Information and advice service manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ob Description –Trusts and Grants Manager (maternity cover)
Department: Fundraising
Reporting to: Senior Trusts and Grants Manager
Location: Hybrid / London Office
Contract:Fixed – 12 months
Hours per week: 35 Hours
Salary: £39,414 - £41,488
Our Vision: A UK where “No good food goes to waste”.
We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups. Every week we provide enough food to create almost a million meals for vulnerable people.
There has never been a more exciting time to join an organisation at the heart of public consciousness. For more information visit our website.
FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.
We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us!
The role
FareShare is committed to expanding our work so more surplus food can reach thousands of charities and community groups nationwide. Central to this aim is a vibrant national fundraising department that has consistently grown the organisation’s new and existing income streams in recent years.
FareShare’s Trusts and Grants Team has a strong track record of working across a range of impactful partnerships to raise ~£5m of income each year. A team of 6, we pride ourselves on being knowledgeable and passionate about FareShare’s work, building compelling cases for support that can amplify our impact for years to come.
As a Trusts and Grants and Manager you will take on the management and stewardship of a diverse portfolio of high-value funding relationships, while developing new partnerships with a high propensity to support our work. You will play a proactive role in strategic planning and have line management responsibilities of a Trusts and Foundations Officer.
You will be a strategic thinker, used to working with high value grant making professionals and trustees and with senior staff and stakeholders within your own organisation. You will have a strong track record in income generation and supporter stewardship and have excellent communication skills. Cross team collaboration is crucial to the role, and you will be able to demonstrate strong relationship building and influencing skills.
This is an excellent opportunity for somebody looking to broaden their experience and take the next step in their career in trusts fundraising, while working in a high-performing and supportive team.
Main areas of responsibility
- Build relationships with portfolio of five and six figure trust supporters, understanding their motivations and tailoring opportunities and communications to cultivate strong, long-lasting partnerships.
- Foster a deep understanding of FareShare’s work and strategy to create persuasive fundraising proposals that inspire and solicit funds. This includes developing relationships across the organisation to build a sound understanding of FareShare operations and where support is most needed
- Champion and input in to the teams prospecting process, using your own research and sector knowledge to take new opportunities from identification through to solicitation, particularly focussing on those with multi-year and high value potential.
- Develop innovative and personalised stewardship plans, in collaboration with senior colleagues when appropriate, to deepen funder relationships. Craft compelling written communications including emails, proposals, and reports to showcase the impact of trust support and celebrate key milestones. Lead calls, meetings and visits to strengthen funder partnerships and engagement with our work.
- Provide supportive management to a Trust and Grants Officer, offering regular advice and guidance, identifying opportunities for development and monitoring performance objectives in line with the organisational and team strategy.
- Play an active role in developing and delivering the Trusts and Grants team strategy contributing to planning and management of team objectives, and supporting the Senior Manager to motivate the team and drive trust income.
- Work with colleagues across the Fundraising sub-teams to maximise cross over opportunities between income areas.
- Maintain accurate records of partner interactions in our CRM system and shared files, and consistently update financial records and account plans.
As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Person Specification
Experience
- Experience of securing and successfully managing five and six figure grants and multi-year gifts from a range of grant makers, including project funding and unrestricted funding.
- Experience in prospecting for new high value business opportunities via multiple research channels and soliciting new donors to make significant gifts.
- Experience in writing compelling funding applications and impact reporting.
- Experience in developing and presenting complex project and financial information to support compelling funding proposals.
- Experience of successful cross department working with senior colleagues to deliver on funding objectives and budget.
- Experience of line management or transferable skills to line management.
Skills, knowledge and abilities
- Strong up-to-date knowledge of the trust, grant and foundation landscape.
- Excellent written and verbal communication skills, particularly in writing proposals and presenting to or meeting with funders.
- Proven ability to form good working relationships, both internally and externally.
- Ability to assimilate strategic plans into compelling funding proposals.
- Excellent numeracy skills with the ability to work with complex budgets and present them to funders.
- Ability to work on own initiative, meeting objectives and managing competing priorities and tight deadlines under pressure.
- IT Literacy and ability to use a CRM.
Desirable Criteria
- Experience of using Salesforce or equivalent CRM system.
- Demonstrable interest in food insecurity, food waste and surplus redistribution.
Values and behaviours
- A commitment to recognising and celebrating diversity and inclusion.
- An interest in furthering FareShare’s mission.
- Flexibility of approach and a team player.
- Forward thinking and willing to contribute ideas and opinions.
- Willingness to travel around the UK on an occasional basis.
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
Homebased in Central Region - Central Bedfordshire · Herefordshire · Hampshire · Derbyshire · Staffordshire · Warwickshire · Shropshire · Leicestershire · Essex · Cambridgeshire · Nottinghamshire · Lincolnshire · Suffolk · Norfolk
We are looking for a proactive self-starter to sit within a high-performing team working to raise awareness of SSAFA’s support in the Central Region of England to those in the Armed Forces Community who need it most.
With the ultimate objective being to grow SSAFA’s presence, profile, and identity, the role is responsible for all marcomms activation in the region. The role holder will work to deliver the central Fundraising, Marketing & Communications strategy.
This role reports to the Senior Storytelling Manager with close alignment with colleagues across the marcomms directorate. The marcomms manager will be responsible for managing marketing campaigns in the Central Region of England and promoting SSAFA’s fundraising initiatives and services. You’ll identify the areas of greatest impact and cut through, deliver integrated awareness campaigns and secure media coverage of fundraising events. Crucially, you’ll be able to identify stories which resonate with our target audience and write calls to action.
With a heavy focus on media and PR activity, key to the role is building strong relationships and contacts with relevant stakeholders in your region including media representatives, employees, volunteers, and case study beneficiaries.
About the team
The Communications team is a small but dynamic group of individuals with strong skillsets across Public Relations, Storytelling (case studies) and Internal Communications. The team is a mix of ex-forces and civilians, and they are always sharing knowledge and expertise with each other.
You will work closely across all directorates within SSAFA, with a focus in the central region, to garner information and create compelling marcomms campaigns and activities to raise awareness of SSAFA’s work.
About you
You will be a highly motivated and creative communicator with a proven track record of delivering impactful PR and marketing campaigns. As a natural storyteller with strong media instincts, you will excel at securing high-profile coverage and elevating our brand presence. You will be a confident relationship builder, skilled at engaging stakeholders across the region, from media contacts to volunteers and case study beneficiaries. You will also be able to work independently while staying closely aligned with teams across fundraising and communications, demonstrating proactivity and the ability to manage multiple projects effectively.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on Tuesday 13 May 2025.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced and inspirational manager ready to lead a team supporting young people facing challenging life circumstances?
At Peabody, we’re committed to helping people flourish. We provide specialist housing and support for those who’ve experienced trauma, homelessness, or other complex life situations. Right now, we’re looking for a Team Manager to lead from the front — someone who can nurture and develop a team of Housing Support Workers and ensure we deliver high-quality, person-centred services every day.
What you’ll be doing
You’ll be the kind of manager who rolls up their sleeves to inspire, guide, and support — but knows your role is to lead, not just “do.” You’ll:
- Provide strong leadership, with regular supervisions, team meetings, coaching and ongoing development.
- Oversee the day-to-day running of the service, ensuring staff have the tools and support to succeed.
- Take the lead on high-risk or complex cases, modelling good practice and championing safeguarding.
- Build strong partnerships with statutory and community services, acting as a key contact for external stakeholders.
- Ensure quality standards, support plans, risk assessments, and records are consistently up to scratch.
- Manage budgets, reporting, and service performance — keeping things running smoothly, transparently, and compliantly.
What we’re looking for
- Experience in the care and support sector, ideally with vulnerable young people or those facing homelessness.
- A proven track record of line managing and motivating staff, bringing the best out of your team with compassion and clarity.
- Strong knowledge of statutory and community-based services and how to connect people with the support they need.
- Confidence in assessing and managing risk in a sensitive, strengths-based way.
- Fantastic people skills, great time management, and the ability to keep calm and focused under pressure.
This role will suit someone who has worked as a senior support worker or team manager, is ready to take the next step, and believes in doing the right thing – always.
Why join us?
We live by our values – Be kind. Do the right thing. Celebrate diversity. Love new ideas. Pull together. Keep our promises. If those resonate with you, you’ll fit right in.
You’ll have the chance to shape and lead a passionate team and make a real difference in young people’s lives. We also offer excellent training, development opportunities, and the chance to be part of a supportive organisation that puts people first.
We also offer:
- 25 days’ annual leave plus bank holidays.
- Flexible benefits package (healthcare, dental, discounts).
- 4x Life Assurance.
- Professional development opportunities (apprenticeships & qualifications).
- Two additional paid volunteering days.
- Family-friendly policies & up to 10% pension contribution (matched 1:1).
Closing date: 10th May 2025.
PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer
Are you a highly organised and reliable finance professional with experience in the charity sector? Do you have a passion for supporting impactful work and ensuring financial sustainability? If so, we’d love to hear from you!
The Florrie is seeking a Finance Officer to join our team and play a key role in managing the day-to-day finances of our vibrant organisation. As a Grade II listed Victorian building at the heart of Liverpool for over 130 years, The Florrie has a rich history of serving as a social, cultural, educational, and charitable hub for the people of South Liverpool. With a refreshed organisational structure and exciting plans for the future, we are looking for someone who can help maintain financial strength to support both our charity and commercial activities.
For more information on this role please find the full job pack attached.
Key Responsibilities
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Oversee day-to-day financial operations, maintaining accurate records for both charity and trading activities.
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Manage payroll, process payments, and handle VAT, Gift Aid, and bank payments in collaboration with the Chief Operations Manager.
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Monitor expenditure across all projects, ensuring financial efficiency and preparing financial reports for the CEO and Trustees.
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Lead the preparation of the annual budget, review spending, and provide financial advice on risks and obligations.
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Ensure compliance with governance and financial best practices, including managing bank reconciliations and petty cash.
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Develop and implement finance policies, systems, and internal controls in alignment with the charity’s strategic direction.
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Support fundraising efforts by managing budgets for events, grants, and donor campaigns, and assisting with financial reporting for funders.
Essential Requirements
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Fully qualified accountant with experience in the charity sector.
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Strong communicator, able to present financial information to the Board and external partners.
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Skilled in budget planning, financial strategy, and operational finance management.
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Passionate about supporting charitable missions and contributing to the success of a historic organisation.
Benefits
The Florrie is a much-loved community hub with a proud history. When you join our team, you’ll be part of a passionate, down-to-earth team that values collaboration, creativity, and community.
In return, we offer:
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Pension scheme
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Discount in our on-site cafe
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On-site parking
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Development and training
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Access to free wellbeing activities such as yoga, keep fit, walking group, gardening
If you’re ready to take on a meaningful role where your skills will make a difference, apply today!
We’re Recruiting – Fundraising Manager
From your UK home-base you’ll be flying the flag for the charity outside of Wales as a Fundraiser. You’ll put on quality fundraising events and build strong relationships through our reputation and Welsh links making a difference when it comes to people with cancer.
Picture being our Fundraising Manager and putting on fundraising events such as dinners and corporate sponsored events like golf or racing days. And, linking with London in Wales Week promoting networking opportunities with grant-givers, major donors, commercial, and corporate sources. Plus, you’ll help manage and set up our high value business network committees outside of Wales which we’ve already made a start on.
In this Fundraising job you can expect to be doing things like:
- Sales & Relationship Management – you’ll be looking after a portfolio of our new and established individual and corporate high net worth donors
- Business Growth Development – you’ll have five figure income targets to meet so will plan your client cultivation work to report and present how your delivery is going
- Collaborating – you’ll interact with our key internal stakeholders about your work and join a team of colleagues across the business where sharing and building on ideas and taking on feedback is welcomed
- Networking – you’ll promote ways our donors and prospective clients can engage with our work and navigate relationships to grow and build connections
- Event Management – you’ll plan, organise and deliver quality fundraising events with networking and income opportunities
- Stewarding - through engagement and excellent customer care you’ll demonstrate our values in the way you work and encourage your portfolio of connections to become embedded in supporting our aims and wider work
To be our Fundraiser with a flair you’ll be skilled in areas where you can scope business development opportunities and turn them into income, manage commercial relationships and put on quality events, build an income pipeline and be self-motivated in pushing past targets.
Fundraising experience desired but not essential in comparison to your transferable skills. Similar jobs you may have experience in could be: Corporate Fundraiser, Fundraising Manager, Partnerships Manager, Business Development, Sales Executive, Recruitment Consultant, Recruitment Manager, Account Manager, Events Manager, Sales & Marketing, Estate Agency Sales, Travel Sales, Customer Care
We’d like your CV and a Covering Letter to demonstrate how you have done or could adapt to this type of Fundraiser role and match the job essentials. We’re looking for skills to show us you can deliver:
- Effective business relationships: Build and foster lasting working relationships among high net worth and corporate donor circles
- Exceptional customer care: Put into practice second to none donor care and a prestigious level of customer service
- Identify and scope viable business opportunities and build a growing income pipeline
- Plan, organise and manage events to fundraise and network
- Collaborate with the people around to come up with great ideas, put them into practice and take on feedback as well as lead and contribute
- Capture and communicate the results of your work across a range of people and discuss and influence groups to support our cause through talks, presentations and producing reports
- Be tenacious and self-motivated to proudly deliver quality work whilst making sensible decisions around priorities, organising your own time to meet deadlines and achieving goals
The details
Working 28 hours per week flexibly you’ll need a UK work base. The salary is £29,600 (or £37,000 FTE)
Days and hours can be built in and around our standard operating week as set out in our staff benefits. We’re open to making the working week fit into your own lifestyle and the nature and needs of this type of Fundraising role. With a lot of autonomy in where you run events to meet your annual target there may need to be some travel to a city/location where you’re generating the income or some events you run may be in evenings or weekends.
Around going to work events for the role the rest of the job can be done from home anywhere in the UK. Our Cardiff City Centre Head Office is always available to you too. Most Team meetings and day to day colleague work is handled remotely but we’d expect to see you in the office for things such as our quarterly team meetings.
To Apply
Please email your CV and covering letter to our People Team. Your application should demonstrate how your skills or experience match the job role essentials and your motivation behind your application. The closing date for your application to be submitted is by midnight the 14th May.
Your Staff Benefits
In return for joining us you’ll be part of a people orientated culture, make impact through a worthwhile cause and have Staff Benefits such as:
Core working hours 11am-3pm to fit work your lifestyle and personal life around our 7am-9pm general operating hours (flexibility in this type of role required around events)
Super flexible place of work options with no minimum Cardiff Head Office weekly attendance requirement although we encourage as much in office work as possible
A generous 35 days annual leave including public holidays that increases with length of service (pro rata’d for part time staff)
- Your birthday off work once you’ve been here for 12 months.
- Opportunity to buy up to 10 days of additional annual leave per year
- Occupational sick pay after completion of probationary period
- Contributory pension scheme
- A tailored induction and support programme to help you succeed and excel
- An Employee Assistance Programme (EAP) offering access to 24/7 confidential advice and support
- The opportunity to participate in staff volunteer activities to support the wider organisation
- The opportunity to learn from, grow with, support and develop people who volunteer with US
About us
Around 20,000 people are diagnosed with cancer in Wales every year. We’re proud to support over 10% of those and we want to be there many more.
We give help, hope, and a voice to everyone affected by cancer. We understand how cancer can impact every aspect of life and how it affects families and friends too. Our wide range of services offer information, advice, and specialist support to people living with cancer, and their loved ones.
We’re committed to listening to the real experiences of people affected by cancer in Wales to drive the changes that make a difference.
More about US
At Tenovus Cancer Care we’re committed to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. We’re proud to be an equal opportunities employer who does not discriminate based on the Equality Act 2010’s Protected Characteristics. All qualified applicants will receive equal consideration for employment and we will adjust our recruitment processes where we can to support people who wish to join us.
When our people talk about working here they’re proud to reflect our values. They’ll use words such as friendly, fun and welcoming to describe their experience and love our work culture around job flexibility. As well as it being a nice place to work for a good cause the staff benefits are good. On top of the above we’ve got a stylish Head Office in the heart of Cardiff and things to support you in and out of work like an interactive induction programme, an accessible Learning Platform, development opportunities and experienced managers. Plus a Staff Social Committee who organise regular get togethers!
Equal Opportunities
At Tenovus Cancer Care we’re committed to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. We’re proud to be an equal opportunities employer who does not discriminate based on the Equality Act 2010’s Protected Characteristics. All qualified applicants will receive equal consideration for employment and we will adjust our recruitment processes where we can to support people who wish to join us.
If we can support you with your application at all please contact our People Team.
Your Personal Data
We’re committed to being transparent about how we collect and use that data and to meeting our data protection obligations and you can find full details about this in our Job Application Privacy Notice here on our Work for us page on the Tenovus Cancer website.
Should you have any queries regarding the use of your personal data, please contact our People Team.
The client requests no contact from agencies or media sales.
Prisoners Abroad is a small but powerful organisation supporting people through some of the most isolating and traumatic experiences imaginable. Whether it’s someone surviving a prison sentence overseas, returning to the UK with nothing, or a family facing the distress of having a family member imprisoned abroad, your work here will have a direct and lasting impact.
A fantastic opportunity has opened up to lead and grow a well-established major donor programme. Working closely with our Head of Giving & Communications, you’ll manage and develop relationships with high-net-worth individuals, craft compelling cases for support, and deliver thoughtful stewardship that makes donors feel truly valued and connected. You’ll also have the chance to shape how we grow our pipeline, with support from a team that values creativity, emotional intelligence and collaboration, so plenty of opportunities to get creative and make your mark.
With experience of securing 4–5 figure gifts and a flair for building meaningful relationships, you’ll be a confident communicator with strong writing skills, and you’ll enjoy using insight to create personal donor journeys that inspire generosity.
To apply for this position, please read the job pack which provides lots of information about the charity, the role and how to apply (by sending in your CV and a supporting statement).
The deadline for applications is 10am Friday 9th May, however we will be reviewing applications as we receive them, so please apply when you are ready and you may be contacted about your application before the closing date. To ensure inclusivity, all applications received up to the closing date will be considered equally.
If you have any questions about the application or recruitment process, or want to schedule a call for more information, then get in touch and we'll happily arrange that.
To protect, support and advocate for the health, welfare and human rights of British citizens in prison aboard.
The client requests no contact from agencies or media sales.
To further develop, deliver and strengthen CSE’s Human Resources function, ensuring that the organisation complies with all relevant legislation and guidance while recruiting and retaining good quality staff. Instilling a collaborative culture of high performance where staff are encouraged and supported to perform at their best and we collectively achieve outstanding results.
Pay and conditions
• The role is full-time, permanent role (37.5 hours per week).
• The salary for the role will be £47,508 - £55,954 (starting salary is expected to be at the lower end of the range)
• You will be entitled to 25 days paid holiday (plus statutory holidays).
CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.
We will pay fees and expenses on relevant training courses.
Specific responsibilities
An applicant appointed to the role will be expected to:
• To deliver all aspects of CSE’s Human Resources function, from recruitment, staff welfare, wellbeing and associated support, staff records, training and professional development, oversight and advice on any conflicts or disciplinary matters; and to include the development and maintenance of all appropriate staff policies and processes, including performance management and staff appraisals, remuneration, role progression and all staff benefits.
• To ensure the Staff Handbook remains regularly updated, and to lead on all amendments / updates to this key document for staff. Additionally, working alongside the Director of Finance & Operations, the Chief Executive and other directors to ensure all HR-related policies and procedures across CSE are reviewed regularly and remain updated accordingly, supporting staff needs as effectively as possible while also reflecting the needs and strategic objectives of the whole organisation, its charitable status and mission.
• To maintain the organisation’s personnel records in accordance with appropriate data protection standards and recognised good practice (utilizing the Cezanne HR system). To provide overall ownership of this system – in terms of data contents, security and ongoing operations for the system. The postholder will also act as primary contact for the Cezanne software supplier, liaising with the Director of Finance & Operations and other interested parties where necessary.
• To maintain oversight of staff welfare and working with line managers and other relevant staff, provide and promote access to support and advice to sustain good staff mental and physical health and wellbeing.
• To play an integral role supporting both the Employee Voice (EV) group and Equality, Diversity and Inclusion (EDI) group and take a lead on related operational functions including administrating the 6-monthly Staff Survey and highlighting issues and trends in staff feedback.
• Provide oversight and guidance in respect of staff recruitment, onboarding, induction development and training, supporting and advising other relevant staff across all associated processes.
• To issue accurate and timely employment contracts, offer letters, job descriptions, pay review letters for all internal changes. Manage and oversee internal paperwork flows from relevant managers, relating to any changes to individual employee terms of employment. Support the SLT in reviewing and amending standard terms of employment contracts to ensure CSE’s practices reflect current best practice.
• To ensure that all payroll documents such as starter forms and payroll amendment forms are completed and saved in the correct location and sent to the payroll bureau where appropriate, and support the Finance team with the administration of our payroll and payroll records and pension scheme contributions and other employee benefits. To accurately track all staff absence and ensure that self-certification and return to work meetings are completed in a timely manner. Update the Bradford factor grid to monitor score against policy and, support line managers and employees in understanding how CSE uses this as a tool at all stages of process.
• To maintain an up-to-date knowledge of applicable employment, equity and diversity, and Health and Safety laws (with support from professional advisors where appropriate), standards, guidance, and good practice, advising the SLT how these can best be reflected in the organisation’s policies and practices as they apply both to individual members of staff and to the organisation as a whole.
• To prepare accurate and accessible reports for the Senior Leadership Team and Trustees on relevant organisational, team, and individual staff HR matters to enable informed and timely monitoring and decision-making, principally on a set cycle to feed into a routine schedule of meetings and occasionally to meet an ad hoc need.
• To work with the Senior Leadership Team and other staff as appropriate to support change management processes. This may include reviewing remuneration policies, job evaluation and salary benchmarking, skills audits, EDI Practices and line management practices.
• To identify opportunities to improve CSE’s Human Resources processes and practices, informed by a sound understanding of our mission and strategic objectives and our operating context and by keeping up to date with advances in personnel management and human resources practices. To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
Essential attributes for this role include:
• CIPD qualification (Level 5) or equivalent Human Resources qualification.
• At least 5 years’ post-qualification work experience, including at least 2 years’ proven experience in an advisory role.
• Experience of developing and implementing effective HR policies and practices across an organisation, including managing any associated change processes.
• Experience in supporting both the organisation as well as individual employees through challenging employee relation conflicts and issues.
• Applied knowledge of employment legislation and good HR practices.
• Experience in overseeing the maintenance of a live HR system.
• Experienced in developing and supporting line managers in managing challenging situations.
• Excellent interpersonal skills with well-honed listening skills and an empathetic manner.
• Ability to explain often complex HR matters in a clear and concise manner, to audiences at all levels of seniority and experience across the organisation.
• Ability to maintain confidentiality and act with discretion, tact and diplomacy.
• Ability to maintain and organise effective electronic and manual filing systems.
• Excellent written and verbal communication skills.
• Good organisational and time management skills, with experience of working to tight deadlines and budgets.
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
How to apply
To apply, please download and complete the application form available from our website.
Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.
To apply, please download and complete the application form available from our website and send it to our Jobs email address.
Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description. To be considered for this role an application form must be sent directly to our Jobs email address.
The closing date for applications is 5pm on Wednesday 21 May 2025.
Interviews are expected to take place Tuesday 3 June and Tuesday 10 June 2025 though this is subject to change. If invited to interview, we will ask you to provide evidence of eligibility to work in the UK
The client requests no contact from agencies or media sales.
Job Title: Qualified Careers Adviser
Location: Newbury (Job Centre Plus) / Hybrid
Salary: £27,058 to £32,343 per annum (depending on experience)
Hours: Full-time (37 hours per week)
Contract: Permanent
Reports to: Area Manager
About CXK
CXK empowers people to succeed in employment, education, and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
· Ethical – We work with professionalism, honesty, and integrity
· Passionate – We reach out enthusiastically to all who need out support
· Innovative – We inspire, enhance, and improve
· Collaborative – We engage, support, and share with others
You can click here to learn more about us.
The National Careers Service
The National Careers Service provides free, professional careers information, advice, and guidance to help you make decisions about learning, training, and work at any stage of your career. The service is available to anyone living in England and aged 13 or over.
Through the National Careers Service, anyone can access professional careers advice and support for free via webchat, on the telephone, and face-to-face with a qualified careers adviser in your local area.
Skilled careers advisers can provide support on any aspect of your career journey.
The Team
As part of the National Careers Service team in the Southeast, you will be part of a small cohort of highly experienced and qualified Careers Advisers provide Careers Information, Advice, and Guidance (CIAG) by various methods including, Face to Face, Telephone and Virtual (MS Teams) appointments. The success of team is their excellent communication and ability to support each other on a daily basis.
The Role
As a qualified Careers Adviser, you will be responsible for the daily delivery of Careers Information, Advice, and Guidance to adults on a range of opportunities, including learning, career paths and employment.
As a Careers Adviser you will use your experience of working with people within the community from a variety of backgrounds using various methodologies to empower customers as they seek to overcome barriers to progression and make informed career decisions about their futures.
The ideal candidate will demonstrate their abilities to achieve their goals on an outcome-based contract supporting others to achieve their goals. You will be organised, flexible in your abilities to support the needs of the charity.
From time to time, you will be required to attend CXK Head Office (Ashford, Kent) for meetings, events and other organisational activities.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
· IAG qualification at Level 4 or above
· A commitment to undertake all necessary training for the role including Career Progression Development (CDP) as directed
· Education to at least A level standard (or equivalent)
Essential Criteria
· Experience of working towards and achieving targets and Key Performance Indicators (KPI’s) with regular reviews, to meet the delivery needs of the charity
· Experience of direct work with face-to-face collaboration with people in a formal or informal setting
· Experience of Microsoft products and ability to use them effectively, including Outlook, Excel, Word, MS Teams, and use of PowerPoint
· Experience of working with people from a diverse range of backgrounds
· Ability to build effective and professional relationships with partner agencies and organisations
· Efficient data inputting skills that show an attention to detail and an understanding of the impact of this work
· An awareness of the issues affecting people, particularly the impact of social and economic disadvantage on personal motivation, confidence, and ability to progress through education, employment, and training
· Full UK drivers’ licence and use of own vehicle for work purposes to travel across county to support the charity needs as directed by the Area Manager
You can read more via the Person Specification here
Employee Experience
As a National Careers Service Careers Adviser, you will be providing impartial Careers Information, Advice, and Guidance (CIAG) opportunities to a high-quality, professional standard of service for all adults and young people (over 13 years) living in England, including, learning, employment and career progression options. Careers Advisers are required to be flexible, operate within the scope of the contract and attend venues in the delivery of the service as agreed with your line manager.
Benefits of working with us
Our employee benefits include:
· 30-33 days holiday, plus bank holidays
· Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
· Benenden private healthcare cover
· Flexible working
· Enhanced maternity and paternity leave
· Training and development programmes and opportunities
· Mental and physical healthcare initiatives
and more
Recruitment Timeline
Vacancy closing date: Thursday 8th May 2025
Application review date: Friday 9th May 2025
Interviews dates: From: Friday 16th May 2025
Useful Information
If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team.
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
The client requests no contact from agencies or media sales.
Job Title: Trainee Careers Adviser
Location: Newbury (Job Centre Plus) / Hybrid
Salary: £26,007 per annum
Hours: Full-time (37 hours per week)
Contract: Permanent
Reports to: Area Manager
Your starting salary will be £26,007, increasing to £26,527 after 6 months, (providing you have completed your L3 training and subject to successfully passing your probation. At 12 months (subject to satisfactory performance and progression in your qualification) your salary will increase to £27,058 - providing you have signed your training agreement and commenced your L4 training. Any further increases will be in line with our annual Personal Development Review (PDR) process.
About CXK
CXK empowers people to succeed in employment, education, and training. The charity strives for a fairer society where everyone can grow and realise their potential. “The CXK Way” embodies the following core values:
· Ethical – We work with professionalism, honesty, and integrity
· Passionate – We reach out enthusiastically to all who need out support
· Innovative – We inspire, enhance, and improve
· Collaborative – We engage, support, and share with others
You can click here to learn more about us.
The National Careers Service
The National Careers Service provides free, professional careers information, advice, and guidance to help you make decisions about learning, training, and work at any stage of your career. The service is available to anyone living in England and aged 13 or over.
Through the National Careers Service, anyone can access professional careers advice and support for free via webchat, on the telephone, and face-to-face with a qualified careers adviser in your local area.
Skilled careers advisers can provide support on any aspect of your career journey.
The Team
As part of the National Careers Service team in the Southeast, you will be part of a small cohort of highly experienced and qualified Careers Advisers provide Careers Information, Advice, and Guidance (CIAG) by various methods including, Face to Face, Telephone and Virtual (MS Teams) appointments. The success of team is their excellent communication and ability to support each other on a daily basis.
The Role
As a Trainee Careers Adviser, you will be responsible for the daily delivery of Careers Information, Advice, and Guidance to adults on a range of opportunities, including learning, career paths and employment.
You will have some experience in working with people within the community from a variety of backgrounds using various methodologies to empower customers as they seek to overcome barriers to progression and make informed career decisions about their futures.
The ideal candidate will demonstrate their abilities to achieve their goals on an outcome-based contract supporting others to achieve their goals. You will be organised, flexible in your abilities to support the needs of the charity.
From time to time, you will be required to attend CXK Head Office (Ashford, Kent) for meetings, events and other organisational activities.
Skills and Knowledge
At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community.
Minimum Criteria
· Maths and English GCSE Grade C or above (or equivalent)
· Experience or knowledge of education, employment, or training provisions
· Previous work experience or voluntary experience of delivery of information to groups of people in a formal or informal setting
Essential Criteria
· Deliver careers advice to customers from a range of locations, including Job Centre Plus, Libraries, Further Education Colleges, and community venues
· Confident users of IT, highly organised with excellent time management skills
· Full UK driving licence and use of own vehicle for travel across county to support the charity’s needs as directed by the Area Manager
· To create realistic action plans with customers, helping them to gain education, employment, or training with clear and unbiased information, advice and guidance that is based on the needs of customers
· Accurately record all required outcomes and notes using an online database/CRM in line with data protection and contract requirements
· Experience of successfully working towards formal or informal targets
· Experience of working with people from a diverse range of backgrounds
· Appropriate homeworking space to work effectively and uninterrupted
· A commitment to undertake all necessary training for the role including a professional qualification in Careers IAG at Level 4 within the first 12 months of the role
You can read more via the Person Specification here
Employee Experience
As a National Careers Service Careers Adviser, you will be providing impartial Careers Information, Advice, and Guidance (CIAG) opportunities to a high-quality, professional standard of service for all adults and young people (over 13 years) living in England, including, learning, employment and career progression options. Careers Advisers are required to be flexible, operate within the scope of the contract and attend venues in the delivery of the service as agreed with your area manager.
Benefits of working with us
Our employee benefits include:
· 30-33 days holiday, plus bank holidays
· Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria)
· Benenden private healthcare cover
· Flexible working
· Enhanced maternity and paternity leave
· Training and development programmes and opportunities
· Mental and physical healthcare initiatives
and more
Recruitment Timeline
Vacancy closing date: Thursday 8th May 2025
Application review date: Friday 9th May 2025
Interviews dates: From: Friday 16th May 2025
Useful Information
If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team.
Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.
The client requests no contact from agencies or media sales.
Could you be our new Community & Events Fundraising Manager? This is an exciting role with real purpose, helping us build a sustainable funding future that supports our values and the people at the heart of our work.
We are seeking to grow our income in the coming years by diversifying our revenue streams and increasing our community engagement to include:
- individual giving
- support from schools, churches and local community groups
- corporate donations and sponsorships in and around our local area
In establishing this new role, you’ll proactively create and grow fundraising income across all fundraising streams to enable us to continue supporting people in crisis and meet local need.
Please see all details in our attached job description and person specification.
To provide emergency food and support in Stratford-upon-Avon and surrounding areas for people in need, and to work with partners to prevent and reliev
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced Grants Commissioning Manager to join our Grants & Commissioning Team based in Portsmouth. The Commissioning Manager will support the Head of Commissioned Grants with all elements of the commissioning cycle including understanding need, designing projects, performance management of delivery and reporting of impact as well as providing and developing commissioning and project support, in line with RNRMC’s commissioning and partnership funding model.The role will work with internal and external stakeholders regarding the performance of grants programmes to ensure quality, evidenced outputs, and value for money of projects.
In addition, you may be asked to line manage team members, taking responsibility for actively and proactively supporting them to achieve in their post.
About the RNRMC
RNRMC is the Navy’s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow.
Experience and Background
You will be an experienced commissioning manager with excellent interpersonal skills. You will be diplomatic and approachable with a strong ability to communicate verbally and in writing. You will possess excellent problem-solving skills and judgement alongside a meticulous, accurate and disciplined approach to work. You will demonstrate good organisational skills and be able to prioritise a varied and busy workload and deliver to deadlines.
You will have strong people management skills and experience in working with a wide range of stakeholders and will inspire confidence, provide credible leadership, build and maintain relationships plus motivate and drive towards delivery of change at pace.
You will be self-motivated and enthusiastic, be able to think strategically to resolve problems and make recommendations and present options for approval.
Please see the job description for full details on the duties and responsibilities.
Hours of Work
Hours of work are 35 hours per week, 09:00 – 17:00 Monday to Friday.
We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working.
Salary
The salary range for the post is between £ 38,000 to £ 45,000 per annum, according to skills and experience.
Benefits
30 days holiday plus Bank Holidays
Hybrid working – 60% in office and 40% home working
Employee Assistance Programme to give you confidential support 24 hours a day
Life Assurance (after one year’s qualifying service)
Private Healthcare Scheme (after one year’s qualifying period)
A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period)
Enhanced Maternity Leave Package (after 2 year’s qualifying period)
Closing Date: 12:00noon on 15/05/2025
Interview Date: As applications received
Interviews will be held on a rolling basis during the advertising period and RNRMC reserve the right to close the vacancy early and make an appointment at any stage of the application process. Applicants may be asked to attend an on-line Application Discussion prior to the closing date to aid in the shortlisting process. This will be held via Microsoft Teams.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Finance Manager
ABOUT US – THE GESTALT CENTRE
We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.
As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training, and practice.
Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills, and strengths.
OUR VALUES
- Awareness and personal responsibility.
- Diversity, equality, inclusion and anti-discrimination.
- Kindness and respect for each other and the space we cohabit.
- Collaboration and community: every person matters and so does the collective.
Ready to make a difference? Join us!
We are seeking to appoint a highly motivated and experienced Finance Manager with strong background in charity finance to join our Executive team. A key role working closely with the CEO, the Executive team and Trustees.
✔ join a highly committed, experienced and collaborative team in a dynamic organisation, with strong collaborative and human-centric practice, growing and changing in innovative ways
✔ deliver a diverse role with opportunities to grow as a professional
✔ join the Gestalt Centre, a beacon of excellence in the therapy world
✔ support people develop emotional and psychological wellbeing and create a world where meaningful relationships lead to wellbeing and positive change in people’s lives
✔ flexible working and hybrid with home working and convenient office location when you’re in the office.
ABOUT THE ROLE
FINANCE MANAGER JOB DESCRIPTION
Role Purpose
The Finance Manager will proactively plan, manage and oversee the financial strategy, operations, and compliance of our dynamic and growing organisation. The role contributes directly to the organisation’s strategic planning and has hands-on oversight of financial transactions, operations, compliance and reporting.
As the Finance Manager, you will be a member of the Executive leadership team working closely with the CEO on matters of financial strategy and business development - contributing to strategic decisions and providing financial guidance.You’d also be supported by the Finance Manager Assistant and the Bookkeeper.
Main Objectives
- Provide leadership, in-depth knowledge and financial expertise to support the organisation’s strategy, business development and operations.
- Manage the day-to-day financial operations including payroll, payments, controls and cash flow to ensure sound financial management and accuracy around all financial routines and procedures. Also ensure compliance and accurate reporting.
- Lead on and manage financial planning, budgeting, and forecasting - working closely with the CEO.
- Lead on enhancing procedural efficiencies and streamlining in finance operations.
- Prepare statutory and management accounts. Manage the annual financial audit and implement recommendations.
- Provide and manage sound financial reporting and conduct financial analysis and financial modelling for business development.
- Work with and manage the Finance Manager Assistant and Bookkeeper.
MAIN RESPONSIBILITIES AND ACCOUNTABILITIES
The role works closely with the CEO and is assisted by the Assistant Finance Manager and the Bookkeeper.
Financial Planning
- Lead on financial planning, budgeting and forecasting.
- Conduct financial analysis to support decision-making, highlighting key trends, opportunities and risks. Also scenario planning and financial modelling for growth and sustainability.
- Provide sound financial advice to the CEO, Executive and Trustees also assisting with business planning and strategy and business development.
Financial Management
- Lead on and manage the annual financial audit, including preparation, responding to auditors queries and implementation of recommendations, effectively and in a timely manner. Also filling with the Charity Commission and Companies House.
- Lead on the day-to-day management of financial operations to ensure sound financial management and accuracy of all financial routines and procedures.
- Monitor performance of actuals in relation to budget, income generation targets, approved expenditure and in relation to forecast. Note, analyse and comment on variations and propose adjustments.
- Prepare quarterly management accounts and reports for decision-making and planning.
- Advise on and manage investments and cashflow.
Governance: Policies, procedures and financial controls
- Ensure compliance with all requirements and standards in respect to Insurance, Companies House, Charities Commission and HMRC.
- Proactively lead on process improvements as we grow. Includes writing, reviewing and updating finance procedures and policies, in collaboration with the CEO and Executive colleagues.
- Ensure governance documents are up to date. Including Trustees appointment and resignation records, conflict-of-interest forms, and relevant submissions to Companies House.
- Monitoring and mitigating financial risks while maintaining robust internal controls. Also manage credit control and ensure that payments are received on time.
- Ensure financial procedures, policies and reporting systems are updated as required and maintained thereafter.
Accounting
- Supervise and review accounting tasks and records processed by the bookkeeper and the Finance Manager.
- Ensure timely, up to date and accurate accounting practice including journal entries, accruals, phasing and reconciliation.
- Ensure accuracy of income and expenses allocation and coding, including deferred income and monthly reconciliations.
- Review and update coding structures and nominal coding, clearing accounts and reconciliations in collaboration with the CEO and finance colleagues.
Payments and Payroll
- Manage effectively payroll, tax and pension submissions, banking and associated procedures.
- Ensure all payments are made, received and acknowledged in an accurate, compliant and timely manner.
- Maintain up to date records of financial calculations regarding payments and fees for tutors, assessors and other stakeholders.
Contracts Management
- Ensure that operational, building, insurance and supplier contracts are up to date and renew them as required. Includes utility bills, IT and telephone.
- Prepare and issue employee contracts (working with the CEO/HR).
Support service delivery
- Calculate and prepare courses fees and other financial information for reviews and to support decision-making
- Liaise with students to offer and manage payment plans
- Ensure financial queries by colleagues, collaborators, students and practitioners are dealt with effectively and in a timely manner.
- Support the integration of financial and operational systems.
People Management
- Supervise, manage and support the Finance Manager and Bookkeeper, ensuring and supporting high performance and wellbeing.
- Recruitment, induction and professional development of the finance team. Also ensuring team members understand and adhere to organisational policies and procedures.
ABOUT YOU
PERSON SPECIFICATION
Qualifications and experience
- Qualified or part-qualified (final stage), for example ACA, ACMA, CIPFA, CIMA.
- Minimum 3 years relevant financial management experience working with a charity/not for profit.
- Good experience of sound accounting and financial management in the charity/not for profit sector. Good knowledge of charity accounting and the Charity SORP.
- Sound knowledge and experience of leading and managing the audit process.
- Thorough practical up-to-date understanding of management accounting principles and techniques.
- In-depth knowledge and experience with payroll and pension processes and management systems for accounting functions, including QuickBooks.
- Sound knowledge and experience providing monthly management accounts, year-end statutory accounts and financial reporting.
- Extensive experience of contributing to the strategic, organisational and financial planning processes and leading on budgeting and forecasting.
- Extensive experience in balancing competing complexities of a busy role and prioritising effectively, forward planning and working to tight deadlines.
- Sound experience working effectively with confidentiality and GDPR in mind and in line with organisational policies and practice.
- Good experience with organisational realities, challenges and opportunities in the charity sector.
- Experience of working well within a multidisciplinary team (desirable).
- Experience facilitating or leading change and growth (desirable).
Qualities
- Awareness of self and others alongside a learning and growth mindset
- Leadership and management with kindness, integrity and collaboration
- Excellent communication and interpersonal skills including ability to communicate financial concepts and information in accurate, simple and clear ways and work collaboratively across teams and at a senior level
- Proactive dynamic leadership and project management skills and ability to apply big picture thinking.
- Excellent numeracy skills with attention to detail, sound analytical and problem-solving skills.
- Ability to be flexible and adaptable in a dynamic organisation.
- Ability to receive and provide feedback, learn and grow as a professional
- Creativity, resourcefulness and an open mind to be able to see opportunities, embrace challenges and facilitate resolution of any issues.
- Ability to work under pressure and to tight deadlines.
- Passion and commitment to the Gestalt Centre values, work and direction
- Commitment to equality, diversity, inclusion and anti-discrimination.
- Excellent IT skills, including advanced Microsoft Excel skills and accounting software systems
- Competency using MS Office, email, online platforms and learning management systems
To apply, please ensure you submit your up-to-date CV along with a mandatory cover letter (no longer than 2 pages). Your cover letter should clearly outline how you meet the job requirements and person specification, and highlight the unique value you will bring to our team. We look forward to receiving your application!
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Research and Community Engagement Manager will have significant knowledge and experience of health and social care services and community engagement including managing key research projects and working with people who use services. We are excited to be managing the Healthwatch North Northamptonshire Service and appointing new staff for the service. Our aims and mission are to give voice to the public and engaging communities especially those who are least heard and the most vulnerable. You will also be committed to working collaboratively with communities, VCSE and statutory sector services.
You will be able to lead all the key functions including:
• Carry out priority areas of research, using a range of methods and sources of data, on health and social care.
• Produce high quality analysis, reports and presentations for a range of audiences.
• Facilitate co-production activity, working with experts by experience, service users, carers, and peer researchers.
• Work with Healthwatch NN staff and volunteers
We are looking for someone who is committed to social justice and equalities and able to translate this into practice. We need a confident research specialist who is credible and can lead an effective work research and community engagement programme relevant to meeting the needs of local communities and informing change to policy and practice of health and social care services.
Job Purpose:
A core element of Healthwatch NN’s work is the management of research, collection, analysis, and subsequent reporting on information and data relating to people's experiences of publicly funded health and social care services. The Research and Community Engagement Manager is responsible for overseeing this crucial function, ensuring its effective delivery.
In addition to managing research activities, the Research and Community Engagement Manager takes the lead in developing and executing the CRM system. Furthermore, they spearhead the creation of impact measures for the organisation, ensuring that our efforts are aligned with our mission to improve health and social care services in North Northamptonshire.
Our aim is to raise awareness amongst commissioners, providers and other agencies about the importance of engaging with communities, and the expertise and value that individuals can bring to discussion and decision making on local and national issues.
We hope to carry out activities across a number of different programme areas to enable us to fulfil our statutory functions and the Research and Community Engagement Manager will be responsible for:
· By capturing community views through people’s experiences and by understanding and reporting on these experiences to health and social care services.
· By actively promoting community involvement in the commissioning, provision and scrutiny of health and social services, giving people and communities a stronger voice to influence and challenge how health and social care services are provided within their locality.
· By undertaking community-led research in priority areas to examine the impact of health and social care services, its pathways and make any recommendations for change.
· Healthwatch can monitor and review how local services are planned and run (except for social care facilities for children and young people) and have the statutory power to ‘Enter and View’ premises delivering health and social care services. This enables authorised representatives of Healthwatch to observe the nature and quality of services, report on their findings and make recommendations so that local authorities and health services can exercise their duty to respond.
· By providing Information & Signposting Service to help people understand the services available in their local area and to make informed choices about different health and social care services.
KEY TASKS:
To work closely with the Healthwatch Service Manager, Healthwatch NN Advisory Group and the Support Northamptonshire’s CEO to:
Main duties and responsibilities
· Organise, design and carry out participatory qualitative fieldwork.
· Designing peer-research models of social research investigation.
· Conducting qualitative analysis of data conducted through interviews, focus groups, workshops or other methods, with a focus on lesser heard voices.
· Carrying out quantitative data analysis using Excel.
· Utilising a wide variety of research approaches, particularly participatory approaches, which inform, involve and bring together individuals, groups, service providers and decision makers.
Research and analysis
· Carry out priority areas of research, using a range of methods and sources of data, on health and social care.
· Produce high quality qualitative analysis, reports and presentations for a range of audiences.
· Facilitate co-production activity, working with experts by experience, service users, carers, and peer researchers.
· Work with Healthwatch NN staff and volunteers and provide regular progress feedback.
· Analyse quantitative information gathered through research and engagement collected by Healthwatch NN to draw out trends in relation to health and social care service provision.
· Translate research findings into practical learning for developing and improving health and social care services.
· Take responsibility for data and project management and administration as it relates to our social research activity.
· Collaborate with stakeholders and colleagues to develop the annual research programme.
· Lead and oversee the delivery of the annual research programme, ensuring alignment with organisational objectives.
· Utilise creative and appropriate methodologies to design and manage research projects, employing both quantitative and qualitative methods.
· Apply various research techniques, including document analysis, surveys, focus groups, interviews, and case studies, to gather relevant information.
· Produce research-based briefings and provide support to stakeholders in understanding key points.
· Analyse and evaluate research findings, interpreting data to identify key issues and develop actionable recommendations.
· Present research data in formats suitable for different audiences, including reports and infographics.
· Collaborate with CEO and team to gain insight into themes identified through community-based activities.
· Support in developing engagement activities based on service user feedback and intelligence.
· Identify simple interventions that Healthwatch NN can implement to impact service improvement.
· Develop an impact reporting system to measure and communicate Healthwatch NNl's impact effectively.
· Liaise with admin regarding information requests, research promotion, and evidence collection from web and social media.
· Analyse the Healthwatch NN database to produce representation reports for commissioners, providers, stakeholders, and the Executive Board, informing them of current trends.
· Provide regular performance reports for the Advisory group.
· Produce reports from the Healthwatch NN database for multidisciplinary boards such as the Health and Wellbeing Board, Joint Strategic Needs Assessment, Overview and Scrutiny Committee etc.
Team working
· Train and support people to take on peer research roles, putting control and ownership of the research process with people interested in and affected by health and social care services.
· Support those actively involved in Healthwatch NN to develop a shared understanding of the implications of gaps in involvement of people from different communities.
In consultation with the Healthwatch NN Service Manager and Support Northamptonshire CEO:
· Represent Healthwatch NN at strategic meetings, conferences and public engagement events as required, acting as a spokesperson for Healthwatch NN at such events.
· Deliver presentations to the public, stakeholders and partner organisations.
· Engage with the Healthwatch network, and health and social care system partners across Northamptonshire and neighbouring area as appropriate.
APPLICATION: Please send your CV and a covering letter showing how you meet the detailed job and personal specification.
CLOSING DATE: Monday 19th May
PR0POSED INTERVIEW DATE: Friday 23 May or Wednesday 28 May
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Volunteer Engagement Manager will manage a range of volunteers and support groups, and support staff across the charity to ensure volunteers are recruited, trained and managed effectively
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Please download the job description to see full role responsibilities.
Location: We operate a hybrid model (home and office, London SE1).
Closing date: 15 May 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Location: Oxfordshire
- Annual Salary: £38,755
- Hours per week: Full time (37.5 hours)
- Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5
- Required: Full UK driving licence and access to a car/vehicle.
- Sponsorship is not available for this position
Supporting people to live great lives.
Affinity Trust helps people live meaningful lives on their own terms. As a Support Manager, you will play a key role in supporting adults with learning disabilities across locations in Oxfordshire, helping them to live life the way they choose.
How will I make a difference?
- You will empower your teams to support people to live their lives their way with creativity, patience and empathy
- You will build a community of support to achieve great outcomes for people through your relationships with teams, families and professional bodies.
- You will be a role model to your team, building a culture of belonging.
- You will be willing to work flexibly to meet the organisation's needs, with regular presence at locations and on-call support on a rota basis.
What do I need to demonstrate in my application?
- Previous experience managing support for people with learning disabilities and complex needs.
- You will be able to plan, monitor and evaluate continuous improvement initiatives
- You will have a strong practical understanding of CQC/SCI Regulations and reporting requirements.
- You will be able to undertake CQC registration if required.
- You will be confident in using Microsoft Office programmes such as Word, Excel, PowerPoint and SharePoint
- You will be willing and able to participate in the on-call support rota
What benefits will I have?
We have a range of benefits that you can mix and match to suit you, such as:
- Care Friends - our employee referral and reward app. You’ll receive points which can be exchanged for extra money.
- Wagestream – an app that gives you access to a percentage of your pay as you earn it, access to coaching, vouchers, discounts, cashback and more.
- Blue light card – we will reimburse your Blue Light Card membership which provides discounts in your favourite shops and restaurants.
- Simply Health - Fully funded health cash plans giving you access to a 24-hour GP, money back on prescriptions, dental treatment, opticians and access to many more health benefits.
- Vivup – spread the cost of home and electronics items, or a bike to cycle to work through fixed salary reductions throughout the year.
- Buy and sell annual leave – transfer windows open twice a year.
- Pension and Life Assurance - you’ll be enrolled into our Scottish Widows pension scheme and Life Assurance scheme.
If you want to empower people to live the life they choose … Apply today.
If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check.
We reserve the right to close this advert early if sufficient applications are received.
We’re committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.
The client requests no contact from agencies or media sales.