Individual giving manager jobs in cockfosters, greater london
OVERVIEW
The Marsha Phoenix Memorial Trust (MPMT) supports children and young women by providing secure housing and development opportunities.
GENUINE OCCUPATIONAL REQUIREMENT
In accordance with the Equality Act 2010, Schedule 9, Part 1, it is a genuine occupational requirement (GOR) that the post holder is female. This requirement is essential for the role - please read page 5
KEY RESPONSIBILITIES
Support and Resident Care
· Undertake key working responsibilities and continuous assessment of needs and potential risks.
· Create support/action plans based on assessments, reflecting available services and resources.
· Provide emotional and practical support to residents in distress or crisis
· Work empathically with residents presenting complex needs such as mental health issues, substance misuse, and safeguarding concerns
· Remain calm and professional when dealing with emergencies and incidents
Safeguarding and Serious Incident Reporting
There is a clear duty to follow LBL’s safeguarding protocols, including timely reporting of serious and notifiable incidents to the appropriate authorities and participation in safeguarding reviews if required. Night staff will be trained in recognising and responding to safeguarding concerns, including domestic violence and abuse, and understand the escalation routes within the partnership framework.
Safety and Security
· Ensure resident safety by implementing visitor procedures and preventing unauthorised access.
· Conduct health and safety checks and patrols around the building and exterior.
· Monitor CCTV, address antisocial behaviour, and complete relevant reports
· Report repairs and any health and safety issues
Incident and Emergency Procedures
Night staff must be familiar with emergency protocols, including fire safety, evacuation, and business continuity plans, ensuring resident safety and compliance with statutory and contractual requirements.
Administrative Duties
· Update INFORM with relevant details of all resident interactions during shifts.
· Maintain accurate and comprehensive resident records to professional standards.
· Encourage residents to pay rent and ensure rent accounts are managed effectively.
Housing Management and Property Standards
Night Waking Support Workers must conduct regular health and safety checks, report repairs promptly
Professional Development
· Engage in learning and development activities to increase knowledge and skills.
· Develop the ability to defuse and de-escalate challenging behaviour with personal safety awareness.
· Adhere to MPMTs Policies and Procedures
Compliance with Policies and Procedures
Night Waking Support Workers must adhere to all relevant policies and procedures, including those relating to confidentiality, complaints, whistleblowing, business continuity, and professional boundaries.
PERSON SPECIFICATION
Essential Requirements
· Desire to support, equip, and meet the needs of MPMT's residents
· Experience working with vulnerable individuals
· Ability to work with various stakeholders in a community-focused environment
· Female, as per the Genuine Occupational Requirement
Additional Requirements
· Enhanced DBS check before employment
· Provision of two professional references
· Valid Right to Work for the UK (MPMT is not a sponsoring organisation)
This is not an exhaustive list of duties and responsibilities, which may be subject to change according to the needs of MPMT.
ROLE PURPOSE
You will be part of a team helping to transform lives by enabling young people to manage their licenses and move towards greater independence within the community. This role requires knowledge of supporting individuals with complex needs using trauma-informed approaches and working in a Psychologically Informed Environment. The service operates 24 hours a day, 7 days a week.
GENUINE OCCUPATIONAL REQUIREMENT
In accordance with the Equality Act 2010, Schedule 9, Part 1, it is a genuine occupational requirement (GOR) that the post holder is female. This requirement is essential for the role due to the following reasons:
1. Privacy and Dignity: The role involves working closely with female residents during sensitive hours (evenings, nights, and weekends) where privacy and dignity are paramount. Female residents may feel uncomfortable or distressed receiving support from a male/male presenting worker during these times, especially in situations involving personal care or emotional vulnerability.
2. Safety and Trust: Many of the residents may have experienced trauma, including domestic violence or abuse, often perpetrated by males. The presence of a female manager helps create a safe and supportive environment where these individuals can feel secure and trust the support being provided.
3. Legitimate Aim: The requirement ensures that the MPMT can maintain its commitment to providing gender-sensitive services tailored to the needs of vulnerable females. This aligns with the legitimate aim of protecting residents’ well-being and mental health.
4. Proportionality: The occupational requirement is a proportionate means of achieving the legitimate aim, as it directly addresses the needs of residents in a way that cannot be achieved through alternative measures, such as reallocating duties or employing male/male presenting staff for this role.
This GOR has been carefully considered to ensure compliance with legal standards under the Equality Act 2010 and is applied only where it is essential for fulfilling the primary responsibilities of this specific role.
ADDITIONAL REQUIREMENTS
- Completion of an enhanced DBS check before employment.
- Provision of two professional referees.
1. This role is for female-only applicants.
2. Unfortunately, we are inaccessible to wheelchairs.
3. We require at least two professional references.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
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Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
We are seeking a highly motivated and organised individual to join our team as a Community Fundraising Officer to cover the North of the UK. Please note: Full Clean Driver’s Licence is essential for the role
In this role, you will be an integral member of the Events and Community Fundraising Team. You will work closely with a team of field-based colleagues providing support, ensuring the growth of income and development of long-term relationships with supporters.
Your responsibilities will include supporting the Community Fundraising team, with administration as well promoting fundraising products and campaigns, providing an inspiring supporter journey to our fundraisers, and handling and reporting on data.
You will have the opportunity to learn community fundraising skills, multi-channel marketing and supporter journey techniques as well as developing strong admin processes which support the growth of income across the team.
In this role, you will need to be self-motivated and adaptable to the needs of a fast-moving team and workload. Autonomy and creativity will be vital. As the face of the charity, building strong relationships with colleagues and supporters will be essential, as you collaborate with different teams and stakeholders.
You will be responsible for providing a fulfilling and memorable experience to valued supporters. Travel within the region will be required to meet with our supporters, the wider team and assist at events throughout the year (this may include some evenings and weekends).
Main tasks and responsibilities
1. Fundraising Support
· Check current platforms to collate daily registrations and assign to appropriate region
· Manage Facebook donation report through GivePanel
· Monitor Community Fundraising email inbox, contact supporters and fulfil fundraising pack requests
· Assist with the regional running portfolio and steward runners
· Answer and respond to enquiries on the fundraising hotline
· Assist the community fundraising team with admin, marketing, and stewardship
· Manage our offline fundraising materials through our fulfilment partner, ordering replacement materials when needed
· Contribute content for regional social media
· Ensure all fundraising activities operate within best practice, regulatory guidelines and comply with health and safety requirements
· Act as a champion for fundraising compliance across the organisation, including ensuring adherence to the Fundraising Regulator’s Code of Fundraising Practice, the General Data Protection Act and other relevant legislative requirements.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Remote with travel across the North of the UK
Closing date: Sunday 24 August
NB: Please note that we are interviewing on a rolling basis and may close the advert earlier than the stated deadline if we successfully fill the role..
Please download the job description to see full role responsibilities
Registered Charity
51 - 100
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.
The client requests no contact from agencies or media sales.
Thank you!
Stewardship is seeking an inspiring and strategic leader to head our Philanthropy Fund service. As part of our Leadership Team, you’ll champion biblical generosity, drive innovation, and lead a passionate team delivering exceptional service to high-impact donors.
You will lead a team of ten to deliver the vision for our Philanthropy Fund within Stewardship’s corporate strategy, lead and grow our Donor Advisory Board service, cultivate deep client relationships and expand our reach across philanthropy networks. Driving income growth, providing data-led insights as well as representing Stewardship at key events.
You'll need to be an empathetic leader, able to work strategically and collaboratively across teams. A strong communicator with a passion for innovation and client relationships who is motivated by seeing lives transformed through Christian generosity.
This is a 12 month, maternity cover role.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
Thank you!
Location: The Baytree Centre, London
Hours: 21–28 hours per week (to be agreed between Monday–Thursday, 9AM–6PM)
Salary: £50,000–£59,000 per annum (FTE, pro-rated)
Application Deadline: 1 September 2025 at 23:59PM
Eligibility: This post is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010.
Contract: 12-month interim (Fixed Term Contract with view to permanent)
About the Role:
As Development Director, you’ll lead Baytree’s fundraising, communications, and corporate engagement—driving income and influence making it possible for even more girls and women to achieve their potential. You’ll report to the CEO and play a key role on the Senior Management Team, shaping strategy and unlocking new opportunities for growth.
This is a dynamic and outward-facing role for a strategic thinker with a passion for storytelling, partnership-building, and social impact.
Key Responsibilities:
- Fundraising Leadership: Deliver a diverse income strategy across trusts, corporates, major donors, digital campaigns, and events.
- Communications: Shape Baytree’s voice and tell bold, data-driven stories that resonate with stakeholders.
- Corporate Engagement: Build long-term partnerships that align with Baytree’s mission and add real value.
- Team Development: Lead and coach a high-performing team, fostering a culture of excellence and care.
- Strategic Leadership: Contribute to organisational strategy, performance reviews, and risk management.
What We’re Looking For:
- Proven experience in fundraising and income generation
- Strong communication and stakeholder engagement skills
- Strategic mindset with experience in team leadership
- Ability to align fundraising with programme needs and impact
- Commitment to Baytree’s mission and values
Registered Charity
11 - 20
A Social Inclusion Charity Supporting Women & Girls in London
The client requests no contact from agencies or media sales.
Thank you!
What if you could be part of a technology transformation that creates meaningful change for the communities that need it most? Imagine working on digital products that deliver help and hope to millions while building your career in a truly cause-driven environment?
About the opportunity
As a Senior Product Manager, you'll manage delivery of digital services at the Alzheimer's Society as part of an exciting technology transformation programme. You'll be at the heart of this transformation. You'll work with multidisciplinary product teams to deliver modern, secure and user-centred tools through a sustainable, user-led approach. Enhancing our capabilities and maximising our impact. You'll have the opportunity to work on a wide range of products as the organisation's needs evolve, and you'll help scale our largest products to thousands of users.
You'll be in an impactful role within our IT Delivery team working closely with the Digital team and part of our Technology Directorate. You'll report to the Product Lead for your professional development. You'll lead on cross-functional product portfolios using agile methodology, setting goals, strategy and priorities that define how thousands of people get support from us daily.
If you're an experienced Senior Product Manager looking for an opportunity to deliver digital services in a mission-driven environment, we'd love to hear from you. Your expertise will make a meaningful difference to families facing dementia's greatest challenges, and your work will make a real difference to their lives.
About you
You're a user focused Senior Product Manager with a successful track record of leading multidisciplinary teams to deliver digital products using agile methodology in large organisations. You have significant experience in understanding and balancing client, organisational, and technical needs when setting product strategy and direction. You're passionate about Tech for Good with a genuine desire to work in an equity-driven organisation solving real world problems.
You'll have:
- Successful track record of leading multidisciplinary teams to deliver digital products using agile methodology in a large and complex organisation.
- Significant experience in understanding and balancing client, organisational, and technical needs and knowing how to balance these when setting product strategy and direction.
- Significant experience of researching, prototyping, launching and scaling products and platforms from inception to live.
- Ability to embody a product-mindset and be intensely user-focused, using qualitative and quantitative data to track progress against user outcomes.
- Significant experience working cloud architecture and infrastructure and managing relationships between interdependent technology teams.
- Strong influencing skills with the ability to persuade and negotiate with senior stakeholders up to Director level.
- Commitment to sharing knowledge, mentoring and coaching others with a passion for working collaboratively.
What you’ll focus on
- Leading the creation and evolution of the product vision, strategy, and objectives while discovering, defining, and validating problems presented by user insight, stakeholder priorities, organisational needs, and technical team members.
- Coordinating across complex dependencies to deliver features that improve the overall user experience while engaging with teams across the organisation to align plans, understand priorities, and communicate changes to users.
- Collaborating with user-centred design specialists and technical specialists to make sure our services are sustainable, flexible, and designed with users in mind - while developing product roadmaps that balance this alongside organisational priorities.
- Using qualitative and quantitative data to make informed, outcome-focused decisions while tracking and monitoring product performance and user outcomes to iterate and improve on features.
- Taking a responsible and ethical approach, considering the social impact our services create and minimising potential unintended consequences.
- Line managing and coaching members of the product community as we continue to grow, building a team culture in line with our organisational values.
Ready to be part of something impactful? Join the digital transformation of one of the UK's largest charities. Where your product expertise helps deliver help and hope to millions while working on products that truly matter.
Important Dates
Application Deadline: 23:59 on Sunday 24th August.
Applications will be reviewed: Week commencing 25th August.
Interviews will take place mid-September.
The interview process will include a task, followed by a competency panel interview taking place via Microsoft Teams on the same day. Candidates will need to allocate 2 hours of time on the day of their interview.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Thank you!
The Barbican is a multidisciplinary international arts centre in the City of London.
Across its theatres, concert halls, cinemas, galleries, business venues, public and community spaces, the Barbican showcases the most exciting artists and performers from around the world, pushing traditional artistic boundaries and helping us understand our lives in new and unexpected ways. Each year, the Centre presents hundreds of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.
Firmly rooted in its neighbourhood, the Barbican collaborates on projects with local communities, and supports young people and emerging talent to develop their artistic practice and access jobs in the creative industry.
Our core values are: Inclusive, Connected, Sustainable, Joyful and Daring.
As we enter an exciting new stage of the Barbican’s life, there couldn’t be a better time to join us. Focussed firmly on the future, we’re working on ambitious plans to create better access to the arts, transforming our building and reimagining what an arts centre can be. Through our work on Equity, Diversity and Inclusion, we’ll ensure the Barbican becomes a place where everyone belongs – where creativity, enterprise, and learning coexist, and everybody can achieve their fullest potential.
The role
Are you passionate about fundraising and supporting an inspiring programme of artistic events, learning activities and community work?
We are seeking a Philanthropy Officer to play a key role in supporting and delivering excellent stewardship for our Patrons and most generous individual donors. From dance and film, to music, theatre and visual arts the Philanthropy team works across the whole of our ambitious and joyful cross-arts programme, giving you the chance to share the best of the Barbican with our closest supporters.
The Philanthropy Officer will be the main point of contact in the Philanthropy team, primarily account managing our lower-level Patrons and supporting the stewardship and recruitment of higher level donors. Alongside the delivery of our Patrons scheme, they will lead on all individual giving events and manage the philanthropy team’s participation in Development-wide events such as exhibition private views. The Philanthropy Officer also provides key administrative support to the Philanthropy team, keeping track of financial reconciliation, preparing invoices, and managing accurate income data in our CRM Spektrix.
This is an excellent opportunity for someone eager to build on their experience of relationship management and develop their career in fundraising while contributing to the work of an exciting multi-arts venue at a key point of change for the
organisation. The successful candidate will be supported to gain experience across all aspects of individual giving, and to develop themselves as an ambitious and high-achieving fundraiser. The Barbican offers an excellent range of staff benefits full details can be found on our website.
The client requests no contact from agencies or media sales.
Thank you!
What if your expertise in IT project management could help drive transformational technology change that directly supports families facing dementia's greatest challenges?
About the opportunity
As Senior IT Project Manager, you'll lead some of our most complex technology programmes. Overseeing delivery of major technology initiatives that directly enhance our ability to support people affected by dementia. You'll line manage a team of IT Project Managers and Project Support Officers. You'll bring out the best in your team while delivering complex, high-impact projects on time and within budget.
This is an important technical leadership role within our Technology Directorate. Working closely with our Project Management Office (PMO) to implement large-scale technology projects using PRINCE2 and Agile methodologies. You'll build relationships across the organisation. Managing cross-functional specialist teams and ensuring our technology infrastructure, systems and applications evolve to meet the needs of those we serve.
If you're a seasoned project management professional looking for an opportunity to contribute to transformational change in a cause-driven environment where your technical expertise makes a meaningful difference - we'd love to hear from you.
About you
You're an accomplished Senior IT Project Manager with proven expertise in delivering complex technology programmes. You have substantial line management experience and a passion for developing others while driving successful project outcomes. You thrive in technical environments, connecting effectively with both specialist teams and business stakeholders to deliver results that matter.
You'll have:
- Significant line management experience with responsibility for team development, performance management, and leading through organisational change.
- Proven track record in senior IT project management roles, delivering complex technology change programmes with lasting organisational impact.
- Extensive experience across technology infrastructure, data, digital, systems and/or applications project delivery, with in-depth expertise in at least one area.
- Advanced understanding of end-to-end project lifecycle management, including planning, risk management, resource allocation and financial controls.
- A formal project management qualification at Practitioner level (PRINCE2, MAPM, PMP, or APMG) alongside experience with both traditional and Agile project management methodologies.
- Excellent communication abilities, engaging technical and non-technical audiences with equal effectiveness alongside strong stakeholder management and influencing skills.
What you’ll focus on:
- Formal line management and development of a small team of IT Project Managers and Project Support Officers including coaching, mentoring and supporting their career progression.
- Leading selected technology programmes within our broader Technology Transformation initiative, ensuring projects meet deadlines, budgets and strategic organisation wide objectives.
- Managing cross-functional specialist teams and building effective partnerships with internal and external stakeholders to deliver sustainable technology solutions.
- Developing comprehensive project plans, maintaining proper governance structures, and producing regular progress reports for senior leadership and project boards.
- Identifying, documenting and managing risks and interdependencies across programmes, escalating resource conflicts and issues as appropriate.
- Working collaboratively with the PMO to ensure projects align with our methodology standards while supporting the organisation's broader strategic goals.
Ready to lead a team where every successful project deployment, every system enhancement, and every technological advancement directly empowers our mission to transform lives affected by dementia?
Important Dates
Application Deadline: 23:59 on Sunday 17th August.
Applications will be reviewed on week commencing 18th August.
Interviews will begin end of August.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Thank you!
You will co-ordinate, organise and facilitate the successful and safe provision of group services delivered in community venues across the borough: Singing for the Brain, Dementia Cafés and a Peer Support Group.
Our service delivery is both virtual and face to face, with a strong emphasis on community outreach and engagement. We particularly welcome applications from people who are representative of the communities we serve in Hounslow.
This is a home-based role, with frequent travel within the borough. Expenses are paid for travel.
Interviews will take place the week commencing 8th September.
About you
This is a rewarding front-line role that makes a real difference to the lives of people living with dementia. You will be working across a large and diverse community and will have the ability to communicate well with a wide variety of people and adapt to different settings.
- We are looking for someone with strong organisational and people skills who will help us to expand our reach and hold relationships with internal and external stakeholders.
- You will need to demonstrate an understanding of dementia and the impact that it has on people’s lives. You will have the confidence to work independently, facilitating groups of people in community settings and managing volunteers.
- Experience of supporting similar groups, leading and co-ordinating person-centred engagement and activities, is highly desirable. The ability to travel independently within the borough is essential.
What you’ll focus on:
- Delivering regular activity and support groups at community venues
- Recruiting and supporting group volunteers
- Maintaining accurate records and capturing service user feedback
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Thank you!
Are you keen to develop in a support role within a property and facilities function?
A new opportunity has arisen to help support a small team delivering a customer focused facilities service across two sites; the Methodist Church House and the United Reformed Church House, both within five minutes’ walk of each other. In this new role you will work alongside the Buildings and Facilities Manager to ensure the smooth and efficient operation of both sites, supporting the maintenance of high operational standards, and contribute to a safe, accessible and welcoming environment for all staff, visitors, and tenant partner organisations.
You will be educated to GCSE level and already have experience in planning, recording and assimilating information in a customer focussed service role. You have good communication and interpersonal skills as well as excellent organisation and prioritising skills. An ability to perform physical tasks, including lifting and inspecting hard to reach areas, is essential.
We can offer you a flexible and friendly working environment.
If you are interested in working for us and can meet the above requirements, please visit our job page.
Closing date: 12 noon, Friday 22 August 2025
Interviews: Tuesday 9 September 2025
Registered Charity
51 - 100
Wherever you are on your journey, we are here for you. We are a community that shares Gods love and joy in the hope of making the world a better place
The client requests no contact from agencies or media sales.
Thank you!
The need for what we do has never been greater – churches, charities and ministries are losing valuable time to increasingly complex legal and financial compliance. The opportunities for mission and ministry have never been greater, but those called to this important work are under financed, under resourced and in some cases burning out. For all Christians, called to live and give generously, the pressures of modern life and confusion over how to give well, is restricting an abundant outpouring of generosity.
We’re investing in technology to grow our payroll services, and part of your role will be to help us transition onto the new payroll software smoothly and effectively. At the same time, we are developing other aspects of our consultancy offering and around 40% of your role will be to provide support and cover for these services to the treasurers and trustees of our clients.
As Administrator, your role will support the work of our highly acclaimed teams serving our church and charity partners, specifically providing our payroll and consultancy services. Our professional services at Stewardship are in great demand and we are looking to build on the support we provide to UK churches and Christian charities. You will work alongside our award-winning Payroll Bureau team and our Consultancy Helpline with responsibility for building relationships with and serving a distinct group of churches and Christian charities.
This is a 12 month fixed term contract.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
JOB PURPOSE
UK for UNHCR (UK4U), the UN Refugee Agency's national charity partner, is looking for a Prospect Research Manager to join its Partnerships and Philanthropy Team (PPH). This role will play a key part in continuing to build our UHNWI, HNWI, Trust and Foundation and Corporate pipelines, by working closely with fundraising colleagues as well as UNHCR internationally.
This role reports to the Head of Philanthropy and manages the Prospect Research Officer. The post holder will identify research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation, operating within the organisation’s due diligence process. The post holder will work closely with senior stakeholders within PPH to help drive each area’s strategy and the overall team objectives.
The role manages UK for UNHCR’s due diligence process from renewing due diligence on existing pipelines, to completing new due diligence profiles utilising key due diligence tools and platforms, working with the PPH team, SMT and UNHCR’s global due diligence team.
Passionate about the refugee cause and UNHCR’s contribution, you will have demonstrable experience of successfully identifying prospects as well as preparing and presenting in depth prospect briefs for across the high value fundraising pipeline from UHNW and HNW individuals, Trusts & Foundations and corporates. You will be familiar with using a variety of information sources, of complying with GDPR and other regulations and working with a CRM database. Donor focussed and a problem solver, you will with have excellent written and verbal communication skills and be someone who enjoys working as part of a team.
We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
Role Responsibilities
- Collaborate with the Head of Philanthropy and Senior Stakeholders within PPH, to build upon the overarching strategy for the prospect research function, to deliver a strong and sustainable prospect pipeline
- Using a broad spectrum of sources, identify, research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation. Support fundraising staff in prioritising prospects and building pipelines.
- Lead meetings with senior stakeholders (CEO and Fundraising Heads) to discuss new prospects and the current HNWI portfolio and Corporate pipeline.
- Keep up to date on research and due diligence trends including identifying ways to improve risk research, due diligence and market insight.
- Work within UK4U’s due diligence policy and processes, maintaining a system to enable the organisation to track due diligence carried out, ensuring compliance with all regulatory best practice standards.
- Track and manage prospect research KPIS using power BI.
- Produce in-depth, well-written reports on prospects based on a combination of data from the donor database, open access records and other markers of high-quality donors.
- Managing and coaching an officer level prospect research role, overseeing their work on key projects and developing their skills.
- Embed best practice use of the database within the team, developing tools to analyse and review our prospect pool and how prospects are moved through the pipeline.
- Implement new research techniques as they arise, striving to design a high quality and efficient prospect research methodology.
- Carry regular pipeline reviews to ensure pipelines remain dynamic and fit for purpose.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
Personal Attributes and Experience
Essential Experience
- Experience of providing strategically aligned research to help identify and prioritise prospects capable of offering significant financial and/or other support.
- Experience of profiling, network mapping, prospect qualification and other intelligence gathering activities.
- Experience of working with colleagues in Individual Giving as well as with major donor and corporate fundraisers to optimise use of a CRM database to identify potential prospects.
- Experience managing, coaching, motivating and supporting more junior members of the team.
- Experience carrying out due diligence.
- Strong understanding of GDPR and working within GDPR policies.
- Experience of working with senior stakeholders (CEO and Trustees and fundraising board members) to identify key prospects within their networks and offering recommendations on next steps and areas of UNHCR’s work that may be of interest to prospects.
- Experience of working on fundraising databases.
Essential Skills/Knowledge
- Ability to investigate, analyse, and synthesize large quantities of data into a user-friendly and concise format for the use by fundraisers and key volunteers (e.g., Trustees).
- Ability to act proactively to identify new prospects.
- Knowledge of due diligence platforms and how to carry out due diligence effectively.
- Ability to lead meetings with senior stakeholders.
- Ability to juggle and prioritise multiple tasks and meet deadlines.
- Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
- Ability to learn quickly and adapt to new situations well.
- Demonstrable strong oral and written communication skills.
- Ability to be discreet with valuable and personal donor details that are often confidential.
- Ability to problem-solve effectively.
- Ability to take a tactful and ethical approach to fundraising tasks/projects.
- Demonstrable understanding of GDPR and other regulatory compliance issues.
- Ability to work proficiently with CRM databases (knowledge of Salesforce helpful).
- Ability to work proficiently in Microsoft Office Suite.
- Strong understanding of the UK philanthropic environment across UHNWs/ Major donors/ Trusts and Foundations and Corporates.
Desirable Skills/Experience (not compulsory)
· Demonstrable interest in or higher education on/or similar study on international development/humanitarian issues.
· Line management experience.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
28 days’ leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
We are actively reviewing applications for this positions and interviews will be held on a rolling basis. To avoid disappointment, submit your application now.
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Registered Charity
51 - 100
We stand with refugees – will you join us?
The client requests no contact from agencies or media sales.
Thank you!
Head of Finance
Brain Research UK are seeking a Head of Finance to oversee the finance function and participate in the development of this evolving charity.
About us
Brain Research UK (BRUK) funds world-class research to discover the causes, develop new treatments and improve the lives of all those who are affected by neurological conditions.
The brain is the most complex organ in our body. It weighs just 3lb, yet it controls our emotions, senses and actions. Every single one of them. It is how we process the world around us. So when it breaks down, we break down. It doesn’t have to be this way.
There are hundreds of neurological conditions. We fund the best research to discover the causes, develop new treatments and improve the lives of those affected. We inspire scientists and families to come together, side by side, stride by stride.
We are an agile organisation operating with a small staff base to deliver far reaching impact.
The role
Effective financial management is central to our strategy and operating model. The Finance Manager will be crucial in determining how we manage our finances, resources and operations whilst embedding a culture of financial efficiency and effective controls.
Reporting directly to the CEO, the Head of Finance will lead on financial matters and be expected to provide critical financial information, insightful analysis and timely reporting to facilitate the growth of the Charity.
The role is standalone but working within a closeknit team. It with therefore have a degree of autonomy but will be expected to contribute to the wider development of the Charity. This is a pivotal appointment within the Charity and will provide some broad exposure to the Board and Investment Committee.
We are therefore seeking a dynamic qualified accountant who has had wide exposure to financial reporting and processes, preferably within a fundraising Charity. Being a financial ‘all rounder’, there is a real opportunity to contribute to the way the Charity operates by instilling sound financial operations and providing meaningful financial reporting. The role provides an opportunity to lead the finance function and will suit a progressive accountant looking for this kind of responsibility.
We would therefore be looking for an individual that has demonstrable experience in operating financial functions and has the personality to fit within a charity that works collaboratively.
The client requests no contact from agencies or media sales.
Thank you!
The Trustees of The Pixel Fund are excited to appoint the Fund’s first Chief Executive Officer (CEO) to oversee the next stage of its growth and development following further generous bequests by the Trust’s settlors, and with planned increases in the level of future grant-making.
ABOUT THE ROLE
We are looking for a dynamic individual who has the skills, experience and aptitude to work with the Trustees to refine and support delivery of The Pixel Fund’s overall vision and strategy, and to be the public face of the charity.The successful applicant will be responsible for managing the day-to-day operations of the charity, currently carried out by a part-time administrator, which position is to be discontinued following the CEO appointment.
We are looking for an individual with experience of working in a leadership role with a board of Trustees, ideally with hands-on experience in grant-making and grant management, including managing a portfolio of live grant-holders.Strong financial and budgetary management skills are also desirable, in particular to reduce the Charity’s reliance on the Voluntary Treasurer.
The Trustees wish to appoint an individual who has a demonstrable understanding of, and commitment to, supporting the mental health and wellbeing of Children and Young People.The role will include upholding the charity’s vision, values and strategic focus, including championing equality, diversity and inclusion across our work.
The appointment is currently offered on a part-time basis of 3 days per week, with the potential to be extended in future.Candidates should note that The Pixel Fund does not have a permanent base and almost all activity is conducted online (including grant management).
Hours and place of work are flexible, but as all Trustees are based in the South-East of England, that location is desirable. The successful applicant will be required to attend all Trustee meetings (around 7 a year), which are generally held in the evening (usually online, but occasionally in person) and some travel will be necessary to visit grant holders and other stakeholders.
ABOUT THE PIXEL FUND
The Pixel Fund (Charitable Incorporated Organisation No. 1191052) is a small charity that makes grants to support improvement in the mental health and wellbeing of Children and Young People.Since we were first established in 2011, we have distributed more than £1.5million to UK registered charities.We have a preference for supporting projects, but do also fund core costs.The work of the Trust, including all grant-making, is currently overseen by three experienced Trustees, together with a Voluntary Treasurer and a part-time Administrator.
Our work to support the mental health and wellbeing of Children and Young People is more important than ever.As our name suggests, we are a small facet of the wider funding picture, but we aim to punch above our weight in the support we give.We focus on funding small and medium-sized charities, where our grants will have most impact.
The client requests no contact from agencies or media sales.
Thank you!
The essentials …
- Salary: £50,000 - £55,000 per annum, commensurate with experience
- Location: Hybrid, with at least one day per week at Burlington House, Piccadilly, London
- Contract: Full-time, 15 month fixed-term contract (with potential to extend)
- Reporting to: Director of Membership & Development
- Direct reports: None initially
What you’ll be doing …
We are looking for a strategic and proactive fundraiser to lead the launch and delivery of a capital campaign to refurbish our Grade II* listed Lecture Theatre at Burlington House - a flagship project to enhance accessibility, sustainability and the visitor experience at the heart of our historic home.
Alongside this, you will support income generation across a range of charitable programmes, including education, outreach and member engagement, helping to grow both restricted and unrestricted income and strengthen the Society’s long-term supporter base.
This is a highly collaborative role focused on delivery. You will lead day-to-day campaign activity, with particular emphasis on individual giving, donor engagement and external communications. You will also play a key role in building the systems, processes and approaches that will underpin future fundraising success, supporting the Society’s wider ambition to grow income and resilience over the next decade.
This is an opportunity to shape and deliver visible, mission-driven campaigns at a pivotal moment for the Society, contributing directly to our impact, profile and financial sustainability.
Overall responsibilities / requirements ...
- Lead the capital fundraising campaign for the refurbishment of our Grade II* listed Lecture Theatre, driving income growth through individual giving, corporate partnerships and trust funding.
- Generate income to support our education and outreach campaigns, working collaboratively with colleagues in education, outreach and communications to engage a broad range of supporters.
- Shape compelling cases for support and deliver segmented donor communications that resonate with different audience groups.
- Strengthen internal fundraising infrastructure by improving systems, processes and reporting, ensuring the Society is well-positioned for future income growth.
- Support the Director of Membership & Development by preparing briefing materials, contributing to proposals, and identifying prospects for large gifts or grants.
- Manage timelines, budgets, and reporting related to campaign activity.
- Liaise with external suppliers, funders and design/marketing support as required.
What we’re looking for …
Essential
- Proven experience in a senior fundraising role, ideally within a charity, cultural or education focused setting.
- Demonstrated success delivering capital appeals and/or public fundraising campaigns.
- Track record of securing donations from individuals, major donors, companies and/or trusts.
- Experience developing and implementing fundraising strategies.
- Excellent written and verbal communication skills with strong interpersonal skills.
- Organised, self-motivated and able to manage multiple priorities.
- Understanding of establishing individual giving methods, including regular giving, legacy fundraising and digital channels.
- Familiarity with CRM systems (ideally Dynamics 365).
- Knowledge of fundraising regulation, GDPR and best practice in donor data handling.
Desirable
- Experience working on heritage, science or education-related campaigns.
- Experience collaborating with senior stakeholders, volunteers or boards/committees.
- Member of the Chartered Institute of Fundraising.
A bit about us …
The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. Our London office is situated in the beautiful London hotspot of Piccadilly in Burlington House, just next door to The Royal Academy.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:
- 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
- Option to purchase up to 2 days extra holiday days per year
- Contributary pension scheme with 10% employer contribution
- Access to 24/7 online GP with mental health & wellbeing counselling
- Free premium Headspace account for you and 2 members of friends/family
- Discounts and recognitions scheme
- Cycle to Work scheme
- Season Ticket Loan scheme
- Life Assurance and Income Protection schemes
- Free access to Royal Academy exhibitions
- Free Geological Society Fellow membership for qualified staff
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.
How to apply …
Please head to our website (by clicking the button above) and read the job description in full for instructions on how to apply.
As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to:
- Anonymise your application by stating only your initials in your CV (including your file name) and cover letter.
- State your initials only in the subject line when sending your application.
- Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable.
We regret that unsuccessful candidates will not be contacted. Please let us know if you will require any special provisions to be made should you be called for an interview.
All applicants must have the right to work in the UK.
The client requests no contact from agencies or media sales.
Thank you!
Our Generalist Advice Supervisors provide excellent on-the-day generalist advice supervision across our services.
You could supervise advice already, or be an experienced adviser looking for their next move. This role is perfect for a candidate who wants to deliver an immediate impact in their work and is enthusiastic about bringing people along with them. You'll maintain a consistently high quality of advice and helping clients by providing support, guidance and feedback on a day-to-day basis by:
- actively supporting the quality of generalist advice and pathfinding (triage) by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, that research and campaigns issues are identified and outcomes are recorded
- actively supporting each team member to develop their skills and competences, by guiding, demonstrating, encouraging, suggesting, coaching, giving timely & constructive feedback and challenging appropriately
- adapting the level of support to individual competence and taking account of the whole team’s needs.
- managing the practicalities of advice sessions by overseeing and managing all practical issues relating to the session
PRINCIPAL TASKS AND RESPONSIBILITIES
Supervision
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Ensure that all advice given under your supervision conforms to Citizens Advice quality standards and with our systems and procedures.
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Supervise advice teams in our main office, at outreach locations and on remote services (e.g. Adviceline) to ensure smooth running of services and client journeys.
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Manage drop-in sessions at our main office and at external locations
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Identify general training and support needs in paid and voluntary staff under your supervision and feed back into the organisation’s learning and development plan.
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Provide timely feedback to paid and voluntary trainee advisers by observing client interviews and reviewing follow-up work
Quality assurance and training
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Working as part of our case review team, conduct case reviews to set rectification action for both paid and voluntary staff to ensure Citizens Advice quality standards are met.
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Keep up to date with legislation, case law, policies and procedures, and disseminate updates to paid and voluntary staff through our communications channels.
Research, campaigns and partnership building
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Take part in the organisation’s responses to local research and campaign issues by supporting paid and voluntary staff to collect case studies and statistical data.
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Contribute to developing partnerships with other organisations to support our advice work.
Other duties and responsibilities
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Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of our service.
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Be alert to funding opportunities and contribute to funding bids and proposals.
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Demonstrate commitment to the aims and policies of the Citizens Advice service.
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Abide by the health and safety guidelines and share responsibility for own safety and that of colleagues.
PERSON SPECIFICATION
Essential
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Ability to commit to and work within, the aims, principles and policies of the Citizens Advice service and the vision of Citizens Advice Kensington and Chelsea.
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If not currently a supervisor, a minimum of two years’ experience and demonstrable ability of delivering good quality generalist advice.
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Experience of delivering advice across different channels (telephone, in-person, etc.).
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Understanding of the complex needs of our clients, the ability to empathise, and to deliver advice in a way that meets the client's needs
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Ability to prioritise own work, meet deadlines and manage a variety of duties.
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Good interpersonal and communication skills, verbally and in writing.
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Proven ability to build relationships with clients, volunteers, staff and partners.
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Experience of working with, managing and developing volunteers.
Desirable
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Familiarity with Citizens Advice’s policies, procedures and systems.
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Experience of formally or informally supervising, mentoring and/or guiding colleagues.
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Experience in giving debt advice
The client requests no contact from agencies or media sales.