Individual Giving Manager Jobs

Knowledge & Information Manager

Salary: £38,000 - £42,000 (35 hours FTE) depending on experience

Hours: Full Time (35 hrs per week)

Place of work: Flexible/Hybrid/Remote with a requirement to attend our offices in Hatfield, Herts, for 4 x All staff days annually.

 

Join Our Team!

We have an exciting opportunity for an experienced Knowledge and Information Manager to lead our recently expanded Knowledge and Information team. In this role you will have responsibility for leading the development of our highly regarded information and resources, to support, and empower everyone affected by Crohn’s or Colitis.  This includes our evidence-based online and printed publications, web content, research summaries and other information, ensuring it is relevant, and accessible to all.

You will be driving new initiatives and developing tactical plans for the team which meet our strategic objectives.

You will be a member of the charity’s Management Development Forum, providing leadership across the organisation and liaising with the Senior Leadership Team and contributing to the leadership, planning and delivery of cross-team projects.

Benefits of Working for Crohn’s & Colitis UK

If you’re successful, you will be joining a dynamic organisation with an amazing culture. We offer competitive that include:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

About You

You will be skilled in the translation of complex medical and health information into engaging and accessible patient information, and have experience of working with patients and healthcare professionals to develop information resources in line with recognised standards.

You’ll be:-

• Managing the development of Crohn’s & Colitis UK’s repository of evidence about Crohn’s and Colitis.
• Experienced in appraising research and translating this for patients and the public
• Proficient in measuring the effectiveness of a promotion and dissemination and use of information
• Working with both our external and internal stakeholders.
• A skilled multi tasker, able to prioritise and meet deadlines.
• And you’ll have a calm, consistent and flexible approach to work with a commitment to equality, diversity and inclusion.

About Us

We're the UK's leading charity for Crohn's and Colitis.

Right now, an estimated 500,000 people in the UK are living with a lifelong disease that can profoundly affect their quality of life.  And, because of the stigma surrounding these conditions, thousands of people are suffering in silence.  But we are here to support and champion their cause.  We are growing our amazing team to deliver new and ambitious plans, you couldn’t be joining us at a more exciting time!

If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.

How to Apply

Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, please refer to the Recruitment Pack.

If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact jthe email stated within our Recruitment Pack

More details on this role and our Recruitment Pack containing the job description and person specification can be found on our website/

Closing Date: Wednesday 5th June 9.00am

Please note, applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

We are thrilled to again be partnering with a well known health charity to support the recruitment of a new Individual Giving Manager (Retention & Development) on a 3-6 Month Contract.

What’s on offer:

• Salary/Day Rate: £177.78 - £200 per day PAYE (£158.10 base + £19.68 holiday pay - £177.87 base + £22.13 holiday pay
• Working pattern: The organisation offers a hybrid working pattern, coming into the Chelsea/Sutton office 2 days/week.
• Managing a team of 3

With ambitious growth plans aimed at increasing income by over 60% in the next 5 years, the charity has exciting plans to grow and diversify the supporter base as well as develop audience first supporter journeys to provide donors with the best possible experience and maximise the lifetime value.
 
As the Individual Giving Manager - Supporter Retention & Development, you will play a pivotal role in the Individual Giving team. You will be responsible for the development and delivery of multi-channel (online and offline) activity and campaigns for Supporter Retention & Development including conversion, upgrade, reactivation, cross-selling, cash appeals & in memory income. You will lead on building the Supporter Retention & Development programme, focusing on growing income, the supporter base and improved engagement.

Key responsibilities include:

• Proven experience of Individual Giving / Direct Marketing within a multi-channel, multi-discipline environment to deliver significant returns and supporter satisfaction, especially through supporter retention & development programmes
• Understanding of the effective development and use of supporter contact strategies, turning analysis and insight into high performance actions
• Strong project-management experience, including managing budgets, schedules, creative development, and supplier relationships for fundraising direct marketing campaigns
• Experience of Individual Giving retention and acquisition programmes
• Experience of line management

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

We are seeking an enthusiastic individual with good understanding and experience of individual giving. The main objective of this role is to drive income to the hospice from individuals, growing and retaining donors through direct mail cash appeals, regular giving, lottery, in-memory giving and legacy promotion.

Role and Responsibilities:

• Developing an individual giving strategy that builds on previous successes and learnings, which looks to significantly grow our contactable community over the next three years and maximise the lifetime value of our donors.
• Project managing a variety of fundraising campaigns and events
• Managing a programme of supporter direct mail appeals
• Developing In Memory giving income
• Managing and developing our lottery income and our relationship with Local Hospice Lottery
• Developing engaging supporter journeys for key audiences to encourage repeat giving
• Managing the development of the income and expenditure budget for our IG programme
• Managing our In-Memory Fundraising Officer

This role will be working with internal teams, external suppliers, and third-party providers to develop and test propositions.  The post holder will work to acquire new donors and suppliers, segment our data, and maximise insight into our donors to support our growing individual giving stream.  We have ambitious targets for this programme and lots of opportunities and an appetite to test and learn.

Skills & experience:

We are seeking someone who is an experienced individual giving fundraiser, with excellent interpersonal skills and a great team player. You’ll be a self-starter, enthusiastic and driven with strong team working ethic who is willing to take the initiative and pro-actively engage with our supporters. Confident, articulate, outgoing and with excellent people skills, and someone who can communicate empathetically when dealing with supporters.

In return we can offer you:

· Competitive rates of pay

• Generous annual leave
• Flexible/Hybrid Working 
• A range of opportunities for professional learning and development
• Pension - Employer contribution pension scheme
• Life Assurance cover
• Health Cash Plan
• Access to our 24/7 confidential Employee Assistance Programme (EAP)
• Travel incentives
• Family friendly and special leave
• A supportive and collaborative work environment
• Blue Light Scheme membership and carers’ discounts
• Social events throughout the year and much more…

If you are looking for a fantastic opportunity to develop your skills and make a difference, please review the attached JD for more details. In addition, if you know someone who may be interested and suited to this role, please do share the details with them.

We are thrilled to again be partnering with a well known children's health charity to support the recruitment of a new Individual Giving Manager (Acquisition)

What’s on offer:

• A competitive Salary - £37,000 - £42,000 (Depending on experience)
• Hybrid Variable (either tied to London and / or Bristol office) or Home Based within the UK
• Full-time 35 hours per week

The Individual Giving Manager will be responsible for reaching new supporters, developing and implementing engaging and innovative marketing activities that attract a range of new donors for the charity. They will use a variety of channels including digital, face-to-face and DRTV, and work with teams across the charity to ensure the impact of all activity is maximised.
 
Key responsibilities include:

• Working with the Head of Individual Giving and Legacies create and review plans to deliver strategies within agreed income and cost thresholds, generating sustainable year on year growth.
• Working with the finance business partner prepare financial business cases to drive the development of the supporter acquisition strategy. Make the case for new fundraising methods with clear understanding of ROI, supporter acquisition cost, and channel payback models.
• Monitor performance against budget: ensure financial targets are met, monitor any shortfalls, and take remedial action as necessary.
• Experience of Individual Giving and acquisition programmes.
• Manage agency and supplier relationships - including with creative agencies, list brokers, media buyers, fulfilment houses and external professional fundraising organisations - to deliver agreed plans and campaigns.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Individual Giving Manager – Acquisition 

The Air Ambulance Service provides two very important functions, Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance (TCAA) which provides paediatric transfers across the UK.  Our objective is to save lives, utilising specialist pilots, doctors, and paramedics and with our work centered on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies.
We are at the forefront of innovative clinical care, and we challenge boundaries.
Every day our charity is tasked with a unique set of missions which we respond to with our fantastic services, all of which are funded entirely by voluntary donations, trading and fundraising activities we undertake.  This ethos remains at our core; we are here to work alongside and help the NHS without using their available funds.  The impact we make with our services is to keep people alive, keep families together, to let children grow into adults and to enable the NHS to carry out more work than they would have been able to without our support
 
We also impact our communities by creating jobs, taking actions to improve the environment, bringing people together as volunteers and creating worthwhile training and experience opportunities.
 
Our work is only made possible by the wonderful support and generosity of the public, together with the dedication, skill and enthusiasm of staff and volunteers in all areas of operation.  This support enables us to invest into our operational services, into developing staff and volunteers and into our future financial stability to protect the services needed now and in the future.
 
Job title: Individual Giving Manager – Acquisition
Location: Rugby (hybrid 40% office based)
Full time: 37.5 hours
Annual Salary: £40,833
Closing date: 24th May 2024*
 
Job Purpose
 
Are you passionate about making a meaningful impact through individual giving programs & and increasing net income for our organisation?

Do you thrive in developing innovative strategies to connect with new supporters and expand our supporter base?

Are you ready to take the next step in your career by taking our acquisition initiatives and taking them to new heights? 
 
We are now scanning the skies for an Individual Giving Manager in Acquisition.
 
Now, this role is not just a strategist role; you will be the architect of growth, crafting innovative campaigns that captivate hearts and minds. You will navigate the ever-evolving landscape of supporter engagement, using data-driven insights to shape compelling narratives and drive supporter conversion. This role will also manage our relationship with our lottery provider, so quick & strong relationship building is a must.
 
We want someone who can breathe life into campaigns, transforming concepts & ideas into captivating stories that resonate with audiences. But it's not just about creativity; it's about impact. You will be relentless in your pursuit of growth, analysing every metric, fine-tuning every approach, and delivering results that fuel the mission of The Air Ambulance Service.
 
Join us and let's soar to new heights together.
 
Key Responsibilities 
 

• To work as part of our Individual Giving team to develop and deliver a programme (currently made up of warm and cold cause-related postal appeals and raffles) to recruit and retain cash and regular giving supporters to meet financial targets. 
• To diversify into non-postal ways of recruiting donors such as digital marketing online, social media, text to donate, face to face etc. through research and testing.
• To manage the relationship with our External Lottery Manager 
• To collaborate within the team to set the strategy and budgets for Individual Giving short and long-term in partnership with line manager.
• To manage relationships with external suppliers including copywriters and fulfilment houses. 
• To use data insight gleaned to take strategic decisions about where to direct resources.
• Test new methods of recruitment and retention with a view to long-term innovation

 
Person Specification
 

• Experience of developing and running successful individual giving programmes to recruit new donors
• Experience in audience insight 
• Target driven self-starter with an ability to both think strategically and take data-driven decisions as well as work operationally get things done
• Numerical skills and ability to use excel spreadsheets for tracking, reporting and analysing figures
• Excellent written communication skills 

 
Compliance Responsibilities
 
In addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:
•    Health & Safety and Environment.
•    Safeguarding
•    Data Protection
•    Equality, Diversity, and Inclusion
•    Quality
You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.
 
The role is subject to a Basic DBS check.
 
Environment
 
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. 
 
*Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.

REF-213 578

Parkinson’s is the fastest growing neurological condition in the world. It affects 153,000 people in the UK and currently there is no cure. 

We’re recruiting for a Senior Individual Giving Officer to join our team. We proudly raise money to help improve life for people with Parkinson’s and the people in their lives. Our work helps to fund everything from promising research, to providing personalised support for everyone with Parkinson’s, to campaigns fighting for better support for people with Parkinson’s and their loved ones.

About the role

You’ll be working on direct marketing campaigns and leading a strategic area of fundraising, to engage and inspire people to donate. And you’ll make it as easy as possible for supporters to choose the way they want to give. You’ll be part of a team that champions and supports each other, and is innovative in a changing fundraising and external environment to achieve our annual income target of over £5 million. 

Focusing on high volume donations under £1000. We use analysis and insight to deliver a variety of direct marketing activities that recruit new donors and ensure everyone can see the impact of their kind contribution. 

What you’ll do

• Support the Individual Giving Manager to help set strategic objectives, monitor income and expenditure and use database analysis to inform the individual giving programme.
• Plan, create and manage direct marketing campaigns, both online and offline, and lead a strategic area of fundraising to secure donations
• Work with the Individual Giving Officers, delegating work and championing their development. There may also be an opportunity to line manage an Individual Giving Officer.
• Monitor income and expenditure budgets and use database analysis to inform and improve the direct marketing programme.

What you’ll bring

• Strong experience of managing Individual Giving or direct marketing activity with substantial income and expenditure budgets.
• Proven success in donor or customer acquisition and retention through direct marketing.
• Strong track record of managing external agencies and suppliers.
• Some experience of using CMS and email platforms, ideally Marketing Cloud

Sounds like you? We would love to hear from you. 

Whilst this is advertised as a full time position, we are committed to being flexible in our roles and would consider part time working and compressed hours. Please specify in your supporting statement if you are interested in a specific working pattern.

Please apply through our careers portal on our website, with your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.

Interviews will be held w/c 3rd June 2024

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Harris Hill are delighted to be working with a pregnancy research charity to recruit an excellent direct marketing or individual giving fundraiser to join the Individual Giving and Engagement team.

This position will lead on the management and development of projects and campaigns to acquire new and increase the value and loyalty of existing supporters across both digital and direct channels. You will be responsible for a portfolio of Individual Giving Fundraising across single, regular, prize-led, payroll, legacy and in-memory giving.

You will work closely with team members to develop supporter journeys and digital acquisition to grow acquisition and retention rates.

This varied role will involve briefing, monitoring and managing stakeholder relationships for Individual Giving campaigns and projects to ensure effective financial management, data management, supporter care, supporter engagement, digital product management and marketing processes are followed.

The ideal candidate will have experience of: 

• Managing Individual Giving campaigns (acquisition and retention) across a variety of direct and digital channels
• Using databases to inform Individual Giving campaigns
• Managing and delivering budgets and working with agencies
• Monitoring and evaluating campaigns, reporting results and make recommendations to improve performance.

This charity is also interested in applications from candidates with relevant skills in direct marketing who have not previously worked in a charity setting.

This is a hybrid role requiring 50% time in their Central London Office.

Benefits include;

• 25 days’ paid holiday, plus bank holidays, annual incremental increase and te option to Buy up to 5 extra days of holiday
• Enhanced maternity & parental leave pay
• Pension scheme - Contribution rate is 4% employer and 4% employee.
• Considerate working practices including 6 ’flex’ hours each month, no working lunches, or late working
• Continuous career development and training

This charity are considering applications and interviewing on a rolling basis so for more information about this position and next steps please apply here now and a consultant will be in touch to discuss further.

Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

About the opportunity

Fundraising is critical to delivering our mission and ensuring we can support as many children and young people facing disadvantage to open doors to their future.  The Philanthropy Team as a whole has a combined target income for the current year (2023-24) of £1.83 million (growing to £2.35m as our target for next year), of which approximately £850k is from corporate donors and their foundations, £100k is from individuals, and the remaining from trusts and foundations. We have been successful year on year in increasing our fundraising base by building secure multi-year partnerships.
 

We are looking for a Fundraising Manager to work within our passionate Philanthropy Team to help grow our fundraised income and develop and maintain an effective, high-quality funding pipeline. Focussing predominantly on eliciting funding from trusts and foundations, and working closely with the Head of Philanthropy, CEO and Corporate Partnerships Manager, the Fundraising Manager will ensure the effective management of existing funder relations and take responsibility for ensuring Action Tutoring meets its reporting obligations. The Fundraising Manager will be responsible for the line-management and development of three Fundraising Coordinators, through which you and your team will prepare and submit grant applications and funding reports, alongside overseeing the development and growth of our individual giving activities and initiatives, including through expansion of our fundraising events and campaigns.

Closing date: Sunday 9th June 2024

Interviews: 18th and 20th June 2024

Start date: July/August 2024. We’re happy to discuss a later start date for the right candidate.

Duties and responsibilities

· Work with the CEO, Head of Philanthropy and Corporate Partnerships Manager to ensure Action Tutoring’s fundraising targets are met and manage an effective pipeline across Action Tutoring’s different income streams.
 

· Manage and maintain existing funder relationships, including proactive and requested reporting to donors.
 

· Work closely with the Head of Philanthropy and Corporate Partnerships Manager to identify relevant opportunities for collaboration that promote generating income. Alongside your team, support, prepare and provide expertise on applications for corporate funding opportunities identified by the Corporate Partnerships Team.
 

· Working with your Fundraising Coordinators, research and drive new opportunities for multi-year commitments from trusts and foundations, sharing workload between the team.
 

· Lead on the preparation and submission of high-quality, effective applications, with support from the Fundraising Coordinators. 
 

· Monitor when grants are due for renewal and proactively seek out renewal conversations, ensuring Action Tutoring has a healthy funding pipeline. 

· Work with the Fundraising Coordinator for Campaigns, Events and Individual Giving to build Action Tutoring’s income generated from events, ensuring an attractive range of event options across the country. Manage the Fundraising Coordinator to ensure places are secured, participants are supported and engagement is expanded.
 

· Work with  Fundraising Coordinator for Campaigns, Events and Individual Giving to build Action Tutoring’s income generated from individual giving, developing campaigns for driving more regular giving and building our strategies to cultivate, engage and thank individuals. 
 

· Act as a system manager for fundraising platforms, databases and tools including Just Giving and the Giving Block, with support from Fundraising Coordinators.
 

· Oversee the development of the fundraising area of the website and fundraising pack to attract new funders and fundraisers to the charity, with support from the Fundraising Coordinators.
 

· Manage the Fundraising Coordinators, ensuring they are growing and developing, and that work load is shared fairly. 
 

· Represent Action Tutoring at relevant meetings and events.
 

· Alongside your team, prepare applications for corporate funding opportunities identified by the Corporate Partnerships Team.
 

· Ensure accurate record-keeping of corporate partnerships and relationships on Salesforce and any other relevant systems.
 

· Any other ad hoc responsibilities as deemed relevant by the CEO.

Person specification

This role requires an ambitious, passionate and determined individual with outstanding written and verbal communication skills. Alongside your team you will be responsible for writing and submitting grant applications and reports, so an excellent understanding of the English language and a keen eye for detail are crucial for success within this position. Working to deadlines and line-managing three Fundraising Coordinators, exceptional time-management, prioritisation and organisation skills are essential. With a focus on developing our individual giving strategies, we’re looking for an individual with excellent interpersonal skills. 
 

Qualifications criteria:

· A*-C in maths and English at GCSE (or equivalent experience).
 

· Right to work in the UK.
 

We are looking for some of the following attributes, though you might be more experienced in some areas than others: 
 

· At least two years experience in fundraising (preferably within trusts and foundations fundraising).
 

· Proven track record in securing and stewarding 5+ figure partnerships.
 

· Outstanding written and verbal communicator with significant experience writing and submitting grant applications and reports.
 

You will be likely be more successful in this role if you have:
 

· You have a proven track record of securing and stewarding grants of 5+ figure funding.
 

· You have a passion for educational inequality/working within the Third Sector.
 

· Line management experience.
 

· Experience in event and campaign fundraising.
 

· Experience working within a charity with a turnover of £3M or more.

This is an exciting opportunity to help Cambridge City Food Bank realise it’s vision of ending the need for foodbanks, through an ambitious strategy creating a network of affordable food clubs, financial inclusion projects, and campaigning to change current systems which contribute to food insecurity – and working alongside it’s eight existing foodbank welcome centres.

In order to realise this ambition, we need to establish a new programme of fundraising growth, that can increase our annual income from circa £700K to in excess of £1M.

Through this new organisational role, you’ll proactively create and grow fundraising income opportunities with individuals, corporate partners, granting giving trusts and foundations, and community groups. Building on our faith-based heritage and ethos you'll be at the heart of our local community, bringing our cause to life and building lasting donor relationships.

Through your fundraising expertise, you will have a proven track record of building relationships with corporate partners, individuals and other donors to achieve and exceed annual income targets and KPI’s. You’ll have the capacity to create and craft compelling proposals and appeals that successfully engage and attract donations from new and existing supporters.

Main Duties:

● Proactively identify, engage and build good relationships with prospective corporate donors, successfully securing them as funding partners. Alongside this you’ll deepen engagement and grow our relationships and partnerships with existing corporate donors.

● Work with colleagues across Cambridge City Food Bank, to develop authentic, compelling, creative and winning funding and partnership proposals that can successfully engage corporate partners and align with their needs, motivations, areas of interests and values.

● Design and deliver excellent, engaging and regular stewardship communications and powerful fundraising appeals alongside establishing the associated data and systems. You will grow our income and pool of individual supporters making one off or monthly donations. You’ll also explore and implement ways of promoting Cambridge City Food Bank to successfully attract an ever-greater number of individual donors.

● Work with and support external consultants and colleagues across CCFb and the wider Trussell Trust networks to help secure fundraising partnerships and income from grant giving trusts and foundations.

● Develop, monitor and manage a fundraising portfolio capable of generating in excess of £1M per annum. You’ll establish a fundraising pipeline, including a range of KPI’s that can be tracked and that will enable you to make informed projections regarding future income.

● Forge strong relationships with colleagues across the wider Trussell Trust network, sharing best practice and learning from other charities across the network. As part of a network ‘learning set’, you’ll proactively take advantage of any fundraising training and skills development opportunities and engage with any joint fundraising opportunities.

Personal Specification:

Technical skills and minimum knowledge:

● Strong experience of corporate partner and individual giving fundraising.

● Excellent written and verbal communication and relationship management skills, you will inspire and motivate existing and prospective supporters, providing excellent stewardship and crafting compelling and winning funding proposals and appeals.

● An understanding of other areas of fundraising, such as grant giving trusts and foundations fundraising and fundraising from community groups and associations.

● Experience of setting, managing and reporting against fundraising KPI’s. 

● Experience of working with, supporting and overseeing external consultants. 

Behaviours and competencies:

● Tenacious and able to embrace, develop and shape a new role. You’ll be well organised, proactive, and a self-starter who is able to self-motivate.

● Able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.

● Be committed to the vision, respect the ethos and uphold the values of Cambridge City Foodbank and Trussell Trust.

________________________________________________________________________________________________

Our Vision, Ethos & Values:

Our Vision is to end the need for UK foodbanks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell Trust network.

We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.

As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.

In 2023: our amazing team of 200 volunteers assisted by a small staff team, provided 16,000 3-day emergency food parcels to people across Cambridge (36% were children) and distributed 170,000 Kilos of food.

Are you passionate about preserving history and engaging with communities? We are currently recruiting for a dedicated Development Manager to spearhead this charities Individual Giving efforts. If you're ready to make a tangible impact and drive growth while enjoying a fulfilling career journey, this opportunity is for you!

Job title: Development Manager (Individual Giving)
Organisation type: Heritage charity
Salary: £35,000 to £40,000
Location: Greenwich, London

Why You Should Join Us:

• Collaborate with a team passionate about preserving heritage and history.
• Benefit from ongoing career development training and progression opportunities.
• Immerse yourself in a supportive organisational culture that values diversity and inclusivity.

This Role:
As their Individual Giving Development Manager, you'll play a pivotal role in driving growth and engagement within their supporter base. Here's what you'll be doing:

• Lead the acquisition, retention, and growth of Individual Giving, focusing on unrestricted income.
• Develop and deliver inspiring Regular Giving appeals tailored to their supporters' motivations.
• Manage high-level donor relationships and secure major gifts to support their cause.
• Collaborate across teams to enhance visitor giving through innovative approaches.
• Drive the prospecting process to expand their supporter network.
• Develop and implement an integrated communications plan for Individual Giving activities.

Experience, Skills, and Knowledge Required:

• Significant fundraising experience in a professional capacity.
• Proven success in managing donor portfolios and securing major gifts.
• Familiarity with regular giving and patron programmes.
• Excellent project management and organisational skills.
• Experience in the arts and heritage sector is advantageous.
• Excellent communication and interpersonal skills.
• Ability to work independently and under pressure.

Ready to embark on an exciting journey with us? Apply now.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Role description, April 2024  

Reports to:         Director of Communications and Marketing    

Direct reports:    None

  

Role Summary    

This exciting role will enable Alcohol Change UK to reach millions of people across the UK with key messages about alcohol and alcohol harm, delivered through print, online, and broadcast media engagement tactics. With a high level of existing press interest in our work and campaigns (including our flagship Dry January® campaign), this is an exciting moment as we look to develop our proactive media engagement and share reframed stories about alcohol which resonate with a huge audience. Your work will drive significant awareness of our organisation, and ultimately enable millions of people to transform their relationship with alcohol.

Key Tasks and Responsibilities    

Media engagement  

• Manage the organisation’s media inbox and phone line, handling enquiries from journalists and providing responses in a timely manner

• Provide regular out of hours media cover on a rota basis (scaling depending on busier campaign periods, shared fairly with others and TOIL provided for hours worked)

• Develop public media statements and quotes across the whole spectrum of Alcohol Change UK’s work, issuing to press both reactively and proactively

• Provide ongoing development of our key lines library, regularly reviewing responses we have on file for a range of topics 

• Support Alcohol Change UK spokespeople (Chief Executive, Directors and others) prepare for interviews: developing tailored briefings ahead of opportunities, providing a sounding board to rehearse key lines when required and giving feedback on appearances to support ongoing development

• Manage our media database and reporting tools, providing regular condensed reports for the Director of Communications and Marketing/CEO/Board and develop insights-gathering to better inform our media engagement strategy

• With the Director of Communications and Marketing, play a key role in media crisis management, escalating issues as appropriate, suggesting solutions and developing organisational responses to sensitive situations

• Support the deployment of Alcohol Change UK voices, working closely with the Engagement Team to identify Community Champions, Ambassadors and others who are happy to be supported to share their experiences of alcohol and alcohol harm with the media

Developing a new proactive media strategy  

• Plan and deliver a new strategy for generating proactive media coverage, where Alcohol Change UK’s research, campaigns, parliamentary and wider activity connect with larger audiences in a strategic way

• Working closely with teams across the organisation, craft compelling media plans and press releases to generate coverage of our work

• Bring fresh energy to opportunity spotting, securing opinion pieces, expert comment, letters to editors and other ‘newsjacking’ content – particularly on ‘culture change’ topics such as sober shaming and stigma 

• Manage relationships with key journalists in our sector, exploring opportunities for partnerships and exclusives

Campaign media activity  

• Particularly for our flagship Dry January® campaign, and with the support of the Director of Communications and Marketing, develop media support briefs for external media agencies, when required 

• Develop fresh strategies and media angles for annual campaigns (Dry January®, Sober Spring, Alcohol Awareness Week) to keep activity engaging for public and returning audiences

• Think creatively to craft media strategies which are tailored to reach segmented audience groups, aligning with targets for individual campaigns to reach under-served communities 

• Provide detailed campaign media evaluations, insights and learning reports

Other    

You will also be expected to:    

• Work closely with colleagues across the charity to support their work and to act as ‘one team’ 

• Contribute actively and positively to charity-wide strategies 

• Continually develop your knowledge of alcohol harm and solutions to it 

• Act as a positive ambassador for Alcohol Change UK at all times 

• Know, embrace and actively uphold the values of Alcohol Change UK at all times 

• Work flexible hours as necessary to meet the needs of the charity, time off in lieu (TOIL) will be earnt for any work required outside of normal working hours 

Supporter Engagement Manager

Are you ready to make a real difference? At Pilgrims’ Friend Society, we’re not just providing care – we’re building communities, fostering connections, and transforming lives. If you’re passionate about creating positive change and want to be part of a dynamic team dedicated to making a lasting impact, then keep reading!

About Us

Pilgrims’ Friend Society is dedicated to enhancing the lives of individuals across our care homes and housing schemes. We are committed to fostering a community where support, prayer, and engagement thrive. As we continue to grow, we are seeking a passionate and experienced Supporter Engagement Manager to join our dynamic team.

About the Role

As the Supporter Engagement Manager, you will play a pivotal role in shaping our engagement strategies to cultivate relationships with our valued Christian* supporters. Reporting to the Director of Marketing and Communications, you will lead initiatives to increase prayer, giving, and church engagement, aligning with our broader objectives. You will manage our Supporter Engagement Co-ordinator, ensuring seamless coordination and execution of our supporter-centric initiatives.

Read the job pack for further details of this fantastic opportunity.

Key Responsibilities

• Develop and implement a comprehensive supporter engagement strategy to bolster our supporter base and enhance engagement levels.
• Curate a tailored stewardship journey for major donors and legacy pledges, providing personalised communications and resources to foster continued support.
• Oversee the management of our supporter database/CRM, ensuring compliance with GDPR and all relevant legislation.
• Utilise data analytics to design targeted campaigns and initiatives aimed at expanding our supporter network across various channels and touchpoints.
• Lead church engagement efforts, forging and nurturing connections with local and national churches and networks.
• Collaborate with our Activities and Community Engagement (ACE) Facilitators to enhance engagement within our care homes and housing schemes.
• Drive regular prayer communications, fostering a culture of prayer support through various platforms including our online Prayer Wall.
• Organise and lead supporter-facing events such as exhibitions and conferences to facilitate meaningful interactions with existing and prospective supporters.
• Stay abreast of industry trends and share insights with internal teams to inform strategic decision-making.

About You

• Minimum of three years of experience in the charity or third sector.
• Proven track record in supporter engagement and database management.
• Good understanding of UK GDPR regulations.
• Familiarity with fundraising functions and project management.
• Exceptional organisational skills with the ability to prioritise tasks and meet deadlines.
• Strong proficiency in written and verbal communication.
• Innovative thinker with a proactive approach to problem-solving.
• Team player with a reliable and detail-oriented work ethic.

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010).)

Hours

34.5 hours a week, Monday to Friday.

Benefits

• Hybrid working (2 days in the office, 3 days at home)
• Flexible working hours
• 5 weeks' paid holiday per year, as well as bank and public holidays
• Training & development
• Ongoing support from management
• Perkbox
• Wisdom app
• Care Friends referral app
• Birthday reward
• Long-standing service reward
• Life assurance scheme
• Pension scheme

Join Our Team

If you are passionate about making a meaningful impact and possess the skills and qualities outlined above, we invite you to join us in our mission to enrich lives and build communities. Apply now and be a part of our dedicated team at Pilgrims’ Friend Society.

— What our staff say about us: …“It is a friendly and welcoming place to work” … —

Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

The Air Ambulance Service provides two very important functions, Helicopter Emergency Medical Services (HEMS) and The Children’s Air Ambulance (TCAA) which provides paediatric transfers across the UK.  Our objective is to save lives, utilising specialist pilots, doctors, and paramedics and with our work centred on saving lives, improving clinical outcomes and being able to react quickly and efficiently to emergencies.
We are at the forefront of innovative clinical care, and we challenge boundaries.
Every day our charity is tasked with a unique set of missions which we respond to with our fantastic services, all of which are funded entirely by voluntary donations, trading and fundraising activities we undertake.  This ethos remains at our core; we are here to work alongside and help the NHS without using their available funds.  The impact we make with our services is to keep people alive, keep families together, to let children grow into adults and to enable the NHS to carry out more work than they would have been able to without our support.
We also impact our communities by creating jobs, taking actions to improve the environment, bringing people together as volunteers and creating worthwhile training and experience opportunities.
 
Our work is only made possible by the wonderful support and generosity of the public, together with the dedication, skill and enthusiasm of staff and volunteers in all areas of operation.  This support enables us to invest into our operational services, into developing staff and volunteers and into our future financial stability to protect the services needed now and in the future.

Job title: Major Donor Manager
Location: Rugby (hybrid)
Full time: 37.5 hours
Annual Salary: £40,000
Closing date: 27th May 2024

Job Purpose

An exciting role with significant scope to shape a Major Giving programme generating income through large financial donations from individuals and charitable trusts. The Major Donor Manager will play an active role in identifying, cultivating, securing, managing and retaining donors, and soliciting major gifts.  Maximising supporter engagement, satisfaction and value, the post holder will ensure a high level of customer service and account management, while overseeing the day to day running of the major donor programme.

Key Responsibilities
•    Design and deliver a major giving programme to generate new revenue and deliver budgets
•    Alongside the Prospect Research Officer lead on identification and research to produce a pipeline of high value prospects and income opportunities
•    Build and cultivate fundraising relationships with a range of new high value individuals and trusts, developing robust and innovative supporter journeys to ensure long term committed income whilst personally managing a portfolio of donors.
•    Develop a compliance framework for securing high value gifts ensuring high standards and complying with all relevant regulations and legislation.
•    Hold responsibility for developing budgets and management reporting including financial, KPI’s and outcomes.

Compliance Responsibilities
As a manager, in addition to specific compliance requirements within your area of expertise, you also hold responsibility in your specialism for:
•    Health & Safety and Environment.
•    Safeguarding
•    Data Protection
•    Equality, Diversity, and Inclusion
•    Quality
You are expected and encouraged to raise and escalate appropriately any potential breaches or areas for improvement regarding the above.

Person Specification
•    Demonstrable evidence of behaviour in line with the core values of TAAS throughout career to date.
•    Collaborative approach to achieving departmental and wider organisational objectives.
•    Passion for the work that TAAS does.
•    A flexible approach to allow adaptability to the changing needs of the organisation.
•    Demonstrable experience and a track record in securing 5 figure gifts from Major Donors.
•    Experience in building a pipeline to develop and deliver fundraising targets.
•    Very strong interpersonal skills and integrity, able to communicate well with others and quickly build credibility.
•    Excellent written and oral communication skills. Numerate and able to interpret data and trends.
•    Strong organisational and prioritising skillset, with experience of managing complex supporter or client relationships, meeting their needs, and coordinating collaboration with colleagues.

The role is subject to a Basic DBS check.

Environment 
TAAS is an inclusive working environment where Equality, Diversity and Human Rights are guiding principles, individuals are respected and a value of having a diverse workforce is recognised. The recruitment, employment and development of people are based on qualifications, experience and competency to do the job, eliminating personal bias or prejudice.
As an organisation, TAAS are committed to ensuring the safety and welfare of children and vulnerable adults involved in any of our activities. Our commitment applies to all acting on our behalf, i.e., employees, contractors, volunteers, supporters, patient, donors and visitors, meaning that all have a responsibility towards safeguarding children, young people and vulnerable adults with whom they have contact with. Any new staff starting with the organisation will need to be committed to Safeguarding, complete relevant Safeguarding training and report any concerns they may have. TAAS operate a safer recruitment process, as part of our Safeguarding policy, which includes identifying and rejecting anyone who may be a risk to vulnerable people. 
 
Please note that we reserve the right to close this before the stated date, should the hiring manager deem there to be enough suitable applicants.

REF-214 064

Digital Marketing Manager

We are seeking a talented, experienced and proactive individual to join the charity at this critical and exciting stage of growth and development, and to lead on the delivery of the new digital marketing strategy.

This is a fantastic opportunity to work in a small but hard-working marketing team at the national charity caring for the NHS, and to support the organisation with their digital marketing activity.  

Position: Digital Marketing Manager

Location: Home based and flexible – able to work in Warwick and London offices occasionally, and at other locations nationally when required.

Salary: £40,000 - £45,000 per annum

Hours: Full Time (35 hours per week)

Contract: Permanent

Benefits: 25 days paid holiday (rising to 29 days with service increments) plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, Flexible working patterns

Closing Date: Friday 31st May 23.59

Interview Date: W/C 10th June

About the Role

NHS Charities Together is at an exciting stage in its journey and about to embark on an ambitious new strategy. As the mission of the organisation evolves, the digital channels and digital marketing practices need to evolve with it, ensuring that digital opportunities and learnings across the entire organisation is maximised – to achieve the brand and fundraising objectives.

As the Digital Marketing Manager, your key responsibilities include:

· Delivery of the digital marketing strategy

· Website, Google Analytics and paid social management

· Championing digital knowledge and expertise across the organisation

· Agency management

· Supporting comms and wider teams with digital marketing activities.

About You

You will have experience of delivering digital marketing campaigns and activities in a communications, marketing or fundraising environment. You will be analytical, with a keen eye for detail with the ability to provide guidance and help for other teams across the organisation. With an excellent understanding of key digital marketing metrics, you be confident making data driven decisions.

You will also have experience of:

· Managing digital channels, including websites, analytics platforms, and social media accounts.

· Working with key digital marketing tools including GA4, Meta Business manager and others where relevant.

· Implementing SEO across digital channels.

· Monitoring and evaluating digital activity, with good analytical skills and ability to apply insights into practice.

· Digital audiences and using digital data to understand audiences.

· Managing external agencies and getting the most out of them.

About the Organisation

This is an exciting time to join the organisation as we begin to plan and deliver against our newly launched strategy, to achieve our vision of a future with a thriving NHS and the best possible healthcare for everyone, in which the finance team plays a vital role.

You will be asked to provide a copy of your CV and a supporting statement outlining how you meet the job description, person specification and any preference for a specific programme, via NFP People. The supporting statement should be no more than 2 sides of A4.

Please indicate which role you are applying for.  If applying for both please submit a single CV but a separate personal statement for each outlining how your skills and experience meet the requirements of each role. 

Other roles you may have experience of could include Digital Marketing, Marketing, Digital, Marketing and Communications, Digital Marketing and Communications, Digital Marketing Manager, Marketing Manager, Digital Manager, Marketing and Communications Manager, Digital Marketing and Communications Manager, Fundraising, Digital Fundraising, Campaigns.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.