Information And Advice Service And Volunteer Manager Jobs

The Ripple Pond is a charity that supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans. Many of these individuals and family members are hard to reach and often isolated.

Your role will be to ensure that more and more of the military community, professionals and other interested parties know who we are and how to access our support.

You will also help to organise our exciting programme of online talks and activities for our Members (service-users) to help ensure they are well-informed, involved and feel part of a supportive community. Making sure that Members are always involved in generating ideas and production.

We are looking for someone who is dynamic and determined, but you also need to be invested in our mission as a charity and care about people.

This role is about;

• working with a wide range of groups and individuals to help raise awareness of the charity and to create opportunities to identify new Members (service users);

• being responsible for networking, identifying, and establishing partnerships with key individuals and organisations and nurturing existing relationships;

• developing and rolling out strategies to engage with hard-to-reach and isolated military carers and families;

• coordinating a range of activities (mainly online) to deliver information to Members, potential Members, referrers, and other stakeholders. These will include online talks from staff, Members and other “subject matter experts”; and

• helping to ensure the charity continues to understand the developing needs of its Members.

Although the role is home-based, you will not be working in isolation; you will be supported by the managers and workforce.

All our staff are home-based, and we maintain a strong caring culture of teamwork, mutual support and promoting wellbeing at work.

You may be exposed to traumatic narratives from our Membership, for many this is a reality in their lives. We do provide an extensive framework of clinical and managerial support but you do need to be an emotionally and psychologically resilient individual.

The selection process:

• Applications close: Sunday 19th May 2024

• Long-listing:

• Selection Task sent to Long-Listed candidates: Wednesday 22nd May

• Deadline for return of Selection Task: Sunday 29th May

• Short-Listing

• Online Interviews (via MS Teams): Friday 7th June

As you can see above, if you are shortlisted, you will be sent a selection task.

This task will involve you preparing a plan to engage with a hard-to-reach sector of the UK Military Communities. The identity of this community will be provided with the tasking briefing.

The Intention of engaging with this community will be to:

• Raise awareness of The Ripple Pond and its services with this community.

• Increase our understanding of this community’s needs.

• Increase the charity's Membership (service users) from this community.

We wish you luck in your application

Using a gender and trauma-informed approach, the Outreach & Engagement Worker will deliver 2-4 daytime outreach sessions per week in Manchester alongside partners, colleagues and volunteers. They will also attend the Street Engagement Hub weekly to provide specialist support to women attending this multi-agency hub. They will provide brief interventions and casework support to women supporting their needs holistically.

You will work with other members of the MASH team to achieve the following outcomes:

• To improve women’s health
• To improve women’s wellbeing
• To increase women’s safety
• To enable women to identify and achieve their goals
• Women who sex work are heard, understood and experience less stigma
• Other agencies and policymakers understand the needs of women who sex work and are more effective at supporting them

Since 1991, MASH has been at the forefront of supporting women in and around Greater Manchester who are, have been or may start sex working and who are facing multiple disadvantage. We were founded as a social justice organisation, starting out as a grassroots, community led response to the HIV/AIDS crisis and we have continued to support women at the sharpest end of inequalities ever since.

Whilst the nature of sex work, the context in which we operate and the support we provide has changed dramatically over the last thirty years, one thing has remained constant: MASH continues to be a haven for some of the most marginalised women in Greater Manchester –  women who fall through the gaps, are under served by mainstream services and face stigma, discrimination and multiple barriers to accessing the support they need. At MASH, we meet each woman where they are at and stay with them for as long as it takes for them to get to where they want to be. Crucially, our support is gender and trauma informed and responsive and we bring decades of experience of appropriately supporting women in ways which work for them.

Corporate and Community Fundraising Manager

Job title: Corporate and Community Fundraising Manager
Employer: Rowan Alba
Time: Part time – to be agreed, with an initial fixed term for review
Salary: £36,500 per annum based on working 35 hours per week, pro rata if working less than 35 hours
Location:Working from home with occasional meetings in Edinburgh
Closing date: 3rd May 2024  (We reserve the right to close the advert early if a suitable candidate is found.)

Role
Rowan Alba works to end homelessness in Edinburgh by providing permanent supported homes and building relationships with individuals in crisis. We also work in our communities with volunteers who provide vital support to the most vulnerable in an attempt to prevent homelessness. Our experience lends itself to exemplar training programmes aimed at helping employers understand conditions around addictions.

We are seeking an enthusiastic and confident communicator for the new role of Corporate and Community Fundraising Manager to increase awareness of our work and develop new funding streams from individual, community and corporate partnerships.

You will be a creative, organised and motivated individual with a positive track record in working independently to develop corporate and community funder relationships.

Working alongside our Communications Manager, Trusts and Grants Fundraising Manager and Leadership Team you will develop an engagement strategy to help increase awareness of our work and raise vital funds to support our organisational development including the creation of new permanent homes for individuals with long-term experience of homelessness.

Main duties and responsibilities will include:

• Developing and maintaining relationships with new and existing corporate partners
• Developing opportunities to deliver training to corporate staff and organising volunteering activities
• Working with staff and volunteers to develop and implement community fundraising opportunities including sponsorship activities and local events
• Organising events for key stakeholders to increase Rowan Alba profile
• Managing relevant KPIs and appropriate CRM system for all individual and corporate funder communication and outcomes
• Ensuring the organisation adheres to the codes of fundraising practice set by the Fundraising Regulator

Core competencies

• Experience in relationship building and delivering long term funding support from a variety of sources
• Excellent presentation, verbal and written skills
• Ability to manage a varied workload and work independently, and with a small core team
• Experience of event organisation and management including working with volunteers
• Administrative skills and experience in use of appropriate CRM solutions, cloud-based platforms such as SharePoint, Zoom, Teams
• Demonstrate respect and compassion to the people we work with and represent Rowan Alba positively and professionally at all times

What you can expect from us
Salary: £36,500 per annum, based on working 35 hours per week, pro rata if working less than 35 hours
Job Type: Part Time
Contract Type: To be agreed, with an initial fixed term for review
Info: 28 days annual leave plus 4 public holidays (based on working 35 hours per week, pro rata if working less than 35 hours) and contributory pension scheme
Location: Working from home with occasional meetings in Edinburgh

For more information about the job, please visiting our website for the job description & person specification.

If you are interested in the post, please download the application form visiting our website and returning it to Jamie Beaton via email or by post to 1 Lochrin Square, 92-98 Fountainbridge, Edinburgh, EH3 9QA, FAO Jamie Beaton at Rowan Alba.

The Central Service Coordinator will ensure Gaddum delivers its organisational objectives by coordinating efficient and effective Human Resources, People and Central workstreams.  

The successful candidate will be reporting to the Head of Finance and working as part of a small but high performing team: They will be a key reference point for the organisation’s leaders to ensure those they manage have the best possible opportunities to thrive during the course of their employment at Gaddum. 

The postholder will be responsible for overseeing central systems and processes relating to organisation-wide People Services as required by the Senior Leadership Team and Trustee Board.  

This role is subject to a Standard DBS Check. 

For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.

Why work with us?

At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse.  Our teams are passionate about working together to support and empower individuals and their communities.  You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.

All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform.  Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.

Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours. 

Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award.  For a full list of our awards and accreditations, please visit our website.

How to apply

Applications should be made via the attached Application Form and submitted via email.  Full details can be found on our website.

Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.

Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect. 

As part of our commitment to equity, diversity and inclusion, Gaddum undertakes anonymous shortlisting by removing identifiable information from applications forms during the shortlisting process. 

Are you ready to take the next step?

This is an exciting management opportunity for someone looking to use their skills and experience to make a real difference. Join our team working with unpaid carers across the London Borough of Lewisham to improve their health and wellbeing, and access support that meets their needs.

As project manager, you will oversee the day-to-day operation and delivery of this vital  service, using your experience to develop the team, sharing best practice and seeking creative opportunities to continually improve the support we offer unpaid carers. You’ll develop trusted partnerships with local stakeholders, practitioners, businesses and services to promote and embed the service in the local area, supporting the development of a positive ‘carer friendly’ culture in Lewisham.

This role will suit a people person who can quickly develop relationships, lead a team, and work closely in a supportive role with Adult Carers, Young Adult Carers and Young Carers. You’ll have overall responsibility for the Carer’s hub, where carers can drop in for advice and support, manage a small caseload, and support the delivery of the service’s range of activities as required, including respite activities, online groups, face-to-face sessions.

We are looking for a great motivator with excellent communication and organisational skills. Applicants should have relevant team or project management experience in social care, health, education or the voluntary and community sector. You will have experience of working with vulnerable adults and/or children and operational knowledge of multi-agency working. A practical understanding of barriers faced by unpaid carers, and an awareness of cultural differences will be key in this role.

This is a full-time role and the postholder can either be based in the community in Lewisham or our New Ash Green office, with travel to the other area/ office 2 days a week. The postholder must have access to their own ULEZ compliant car.  

Work with us!

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous 31 days annual leave entitlement plus bank holidays

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good.

Title: Reception Manager (internally known as Skylight Coordinator)

Salary: £34,844 per annum

Contract: Permanent

Hours: 35 per week

Location: Based in Crisis Skylight Oxford, Old Fire Station, 40 George Street, OX1 2AQ. This is an onsite role. 

About the role

Crisis Skylight Oxford supports people experiencing homelessness. The service is based in the Old Fire Station alongside an Arts Centre open to the public. As the Reception Manager (Skylight Coordinator) you will ensure that the reception area runs efficiently and effectively and is a warm, supportive space to anyone needing our support. You will manage the reception team and volunteers, ensuring the provision of good advice, information, and guidance.

About you

To be successful in this role you will have experience of managing a busy reception where people have presented with a wide range of issues and challenges. You will have experience of working with disadvantaged or socially excluded groups or individuals, either as part of a paid role or in a voluntary capacity. This role includes line management responsibilities so you will need experience of managing staff and/or volunteers. You will have good admin skills, with strong oral skills including the ability to communicate key information clearly and precisely. This would be a great opportunity for someone who is already working within the sector or someone with voluntary experience who wants to use their Reception Manager experience to help end homelessness.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.

Working at Crisis

As a member of the team, you will have access to a wide range of employee benefits including:

- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy

- Pension scheme with an employer contribution of 8.5%

- 28 days and option to purchase up to 10 additional days leave

- Enhanced maternity, paternity, shared parental, and adoption pay

- Flexible working around the core hours 10am-4pm

- And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.

Closing date: Sunday 5 May 2024 (at 23:59)

Interviews to be held on Thursday 16 May at Crisis Skylight Oxford, Old Fire Station, 40 George Street, OX1 2AQ

Location: Citizens Advice Harlow (we do operate a flexible and home working policy)

Closing date: Until the position is successfully filled 

Interview Date: To be confirmed

Are you ready for an exciting opportunity to make a real impact in your community? Citizens Advice Harlow is a forward-thinking, highly regarded independent advice organisation in Essex, dedicated to serving a rapidly growing population of 94,000 people. Our team consists of 22 dedicated staff members and an incredible group of 40 volunteers, and now, we're ready to take things to the next level. 

We are looking for exceptional individual/s to join our dynamic team, where we are driven to serve our community with high-quality independent advice. In this pivotal role, you'll be responsible for managing and coordinating the activities of our talented staff and dedicated volunteers. Your mission: to provide top-notch supervision and support that will help us continue to make a difference in our local community. 

Reporting directly to our Head of Operations and Advice, you won't just be a cog in the machine – you'll be a key player in our organisation. Your experience will be put to the test as you coordinate advice sessions and ensure we meet our performance targets. But that's not all; we're looking for a proactive team player with exceptional communication skills and emotional intelligence. Why? Because we believe in bringing out the best in our people, helping them develop and thrive in their roles. 

You'll also be part of a team responsible for conducting the Quality of Advice Assessment on a quarterly basis, ensuring we maintain the highest standards in providing support to our community. 

At Citizens Advice Harlow, we value equality and actively challenge discrimination. We're dedicated to fostering an inclusive environment and welcome applications from individuals of all backgrounds, in particular, we encourage those with disabilities and individuals from Black, Asian, and Minority Ethnic backgrounds to apply, as we strive to create a workforce that truly represents the diversity of our community. 

This position has flexible scheduling options and is available as both full-time and part-time, making it ideal for individuals looking for a variety of work arrangements. If you're ready to be part of a dynamic organisation, drive positive change, and make a lasting impact, this opportunity is for you. Join us at Citizens Advice Harlow and help shape the future of our community. 

Our award winning fundraising division is currently looking for an Engagement and Stewardship Executive to join our Partnership and Philanthropy team in this newly created role for the charity.

With ambitious plans to grow our fundraising income above £60m in the next 5 years we are expanding our fundraising team. The role sits within the newly created Operations Team ensuring Age UK's donor facing Partnerships and Philanthropy Team are provided with the highest quality donor research, engagement and stewardship materials required to create transformative partnerships with businesses, high net worth individuals, trusts and foundations.

In this newly created position we require a collaborative individual who can support our Senior Operations Manager deliver our stewardship strategy focused on inspiring, thanking and retaining our major donors, corporate partners and grant funders by creating engaging communications and activities.

This role offers hybrid working between home and London (EC3N 2LB). Our fundraising division attend the London office once a week on Thursday's.

Age UK internal grade - 7L

Must haves:

* Excellent verbal and written communication skills, with experience of producing high quality written materials that are tailored to the needs of specific internal or external audiences.
* Ability to prioritise, manage conflicting deadlines, work well under pressure and manage multiple tasks to deadline.
* Good interpersonal skills with the ability to interact with stakeholders at all levels.
* Proven experience of good collaboration with internal and external stakeholders.
* Ability to problem solve and proactively troubleshoot.
* High level of planning and organisation skills, with an ability to manage competing deadlines from different sources.
* Working knowledge of MS Office products and databases.
* A passion to join Age UK in supporting older people across the UK.

Great to haves
* Experience working in fundraising, preferably with corporate partners, grant funders or major donors.
* Experience of managing relationships with volunteers and/or Trustees.
* Some experience of supporting delivery of events.
* Ability to produce visuals and infographics using digital tools such as Canva.

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

* This role is not a donor-facing role but sits within the newly created Partnerships and Philanthropy Operations team that provides the back-of-house systems, processes, content and support to enable donor-facing colleagues to operate efficiently and effectively.

* We ask all members of Age UK's Partnerships and Philanthropy department to work from our London hub near Tower Hill at least once a week to enable collaboration, skills development and team dynamics (currently Thursdays). From time to time, we may also require the successful candidate to come into our London hub for face-to-face meetings at other times in the week: as per the terms of our hybrid contracts we aim to give seven days' notice when this happens.

* This role may on occasions require travel outside of London and working outside of normal office hours e.g. for funder events and cultivation activities.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

As the Trust and Grants Manager, you will be responsible for generating income from trusts and grants. Based within the Development Team you will look to identify funding opportunities to secure funds to ensure the Hospice successfully achieves its objectives and development plan. With experience of writing bid writing, trust applications and reporting you will have excellent attention to detail and effectively manage deadlines. We are looking for an excellent team player and communicator who is ambitious and solution focussed and has the energy and passion to drive forward our aspirations and operational goals.

Remote or Hybrid working considered. 

Our award winning MS Helpline are looking for a new Helpline Services Volunteer Officer to join our fantastic and supportive team.

Helpline Services Volunteer Officer
Type: Part-time (21 hours/or 3 days a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £19,293.60 - £20,552.40 per annum (FTE £32,156 - £34,254) plus excellent benefits
Salary Band: Band E1

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

Please note this role is part-time 21 hours/or 3 days a week.

Our Helpline runs from 9am to 7pm Monday to Friday, and we’re looking for an enthusiastic, warm and experienced individual to support our dedicated Helpline Volunteers and Befriending Volunteers within the Helpline team.

This role requires working flexible hours, including 9am–5pm, 10am–6pm or 11am–7pm between Monday to Friday to meet services and volunteer needs (3 days a week).

If you’re passionate about offering high quality information and emotional support and have relevant Helpline experience, we’d love to hear from you.

You will be providing continuous support to all our volunteers at the Helpline team, directly contributing in providing information and support to our Helpline enquirers, with both proactive and reactive content and information on prevalent topics or trends affecting the MS community.

Our aim is to empower people affected by multiple sclerosis (MS) to:

• Live to their full potential
• Take an active role in their treatment
• Secure the care and support they need

We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.

Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.

Closing date for applications: 9am on Friday 10 May 2024
Anticipated interview date: Monday 20 May 2024

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We are a Disability Confident Employer and we’re committed to promoting equality and diversity. 

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes. 

If you need any help or adjustments to apply for this role, please contact us to discuss.

You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

More about our recruitment and selection process

• The HR team will anonymise your CV and supporting statement before forwarding to the shortlisting panel. This is done as part of our commitment to equality, diversity and inclusion.
• The first round of our recruitment and selection process includes an interview with competency-based questions. 
• Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
• We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation. 
• You might also be invited for a second interview. We’ll let you know about this during the selection process. 

More about our employee benefits:

We have a wide range of employee benefits including (but not limited to):

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
• Flexible working options

 Caring for you and your family

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment
• Opportunity to buy and sell annual leave in each calendar year
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
• Enhanced leave for new parents
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time
• 10 days paid carers’ leave a year, pro-rata for part-time
• New family-friendly benefits, including paid leave:
  • in the event of miscarriage or still birth
  • to support fertility treatments
  • for antenatal appointments for both parents
• Cycle to work scheme
• Death in service scheme
• Health cash plans to help offset the cost of health care for you and your family

Thinking about your finances

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax 
• New employee portal including lifestyle savings vouchers and personal wellbeing 

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities 
• New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
• Active and supportive internal employee networking groups for collaboration and peer support
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
• 2 days paid leave a year for volunteering with other charities during normal working hours

Safeguarding

We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of:

• gender
• race
• disability
• sexual orientation
• religion or belief
• pregnancy
• gender reassignment

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

No agencies please.

We're looking for an inspirational people person to join us as an Assistant Manager and working in our Edinburgh Dalry shop. You will be pivotal in assisting the Shop Manager in leading and empowering a team of volunteers to engage with the local community on Shelter's cause, maximising the contribution of gifts of time from volunteers, the gifts of products from our donors and the gift of income from our customers.

You will be the ambassador of Shelter on the high street; raising vital money for our cause. If you want to make a real difference to people at risk of homelessness, this is a unique opportunity to do just that.

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, childcare vouchers, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Hours: Full- and part-time positions

Contract: Permanent

Location: CAML charity offices and outreach venues across Merton

Salary (pro rata for part time):

From £30,000 per annum for Advice Supervisor

From £29,000 per annum for Trainee Supervisor

Annual Leave: 25 days (pro rata for part time), Charity Day, plus public holidays

Pension: The charity operates a pension scheme

The charity offers an employee assistance programme

 

Deadline: 6pm, Thursday 9th May 2024

Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families primarily across the London boroughs of Lambeth and Merton but also wider London.  We provide a range of information, support and advice services.  We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.

We are looking for an experienced Adviser/Caseworker or Supervisor to join our team in this new role.  If you are passionate about supporting individuals and families in need, relish supporting valued team members to reach their potential, have minimum of two years Citizens Advice Adviser experience, are a natural team leader, enjoy delivering training and are interested in joining a dedicated professional team we would love to hear from you.

Our offices have excellent public transport links and Mitcham also has a carpark.  We offer a friendly and welcoming work environment and can provide flexible work opportunities dependent on service demands. 

This role is a service manager including line management responsibilities and reports to Head of Advice Services.

 

Main duties and responsibilities

• As a member of service managers team, ensure client support team members are supported with the appropriate level of guidance and supervision

• Complete casework and generalist advice for clients (when required)

• Monitor the case records / telephone calls of designated staff and volunteers to meet quality standards and service level agreements

• Ensure remedial and developmental issues are identified and acted on to develop individuals, improve the quality of advice, and ensure clients do not suffer detriment due to poor or inadequate advice

• Keep technical knowledge up to date and provide technical support to advisers and / or caseworkers

• As a service/team manager you are a member of CAML’s Service Manager Delivery Team

• Assist trainees through self-learning modules and review progress on a regular basis.

• Research, design and deliver training programmes and sessions

• Take part in recruitment, induction and coordination of our fantastic volunteers

• Attend appropriate internal and external meetings as agreed

Research and Campaigns

• Promote the importance of research and campaigns work

• Include a review for research and campaigns within case-checking

Other duties and responsibilities

• Uphold the aims and principles of the Citizens Advice service and its equal opportunities policies.

• Professionally represent and promote Citizens Advice Merton and Lambeth in your work

• Other duties as requested by your line manager (Head of Advice Services), SMT or Chief Executive

Professional Development

• The successful applicant will receive comprehensive induction to the charity and our work.  We support team members in their professional development to ensure we’re up to date with legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager. 

Person Specification

• Citizens Advice qualified and experienced across all advice areas essential.

• Ability to support volunteers and staff and maintain motivation.

• Demonstrable ability to monitor and maintain service delivery against agreed targets.

• Well-organised and able to prioritise own work and the work of others, meet deadlines and manage workload in a busy environment.

• Ability to use IT systems and packages, and electronic resources in the provision of advice and the preparation of reports and submissions.

• Commitment to and work within the aims, principles and policies of the Citizens Advice service.

• Strong understanding of equality and diversity and its application to the provision of advice, and the supervision and development of staff.

This job description and personal specification does not form part of any contract.

 

If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to view the full job description and find out how to apply (please note we will not consider CVs for this role).

The deadline for applications is 6pm, Thursday, 9th May 2024. 

If you do not hear from us, we are afraid your application was unsuccessful.

We reserve the right to close applications early if we receive sufficient applications for the role.

 

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

Fundraising Manager
35 hours per week
£35,684 - £39,345 per annum 
 
Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint an experienced Fundraising Manager.
 
We are seeking an experienced Fundraising Manager to drive forward relationship building and income generation across all income streams, especially Individual Giving including appeals and major donors, Corporates, Trusts & Foundations and Legacies.

You will collaborate across the Trust to develop innovative and compelling funding proposals, delivering excellent stewardship to existing donors, and identifying, researching and engaging new prospects. You will ensure continuous improvement and innovation and an appropriate balance of fundraising activity across all streams, evaluating new ideas for income generation and strategies for implementation. 

Working closely with the Director of Fundraising and Engagement you will develop the Fundraising Strategy, and as a member of the Extended Leadership Team, will be the lead for driving forward sustainable fundraising activity in collaboration with colleagues.
 
A compelling and engaging communicator, you’ll be adept at managing a portfolio of donors at different stages – from prospecting and cultivation through to ask, stewardship and retention, working at all levels of the Trust to achieve ambitious fundraising targets. 

You must have substantial experience working in a senior fundraising position with a natural talent for building positive relationships both internally and externally, developing a fundraising team and growing a mixed fundraising portfolio. If you want to make difference for Yorkshire’s wildlife and wild places and can demonstrate a successful track record in fundraising, then we’d love to hear from you. 

How to apply:
 
Please submit an up-to-date CV and supporting statement (of no more than 3 sides of A4) outlining how your skills, experience and knowledge are relevant to the role. When writing your supporting statement, please refer to the person specification within the job description. Ideally, your CV and supporting statement should be in an editable format, such as Word, so we can anonymise your documents prior to the short-listing process. Please DO NOT include any personal details (name, address etc) on your supporting statement.

Closing date: midnight Sunday 12th May 2024
 
Interview date: Thursday 30th May 2024

Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.

We are committed to creating a Movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.

REF-213 265

Working hours
35 hours per week – Mondays – Fridays throughout the year (there may be some flexibility with start and finish times in this role). Please note you will be required to regularly work outside of the normal office hours to attend and run events.

Benefits
Attractive starting salary of £32,000 per annum
25 days’ paid holiday, plus bank holidays, rising to 30 days’ after 5 years’ service
Membership of a DC pension scheme with 10% employer contributions and life cover
After you have been with us for 3+ years, you will be entitled to generous fee remission for your children
Free lunch and free use of the School’s gym and swimming pool
Membership of Smart Health, offering wellbeing advice and access to GP and mental health support

About us
Ipswich School has been voted Suffolk’s top independent school in The Sunday Times Parent Power League. We have over 1100 pupils aged between 3 months and 19 years. The School is consistently judged to be ‘excellent’ in all that we do, with the most recent report by ISI Inspectors confirming, Ipswich School has a fine record of academic success, which is placed within the context of an extensive range of activities outside the classroom.  The School operates a five-day week, with representative sports on Saturdays. Games, CCF, Community Service and a variety of other activities take place on Thursday afternoons. 

Development and Alumni Relations at Ipswich School
The School’s Development Office was established in 2006 to work with the School’s communities, including past pupils (known as ‘Old Ipswichians’ or OIs), and current and former parents, to encourage support for Ipswich School through events, volunteering and financial support.

This is an exciting role based in our Development Office, which is vital to the smooth running of our alumni community, the Old Ipswichians. Our alumni are an important part of the School’s past, present and future. In this role you will take the lead in further developing and enhancing our events, alumni engagement and fundraising programme to encourage positive relationships with the School.

You will play a pivotal role in the team; producing engaging copy, editing, proofing and facilitating the delivery of key departmental communications. Working closely with the Development Director, you will also work to develop and implement an engaging fundraising programme.

To undertake this role successfully you will need to have the following skills and experience:

• Be educated to A Level standard with excellent written and verbal communication skills
• Direct events management experience of at least three years
• Experience of fundraising in a charity setting
• Excellent workload management skills
• Experience in writing copy, with exceptional attention to detail including grammar and spelling
• Good keyboard/ICT skills
• Good understanding of social media
• Excellent customer service skills, a good telephone manner and a helpful, proactive approach
• A genuine interest in people and their stories.

Ipswich School is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the job, including checks with past employers and an Enhanced Disclosure via the Disclosure and Barring Service.