Information And Advice Volunteer Volunteer Roles
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you enjoy networking and meeting new people? Are you passionate about volunteering and supporting the serving community? If so, we would love to hear from you. You don’t need a military background, just the ability to get on with people, and a good level of IT skills.
What is a Serving Community Team Volunteering Coordinator?
There is a SSAFA presence throughout the serving community, both in the UK and overseas. In many areas, SSAFA have Serving Community Teams which offer financial, practical, and emotional support to serving personnel and their families. Each team is formed of a group of trained volunteers who make this possible.
A Volunteering Coordinator is a key role within the Team, supporting with local recruitment, induction, and celebration of volunteers and volunteering. They ensure volunteers are welcomed and supported. This role also has voting rights for the grant giving process.
What difference will you make?
Volunteers are the lifeblood of SSAFA. We have been involving volunteers in supporting the Armed Forces community for more than 130 years. Our beneficiaries come from all backgrounds and age groups and the number of people contacting us for help rises each year. To continue providing help when it’s needed most, SSAFA must maintain a diverse and committed network of volunteers who are skilled, supported and valued.
What will you be doing?
Although every SSAFA Serving Community Team has different needs, below are the main activities of a Volunteering Coordinator:
- Keeping track and keeping in touch: Maintaining accurate and up-to-date lists of volunteer details, ensuring volunteers complete training, checking in with volunteers about their experience and passing on feedback.
- Monitoring and planning: Working alongside the Chair to monitor volunteer numbers and develop plans to recruit new volunteers as required.
- Creating local links: Taking opportunities to advertise and promote volunteering opportunities locally, including linking with local volunteer centres and community groups. Liaising with the Engagement and Events Coordinator and SSAFA’s Marketing and Communications team for support with branding and publicity materials.
- Welcoming and supporting: Working in partnership with SSAFA Central Office teams to coordinate local volunteer recruitment and induction, supporting new volunteers through these steps. Ensuring every volunteer has access to supervision and support, signposting to support from SSAFA Central Office teams as required.
- Celebrating and saying thank you: Seeking opportunities to celebrate volunteering, engaging in local initiatives and finding ways to say thank you to volunteers for all their efforts.
- Partnership working: building positive relationships and working together with national and regional employees, who are available to offer you support.
- Being a volunteering champion: working with the Regional Operations Support Manager to promote volunteering best practice across the Team and ensure volunteers have the best possible experience with SSAFA.
What about training and support?
- Instructor led training alongside like-minded volunteers will guide you through everything you need to know about volunteering good practice and volunteer management.
- Online, e-learning, training modules to complete at home, so you are up to date on how to keep people and their personal information safe.
- Local induction and support.
- Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
- Support from SSAFA volunteering and operations staff.
- Regular meetings and events to learn and share information.
- Reimbursement of out-of-pocket expenses.
- Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.
What can you gain from this volunteering role?
- Use your skills, knowledge and life experience to benefit others.
- Give back to the Armed Forces community.
- Become part of the SSAFA community and build networks across the serving community and local area.
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What are we looking for?
- Friendly and approachable people with good written and verbal communication skills.
- Some experience of coordinating people is desirable but not essential.
- Empathy regarding the needs and challenges of the serving community
- Good IT skills e.g., ability to use email and Excel – you will receive your own SSAFA email address.
- Understanding of the importance of confidentiality and boundaries.
- A willingness to adhere to all relevant organisational policies and procedures.
- A belief in the impact of volunteering.
Depending on the needs of the team, this role would suit someone who would like to volunteer a few hours each week.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.
Please note this is a volunteer role and does not form part of any contract of employment.
Minimum Age: 18
Are references required? Yes. Two-character references from people who know you well (not family members).
Is a criminal record check required? No
We work to make SSAFA as safe as possible for everyone. Part of this involves volunteers attending an informal interview, providing two suitable references, and completing relevant training for your role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You don’t need a military background, just patience, and an ability to get on with people from different backgrounds and age groups. If so, this could be the role for you.
What is a Visitor?
SSAFA Visitors provide support to isolated people living at home or in residential care. Whilst a friendly chat about the old days over a cup of tea is an important aspect of the role you will also be able to recognise any other support needs and explore how to link your client into their local community.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
With the gift of time and a listening ear you can improve someone’s quality of life for far longer than the hour or so you might spend with them. We need you to join your local SSAFA team to help us to help more people!
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need a driving licence and access to a vehicle or another way to travel to meet clients at home or elsewhere.
Some volunteers will visit more people than others. Whilst you will visit a client on a regular basis for a period, you will not be developing the kind of relationship where you would provide personal care, handle money or support someone in an emergency. SSAFA can help clients to arrange other types of support if needed.
What would you be doing?
- Contacting clients and arranging to meet them regularly at their home or care home for uninterrupted conversation.
- Letting the divisional secretary know of any concerns for your or the client’s safety.
- Arranging for a SSAFA caseworker to assess the client for other support as required.
- Chatting, making a cup of tea, playing cards, looking at photo albums, military mementos etc
- Helping your client to think about ways to reduce their isolation and support them to put these into practice.
- Keeping in touch with your branch so they know your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and Data Protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Support people in your community with a military background using your patience, time, and empathy.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression.
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, friendship, and befriending. This training would take approx. 4 hours.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local Induction
- Access to the Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with good listening skills, patience, and a cheerful attitude
- Good spoken English
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to keep within the boundaries of the role with regards to friendship, finances etc.
- Reliable attitude, contact clients promptly, keep regular appointments, update the branch regarding your availability.
- Ability to maintain confidentiality and keep information safely (within SSAFA policies)
- Willingness to travel by public transport or car to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer This role requires an enhanced check.
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Us
We are the only national non-profit supporting people in the UK impacted by borderline personality disorder (BPD). We provide peer support, signposting, information and advice to individuals living with BPD, their families and carers.
About the Role
Our busy support services team is seeking a reliable and organised volunteer to assist the signposting service. You will respond to queries from health and social care professionals and service users. In addition, you will provide administrative support to the team and processing referrals emailed into the service.
Responsibilities in this role include:
- Providing information and advice to health and social professionals and service users
- Processing new referrals
- Navigating and inputting information into our secure database, handling client data and sensitive information
- Explaining confidentiality to health and social care professionals and service users and seeking consent to store or share information where necessary
- Signposting and referring callers to appropriate alternative services as required
Who are we looking for?
The ideal volunteer will have:
- An understanding of the issues faced by people impacted by BPD, or willing to learn about this
- Excellent interpersonal and communication skills
- Good administrative and computer skills including proficient use of Microsoft Office
- A solid understanding of the importance of professional boundaries and confidentiality
- The ability to exercise a non-discriminatory, non-judgemental approach to supporting people
- A flexible approach to your work
- Strong organisational skills and the ability to prioritise
Please note you will need a DBS check (if you do not have one, we can do that for you)and two references for this role.
What can you gain from this opportunity?
As part of this role you will have the opportunity to:
- Work as part of a national organisation to support people impacted by borderline personality disorder, and their families
- Develop skills in providing signposting, information and advice
- Gain knowledge of the support service options available to people in the UK
- Gain experience of multi-agency partnership working
We offer full volunteer induction and training, where you will be fully supported to understand, and carry out every aspect of the role.
We are committed to creating a diverse and inclusive environment for our volunteers. The service users we support come from all backgrounds and we want to reflect that in our volunteering team. We are happy to consider any adjustments you might need to support you in your role. If you would like to discuss this further with the volunteer team, please let us know. This will not affect your application.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you enjoy networking and meeting new people? Are you passionate about volunteering and supporting the serving community? If so, we would love to hear from you. You don’t need a military background, just the ability to get on with people, and a good level of IT skills.
What is a Serving Community Team Volunteering Coordinator?
There is a SSAFA presence throughout the serving community, both in the UK and overseas. In many areas, SSAFA have Serving Community Teams which offer financial, practical, and emotional support to serving personnel and their families. Each team is formed of a group of trained volunteers who make this possible.
A Volunteering Coordinator is a key role within the Team, supporting with local recruitment, induction, and celebration of volunteers and volunteering. They ensure volunteers are welcomed and supported. This role also has voting rights for the grant giving process.
What difference will you make?
Volunteers are the lifeblood of SSAFA. We have been involving volunteers in supporting the Armed Forces community for more than 130 years. Our beneficiaries come from all backgrounds and age groups and the number of people contacting us for help rises each year. To continue providing help when it’s needed most, SSAFA must maintain a diverse and committed network of volunteers who are skilled, supported and valued.
What will you be doing?
Although every SSAFA Serving Community Team has different needs, below are the main activities of a Volunteering Coordinator:
- Keeping track and keeping in touch: Maintaining accurate and up-to-date lists of volunteer details, ensuring volunteers complete training, checking in with volunteers about their experience and passing on feedback.
- Monitoring and planning: Working alongside the Chair to monitor volunteer numbers and develop plans to recruit new volunteers as required.
- Creating local links: Taking opportunities to advertise and promote volunteering opportunities locally, including linking with local volunteer centres and community groups. Liaising with the Engagement and Events Coordinator and SSAFA’s Marketing and Communications team for support with branding and publicity materials.
- Welcoming and supporting: Working in partnership with SSAFA Central Office teams to coordinate local volunteer recruitment and induction, supporting new volunteers through these steps. Ensuring every volunteer has access to supervision and support, signposting to support from SSAFA Central Office teams as required.
- Celebrating and saying thank you: Seeking opportunities to celebrate volunteering, engaging in local initiatives and finding ways to say thank you to volunteers for all their efforts.
- Partnership working: building positive relationships and working together with national and regional employees, who are available to offer you support.
- Being a volunteering champion: working with the Regional Operations Support Manager to promote volunteering best practice across the Team and ensure volunteers have the best possible experience with SSAFA.
What about training and support?
- Instructor led training alongside like-minded volunteers will guide you through everything you need to know about volunteering good practice and volunteer management.
- Online, e-learning, training modules to complete at home, so you are up to date on how to keep people and their personal information safe.
- Local induction and support.
- Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.
- Support from SSAFA volunteering and operations staff.
- Regular meetings and events to learn and share information.
- Reimbursement of out-of-pocket expenses.
- Volunteers will be covered by SSAFA's Public Liability insurance while carrying out their role.
What can you gain from this volunteering role?
- Use your skills, knowledge and life experience to benefit others.
- Give back to the Armed Forces community.
- Become part of the SSAFA community and build networks across the serving community and local area.
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What are we looking for?
- Friendly and approachable people with good written and verbal communication skills.
- Some experience of coordinating people is desirable but not essential.
- Empathy regarding the needs and challenges of the serving community
- Good IT skills e.g., ability to use email and Excel – you will receive your own SSAFA email address.
- Understanding of the importance of confidentiality and boundaries.
- A willingness to adhere to all relevant organisational policies and procedures.
- A belief in the impact of volunteering.
Depending on the needs of the team, this role would suit someone who would like to volunteer a few hours each week.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities to have access to the same opportunities and experiences as volunteers who do not.
Please note this is a volunteer role and does not form part of any contract of employment.
Minimum Age: 18
Are references required? Yes. Two-character references from people who know you well (not family members).
Is a criminal record check required? No
We work to make SSAFA as safe as possible for everyone. Part of this involves volunteers attending an informal interview, providing two suitable references, and completing relevant training for your role.
The client requests no contact from agencies or media sales.
Are you passionate about inspiring the next generation into STEM? If so, we'd love for you to volunteer with us at the UK's BIGGEST STEM event for young people! We're looking for volunteers for 1, 2 or 3 days to get involved at The Big Bang Fair 2024. So wheather you're an apprentice, student, graduate, career starter, a professional with years of experience or retired, this could be the opportunity you're looking for!
What's in it for you?
- A fun and rewarding opportunity to make a difference in young people's lives
- A chance to build your personal development and network
The Fair takes place from 19 to 21 June at the NEC in Birmingham. A day runs from 8am to 4pm and lunch will be provided.
No experience necessary and full training will be given.
We want young people to see themselves represented in the volunteers who work with us, so we actively encourage volunteers from groups who are currently underrepresented in the engineering and technology professions.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Coroners' Courts Support Service (CCSS) is a registered Charity whose trained volunteers give emotional and practical support to bereaved families and other witnesses attending an inquest.
We need volunteers to provide emotional support and practical help to bereaved families, witnesses and others attending Inquests at Coroners' Court. Our volunteers at court also provide help and assistance to the Coroners' Officers, as and when required.
We are looking for reliable, supportive people with excellent communication skills. A mature and calm attitude is needed in order to be able to talk to people during a sometimes bewildering and emotional experience. Volunteers must be willing to undergo a period of observations and shadowing, as well as attend a 3 day training course. A minimum commitment of one day (9:00am - 5:00pm) per fortnight is asked for. Training and mentoring is provided and travel expenses to the court are reimbursed.
New volunteers should possess good communication and listening skills and the ability to empathise with people they support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are looking for self-motivated and compassionate individuals to help deliver our Helpline service and make a difference to the lives of anyone affected by cancer.
The Helpline offers those with cancer a chance to share their feelings and experiences with someone who has empathy for what they are going through. Helpline Volunteers create a safe and welcoming environment, listen, and provide emotional support and signposting individuals onto further information.
No special qualifications are needed for this role, but access to a telephone in a comfortable quiet setting is essential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you a reliable, empathetic, tech-savvy individual with an eye for detail? Caudwell Children are looking for friendly and professional volunteers to help with our Service Delivery Department.
The Service Delivery Department is responsible for ensuring the beneficiaries of the charity receive high quality services. We offer services to children and support to families, including:
- Advice and signposting to local services (available to individuals anywhere in the UK),
- We accept applications for and (subject to a set of financial criteria) will contribute funding towards some specific therapies, provision of resources such as specialist wheelchairs, car seats, tricycles, sensory stimulating equipment and sports equipment
- We have specialist autism services and accept referrals to assess and diagnose autism in 4 to 11 year olds and provide information, workshops and advice to families with a child with autism
- We have an employment service for autistic young people up to age 25 years to support the transition into the digital skills workforce.
As a volunteer in our Service Delivery department, roles and responsibilities may include:
- Providing practical and emotional support to children and their families across the country
- Processing and completing applications for specialist equipment, therapies and treatment
- Data inputting onto our metro system
- Providing an information and signposting service
- Communication with other organisations via telephone and email
- Meeting and greeting visitors (including visitor sign in)
- Answering telephone/ email enquiries
- Monitoring our online chat service ensuring families receive the support that they need
We’re looking for somebody approachable, dedicated and responsible, with a good level of written and verbal communication, and telephone and computer literacy.
If you’re interested in gaining administration, communication and IT experience, and want to know that you’re helping the families of disabled children across the UK, please apply!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Pain Concern is a UK based charity for those living with chronic pain, and those who care for and about them.
Purpose of Volunteer Role
The volunteer will be responsible for reviewing Pain Concern’s information including leaflets, Pain Matters magazine and Airing Pain radio programmes.
Task Description • Read information leaflets • Listen to audio files • Give feedback to us by filling out an easy form
Skills and Personal Qualities
• Be flexible (E)
• Good communication skills (E)
• Proficient using Google Forms and/or Microsoft Word
• Critical thinking (E)
• An interest or lived experience of chronic pain (E) E/D = Essential or Desirable
Availability and location
• Desired minimum commitment of 3 months.
• This role does not require a regular time commitment, but responding to requests for feedback as and when it is required.
• The work can be carried out from the volunteer’s home.
Support, supervision and training The Listener & Reader Panel Team Leader will provide any guidance required on an ad-hoc basis.
To apply: Please visit the volunteering page on our website for further information.
The client requests no contact from agencies or media sales.
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To be the first point of contact for the Mind in Somerset in North Somerset in the Citizens Advice offices
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To provide emotional listening support sessions on a short-term basis
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To effectively signpost clients to longer-term support either through Mind in Somerset services or partner providers in the area
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To be able to work within your level of capability and training, identifying opportunities to link in with other support available.
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To maintain records on our computer system of all appointments attended
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Answer the telephone and support general administration including responding to e-mail queries.
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To respond to email inquiries that may come through our main website offering virtual navigation to appropriate support.
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Providing service users with a signposting and information
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Basic administrative support as required e.g. photocopying, scanning, and making phone calls.
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Effectively take and distribute messages to relevant project leads
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To attend the organisation update meeting
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Abide by health and safety guidelines and share responsibility for own safety and that of colleagues
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To adhere to all volunteer policies of the organisation.
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There may be other duties required of our volunteers from time to time.
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To support the Community Day facilitator on a Friday afternoon in a creative session designed to reduce isolation and create opportunities for connectivity and conversation amongst Peers.
To provide services and support to anyone affected by or vulnerable to mental illness, improving their quality of life and wellbeing.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About the role
Becoming a Bus Driver Volunteer is a wonderful way to have fun and meet new people whilst supporting the Charity in raising vital funds and awareness of the charity within the local communities across the county.
What you will be doing
• Driving our ‘Hearing Hopper’ outreach vehicle through the local communities within East Sussex
• Undertake vehicle and health & safety checks as required
• Act as an Ambassador for East Sussex Hearing whilst out and about
• Support the public to access the vehicle and/or services
• Assist other Volunteers and ESH staff to provide general hearing loss information and advice, including signposting to other services
• Deal with any issues or incidents as they arise – following East Sussex Hearing policy & procedures
• Help to keep the ‘Hearing hopper’ clean, tidy and safe
If you are seeking a hands-on role that lets you support East Sussex Hearing whilst having fun - Joining us as a Bus Driver Volunteer is the perfect opportunity! Let's make a difference together, as we’re ‘Here to Help You Hear.’
It is essential that you have a clean C1 driving licence with a minimum of two years' driving experience. The bus is similar in size to an NHS ambulance. Also, essential is the ability to travel to a rural location in Upper Dicker.
What will you gain from volunteering with us
• A chance to meet new people, make new friends and dedicate yourself to a rewarding role
• The time to develop new skills, take on new challenges and enjoy new experiences
• The opportunity to make an invaluable contribution to East Sussex Hearing and support the deaf and hard of hearing community
• Travel expenses can be claimed
• FREE admission to our BSL Sign Language classes
• FREE admission to our Lipreading classes
• Access to exclusive discounts, cashback & vouchers for charity workers & volunteers
Training & Support
East Sussex Hearing will provide all relevant training at our Eastbourne centre, and locally where possible.
What we are looking for
• You're friendly, welcoming and enjoy being part of events
• You enjoy engaging with people and being part of a team
• You’re flexible and willing to take on a variety of tasks
• You’re over the age of 30 due to insurance purposes.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to provide advice and make a meaningful difference in the lives of those facing some of the most challenging times? After successfully completing the initial training our volunteers provide free, independent advice on a range of issues including debt, benefits, housing and other social welfare concerns, to those in the Barnet community.
Find out more in the description below or on our website.
Commitment: 2 days per week
Typical duties:
- Assist clients on reception.
- Speak to clients on our helpline.
- Support clients in person (we are opening lots more outreach locations across Barnet).
- Undertake administrative tasks supporting the advice team.
Purpose of the role:
- To help provide an effective and efficient advice service to members of the public.
- To help influence government and other organisations by informing them of the effect of their actions on the lives of clients.
Qualities Required:
- Being open, approachable and non-judgmental.
- Ability to communicate effectively in writing and in person.
- A good level of literacy and numeracy skills.
- A good level of IT literacy.
- A commitment to the aims and principles of the Citizens Advice service.
- Ability to regularly commit to volunteering (commitment level depending on the role).
- Ability to commit to and work with the aims, principles and policies of the Citizens Advice service.
We ask everyone to undertake some initial brief training and then you can start volunteering with us. There are opportunities to progress and you will have regular reviews with the training manager. You will need to complete an application form which we will send you after this application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You don’t need a military background, just patience, and an ability to get on with people from different backgrounds and age groups. If so, this could be the role for you.
What is a Visitor?
SSAFA Visitors provide support to isolated people living at home or in residential care. Whilst a friendly chat about the old days over a cup of tea is an important aspect of the role you will also be able to recognise any other support needs and explore how to link your client into their local community.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
With the gift of time and a listening ear you can improve someone’s quality of life for far longer than the hour or so you might spend with them. We need you to join your local SSAFA team to help us to help more people!
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need a driving licence and access to a vehicle or another way to travel to meet clients at home or elsewhere.
Some volunteers will visit more people than others. Whilst you will visit a client on a regular basis for a period, you will not be developing the kind of relationship where you would provide personal care, handle money or support someone in an emergency. SSAFA can help clients to arrange other types of support if needed.
What would you be doing?
- Contacting clients and arranging to meet them regularly at their home or care home for uninterrupted conversation.
- Letting the divisional secretary know of any concerns for your or the client’s safety.
- Arranging for a SSAFA caseworker to assess the client for other support as required.
- Chatting, making a cup of tea, playing cards, looking at photo albums, military mementos etc
- Helping your client to think about ways to reduce their isolation and support them to put these into practice.
- Keeping in touch with your branch so they know your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and Data Protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Support people in your community with a military background using your patience, time, and empathy.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression.
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, friendship, and befriending. This training would take approx. 4 hours.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local Induction
- Access to the Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with good listening skills, patience, and a cheerful attitude
- Good spoken English
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to keep within the boundaries of the role with regards to friendship, finances etc.
- Reliable attitude, contact clients promptly, keep regular appointments, update the branch regarding your availability.
- Ability to maintain confidentiality and keep information safely (within SSAFA policies)
- Willingness to travel by public transport or car to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer This role requires an enhanced check.
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You don’t need a military background, just patience, and an ability to get on with people from different backgrounds and age groups. If so, this could be the role for you.
What is a Visitor?
SSAFA Visitors provide support to isolated people living at home or in residential care. Whilst a friendly chat about the old days over a cup of tea is an important aspect of the role you will also be able to recognise any other support needs and explore how to link your client into their local community.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
With the gift of time and a listening ear you can improve someone’s quality of life for far longer than the hour or so you might spend with them. We need you to join your local SSAFA team to help us to help more people!
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need a driving licence and access to a vehicle or another way to travel to meet clients at home or elsewhere.
Some volunteers will visit more people than others. Whilst you will visit a client on a regular basis for a period, you will not be developing the kind of relationship where you would provide personal care, handle money or support someone in an emergency. SSAFA can help clients to arrange other types of support if needed.
What would you be doing?
- Contacting clients and arranging to meet them regularly at their home or care home for uninterrupted conversation.
- Letting the divisional secretary know of any concerns for your or the client’s safety.
- Arranging for a SSAFA caseworker to assess the client for other support as required.
- Chatting, making a cup of tea, playing cards, looking at photo albums, military mementos etc
- Helping your client to think about ways to reduce their isolation and support them to put these into practice.
- Keeping in touch with your branch so they know your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and Data Protection policy (these will be covered in your training and local induction.)
The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.
What could you gain from this volunteering role?
- Support people in your community with a military background using your patience, time, and empathy.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression.
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, friendship, and befriending. This training would take approx. 4 hours.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Local Induction
- Access to the Volunteer Support Team based at our central office.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable people with good listening skills, patience, and a cheerful attitude
- Good spoken English
- Ability to be respectful and non-judgemental with clients, their family, other agencies and SSAFA colleagues.
- Ability to keep within the boundaries of the role with regards to friendship, finances etc.
- Reliable attitude, contact clients promptly, keep regular appointments, update the branch regarding your availability.
- Ability to maintain confidentiality and keep information safely (within SSAFA policies)
- Willingness to travel by public transport or car to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer This role requires an enhanced check.
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
RNID Near You volunteer
Role description
Our volunteers are vital in helping us make life fully inclusive for the 12 million people in the UK who are deaf, have hearing loss or tinnitus. RNID hugely value the contribution of our volunteers and we achieved the Investing in Volunteers quality mark in 2023.
What you’ll be doing
RNID Near You volunteers help us provide free, in-person drop-in sessions for people who are deaf, have hearing loss or tinnitus, or want to get their hearing checked. Our volunteers:
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Meet and greet people visiting our services, find out what service or information they’re looking for and direct them to the right place.
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Support hearing aid users by doing basic maintenance on their hearing aids and providing tips for getting the most from hearing aids.
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Help people to take the RNID online hearing check. They take people through the steps in person on a digital tablet.
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Provide information on a range of topics related to deafness and hearing loss.
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Help us to find supporters and donors by talking to people and providing information on supporting us.
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Support us with administrative tasks for the service.
You don’t have to do all types of activities; you can pick the activities you find most interesting and match your skills and experience. Usual time commitment varies but is typically three hours per month.
Full induction and training is provided and you’ll be assigned a supervisor to provide you with on-going support and to introduce you to our community of volunteers.
Requirements
You need to be 18 or over for this role. You may need to be able to travel by car or public transport to different places. We’ll reimburse your expenses in line with RNID’s expenses policy.
We have a legal duty to make sure that all volunteers working either in person and/ or online with children and adults at risk on a regular basis are suitable.
In addition to requesting references, we’ll carry out appropriate pre-volunteering checks in-line with regulations such as Disclosure and Barring Service (DBS) checks in England and Wales, and equivalents in Northern Ireland and Scotland.
The client requests no contact from agencies or media sales.