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Top job
Citizens Advice Staffordshire North and Stoke-on-Trent, Stoke-on-Trent (On-site)
£25,731
The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions
Posted 2 days ago
Top job
Skin Health Alliance, London (Hybrid)
£35,000 - £39,000 per year
The Skin Health Alliance (SHA) has a great deal to say about skin, and we seek a passionate communicator to help get our message across.
Posted today
Save the Children, Wandsworth (On-site)
£27,402 per year
Posted 4 days ago
Closing in 3 days
World Cancer Research Fund, London (Hybrid)
£42,000 - £47,000 per year
An exciting opportunity for an experienced Corporate Fundraising Manager has arisen at World Cancer Research Fund (WCRF).
Posted 5 days ago Apply Now
Spectrum Northants, Northampton (On-site)
£38,500 - £40,500 per year
Posted 1 week ago Apply Now
Disasters Emergency Committee, London (Hybrid)
£50,000 per year
Lead Philanthropy & Partnerships, driving strategy & income across major donors, trusts, corporates & appeals to boost fundraising impact.
Posted today Apply Now
St Elizabeth's Centre, Much Hadham, England (On-site)
£25,066 – £26,632 per annum (pro rata for part-time)
Posted 1 week ago
Closing in 5 days
Safe Passage International, London (Hybrid)
Circa £60,000 per year
You will shape and deliver a bold fundraising strategy that supports our long-term sustainability and impact.
Posted 1 day ago
Closing in 7 days
NFP People, West Midlands (On-site)
Circa £37,000 -£40,000pa
Posted 3 weeks ago Apply Now
Closing in 6 days
Rainbow Trust Children's Charity, Manchester (On-site)
£29,000 + Company Car and benefits (including 25 days annual leave and pension)
Posted 3 weeks ago
Single Homeless Project, Islington (On-site)
Starting at £28,953.79 and rising incrementally to £31,101.42 per annum
Play a crucial role in transforming the lives of adults who have experienced homelessness or rough sleeping.
Posted today
Page 7 of 19
Job description

Casework – The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions. This includes but is not limited to, dealing with emergencies, making use of the Breathing Space scheme, making offers of repayment, drafting financial statements, advising on insolvency options and providing budgeting advice. They will ensure that income maximisation is carried out and refer to other in-house advisers or specialist agencies as appropriate.

They will be required to act for the client where necessary and communicate with third parties to progress a case.

Advice will be delivered through a variety of channels including face to face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.

The post-holder will work to individual targets that must be met in order to contribute to team targets.

Application resources
Posted by
Citizens Advice Staffordshire North and Stoke-on-Trent View profile Organisation type Registered Charity
Posted on: 17 September 2025
Closing date: 17 October 2025 at 23:30
Tags: Advice / Information, Finance, Social Care / Development, Advocacy, Social / Support Work