Individual Giving Manager Jobs
Role description, April 2024
Reports to: Director of Communications and Marketing
Direct reports: None
Role Summary
This exciting role will enable Alcohol Change UK to reach millions of people across the UK with key messages about alcohol and alcohol harm, delivered through print, online, and broadcast media engagement tactics. With a high level of existing press interest in our work and campaigns (including our flagship Dry January® campaign), this is an exciting moment as we look to develop our proactive media engagement and share reframed stories about alcohol which resonate with a huge audience. Your work will drive significant awareness of our organisation, and ultimately enable millions of people to transform their relationship with alcohol.
Key Tasks and Responsibilities
Media engagement
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Manage the organisation’s media inbox and phone line, handling enquiries from journalists and providing responses in a timely manner
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Provide regular out of hours media cover on a rota basis (scaling depending on busier campaign periods, shared fairly with others and TOIL provided for hours worked)
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Develop public media statements and quotes across the whole spectrum of Alcohol Change UK’s work, issuing to press both reactively and proactively
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Provide ongoing development of our key lines library, regularly reviewing responses we have on file for a range of topics
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Support Alcohol Change UK spokespeople (Chief Executive, Directors and others) prepare for interviews: developing tailored briefings ahead of opportunities, providing a sounding board to rehearse key lines when required and giving feedback on appearances to support ongoing development
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Manage our media database and reporting tools, providing regular condensed reports for the Director of Communications and Marketing/CEO/Board and develop insights-gathering to better inform our media engagement strategy
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With the Director of Communications and Marketing, play a key role in media crisis management, escalating issues as appropriate, suggesting solutions and developing organisational responses to sensitive situations
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Support the deployment of Alcohol Change UK voices, working closely with the Engagement Team to identify Community Champions, Ambassadors and others who are happy to be supported to share their experiences of alcohol and alcohol harm with the media
Developing a new proactive media strategy
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Plan and deliver a new strategy for generating proactive media coverage, where Alcohol Change UK’s research, campaigns, parliamentary and wider activity connect with larger audiences in a strategic way
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Working closely with teams across the organisation, craft compelling media plans and press releases to generate coverage of our work
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Bring fresh energy to opportunity spotting, securing opinion pieces, expert comment, letters to editors and other ‘newsjacking’ content – particularly on ‘culture change’ topics such as sober shaming and stigma
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Manage relationships with key journalists in our sector, exploring opportunities for partnerships and exclusives
Campaign media activity
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Particularly for our flagship Dry January® campaign, and with the support of the Director of Communications and Marketing, develop media support briefs for external media agencies, when required
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Develop fresh strategies and media angles for annual campaigns (Dry January®, Sober Spring, Alcohol Awareness Week) to keep activity engaging for public and returning audiences
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Think creatively to craft media strategies which are tailored to reach segmented audience groups, aligning with targets for individual campaigns to reach under-served communities
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Provide detailed campaign media evaluations, insights and learning reports
Other
You will also be expected to:
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Work closely with colleagues across the charity to support their work and to act as ‘one team’
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Contribute actively and positively to charity-wide strategies
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Continually develop your knowledge of alcohol harm and solutions to it
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Act as a positive ambassador for Alcohol Change UK at all times
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Know, embrace and actively uphold the values of Alcohol Change UK at all times
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Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours
We are Alcohol Change UK. We work for a society that is free from the harm caused by alcohol.
The client requests no contact from agencies or media sales.
Job Purpose - Facilities Manager - Projects
The role holder will report directly to the Head of Estates whilst working closely with the Facilities Manager and the wider team, as well as operational colleagues.
The role holder will be responsible for the delivery of specific ad hoc estates projects, whilst also providing support to the wider Estates team in the delivery of business-as-usual activity to ensure the development of an estate that delivers outstanding outcomes for the people we support, ensuring the portfolio is managed safely, cost effectively and in accordance with statutory and regulatory requirements.
This role requires an individual with strong project management capability within an estate’s environment, with a demonstrable track record of delivery of projects on time, to Budget and to the requisite level of quality.
Reporting directly to the Head of Estates, the role holder will:
- Lead the estates input in the expansion of the existing property footprint.
- Onboard new additions to the estate’s property portfolio efficiently and effectively.
- Work collaboratively with operational colleagues ensuring “best outcomes” are delivered for the people we support in the development and maintenance of the estate.
- Support the wider estates team in the delivery of business-as-usual activities.
- Be visible and on site to ensure the smooth running of projects and the timely resolution of issues.
Dimensions
Whilst the role currently has no direct reports assigned, the level of project activity and the consequential resource requirements will determine any additional staffing needs. The nature of individual projects will determine this although it is anticipated that project spend will be circa £0.5m+ per annum.
Principal Accountabilities
Estates and Facilities Management
- Responsibility: Act as the senior estates and facilities professional on project work assigned.
- Project Plans: Ensure there is a clear and documented estates plan for each project assigned and lead the implementation of these plans to ensure best possible outcomes for the people we support. In the planning and delivery of projects, the role holder must ensure that due consideration is given to operational requirements.
- Project Performance: Ensure a robust contract performance management framework is in place for each project.
- Regulatory: Ensure all project work is undertaken in accordance with applicable regulatory and statutory requirements.
- Resource Management: Manage and co-ordinate both AFG staff and external contractors in the delivery of projects. Where required mitigating actions/plans may need to be taken to ensure that projects are delivered to requirements.
- Onboarding: With support from the Head of Estates, lead the estates input re. property acquisition (both support with the identification of appropriate property and subsequent due diligence).
- Expansion: With support from the Head of Estates, lead the estates input re. the expansion of existing estates footprint.
- Business Cases: Prepare business cases, feasibility studies for consideration by the Head of Estates and onwards by the Executive/Director team.
- Business as Usual Estates Activity: The role holder will be required to work alongside the Estates Manager and the wider estates team in the delivery of business-as-usual estates activity (including site visits, contract monitoring meetings, supervision of reactive repairs etc.), where project requirements mean the role holder has capacity to undertake this work.
Financial Management
- Financial Performance: Manage project related budgets, ensuring projects are delivered to Budget, to the requisite quality and to time.
- Procurement: Work closely with the Procurement team to source potential suppliers for services and ensure those services are sourced on a “Value for money” (VFM) basis, and in accordance with the terms of the Scheme of Reservation and Delegation.
- Tenders: Working closely with the Procurement function of the Charity, take the estates lead in tender activity where assigned, ensuring that activity is undertaken in accordance with the Scheme of Reservation and Delegation.
- Cost Reduction/Service Improvement: Lead in ensuring we are continually striving to reduce cost/improve service provision.
- Commercial Acumen: Commercially savvy to drive continuous improvement opportunities (both financial and operational).
Sustainability, Efficiency, and Innovation
- Estates Development: Ensure development activity within the estate takes account of environmental considerations/technological advances in the go-forward design.
Person Specification - Essential Requirements:
Skills and Knowledge
- Strong knowledge of current and forthcoming regulatory and statutory requirements.
- Skilled and experienced negotiator to ensure “best value” is derived from commercial contracts.
- Excellent verbal and written communication skills.
- Excellent presentation skills.
- Able to build strong relationships with key stakeholders and to work collaboratively with others.
- Strong people management skills.
- Ability to work under pressure, dealing with multiple competing priorities across a changing landscape.
- Excellent working knowledge of Office 365 products.
- Takes the initiative, able to work at pace without supervision.
- Ability to analyse, interpret and resolve estate management problems, and to develop and implement practical solutions.
- Strong attention to detail and a critical eye.
- Able to develop a robust control framework re. project delivery.
- Commercially astute enabling cost reduction/service optimisation.
Values and Attitudes
- Solution focused with a “can do” attitude.
- “Change agent”, comfortable challenging the status quo.
- Comfortable and skilled operating at both the macro and micro level.
- Comfortable working independently but also as part of a team.
- Accurate and methodical in approach to work.
- “Value for money” mentality.
Experience
- Minimum of 3 years’ experience in an estate’s management/estates project management role.
- Experience of working in an environment delivering both planned and reactive maintenance and delivery of capital projects.
- Proven track record of capex project delivery (cost, time, scope).
- Experience of managing complex estates projects (resource, finances, scope).
- Experienced in managing contractors and sub-contractors including conflict resolution.
- Experience in both the development of and management of financial Budgets and Reforecasts.
- Experience in undertaking property related “due diligence”.
- Experienced in the preparation and presentation of business cases for consideration by the Head of Estates.
- Experience of working with a Computer Aided Facility Management (CAFM) system.
- Able to develop frameworks to understand a problem, identify practical options to solve the problem, and identify the most optimal solution.
Qualifications & Training
- Level 3 Facilities Management qualification.
- GCSE Maths and English
Other
- Full driving license.
- On occasion emergency contact for the properties and therefore may need to attend out of hours.
This role is home based, with occasional travel within the north west of England required. This role is Band II as per our structure
To deliver outstanding personalised support that creates independence and value.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Contract type
Permanent
Location
Whittington, Lichfield (Hybrid options available)
Hours
Full time 37.5 (Flexible for the right candidate)
Annual salary
£43,500 to £50,000 depending on experience
Review Date
25/04/2024
Reporting to the Head of Fundraising and leading the wider supporter care team, the Individual Giving Manager is responsible for the end to end Individual Giving Programme. You will help maximise supporter recruitment and development opportunities whilst ensuring long-term growth for St Giles Hospice.
To manage the delivery of the Individual Giving Programme which includes recruiting new cash and regular giving supporters from a variety of multi-channel campaigns and initiatives. To deliver the warm campaigns such as cash appeals, regular giving, raffles and lottery.
To manage the stewardship of supporters through the proactive and effective data management, delivering an excellent supporter experience through targeted supporter journeys. To develop, deliver and proactively manage campaign plans, budgets, and reports for senior stakeholders.
Knowledge and experience
Essential
·Experience of working in third sector
·Experience in a communications and marketing role
·Demonstrable experience individual giving / customer, and donor / customer acquisition, retention and segmentation in a charity / commercial setting
·Track record of successfully managing and developing relationships with individual supporters, customers or clients.
·Experience of successfully developing and implementing a plan for individual giving / customer, and donor / customer acquisition, retention in a charity / commercial setting.
·Knowledge of regulatory environment for fundraising from individuals including data protection, Gift Aid and Fundraising Codes of Practice and regulation
·Experience of and resilience to meeting targets and KPIs.
·A proven track record of success in working with others, managing people, and delivery of high-quality results to deadlines
·Experience of working with data for marketing and analysis purposes
·Good knowledge of data selection, data analysis, insight and application of datasets for maximum success
·Experience of project management, including budget setting and management.
·Experience using Donorflex or a similar CRM database.
·Experience of working with volunteers
Desirable
·Management experience
·Understanding of Lottery regulatory requirements (Gambling Act 2005) and how this applies within a charity setting.
·Experience of running a small or large scale Lottery to include day to day financial management.
Values
Exhibits our hospice values and behaviours
Skills
Essential
·Ability to show resilience in challenging situations.
·Ability to understand when issues need escalation.
·Ability to work effectively as part of a team.
·Ability to maintain confidentiality.
Personal Attributes
·Empathetic
·Team player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Valid driving licence
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
The client requests no contact from agencies or media sales.
Join Our Team!
Are you passionate about making a difference in the lives of those in need? Do you thrive in a collaborative environment where your leadership skills can shine? If so, we have the perfect opportunity for you!
St Luke’s Hospice – Caring for Harrow and Brent St Luke’s Hospice cares for people approaching the end of their life in Harrow and Brent. We aim to give the people we care for the best possible quality of life, each and every day. Supporting local people and their families is at the heart of what we do – focusing on what matters the most to them is at the centre of our care.
The care we give is free of charge, available to all, and respects the cultures, religions and beliefs in our richly diverse community. Our care is given with compassion and dignity and involves not just looking after the patient, but also includes supporting the people closest to them.
Our local community is a vital partner in our care, kindly supporting us through their donations and fundraising alongside the dedication of over 800 incredible volunteers who freely give us their time to support the best possible end of life care for local people.
Job Purpose
We are seeking an experienced candidate with a great understanding and knowledge of individual giving and stewarding supporters, who shows great leadership skills and the ability to collaborate across teams to maximise opportunities to achieve organisational growth.
As the Individual Giving Manager at our esteemed Charity Hospice, you will play a pivotal role in overseeing our Individual Giving, In Memory, Lottery, and Legacy income streams. Your primary focus will be on achieving retention and growth for these vital areas of fundraising, all while leading a dedicated team.
You will work across the fundraising department, in a culture of innovation and collaboration, to meet overall fundraising objectives.
In return St Luke’s Hospice offer the following benefits:
26 days annual leave plus bank holidays (increases with service)
Hospice pension 3% employee contribution and 6% employer contribution
Subsidised onsite meals
Access to our 24hr employee assistance programme
Free onsite parking
Access to the NHS Blue Light Card
Work from Home Opportunities (in line with team needs)
The client requests no contact from agencies or media sales.
Individual Giving Manager
Join Police Care UK as our Individual Giving Manager
About Us: At Police Care UK, we're dedicated to reducing the impact of harm on police and their families. With roots tracing back to 1926, we've evolved from two merged charities, the Police Dependants’ Trust and The National Police Fund, to become leaders in the blue light sector. Our mission is to provide ground-breaking research and programs nationwide, supporting officers coping with exposure to trauma. From strategic initiatives to individual counselling, we're committed to making a difference. Join us in championing the welfare of our police community.
Position Overview: We're seeking an experienced Individual Giving Manager to lead our Individual Giving program. Reporting into the Head of Fundraising, you'll be responsible for developing and delivering fundraising appeals and regular giving campaigns. Your mission is to inspire supporters, cultivate a sense of ownership, and secure regular, committed donations to support our vital work.
Main Responsibilities:
- Project manage, deliver, and develop fundraising campaigns across various channels including direct mail, email, digital, social media, radio, press inserts, and advertising.
- Grow and manage the regular donors’ scheme, Payroll Giving, In-Memory giving, and appeals, contributing to the overall fundraising strategy.
- Champion the use of data and insight to drive regular giving, utilizing databases for effective prospect and donor management.
- Monitor, evaluate, and forecast campaign performance, ensuring targets are met and providing reports as required.
- Manage and review all copywriting and creative processes, maintaining tone and key messages for appropriate audiences.
- Collaborate with the wider fundraising team, including Corporate Partnerships, Major Donors, and Trusts and Foundations, to maximize opportunities.
- Adhere to the charity's policies and processes, providing support to the Head of Fundraising and working closely with colleagues to optimize fundraising opportunities.
- Champion Police Care UK and the support it provides to our police community.
Person Specification:
- Proven track record in developing and implementing successful regular giving strategies and campaigns.
- Demonstrated ability to raise substantial fundraised income and achieve targets.
- Effective stakeholder management skills, both internally and externally.
- Experience in budget management, reporting, and forecasting.
- Proficient project management skills.
- Strong communication skills to influence, motivate, and persuade donors.
- Working knowledge of data analysis and performance metrics.
- Familiarity with Microsoft Office, CRMs, social media, and web platforms.
- Proactive, self-motivated, and adaptable.
- Empathy with the police service and understanding of the welfare needs of police officers and their families.
Desirable:
- Experience working with external creative agencies.
- Volunteer management experience.
- Experience in organizing fundraising events.
- Strong presentation skills.
- Knowledge of lottery management and legislation.
How to Apply:
If you're ready to make a difference and meet the criteria outlined above, please submit your CV and a cover letter as soon as you are ready. Join us in supporting our police community and making a meaningful impact on their well-being.
Applications will be reviewed on a rolling basis.
Limitations:
This job description is neither exclusive nor exhaustive and the duties and responsibilities may vary from time-to-time in the light of changing circumstances and in consultation with the jobholder.
The jobholder will be required to work within the rules and regulations of the Charity and accept the authority of the Head of Fundraising, who has the discretion to delegate authority to the jobholder and to withdraw it.
Equal Opportunities Policy:
Police Care UK is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. We provide equal opportunities in employment, and we will not unlawfully discriminate against job applicants, employees of the charity, volunteers, workers or contract workers on the grounds of their age, class, disability, gender identity, marital status, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion, belief, sexual orientation, or class. We particularly encourage applications from those with diverse backgrounds.
Location: Hybrid/Woking
Contract: Permanent, Full time
Salary: £35,000 - £40,000
Closing date: 13-05-2024
REF-213 295
Harris Hill has an opening for an experienced Individual Giving Manager to join a health related charity for 3 months, but potentially longer to cover recruitment period.
Following the completion of a 5 year plan, the organisation has decided to invest in Individual Giving as it has been noted there is lots of room for improvement, one of which is dividing the team into separate retention and acquisitions teams. This will focus on the retention side. They will be recruiting permanently but need someone quite experienced to get the ball rolling on an interim basis.
As an IG Manager, you will be required to hit the ground running but also be quite hands on, ready to roll your sleeves up when needed. The role is hybrid based with one day per week in the office. They have two offices. One in central and the other in south London which could work well for someone commuting in from the Surrey and the south.
The client is willing to offer a daily rate on a PAYE basis of £164-200 per day, plus holiday pay, which would be payrolled via the agency. You could choose an umbrella company if you wish.
To be considered you will be able to prove experience of applying the principles and techniques of Individual Giving / Direct Marketing within a multi-channel, multi-discipline environment to deliver significant returns and supporter satisfaction, especially through supporter retention & development programmes.
If you would like to find out more about this opportunity, please apply for further details.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are thrilled to again be partnering with a well known health charity to support the recruitment of a new Individual Giving Manager (Retention & Development) on a 3-6 Month Contract.
What’s on offer:
- Salary/Day Rate: £177.78 - £200 per day PAYE (£158.10 base + £19.68 holiday pay - £177.87 base + £22.13 holiday pay
- Working pattern: The organisation offers a hybrid working pattern, coming into the Chelsea/Sutton office 2 days/week.
- Managing a team of 3
With ambitious growth plans aimed at increasing income by over 60% in the next 5 years, the charity has exciting plans to grow and diversify the supporter base as well as develop audience first supporter journeys to provide donors with the best possible experience and maximise the lifetime value.
As the Individual Giving Manager - Supporter Retention & Development, you will play a pivotal role in the Individual Giving team. You will be responsible for the development and delivery of multi-channel (online and offline) activity and campaigns for Supporter Retention & Development including conversion, upgrade, reactivation, cross-selling, cash appeals & in memory income. You will lead on building the Supporter Retention & Development programme, focusing on growing income, the supporter base and improved engagement.
Key responsibilities include:
- Proven experience of Individual Giving / Direct Marketing within a multi-channel, multi-discipline environment to deliver significant returns and supporter satisfaction, especially through supporter retention & development programmes
- Understanding of the effective development and use of supporter contact strategies, turning analysis and insight into high performance actions
- Strong project-management experience, including managing budgets, schedules, creative development, and supplier relationships for fundraising direct marketing campaigns
- Experience of Individual Giving retention and acquisition programmes
- Experience of line management
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Full-time, permanent contract, 35 hours per week.
Salary: £38,000 - £40,000 per annum, dependent on experience.
The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development. Too many teenagers miss out on the opportunities to play and share music together—and the resulting boost in confidence and life skills development—simply because of where they live or their family's financial situation. With our Orchestra and free projects and activities across the UK, we are a welcoming community where every teenager can play their part in shaping their world through extraordinary music.
We are searching for a dedicated Individual Giving Manager to join our dynamic team at a time of significant growth and ambition. Line managing two Individual Giving Coordinators, this pivotal role will manage donor acquisition and stewardship campaigns as part of a successful and established programme, alongside helping to diversify income streams.
The ideal candidate will be confident in the theory and practice of direct marketing, with experience of managing Individual Giving campaigns. You will be highly organised with exceptional attention to detail. You will be confident in developing excellent donor experiences, whether through written communications or in-person interactions. Excellent relationship-building skills and a passion for championing teenagers and young people are essential.
Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. Most staff spend time enjoying and supporting NYO projects, concerts and events, sharing music with young people across the UK. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts and a 24/7 counselling and support helpline.
For more information and to apply, please visit our website.
The deadline for applications is 10am on Wednesday 8 May 2024.
The client requests no contact from agencies or media sales.
Individual Giving Manager – Acquisition
The Air Ambulance Service provides two very important functions, Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance (TCAA) which provides paediatric transfers across the UK. Our objective is to save lives, utilising specialist pilots, doctors, and paramedics and with our work centered on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies.
We are at the forefront of innovative clinical care, and we challenge boundaries.
Every day our charity is tasked with a unique set of missions which we respond to with our fantastic services, all of which are funded entirely by voluntary donations, trading and fundraising activities we undertake. This ethos remains at our core; we are here to work alongside and help the NHS without using their available funds. The impact we make with our services is to keep people alive, keep families together, to let children grow into adults and to enable the NHS to carry out more work than they would have been able to without our support
We also impact our communities by creating jobs, taking actions to improve the environment, bringing people together as volunteers and creating worthwhile training and experience opportunities.
Our work is only made possible by the wonderful support and generosity of the public, together with the dedication, skill and enthusiasm of staff and volunteers in all areas of operation. This support enables us to invest into our operational services, into developing staff and volunteers and into our future financial stability to protect the services needed now and in the future.
Job title: Individual Giving Manager – Acquisition
Location: Rugby (hybrid 40% office based)
Full time: 37.5 hours
Annual Salary: £40,833
Closing date: 24th May 2024*
Job Purpose
Are you passionate about making a meaningful impact through individual giving programs & and increasing net income for our organisation?
Do you thrive in developing innovative strategies to connect with new supporters and expand our supporter base?
Are you ready to take the next step in your career by taking our acquisition initiatives and taking them to new heights?
We are now scanning the skies for an Individual Giving Manager in Acquisition.
Now, this role is not just a strategist role; you will be the architect of growth, crafting innovative campaigns that captivate hearts and minds. You will navigate the ever-evolving landscape of supporter engagement, using data-driven insights to shape compelling narratives and drive supporter conversion. This role will also manage our relationship with our lottery provider, so quick & strong relationship building is a must.
We want someone who can breathe life into campaigns, transforming concepts & ideas into captivating stories that resonate with audiences. But it's not just about creativity; it's about impact. You will be relentless in your pursuit of growth, analysing every metric, fine-tuning every approach, and delivering results that fuel the mission of The Air Ambulance Service.
Join us and let's soar to new heights together.
Key Responsibilities
- To work as part of our Individual Giving team to develop and deliver a programme (currently made up of warm and cold cause-related postal appeals and raffles) to recruit and retain cash and regular giving supporters to meet financial targets.
- To diversify into non-postal ways of recruiting donors such as digital marketing online, social media, text to donate, face to face etc. through research and testing.
- To manage the relationship with our External Lottery Manager
- To collaborate within the team to set the strategy and budgets for Individual Giving short and long-term in partnership with line manager.
- To manage relationships with external suppliers including copywriters and fulfilment houses.
- To use data insight gleaned to take strategic decisions about where to direct resources.
- Test new methods of recruitment and retention with a view to long-term innovation
Person Specification
- Experience of developing and running successful individual giving programmes to recruit new donors
- Experience in audience insight
- Target driven self-starter with an ability to both think strategically and take data-driven decisions as well as work operationally get things done
- Numerical skills and ability to use excel spreadsheets for tracking, reporting and analysing figures
- Excellent written communication skills
Compliance Responsibilities
In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:
• Health & Safety and Environment.
• Safeguarding
• Data Protection
• Equality, Diversity, and Inclusion
• Quality
You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.
The role is subject to a Basic DBS check.
Environment
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people.
*Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.
REF-213 578
Acquisition Manager (Individual Giving and Membership)
Are you a passionate individual looking to make a meaningful impact? Joining this dedicated healthcare charity, you will play a pivotal role in improving the health of the nation. As the Acquisition Manager focusing on Individual Giving and Membership, you'll contribute to their mission, influencing healthcare practices, and supporting vital research.
Job Title: Acquisition Manager (Individual Giving and Membership)
Salary: £41,000 to £43,000
Cause: Health/Medical
Location: head office in Bath
Flexibility: Work on a hybrid basis or remotely if you're not local their office
Your Impact
As the Acquisition Manager, you'll play a vital role in optimising and expanding their supporter and member acquisition programme. Your responsibilities will include:
- Strategic Development: Collaborate with the Head of Supporter Engagement to strategically grow the Acquisition programme, increasing supporter and member numbers.
- Multi-Channel Campaigns: Lead, manage, and deliver direct marketing recruitment campaigns across various channels, Face to Face, Digital, Telephone fundraising and Weekly Lottery.
- Budget Management: Plan, set up, and deliver campaigns on time and within budget, ensuring a strong return on investment.
- Digital Expansion: Utilise digital platforms for new donor/member acquisition, meeting targets for income and return on investment.
Your Experience
- Experience: Proven experience in direct marketing/fundraising channels and recruiting new supporters and/or members.
- Numeracy Skills: Highly numerate, capable of managing business plans, budgets, and interpreting campaign results.
- Communication Skills: Excellent written and verbal communication, with strong interpersonal skills.
- Innovative Mindset: Proactive and innovative, able to work independently and contribute fresh ideas.
- Organisational Skills: Strong attention to detail and ability to manage multiple projects within deadlines.
If you're ready to contribute to our inspiring cause and be part of a fantastic team, apply now.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Full Time (37.5 hours Monday to Friday) | Fixed Term Contract 12 months | up to £40,256 per annum plus benefits | Location: Hybrid basis (Bath)
We’re a dedicated, inspiring and forward-thinking healthcare charity and our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals; supporting services to help our beneficiaries; and drive research. We’re also proud to have a committed, highly engaged workforce, as shown by our 92% employee engagement rating, which puts us comfortably in the top 20% of charities and we want to attract the brightest and the best to help us beat this condition and change society for the better.
In this exciting role, you’ll optimise and develop our supporter and member retention programmes. Reporting to the Head of Supporter Engagement, you’ll retain, reactivate and develop individual supporters and members, ensuring they have the best experience, maximising their lifetime value. You’ll work closely with the Acquisition Manager as required and will manage a team of five.
You’ll plan and execute individual giving campaigns, manage and develop our membership programme, and carry out legacy marketing, supporter stewardship both on and offline.
Do you have experience in developing and managing a range of direct marketing/fundraising channels and campaigns?
Are you highly numerate and able to set and manage business plans and budgets, and analyse and interpret campaign results?
Do you have experience of using CRM databases and using data to provide audience insight?
Have you got excellent communication and interpersonal skills and the ability to build effective relationships?
We’re looking for an innovative, highly organised, self-starter, with the ability to plan and deliver campaigns in a timely manner. You will have strong attention to detail and be able to manage multiple projects whilst working to tight deadlines.
If this is you, and you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.
Location - You would benefit from the flexibility to work on a hybrid basis attending our central Bath office at least 20% of your time each month.
How to apply
To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by a supporting statement, demonstrating how your skills and experience meet the person specification.
We particularly welcome qualified applicants from ethnic minorities as they are under-represented in the team.
Want to know more? For more details on this exciting role, please download the job description. The closing date is Thursday 16 May 2024 (9am).
REF-213 653
Harris Hill are delighted to be working with a pregnancy research charity to recruit an excellent direct marketing or individual giving fundraiser to join the Individual Giving and Engagement team.
This position will lead on the management and development of projects and campaigns to acquire new and increase the value and loyalty of existing supporters across both digital and direct channels. You will be responsible for a portfolio of Individual Giving Fundraising across single, regular, prize-led, payroll, legacy and in-memory giving.
You will work closely with team members to develop supporter journeys and digital acquisition to grow acquisition and retention rates.
This varied role will involve briefing, monitoring and managing stakeholder relationships for Individual Giving campaigns and projects to ensure effective financial management, data management, supporter care, supporter engagement, digital product management and marketing processes are followed.
The ideal candidate will have experience of:
- Managing Individual Giving campaigns (acquisition and retention) across a variety of direct and digital channels
- Using databases to inform Individual Giving campaigns
- Managing and delivering budgets and working with agencies
- Monitoring and evaluating campaigns, reporting results and make recommendations to improve performance.
This charity is also interested in applications from candidates with relevant skills in direct marketing who have not previously worked in a charity setting.
This is a hybrid role requiring 50% time in their Central London Office.
Benefits include;
- 25 days’ paid holiday, plus bank holidays, annual incremental increase and te option to Buy up to 5 extra days of holiday
- Enhanced maternity & parental leave pay
- Pension scheme - Contribution rate is 4% employer and 4% employee.
- Considerate working practices including 6 ’flex’ hours each month, no working lunches, or late working
- Continuous career development and training
This charity are considering applications and interviewing on a rolling basis so for more information about this position and next steps please apply here now and a consultant will be in touch to discuss further.
Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Individual Giving & Engagement Manager, an excellent opportunity to join an ambitious, growing, and vital medical research Charity, based in Central London. Hybrid working; 2 days per week office based, 3 days per week working from home.
Are you a highly skilled and experienced Senior Individual Giving Fundraiser, looking for a role where you can make a significant impact to an Individual Giving program, and join an ambitious Fundraising team?
Due to heavy investment and ambitious growth plans across Individual Giving & Engagement, this newly created role will play a pivotal role in achieving key objectives and income targets across the Individual Giving & Engagement program.
As the Individual Giving & Engagement Manager, reporting to the Head of Individual Giving & Engagement, working closely with the Supporter Engagement Manager and Digital Marketing Officer and wider marketing team, you will be responsible for a portfolio of Individual Giving & Engagement products across single, regular, prize-led, payroll, legacy and in-memory giving.
You will be responsible for the management of these products and campaigns, the planning and implementation of these campaigns in consultation with the Head of Individual Giving & Engagement. You will lead on the management and development of projects and campaigns to acquire and increase the value and loyalty of new and existing supporters across both digital and direct channels.
Key Responsibilities:
- Strategy: In collaboration with the Head of Individual Giving and Engagement, develop a strategy for your portfolio of Individual Giving & Engagement campaigns and projects. Contribute to the overall annual planning process and the direction for the Individual Giving & Engagement programme across cash giving, regular giving, prize-led, legacy and in-memory products and channels.
- Planning; Work with the Head of Individual Giving and Engagement and Supporter Engagement Manager on the development of the acquisition programmes inc., contact, engagement, and lead generation strategies.
- Innovation & Product Development; Manage a continuous test and learn cycle of new channels based on audience insight and sector learnings and trends.
- Internal Stakeholder relationships: Brief, monitor and manage internal stakeholders’ relationships for Individual Giving campaigns and projects. Identify opportunities, make recommendations, and create plans for the cross-sell of Individual Giving & Engagement campaigns across all existing audiences.
- External Stakeholder management: Account manage suppliers/agencies to maximise value and ROI for services and campaigns. Brief, manage and monitor performance of suppliers and where appropriate periodically review.
- Financial Management: In line with the strategy, produce commentary for annual budgets and monthly reforecasts for review and sign off by Head of Individual Giving and Engagement.
To be successful within this very exciting Individual Giving & Engagement Manager role, our client is looking for you to have proven experience and knowledge of;
- Developing, managing, and delivering Individual Giving Campaigns (acquisition and retention) across a variety of direct and digital channels and across a wide range of products, such as; single giving, regular giving campaigns across cause-led and prize-led campaigns.
- Project management of campaigns, developing, monitoring and evaluating acquisition and retention campaigns within agreed timescales and budgets. Reporting results and make recommendations to improve performance.
- Managing, monitoring, and reviewing external suppliers and agencies.
- Creative thinking and innovation in the development of processes, supporter communications and fundraising products.
This role is being recruited on a rolling basis, with an asap deadline date. If of interest, please apply immediately.
'Angela Mann Recruitment' is a specialist Charity & NFP Recruitment Agency, with extensive experience and knowledge of working within the sector. We match individuals to roles based on the required skills and experiences requested to fulfil a position, regardless of age, disability, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Location: Southwark, Haig House Hybrid
Contract Type: Permanent
Hours: Full Time, Monday to Friday
Salary: £41,172 to £42,192 per annum (Inclusive of London Supplement)
Can you drive the execution of complex supporter development campaigns whilst fostering a culture of collaboration at The Royal British Legion?
We’re looking for a passionate and experienced direct marketing professional that thrives on leading, delivering and overseeing multi-channel campaigns and projects.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
As a Supporter Development Manager, you’ll have a crucial role in engaging and developing our existing supporter-base through a range of activity. As well as being a confident project manager, you’ll need to be a strong communicator to engage with a diverse range of internal and external stakeholders to ensure our campaigns hit deadlines and deliver targets.
Understanding your budgets and campaign performance is also a vital part of this role as you’ll play an important part in budget development and management. Our programme is always focussed on further developing and growing our supporter engagement and financial support, so this role requires strong knowledge of audience segmentation, planning in a supporter-centric way and campaign KPIs. It’s also important to understand how we’re compliant and working within all regulations and as well as best practise processes.
With the protection and growth of individual giving and legacies being two of the ‘Three Giants’, this is an especially exciting time for us. You’ll be joining a re-energised team ready to embark on a new focused direction to serve the thousands of beneficiaries who need our help every single day.
We’re looking for a dedicated and enthusiastic team member that will help us drive forward continuous improvement and look for opportunities for our programme. We look forward to hearing from you!
Specialism: This role will primarily lead in our engagement and ongoing development of our regular giving programme. (This includes products like Poppy Supporter as well as other forms of regular donations.)
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Midday 10th May 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
Job Role: Senior Fundraising Manager
Salary: £42,000
Hours: Full time 37.5 hours per week
Contract type: Permanent
Location: Bath, with opportunities for hybrid working
Additional information:
- Occasional evenings and weekends
- Travel across the South West may be required on occasion
The Role:
Fundraising at Julian House is stepping into its next phase of growth, and we are looking for a strategic and innovative Senior Fundraising Manager to lead the team to new heights.
Fundraising generates vital income for the charity, helping us to provide life-changing and life-saving support for vulnerable people across the South West. We are looking for someone who can grow income across a range of streams in support of this mission, with a focus on regular giving, major donors, corporate partnerships, and legacies.
You will be leading a small team of committed, creative fundraisers, with the autonomy to establish new work streams from scratch and develop your team to help you deliver ambitious strategies and campaigns.
This is an exciting time to be joining Julian House, as the charity seeks to establish itself as a significant, force for tackling social exclusion across the South West. The Senior Fundraising Manager will play a pivotal role in this by developing new, high-impact relationships with individuals, businesses and trusts which generate meaningful income for the charity.
Responsibilities include:
- Managing our wide-ranging fundraising portfolio, working with your team to maintain our existing supporter base and recruit new supporters for Julian House from across the South West.
- Working with the Fundraising and Marketing Director to develop new strategies for growth from regular givers, major donors, legacies, and corporate partnerships.
- Working with your team to bring new strategies to life, upskilling them to deliver as required.
- Building and stewarding relationships with high-value supporters (individuals, corporates and trusts) to secure sustainable income.
- Creating and delivering inspiring annual fundraising appeals with your team which generate substantial income for the charity.
- Overseeing a calendar of fundraising events and community engagement in our Bath heartlands.
- Ensuring that the Donorfy CRM system is being used to its full potential to track performance of fundraising; target campaigns according to supporter profile; and report on the data we capture to shape current and future activity.
Qualifications / Requirements:
- Significant knowledge and experience of a wide range of fundraising; with a demonstrable track record of growing income in at least two of our fundraising growth areas: legacies, major donors, corporate partnerships or regular givers.
- Experience of leading and implementing strategies, including setting and overseeing strategic projects led by others.
- Experience of using CRM systems to their full potential, interpreting donor data, analysing findings and making decisions based on your analysis. Knowledge and experience of the Donorfy platform is desirable, but not essential.
- Knowledge of the homelessness or social inclusion sectors would be desirable, but not essential.
There are many great reasons to join our team!
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
- 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays
- 30% staff discount at Julian House charity shops
- 20% staff discount at Julian House bike workshops
- A generous and competitive pension scheme
- Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
The client requests no contact from agencies or media sales.