Information and advice service manager jobs
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our Area Leads are new roles that will add capacity and strength to our team of Bereavement Practitioner’s, Family support workers and volunteers across a defined geographic area. The roles will work with the Head of Service delivery and lead Sandy Bear activity across their designated area, develop strong links across a variety of networks and forums to ensure our beneficiaries access the right support, at the right time.
These roles are great for those passionate about having the opportunity to support our families directly, whilst also being involved in broader development work to enable strong collaborations and partnerships which empower people to achieve better outcomes.
We can't do it alone, so you will spend time working with other organisations and services in collaboration to ensure we don't duplicate provision, instead focussing on gaps in services supporting bereavement for Children, young people and families.
Posts are offered on a full-time basis, though flexible working patterns and some reduced hours may be considered.
Applications welcome in both Welsh and English, though interviews will be conducted in English. Further information about Sandy Bear and our work are available on our website, as will details of whom to contact if you wish to arrange an informal discussion about the role.
Applications are with a CV and supporting statement detailing relevant experiences, skills and personal qualities that you feel you would bring to the role.
Sandy Bear exist to support children, young people and families in the lead up to or following a bereavement across Wales.




The client requests no contact from agencies or media sales.
We are looking for a Funding Officer to join our team in Wales. This is a fixed term, full time post until March 2026 (open to a conversation on flexible working and job share)
Depending on your location and preference, you will be based in either the Cardiff or Newtown office. You are welcome to be based in the office full time, or a combination of home and office working. You will need to travel within Wales to work with community groups and charities, and to other offices across the UK to work with colleagues.
As a Funding Officer serving our Mid & West Wales region, (Bridgend, Carmarthenshire, Ceredigion, Neath Port Talbot, Pembrokeshire, Powys and Swansea).
- You will assess requests for funding and manage grants using local knowledge, best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making. By working closely with people and communities, you will understand what matters to them and where our funding can make the biggest difference.
- You will be responsible for supporting local people and communities in Bridgend and Neath Port Talbot, and have a strong understanding of our vision, being able to adapt your approach to the wishes of the people you are working with.
- You’ll also need to support our stakeholders, helping them to make connections that will help them achieve their goals.
- You will be responsible for the pipeline of projects in Bridgend and Neath Port Talbot, understanding and responding to the different needs of our customers by providing advice and considered feedback, and be willing to have challenging but constructive conversations. Funding Officers will ensure our grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker.
- You will manage your own caseload, liaise with grant recipients, undertake project visits, identify and manage risk, supporting organisations to deliver their projects and measure their impact.
Interview Date: Week commencing 19th May 2025 (Mon-Wed) - Virtual
Location: Wales - Cardiff or Newtown office including Hybrid Working (home working and working in community).
On application, please align your supporting statement to the criteria below
Essential:
- Understanding of strengths-based approaches to working with people and communities in Bridgend/Neath Port Talbot.
- Ability to analyse information, including financial data and project plans in order to make written funding recommendations to decision-makers.
- Remain calm under pressure and handle multiple and competing priorities, supporting others when needed.
- Experienced in providing great customer service.
Desirable:
- The ability to communicate in Welsh fluently (spoken and written).
- Knowledge of the wider funding context
- Ability to learn from our funded projects and share that learning for the benefit of the wider organisation.
- Confident in presenting to a wide range of audiences.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 37.5 hrs a week, including early, evenings, weekends and bank holidays
Are you passionate about empowering young people to move forward from homelessness, trauma, or complex life experiences? Do you want to be part of something new, exciting, and truly life-changing? If so, we want to hear from you.
Peabody is launching a brand-new supported housing service in Lambeth for young adults aged 19 to 25 who need tailored, trauma-informed support to rebuild their lives. We're recruiting multiple Housing Support Workers to join us at the very start of this journey.
About the service
This new service will offer a safe, stable, and supportive environment for young people facing homelessness, many of whom may have mental health challenges, substance misuse issues, or experience of the care or criminal justice system. You’ll be part of a team delivering intensive, person-centred support that helps them build resilience, learn life skills, and take steps toward independent living.
What you’ll be doing
- Managing a small caseload of young people, meeting regularly to review progress and goals
- Developing support plans and risk assessments tailored to individual needs
- Supporting with housing applications, budgeting, benefits, and life skills
- Signposting to mental health, substance misuse, and safeguarding services
- Building trusted relationships while maintaining professional boundaries
- Ensuring accurate record-keeping using Microsoft Office and case management systems
Who we’re looking for
We’re looking for passionate, reliable, and empathetic individuals with:
- Experience supporting young people aged 19–25 in supported housing, education, youth work or care
- Understanding of homelessness and housing legislation
- Experience in support planning and risk assessment
- Confidence signposting to specialist services (e.g., mental health, substance misuse, exploitation)
- Excellent communication and IT skills, with strong attention to detail
- A flexible approach to shift work, including weekends and bank holidays (non-negotiable requirement)
- A trauma-informed and safeguarding-focused approach to care
Important: Your personal statement must clearly confirm:
- That you are able to work 37.5 hours per week
- That you can work on a shift rota covering early mornings, evenings, weekends, and bank holidays
Only candidates who meet the essential criteria and confirm availability will be shortlisted for an initial screening interview.
Why Join Peabody?
- A rewarding role where your work directly impacts young lives
- 25 days’ annual leave (plus bank holidays)
- Generous pension (up to 10% matched)
- Paid qualifications and apprenticeship opportunities
- Flexible benefits including healthcare, dental, and retail discounts
- Family-friendly policies and 2 paid volunteering days per year
Additional Information
- This role requires an Enhanced DBS check
- Peabody does not offer visa sponsorship – you must have the right to work in the UK
Closing date: 15th May 2025 at midnight.
Screening interviews will take place between 21–23 May. Candidates may also be invited to attend an in-person interview and complete an online assessment during that week or the following week.
Are you looking for a new opportunity?
Are you passionate about working with children and young people?
Are you enthusiastic about developing excellent and inclusive services with young people to enhance their, wellbeing, happiness and opportunities?
If so, we want you to join our team!
The Co-op Partnership is an innovative project where you will be working alongside young people and empowering them to continually develop their co-designed service, Magic Minds.
The service facilitates regular spaces and opportunities where young people can come together to:
- Learn to cook
- Play sports and games
- Try new outdoor activities
- Undertake digital creation activities
- Plan and prepare regular events and activities (such as silent discos on the beach, bbq's)
- Take part in confidence building activities
If you are:
- Confident and creative in engaging and working alongside young people aged between 10-25 years.
- Skilled in designing and delivering groupwork sessions for young people.
- Able to provide emotional and practical support to young people, in line with safeguarding policies and procedures.
- Able to work evenings and weekends to meet the needs of young people.
- Able to work in partnership with Co-op, Children's Services and the community, whilst keeping young people at the centre
Then please apply for the youth support worker role!
When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document (if applicable). This should be done with an understanding of the context of the service described.
Although this contract has a permanent status, please be aware that this post is subject to funding currently to 31 March 2026 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31 March 2026.
For an information chat about the role, please call, text or email Jess Hanson, Children's Service Manager (email addresse and phone number available on our website via the link).
Please note that shortlisting of candidates will take place on 12/05/25. Therefore if shortlisted, you will receive your invite to the young person's panel on this date. The panel is taking place on Friday 16th May in the afternoon/evening.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
The client requests no contact from agencies or media sales.
Purpose of the Job
An exciting opportunity has arisen for a clinical lead working within our Mental Health Support Teams and wider Children and Young People’s Services. As an integral part of our services, you will ensure the high-quality delivery of mental health interventions for children and young people. You will provide clinical supervision and support to a multi-disciplinary team, ensuring adherence to evidence-based practice and national guidelines. This role involves overseeing the delivery of low-intensity and early intervention mental health support within schools and the community for children and young people between the ages of 5-18 (for young people with SEND under 25). In addition, you will ensure professional development and clinical governance.
Job Summary
The role includes:
- Providing case management and clinical supervision (1:1 and group) and some line management
- Supporting the team to write sensitive and appropriate reports concerning the assessment, formulation and treatment plans of children and young people
- Carrying out clinical case file audits to ensure high quality practice and to support practitioners and trainees
- Ensuring that practitioners and trainees work within their scope of practice and adhere to professional standards
- Ensuring adherence to evidence-based practice in accordance with national guidance and national and local policies (including NHS and educational frameworks)
- Escalating referrals where the level of need is beyond the scope of the service
- Contributing to the ongoing evaluation and improvement of the MHST model
- Where appropriate, directly delivering sessions to more complex young people or families
- Support trainee practitioners and supervisors to meet the requirements of their studies
- To facilitate in person group supervision or reflective practice across CYP Services
- To manage the duty service and be part of the out of hours on-call rota advising staff on complex challenges and safeguarding
- To step in to deliver services (e.g. targeted groups, CBT informed 1:1s) to schools where needed (e.g. staff holidays, sickness, special requests from schools)
- To support Whole School Approach staff in the design and delivery of training sessions and developing engaging and accessible resources for children, parents and school staff
- Working with the service manager to establish our presence in schools and the local college and support the on-going delivery and development of our work in partnership with school leaders and other professionals
- Giving timely advice to school staff and liaising with external specialist local services to help children and young people to get the right support and stay in education
- Building and maintaining partnership relationships (e.g. CAMHS, Youth Offending Teams, Educational Psychologists)
- Participate in complex case discussions and contribute to multi-agency safeguarding processes.
- Uphold high standards of safeguarding, ensuring all concerns are appropriately escalated.
Other Responsibilities
- Oversee the quality of case-recording and documentation on a clinical database (IAPTUS)
- Ensure that all follow up and records maintenance is done within the project timelines and to a high standard
- Contribute to the quarterly reporting to the commissioners on quality assurance from the clinical point of view
- Represent the MHST and HFEH Mind at external meetings
- Attend regular team meetings as agreed with the service manager
- Attend and successfully complete all mandatory training as required by HFEH Mind
- Ensure that all support provided has an inclusive values base which recognises and respects difference and diversity
- Attend regular 1:1s and reflective practice sessions, and work to meet KPIs and actions from meetings
- Any other reasonable tasks to meet the needs of the organisation (inline with the requirements of the role).
Person Specification
Essential
- Professional qualification (e.g., Clinical Psychology, Counselling, Social Work, Mental Health Nursing).
- Accreditation with a relevant professional body (e.g., HCPC, BACP, UKCP, BPS, BABCP, NMC, Social Work England).
- Significant experience (minimum of 5 years) in child and adolescent mental health, including direct work with children and families with complex needs
- Experience of providing clinical supervision to practitioners working with children
- Strong understanding of evidence-based interventions (e.g. CBT, trauma-informed approaches)
- Experience of managing risk and safeguarding concerns
- Excellent communication skills and non-judgmental approach to working as part of a multi-disciplinary team
- Understanding of neurodiversity and the needs of children with additional or complex needs and an adaptable approach to what works
Desirable
- Knowledge of the MHST model, early intervention, and school-based mental health services
- Experience of working in education settings or school-based mental health teams
- Training in supervision models (e.g. BABCP/BPS supervision course)
- Experience in delivering training
- Experience of working in a school or college setting
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
NO CVs accepted.
Applicants must complete an sub,it an application form via our recxruitment website.
JOB PURPOSE:
- To coordinate support for children aged 2-5 with SEND at Springfield Park Road Nursery or Mini-Springers Nursery, working alongside nursery staff, parents and outside agencies to ensure the nursery provides high quality inclusive EYFS provision in line with the SEND Code of Practice and EYFS Framework.
· To promote an ethos of inclusive practice within the nursery, high expectations for children with SEND and the best possible outcomes.
- To provide advice and support to Children’s Centre colleagues in relation to SEND.
- To provide advice and support to other staff within the Springfield Project in relation to SEND, including Seedlings Stay and Play.
DUTIES AND RESPONSIBILITIES:
Lead the SEND provision for the nursery
· Work with the nursery manager to regularly review the SEND policy and practice within the setting and agree how it will be implemented.
· Be responsible for the day-to-day operation of the setting’s SEND policy, and for coordinating provision across the setting.
· Implement SEN support and the graduated approach of: assess, plan, do, review to meet the outcomes identified for the child, including writing and reviewing SEN support plans as well as statutory paperwork, such as EHC needs assessment requests (with support from Area SENCO).
· Apply for ISEY funding for individual children and ensure funding is implemented to support children effectively.
Support colleagues
· Ensure all practitioners in the setting understand:
o their responsibilities to children with SEN
o how to work actively and effectively within the Assess Plan Do Review cycle.
· Support individual practitioners in implementing the approach for individual children
· Identify and use training and other sources of support available to colleagues.
· Support the nursery manager and staff during inspections by regulatory bodies and assist in the implementation of any recommendations.
Partnership working
· Make sure parents receive the information, advice and support that they need in order to participate in the SEN decision-making process.
· Involve parents in the discussion of any early concerns, in identifying any SEN, and at all stages of the graduated approach.
· Ensure parents are closely involved and that their insights inform action taken by the setting.
· Work closely with the Area SENCO and other professionals from education, health and social care agencies as required, making referrals as needed.
· Understand the Birmingham local offer.
· Work alongside Springfield Children’s Centre in running a stay & play for children with SEND
· Provide advice on SEND to Children’s Centre colleagues.
· Provide advice on SEND to other Project staff and volunteers including Seedlings Stay and Play group and our Child Friendly Neighbourhood team.
Continually develop own practice
- Reflect on own practice and undertake continuous professional development, including training related to SEND as well as attending relevant and mandatory training courses and maintaining appropriate Safeguarding and First Aid Certificates.
- Alongside the nursery manager, regularly evaluate the effectiveness of provision.
Other
- promote the Springfield project’s ethos, vision statement, and benefits.
- attend all staff meetings and Project training days as required.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 37.5 hrs a week – week 1, 4 nights per week, week 2, 3 nights per week (including weekends and bank holidays)
Are you passionate about empowering young people to move forward from homelessness, trauma, or complex life experiences? Do you want to be part of something new, exciting, and truly life-changing? If so, we want to hear from you.
Peabody is launching a brand-new supported housing service in Lambeth for young adults aged 19 to 25 who need tailored, trauma-informed support to rebuild their lives. We're recruiting multiple Waking Night Housing Support Workers to join us at the very start of this journey.
About the service
This new service will offer a safe, stable, and supportive environment for young people facing homelessness, many of whom may have mental health challenges, substance misuse issues, or experience of the care or criminal justice system. You’ll be part of a team delivering intensive, person-centred support that helps them build resilience, learn life skills, and take steps toward independent living.
What you’ll be doing
- Managing a small caseload of young people, meeting regularly to review progress and goals
- Developing support plans and risk assessments tailored to individual needs
- Supporting with housing applications, budgeting, benefits, and life skills
- Signposting to mental health, substance misuse, and safeguarding services
- Building trusted relationships while maintaining professional boundaries
- Ensuring accurate record-keeping using Microsoft Office and case management systems
Who we’re looking for
We’re looking for passionate, reliable, and empathetic individuals with:
- Experience supporting young people aged 19–25 in supported housing, education, youth work or care
- Understanding of homelessness and housing legislation
- Experience in support planning and risk assessment
- Confidence signposting to specialist services (e.g., mental health, substance misuse, exploitation)
- Excellent communication and IT skills, with strong attention to detail
- A flexible approach to shift work, including weekends and bank holidays (non-negotiable requirement)
- A trauma-informed and safeguarding-focused approach to care
Important: Your personal statement must clearly confirm:
- That you are able to work 37.5 hours per week
- That you can work on a shift rota covering night shifts, working four nights week one, then three nights week two, including weekends, and bank holidays
Only candidates who meet the essential criteria and confirm availability will be shortlisted for an initial screening interview.
Why Join Peabody?
- A rewarding role where your work directly impacts young lives
- 25 days’ annual leave (plus bank holidays)
- Generous pension (up to 10% matched)
- Paid qualifications and apprenticeship opportunities
- Flexible benefits including healthcare, dental, and retail discounts
- Family-friendly policies and 2 paid volunteering days per year
Additional Information
- This role requires an Enhanced DBS check
- Peabody does not offer visa sponsorship – you must have the right to work in the UK
Closing date: 15th May 2025 at midnight.
Screening interviews will take place between 21–23 May. Candidates may also be invited to attend an in-person interview and complete an online assessment during that week or the following week.
About Us
Advocacy Support Cymru (ASC) is a registered charity with offices in Cardiff and Swansea. We provide Independent Mental Health and Mental Capacity Advocacy Services across most of South Wales, employing 44 employees.
About the role
The post holder will provide support to clients who lack capacity and to implement the safeguards of the Mental Capacity Act 2005 or the Deprivation of Liberty Safeguards. They will provide non-instructed advocacy (NIA) support to people who lack capacity to make specific decisions and who have no-one else to support them. The successful candidate will travel efficiently and effectively within the Advocacy Support Cymru area of operation.
This role will operate within the Hywel Dda University Health Board Area.
About you
You will have experience working with vulnerable adults and/or children, either within health or social care setting, or indirectly, for example as a carer. You will understand and have experience of working effectively in an intra-agency context with Health and Social Care Professionals. Knowledge of the role of the Independent Mental Capacity Advocate as defined in the Mental Capacity Act 2005 is essential.
Previous direct experience in the role would be preferred but training will be provided.
Essential Information
The salary band for the role is £20,047 to £23,677, based on a 30 hour week.
This post is for 30 hours a week.
All successful candidates will require an enhanced DBS check.
Closing Date: 5pm, 16 May 2025.
Only successful candidates will be contacted for interview. Interviews will be conducted in English.
Applications Specialist
Circa £52,000 per annum
Permanent
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as our Applications Specialist.
As our Applications Specialist, you’ll play a hands-on role in supporting and maintaining our core business applications, ensuring systems are secure, up to date and delivering value. You’ll work across application patching, software deployment, licensing and compliance, with a strong focus on collaboration across teams and suppliers.
We’re looking for someone with experience in supporting enterprise applications, experienced with Microsoft Intune, who is highly organised and confident engaging with both technical and non-technical colleagues. You’ll have a strong understanding of security and compliance, and a drive to keep learning and improving the way we use our technology.
Act now and visit and visit our website via the link, to apply online.
Closing date: 8am, Tuesday 6 May 2025.
Interview date: Thursday 15/Monday 19 May 2025.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London (change to Scotland address if appropriate) and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.



About Us
Advocacy Support Cymru (ASC) is a registered charity with offices in Cardiff and Swansea. We provide Independent Mental Health and Mental Capacity Advocacy Services across most of South Wales, employing 44 employees.
About the role
The post holder will provide support to clients who lack capacity and to implement the safeguards of the Mental Capacity Act 2005 or the Deprivation of Liberty Safeguards. They will provide non-instructed advocacy (NIA) support to people who lack capacity to make specific decisions and who have no-one else to support them. The successful candidate will travel efficiently and effectively within the Advocacy Support Cymru area of operation.
This role will operate within the Hywel Dda University Health Board Area.
About you
You will have experience working with vulnerable adults and/or children, either within health or social care setting, or indirectly, for example as a carer. You will understand and have experience of working effectively in an intra-agency context with Health and Social Care Professionals. Knowledge of the role of the Independent Mental Capacity Advocate as defined in the Mental Capacity Act 2005 is essential.
Previous direct experience in the role would be preferred but training will be provided.
Essential Information
The salary band for the role is £24,725 to £29,202, based on a 37 hour week.
This post is for 37 hours a week.
All successful candidates will require an enhanced DBS check.
Closing Date: 5pm, 16 May 2025.
Only successful candidates will be contacted for interview. Interviews will be conducted in English.
Please download a copy of the full Job Description and Person Specification before finalising your application.
Job Title
Head of Operations
Department
Operations & Programmes
Reporting to
Director of Operations & Programmes
Managing
Partnerships Project Manager, Partnerships Delivery Officer, Behavioural Change Programme Expert
Location
This role is hybrid, with a requirement to work from the office (near Moorgate, London) a minimum of two days per week.
Travel Requirements
This role works across the UK and travel to Scotland and other devolved nations may be required on an occasional basis.
Main relationships
Director of Operations & Programmes, Senior Leadership Team, Senior Management Team, Partnerships Team
Benefits
· Salary £61,000
· 30 days leave (plus Bank Holidays)
· Bupa Health Cover
· Matched company pension scheme
· Life assurance cover offering 4x death in service benefit.
· Company sick pay
· Training and development opportunities
· Learning and Wellbeing Grant
· Employee assistance programme
· Season Ticket Loan
· Perks and discount platform
About us
Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information and advice and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.
Our Vision: Working together to reduce alcohol harm across the UK.
Our Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:
· Public-facing campaigns and digital services, information and guidance
· Evidence-led advice to governments and industry
· Independent research, consumer insight and evaluation
Our Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity
Purpose of the role
We have a brilliant new opportunity for an exceptional leader to join our team, to help shape the provision of our advice, information and guidance programmes and ensuring the successful delivery of a range of priority partnerships.
Leading a dynamic team, you’ll focus on operational excellence, refining processes, and ensuring all programmes align with Drinkaware’s strategic goals and priorities. You will be a natural collaborator, building and maintaining effective relationships with key internal and external stakeholders, to ensure that the public can access high quality impactful support.
As an experienced leader, you will use your experience and skill to drive improvements by partnering with teams across Drinkaware. You will do this by balancing engagement with progress, while ensuring that our work is informed by lived experience and the latest evidence.
You must have demonstrable knowledge and experience of working in the health sector and have a passion for reducing alcohol harm in the UK.
Main Duties and Responsibilities
· Be collectively accountable as part of the Senior Management Team for leading and managing Drinkaware ensuring high performance in the delivery of plans and targets and maximum cross-organisational collaboration, deputising for the Director of Operations & Programmes
· Be responsible for the day-to-day leadership of operations & programmes, overseeing and directing interconnected projects ensuring consistency in programme and project work.
· For 2025/26 this will focus on the roll out of our Information, Advice & Guidance programmes and extended brief intervention programmes to the public via digital tools to a mass audience and to underserved groups.
· The post holder will be required to manage a small dedicated team ensuring that robust project plans, clear goals, timelines and resources are established and managed as well dependencies within and between projects.
· Act as a Safeguarding Officer ensuring safeguarding is embedded within all programme delivery.
· Proactively address challenges and seeks solutions while maintaining high standards of quality and integrity. Holding themselves and their team accountable for delivering results aligned with the organisation's objectives.
· The post holder will work closely with the Head of Impact ensuring partnership projects deliver impact, clear metrics and reports which demonstrate the project(s) value proposition to our funder base, stakeholders in government and the public.
· Work closely with the Marketing and Comms team to ensure highly effective marketing and communications strategies are progressed for individual projects and the wider programme of activity, and that brand and reputational risk is minimised.
· Work closely with the Digital Team to ensure full visibility and informed prioritisation of digital projects and interdependencies.
· Work closely with the Partnerships Team to ensure successful delivery of all agreed activity and KPI’s for partnerships
· Work closely with the Research, Strategy and Impact team, ensuring all programme development is evidence based
Additional Responsibilities
This role works across the UK and travel to Scotland and other devolved nations may be required on an occasional basis.
Accountable for:
Overseeing budgets and plans.
Delivery of partnership projects & programmes
Safeguarding
PERSON SPECIFICATION
Qualifications and/or experience
Proven leadership experience in programme/project management, with a background in the health sector. A degree in a related field is beneficial but not essential.
Experience of managing a team in a hybrid work environment (desirable).
Prince2/Scrum Master/Agile (desirable).
Essential Criteria / Key Skills
1. A proven track record with innovative proposal design and programme delivery ensuring programme quality.
2. Strategic thinking and problem-solving abilities, with a keen eye for detail and a results-oriented mindset.
3. Ability to work independently and autonomously, prioritise tasks, and adapt to changing circumstances.
4. Exceptional project management skills, including the ability to lead cross-functional teams, develop and control deadlines, budgets and activities.
5. Exceptional ability to facilitate high project-based team performance, inspire and motivate staff, and develop team skills and capabilities.
6. Strong operational management and delivery skills.
7. Able to work in close collaboration with internal and external stakeholders.
8. Possesses excellent senior networking, influencing, relationship building and communication skills.
9. Strong financial management skills including budget setting, reforecasting, financial reporting.
10. Understanding of safeguarding legislation and practical application in delivery of programmes
11. Emotionally intelligent and resilient when under pressure.
12. An energetic and committed ambassador for Drinkaware, our mission and values
How to apply: maximum 2 page A4 cover letter explaining your motivations for applying for the role at Drinkaware and outlining how they meet each point on the person specification. CV's only will not be considered.
You’re passionate about supporting volunteers and creating a positive experience for those who give their time to make a difference. You thrive in a role that brings people together and ensures they are set up for success.
As Operations Volunteering Experience Coordinator, you’ll play a key role in ensuring that volunteers in operations-based roles feel valued, prepared, and supported throughout their journey. Working closely with internal teams, you’ll coordinate recruitment, training, and engagement efforts that enhance the volunteer experience and contribute to the smooth running of essential services.
You’ll oversee the flow of volunteers into operations-based roles, ensuring they are matched effectively to support Guide Dogs’ canine, children, and adult services. Working in collaboration with service and volunteering colleagues, you’ll support planning and resource allocation to ensure volunteer programmes align with national and local needs.
By ensuring volunteers receive comprehensive training and induction, you’ll help them build confidence in their roles. You’ll coordinate face-to-face and virtual induction sessions, facilitate ongoing training opportunities, and provide regular communication to ensure volunteers remain engaged and informed.
A key part of your role will involve monitoring and evaluating the volunteer journey, gathering feedback and insights to improve processes and experiences. You’ll manage volunteer data and compliance, ensuring records are accurate and up to date. Additionally, you’ll support the recognition and celebration of volunteers, helping to coordinate award events and initiatives that highlight the incredible contributions of those who give their time.
To excel in this role, you’ll have experience managing and supporting volunteers, ensuring they have a positive and rewarding experience. You’ll be confident in advising on best practices and processes, with the ability to build strong relationships across different teams.
Experience with volunteer management systems, CRM databases (such as Salesforce), and Microsoft Office will be beneficial. A strong understanding of GDPR, safeguarding principles, and best practices in equality, diversity, and inclusion is also essential.
Strong organisation and communication skills will be key, as well as the ability to problem-solve and handle enquiries efficiently. Whether facilitating training, providing advice, or coordinating new volunteer initiatives, you’ll bring a solutions-focused approach to ensure volunteers feel engaged, valued, and equipped for success.
No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.
This role can be based from our either Sheffield or Nottingham site a minimum of 3-days per week, and occasional travel throughout the region is also needed. This is a full time position working 35 hours per week, Monday to Friday.
Interviews for this role will be held at our Sheffield site and are planned for W/C 19 May 202
The client requests no contact from agencies or media sales.
About the role
As a Peer Support Worker, you will use your skills and experience to work directly with people with mental health issues in group and one to one settings. You will work with the Wellbeing Assessors and Team Leads to provide Wellbeing support to patients within their particular Primary Care Network (PCN). This part of the Solent Mind Wellbeing Service provides one to one wellbeing support within the GP practices, working alongside the wider Primary Mental Health & Wellbeing service.
- Hours: 7.5 hours per week
- Location: Chandlers Ford PCN (GP surgeries within the Chandlers Ford Primary Care Network)
About you
You will need to have personal, lived experience of a mental health issue, as well as experience of working with people with mental health needs, excellent communication skills and a strong understanding of the key difficulties and challenges faced by people on their recovery journey
About us
We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.
We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.
Benefits
Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:
- Flexible working to promote a healthy work/life balance
- 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
- Pension plan
- Employee Assistance Programme
- Season ticket and cycle-to-work scheme
If you’re ready to join the fight for mental health, visit our website to find out more and apply.
Closing date: Thursday 15 May 2025.
Interview date: Week commencing 26 May 2025.
Posts may be subject to a relevant DBS check.
Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.
Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.
Community Based/Home Working – Yorkshire & Durham
Permanent, Full Time
Circa £30,000 plus competitive benefits
Do you want to make a difference?
The RAF Benevolent Fund is the leading welfare charity for the RAF. Every year we make a real difference to over 40,000 people who benefit from our services. Working at the Fund is more than sitting at your desk ad in this role you will have the opportunity to be part of our RAF Family. Alongside helping our beneficiaries, we also get to hang out with Spitfires and Typhoons, take part in a Dambusters bike ride, attend events like Royal Ascot, the Chelsea Flower Show, and the Bomber Command Memorial Service. Every day you will make a difference and play your part in changing the lives of others and helping people in the RAF Family get through the toughest of times.
It doesn’t matter how long someone served or when. If they were part of the RAF, they and their family are part of our RAF Family. We will always be here to support them when they need it most.
Join the RAF Family and play your part in making a difference.
Do you want to play a part in what we do?
People are at the heart of what we do. Together we:
· Help reduce social isolation and loneliness among veterans.
· We support ill or injured men and women to have a safe place to call home, a home that meets their specific needs.
· We fund youth services on stations to provide clubs and activities for the children of serving personnel who move every few years.
· We provide grants to help with the cost of living. But this is just a few of the ways we help.
We are seeking an individual to undertake the dual role of promoting the profile of the RAF Benevolent Funds welfare offer, whilst also carrying out welfare casework. Post holders will be expected to undertake holistic assessment of need both remotely (over the telephone and online) and when required in person across their region. You will be expected to work with individuals who may have complex and sometimes challenging welfare needs, assisting them by identifying appropriate support from within both the RAF Benevolent Fund and the wider statutory and military charity sector, ensuring that support is made available to meet their need through the case working process.
The successful candidate will have experience of working in a social welfare role supporting individuals and will have strong people and relationship-building skills, as well as empathy with or understanding of issues affecting the Armed Forces community.
This is a community-based position working from home but covering the Yorkshire and Durham areas, ideally based in the York area. The candidate must have their own vehicle for use of traveling around the regions. Occasional travel to London will be required. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK.
To apply, please click on this link and send your CV, together with a cover letter detailing why you believe you are suitable for this role, providing examples of how you meet the job profile when you apply through our recruitment portal.
The closing date for applications is Monday 12th May 2025, 5.00pm. Interviews will be held on Tuesday 27th May 2025.
A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website. This role requires an Enhanced DBS check. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.
The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).
Our vision is that everyone in our RAF Family – veterans, serving personnel and their families – gets support in their hour of need.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're Hiring: Senior Specialist ISVA (Independent Sexual Violence Advocate)
Location: London / Hybrid
Full-time (35 hours/week) | Fixed term until March 2026
Salary: £30,615 per annum
Closing Date: 14/04/2025
Are you passionate about supporting adults with learning disabilities and autistic people affected by sexual violence?
Respond is looking for a compassionate and experienced Senior Specialist ISVA to support and lead our ISVA team, working with adults with complex needs. You’ll hold a caseload, offer trauma-informed advocacy, and help shape our ISVA services alongside the ISVA Manager.
This is a key role for someone ready to take the next step in service development, frontline support, and sector collaboration.
About You:
ISVA-trained with frontline experience
Skilled in advocacy for adults with learning disabilities and autistic people
Confident in partnership working and team supervision
Committed to trauma-informed, rights-based practice
Why Join Us?
Be part of a specialist, trauma-informed team making a real difference.
Receive ongoing training and professional development.
Work in a supportive and collaborative environment.
Hybrid/flexible working options available.
How to Apply
If you’re ready to make a difference, we’d love to hear from you! Send your CV and a cover letter outlining how you meet the criteria by 14th May 2025.
Got questions? Get in touch at via Charity Job.
Join us in creating a safer, more inclusive world for survivors of domestic abuse.
Apply now to be part of a passionate team making real change.
The client requests no contact from agencies or media sales.