Individual giving manager jobs

About the opportunity
As Head of Impact & Quality, you’ll lead the department that covers impact measurement, evaluation of our programmes, data management, curriculum development, training and quality of tutors and other initiatives that drive the evidence-based culture of Action Tutoring. With a strong understanding of the charity's theory of change, you’ll strengthen existing impact and quality processes and make strategic recommendations that develop these further. You’ll play a vital role in helping the Senior Management Team balance quality and quantity with sustainable business decisions. As well as leading the department, you’ll build external networks and represent the charity externally at relevant events, in person and online. As Action Tutoring begins planning for a new strategic cycle, you’ll design, evaluate and advise on the scale up of pilots in new ways of achieving our mission.

Closing date: Monday, 27th October 2025 at 9am
Interviews:Monday, 3 and Tuesday, 4 November 2025.  There may be a second round of interviews.
Start date: Ideally Monday, 1st December 2025
Contract and hours: Permanent. Full time. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours.  We are open to 0.8 or 0.9 FTE for the right candidate.
Place of work:This role can be remote, with occasional travel required. Our London office address is: 8-10, Fivefields, Grosvenor Gardens, London SW1W 0DH

Duties and responsibilities
 
People and Cultural Leadership 

• You’ll manage the workload distribution across the Impact & Quality department functions and teams, ensuring that projects are delivered according to strategic priorities. 
• You’ll line-manage a small team of managers who have responsibilities for curriculum, training, quality, insights and data management activities across the department.

 
Strategic and Senior Management 

• You’ll contribute to Senior Management Team discussions and decisions, representing the impact and quality functions, ensuring all decisions consider the implications on our evidence base, protecting the drivers of impact and maintaining our reputation as a sector-leading impact organisation.

Impact and quality oversight

• Leadership and oversight to ensure continued smooth implementation of a Randomised Control Trial lasting the first 6-9 months of this role. 
• You’ll be accountable for the development and implementation of the Impact Strategy of the organisation.

A full list of duties and responsibilities can be found in the job description attached to the BreatheHR advert. 

Person specification
 
Qualifications criteria: 

• The right to work in the UK.
•  University degree or equivalent experience in a relevant field of quantitative or social research. 

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Excellent project management and project sponsor skills and experience, able to juggle multiple complex projects that are cross-organisational and manage external stakeholders. 
• Able to manage other experts and get the best from them drawing from an interdisciplinary approach to your work.
• Enjoys leading a team, supporting development of manager skills and capabilities. 
• Understands how a theory of change drives the development of delivery and is able to apply this to new modes of operations. 
• Strong logical reasoning, able to break processes into logical steps and understands how to maintain excellent data management practices. 
• A confident user of databases able to utilise the data it holds to generate insights for the SMT. Champion good data governance in collaboration with the Data Manager. 
• Experience of Salesforce CRM would be desirable but not essential. 
• Very familiar with the principles of evaluation and how to design evaluations to produce meaningful and reliable insights. This includes qualitative and quantitative activities. 
• Experience of working with external partners to evaluate work. Experience of developing pilots or start-up scale organisations would be desirable but is not essential. 
• Strong numerical skills, able to conduct diagnostic and predictive analysis of quantitative data sets. 
• Strong written communication and research skills, able to produce clear and jargon-free reports and summaries that synthesise qualitative trends. 
• Strong change management skills and experience, ensuring innovations are launched and embedded successfully. 
• Able to plan at a strategic level, factoring in external environment trends, financial limitations and scalable solutions. 
• In addition, the job holder is expected to substantially demonstrate the four competencies in our competencies framework at the ‘Head of ‘Level. 

You will be likely be more successful in this role if you have: 

• Experience working in the charity sector. 

ROLE OVERVIEW

The role is responsible for delivering comprehensive HR support across the organisation covering recruitment, onboarding, training, and support for performance management and employee relations.  It includes managing volunteer processes and working closely with both internal managers and external HR and training providers.

The postholder will play a key role in maintaining effective HR systems, ensuring policy compliance and supporting a positive work culture.

Key responsibilities

· Managing end-to-end recruitment processes across multi-disciplinary teams, including: recruitment, onboarding, DBS checking, training and development, absence and performance management, and leaver processing

· Oversight of SCT’s volunteer recruitment, onboarding, training and administration in collaboration with SCT’s manager

· Working closely with SCT’s outsourced HR support

· Providing SCT managers with guidance on volunteer recruitment and any management issues

· Implementing, maintaining and reviewing an annual training plan for all employees

· Maintaining up-to-date staff files and HR system records including DBS validation, handling confidential employee and volunteer data in line with data protection legislation

· Supporting employee relations by assisting with complaints, grievances and disciplinary procedures including the provision of support to managers on all employee-relations matters

· Working with SCT’s Business Operations Manager to ensure accurate information is provided to SCT’s outsourced payroll administrators to ensure accuracy of all relevant information

· Supporting the ongoing review, development and improvement of clear, consistent and accessible policies and procedures across the organisation

· Working closely with SCT’s managers to promote the ongoing communication, implementation and participation in the review cycle of policies and procedures

· Undertaking other reasonable duties that may be required from time to time.

PERSON SPECIFICATION

· CIPD-qualified to level 5: significant HR management experience will also be considered

· 3+years demonstrable generalist HR management experience or similar role types – ideally in a small organisation or NFP

· Demonstrable experience of working across multiple sites

· Excellent communication skills both written and in person with the ability to adapt to a range of audiences

· Experience of presenting materials and report-writing to a range of audiences.

PERSONAL QUALITIES

· Professional demeanour

· Ability to maintain confidentiality in all matters

· Meticulous attention to detail across a range of competing demands

· Ability to align with organisational values and promote the organisation’s vision and ethos

· Commitment to working in an inclusive, person-centred and trauma-informed environment

Desirable Skills and Experience

• Experience in developing and implementing annual training and development plans.
• Previous involvement in reviewing and updating organisational HR policies and procedures.
• Experience in the charity or voluntary sector, particularly in managing and supporting volunteers.

The role has been created following collaboration between local stakeholders working in the communities of Knottingley and Ferrybridge. The role is to be part of the delivery team for CRT Engage, a person centred programme; delivering bespoke one to one support to individuals experiencing challenges that impact on their health and wellbeing. It responds to identified gaps in provision and its core focus is to support local residents in accessing and attending local support groups within the community.

You will work on an outreach basis in Knottingley and Ferrybridge to enable services and organisations to understand the direct needs of local people. The role will involve supporting community members to take ownership of developing health and wellbeing resources, and the coordination and production of a community directory.

In carrying out this role you will contribute towards the delivery of the CRT’s strategy, Yorkshire delivery plan by supporting CRT activities such as events, one to ones, workshops that respond to the challenges that exist in Knottingley and Ferrybridge; linking local people to existing support available and other organisations.

We are seeking a passionate and confident Community Fundraiser to provide excellent supporter care and develop and deliver a range of community fundraising initiatives.

The Income Generation and Communications team currently raises £5 million a year to support the work of Bolton Hospice. Our consultant-led team of doctors, nurses and other professional staff provide expert care and support for local people with terminal or life-limiting illnesses and their families, in the hospice and at home. We not only take care of patients' physical needs, but we also consider their emotional, spiritual and social needs too. And we support families and close friends, both during illness and in bereavement.

We care for patients throughout their illness, helping to improve their wellbeing and quality of life. We also provide compassionate, dedicated and dignified care for patients at the end of their life. As our services and reach increase, so does our income target, so the successful candidate will build on our previous fundraising success and ultimately help us reach more of the people in Bolton who need us.

The Role:

You will act as the first point of contact for individuals, groups who are fundraising on the hospice’s behalf, providing information, support and advice and delivering excellent supporter care.

You will be responsible for maximising participation in community fundraising activities through effective promotion of the wide range of opportunities to organise events and raise funds on the hospice’s behalf including the planning and delivery of community-based mass participation events such as the Bolton Hospice Reindeer Run.

You will inspire support and help raise the profile of the work of the hospice from community groups, associations, companies and schools by providing talks and presentations about the organisation.

Developing new and existing relationships, networking and identifying and approaching potential supporters is key to the role.

What you need:

You’ll need to be creative and flexible in order to continually adapt to the changing fundraising climate and evolve the hospice’s fundraising appeals programme as necessary.

It is a busy role, and no two days are the same, so you’ll be highly organised in order to develop thorough plans, juggle competing priorities and problem solve effectively.

You will be an inspiring and enthusiastic communicator and relationship-builder and be passionate about providing excellent supporter care. You’ll be able to use your talents to negotiate and influence stakeholders when required.

Proactive and dynamic, you’ll be able to manage an ongoing calendar of appeals whilst constantly looking to develop new fundraising initiatives. Experience of working for a charity would be an advantage, but not essential.

Why Bolton Hospice?

You will be working within a friendly and committed team in modern, open-plan offices (with flexible working hours and some home working if this suits you). Working together with the fundraising team and reporting directly to the Fundraising Manager, you’ll have the opportunity to develop your own ideas to maximize fundraising income and use your skills to make a real impact.

We offer our employees an attractive benefits package, including 35 days annual leave including bank holidays, rising to 40 days with long service (pro rata for part-time), generous enhanced maternity package, contributory pension scheme, life assurance, free parking, healthcare cash plan, Blue Light Discount Card, discounted meals and excellent training opportunities. We also offer continuity of service from the NHS with respect to pension and holiday allowance.

Bolton Hospice welcomes applications from all sections of the community, regardless of age, disability, sex, race, religion or belief, marital status or sexual orientation. Any appointment will be made on merit alone. Any offer of employment for this post will be subject to a satisfactory DBS check. Bolton Hospice has a No Smoking Policy.

RMF is a registered charity founded in 1855 whose aim is to assist registered doctors and their families who are in financial hardship. The Royal Medical Foundation is a charity based at Epsom College in Surrey, UK. It was founded in 1855 by Dr. John Propert. The foundation’s primary mission is to assist GMC-registered doctors and their families who are experiencing financial hardship. The foundation provides support in several ways: regular payments to doctors, widows, widowers, and children of doctors; One-off grants for emergency situations; and assistance with school fees for the children of doctors, helping to maintain educational stability during times of distress caused by illness, bereavement, or financial need.

The Role

The role will be assisting and supporting the case work manager in the good running, granting and management of awards to beneficiaries and the development of its impact in accordance with the RMF’s charitable objectives. The caseworker will report to the Case Work Manager but is accountable to the Chair of the RMF.

Case Work duties and responsibilities include but not limited to:

• Investigating all applications, which meet the Foundation’s guidelines to satisfy their eligibility for financial assistance. Checking the applicants’ personal and financial circumstances to make recommendations of the type and amount of assistance required. Investigating supporting documentation, potential beneficiaries and conducting due diligence to eliminate any fraudulent applications, particularly if information provided is inconsistent.

• Ensuring applicants meet the Foundation guidelines and eligibility criteria and provide the relevant information needed.

• Support the Casework Manager with preparing, drafting and presenting case papers for quarterly RMF Board meetings, as well as regularly reviewing cases and providing updates where necessary.

• Administering new and existing grants and awards, including administration of regular payments to beneficiaries. Maintaining regular contact with all beneficiaries and ensuring that any problems are dealt with swiftly. Regularly reviewing and updating existing beneficiaries’ financial circumstances and liaising with the finance department and Administrator accordingly.

• Signposting and referring as and when necessary to other agencies (e.g. social workers) and charities. Maintaining close liaison with all the other Medical Charities to ensure that all applicants receive the assistance they need, and to prevent unnecessary duplication in financial assistance. Attending regular meetings held by trusts and charities to stay connected with developments in the voluntary sector and for networking purposes.

• Signposting to support applicants with Welfare Benefit advice - ensuring that beneficiaries are in full receipt of all their eligible Welfare Benefits.

Office and management duties and responsibilities include but not limited to:

General Administration

• General office administration including dealing with all post, emails, and telephone calls for the RMF.

• Ensuring the various application forms and letter templates are kept up to date, including changes to state benefits.

• Track and monitor applicant and case load data, identifying any trends or patterns of behaviours.  Regularly monitor and update key metrics relating to applicants and case work including number of applicants per quarter and their profile/demographic, number of open and closed cases and report to the Board on a quarterly basis.

• Draft a quarterly report to the Board, monitoring data and identifying trends relating to key metrics relating to applicants and case work including the number of applicants per quarter, their profile/demographic, number of open and closed cases.

• Providing timely information as requested by the auditors and responding to any queries form the Auditors. Assisting the Director of Finance and Secretary to Council in preparing for and drafting the Annual Report and Financial Statement.

RMF Board Meetings

• Support the Casework Manager  with preparing the case papers and all supporting documentation for the Board meetings.

• Preparing the award and refusal letters after each meeting, in line with decisions made as recorded in the Minutes.

• Managing and tracking each beneficiary offer and acceptance of award.

Payment Arrangements

• Ensuring there is sufficient funding available for awards agreed by the Trustees. Liaising with the finance team to ensure payments are made on time and are accurate.  Providing appropriate updated data to the Director of Finance (of Epsom College) to add to the Grants Financial Statement.

• Providing information for payment of the monthly BACS and other payments with supporting evidence and liaising with Director of Finance and Administrator for approval of payments.

• Ensuring the correct withdrawal of unused funds is put forward at each meeting and inform Accounts Department accordingly to deduct on the Grants Financial Statement when approved.

• Ensuring that the various payments requested by the beneficiaries are reasonable, are consistent with the minuted decision, that funding is available, and payment is actioned appropriately.

Marketing and Profile raising

• Support the Caseworker Manager in developing and implementing plans to raise the profile of the RMF and target appropriate audiences within the medical sector to increase appropriate applications and report back to the Board.

• Assisting the Caseworker Manager in raising awareness of the work of RMF including writing articles for medical publications, applying for charity grants and awards as well participating in charity award events;

Compliance

• Reporting any safeguarding concerns to the Casework Manager (or other senior manager) who will escalate to the Safeguarding Lead where appropriate – following all safeguarding policies and procedures.

• Maintaining up to date knowledge of relevant regulatory and legislative guidance applicable to the Charity, including the Charities Commission guidance.

•  Ensure board reporting, recording keeping and working practices are compliant with Data Protection principles, UK GDPR and other regulatory requirements;

• Maintaining a high standard of record keeping and detailed case records, including attendance notes of any communication with applicants.

Qualifications, skills, attributes, and experience

• Experience in promoting a charity’s mission and goals to offer appropriate support to potential applicants
• A good working knowledge of the processing of grants and awards in compliance with regulatory standards, alongside financial acumen
• Strong working knowledge of the advice sector,  and the welfare benefits system to support the Charity’s beneficiaries, maximising their income and providing holistic signposting to other services
• An excellent understanding of the Data Protection and UK GDPR
• Excellent administrative skills and casework recording, with an attention to detail
• Excellent communication skills and the ability to listen and discuss sometimes sensitive and challenging information, and impart information in a way that is accessible to applicants, Trustees, and the wider community.
• Empathy and the ability to identify applicant’s areas of need
• Knowledge of working within safeguarding policies and principles
• Excellent time management and organisational skills and the ability to manage their workload
• Strong problem-solving and analytical skills 
• Resilience and the ability to maintain a professional approach even in difficult circumstances
• Excellent critical thinking skills
• Excellent administration and IT skills including competent user of Word, spreadsheets, database management systems and financial recording software, online portals and Microsoft Teams
• Ability to work from home with reliable, high speed internet

This role is under the employment of the RMF.  However, given the association and attendance from time to time at Epsom College all RMF staff are expected to be committed to the safeguarding and promoting the welfare of children and young people in addition to the applicants to and beneficiaries of the RMF. This will include regular attendance  training sessions and any other training required by Epsom College.

We reserve the right to close before the deadline if we receive a large number of applicants.

An exciting opportunity has arisen for an experienced Senior Finance Officer to join our mental health charity, to support and deliver effective, efficient financial processes and compliance with financial regulations and data protection to ensure the smooth and effective running of the organisation. 

The successful candidate will report to the Senior Operations Manager and will involve managing financial transactions and reconciliation, maintaining accurate project records, supporting the production of management accounts, costing new work, budgeting and reporting as well as overseeing payroll.

You will need to demonstrate strong analytical skills and a passion for supporting mental health research.  Attention to detail, an administrative mind and a compassionate communicator are vital to this role as well as the ability to use your initiative and manage your own workload.  Every day will be different, with the opportunity for you to develop your skills and support our projects.

This post would ideally suit someone with excellent financial administration skills and project management experience.  The post holder will also need to have knowledge of Xero and QuickBooks accounting software

Our team is committed to transforming mental health research through collaboration, inclusion and a belief in equity and anti-oppressive behaviour.  We strongly encourage applications from Black people, People of Colour, people who are LGBTQIA+, those with a disability and those who identify themselves in marginalised groups, as well as people with lived experience of mental health issues.

We offer benefits including a competitive salary, hybrid/flexible working, a NEST Pension scheme with 6% employer contribution, wellbeing support and mentoring scheme, an individual training budget and access to an Employee Assistance Programme with healthcare cash plan. Please see the full Job Description for more information.

The closing date for applications is Monday, 20th October 2025 at 9am.

The Interviews will be held week commencing 27th October 2025.

To apply please visit job vacancies on the McPin Foundation website to download an application form.

If you have any questions about the post please send your email to our contact inbox.

Overview

Are you ready to lead with purpose and make a real impact in young people’s lives?

At Change Grow Live, we believe in being open, compassionate, and bold — and we’re looking for a dynamic Team Leader to bring those values to life in our Children & Families Team. The post holder will be responsible for the operational management of the services ‘Hidden Harm’ team who support children and young people affected by parental substance misuse.

You’ll be at the heart of shaping a responsive, innovative service across Hertfordshire, empowering young people and their families to overcome challenges and thrive. This is your chance to lead a passionate team, drive service excellence, and help build brighter futures.

We are looking for a confident leader with experience in children’s services or substance misuse apply now and help us shape a future where every young person feels supported, safe, and heard.

Where: Hertfordshire

When: We're looking for the right person to join our team on a fixed term contract until the end of March 2027

Hours: 22.5 per week

Salary: £35,220.59 - £37,184.91 + Outer Fringe allowance £694.25 (Pro-Rata)

*Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. 

Responsibilities

About the role: 

• Under the supervision of CGL’s Cluster Manager, you will lead the delivery of services that empower Children, Young People, and their Families to overcome issues around substance misuse.
• The post holder will provide line management to practitioners within the service and will be responsible for the operational management and strategic development of the service.
• They will always maintain high professional standards and ensure a Young Person focused approach in all aspects of delivery with the aim of reducing harm and promoting resilience.
• They will lead by example in creating a professional and young persons focused team culture focused on excellent service delivery.
• The post holder will ensure a positive learning environment where integrity and professionalism are paramount, whilst empowering staff to ensure all attempts at positive outcomes are achieved for those using the service.
• You will support the Cluster Manager in the continual development and improvement of service delivery.
• You will develop and maintain excellent working relationships with partners both internally within the service and externally within a wider partnership.
• The Post Holder must have a valid UK Driving License and access to a car in order to work flexibly at various operational sites as required.

About you: 

• Experience of working with children and young people experiencing difficulties around Substance misuse.
• Knowledge of the issues facing children, young people and their families affected by substance misuse.
• Excellent knowledge of drugs and alcohol and their effects.
• Line management experience including the delivery of reflective practice.
• The ability to lead, empower and motivate a team.
• Excellent knowledge of safeguarding policies and practices relating to children and young people and experience of embedding these operationally.
• The ability to foster new partnerships and to maintain positive relationships with partner agencies.
• Knowledge of a range of psychosocial and evidence-based interventions around substance misuse.
• Knowledge and understanding around the ‘Hidden Harm’ agenda.
• Knowledge and experience of community-based support/outreach practices.
• Ability to ensure all record keeping, outcome monitoring and data collection is maintained effectively.
• Communicate confidently and effectively, verbally and in writing.
• Respond flexibly to the demands of the post.
• The ability to keep calm under pressure.
• Show commitment to facilitating positive outcomes for young people and their families.

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Salary Range (pro rata if part time)

CGL points 31 to 33 (£35,220.59 - £37,184.90)

ILW / OLW /Fringe

Outer Fringe (£694.25)

Closing Date

28/10/2025

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Individual giving is a fantastic, high performing team, generating over £20 million fundraised income per year. Your role will help to plan and develop fundraising strategy, budget management, as well as being responsible for delivering campaigns of significant scale and generating income both now and for the future.

If successful you will be responsible for reaching out to thousands of people across the UK to find new committed supporters, as well as growing long-term engagement with existing supporters through retention communications.

Key to this role is building relationships with internal and external stakeholders to help deliver engaging marketing campaigns at scale, across a wide range of channels and activities (including face-to-face, DRTV, direct mail, digital), driving vital income to support the charity’s research and care objectives.

About you 

You’ll have good experience of running direct marketing activity to generate income, working with suppliers and at scale to solicit funds from tens of thousands of supporters.

A well organised person with excellent communication skills, you’ll be managing relationships with key external agencies and in house stakeholders to deliver complex, multi-faceted campaigns while closely monitoring and managing significant expenditure budgets. You’ll have a real focus on monitoring key campaign metrics to optimise performance.

Working across email, online, telemarketing, direct mail, door to door and private site, you’ll understand supporter motivations, and how to increase supporter engagement, testing and evolving our campaigns to best fit what works for our supporters and ensuring that the Breast Cancer Now brand ethos is at the heart of all communications.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working 

This role will be based in our London office, however, in line with our hybrid working practice, full-time staff members may choose to work up to three days per week from home. 

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date Monday 20 October 2025 9 am

Interview date week commencing 27 October 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

 Please include details about the skills and attributes ideally required of the person you’re looking to appoint. Choose terminology and language that doesn’t discourage applicants from under the neurodiversity umbrella or from under-represented community group applying

About Camden Learning

Launched in 2017, Camden Learning is a schools-led partnership – a joint enterprise between Camden schools and Camden Council. All Camden schools are members, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.

The role

In this role you will ensure the smooth and professional delivery of Camden Learning’s services by providing high-quality customer support, delivering accurate and engaging communications, managing website and mailing content, and coordinating meetings, training, and events. You will be a central point of contact for our stakeholders, support internal operations, and contribute to the organisation’s visibility and effectiveness.

Key responsibilities

Customer support

• The first point of contact for incoming phone calls and the customer service email address
• Answering queries and directing these on to the relevant team members as required; ensuring queries that are passed on are responded to in a timely fashion

Email bulletins

• Compile, proofread and publish key bulletins
• Support the maintenance of accurate contact details in all key contact lists

Website

Ensure website content is accurate and up to date:

• Undertake routine audits of website content with relevant colleagues to ensure it is up to date
• Make updates to website content as required
• Liaise with web design agency if more extensive website changes are required

Meetings, training and events

• Ensure that our online booking system for training courses is accurate and up to date
• Liaise with course leads to confirm training details
• Respond to and resolve queries from attendees and courses leaders
• Book venues for in person training courses, and set up online sessions in Zoom
• Distribute feedback from training courses to course leaders
• Support the organisation and smooth running of conferences, meetings and events. To include front of house duties such as greeting attendees, organising refreshments as required.

Communications

• Support the implementation of our social media strategy including gathering posts from relevant colleagues, proofreading, adding images and hashtags, and overall management of our LinkedIn page and presence.
• Support colleagues with the design, publication and dissemination of Camden Learning communications.

Other

• Liaise with schools, Camden council and other partners to ensure the smooth running of Camden Learning’s services and operations
• Other tasks as required in keeping with the level of the role
• Act as a leader of social justice who:
  • Understands the material and economic and social differences between different groups.
  • Works to right the wrongs of marginalised groups.
  • Creates safe spaces and opportunities that promote equity between individuals and groups.
  • Changes systems, processes, and structures to respond better to the needs of students and the system.
  • Works to create fairness and inclusion in schools for all who study and work in them and across the local education system.
  • Interprets their role as working towards excellence and equity for all.

About you

Skills and Experience

• Tech savvy – able to pick up and use a variety of new systems easily. Confident using digital tools such as email platforms, online booking systems, and Zoom.
• Experienced using Wordpress (or similar platform) to update websites
• Excellent attention to detail
• Able to quickly build rapport and gain the trust of our customers and other stakeholders
• Excellent written and verbal communication skills
• Strong organisational and time management abilities
• Desirable – experience of coordinating large meetings, events, and training logistics
• Desirable - experience managing company social media presence platforms (e.g. LinkedIn)
• Desirable - basic design skills for creating communications and social media content

Personal Attributes

• Professional, approachable, and customer-focused
• Highly organised and proactive, with a problem-solving mindset
• Passionate about education and community development
• Proactive and able to work independently as well as part of a team
• Flexible and adaptable to changing priorities
• Collaborative and approachable, with a commitment to supporting colleagues and stakeholders
• Adaptable and resilient, capable of managing multiple priorities
• Commitment to continuous improvement and delivering high-quality services

Job Title: Legal Project Officer

Organisation: Immigration Law Practitioners’ Association (ILPA)

Duration: Four years 

Location: Hybrid / London (our anchor day is in London on a Tuesday, and there are often evening meetings in London, with occasional other travel within the UK) 

Reports to: Senior Legal Officer and Senior Legal Projects Manager

Annual leave: 25 days per annum, plus bank holidays and the week between Christmas and New Year off. 

Salary: £30,000 to £32,000 per annum starting salary, depending on skills and experience, NB. pension is 5% of salary

Working Hours: 35 hours per week, plus 1 hour lunch break (NB. evening working is required to attend any scheduled evening meetings, which ordinarily finish no later than 7pm). 

Start date: 12 January 2026

Application deadline: 11:59pm on Friday, 7 November 2025

Interviews are anticipated to be held on 1 and 2 December 2025. Shortlisted candidates will be notified by Friday, 21 November 2025.

Applications from individuals only – no agencies. Please do not use artificial intelligence in completing your application form.

Please submit a completed ILPA application form and equalities monitoring form as a Word document or in another editable format. If an application is not submitted in this format, it will not be considered. 

About the Role

The Legal Project Officer coordinates two projects which sit at the heart of ILPA’s legal policy and strategic legal coordination work.

The Legal Project Officer will work closely with the Legal Team (Legal Director and Senior Legal Officer) to run ILPA’s Working Groups and with the Senior Legal Projects Manager in a key role to coordinate strategic legal advice and litigation. The Legal Project Officer also works closely with the rest of the ILPA Secretariat, including the Chief Executive, Content and Digital Channels Manager, Training Manager, and with Trustees, ILPA and SLAC members, the SLAC Steering Committee and convenors of ILPA’s Working Groups.

You will support the organisation and running of ILPA’s thematic Working Groups, which provide a valuable forum for ILPA members to share best practice and discuss issues of current importance, assisting with agenda-setting, presenting updates, following-up on action points, answering queries, and preparing meeting summaries. The overall aim of these activities is to improve immigration, asylum and nationality law, policy and practice. 

You will work with the Senior Legal Projects Manager to develop partnerships with NGOs and legal professionals around the UK and to coordinate all Strategic Legal Advice Committee (SLAC) meetings. These meetings will be held online, across the UK. Each SLAC group will hold four meetings per year as well as emergency meetings where necessary. You will be responsible for the minute taking of all SLAC meetings. You will work with the Senior Legal Projects Manager to set member-led meeting agendas, identify member training needs, facilitate training, update the SLAC website, and feed in to monitoring and evaluation of the project. You will be responsible for coordinating SLAC Steering Committee meetings.

About you

The position would suit a self-motivated individual who is passionate about the sector and is looking to further their career in the immigration world, through coordinating and organising these two projects at ILPA.

You may be keen to be working at the heart of the systemic changes following Brexit, recent significant legislation, including the Nationality and Borders Act 2022, Illegal Migration Act 2023, Safety of Rwanda (Asylum and Immigration) Act 2024, attempts to remove people seeking asylum in the UK to Rwanda, government initiatives to “reduce net migration” such as the increased Minimum Income Requirement for family visas, the suspension of the refugee family reunion route, and the recently introduced Border Security, Asylum and Immigration Bill. 

You will have an interest in strategic litigation and how it can be used to protect and promote the rights of those discriminated against on the basis of their migration status. You will be passionate about being involved in the coordination of a unique and exciting project that brings the third and legal sectors together in developing strategic litigation. 

Given the complexity of immigration, asylum and nationality law, we do not expect applicants to have expertise in every area, but an understanding of the law and excellent critical analysis skills are key. Any successful applicant will be able to attend ILPA training to further their knowledge.

Main responsibilities

1. To liaise, work with, and gather evidence from ILPA and SLAC members to support advocacy and knowledge-sharing in the sector;

2. To coordinate and contribute to internal and external meetings;

3. To coordinate ILPA’s thematic working groups and SLAC meetings, including by attending evening meetings, agenda-setting, participating, drafting minutes/meeting summaries, and working with the Secretariat, ILPA’s thematic Working Group co-convenors, and SLAC’s Steering Committees to take forward agreed actions;

4. To handle queries relevant to ILPA’s thematic Working Groups and SLAC sent by members and others where appropriate, such as by forwarding these on to relevant individuals and drafting responses;

5. To manage SLAC’s Steering Committees;

6. To monitor, organise, and disseminate information, communications, and updates, which will often relate to law, policy, and litigation relevant to SLAC and ILPA’s thematic Working Groups

7. To assist with facilitating SLAC training events, and feed into the monitoring and evaluation.

Person Specification

Essential knowledge, experience, skills, and qualities:

1. A law degree, postgraduate qualification in law, or other relevant qualification in law; 

2. Experience of working in or with immigration, asylum and nationality law in the UK, such as in a caseworker or paralegal role;

3. Experience of building and managing effective professional relationships with a range of people, with demonstrable ability to communicate effectively in challenging situations;

4. Relevant legal knowledge, skills and judgment, including:

   1. an ability to navigate and understand the Immigration Rules and Government guidance,

   2. a general understanding of UKVI processes, and

   3. an ability to clearly communicate legal and technical information orally and in writing;

5. Excellent attention to detail;

6. Excellent planning, coordination, organisational, time management, strategic problem-solving and independent working skills, including:

   1. an ability to take a proactive approach to independent working, 

   2. managing workstreams effectively, 

   3. confidently taking responsibility for tasks and decisions, 

   4. meeting tight deadlines, and 

   5. taking a calm and diligent approach to problem solving;

7. Commitment to the principles of a non-racist, non-sexist, just, and equitable system of immigration, asylum and nationality law; 

8. Commitment to the principles of equality, diversity, and inclusion, and taking a proactive approach to espousing these principles; and

9. Commitment to be a champion of ILPA by positively encouraging your team, identifying and encouraging opportunities for growth, and celebrating success.

About the Immigration Law Practitioners’ Association

The Immigration Law Practitioners’ Association (ILPA) is a charity and a professional association the majority of whose members are barristers, solicitors, advocates and IAA (previously OISC) regulated advisers practising in all aspects of immigration, asylum and nationality law. Academics, non-governmental organisations and individuals with a substantial interest in the law are also members.

Founded in 1984 by leading practitioners in the field, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. ILPA is represented on numerous government, official and non-governmental advisory groups and regularly provides evidence to parliamentary and official inquiries.

The Secretariat does not give advice to members of the public on individual cases but works closely with members to ensure that they are enabled to do their best for their clients. It runs ILPA’s busy training programme and produces a wide range of information for members and non-members.

The objectives of ILPA are:

• To promote the advising and representation of immigrants;

• To provide information to members and others on domestic and European immigration, asylum and nationality law; and

• To secure a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law practice.

ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and people from less privileged socio-economic backgrounds. We are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome an application from you if you can see yourself in this role and have an appetite to gain new skills, knowledge, and experience. We encourage applications from individuals who have lived experience of the UK immigration or asylum system or of the hostile environment.

We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.

About the ILPA Team 

You would be joining a small team, of around 10 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in which you will be expected to work from an office setting in London, together with team members living in England and Scotland. On average, once a month, there will be a Working Group meeting in the evening that you will need to run in London. The rest of the time you will ordinarily work remotely or wherever conferences, training events, or meetings might take place. 

About the opportunity

We are now recruiting for a Programme Coordinator for our schools in the North West.

• The North West Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
• The North West Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.

Deadline: Sunday, 26th October 2025
Interviews: Week commencing Monday, 3rd November 2025
Start date: Ideally Monday, 15th December 2025
Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours.

Duties and responsibilities

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
• Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
• Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
• Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.

Person specification 
Qualification criteria:

• The right to work in the UK.
• Driving license and access to a vehicle for work purposes.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:
 
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty. 

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have: 

• Experience of working with young people and/or project management. 
• Evidence of an interest in education and/or the third sector

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.   

We are looking for a new CEO to lead our dedicated team and continue to develop SLRA’s outstanding services and impact. We are looking for a determined and inspirational leader. You may be an experienced CEO or have the skills and determination needed to step up into the role. Our current CEO has led SLRA’s growth and development over the last eleven years and we are proud of our highly regarded and successful, local organisation. As we look to our new strategic period, we are looking for a new CEO who will ensure the continued exceptional impact of our work with local migrant individuals and communities and who will continue to develop our campaigning and policy influencing work at a time when the hostility of the external environment and government policies is more challenging than ever. If you think you might be the right person for this role, feel that you could bring the best out in those you lead and have the capability to define SLRA’s direction over the coming years, then we would love to hear from you.

Benefits include:

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays. 
• Additional long service annual leave days up to a maximum of an additional 5 days per year. 
• Flexible and family friendly working arrangements.
• Pension scheme with 5% employer contribution. 
• Commitment to staff learning and development.
• Cyclescheme and travelcard loans. 

For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

Connect: North Korea is a fast-growing charity supporting North Korean escapees to build new lives after experiences of systemic discrimination, poverty, and trauma.

Our organisational income has grown consistently year on year since we registered in 2018. We now have a series of multi-year grants in place ensuring that 42% of our income for 2026 is already secured. We are looking to recruit a dynamic Head of Fundraising to lead and deliver income generation as we scale our work in the UK and globally.

This is a rare opportunity to work closely with the CEO and across programme teams to map out our annual fundraising plan, craft compelling cases for support, develop funder relationships, with an aim to securing our funding base year on year. 

Position: Head of Fundraising

Responsible to: Chief Executive Officer

Based at: Our offices in New Malden KT3 with some remote/home working. We will be as flexible as possible to accommodate the right candidate.

Contract: Permanent. Part-time (3 days a week). Flexible hours/days possible.

Salary: £45,000 - £50,000 FTE + 5% eligible pension 

Benefits: 28 days holidays exclusive of public holidays pro-rata. We also offer 2 additional days on top of this – 1 recharge day where the whole charity closes and 1 day in the week of a staff member’s birthday.

Role objective

Lead our efforts to grow and diversify CNK’s income across individual giving, trusts and foundations, corporate partnerships, and community fundraising. Diversity our income base by increasing our unrestricted income, ensure organisational sustainability by securing multi-year grants and growing individual and corporate donations and grow our annual income by identifying and building relationships with new donor

About you:

Are you passionate about helping others, interested in working with the North Korean community and excited about using your expertise in fundraising to increase our impact? We are looking for a very special candidate to join our small team: a person who knows what success looks like and the steps that need to be taken to get there. A person who rolls up their sleeves and gets stuck in, but most of all, a person who can build relationships - with our team members, our community, our donors and drive through positive change for the benefit of all.

General duties and responsibilities will be:

Work closely with Chief Executive to:

• Develop our annual organisational fundraising strategy and fundraising action plan;
• Draft fundraising targets and KPIs based on current income levels and our delivery plans for 2026;
• Lead and coordinate all CNK fundraising activity from Trusts and Foundations, corporates and individual supporters;
• Build relationships with major donors, corporates, charitable Trusts and Foundations and other institutional funders;
• Ensure all fundraising meets the Code of Fundraising Practice, safeguarding standards, GDPR compliant and CNK’s values; and
• Report quarterly on fundraising progress to Chief Executive and Board of Trustees

To apply:

Please send CVs and cover letters addressed to Michael Glendinning. Applications are rolling until we find the right candidate.

We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or learning), LGBTQI+ or relationship status, pregnancy and maternity, race, religion and belief, gender or social class.

About Camden Learning

Launched in 2017, Camden Learning is a schools-led partnership – a joint enterprise between Camden schools and Camden Council. All Camden schools are members, co-constructing a model based on the principle that collective effort achieves more. We aim to drive improvement for all, guided by values of excellence and social equity. Camden Learning is a pioneer in school-led partnerships, establishing a successful model for cooperation and improvement.

The role

You will play a key role in ensuring that Camden Learning captures and uses data to drive service development and operate more efficiently. This is a newly created position which will support the implementation and ongoing development of a new CRM system, as well as optimising the other systems and platforms we use. You will support teams and wider stakeholders to get access to the data they need by running reports, undertaking basic data analysis and presenting data in an easy to understand way. You will also ensure our ordering processes are as straightforward as possible for our school members and customers, and support with their orders as required.

Key responsibilities

CRM

• Working alongside our development partner, support the successful implementation of a new CRM system
• Ensure the CRM system continues to meet the organisation’s needs, including setting up and owning the process by which colleagues request changes and new features
• Support colleagues to use the system effectively
• Make changes to the system if required and set up reports requested by colleagues. Liaise with development partner if larger changes or new development is required

Other systems and platforms

• Identify, set up and configure other systems and platforms to meet the organisation’s needs. This will include our training booking platform and HR platform.
• Support colleagues and schools to use these systems effectively

Order processes

• Set up and own the processes by which schools place orders for services
• Respond to queries from schools related to subscriptions, orders and pricing
• Work with the Finance Officer to ensure customers are accurately invoiced for services used.

Data reporting, analysis and presentation

• Set up and run regular reports of key information to stakeholders, to include:
  • Camden Learning’s leadership team and board of directors
  • Local authority commissioners
  • Schools
• Undertake regular and adhoc data analysis of data held within our systems, for example training feedback and staff survey
• Present this information in a format suitable for its intended audience

Other

• Liaise with schools, Camden council and other partners to ensure the smooth running of Camden Learning’s services and operations
• Act as a leader of social justice who:
  • Understands the material and economic and social differences between different groups.
  • Works to right the wrongs of marginalised groups.
  • Creates safe spaces and opportunities that promote equity between individuals and groups.
  • Changes systems, processes, and structures to respond better to the needs of students and the system.
  • Interprets their role as working towards excellence and equity for all.
  • Works to create fairness and inclusion in schools for all who study and work in them and across the local education system.
• Other tasks as required in keeping with the level of the role

About you

Essential criteria

Experience and knowledge

• Experience supporting the implementation and ongoing development of a CRM system
• Strong understanding of system configuration, reporting, and user support within CRM systems
• Experience managing or supporting other operational systems (e.g. HR platforms, booking systems)
• Demonstrated ability to analyse and present data for a range of audiences, including senior stakeholders
• Experience working with external partners and suppliers to deliver system improvements or resolve issues

Skills and abilities

• Excellent technical skills, with the ability to configure systems and generate reports
• Strong analytical skills, with the ability to interpret data and present insights clearly
• Effective communication skills, both written and verbal, with the ability to support and train colleagues
• Strong organisational skills and attention to detail
• Proactive problem-solving approach and ability to work independently

Personal attributes

• Collaborative and approachable, with a commitment to supporting colleagues and stakeholders
• Highly organised and proactive, with a problem-solving mindset
• Passionate about education and community development
• Adaptable and resilient, capable of managing multiple priorities
• Commitment to continuous improvement and delivering high-quality services

Desirable criteria

• Experience working in schools or the broader education sector
• Familiarity with data protection and information governance principles
• Experience using data visualisation tools or platforms
• Experience with order and subscription processes, including invoicing and customer support