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Top job
Citizens Advice Staffordshire North and Stoke-on-Trent, Stoke-on-Trent (On-site)
£25,731
The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions
Posted 3 days ago
Royal Free Charity, Multiple Locations (Hybrid)
£31,500 - £33,570 per year
Posted 1 week ago Apply Now
Closing in 6 days
The Mix Stowmarket Ltd, Stowmarket, Suffolk (Hybrid)
£45,000 per annum (subject to skills and experience)
Develop / implement fundraising and marketing strategies aligning to drive the expansion of crucial support to young people in Suffolk.
Posted 6 days ago
Closing in 2 days
Edinburgh International Festival, Edinburgh, Edinburgh (Hybrid)
£25,000 - £28,000 per year
The role will join a team responsible for managing & growing relationships with corporate, international & strategic partners.
Posted 5 days ago
Closing in 5 days
Save the Children, Farringdon (Hybrid)
£39,000 - £43,000 pa + excellent benefits
Posted 2 days ago
Closing in 2 days
Edinburgh International Festival, Edinburgh, Edinburgh (Hybrid)
£25,000 - £28,000 per year
The Philanthropy Officer will deliver and grow the Festival’s successful membership schemes.
Posted 5 days ago
Closing in 4 days
MS Society UK, N4, London (Hybrid)
Starting from £44,339 per annum, plus excellent benefits
Posted 1 week ago
Closing in 2 days
Alcohol Change UK, London (Hybrid)
Salary: D1L: £32,254 - £35,560 (depending on skills, knowledge and experience), plus benefits. Includes 11% London Weighting which is based on one day a week in the office.
Working collaboratively with colleagues to create impactful messages which are consistent, clear and well-framed.
Posted 1 week ago
CALM (Campaign Against Living Miserably), Waterloo (Hybrid)
£30,000 - £33,000 per year
Posted 4 days ago
Harris Hill Charity Recruitment Specialists, Barnet (Hybrid)
£49,976 - 55,000 per year
Posted 5 days ago Apply Now
Page 8 of 15
Job description

Casework – The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions. This includes but is not limited to, dealing with emergencies, making use of the Breathing Space scheme, making offers of repayment, drafting financial statements, advising on insolvency options and providing budgeting advice. They will ensure that income maximisation is carried out and refer to other in-house advisers or specialist agencies as appropriate.

They will be required to act for the client where necessary and communicate with third parties to progress a case.

Advice will be delivered through a variety of channels including face to face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.

The post-holder will work to individual targets that must be met in order to contribute to team targets.

Application resources
Posted by
Citizens Advice Staffordshire North and Stoke-on-Trent View profile Organisation type Registered Charity
Posted on: 17 September 2025
Closing date: 17 October 2025 at 23:30
Tags: Advice / Information, Finance, Social Care / Development, Advocacy, Social / Support Work