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Individual giving manager jobs in charing cross, greater london

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Top job
Citizens Advice Hertsmere, Hertfordshire (On-site)
£28,000 (pro-rata, depending on experience)
The role supports clients in reducing energy costs, improving home comfort, and lowering carbon emissions
Posted 3 days ago Apply Now
Top job
Closing in 7 days
South East London Mind, Beckenham (On-site)
£29,000 per year
Seeking a Peer Support Worker to help provide peer support to people with common and long-term mental health problems
Posted 5 days ago
The Talent Foundry, London (On-site)
£35,000 per year
You love unearthing incredible impact through data, helping to bring together evidence and insights across programmes for young people
Posted 5 days ago Apply Now
Disability Sports Coach, London (Hybrid)
£32,000 - £36,000 per year
Posted 5 days ago Apply Now
Closing tomorrow
Lewisham Refugee and Migrant Network, London (On-site)
£26,394 per year
Posted 2 weeks ago Apply Now
Royal Trinity Hospice, London (Hybrid)
£1 n/a trustee position
Posted 6 days ago
Closing today at 23:30
The Children's Trust, Tadworth, Surrey (On-site)
£32,843 per year
An exciting opportunity has arisen for a Business Development Marketing Officer to join our Business Development & Commissioning Team .
Posted 6 days ago
Mark Evison Foundation, London (On-site)
£26,600 - £35,000 pro rata
Do you want to have a significant impact on the personal development of 17-year-olds in state schools across London?
Posted 1 week ago Apply Now
Page 11 of 17
Hertfordshire (On-site) 13.17 miles
£28,000 (pro-rata, depending on experience)
Part-time (28 hours per week)
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Location: Citizens Advice Hertsmere, outreach across various locations

Purpose of the Role

To deliver high-quality energy advice and advocacy to individuals and households, particularly those vulnerable or experiencing fuel poverty. The role supports clients in reducing energy costs, improving home comfort, and lowering carbon emissions.

Key Responsibilities

  • Provide tailored energy advice via:
    • Face-to-face appointments and Telephone
    • Community events and workshops
  • Support clients with:
    • Understanding fuel tariffs and energy bills
    • Improving energy efficiency and thermal comfort
    • Accessing grants, rebates, and financial support
    • Resolving issues with energy suppliers
    • maintain accurate case records and report outcomes
    • Meet project targets and comply with funder requirements, Build partnerships with local agencies and stakeholders
    • Contribute to Citizens Advice’s research and campaigns
    • Stay up to date with relevant legislation and policies

Person Specification

Essential:

  • Experience in advice-giving or customer support (e.g., call centre, community outreach or within Citizens Advice)
  • Ability to manage workload independently and meet targets
  • Strong communication and interpersonal skills
  • Commitment to equity, diversity, and inclusion
  • Willingness to undertake NEA Level 3 Energy Awareness training

Desirable:

  • NEA Level 3 or 4 qualifications in energy awareness or decarbonising homes
  • Experience working with vulnerable communities
  • Familiarity with Citizens Advice systems and values

Benefits

  • Generous
  •  office closure days over Christmas
  • Pension contributions
  • Flexible and some hybrid working options considered
  • Free Parking
Posted by
Citizens Advice Hertsmere View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 11 September 2025
Closing date: 11 October 2025 at 23:30
Tags: Advice / Information, Social Care / Development, Advocacy, Energy, Social / Support Work