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London hybrid - minimum 1 office day each week
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- life assurance cover at 3 x annual salary
- health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing. We have a Menopause Friendly accreditation and are a Disability Confident employer
This is an exciting time to join Dementia UK. We're making significant investment in our fundraising programme as part of an ambitious new five-year strategy, creating two brand-new senior leadership roles that will play a pivotal part in growing sustainable income and helping more families access specialist dementia support.
As Senior Manager, Individual Giving, you'll lead the development and delivery of an ambitious strategy that grows sustainable income through inspiring campaigns, appeals and supporter experiences. You'll lead a talented, high-performing team, build a culture where people can thrive and work collaboratively across the organisation to maximise impact.
You'll bring substantial experience of leading a successful Individual Giving programme, with expertise across acquisition, retention and supporter development. You'll have a strong track record of delivering sustainable income growth through multi-channel campaigns, developing long-term strategies and managing significant budgets. You'll understand what motivates supporters and know how to create engaging experiences that build loyalty and lifetime value.
We're looking for an experienced and confident leader who knows how to build high-performing teams. You'll have a track record of creating an inclusive, positive team culture where people feel supported, motivated and empowered to achieve ambitious goals. You'll be comfortable leading through change, bringing people with you and helping teams adapt, grow and succeed during a period of transformation.
You'll be a collaborative and credible senior manager, able to build strong relationships across the organisation and with external partners. You'll be confident challenging constructively, influencing senior stakeholders and working alongside fellow leaders to deliver shared objectives. You'll bring fresh thinking, encourage innovation and use insight and data to identify new opportunities and continuously improve performance.
Most importantly, you'll be motivated by the opportunity to make a lasting difference for families affected by dementia. If you're an ambitious and collaborative leader who wants to shape the future of Individual Giving at a growing national charity, we'd love to hear from you.
If you would like to find out more about the role, or have any queries, please get in touch with us.
Interview dates for this role are: 16th and 17th September
Our culture
In addition to offering a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a workplace culture that looks after our people to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation lead and positively contribute to our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Our supportive and nurturing workplace culture has recently earnt us recognition as the Sunday Times Best Place to Work in the non-profit and charities sector 2025 (big organisation).
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate differences and individuality and encourage everyone to feel comfortable being themselves at work.
Dementia UK is a Disability Confident employer. If you would like support to make an application, contact us.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Save the Children UK is looking for a Challenge Events Manager to lead the delivery and development of our exciting portfolio of challenge events. From iconic events such as the London Marathon and Great North Run to a wider programme of fundraising challenges, you'll play a key role in creating fantastic experiences for our supporters, growing participation and engagement, and maximising vital income for children.
This is a great opportunity for an experienced events, fundraising or supporter engagement professional who enjoys bringing people together, managing multiple projects and using insight and creativity to continually improve the supporter experience and grow the impact of our Challenge Events programme.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
The purpose of the Public Impact Group is to build an active community of people in the UK who give money, time and take action to enable lasting change for children.
As Public Income and Engagement, we deliver sector leading opportunities for the UK public to create impact for children. Working closely with colleagues across Public Impact, we deliver a cohesive approach to public engagement that generates income, builds awareness, changes minds and opinions, prompts people to act, and builds deep relationships with supporters. Value exchange is at the heart of our approach.
About the role
The Challenge Events Manager is responsible for the successful delivery and ongoing development of Save the Children's Challenge Events programme. Working closely with the Supporter-Led Fundraising Lead, the role manages a portfolio of challenge events delivering excellent supporter experiences while meeting participation, engagement and income targets.
The role works collaboratively across the organisation to drive continuous improvement, identify opportunities for growth and maximise fundraising outcomes through effective stewardship, marketing and operational delivery.
In this role, you will:
- Deliver agreed participation, income and fundraising targets across the Challenge Events portfolio.
- Lead the successful delivery and continual development of the Challenge Events programme, ensuring an excellent supporter experience from sign up through to event completion.
- Develop and maintain strong relationships with participants, event organisers and internal stakeholders to maximise engagement, fundraising performance and long-term supporter value.
- Lead the delivery of supporter acquisition, engagement and stewardship activity across Challenge Events and In Aid of Fundraising, using insight to continually improve performance.
- Monitor and evaluate portfolio performance, using data, supporter feedback and market insight to identify opportunities for growth, innovation and continuous improvement.
- Contribute to the planning and development of the Challenge Events portfolio, providing insight and recommendations to support future growth and maximise return on investment.
- Contribute to departmental income reporting, budgeting and forecasting, ensuring accurate monitoring of performance and expenditure.
- Manage multiple priorities simultaneously while maintaining high standards of operational delivery, financial management and supporter stewardship.
- Ensure all Challenge Events activity is delivered in line with safeguarding, health and safety, risk management and compliance requirements, including the development and maintenance of appropriate event documentation, risk assessments and operational plans.
About you
To be successful, it is important that you have/are:
- Experience of delivering successful fundraising, events, marketing or supporter engagement activity. (Experience within challenge events desirable.)
- Experience of managing multiple priorities and projects simultaneously while maintaining high standards of delivery.
- Strong relationship management skills with the ability to build effective relationships with supporters, suppliers and internal stakeholders.
- Experience using data, reporting and insight to inform decision making and improve performance.
- Strong planning and organisational skills, with the ability to manage competing priorities and deadlines.
- Excellent written and verbal communication skills.
- Experience of supporter stewardship and engagement.
- Experience of event planning and delivery.
- Understanding of digital marketing channels and supporter acquisition activity.
- Commitment to Save the Children's vision, mission and values.
What we offer you
We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day.
Some of the benefits you can expect include:
- Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'.
- Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
- Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
- Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back.
- Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions.
- Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
- Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive.
We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.
We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world.
Closing Date: 25 August 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Save the Children UK has an exciting opportunity for a Legacy Marketing Manager to help shape the future of our legacy fundraising programme. In this influential role, you will lead impactful marketing campaigns that inspire supporters to leave a gift in their Will, building long-term relationships and securing vital future income for children. Working within a high-performing team, you'll use insight, creativity and innovation to grow our legacy pipeline, maximise supporter engagement and deliver outstanding supporter experiences.
Legacy gifts play a transformational role in helping Save the Children create lasting change for children in the UK and around the world. As Legacy Marketing Manager, you will be responsible for delivering multi-channel campaigns and stewardship journeys that inspire action, deepen supporter commitment and grow future income. Working collaboratively with colleagues across Public Impact and the wider organisation, you will help ensure that more supporters choose to leave a lasting legacy for children, enabling our work to continue for generations to come.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Team
The purpose of the Public Impact Group is to build an active community of people in the UK who give money, time and take action to enable lasting change for children.
As Public Income and Engagement, we deliver sector leading opportunities for the UK public to create impact for children. Working closely with colleagues across Public Impact, we deliver a cohesive approach to public engagement that generates income, builds awareness, changes minds and opinions, prompts people to act, and builds deep relationships with supporters. Value exchange is at the heart of our approach.
About the role
The Legacy Marketing Manager is responsible for the successful delivery of the legacy marketing programme, including strategy implementation, campaign execution, budget management and performance against KPIs. You will deliver multi-channel marketing campaigns that help reach new audiences, as well as unlocking the great potential we have within our committed supporter base. You'll be skilled in delivering activity that acquires, converts, stewards and retains legacy supporters to ensure sustainable future income growth. You''ll have expertise in driving legacy consideration, growing supporter value, and growing and strengthening the legacy pipeline to achieve our targets.
Working closely with the Senior Marketing Manager, the Legacy Relationship Manager, and with colleagues across the organisation, you will be accountable for achieving agreed acquisition, conversion, engagement and future income objectives for the legacy marketing programme. You will lead, manage and deliver integrated marketing campaigns, supporter journeys and supporter stewardship across paid media, direct mail, email, telemarketing and events. You'll be data-driven and supporter-led, ensuring all activity contributes to a best-in-class supporter experience that builds lifetime value.
In this role, you will:
- Lead and be accountable for the delivery of multi-channel legacy marketing plans, achieving ambitious KPIs across consideration, conversion, retention and income. Use the most effective channel mix to ensure we target the right individuals with the right message at the right time.
- Work as part of a high-performing marketing team, delivering insight-led, data-driven campaigns and supporter experiences that respond to our audiences' needs and motivations, build trusted long-term relationships, and increase lifetime value.
- Lead and manage the planning, delivery and evaluation of legacy marketing and stewardship activity, including budgets, timelines, stakeholder management, creative development and performance reporting.
- Deliver and manage a programme of paid acquisition campaigns, across digital, press and audio, and support plans to diversify our marketing channel mix, optimising for ROI, CPA and CPC metrics.
- Deliver legacy marketing campaigns and supporter journeys across direct mail, email and telemarketing, ensuring a seamless supporter experience and achieving conversion and retention objectives.
- Deliver and manage a best-in-class legacy supporter experience, ensuring alignment across all supporter touchpoints, to deepen engagement, drive pipeline conversion and increase supporter lifetime value.
- Develop compelling fundraising content and creative that deepens engagement and inspires action across every stage of the marketing funnel.
- Manage content plans and develop marketing assets that inspire engagement and action.
- Proactively identify opportunities for innovation and audience growth.
- Analyse marketing performance and ensure data and insight play a pivotal role in decision-making, embedding a test-and-learn approach to optimise campaigns and ensuring learnings are shared and implemented across Public Income and Engagement.
- Work with Senior Marketing Manager to manage budgets, e.g. supporting expenditure and ROI planning, reporting and re-forecasting.
- Forge excellent relationships with key stakeholders across internal teams, including Marketing, Philanthropy, Community Fundraising, Volunteering, Retail and Supporter Care, championing legacy giving across the organisation and seeking integrated fundraising opportunities.
- Cultivate collaborative relationships with a range of key external partners, including marketing agencies, production companies and fulfilment agencies, and motivate and inspire these partners to deliver their best for Save the Children.
About you
To be successful, it is important that you have/are:
- Proven experience delivering legacy and/or fundraising programmes, with a track record of growing legacy pipelines, increasing conversion and maximising supporter lifetime value.
- Strong retention marketing experience, including developing multi-channel campaigns, audience planning and supporter stewardship strategies.
- Experience designing and optimising supporter journeys that enhance the supporter experience, deepen engagement and drive action.
- Experience delivering integrated marketing campaigns across direct mail, email, telemarketing, SMS and digital channels, including paid search, paid social, audio, print, press and DRTV.
- Strong analytical skills, with experience using data and insight to evaluate performance, optimise campaigns and inform decision-making.
- Excellent project management skills, with the ability to plan, prioritise and deliver complex projects on time and within budget.
- Experience managing external agencies and suppliers, including creative, telemarketing and fulfilment partners.
- Experience developing compelling fundraising and marketing content and creative to drive engagement and response.
- Experience managing campaign budgets, forecasting and reforecasting expenditure.
- Strong numerical, critical thinking and problem-solving skills, with the ability to manage competing priorities and focus on activities that deliver the greatest impact.
- Target driven and results focused.
- Innovative, able to adapt to changing situations and able to apply technical and professional expertise and work effectively with others.
What we offer you
We promote flexibility, inclusion, collaboration, and wellbeing both at work and beyond, and offer a wide range of benefits designed to reward your hard work and inspire you to help improve the lives of children every day.
Some of the benefits you can expect include:
- Generous Annual Leave – Starting at 27 days per year (pro rata for part-time employees) increasing with service up to 32 days, plus public holidays and our annual 'Save the Children Day'.
- Family Leave – Up to 39 weeks of maternity/adoption pay (including up to 21 weeks full pay) and paternity/adoption leave of 10 weeks full pay (plus statutory entitlement).
- Special Leave – Up to 10 days paid leave per year (pro rata) for urgent or exceptional personal circumstances, without using annual leave.
- Volunteer Leave – Up to 3 days paid leave per year to support volunteering and give back.
- Pension & Life Assurance – Helping you plan for the future with up to 7% employer pension contributions.
- Employee Discounts – Access thousands of deals across groceries, retail, tech, travel, fitness, and more.
- Health & Wellbeing Support – Including access to a 24/7 Virtual GP and Employee Assistance Programme and Counselling, eye care support, and seasonal flu vaccinations.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Location & Ways of Working:
The majority of our roles can be performed remotely in the UK, but at times you will be required to come to your contracted office (usually between 2–4 days per month, depending on the needs of your role, team, or service). For many roles, this is likely to be the minimum required to deliver impact.
This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce, and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where structural inequality is actively addressed, and all employees have a sense of belonging and feel that they can thrive.
We encourage applications from people of all backgrounds, and are especially interested in hearing from people with diverse and intersecting identities such as lived experience of poverty, people of faith, people of colour, people with disabilities, with experience of migration and/or refugee status, care-experienced people, the LGBTQIA+ community and individuals with experience living in diverse families.
We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. We know that different voices working together will enable us to do our work better, improving the lives of children around the world.
Closing Date: 31st August 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fantastic opportunity for a Fundraising and Grants Manager
Advocacy After Fatal Domestic Abuse (AAFDA) is a well-established and respected national charity offering specialist and expert advocacy and peer support to families bereaved by fatal domestic abuse. We have an exciting opportunity to build upon and grow our fundraising success to date, in the role ofFundraising and Grants Manager. We are seeking an experienced fundraising professional, with the drive and determination to manage all aspects of our fundraising function.
AAFDA is currently funded by statutory bodies, trusts and foundations, corporates, events and individuals. Under your management, you will identify, cultivate and grow these existing and new fundraising streams.As AAFDA’s Fundraising and Grants Manager, you will be responsible for oversight and growth of voluntary and statutory funding income, including from individuals (regular and one-off gifts, major donors and legacy giving), community groups, trusts and foundations, corporates, the statutory sector (including Police and Crime Commissioners) and other benefactors. Starting from a strong foundation with multiple opportunities for growth, you will lead on the delivery of our ambitious, multi-year, multi-disciplinary fundraising strategy with an annual fundraising plan agreed with senior management. With keen funder and customer awareness, you will regularly monitor and review both the plan and the strategy, in addition to working closely with our Finance Manager to manage diverse income streams and achieve income targets to fund AAFDA’s unique support and advocacy work with families bereaved by fatal domestic abuse. Holding responsibility for maintaining and developing the website and building social media programmes, you will undertake an ambassadorial approach in all activity to assist our CEO and Director of Services to lead and manage the AAFDA brand and corporate identity, with a focus on generating earned income, by extending awareness of what AAFDA does and how successful we are.
This is a permanent role, subject to funding, but we will work hard (alongside you!) to secure this.
In return for joining us, we will offer you:
- 25 days annual leave per annum, plus bank holidays
- Excellent development and training opportunities
- Pension Scheme
- Healthcare Scheme
- Employee Assist Scheme
Application closing date: 11th September 2026 5pm
We review applications on a rolling basis. We reserve the right to close this posting early if we find the right candidate, so early submission is strongly advised.
To apply please submit a supporting statement along with your CV.
Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
We welcome applications from candidates with experience of domestic abuse. We are also committed to diversity and strongly encourage applications from those with Black or Minoritised backgrounds.
We are not currently able to accept applications if you do not hold permission to work in the UK.
Registered charity no: 1185078
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Individual Giving Manager to help grow support for the Royal Shakespeare Company. Working closely with the Head of Individual Giving, you will develop and deliver fundraising campaigns that inspire audiences to become members, patrons and donors, while ensuring our supporters receive outstanding stewardship and engagement opportunities.
Reporting to the Head of Individual Giving, your key areas of responsibility will include:
- Developing and delivering individual giving campaigns to recruit, retain and upgrade donors, members and patrons.
- Planning and managing integrated fundraising activity across digital, direct mail, telephone and face-to-face channels.
- Creating compelling supporter journeys that encourage deeper engagement and long-term support.
- Managing donor stewardship, communications and exclusive supporter experiences, ensuring every interaction reflects the RSC's values.
- Working collaboratively with colleagues across Development, Brand & Audiences and Communications to deliver effective fundraising content and campaigns.
- Monitoring campaign performance, analysing supporter data and using insights to improve future fundraising activity.
To be suitable for this role, it is essential that you have:
- Experience of managing successful Individual Giving, Membership or Patron fundraising programmes.
- Proven ability to plan and deliver multi-channel fundraising or membership campaigns that achieve income and engagement targets.
- Strong understanding of donor acquisition, retention, stewardship and supporter journey development.
- Experience of using CRM systems and fundraising data to analyse performance and inform campaign decisions.
- Excellent project management and organisational skills, with the ability to manage multiple priorities and deliver to deadlines.
- Outstanding written and verbal communication skills, with the ability to build strong relationships with supporters, colleagues and external partners.
The RSC's Development department is split between Stratford-upon-Avon and London, with the Individual Giving team based in Stratford-upon-Avon. This position will be based in Stratford-upon-Avon, with occasional travel to London.
This role is a full-time, permanent position working 35 hours per week, Monday to Friday. You will be required to work in the office or on site for a minimum of 3 days per week. Due to the nature of our work, occasional weekend and evening work may be required.
Application Process
All applications should be made online using the RSC website.
The closing date for applications is midnight on Monday 31 August.
First stage interviews will be online on Friday 4 September, and second stage will be in person on Thursday 10 September.
About the RSC
The RSC strives for excellence, and values creativity, inclusivity, sustainability, collaboration, and accountability.
We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.
We are committed to building a diverse workforce and welcome applications from allindividuals.
We believe that safeguarding children and adults is everyone's responsibility, and everybody working at the RSC has a duty to place safeguarding at the heart of their work. We welcome candidates who will support and advocate the RSC's environmental objectives continuing to improve our sustainability work and actions both on and off stage.
The Royal Shakespeare Company (no. 212481) is a registered charity.
Senior Individual Giving Acquisitions Officer (Maternity Cover)
Up to 12-month Fixed Term Contract. Full Time.
Hybrid working (Minimum of 2 days per week in the office)
Location: This role can be based at one of our UK offices - Cardiff, Edinburgh, London, Warrington
Salary: £42,201 per year for Edinburgh, Warrington. £47,133 per year for London (including London allowance)
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.
About the role
Reporting in to the Individual Giving Lead, the Senior Individual Giving Acquisition Officer will drive the strategy and execution of Christian Aid’s individual giving acquisition efforts, ensuring high impact campaigns like Christian Aid Week, Christmas and Emergency Appeals effectively attract new supporters. Through compelling messaging and innovative approaches, foster long-term, sustainable relationships,
optimising channels, products, and engagement strategies to maximise supporter growth.
The post-holder will lead on Regular Giving acquisition recruitment across multiple channels to grow lifetime giving and increasing the Christian Aid supporter base. They will be leading a team of two Individual Giving Acquisition Officers and collaborating with senior leadership, manage budgets, forecast the performance of campaigns and ensure cost-effective delivery, all while championing the ‘Believe in the Possible’ proposition to inspire and engage the next generation of supporters.
Some of the main responsibilities of the Senior Individual Giving Acquisition Officer includes:
- Lead the development and execution of the Individual Giving acquisition strategy, leveraging on key appeals like Christian Aid Week and Christmas to recruit and engage new supporters.
- Empower people and amplify change, optimise acquisition channels, refine messaging, and test new products to attract and retain both one-off and regular givers, ensuring long-term growth and engagement.
- Prioritise and lead the Regular giving recruitment strategy across multiple channels, supporting our ambition to build back and grow recruitment and supporters lifetime value.
- Collaborate with internal teams and external stakeholders, ensuring seamless and effective campaign delivery, maximising impact across multiple platforms.
- Analyse supporter data, providing actionable insights that enhance campaign effectiveness and engagement, continually refining approaches for greater success.
- Manage and mentor Individual Giving Acquisition Officers, fostering professional growth and driving performance within the team.
- Contribute to the broader Individual Giving strategy, cultivating an ambitious team culture that embraces innovation and excellence.
- Oversee reporting, budgeting, and forecasting to maintain financial sustainability and ensure the efficient allocation of resources.
About you
Who we are looking for
Essential:
- Significant experience in leading supporter acquisition programmes and activities across a range of channels.
- Significant experience in digital fundraising techniques for acquisition.
- Significant experience managing external suppliers and multiple stakeholders.
- Highly developed skills in budgeting, forecasting, and data-driven decision-making.
- Developed knowledge of legal requirements for fundraising, direct marketing, and data protection.
- Highly developed analytical, strategic, and communication skills for optimising acquisition.
- Demonstrable experience in managing and mentoring a team.
Desirable
- Marketing qualification (e.g. IDM, CIOF).
- Experience in DRTV and face-to-face fundraising.
- Experience in writing fundraising copy and digital marketing.
- Experience in emergency appeals or international development.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Individual Giving and Legacies Manager
Fundraising & Engagement | Remote (UK-based)
Salary: £45,000 per annum
Hours: Full time (35 hours per week to be worked over 5 days)
Location: Home-based in the UK with occasional paid travel to London
Contract: Fixed Term Contract until 30 June 2029 (with potential for extension)
Join Population Matters
We are a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. As we enter an exciting new phase of growth and influence, we’re looking for an experienced, proactive Individual Giving and Legacies Manager to launch and lead our public fundraising portfolio, deepen supporter relationships and help grow sustainable income.
About the Role
We’re looking for a strategic, hands-on fundraising leader who can develop and deliver our Individual Giving and Legacies programme, spanning legacies, membership, regular giving, lottery, appeals, publications, merchandise, Gift Aid, in-memory giving and supporter care. You will be able to balance planning with delivery, using data-driven insight to acquire, retain, upgrade and reactivate supporters while building a positive team culture where your team members feel valued, supported and empowered to do their best work.
Important Information
· This is a UK-based role
· Applicants must have the Right to Work in the UK
· We are unable to offer sponsorship
Apply Now
If you’re ready to play a vital role in a purpose-driven organisation and help shape a more sustainable future, we’d love to hear from you. Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required.
Closing date: Monday 24 August 2026 at 09:00 (BST)
Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached with this advert.
If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please see contact details within our EDI statement attached below this advert.
Thank you for your interest in Population Matters.
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The client requests no contact from agencies or media sales.
Senior Individual Giving Manager
£55,000-£57,000 per annum
Full time (35 hours per week)
Permanent
Hybrid working – 2 days per week in our office in Cheam, Surrey, including Tuesday
The Charity for Civil Servants sits at the heart of the UK Civil Service. While we can’t always prevent the tricky, stressful, sad stuff from happening, when it does happen, we help current, former and retired civil servants get the best support.
We’re 140 years old in 2026 and we’ve got big ambitions to ensure we are there for those who need us for generations to come.
We are looking for a Senior Individual Giving Manager to join us as we embark on the next phase of our strategy to accelerate income growth. This senior leadership role leads the full individual giving line, holding acquisition, retention, supporter care and legacy together as a streamlined donor journey.
The role will focus on reducing the attrition of regular-giving supporters and growing our community lottery, alongside supporter journeys, payroll giving stewardship and migration, lottery and regular giving acquisition, and legacy cultivation.
If you are ready to take on the challenge to rebuild a sustainable individual giving programme, then we would like to hear from you!
The ideal candidate will have demonstrated senior-level responsibility for an income line. They will be highly experienced in leading individual giving, regular giving or supporter retention programmes, with a strong understanding of payroll giving. They will also have significant experience of growing a lottery, raffle or similar prize-led product. Line manager experience is essential.
In return, we can offer you a supportive, inspiring and friendly team culture and excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme.
To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 6 September 2026.
First interviews will take place online on 11 September 2026. Please let us know in your covering letter if this date would be difficult for you. If you need any adjustments to enable you to perform to your best at interview, please let us know in your application (you don’t have to explain why).
The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community and Events Manager
Full time - 35 hours per week
Location – Hybrid Working with a minimum of one day a week working from Head Office in London
Join our friendly team
We have an exciting opportunity for a Community and Events Manager to join our Fundraising team. This is a fantastic role for an experienced fundraiser who is passionate about developing supporter-led fundraising, delivering exceptional events and building meaningful relationships that help families stay together when they need it most.
Our charity
The Sick Children's Trust is the charity that provides a welcoming 'Home from Home' where families with a sick child in hospital can stay. But we're more than bricks and mortar, our friendly, caring staff are there to support families when they really need it.
Hospital can be a lonely and scary place for anyone, but especially a child. Providing around 3,200 families a year with somewhere to stay together just minutes from the hospital means that they can be by their sick child's side and have one less thing to worry about.
The Role
This is a varied and rewarding fundraising management role, focused on developing and delivering an ambitious community and events fundraising programme that generates sustainable income, increases awareness of our work and builds long-term supporter relationships.
You will lead the development of community fundraising across the UK, supporting and inspiring individuals, families, schools, community groups, volunteers and local businesses to raise funds for the charity. At the same time, you will manage a portfolio of challenge and special events, ensuring excellent supporter experiences and strong financial returns.
You will oversee key events including our Carol Service, Supper Club and Golf Day, while also growing participation in challenge events such as the London Marathon, half marathons, walks, cycling events and other fundraising activities. You will identify new opportunities for growth, diversification and supporter acquisition across both community and events fundraising.
Working collaboratively with colleagues across Fundraising, Communications and Marketing, House Teams and external partners, you will help maximise fundraising income, increase engagement and ensure our supporters receive outstanding stewardship.
You will also lead and develop a small fundraising team, creating a collaborative and high-performing culture while supporting individuals to achieve their objectives and develop their skills.
This role requires a proactive and ambitious fundraiser with strong leadership, relationship-building and project management skills, together with the ability to manage multiple priorities and drive income growth.
About you
We're looking for someone who is passionate about community and events fundraising and motivated by creating meaningful opportunities for people to support our work.
You will have a proven track record in community fundraising, events fundraising or a related supporter-led income stream, with experience of building strong relationships and engaging supporters from a wide range of backgrounds.
You will be an excellent communicator and collaborator, equally comfortable inspiring volunteers, supporting families who want to fundraise, representing the charity at events, or working with colleagues to develop new campaigns and initiatives.
You will have experience of leading and developing people, managing projects and budgets, and balancing multiple priorities while maintaining excellent attention to detail.
Ultimately, this is a great role for someone who enjoys leading from the front, building relationships and developing innovative fundraising activities that make a real difference to families with seriously ill children.
This is a great opportunity, and we are reviewing applications as we receive them, so early application is advised.
The recruitment pack will provide you with more information about the role. If this role sounds like something you will excel in, we'd love to hear from you.
To apply please submit your CV with a covering letter demonstrating how you meet the criteria set out in the job description and person specification.
Closing date: 28 August 2026
Contract Type: Fixed Term
Location: London (Flexible working with a minimum of 2 days in the office)
Interviews: 7th & 8th September 2026
Our Brand and Marketing team is looking for a creative, dynamic and innovative Marketing Manager to lead a new transformational project spearheaded by one of The Trust’s Goodwill Ambassadors and supported by corporate and government funders, to develop and deliver a long-term national awareness campaign to drive thousands of mentors to take action to support young people’s futures.
The key aspects of the role include:
- leading the marketing strategy and optimising campaign management
- developing and delivering owned, earned and paid marketing tactics
- using data to recommend outreach adjustments to respond to operational need in real-time
- working with prominent stakeholders to maximise opportunities
- line managing one Marketing Executive
The role is ideal for you if you’re: adept at building senior stakeholder relationships to secure buy-in and manage expectations; comfortable working with agencies, designers and partners to fulfil project needs; effective at developing multi-channel B2B and B2C marketing materials; and can use performance reports and trends data to influence decisions to advance The Trust’s goals.
If you’ve led the marketing requirements on high-profile marketing projects with measurable impact, we want to hear from you.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Marketing Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training.The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Marketing Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
Harris Hill is delighted to be partnering with a well-established hospice in Harrow to recruit an Individual Giving Manager.
Location: Harrow, North West London (office-based with flexible working options)
Salary: £43,000
Hours: Full-time (37.5 hours per week)
This is an exciting opportunity to lead and grow a portfolio spanning individual giving, in-memory fundraising, lottery and legacy giving. Managing a small team, the successful candidate will develop supporter journeys, deliver multi-channel fundraising campaigns, and use data and insight to drive sustainable income growth.
They are looking for an experienced individual giving professional with a strong track record of delivering fundraising growth, developing supporter relationships, and leading successful direct marketing campaigns. Previous team management experience and excellent stakeholder engagement skills are essential.
This role is ideal for someone who enjoys combining strategic thinking with hands-on delivery and is passionate about building meaningful supporter relationships that make a lasting impact.
Key requirements:
- Significant experience in individual giving fundraising.
- Proven success in supporter acquisition, retention and income growth.
- Experience managing and developing a team.
- Strong understanding of direct marketing and supporter stewardship.
Applications are being reviewed on a rolling basis, so early applications are encouraged.
If this sounds like you, then please do get in touch ASAP! Please contact Hannah at Harris Hill on
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Do you want to be part of an ambitious committed giving team to raise vital funds for the work of Great Ormond Street Hospital (GOSH)? Join us to deliver one of the sector’s largest regular giving programmes through working on engaging and successful campaigns.
Great Ormond Street Hospital Charity is currently hiring for two Fundraising Executives to support the delivery of the Committed Giving programme. One of these roles focuses on delivering acquisition through digital, DRTV and offline channels. The other role focuses on supporter retention delivering digital, phone and mail stewardship campaigns.
Both roles are responsible for supporting the day-to-day delivery of campaigns and work on key projects across the team.
Salary
The salary for this position is £34,563 per annum and we operate a hybrid working model of a minimum of 2 days per week in the London office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Delivering key campaigns across committed giving, regular giving, lottery and new product develop with a focus on either acquisition or retention
- Supporting the delivery of campaigns through campaign briefs, timings plans, and KPIs against budgets – primary across digital, DRTV, and telephone.
- Working with third-party agencies to deliver day-to-day campaign activity
- Providing project and administrative support across the team, including tracking income and expenditure, managing campaign results, and improving processes.
Skills, Knowledge and Expertise
- Understanding of direct marketing or committed giving across multiple channels.
- Strong project management and campaign management skills.
- Ability to develop strong working relationships with internal and external stakeholders.
- Ability to manage multiple projects and admin tasks at once.
- Experience of tracking and reporting on performance.
Please refer to the full job descriptions below for more information.
About the team
The Committed Giving Team is a high achieving, fast-paced team responsible for the acquisition and retention of committed/regular donors. The team work across 3 key areas; Acquisition, Direct Dialogue Acquisition (Face to Face channels), and Retention (Stewardship).
The Acquisition team is responsible for the recruitment of new regular givers and lottery players, through digital, DRTV, and other offline channels.
The retention team is responsible for the ongoing stewardship and engagement of over 300,000 donors, ensuring that supporters are inspired to give for many years.
The team work closely together with the shared aim of delivering exceptional supporter experience and raising the reliable income the hospital needs to help provide extraordinary care for seriously ill children and their families.
DBS - note a basic DBS check is required for this role.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Horley, Surrey (This role is based at the National Greyhound Centre, Horley, Surrey, RH6 9SX, offering flexible working by arrangement with a minimum of three days in the office and the option to work two days from home.)
Hours: Full-time (36 hours), part-time considered
Reports to: Head of Income Generation and Engagement
Salary: £30,000-£34,000
Job role:
Each year, thousands of greyhounds across the UK rely on the generosity of supporters of the Greyhound Trust to find safe, loving homes. With an annual income of around £4.5 million, individual giving and gifts in Wills is central to our income generation strategy and this role will help to grow and nurture it.
This role is perfect for an ambitious fundraiser looking to take your next step in the animal welfare sector. From leading on donor communications and appeals through to managing our legacy pipeline, you will support the Head of Income Generation and Engagement to shape the income generation strategy.
You will take the lead in developing, testing, learning and growing the direct marketing programme and developing supporter journeys both online and offline. You’ll develop our email marketing and online supporter journeys for now and the future.
This is a broad, varied role, and we don’t expect you to arrive as an expert in everything. Whether your background is in individual giving, community fundraising, legacies, digital or data, if you are a confident communicator and comfortable managing relationships with compassion and determination, this is the role for you.
Key responsibilities:
- Work with the Head of Income Generation and Engagement to develop the individual giving strategy and contribute to annual planning, budgeting and KPIs.
- Create a sustainable individual giving programme, increasing the supporter base across all channels and developing strategies to engage and motivate supporters.
- Plan and deliver engaging multi-channel fundraising campaigns and appeals.
- Provide advice and support to branches for one-off lottery or other individual giving initiatives; ensuring compliance with our gambling commission licence nationally and through branches.
- Review and develop the charity’s programme of appeals, regular giving and sponsorship products, lottery and donor development programmes.
- Maximise digital fundraising opportunities whilst recognising the contribution of non-digital approaches for certain audiences and product types.
- Develop our email marketing and online supporter journeys.
- Review and develop opportunities for legacy giving and in-memory fundraising.
- Analyse income and expenditure monthly, using a set of KPIs to report on progress and forecast future results.
- Design and implement a stewardship programme with particular attention to supporter journeys for new and existing supporters that increase average values and long-term support.
- Ensure compliance of the individual giving programme, escalating risks to the Head of Income Generation and Engagement.
- Ensure data collection, management, use, storage and destruction comply with data protection law and best practice.
- Engage with staff and volunteers on the importance of fundraising from individuals and how their individual roles can enhance fundraising opportunities.
- Work closely with other members of staff to ensure individual giving products and initiatives are integrated with other areas of the charity, such as brand and marketing programmes, retail development and homing campaigns.
Essential skills and experience:
- Experience of working in an individual giving, direct marketing, community, or general fundraising role.
- Experience of delivering income growth and establishing new programmes of activity.
- Ability to manage and monitor external suppliers and agencies (copywriters, designers, mailing houses, platform developers, etc.) to maximise outcomes.
- Demonstrable experience of donor development, journeys and stewardship.
- Proficient written and verbal communicator with the ability to adapt tone to engage and inspire different audiences and write compelling fundraising copy.
- Excellent stewardship skills with the ability to communicate with supporters via letter, email, telephone and face to face with care and compassion.
- Able to plan and prioritise independently across several income streams.
- Track record of writing clear, engaging supporter communications (appeals, newsletters, thank you journeys).
- Confident using data to select, segment, or report on supporter groups.
- Experience managing ongoing relationships with individuals (donors, supporters or clients).
- Understanding of legacy marketing.
- Proficiency in using a CRM to manage donor relationships and supporter journeys.
- Working knowledge of charity law, GDPR and the Fundraising Code of Practice.
- A collaborative approach and willingness to learn new areas of fundraising.
Desirable experience and qualifications:
- Relevant fundraising or marketing qualification (e.g. Institute of Fundraising / CIOF certificate, CIM), or evidence of ongoing professional development.
- Experience of legacy marketing, legacy administration, or legacy pipeline management.
- Experience of writing legacy-specific communications (in-memory, will-writing campaigns, pledger updates).
- Experience of developing and evaluating acquisition or retention campaigns and activity across a variety of offline and digital channels.
- Experience of building or improving email marketing programmes or automated supporter journeys.
- Experience of working with fundraising databases (e.g. Raiser's Edge, Donorfy, Beacon) and GDPR-compliant data handling.
- Experience of liaising with solicitors, executors, or handling sensitive/bereavement-related conversations.
- Experience of managing a pipeline or CRM-tracked process from enquiry through to completion.
- Have empathy and enthusiasm for the mission of the Greyhound Trust.
You don't need to have all of this – if you have strong individual giving or communications experience and are excited to grow into legacies and digital, we'd love to hear from you.
You will be required to work or provide support outside of standard working hours for events and operational needs, so flexibility is key. This post and its role requirement will develop with the needs of the charity.
Greyhound Trust was founded in 1975. Since then we are proud to have found over 100,000 loving homes for greyhounds.



The client requests no contact from agencies or media sales.
This is an exciting opportunity to lead our supporter engagement programme and manage a talented team responsible for individual giving, community fundraising, churches, volunteering, in-memory giving and gifts in Wills. You'll drive supporter acquisition, deepen engagement and develop innovative campaigns that inspire people to support our mission.
A key focus of the role will be growing our supporter base and creating exceptional supporter experiences that increase loyalty, lifetime value and long-term income. Combining strategic thinking with hands-on delivery, you'll use data, insight and creativity to identify new opportunities, strengthen supporter journeys and deliver sustainable fundraising growth.
We're looking for a confident leader with experience in supporter engagement, fundraising or marketing, who is passionate about building relationships, developing people and delivering results.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us turn data into life-changing impact for animals around the world.
We're looking for an experienced, enthusiastic CRM & Insights Officer to join Worldwide Veterinary Service (WVS). If you enjoy transforming data into meaningful insights, improving supporter experiences, and helping charities grow their impact, we'd love to hear from you.
At WVS, every decision we make helps more animals receive life-saving veterinary care. Last year alone, we helped an animal every 14 seconds, trained more than 4,800 veterinary professionals, delivered over 1,700 shipments of veterinary supplies to charities in 71 countries, and continued our Mission Rabies programme, which has vaccinated more than seven million dogs and educated over 13 million children.
As our CRM & Insights Officer, you'll play a pivotal role in helping us understand and engage our supporters more effectively. You'll take ownership of our CRM database (Donorfy), ensuring our data is accurate, secure and well managed, while producing the insights that shape fundraising and marketing decisions. Your work will directly support supporter acquisition, retention and engagement, helping us raise more funds to improve animal welfare across the globe.
Working within our Marketing Team and reporting to the Individual Giving Manager, you'll collaborate closely with colleagues across fundraising, finance and technology to develop reporting, build audience segments, analyse campaign performance and continuously improve how we use data throughout the organisation.
Main Duties & Responsibilities
CRM Oversight
- Lead on and administer Donorfy, ensuring accurate and up-to-date supporter records.
- Maintain excellent data quality, integrity and compliance
- Support the implementation of CRM best practice across the organisation.
- Ensure data is managed in accordance with GDPR and internal policies.
- Act as the first point of contact for day-to-day CRM queries from colleagues.
Reporting & Insights
- Produce regular fundraising and marketing reports, dashboards and KPI tracking.
- Analyse supporter and donor data to identify trends, opportunities and risks.
- Provide actionable insights to support donor acquisition, retention and reactivation activity.
- Monitor campaign performance and produce post-campaign analysis.
- Support the wider team in evaluating fundraising and marketing performance and supporter journeys.
Segmentation & Campaign Support
- Build audience selections and supporter segments for fundraising and marketing campaigns.
- Work with colleagues to ensure campaigns are accurately targeted and evaluated.
- Support the development of data-driven supporter journeys and stewardship programmes.
- Assist with testing and measuring campaign effectiveness.
Collaboration & Development
· Work collaboratively with Technology and Finance teams to reconcile supporter and income data, maintain CRM data integrity, and represent fundraising priorities, constructively influencing system developments where needed.
- Support colleagues in making effective use of supporter data.
- Contribute to continuous improvements in data processes and reporting.
- Keep up to date with developments in CRM systems, fundraising data and supporter engagement best practice.
- Occasionally support events and activities outside normal working hours where required.
Essential Skills & Experience
- Two years+ experience working with CRM databases and supporter/customer data. (Donorfy is our current CRM but relevant experience across any CRM system is valuable)
- Strong Excel and data analysis skills.
- Experience producing reports and communicating insights to non-technical audiences.
- Understanding of audience segmentation and campaign targeting.
- Strong attention to detail and commitment to data accuracy.
- Knowledge of GDPR and data protection principles.
- Excellent organisational and communication skills.
- A passion for animal welfare.
- Ability to work collaboratively within a team.
- Right to work in the UK.
Desirable Skills & Experience
- Experience using Donorfy.
- Experience within a charity or not-for-profit organisation.
- Familiarity with fundraising and marketing principles, supporter engagement or individual giving.
- Experience creating dashboards using Power BI, Looker Studio or similar tools.
- Experience working with email marketing platforms and campaign reporting.
- Full UK driving licence.
Success Measures
Within the first 12 months, the postholder will:
- Improve the quality and consistency of supporter data within Donorfy.
- Deliver regular reporting and insights that support decision-making.
- Increase the use of supporter segmentation across fundraising campaigns.
- Help identify opportunities to improve donor retention and supporter engagement.
- Establish clear reporting processes and dashboards for key fundraising KPIs.
To give vulnerable animals around the world access to free life-saving veterinary care.



