Individual Giving Campaign Officer Jobs

About us:

Action for M.E. is the only charity in the UK providing direct support including healthcare to children and adults with M.E.. We provide vital support services, campaign for change and invest in ground-breaking research to help put an end to the ignorance, injustice and neglect experienced by people with M.E.
 

Opportunity: 

Having been paused to new referrals, Action for M.E.’s free, independent, Adults Advocacy service will soon be re-opening. It’s one of our range of free Support Services that work with adults, young people, and/or families living with M.E. We support colleagues across the team to take part in and share reflective practice, self-care, peer-support and training.

Our Adults Advocacy service offers non-statutory, single-issue, instructed advocacy for adults with a confirmed diagnosis of M.E. We encourage self-advocacy where possible, though many of our clients are too severely affected by M.E. to be able to take undertake this.  

As an Adults Advocate, you will manage a caseload of clients, as well as inputting and contributing to the triage process along with your Advocacy colleagues. You will meet with clients by phone, email, Zoom and/or SMS; we can also facilitate communication by post if this is required. We are not able to offer home visits or face to face meetings.

What we can offer you:

We offer fully remote and flexible working with generous annual leave (30 days plus bank holidays, pro rata). The wellbeing of our staff is important to us, we offer a range of benefits to employees including (but not limited to) access to free counselling and voluntary wellbeing weekday sessions, examples of recent sessions include guided group meditations and a book club. 

To view the full job description, download the job pack, and apply for this role, please visit our Recruitee site (please note that we only accept applications via Recruitee; any application sent directly to an Action for M.E. mailbox will not be considered).

Should you have any questions about the role, or require any reasonable adjustments to the recruitment process, please don’t hesitate to contact our recruitment team, details of how to do this are contained in the application pack, "how to apply" section. 

Join us in a pivotal role that blends money and energy guidance with compassionate support, right at the heart of our mission to assist kidney patients across the South West. We're introducing a vital position within our Patient Support Services Team, focusing on providing targeted money and energy advice to those navigating the financial challenges of living with kidney disease.

In this home-based, full-time position, you'll be a member of a team dedicated to making a tangible difference. The role involves delivering bespoke money and energy guidance—via phone, video calls, and occasionally in-person—to address the unique financial obstacles faced by kidney patients. Your role will encompass everything from offering practical advice and assessing financial needs to connecting patients with broader specialist support networks.

This role demands at least 2 years of experience in advocacy, social work, or a related field within the health and social care sector, with a particular focus on financial and energy support. For those yet to achieve a Level 3 qualification in Money and Energy Advice, we're here to support your professional development in this area. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome. The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking.

Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.

Are you a warm, engaging and exceptional online workshop and training facilitator passionate about social justice? 

About Kinship: 

If you’re passionate about purpose – real change for real people, then now is a good time to join us. We are Kinship. 

We support grandparents, siblings, aunts, uncles, other family members and friends who step up to raise children when their parents can’t. 

Our vision is for a society where every kinship family has the recognition, value and support they need and deserve. 

What you need to know about this role: 

We know kinship carers are strong, capable and fiercely determined to ensure they get what they need to support their kinship family. And we want to support them to feel confident and empowered to do that. A new training contract with the Department for Education will support this outcome. 

This role is pivotal in supporting kinship carers to understand what being a kinship carer actually means, what choices are available to them and how to access the information and advice they need for their kinship families in England. 

You’ll be part of a team delivering regional roadshows across the country. You’ll help facilitate on the day, presenting to kinship carers across England. Alongside roadshows you’ll deliver introductory training at local peer support groups. 

You’ll join a new team – Advice, Training and Information who will be resolute about creating a positive and impactful learning experience for all kinship carers in England. A strong facilitator and communicator, you will need to be great at presenting content to kinship carers. You’ll need to calm under pressure and able to deliver exceptional in person workshops and training to small and large audiences. 

Being interactive, engaging and able to read the room are essentials for this role. You’ll be curious – and always thinking about how you can improve your delivery and the experience for kinship carers. We’re building a team who is open, focussed on the needs of kinship carers and who are looking to continuously and positively improve. 

As part of this new training service, you’ll receive all the training and development to support you to succeed in this role. This may include overnight stays as part of induction and training. This is a role that will need to travel and we’re happy to discuss how this could work best if you have kinship caring responsibilities. You will not be responsible for logistics. 

What you’ll need to achieve in this role: 

• Co-delivering exceptional in person introductory roadshows to kinship carers in England (16 over a 12-month period) as part of a delivery team. 

• Leading exceptional in person introductory workshops to peer support groups in England (individual target - 20-30 over a 12-month period). 

• An in-depth understanding of kinship care in England (we’ll provide training and support). 

• Consistent approach across training experiences, following manualisation processes. 

• Effectively facilitating roundtable discussions (as part of the roadshow format). 

• Supporting consultation events with kinship carers to support co-design of the service. 

• Ensuring KPIs for service delivery (including feedback and evaluation) are met including kinship carer experiences (90% service user satisfaction). 

• Ongoing continuous development of training resources and delivery using insight, data and participation from kinship carers. 

• Ensuring training is accessible and adapted as required. 

• Be comfortable being a ‘face’ for the service in promotion, in person and for online resources. 

• Take part in creating online content, including being confident in front of the camera to produce video and verbal content to add to our online resources, advice and guidance. 

• Contribute to online resources as required. 

• Take accountability for using Salesforce effectively as our case management system to support service delivery learning, high performance and evaluation. Ensure excellent administration in your delivery, keeping to deadlines. 

• Work closely with Advice Service, Peer Support Service and Programmes teams to create onward referral pathways. 

• Work with local authority partners to create regional content for in person introductory training workshops at peer support groups. 

• Ensure tone of voice, language and brand are in line with Kinship guidelines. Contribute positive active learning and proactively create opportunities to understand kinship carers needs for training (using learning logs). 

• Contribute to case studies demonstrating impact of training service alongside ongoing insight to influence policy and campaigning development. 

• Actively contribute to a delivering high performance across the team. Commitment to personal development. 

• Live the Kinship values and behaviours daily, embedding collaboration and learning with others across the organisation as part of your role. 

What you’ll bring (your experience): 

Essential experience, skills and abilities: 

• Substantial experience delivering engaging in-person training and workshops for diverse audiences, or transferable skills which demonstrate excellent communication and presentation skills. 

• High quality and professional in-person facilitation skills, or transferable skills which demonstrate excellent communication and presentation skills. 

• Demonstrable experience of holding clear boundaries and managing unforeseen circumstances (like disruptive behaviour) within training contexts, or transferable skills which demonstrate your ability to manage boundaries and unforeseen circumstances in a professional context. 

• Proven experience of delivering training workshops which deliver impact and learning outcomes for participants, or transferable skills which demonstrate your ability to deliver positive outcomes in a professional context. 

• Excellent Powerpoint skills. 

• Experience of working with communities with different levels of digital literacy. Ability to develop in-depth subject knowledge (kinship care for example) to deliver consistent and up to date content. 

• Excellent written, verbal and visual communications with high attention to detail, representing Kinship and this new training service with conviction and professionalism. 

• High degree of confidence using technology, or willingness to develop and take accountability for using technology. 

• Willingness to think outside of the box and ability to work with others to work in non-traditional ways to achieve change for kinship carers and their families. 

• A positive, can-do, solutions driven attitude that helps contribute to a clear learning culture for the team. 

• Ability to work on your own initiative and manage a complex and varied workload to successfully meet project deadlines and targets. 

• To act at all times in the best interest of Kinship and the families we support. Resilience when dealing with challenging and sensitive issues. 

• Non-judgemental (reflected in language and behaviour). 

You’ll have an active role providing LGBTQ+ affirmative support and empowering LGBTQ+ community members with the opportunity to work innovatively & responsively to current issues & concerns impacting theLGBTQ+ community.  You will raise the visibilty and inclusion of LGBTQ+ people in local decision making and enhance thier voice.You will have the opportunity to work with other organisations and lead the work of our LGBTQ+ community forum.    You will work within our LGBTQ+ community events, forum and group support services.  In this role you will have opportunity to develop, support & deliver community activities & events; design, administer, & facilitate group programmes, sessions and workshops; provide LGBTQ+ affirmative support & awareness raising; support & empower LGBTQ+ community members; promote, market & administer services & events; plus support & supervise sessional staff & volunteers. 

Full time: between 30-37 hours a week subject to successful applicants’ preference

You must be available to work a Tuesday evening, plus occasional other evening and/ or weekends, if required.

N.B. Initially you will work remotely, via online home-based working whilst we relocate to new premises in East London

Haringey Migrant Support Centre is a community-based organisation, with over a decade of experience supporting migrants in Haringey and neighbouring boroughs.  We provide free and professional advice, casework, referrals and signposting on issues relating to immigration, housing and welfare. We also have a Community wellbeing space and advocate for change through policy and campaigns work. HMSC has a staff team of 9 people. We are supported by a team of 40 volunteers.

We run a busy service which is responsive to a fast-changing environment. We are looking for an Operations Coordinator to lead on all aspects of the smooth running of the office, financial and organisational administration and premises management as well as taking a key role in our external communications.

The ideal candidate will enjoy working in a small, busy organisation, and must be confident taking a lead on their own work. You will be part of a committed and friendly team, with the opportunity to develop new skills, contribute to the organisation’s direction, and gain a thorough understanding of HMSC and the wider sector. This role will suit someone who is very well organised and values the importance of excellent administration and process management in underpinning the success of a people-facing community team. You will work at the heart of the organisation, and across different teams, to play a pivotal role in ensuring HMSC is able to assist hundreds of migrants approaching the service every year.

Working for HMSC: Staff terms and conditions include a supportive probationary period, contractual sick pay scheme, Pension scheme, and generous leave of absence allowances.

You can find out more about HMSC and the work we do on our website.

To apply, you will need to submit the application form by 9am on Monday 6th May. Late applications will not be accepted. Interviews will take place in the week beginning 13th May. 

We are proud to be a member of the Experts by Experience Employment Network, which aims to increase representation of people with lived experience in the charitable sector. Please feel free to use information and resources on their website which may help in preparing your job application.

Role outline and purpose
Working as a key link between the Philanthropy team and wider organisational teams, the Philanthropy Content Reporting Manager – Trusts will create specific reporting materials for our key funders. You will hold responsibility for a reporting schedule for named partners and work closely with our impact and finance teams to track progress of funded projects and ensure that we deliver partner/funder updates in line with agreements. 

You will have experience of supporting high-value fundraising teams and be adept at building strong relationships across the organisation to help inform the Trusts team about the activities and outputs of our operational teams. You will understand complex qualitative and quantitative data and use this to write up, design and produce high-quality communications for donors. You will be confident at taking the lead on the reporting requirements of our relationship managers, with efficiency and effectiveness. 
 
Responsibilities
• Lead on the bespoke and restricted high-quality reports for funders in line with grant conditions 
• Work closely with our project delivery, impact, communications and finance teams to ensure funds are delivering greatest impact for our donors 
• Keep up to date on project delivery plans and aspirations 
• Understand and translate both qualitative and quantitative information and present these in a visually compelling, digestible format 
• Provide insight and performance information to help inform team strategy/projections, including the management of CRM, financials, and KPI reporting requirements
• Coordination of events to support effective donor engagement

Person specification
Technical skills and minimum knowledge:
• Experience in producing high-quality donor reports
• A track record of working collaboratively across a number of teams, including fundraising, operations and communications 
• Knowledge of programme monitoring and evaluation principles 
• Skilled networker, able to influence and win support from multiple key stakeholders 
• Ability to isolate and convey key programme information 

Behaviours and competencies:
• Analyses and communicates complex information effectively a range of audiences 
• Demonstrates dedication to the values of the Trussell Trust 
• Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds 
• Pro-active and solution focused by problem solving and making recommendations for improvements. 
• Works with others as one team, actively listening and collaborating to achieve a shared vision. 
• Builds relationships across The Trust, sharing information and expertise. 
• Role models inclusive behaviour, values and leadership 

As a Projects Manager at Friends, Families and Travellers you'll be at the forefront of our mission to create a more inclusive society for Gypsies, Travellers and Roma. Your role will involve overseeing the planning, execution, and delivery of diverse projects from our Training  and development arm, ensuring they align with our strategic objectives and exceed supporter and client expectations.

What makes this role special? You'll have the opportunity to unleash your problem-solving skills in a collaborative environment where your ideas are valued, and will play a critical role in the delivery of our strategic priorities. From RAID logs to idea-storming sessions to project execution, your expertise will help shape the future of our Training and Development team.

Bonny Downs Community Association has been working together to change lives and transform our community since 1998. Over the past 25 years our team has grown to provide a wide array of services that benefit Newham residents from all walks of life. 

This role is specifically funded through the Youth Endowment fund as a pilot project ‘Thriving Communities’. You will be required to work alongside Thriving Communities commissioners, as well as the project’s Youth Justice Worker’s, Educational Psychologist, and/or professionals assigned to individual young people’s cases- such as teachers, social workers and mentors. The Thriving Communities project is a small part of a wider collaborative project, EMPOWER YOUTH, delivered by two partner charities so, although this position is based at BDCA, you will be working closely with a second East Ham Youth Partnership Project lead and team of Sessional Assistants based at nearby charity The Renewal Programme (TRP). Staff from each organisation will work together to deliver the programme and cross-refer young people to activities led by both teams. You will also be required to work with BDCA’s own Children & Families team during the summer scheme and liaise with our marketing team all year round. External partner agencies that you will work directly with include Thriving Communities panel, Newham Youth Empowerment Service, Newham Community Engagement Team, local sports clubs and schools.

The Middlesbrough Programme on Gendered Poverty is an exciting collaborative programme bringing together Buttle UK, the Smallwood Trust and Turn2us to test whether a co-produced & collaborative approach to grant-making can transform the lives of women and their children.

The programme aims to:

• Shift power to people worst impacted by gendered poverty and work to end gendered poverty 
• Develop the programme using co-production techniques so that the voices and experiences of the women and their children, who face issues created by gendered poverty, inform and shape the programme 
• Deliver the programme with and to communities of the most marginalised women and their children 
• Apply an evidence-based approach to our work and programme design 
• Use grants as a primary response and tool, effectively and efficiently 
• Learn as we go and work to understand how intersections of inequality impact on our grant making 
• Identify opportunities to influence other grant makers and policies to support wider system change.

We are seeking an energetic, organised and passionate Programme Manager who will work with us to take this programme to the next level. We want this project to be led and informed by the women affected by gendered poverty because we know it will help us have a greater impact and shift power.

The Programme Manager sits with Turn2us’ Local Programmes Team alongside two other programmes working with communities to achieve financial security for all.

We offer flexible working patterns, both in terms of hours and remote working, however regular in person work in Middlesbrough and London will be required.

Please note that all job offers are subject to 2 – 3 satisfactory references and an advanced disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).

Closing date: 17th April 2024

Interview date: w/c 22nd April 2024

Are you an experienced Retail Auditor with a passion for making a difference? Can you help to improve our shops and stores whilst exceeding operational standards?

If so, you could be the Retail Internal Auditor we are looking for!

About the role

As a Retail Internal Auditor, you'll be at the heart of our mission to improve the efficiency and standards of our Retail estate. You'll play a crucial role in providing assurance to Senior Management and Trustees that our Retail Outlets are operating as expected including reporting on Health & Safety and Income. 

Key responsibilities include:

• Conducting comprehensive audits of British Heart Foundation (BHF) Retail shops and stores to ensure operational standards
• Identifying weaknesses, shortfalls, and areas for improvement
• Lead investigations and projects 
• Collaborate with and train Shop and Area Managers to meet and exceed operating standards and implement recommended changes
• Act as a driver for change and continuous improvement within our retail operations

About the team

Our Retail Internal Audit Team is a vital component within the overarching BHF Risk & Assurance Strategy, seamlessly integrated into the three lines of our defence model. An essential hallmark of our team is its proactive approach, offering unwavering support to the Retail Directorate. Our primary focus is on driving continuous improvements and operational efficiencies, all while upholding a high degree of independence in our reporting, thereby ensuring robust assurance throughout the BHF.

Working requirements

This is a field-based position, working from home with extensive travel across the South of England. You'll need to live within this area. Regular overnight stays will be required. 

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.

About you

To be successful in this role you'll have:

• proven retail audit experience and/or extensive experience in charity retail, possibly in roles like Shop or Store Manager, Regional Support Manager, or Area Manager
• an entry-level qualification in Internal Auditing or Health & Safety, such as CIA or IOSH or as minimum retail management experience providing a solid foundation for audit-related responsibilities
• in-depth knowledge of shop and store operations, including till operations and financial systems, ideally gained in a charity environment
• experience in conducting compliance, operational, security, and health and safety audits
• experience conducting investigations, collecting evidence, preparing reports, and training and supporting staff to improve performance
• strong personal integrity, able to make independent judgements without external influence, as well as excellent interpersonal and influencing skills, fostering strong relationships with auditees, internal stakeholders, and senior management
• ability to manage time and workload effectively with minimal supervision and be skilled at both collaborative teamwork and leading audits, investigations, and projects

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.

Interview process

Please note interviews will be held over MS Teams.

First stage interviews are due to be held on Wednesday 1st May. Second stage interviews will be held Thursday 9th May.

Barnwood Trust is not your typical funder. We drive forward changes so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live.  We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations, involving people with lived experience directly in our work, and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.   

As part of this work, our Engagement Team engages a wide range of people in the Trust’s vision for Gloucestershire, and our Marketing and Communications are integral to this.

 We are looking for a Marketing & Communications Manager to develop and manage the marketing and communications function and team at Barnwood Trust. This includes Barnwood Trust’s websites, social media channels and print media, as well as responsibility for marketing and logistics planning for public-facing workshops and events.  

Expertise in communications, including delivering high standards of accessibility, implementing organisation-wide communications and marketing strategies, and line management experience are welcomed for this role.  

We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who: 

• are from Black, Asian and minoritised backgrounds. 

• have lived experience of disability and/or mental health challenges.

Contract terms: 

• This role is permanent, and we welcome applications from people looking for full time hours (37.5hrs per week).   

• We offer a flexible start between 8am and 9.30am Monday to Friday.  

• Salary £42,639 p/a FTE  

• 36 days holiday inc. bank holidays  

• This position is based in our office in central Cheltenham with occasional opportunities for home working. 

Summary of key duties: 

Management of Barnwood’s external communications channels  

• To engage with a wide range of external audiences, including Barnwood Circle members, potential project partners and participants in our convening and learning activities.  

• To manage communications and marketing strategic plans, and their delivery for Barnwood Trust.  

• To coordinate printed and digital products, in a range of accessible formats and in line with the Trust’s vision.  

• To develop, lead and ensure the implementation of our social media strategy to positively reflect the Trust’s culture and values.  

• To lead the delivery of the Trust’s external events.

Line management of x3 direct reports:  

• Provide line management to the function team, managing resources and maximising the skills and capabilities of team members.  

• Enact the Trust’s management processes and ensuring that access requirements are supported.  

• Hold regular management reviews with direct reports, providing open and honest feedback on performance, setting personal development goals and plans.  

Knowledge and experience: 

• Line managing a small team.  

• Creating dissemination plans and marketing materials for a wide range of audiences and channels, including print media, digital media and face to face engagement.  

• Planning and delivering public events.  

• Delivering communications to high standards of accessibility.  

• Project planning tools and techniques.  

• Independently managing complex projects with a diverse range of stakeholders.  

• Supporting the implementation of organisation-wide communications and marketing strategies.  

• Data management, adhering to legal information governance requirements and internal policies.  

For full details please see our application pack. 

Summary of skills 

• Excellent communication and organisational skills, including high level written communication skills.  

• Self-awareness, enabling excellent working relationships with a wide range of people using tact, diplomacy and sensitivity.  

• Ability to apply appropriate communication channels and methods, including digital and print media.   

• Strong IT skills (proficient in MS Outlook, Word, Excel, PowerPoint, WhatsApp, Teams and Zoom, as minimum).  

• CRM database management.  

Benefits: 

• 36 days annual leave including bank holidays. (FTE) 

• Work within an organisation that is committed to improving equality and diversity. 

• Competitive salaries and fantastic pension contribution rates. 

• Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.

• Friendly and collaborative working culture; everyone’s voice is heard. 

• We have a range of supportive wellbeing policies and almost a third of our employees, are qualified mental health first aiders with Mental Health England.

• Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities. 

• Assistance dogs are welcome. 

Guidance On Applications: 

You need to apply for this role via our online application form. 

You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it. 

Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org.

We want our application process to be right for you as an individual. If there’s anything we can do to make the process below more straightforward for you, please email recruitment@barnwoodtrust. org and we will contact you to discuss what support we may be able to provide.

Our careers page on our website has some examples of things we may be able to put in place.

Deadline for applications:  12.00 noon on Wednesday 24th April 2024

First interviews: Monday 29th April 2024

Second stage interviews: Tuesday 7th May 2024

We would like the successful candidate to start as soon as possible.

Job Title

Product Manager (Supporter Experience)

Salary

£45,000-£50,000 per annum 

Location

Remote first with an office available in Central London and regular team meetings in the office

Reporting to

Head of Communications

Employment Type

Permanent

We are happy to talk about flexible working.

Application Closing Date

10am Monday 22 April 2024

Introduction to the role

Full Fact fights bad information. We’re recruiting for a new Product Manager (Supporter Experience) to help tackle the spread of misleading, dangerous claims—and hold those responsible to account.

As Product Manager (Supporter Experience), you will make sure those who make false claims in public can’t get away with it. Every day our team of fact checkers and campaigners find, check and challenge false claims. We identify the reasons for bad information, so we can campaign to change the systems that enable it. Your job will be to raise awareness of, and build support for, our cause through managing our supporter experience on our digital platforms.

This is your chance to work on campaigns that demand national media attention and ultimately change public debate for the better—with a supportive team behind you.

Bad information—whether shared by politicians, journalists or influencers online—ruins lives. No one should settle for it. You’ll win support for Full Fact’s cause and make change happen through delivery of digital products that gain public support for our policy and advocacy work.

Whether that’s planning and devising the digital strategy, executing the plan through developing digital channels such as the website, email and our Salesforce CRM, or ensuring our product roadmap is informed by audience research, you’ll be responsible for continuously improving our supporter experience.

This is an exciting time to join Full Fact in a year when we expect to see a General Election. You’ll be working as part of a successful communications team alongside creative specialists in press, social media, website and CRM development, community management and digital campaigning. We’re looking for someone who shares our ambitions and pushes us even further. 

You’ll thrive in a fast-paced environment but know how to support colleagues, especially by helping to join up work across teams and translate between people from different disciplines. You’ll be as comfortable analysing data to make decisions, as applying our brand guidelines to ensure our copy works hard across digital channels.

Our reputation matters. As well as looking to build and reinforce it, you’ll be personally committed to Full Fact’s standards as an independent, impartial charity. 

If you are interested in applying but not sure you have all the skills, please do apply. We are open both to supporting learning on the job and to rearranging tasks within the team to suit the skillsets of the best applicant

Job Definition

The Product Manager (Supporter Experience) is responsible for planning the digital strategy and executing the plan to deliver online content and campaigns that increase awareness of our work and drive the public to take action and donate to our cause. 

You will manage multiple digital products and platforms, implementing data-driven improvements to ensure optimum usability and accessibility. Responsible for understanding and developing the user journey across digital touchpoints - as diverse as online advertising, campaigns and virtual events - you will advise on how best to improve the user experience and manage our content. 

You will manage a multi disciplinary team of people who deliver our CRM, website, email campaigns, audience research and community initiatives. 

Outcomes

In the first 6 months you’ll have the opportunity to coordinate the delivery of at least 3 campaigns that are designed to end deceptive campaign practices by political parties, improve regulation of political advertising and encourage MPs and Ministers to correct the record when they make a wrong or misleading claim. You’ll have access to new audience research data, and will use that to inform the work we do.

You’ll bring together a team of multi disciplinary experts to deliver on our campaigning aims. You’ll work with them to develop our website, CRM and mailing list to have the greatest impact, ensuring we have the right data to make good decisions.

You’ll build relationships with teams across Full Fact helping others to meet their aims, particularly supporting fundraising to deliver income-generating online communications.

Key tasks

Line Management:

• Build a team culture based on supportive collaboration, in which constructive challenge is welcomed. 

• Empower your team to lead in their respective areas with confidence.

• Set deadlines and maintain impeccably high standards of output and product quality.

• Support your team in their long term professional development and performance, including identifying and delivering on their training needs.

Website and campaigns management

• Project manage the campaign lifecycle, ensuring all deliverables and milestones are achieved, across multiple teams and functions (e.g. work with the Individual Giving Manager to design campaigns that increase donations). 

• Collaborate with the Social Media Manager and Editorial team in the development of a content strategy that drives engagement and high-quality growth. 

• Work closely with the rest of the team to create compelling, engaging and action-oriented copy across a range of digital communications.

• Identify digital suppliers (e.g. PPC and Paid Social campaigns) which can help us build campaigns targeting different audience segments. Own the relationship and workflow to ensure they have all the materials they need to succeed and hold them to account based on agreed targets.

• Assist the team with website updates using our CMS (Django) as well as contributing to larger website projects.

• Work with direct reports to set up landing pages and data capture forms, build our mailing list, manage multiple email campaigns and perform thorough QA and testing on website, email and CRM builds.

• Oversee building and testing of user journeys to ensure workflows are correctly set up across platforms, and identify any areas for improvements.

• Advise and make recommendations on product roadmaps based on learnings from data analysis, audience research, knowledge of trends and best practice and experience of campaign delivery.

Data management and analysis

• Assist the team in designing user research and analysing audience data to ensure our decisions are informed by an understanding of our existing and potential supporters.

• Understand the organisational needs for data to inform how we acquire and retain supporters. 

• Lead projects to integrate our Salesforce CRM with any new additions to the website (e.g. lead generation forms). 

• Work with the CRM Administrator to ensure the data is available, clean and accurate, and to prioritise and action internal CRM requests for training, issues and new functionality.

• Deliver monthly, quarterly and campaign-specific performance reports across all channels, highlighting achievements, insights and lessons learnt, informing a plan to further drive performance and ROI improvement. 

What we are looking for from you:

Political impartiality and sensitivity:

• You are committed to the political neutrality of our work and have a good understanding of impartiality (please see the rules on our website).

• Understanding of public debate in the UK and sensitivity to the political context we work in.

Job skills/competencies

Personal skills/competencies

• Technical proficiency

  • Confident in getting the most out of multiple software platforms, maximising the delivery of exceptional and innovative supporter journeys that increase engagement, fundraising rates, average value and other key metrics. 

  • Experience using Salesforce (NPSP) is beneficial. 

  • Project management skills. 

  • Experience of planning, managing and overseeing effective multi-channel campaigns.

  • Experience with building growth through SEO, Paid Social and PPC.

  • Knowledge of techniques for driving action and acquisition through digital channels.

  • Content planning, auditing and development, particularly with functional website, email and landing page copy. 

• Communication and leadership

  • Good at collaborative problem solving and able to make decisions without undermining agency and autonomy of direct reports.

  • Exceptional communication skills, with the ability to work collaboratively with a range of stakeholders.  

  • Excellent copywriting and storytelling skills.

  • Confident in running ‘Show and Tells’ and mentoring colleagues.

  • Line management experience, preferably of multidisciplinary teams.

• Evaluation and testing

  • Experience of conducting usability testing.

  • Proven ability to evaluate complex data and understand market trends.

  • Strong experience using Google Ads and Analytics.

• Legal, political and impartiality

  • Working knowledge of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant marketing and fundraising standards across the UK.

  • Committed to the political neutrality of our work with a good understanding of impartiality (please see the rules on our website).

  • You act with integrity and are happy to commit to Full Fact’s ethos and the seven principles of public life.

  • Strong understanding of public debate in the UK and sensitivity to the political context we work in.

  • You understand that part of Full Fact’s work is being a watchdog, that it can attract hostile attention, and how to manage these risks—and can support your team while standing firm for our principles.

We understand that many candidates will not meet all of the above criteria, and may have deep rather than wide experience in a relevant skill set. We encourage you to apply and be explicit (but brief!) in your cover letter about what you’d need to learn on the job.

What we offer

Starting salary of £45,000 - £50,000 per annum depending on experience.

Workplace Pension

Generous holidays

• 25 days holiday plus bank holidays. 

• In addition, we close the office for a period between Christmas and New Year. 

• Day off for moving home.

Comfortable, centrally located London office with good transport links.

Employee Assistance Programme.

How to apply

Upload your CV and cover letter using the link below by 10am on Monday 22 April 2024.

Our recruitment platform will remove identifying details such as email addresses to allow us to sift applications anonymously.

Before applying, please read the requirements we place on staff to protect Full Fact’s independence and non-partisanship. This can be found on our website. 

How the application process will work

We want to see you at your best to understand your strengths and the contribution you could make at Full Fact with strong support, including for your learning and development. We also want to make sure that we use your time well during this process and don’t ask for more from you than we need to. We will make any reasonable adjustments we need to make to this process to help ensure you can perform at your best. For more information about this before applying, please contact us.

The interview panel will be Phoebe Arnold, Interim Head of Communications, Andy Dudfield, Head of AI, and Laura Dewis, COO. 

The process starts off with an anonymised covering letter and CV. This will be read by at least two people to produce a shortlist for interview.

The first round interviews will be a phone (not video) interview, lasting no more than half an hour, at a time that’s convenient for you. We will record it so at least two people can review each interview to decide who we invite back for the second round. The recordings will be deleted at the end of the process.

The second round will include a structured interview and a timed task which assumes no prior knowledge. The task can be completed prior to the interview, at a time that most suits you. 

The interview will be with the full panel by video and last no more than an hour. We’ll tell you everything you need to know to prepare, including anything we’d recommend reading in advance

Introducing Harington 

Harington is an Ofsted registered specialist college based in North London rated good, working with around 52 young people with learning differences aged 16-25. Our mission is to create an inclusive environment, that delivers outstanding personalised education, learning, and support, which leads to further education, employment opportunities, and a fulfilling life for each of our students.  

We specialise in horticulture, retail and general employability. Our students undertake individualised learning programmes and supported internships that lead to vocational qualifications and achieving other aims. We support the wellbeing of our young people through providing mentoring, counselling, enrichment and other one-to-one support.

Our charity has two learning centres in Highgate and Hornsey. We also operate a gardening business and two charity shops, providing income for our charity, work experience placements for our students and employment for 14 young people. We work with local employers and partners to provide work experience and other opportunities for our students. 

The Role 

We’re looking for a senior fundraiser who is a skilled writer, a strong partnership builder and someone with a passion to improve the outcomes of young people with learning differences. This is a new post and you will have an opportunity to shape the role.  

You will be supported by a welcoming, talented and diverse community of staff, volunteers and students, as you help shape and resource our future. We will invest in your professional development and personal growth. We will support your wellbeing. You’ll experience first-hand the impact your work makes in our college. 

The person 

The role will suit someone who has had some prior experience in successfully raising funds ideally from trusts and foundations and/or from community fundraising. You are IT savvy and know how to use social media to grow an audience and design materials to effectively communicate a good cause. You are open to learning and to sharing your creativity and skills with others. 

Essential skills 

You will have:-

• 18-24 months of prior fundraising experience 

• Experience of successfully prospecting for, preparing and managing fundraising bids and stewarding funder/commissioner relationship 

• Knowledge of the charity sector, funders and funding environment 

• Excellent communication skills with an ability to present complex information in a clear and compelling narrative 

• Great organisational skills 

Our benefits  

In addition to excellent staff training, our employees are also rewarded with various other benefits offered as part of your employment:  

• Confidential employee assistance programme   

• Cycle to Work Scheme   

• Fully paid for DBS   

• Contributory pension scheme    

• Hybrid working with a minimum of two days a week working from home 

• Flexible working. We will consider 4 days a week or compressed hours. 

Equality, Diversity & Inclusion  

We value diversity and positively welcome applications from all backgrounds. This will help ensure our workforce better reflects the diverse wider community we support. Applicants who declare a disability and meet the minimum criteria for the role will be guaranteed an interview.

Safeguarding  

We are committed to safeguarding and promoting the wellbeing and safety of our students and our staff.  We expect everybody working for the Harington to share this commitment. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service for applications of employment as part of our safeguarding procedures.    

Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Our vacancies are exempt from the Rehabilitation of Offenders Act 1974.   

How can you apply?   

To apply please send us your CV, fill in the Equality and Diversity Form and show how us how you meet all of the essential criteria in the person specification by writing a personal statement which is a maximum of 1000 words. 

The closing date is 9am on Wednesday 1st May 2024.Please note that interviews will take place on Wednesday 8th May 2024.  

All offers are conditional and subject to satisfactory pre-employment checks and references including an enhanced DBS check. The salary range advertised is based on the full-time equivalent and appointment on the scale is dependent on the role, qualifications and experience.   

PR Manager

Harrogate, North Yorkshire (we offer a hybrid working pattern)

This is a fixed-term role and we are open to applicants looking for a 6 – 12 month contract. The role is full-time (37 hours) however we will consider applications from those seeking to work 4 days per week.

 
About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our PR Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As our PR Manager, you will take a central role in raising the profile and awareness of Yorkshire Cancer Research and the work of the charity.

Reporting to the Head of Communications & Engagement, our PR Manager will develop engaging, relevant and powerful content for new and existing audiences across Yorkshire, and beyond.

Specifically, you will:

· Plan and deliver innovative and engaging media events and activities in support of the charity’s public relationship strategy.

· Proactively identify opportunities to publicise the charity’s work and impact through a variety of media channels.

· Build ongoing relationships with people who have benefited from the charity’s work (case studies) and whom are willing to help promote the charity and its impact.

· Develop and manage relationships with journalists, influencers and potential stakeholders.

· Plan and oversee content production for PR purposes, such as video, social media, and imagery.

· Plan and lead media events, ensuring both the media and charity spokespeople and representatives are thoroughly briefed and prepared.

· Coach and support the Communications Officer, setting goals and objectives as part of regular Personal Development Plan meetings.

· Monitor the PR budget to maximise impact and benefit.

About You

To be considered for this role, you will need:

· A degree or equivalent professional experience in Public Relations, Journalism, English or Communications.

· Significant experience in a media/PR environment, preferably with experience of managing others within this environment. Experience of planning or leading PR or media campaigns.

· Excellent computer literacy, with extensive knowledge of MS Office applications.

· An understanding of the media and social media landscape, and their relationship with charity PR.

· An understanding or appreciation of the charity sector, the priorities and the challenges.

· Excellent verbal and written communication skills.

· High levels of discretion, confidentiality and recognition of how and when to share information appropriately.

· Confident communicator and presenter, able to offer constructive challenge and influence.

· The ability to drive and travel across the Yorkshire region (we have pool cars based at our Head Office in Harrogate for your use if preferred).

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 26 April 2024. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application please contact us.