Information and advice officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overview
At Operation Smile UK, we work with global colleagues to improve the lives of those living with cleft conditions around the world – by providing surgery and comprehensive care services to patients and strengthening health care systems in the countries where we work. Operation Smile UK’s Partnerships Team works to maximise high-potential income channels such as corporate partnerships, major donors and trusts and foundations. The Partnerships and Philanthropy Officer will play a key role in the team securing critical income from global and national corporate partners and from our network of committed community fundraisers.
We are looking for a candidate who thrives on building relationships – with partners and with colleagues in the UK and around the world. You will be a brilliant communicator, someone who can juggle multiple priorities and inspire people to believe in our story. Ideally, you will have at least a year’s experience in a relationship management role (in a commercial or fundraising setting), and a particular interest in international development. In return, you will be part of an ambitious and high-performing team, working with national and global corporate partners, gaining international programme exposure and being given the opportunity to take responsibility from the outset.
MAIN DUTIES AND RESPONSIBILITIES
Corporate Fundraising
· Take the lead on managing a portfolio of small and medium corporate partners - taking responsibility for all aspects of these partnerships, including communication, staff activities, events, reporting, income collection and acknowledgements
· Provide support to the Senior P&P Manager in activities relating to OSUK’s global corporate partners through managing employee-led activities across the portfolio.
· To manage and develop new initiatives for employee engagement and community participants
· Support on new business acquisition, specifically in creating new avenues for income generation through existing partnerships.
· Responsible for managing inbound enquiries relating to corporate partnerships
· Lead on producing corporate-related social media and communications content
· Maintain orderly upkeep of all relevant records and databases
Community Fundraising
· Lead on the handling of all inbound community fundraising correspondence, including donations received, merchandise and speaking requests
· Develop a strong understanding of fundraising platforms such as Just Giving and Enthuse, maintaining their upkeep and reconciliation with Operation Smile's financial and reporting systems
Additional Responsibilities
· Expand your understanding of Operation Smile’s programmatic work globally, of cleft lip and palate conditions, health system strengthening and the global surgery sector
· Support other areas of the Partnership Team’s work, including events.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Your cover letter should explain your experience in relationship management and why you you would be a good fit for this role. Applications which do not cover this will not be considered.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
Candidates should explain within their covering letter,
1. Your experience in relationship management
2. Why you would be a good fit for this role
The client requests no contact from agencies or media sales.
Summary
WE ARE LOOKING FOR ASSISTANT CASE OFFICER TO WORK WITHIN OUR MISSION AND PASTORAL SERVICES TEAM
The Church Commissioners have the governance and management responsibility for the Mission and Pastoral Measure 2011, which provides a regulatory framework which enables the Church to support the provision of local worship, mission and ministry, and to adapt that provision as circumstances change over time. The Measures provides a decision-making process for changes relating to pastoral change, ministry provision change and church building change. The Commissioners also deal with processes under the Church Property Measure 2018 and the Church Commissioners' Chancel Repair Liability Measure.
The purpose of the role is to oversee and manage the decision making processes and provide advice under the Mission and Pastoral Measure 2011 (MPM), the Church Property Measure 2018 (CPM), and related legislation (including the Patronage (Benefices) Measure 1986 and the Church Representation Rules, and responsibilities relating to chancel repair liability (CRL). A major part of the team's role is to support the transition from the existing MPM, to a new Measure, and the related transition programme which will be rolled out to dioceses and parishes over between 2024 to 2027.
The Assistant CO post will work with mainly with the M&PS case officers to decision making and case work under the requirements of the legislation set out above. They will also work closely with the team managers to plan and manage the casework load and support the decision making processes of the Mission, Pastoral and Church Property Committee.
Main Responsibilities
Conduct research into a range of technical and legal matters, including verifying the legal names of parishes and benefices, patronage details, and responding to related queries.
Draft and publish Mission and Pastoral Measure (MPM) schemes for consultation, ensuring accuracy and clarity throughout the process.
Support Case Officers in presenting MPM or Church Property Measure (CPM) decisions to the Mission, Pastoral and Church Property Committee, and assist with any subsequent appeals.
Assist the M&PS Operations Manager in planning committee visits, public hearings, and other operational tasks associated with committee meetings.
Contribute to the planning and monitoring of casework and performance reporting, working closely with the M&PS Operations Manager.
Coordinate and manage internal and external meeting processes related to the above functions, ensuring smooth and efficient operations.
Provide administrative support for the implementation of the new Mission and Pastoral Measure and the Measure concerning Chancel Repair Liability.
Offer support in record management and data governance, including preparing briefings and information for performance and risk management purposes using dedicated data systems.
Help the M&PS Operations Manager with planning and coordinating team activities such as monthly meetings, away days, and special events.
Assist with communications activities, including the distribution of regular e-newsletters to diocesan teams.
Support the coordination and promotion of the diocesan training programme.
Assist with financial processes related to departmental expenditure, ensuring compliance and accuracy.
Contribute to audit and risk management processes, maintaining high standards of accountability.
Provide briefings and information to support internal NCI processes, including responses to General Synod or Parliamentary questions, and preparing materials for the Board of Governors and senior officers.
Deliver general administrative support to the M&PS team, including handling post and printing tasks.
Undertake any required specialist or generalist training to support the role effectively.
All responsibilities are to be carried out in accordance with the Mission and Pastoral Measure Code of Recommended Practice.
Skills & Abilities
- Ability to organise and prioritise tasks to meet deadlines efficiently.
- Able to demonstrate initiative and a forward-thinking approach to problem-solving and continuous improvement.
- Comfortable navigating complex processes with a meticulous eye for accuracy and detail and consistency.
- Strong interpersonal skills with the ability to manage relationships across a wide range of stakeholders.
- Excellent Communication skills, being clear and confident in both written and verbal communication.
- Experienced in drafting agendas, preparing papers, and recording accurate minutes.
- Strong project management skills demonstrating capability of planning, coordinating meetings, and managing timelines to deliver successful outcomes.
- Confident in using specialist software, conducting internet-based research, publishing content online, and utilising Microsoft Office applications effectively.
- Valid Drivers Licence
Desirable skills
- Experience managing complex administration legal systems.
- Experience with property and church law.
- Knowledge and experience of working with financial systems and processes.
- An understanding of the workings of the Mission and Pastoral Measures.
- A salary of £40,572, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
- 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
- Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
At Ambitious about Autism, we believe in a a future where every autistic child and young person can be themselves and realise their ambitions. We're looking for a Finance Business Partner who's ready to bring insight, influence, and energy to a role that sits at the heart of our strategic decision-making.
This is more than just numbers. You'll be a trusted advisor to senior leaders across the organisation, helping them shape and deliver their financial plans. You'll work closely with ELT members and budget holders to build robust financial models, set budgets, and produce termly forecasts that drive real impact.
As a key player in our finance team, you'll:
- Lead the monthly management accounts and reporting process
- Provide strategic and technical financial advice to high-profile projects
- Ensure financial implications are understood and embedded in decision-making
- Influence and negotiate with senior colleagues to help us meet our financial goals
We're looking for someone who:
- Is a qualified accountant (ICAEW, ACCA, CIMA, CIPFA)
- Has trained at a top 15 accountancy firm or equivalent public body (e.g. NAO), or has strong experience in finance business partnering
- Can quickly get to grips with a complex environment and work independently
- Has experience in strategic finance and business planning
- Understands charity finance (SORP FRS 102) or has transferable IFRS/FRS102 knowledge and a willingness to learn
This is a fantastic opportunity to join a purpose-driven organisation where your financial expertise will help shape the future for autistic children and young people.
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Preston, Lancashire
Permanent | Full-time - 37.5 hours per week
Salary: £77,744 - £83,546
After a remarkable 26-year journey with Caritas Care, including five years as CEO, our current Chief Executive will retire at the end of 2025. This creates a rare and exciting opportunity to lead this dynamic, well-established and vibrant organisation. The Trustees are looking for an exceptional leader to take forward and further develop one of the North West's most respected and impactful charities.
About Caritas Care
For 90 years, Caritas Care has been at the heart of communities across Lancashire, Cumbria and Greater Manchester. We are a values-driven charity committed to improving lives and creating opportunities for people across the North West. Our services include adoption and fostering, support for people with disabilities, rehabilitation programs and community projects, all designed to ensure that everyone has the chance to thrive.
About the Role
As CEO, you will provide strategic leadership and operational management, ensuring our services continue to make a meaningful impact. Reporting to the Board of Trustees, your key responsibilities will include:
- Leading the organisation with passion and integrity, upholding our values in everything we do
- Developing and implementing strategic plans to enhance and expand our services
- Building strong relationships with key stakeholders, including funders, commissioners and partner organisations
- Ensuring financial sustainability, overseeing budgets and securing funding opportunities
- Maintaining governance and compliance standards, ensuring all activities meet legal, ethical and regulatory requirements
- Inspiring and supporting our dedicated staff and volunteers, fostering a culture of collaboration and excellence
About You
We are looking for an experienced and visionary leader who is passionate about making a difference. You will bring:
- Strong leadership and strategic planning skills with experience in a senior management role
- A deep understanding of the charity, social care or public sector, particularly in service delivery and safeguarding
- Excellent financial and operational management skills, ensuring sustainability and growth
- A collaborative approach, with the ability to engage and influence a wide range of stakeholders
- A values-driven mind-set, committed to inclusion, equality and social justice
Why Join Us?
This is more than a leadership role – it is an opportunity to make a real and lasting difference. You will be joining a charity with deep community roots, a skilled team and a future full of possibility.
- Lead a well-respected and impactful charity
- Work with a passionate team dedicated to making a difference
- Shape the future of services that change lives
- 30 days annual leave plus Bank Holidays
- Incremental salary scale progression
- Flexi-time and flexible working
- Opportunity to maintain a Social Work England registration
- Employee Assistance Programme
- Work based pension 5% employer contribution (LGPS transfer will be considered for the right applicant)
- Birthday leave after 10 years’ service
- Essential car user post with travel paid at 45p per mile
- Onsite free car parking
If you believe you have the skills, experience and passion to lead Caritas Care into its next chapter, we’d love to hear from you.
To find out more about this opportunity and to access the full candidate application information, please visit our vacancies page on our website
For an informal discussion, please contact Susan Swarbrick, Chief Executive.
Applicants who have previously applied for this position need not reapply.
Closing date for applications: Wednesday 24 September 2025
Provisional interview dates: Tuesday 7 & Wednesday 8 October 2025
Early applications are encouraged as we may close the recruitment process ahead of the deadline if a sufficient number of high quality applications are received
The client requests no contact from agencies or media sales.
We are seeking a Funding Officer to join our passionate and friendly team in Northern Ireland.
This permanent position is part of our Southern Team, which covers the following Council areas: Ards and North Down, Mid Ulster, Newry Mourne and Down and Armagh City, Banbridge and Craigavon. Led by a Funding Manager and supported by four other Funding Officers, you will be responsible for the Armagh City, Banbridge and Craigavon areas while also working flexibly across the wider local team to help meet the demands of our funding programmes.
This is an exciting opportunity to join a dedicated team delivering over £30m annually to support communities and create real impact across Northern Ireland
Based primarily in the Armagh City, Banbridge and Craigavon areas, you will work from home and within local community settings. The role will also require travel to our Belfast office (around once every couple of weeks) as well as occasional visits to other parts of the Southern team area.
This is a varied and rewarding role and involves assessing funding applications across our programmes, managing grants and monitoring progress and building strong relationships with key stakeholders. You will use your local knowledge and experience to help ensure funding is directed where it can make the greatest difference to places, people and communities who experience poverty, disadvantage and discrimination.
Key responsibilities may include:
- Assessing funding applications across our programmes
- Managing your own caseload of grants, including liaising with grant holders, visiting projects, identifying and managing risks, and supporting organisations to deliver and evaluate their work.
- Understanding and responding to the different needs of communities, applicants and grant holders
- Providing constructive advice and feedback, supporting applicants while being confident to have challenging conversations where needed
- Representing the Fund by engaging with key stakeholders, including applicants, support agencies, Council staff, and by attending funding fairs and external meetings.
- Sharing learning from your conversations, events, project visits, reports and evaluations to help maximize our impact as a grant maker.
You may come from a voluntary sector background - many of our colleagues do- but we are also very open to transferable skills from other sectors. What matters most is your ability to build relationships, use sound judgement and support communities to thrive.
Interview details:
- Date: 9th or 13th October
- Format: Face to Face
- Location: Our Belfast Office
On application, please align your supporting statement to the criteria below
Essential Criteria:
- Communication skills: Strong listening, written and verbal communication with an emphasis on written communication for assessment purposes.
- Relational skills: Ability to build and maintain excellent relationships at different levels, with colleagues, community organisations and other external agencies with a strong commitment to equity and inclusion.
- Analytical Skills: Ability to absorb a wide range of information including ability to analyse accounts and numerical data and to make judgement-based decisions with confidence.
- Knowledge of the voluntary and community sector
- Values – Values driven and passionate about the Fund’s purpose, with a strong commitment to equity, diversity and inclusion.
- An ability to use your initiative, manage your own workload and work to deadlines and a can-do attitude.
- Demonstrable IT skills and the ability to learn detailed processes quickly and accurately
Desirable
- Be responsive to emerging issues and trends which impact on your work, the work of your team, or the Fund
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Purpose of the post
To assist the development, delivery and quality assurance of all of Hope Project’s legal and advice services including the delivery of Legal Assessments to refused asylum seekers; and to develop and run a student placement pilot project
Location
Working from Home and Hope’s Birmingham office as required
Contract:
Permanent. 6 months probationary period. 2 months’ notice required.
We currently have 1 year funding and will be looking to extend the post beyond that.
Salary
£26077. (NJC .20 .8FTE of £32597)
Hours of work
28 hours per week, Monday – Thursday
Responsible to: Head of Legal Services
Responsible for: Student placements
Tasks
Under the supervision of the Head of Legal Services:
1. Ability to safeguard vulnerable adults
2. Help clients obtain documents required prior to initial interviews including client care letters, interview records, refusal letters and judges determinations
3. Interview clients face to face or by telephone in order to understand why they have been refused and what steps can be taken to challenge this and so access housing and support
4. Write up casenotes as required
5. Draft and finalise letter of advice
6. Carry out follow up work including referrals to help clients access help including legal advice, housing and financial support.
7. Meet face to face with clients to explain why they have been refused and what steps they can take to challenge this.
8. Work with interpreters to ensure clients able to fully understand all steps of the process
9. Accurately record data as required
10. Onward referrals including to Adult Social Care
11. Raise awareness of the service, including visiting drop ins or events when required
12. Contribute to Hopes longitudinal study, annual evaluations and periodic reviews
13. Delivering training including at annual fighting destitution conferences
14. Engage with case reviews and other processes Hope may use to ensure quality of casework
15. Contribute to Hopes ongoing development
16. Engage with training including Continuous Professional Development
17. Contribute to Hopes work to raise awareness among policy makers, sector partners and the general public
18. Work with Head of Legal to maintain IAA registration
19. Cooperate with and support Hope Project’s other services
20. Engage with support and supervision
21. Engage with reflective practice
22. Be aware of and work within Hope Project’s policies and procedures
23. Develop and implement plans for a student placement project alongside the Head of Legal
24. Develop partnerships with education providers
25. Recruit and supervise student placements
26. Report on placement project as required
27. Any other tasks deemed commensurate with the nature of the post
Person Specification
Qualifications
1. Qualified to give immigration and asylum advice at IAA level 2
Experience
2. Proven experience of working supportively with people under stress
3. Experience of working with groups of vulnerable / at risk people
4. Experience of giving legal advice to asylum seekers
5. Experience of working with interpreters
6. Experience of onward referrals
Ability
7. Good listener
8. Excellent organisational abilities
9. Able to work sensitively within professional boundaries
10. Excellent written and spoken English
11. Ability to use common office IT software
12. Able to record data effectively
13. Able to plan and develop small projects
14. Able to supervise volunteers
Knowledge
15. Understanding of legal issues affecting destitute asylum seekers
16. Some understanding of statutory responsibilities to people with No Recourse to Public Funds
Qualities
17. Sympathy towards destitute asylum seekers
18. Good at communicating with colleagues and managers
19. Willing to work both from home and from Hope’s Birmingham office base
As well as the questions on this application form, please also send a CV and covering letter addressing the person specification.
Legal advice, housing, emergency grants and wellbeing support for people made homeless by immigration controls.

The client requests no contact from agencies or media sales.
Reports to: Senior Communications Manager
Direct reports: None
Location: Unit 7, Finsbury Business Centre, Clerkenwell, 40 Bowling Green Lane, London EC1R 0NE, hybrid.
Status: Maternity cover, initially for 10 months
Hours: Full-time
Salary: D1L: £32,254 - £35,560 (depending on skills, knowledge and experience), plus benefits. Includes 11% London Weighting which is based on one day a week in the office.
Role Summary
Our Communications Officer plays a key role in our central Communications team, working collaboratively with colleagues to create impactful messages which are consistent, clear and well-framed. Through this work, you’ll support thousands of people across three key work programmes – Behaviour Change, Culture Shift and Information and Advice. You’ll have a particular focus on supporting people to share their experiences by working empathetically to gather and develop a diverse range of compelling personal stories on alcohol and alcohol harm, and working with colleagues to bring them to life across our channels. You’ll also play a key role in supporting the Senior Communications Manager with messaging across emails, our website and other digital channels. You will have responsibility for wider tasks across the team, including monitoring inboxes, creating reports and supporting colleagues flexibly, particularly during busier campaign periods.
Key Tasks and Responsibilities
Please refer to the candidate pack for role and responsibilities of this post.
Important note: We monitor for use of AI in responses and will reject applications containing fully AI generated answers
We encourage applications from people who meet most, but not all, of our essential criteria. And we encourage applications from people who have been disabled by society, are from minoritised groups, have personal experience of alcohol harm or have experienced any other forms of societal discrimination.
Timeline
- Deadline for us to receive your application: Strictly 9am, Monday 22 September 2025. The online application form gives a date and time stamp to all applications.
- We will aim to get back to you by: 25 September 2025. All applicants will receive a response.
- Interviews: Monday 6 and Tuesday 7 October 2025 (please save the dates!)
We are Alcohol Change UK. We work for a society that is free from the harm caused by alcohol.




The client requests no contact from agencies or media sales.
Action Foundation is an award-winning charity that supports and empowers asylum seekers, refugees and other migrants in the North East to overcome immediate barriers, integrate with the community, and build skills for the future. We are looking to recruit an Employability Officer with our Language & Learning team which supports integration through three key areas: employability workshops and advice, digital skills training and non-accredited ESOL classes.
We are seeking someone with a good understanding of the issues and challenges faced by job seekers, particularly those whose first language is not English, to support migrants in their search for sustainable employment.
The successful candidate will play a vital role in empowering individuals, particularly those affected by changes to their right to work, to rebuild confidence, develop skills and move towards long-term employment. Working closely with the Employability Adviser and the wider team, they will deliver high-quality, person-centred support through our employability programmes, while also contributing to wider team activities and workshops that promote inclusion and opportunity.
Essential skills include the ability to juggle challenging caseloads and conflicting priorities; experience of supporting vulnerable individuals and dealing with safeguarding concerns; a thorough understanding and commitment to equal opportunities and experience of working with a CRM.
Action Foundation is an Equal Opportunity employer and we welcome applications from all sectors of the community, particularly those who have lived experience of migration. We also have a strong focus on safeguarding in the organisation and a DBS (Disclosure & Barring Service) check will be part of the recruitment process.
We operate hybrid working and flexible hours to accommodate a healthy work-life balance. Our offices at the CastleGate are situated close to Newcastle’s vibrant Quayside.
Essential information
Hours: 35 hours per week (full time) with flexible hours/working pattern
Location: Based in Newcastle but with a requirement to work across Tyne & Wear, County Durham and Northumberland
Salary: £24, 715 to £27,832 (depending on experience) per annum plus 6%
pension contribution
Contract: Fixed term one year contract (subject to passing a two month probation period). An extension to this post may be possible, subject to further project funding.
Annual Leave: 28 days + English Bank Holidays
Application deadline: 23:59 Friday 26th September
Interview dates: Week commencing Monday 13th October at Action Foundation, CastleGate, Melbourne Street, Newcastle, NE1 2JQ (subject to change)
If you are interested in applying and require more information about the job role, or if you would like any support in the application process, we would encourage you to contact Vanessa Montesi whose email address is available on the Action Foundation website.
Please refer to the attachments for the following:
o Job description
o Application form
o We do not accept CV’s
Please note that we reserve the right to close this vacancy early should we receive sufficient applications.
The client requests no contact from agencies or media sales.
Salary: Grade 1.2 - £24,570 per annum pro rata + excellent benefits including 30 days holiday and flexible working
Location: Sheffield
Part time: 15 hours working Wednesday and Friday from 8.45 am to 5pm. Please note this working pattern is not negotiable owing to the needs of the service
Contract:Permanent
Closing date: Sunday 28th September 2025 at 11.30pm
Do you have experience of working in customer service and a strong interest in housing issues? Then join Shelter as a Supporter Helpdesk Officer and you could soon be playing a key role in standing up to the housing emergency.
About the role
You will be the first point of contact for the organisation, supporters, potential supporters and people seeking information about Shelter’s work. You will provide information on our work and housing/homelessness to supporters and members of the public, act on supporter requests and take part in fundraising administration. Maintaining accurate supporter records, liaising with other departments when necessary and handle any complaints about services and fundraising activity will also be key parts of the role.
About you
With excellent communication and administration skills, gained working in a customer service environment, including handling complaints, you will have experience of reviewing, updating and relaying information from various databases. Proficiency using Microsoft Office applications such as Word, Excel, email and the internet and a strong attention to detail and accuracy are also required. An understanding of how the Helpdesk service impacts on the Shelter brand will also be important as well as having resilience dealing with enquiries that may be difficult in nature.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the Team
Following the appointment of this role, the Supporter Helpdesk will be made up of five people, a Team Leader and four part time Officers. We are based in Sheffield along with Shelter’s national housing advice helpline. While the team doesn’t provide housing advice we respond to a wide variety of enquiries about Shelter and its work including sign posting to our service where needed.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a Supporting Statement with responses to the three points in the ‘About You’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the three behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We enable decision making
- We work together to achieve our shared purpose
Please note, your application will not be accepted without a supporting statement.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Shape the future of charity tax as Charity Tax Group’s first CEO, leading, influencing and representing charities on tax at the highest level.
Location: Remote with regular travel
About Charity Tax Group
CTG is a small, volunteer-led charity that, for over 40 years, has had a huge impact on the charity tax landscape, saving charities an estimated £10bn during that time, including VAT reliefs, the introduction of Gift Aid and significant policy influence. The cornerstone of that success has been a reputation for technical competence and professionalism, making us ‘the voice of charities on tax’ —engaging with government, HMRC and the wider voluntary sector.
We combine technical expertise with advocacy and education to help charities navigate complex tax challenges.
Last year, we were successful in registering as a charity, which opens up new opportunities such as funding and product savings. We also relaunched our annual tax conference, which was the first we had held since COVID.
About the role
We have recently become an independent charity and are recruiting our first Chief Executive to provide leadership, raise our profile and secure long-term sustainability. There is no handbook for what this role should be, and this will be an exciting opportunity to drive strategy, build influence with government and ensure CTG remains the trusted voice of charity tax.
As CEO, you will:
- Act as a credible spokesperson for CTG with government, HMRC, charities and the media
- Work with our Technical Advisor to sustain CTG’s authority and expertise
- Lead on fundraising and income diversification to ensure financial sustainability
- Help establish a vision and operational plan for the future of CTG
Who we are looking for
We are seeking an agile, outward-facing leader who can represent CTG at the highest level.
- Excellent communication, emotional intelligence and influencing skills
- Strong stakeholder and relationship-building ability
- Knowledge of charity tax, or the ability to learn and communicate complex detail quickly
- Fundraising or income generation experience
- Flexibility and motivation to make a difference
We are open to recruiting a leader who might be working towards some of the skills we are seeking, and have an excellent board of Trustees, and a strong technical advisor who can support any new CEO to develop.
We can provide exceptional levels of flexibility to the successful candidate, with most of the role being able to be fulfilled remotely; however, there will be instances where we also require flexibility, such as when we need to provide time-sensitive responses to the media.
If you are interested in this role, we encourage you to get in touch with Bill Yuksel at Peridot Partners for a conversation.
Please click 'redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Wednesday 8th October 2025.
Your primary responsibilities will include supporting the Board of Trustees in setting, and then delivering the charity's strategic direction, overseeing its operational and financial management, and ensuring long-term sustainability. You will work closely with our dedicated team to achieve our mission and goals, while working alongside the Board of Trustees to uphold robust governance and compliance standards.
We are looking for a CEO who is able to inspire a team, support a positive work culture with shared values. We also need that person to understand the demands of running a small organisation and the importance of partnership working. No day is the same and flexibility and adaptability are essential!
For instructions on requesting an application pack please visit our website.
Closing date Wednesday 17th September 2025.
The client requests no contact from agencies or media sales.
Part time role for 21 hours/three days per week, for a committed, motivated and suitably qualified individual to deliver counselling for people dealing with issues related to their sexual health, including people living with HIV.
METRO, in partnership with Turning Point, NAZ and London Friend, deliver a model of sexual health support throughout the three London boroughs of Hammersmith and Fulham, Kensington and Chelsea and Westminster.
We are seeking a committed, motivated and suitably qualified individual to deliver counselling for people dealing with issues related to their sexual health, including people living with HIV within the Support and Advice on Sexual Health (SASH) programme.
The post holder will deliver high-quality person-centred service within a busy inner London environment. The clients are from diverse communities affected by sexual health and mental health issues. The role will support staff to work with people from diverse communities such as LGBTQ+ and the Global Majorities.
Turning Point is the lead partner for the contract, and a matrix staffing model is in place. The post-holder will work within the partnership and be line-managed by METRO SASH Counselling Services Manager, and work alongside staff from other agencies. The role will also be clinically supervised via an independent supervisor arranged through METRO.
The client requests no contact from agencies or media sales.
Wellbeing Officer (12 months Fixed Term Contract)
The Vacancy
Wellbeing is an integral part of our lives both inside and outside work. We at the Methodist Church have always placed a great deal of importance on promoting good wellbeing and now we can take this a step further. An exciting opportunity has arisen for a wellbeing/HR individual with a special interest in wellbeing, to join the small wellbeing team within the Connexional team.
We are looking for someone who has a keen eye and interest in wellbeing. The main focus of this role will be to support first-hand the development of the wellbeing page on the Methodist Church website and the internal Intranet, ensuring that the content is updated and reflective of current trends. You will also contribute to the overall efficient and effective running of the team. This role is an important part of developing, promoting and advancing wellbeing within the Methodist church.
About You
You should have good wellbeing knowledge and experience, project management skills, a real flair for attention to detail and the ability to develop a range of information resources and guidance materials.
You should have the ability to demonstrate good generalist administrative skills, strong interpersonal and communication skills as with the ability to deal with difficult people and challenging situations.
Proficient user of MS Office (Outlook, Word, Excel, PowerPoint, Publisher) and website design and editing software.
Professional and positive approach, with a commitment to professional development and self-improvement.
Our work can be very emotive so it is important that you have a sensitive nature and are able to demonstrate awareness of, and sensitivity to, issues of equality, diversity and inclusion, and a commitment to the unique value of the individual in all aspects of the Church’s life.
If you meet most but not all the requirements, we encourage you to apply. You may have other skills and experience that will prove useful.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing (We have recently been awarded the Investors in People Silver status)
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups.
If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact us (details onour website).
Closing Date: Thursday, 25 September 2025
Interview Date (UPDATED): Tuesday, 14 October 2025
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.

The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
As the Monitoring, Evaluation, Accountability and Learning (MEAL) Officer focuses on strengthening and supporting the various projects, including the collection of programme wide statistics to detail the reach and results of Muslim Aid UK (MAUK) programmes. The MEAL Officer will provide guidance, coordination, and technical support to Country Offices and Partner’s MEAL systems through MAUK Programmes, ensuring that the programme has the flexibility to respond appropriately to the context while ensuring quality, effectiveness and responsiveness in line with humanitarian standards, as well as compliance with the Institutional donors.
The position supports a robust monitoring system that facilitates both accountability and learning and includes data collection, analysis, learning reflection and timely action-taking in support of quality service delivery.
You will play a critical role in this unit with an exciting mandate to support and improve the dynamic programmatic portfolio Muslim Aid Implements Globally. You will work closely with partners and country offices and contribute to improving systems within IPD.
About the Role:
- Collaborate with the MEAL Manager, country offices and partners staff to craft MEAL systems that align with the project, and MAUK Global objectives, are relevant to the context, responsive to assessed needs, are measurable and are in compliance with grant requirements.
- Ensure that all relevant collaborators have timely access to appropriate information and evidence.
- Support in the review and prepare timely and accurate MEAL reports, including progress reports and impact assessments.
- Provide assistance in monitoring programme progress including the design of appropriate MEAL Plans, indicators, targets, baseline data, timelines, data collection tools that can track progress of projects’ progress.
- Support the preparation of terms of reference of external and internal evaluations, case and impact studies in coordination with the focal points.
- Support the MEAL Manager on building capacity among staff and partners in MEAL concepts and practices.
About You:
To be successful in this role, you will need:
- Bachelor’s degree required; postgraduate degree in international development, sustainable livelihoods, humanitarianism, or programme management preferred.
- Understanding of development programmes design, implementation and evaluation.
- Experience and understanding of monitoring and evaluation of programmes; using of quantitative and qualitative research data collected in support of programme development.
- Experience developing logical/results frameworks, indicators, and MEAL plans.
- Strong interpersonal and communication skills; effective in diverse and challenging environments.
- Strong measurement, analytical, systematic thinking, planning and organisational skills.
Why you should apply:
Join Muslim Aid as a MEAL Officer at Muslim Aid, you will play a key role in strengthening our global humanitarian and development programmes by supporting the International Programmes Department. The role focuses on enhancing monitoring, evaluation, accountability, and learning systems to ensure effectiveness, quality, and compliance with humanitarian standards and donor requirements. By analysing data, demonstrating impact and guiding Country Offices and partners, you will help drive accountability and learning across our global work. If you are passionate about evidence-driven change and improving programme quality. Bring your analytical, organisational, and communication strengths to our innovative team. Apply now and help us transform lives worldwide!
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Job title: Professional Communities Manager
Reporting to: Director of Membership
Line Manager Responsibility for: Professional Communities Co-ordinator
Location: This is a remote UK-based role with regular travel to CST’s national and regional events, mainly in Birmingham and London. Candidates within reasonable travel distance to these locations are preferred.
Salary: £41,603 - £45,470 a year.
Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.
Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years’ service.
Working hours: Full-time 37.5 hours.
Application Closing Date: Tuesday 30th September, 12 noon.
Interview Date: First stage interviews will be conducted on Tuesday 7th October 2025, second stage interviews will be conducted on Friday 10th October 2025.
Job overview
The Professional Communities Manager leads the development, content curation, and operational delivery of CST’s 11 Professional Communities. These networks, events, and forums are a core benefit of CST membership and are provided free of charge to members.
This is a proactive, member-focused role that blends operational excellence with strategic content oversight. The postholder will work directly with community chairs, subject experts, community supporters, CST platinum partners and members to ensure that all communities are vibrant, professionally hosted, and deliver high-quality, relevant content.
The role also plays a key part in ensuring a joined-up approach to content across CST’s full range of activities, working closely with the professional learning and conference teams and partnerships to ensure alignment and maximise value for members.
Key responsibilities
Strategic Development and Continuous Improvement
- Develop and implement strategic plans to strengthen the value, engagement, and content of CST Professional Communities.
- Set clear objectives and KPIs to monitor success and drive continuous improvement of community services.
- Regularly evaluate community activity, identifying ways to increase engagement, relevance, and impact for members.
Community Content Curation and Management
- Oversee the quality, consistency, and relevance of content across all 11 Professional Communities, ensuring alignment with member priorities and organisational objectives.
- Work in partnership with community chairs, subject experts, community supporters and CST’s platinum partnerships to proactively commission, curate, and quality-assure community content (e.g., webinars, blogs, resources, discussions).
- Work closely with the professional learning and conference teams to ensure a joined-up, coherent approach to content across CST activity, avoiding duplication and enhancing overall member value.
- Identify content gaps and work creatively, including drawing upon resources and contacts within the policy and partnership team to address them, ensuring a balanced and evolving programme across the communities.
Community Engagement and Facilitation
- Lead and facilitate virtual and in-person community events, ensuring professional delivery and high-quality member interaction.
- Support and brief speakers, chairs, and contributors to ensure a consistently excellent experience for members.
- Actively promote member engagement through community platforms and other channels, driving participation and interaction.
Stakeholder Relationships
- Build and maintain strong relationships with CST members, community chairs, speakers, and supporters.
- Collaborate with internal colleagues across membership, communications, professional learning, policy, and conference teams to maximise the impact of community activities.
- Manage relationships with sponsors where appropriate, ensuring alignment with CST values.
Digital Platform and Event Management
- Oversee the effective use of digital and platforms (including CiviCRM and Hivebrite,) to host communities, deliver events, and share content.
- Manage operational aspects of events and online communities, ensuring smooth logistics and excellent user experience.
Data, Insight, and Reporting
- Monitor and report on community engagement, content performance, and member feedback, using data to guide improvements.
- Lead the ongoing development of data processes for the communities, ensuring accurate insights are captured and shared.
Team Leadership and Development
- Manage, develop, and support the Professional Communities Coordinator, fostering a collaborative, high-performing culture.
- Encourage learning and development across the team to ensure consistently excellent member service.
Adaptability and Wider Contribution
- Contribute to broader membership engagement strategies and initiatives.
- Undertake any other duties as required by the Director of Membership to support CST’s mission
The client requests no contact from agencies or media sales.