Legacy Case Officer

Our client is the UK's leading dementia charity. They provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Legacy Case Officer Responsibilities:

The Legacy fundraising team at their organisation has an enviable track record with income seeing exponential growth over the last 5 years achieving £26m for 2019/20. Legacy income accounts for almost 25% of the total income for the Society and this is an exciting time to join their  team as they continue to grow in reputation as leaders in the sector.

Working with the Legacy Case Team you will maximise income through good file management whilst at the same time seeking out opportunities to add value through diligent case work. Attention to detail and the ability to prioritise and multi-task is paramount to the role.

If you are organised, highly motivated and an excellent communicator then please join their team..

Legacy Case Officer Requirements:

We are looking for a highly organised and enthusiastic individual with excellent attention to detail to join the Legacy Case team. You will have an excellent knowledge of Probate Law, experience in file management, using First Class 2 or 4 applications, Microsoft office applications and a proven ability to manage your own workload..

About the organisation:

Our client embraces diversity, inclusion and accessibility for all of their people. They are committed to building a diverse organisation that represents the communities they serve and ensuring inclusion in everything they do.

Their employees work hard every day to make a true difference in people's lives. They are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. They also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with their organisation. 

Position: Legacy Case Officer
Location: Home Worker - England and Wales
Contract type: Permanent
Hours: 35 hours per week
Salary: £25,300 - £29,009 actual per annum (depending on skills and experience) (+London Allowance of £3,600 if applicable)

Closing date: 4th October 2020
Interview date: TBC

You may have experience of the following: Legacy Case Officer, Legacy Administrator, Legal Administrator, Legacy Fundraising, Probate Law, Wills, Dementia Charity, etc. etc.

The National Federation of Young Farmers’ Clubs (NFYFC) is seeking an experienced and enthusiastic National Lead Safeguarding Officer, working 22 ½ hours per week.

This post is the designated safeguarding lead for the NFYFC – a membership organisation – primary for this role are the responsibilities of managing the safeguarding policy and its procedures.  This includes managing investigations arising from concerns reported and managing procedures to protect young people, including children, and the volunteers supporting them.

The role includes working to embed the safeguarding policy in the YFC community by supporting club, county and regional safeguarding officers (often volunteers) to ensure they know the safeguarding processes as well as the boundaries for volunteers that are working with young people and are in a position of responsibility and/or position of trust.

This post is the lead role in maintaining and reviewing the implementation plan for safeguarding and for protecting young people and volunteers,

The successful candidate will be experienced in managing safeguarding on an organisation-wide basis, will be a good clear communicator, adaptable, show enthusiasm and be creative in their approach to their work together with having a keen eye for detail.  Applicants must be charismatic, dedicated team players who can contribute positively and enthusiastically with a ‘can do’ attitude. They will be fluent in the use of IT systems (MS Office 365 and database).

Experience of working with or for a membership organisation will be an advantage.

The post is part-time - 22½ hrs per week and for a fixed term of 12 months - and is based at the NFYFC Office, Stoneleigh Park, Nr Kenilworth, Warwickshire.  Some homeworking will be considered by mutual agreement.  Occasional travel throughout England and Wales will be required.

The NFYFC is seeking applicants from a wide range of backgrounds.  As a youth organisation the NFYFC is committed to the safeguarding of young people and adults at risk.  All posts are subject to Safe Recruiting Procedures, and this post will require a DBS check at enhanced level.

Birmingham or London based applications considered.

Hours: Part time at 60% (average of 3 days per week– structure of working week can be discussed, Monday's/Thursday’s are required). Additional hours per week will be available as further funding becomes available. 

Initially reporting to the CEO

As the Sophie Hayes Foundation embarks on an exciting phase of growth and development,supporting more women survivors of Human Trafficking, the Volunteering and Survivor Network Supervisor will become a valued member of the organisation’s new Senior Management Team

The right candidate will focus on creating and delivering the Volunteering and Survivor Network programme, ensuring the needs of the women survivors are met through increased opportunites for volunteers and partners.

VOLUNTEERING PROGRAMME: CORE ACCOUNTABILITIES

To oversee the three R’s of volunteering: Recruitment. Retention. Recognition this role will:

1. Create and deliver the organisations Volunteering Strategy (VS) and Volunteering Programme (VP) by including existing volunteers, staff, and partners
2. Incorporate individual, corporate and community volunteering opportunities and activities
3. Liaise with all staff regarding volunteering opportunities
4. Attend meetings within the organisations as and when necessary
5. Ensure the Blackbaud Etapestry database for volunteers is maintained within all regulatory requirements
6. Carry out monitoring and analysis of all aspects within volunteering and volunteers
7. Write and present regular reports for senior management and committees
8. Arrange regular appreciation events for volunteers
9. Ensure that the values and behaviour of volunteers align with the organisation.
10. Create and regularly update the Volunteers Handbook and other relevant documents and publications
11. Produce a quarterly volunteer’s newsletter and to maintain a social media presence and respond to volunteer enquiries
12. Be available to work outside office hours to carry out volunteering training events and to interview prospective volunteers
13. Undertake such other duties within the competence of the postholder which may be required from time to time
14. Identify corporate, community partnerships to increase volunteering support for survivors of human trafficking
15. Host visits from external organisations and individuals to promote the organisations mission and vision
16. Create recognition events honouring all external support

SURVIVOR NETWORK: CORE ACCOUNTABILITIES

1. Deliver the organisations Survivor Network (SN) programme and quarterly events across all 3 SHF locations
2. Ensure all SN events are integrated into the organisations Employability Programme
3. Ensure the Blackbaud Etapestry database for SN events is maintained within all regulatory requirements
4. Carry out monitoring and analysis of the SN programme and events
5. Write and present regular reports for senior management and committees
6. Ensure that the values and behaviour of the SN programme and events align with the organisation.
7. Create and regularly update the SN programme handbook and other relevant documents and publications
8. Produce a quarterly SN newsletter and maintain a social media presence and respond to SN enquiries
9. Be available to work outside office hours to carry out SN events
10. To undertake such other duties within the competence of the postholder which may be required from time to time

ESSENTIAL

MINIMUM 3 -5 YEARS SUPERVISING VOLUNTEER PROGRAMMES

• Experience of programme or project management in a charity context. (creation, review, delivery)
• Creating and delivering KPI's and all reporting tools
• Empowering and Equipping Others: Experienced in teaching or facilitating others and bringing out the best in those around you.
• Experience in building alignment with partners and stakeholders over a shared agenda. 
• Experience in influencing others for a common goal and managing complex stakeholder relationships

BEHAVIOURS 

• Leadership: Able to set vision and inspire others to bring them with you.
• Strategic thinking: Can look ahead, spot and mitigate challenges and leverage opportunities.
• Programme Management: Can manage programmes effectively and efficiently.
• Autonomy: Self-leadership and personal initiative 
• Organised: Able to process details, create structure and follow process. 
• A coaching mentality: Focused on developing self and others, self-aware, open to learning, giving and receiving feedback. Lives the Sophie Hayes values and culture. 
• Responsibility: You do what you say you will do and take accountability.
• Collaborative: You work well with others, form partnerships and can balance challenge with support
• Flexible: Able to support where needed. 

DESIRABLE

1. Knowledge and understanding of the human trafficking and modern-day slavery sector
2. Experience of using social media and digital communication tools 

The people that we work with come from all over the world and have a wide variety of beliefs, experiences, backgrounds. We are committed to sharing reflecting this rich diversity amongst our staff, volunteers and trustees and would strongly encourage applicants from minority and under-represented groups

However, this post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 20

Location: Please note that the role is either office based in Warwickshire or home based from any location in the UK - dependent on candidate.

Details: an exciting opportunity has arisen to join RDA’s Fundraising team and lead on our Major Donor portfolio. This is a perfect challenge for an experienced major donor fundraiser to take on a strategic and operational leadership role. As a key growth area for the RDA, with significant untapped potential, this role will provide you with the opportunity to develop and implement a strategy in major donor and special events fundraising. We are seeking a motivated and successful fundraiser with a track record in this area and experience of developing relationships to drive growth.  

You will be responsible for ensuring RDA maximises income from major donors, whilst delivering and developing our special events portfolio – including gala dinners, regional dinners, developing our major donor club and developing partnerships with new and existing donors. You will have an excellent track record in generating new business in this area of work.

About RDA: RDA is dedicated to improving the lives of children and adults with disabilities through interaction with horses. With the support of 18,000 volunteers and qualified coaches, RDA has 500 centres all over the UK, supporting cities and remote rural areas. Through fun activities like riding and carriage driving, our beneficiaries experience the positive impact of our work; with significant improvements in physical and mental wellbeing, verbal and non-verbal communication, relationship building and confidence.

To apply: download the job description and send a supporting letter identifying clearly how your skills match the person specification and what you would bring to this role, along with your CV. Completed applications should be emailed via Apply with Charityjob button, and titled Major Donor Manager Application in the subject box, by the closing date of  Wednesday 7th October 2020. 

Due to high reponse rates please note that only successful applicants who have been shortlitsed for interview will be notified of outcome of application by Thursday 8th October 2020.

All shortlisted applicants will be invited to attend an interview, in person, on Tuesday 13th October, at RDA offices in Shrewley, Warwickshire.

Principal Practice Tutor (PPT) is an exciting role for someone who wishes to combine management and leadership responsibilities whilst keeping a close connection to the work of their team by working directly with participants on the Frontline Programme. You will join a team of Principal Practice Tutors who provide programme leadership and team management that is central to effective delivery of the Frontline programme. You will ensure a high quality teaching experience, resolve escalated participant issues and support Consultant Social Workers to provide an excellent practice learning experience to participants.

There are 4 roles available: 1 based in North East and North Yorkshire, 1 in West Midlands, 1 in East Midlands and 1 in South West with regular travel across your geographical area.

The role comprises of 6 core areas of responsibility;

• Programme leadership and team management
• Resolve escalated participant issues
• Practice learning of participants
• Consultant Social Workers
• Teaching
• Supporting wider organisational objectives

We are actively seeking applicants from Black, Asian and Minority Ethnic backgrounds.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis is committed to ensuring that people with lived experience of homelessness are involved in developing and delivering our services. 

About the role
Crisis Skylight Coventry (CSC) is 1 of 11 Skylight Centres across the UK, delivering Crisis’s Client Services directly to local communities. Crisis Skylights are currently in a period of operational change. Following the publication of ‘Everybody In’ Crisis is committed to making sure that the plan to Ending Homelessness becomes a reality. The 5-year strategy (2018-2023) reflects a change of emphasis: from growing the capacity of our services to maximising the impact of what we do to ensure that all aspects of our work move us in the direction set out by the plan.  

CSC Director role leads Crisis Skylight Coventry team in driving the changes.
The change approaches aim to contribute to Crisis’s wider strategy to End Homelessness whilst ensuring the following objectives are achieved; 
•  Provide a more focused planned service offer for members 
•  Improve the member experience when engaging with Crisis and particularly Client Services 
•  End homelessness for more people 

About you
To be successful in this role you will have experience at a senior level in relevant sectors e.g. homelessness, adult social care, education, training and employment. You will have experience of managing and leading change within an operational team; understanding the demands of implementing the change whilst maintaining a quality operational service. Driving service innovation through a value based approach will be a key part of your skillset. 

An understanding of a service which takes a person-centred approach, offering coaching and mentoring, learning support and/or personal development training, ideally working to matrix standards. You will demonstrate knowledge of issues affecting homeless or vulnerably housed individuals which could include mental illness, addiction, the benefit system and housing. Being committed to empowering homeless and vulnerably housed individuals is essential to this role.

Benefits
As a member of the team you will have access to a wide range of employee benefits including:
•  Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy 
•  Mandatory pension scheme, with an employer contribution of 8% (subject to annual increase) 
•  25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please apply online. 

Closing date: Sunday 4th October 2020 (at 23:59)

At Crisis we value diversity, promote equality, challenge discrimination, and we encourage and welcome applications from people of all backgrounds. If you need to request an application in an alternative format, please contact the Recruitment Team, contact details can be found on our website.

Are you an empathetic individual with experience of managing volunteers?  Do you have experience of involving people with multiple and complex needs or developing peer support services? Then join Shelter’s Birmingham hub as a Volunteer and Training Coordinator and you could soon be helping us to tackle rough sleeping on and around the railways through a new strategic partnership between Shelter and Network Rail.

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change — with individuals, in communities, across society – and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

Shelter Birmingham is a dynamic city centre hub offering a holistic integrated advice and support service to the diverse residents of the city. We provide specialist advice and support to over 4,000 clients a year and are committed to delivering more of what we do to the people who need us most. A new strategic partnership between Shelter and Network Rail aimed at tackling rough sleeping on and around the railways has resulted in us creating some brand new roles.

About the role
In this exciting new role you’ll be part of a pilot service that aims to provide a route out of homelessness for every rough sleeper on Britain’s railways. Your focus will be on developing a team of volunteers with lived experience of homelessness. You’ll recruit, induct and support a group of up to ten volunteers who will be supporting the local outreach engagement team by providing practical help and advocacy to rough sleeper clients.  You’ll also develop and deliver a training programme for station staff to increase their understanding of homelessness and take practical steps to help rough sleepers in and around the main city centre train station. In short, it’s an interesting and rewarding role that will help change lives for the better.

About you
Forward thinking and flexible, you actively support the introduction of new ideas, methods and processes to working practices. What’s more, you ideally have some experience in the delivery of frontline services, either operationally or supporting delivery. You’ll have experience in managing volunteers, including an awareness of managing risk and safeguarding, supporting volunteers and recognising their contribution.  Ideally, you’ll have experience of involving people with lived experience in service delivery. A proven ability to create and deliver successful training programmes or courses to individuals and groups is also required. Commercially aware, proactive and driven to achieve positive outcomes, you work well both independently and as part of a team and have the utmost respect for others' opinions.

Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities),gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

This is a new role in order to deliver the Community Fundraising Strategy which forms part of the organisations ambition to substantially increase income from voluntary donations and supporters. The role is to Engage, Inspire and Collaborate with communities to deliver fundraising initiatives. To provide a high standard of face to face support to key individual supporters and fundraising groups to secure and increase levels of support.

About the Role 

This is a new role in order to deliver the Community Fundraising Strategy which forms part of the organisations ambition to substantially increase income from voluntary donations and supporters. The role is to Engage, Inspire and Collaborate with communities to deliver fundraising initiatives. To provide a high standard of face to face support to key individual supporters and fundraising groups to secure and increase levels of support. 

This role can be based in either Birmingham, Bedminster or Exeter.
 
About You 

We are looking for energetic and enthusiastic individuals preferably with a fundraising or event management background. Ideally with a proven track record of growing net income through establishing, developing and nurturing volunteer fundraisers and fundraising groups including senior volunteers. We are looking for individuals motivated by fast paced and agile working environments. 

The role is based in communities and travel will be required. The role will require the ability to work evenings and weekends. 

About Us 

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls. 

Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes. 

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve. 

We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid. 

You will receive: 

• Competitive salary & pension scheme 
• Cycle to work scheme 
• Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme 
• Discounts – you’ll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays and shopping. 

Application Review Date: 4th October

Interview Date: Week commencing 2nd November

These roles are available to all St John employees and volunteers however preference for selection will be given to those people who are currently at risk. 

We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered.  

The Refugee and Migrant Centre (RMC) is an established and vibrant charity working with new communities in the Black Country and Birmingham. We are seeking a Resettlement Manager to manage our resettlement programmes in Wolverhampton and Walsall. 

About the role

The aim of this role will be to manage and work as part of a team to enable and empower newly arrived often vulnerable refugees to settle into their new communities with confidence.

As a Resettlement Manager you will have responsibility for the service delivery, monitoring and ensuring you are meeting funder targets. You shall provide a wraparound service to our clients across Wolverhampton, including services around housing, health, education and employment.

There would be a requirement to record and document contact using online systems, ensuring an evidence based practice model of working and seamless support delivery for our clients. As the manager you would be required to report and feedback on all findings, taking remedial action where required.

Purpose of post

• To manage a high quality holistic service to enable refugee families and/or individuals to sustain independence within their new communities.
• To develop and maintain effective partnerships with voluntary and statutory sector stakeholders to ensure the provision of appropriate services to newly arrived refugees.
• To undertake line management responsibilities as agreed with head of Services
• To record, monitor and evaluate all aspects of the programme and complete monitoring and feedback reports of outcomes for funders to a high standard.
• To train, develop and support staff and volunteers in all aspects of the service

Main duties and responsibilities

For service delivery

• To ensure the effective development, management, monitoring and delivery of the resettlement team and any additionally funded projects or posts which are developed in the region connected to this service.
• To devise and deliver a comprehensive action plan for welcoming the refugees from preparation prior to arrival and support for the first year and beyond. This includes but is not limited to:
• Checking suitability of properties with housing partner
• Welcoming families upon arrival at a UK airport
• Registering with GP’s, dentists and opticians; attending medical assessments and appointments; securing appropriate specialist medical care and liaising with different health services;
• Working with Social Services to ensure all special needs are addressed;
• Registering for Biometric Residence Cards and benefits, ensuring that refugees understand their financial rights and responsibilities;
• Providing on-going orientation to the UK – information, classes, workshops and visits by key statutory services;
• Registering and supporting children with local schools;
• Facilitating access to ESOL (English for Speakers of Other Languages) classes for all newly-arrived adults;
• Sign-posting and assisting in training, education and employment to ensure long term independence;
• Organising trips and outings to places of interest and providing opportunities for social interaction.
• To provide holistic support around all areas of need including housing, welfare, employment, substance misuse, family reunion, health and social engagement.
• To lead on ensuring effective liaison and communication with RMC’s housing provider and other sub-contractors for the resettlement service in the region.
• To lead on casework management and provide direction and support to the resettlement team of staff and volunteers.
• To maintain and develop excellent working relationships with and between external stakeholders in order to improve the availability of mainstream and specialist services for newly arrived refugees.
• To plan the project’s services, ensuring appropriate liaison with colleagues, other RMC teams and external partners.
• To ensure the provision of high quality services that are responsive to the needs of clients and that meet internal and external quality standards
• To develop methods of receiving appropriate user and stakeholder feedback.
• To ensure that the project operates at all times within the principles of impartiality and confidentiality, and in accordance with RMC’s values, principles, policies and procedures.
• To ensure that the project has regular feedback on its services from users, refugee community organisations and other partners and, as necessary, to modify and improve services in the light of the feedback.
• To ensure that the service is delivered sensitively, in ways which respect the culture, personal history and situation of all its users.
• To provide written and oral reports as required.
• To have financial accountability for funding administered to the families.

This is a new role in order to deliver the Community Fundraising Strategy which forms part of the organisations ambition to substantially increase income from voluntary donations and supporters. The role is to Engage, Inspire and Collaborate with communities to deliver fundraising initiatives. To provide a high standard of face to face support to key individual supporters and fundraising groups to secure and increase levels of support.

About the Role 

This is a new role in order to deliver the Community Fundraising Strategy which forms part of the organisations ambition to substantially increase income from voluntary donations and supporters. The role is to Engage, Inspire and Collaborate with communities to deliver fundraising initiatives. To provide a high standard of face to face support to key individual supporters and fundraising groups to secure and increase levels of support. 

This role can be based in either Birmingham, Bedminster or Exeter.
 
About You 

We are looking for energetic and enthusiastic individuals preferably with a fundraising or event management background. Ideally with a proven track record of growing net income through establishing, developing and nurturing volunteer fundraisers and fundraising groups including senior volunteers. We are looking for individuals motivated by fast paced and agile working environments. 

The role is based in communities and travel will be required. The role will require the ability to work evenings and weekends. 

About Us 

St John Ambulance works at the heart of communities, providing first aid, keeping people safe at events and working alongside the NHS in response to 999 calls. 

Every year, hundreds of thousands of people learn how to save a life through our training, education and youth programmes. 

Over the next decade, we have bold ambitions to help transform out-of-hospital care, having a positive impact on the people we treat and the communities we serve. 

We are a team of 1,600 employees and 18,000 volunteers, united by our goal of saving lives through first aid. 

You will receive: 

• Competitive salary & pension scheme 
• Cycle to work scheme 
• Health and Wellbeing portal - access to financial, health and wellbeing support and an Employee Assistance Programme 
• Discounts – you’ll have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym memberships, cinema tickets, restaurants, holidays and shopping. 

Application Review Date: 4th October

Interview Date: Week commencing 2nd November

These roles are available to all St John employees and volunteers however preference for selection will be given to those people who are currently at risk. 

We may review applications before the Application Review Date, however, if you apply after the Application Review Date, your application may not be considered.