills are not required, a good understanding of MS Office (Word and Excel mostly) and a breadth of experience in using the internet are essential in order to coach and help vulnerable clients develop their skills.
- The confidence and willingness to work closely with clients and actively approach them where required.
· You have some experience assisting or coaching others.
· You are patient, a good listener and have the ability to motivate others.
· You are available for a period of at least six months to give you time to develop a rapport and fulfil learning objectives with the clients.
What is the time commitment?
We are looking to have open access sessions for clients twice a week, days will depend on your availability. one-to-one sessions can be arranged to fit with these days.
We are asking for a 6 months commitment to enable you to build trusting relationships with clients and develop in your role. Volunteers find this goes very quickly!
How will you be supported?
· There is ongoing support by the Learning and Employment Manager.
· Free access to a range of e-learning modules on the Centre’s online e-learning platform
· You will be reimbursed for reasonable and agreed ‘out-of-pocket’ expenses such as travel, and also lunch if volunteering a full day.
What is the recruitment procedure?
Application form> Informal interview> Ideally two reference checks> DBS check> Trial period
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About East Sussex Hearing
Join us in making a meaningful impact! East Sussex Hearing, an independent countywide charity based in Eastbourne, has dedicated over two decades to serving the deaf and hard of hearing community across East Sussex. Our mission is to empower individuals with advice and practical support, enabling them to lead vibrant, active lives and be integral members of their community.
We actively participate in various community events to bolster and enrich the services we offer, while also fostering collaborative working relationships throughout the county for the benefit of the hard of hearing and deaf population. We are now on the lookout for a passionate Community Fundraising Volunteer to join our cause on a voluntary basis.
About the role
As a Community Fundraising Volunteer, your role is diverse and impactful. Becoming a Community Fundraising Volunteer is a wonderful way to have fun and meet new people whilst supporting the charity in raising vital funds and awareness of the charity within your local community.
What you will be doing
• Attend and set up local community events around East Sussex. Unloading and Re-loading of stalls with marketing literature, including event flyers
• Represent East Sussex Hearing at local community fetes, fairs and events
• Help with bucket collections
• Act as a Charity Ambassador by promoting our Charity’s services and events among your friends, family, and colleagues
• Help to source and collect prizes from individuals, local community organisations, contacts and manage the use of materials at stalls
• Provide general hearing loss information and advice, including signposting to other services
If you are seeking a hands-on role that lets you support East Sussex Hearing whilst having fun - Joining us as our Community Fundraising Volunteer is the perfect opportunity! Let's make a difference together, as we’re ‘Here to Help You Hear.’
What will you gain from volunteering with us
• A chance to meet new people, make new friends and dedicate yourself to a rewarding role
• The time to develop new skills, take on new challenges and enjoy new experiences
• The opportunity to make an invaluable contribution to East Sussex Hearing and support the deaf and hard of hearing community
• Travel expenses can be claimed
• FREE admission to our BSL Sign Language classes
• FREE admission to our Lipreading classes
• Access to exclusive discounts, cashback & vouchers for charity workers & volunteers.
Training & Support
East Sussex Hearing will provide all relevant training at their Eastbourne centre and locally.
What we are looking for
• You're friendly, welcoming and enjoy being part of events
• You enjoy engaging with people and being part of a team
• You’re flexible and willing to take on a variety of tasks
To apply for this role, you need to be over the age of 16.
The client requests no contact from agencies or media sales.
Join our amazing volunteer team to raise awareness of sight loss and RNIB services at local events. You’ll be making a real difference to people living with sight loss by helping to create a world without barriers. This face to face opportunity will see you providing information about RNIB services and activities to help people with sight loss live the lives they want, enabling them to hear about the support that is available, and how they can help others.
What you’ll be doing
• Creating a welcoming and interesting display stand.
• Speaking directly to people affected by sight loss.
• Being a friendly face of RNIB locally - engaging with a diverse range of people.
• Providing information and demonstrations of basic independent living aids for the general public and professionals.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A supportive route to building your confidence in meeting members of the public and serving customers.
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
In applying for / signing up for this role you agree to be contacted when we are seeking volunteers to help with an event in relation to this role description. We will contact you via a communication method for which you have given consent.