Information and advice volunteers volunteer roles in beaumont leys, leicester

We're a not for profit Community Energy organisation operating in Southwark and Lambeth and has been established by members of the South London community to relieve fuel poverty by providing renewable energy locally. We have been set up as a Community Benefit Society, which means we are a business managed for the benefit of the community. It’s is run by its shareholders, and shareholding is open to everyone.

We were established in 2023 and received grants from four funds (Government, Mayor of London, Southwark Council, Centrica Energy for Tomorrow) and a fuel poverty alleviation contract from Uk Power Networks (Leaving No One Behind) in 2024 to set up our pilot projects. We have two part time paid managers running the fuel poverty activity and the overall programme.

Our pilot projects include a fuel poverty service delivering energy advice and support for those in need and we currently have five trained energy champions who work with us part-time. We are also running feasibility studies for four solar arrays on housing estates and we’re exploring different possible business models. If we can make this work then we will be setting a precedent for a model for renewables on mixed tenure estates and long term financial sustainable fuel poverty alleviation.

At this exciting and pivotal time at the beginning of our journey we are looking for a Treasurer to support our organisation by overseeing the financial affairs.

The Role

The Treasurer will be overseeing the work of Martin, our dedicated Lead Finance Volunteer, who is an accountant working in Government and has been supporting our work for several months. We estimate that the treasurer role will require an average of less than one day a month, including attendance at six board meetings a year and weekly half hour meetings as necessary to be a mentor to Martin. We hold board meetings every other month on Tuesdays 1-2.30pm. The majority of these are held online with occasional in person meetings in Southwark. The Treasurer will also be responsible for holding a general oversight of financial activities and ensuring that we are keeping in line with our financial responsibilities.

Responsibilities

• Oversee financial matters to ensure that the organisation is compliant with regulations and good practice
• Support the finance team and other members of the board to ensure that effective financial procedures are in place
• Support the team in maintaining accurate financial records and oversee the year-end and funders financial reporting processes
• Advise on finance related initiatives that could benefit the society and input to strategy
• Support the creation of financial prospectuses for community share offers

Essential Qualities, Skills and Experience

• Chartered accountant with at least three years experience
• Understanding of financial management in organisations
• Ability to communicate financial information in a clear and effective manner
• Interest in renewables, sustainability and Community Energy
• Willingness and ability to work as part of a team and build good relationships
• Willingness to mentor our Lead Finance Volunteer

Desirable Qualities, Skills and Experience

• Experience of Community Energy and/or the renewable energy sector
• Knowledge of social enterprise structures
• Experience of being on the board of a not for profit organisation
• Being a resident of or having a connection to South London

About the Charity: Path To Prosper is a UK registered charity that provides professional training to vulnerable young adults in Uganda, enabling them to escape extreme poverty through gaining employable skills. 

Role Overview: The Finance Lead will play a key role in overseeing our financial management, ensuring the charity remains financially sustainable and compliant with all relevant regulations.

You will be responsible for overseeing the financial health of the charity, working closely with the CEO to provide strategic financial advice and support to the Board. You will ensure that our financial operations are transparent, efficient, and compliant with charity law, while reporting to the CEO and Board on key financial matters. You will be entrusted with the responsibility of managing the charity's finances, preparing financial reports, and ensuring that the charity is financially well-positioned to achieve its goals.

Key Responsibilities:

1. Financial administration

   1. Maintain accurate financial records, recording income and expenditure as per agreed categories.

   2. Ensure bank statements match internal financial records.

   3. Process all necessary charity expenses.

   4. Process all invoices received by the charity.

   5. Manage international transfers, and accounts held by international transfer providers. Responsible for transferring funds to agreed providers as per approved budgets and the annual operating plan.

   6. Maintaining charity’s financial signatures as directed by the Treasurer.

2. Financial Oversight:

   1. Lead the charity’s financial planning, budgeting, and forecasting processes in collaboration with the CEO.

   2. Oversee the financial tracking of restricted and unrestricted funds, ensuring that funds are used according to the terms set by donors or funders.

   3. Monitor cash flow, ensuring that the charity’s financial position is healthy and sustainable.

   4. Advise the CEO and Board on financial strategies, risks, and opportunities.

3. Financial Planning

   1. To continually research and suggest to the CEO any changes to banking arrangements that would benefit the charities financial position, such as more favourable banking terms, international financial transfers or interest rates.

   2. To support the operations lead with any approved changes to banking arrangements

   3.  

4. Financial Reporting:

   1. Prepare financial reports for the CEO, including income and expenditure statements, balance sheets, and cash flow forecasts, in line with the organisations agreed income and expenditure categories

   2. Ensure the charity’s financial statements are accurate and comply with accounting standards, charity law, and other relevant regulations. 

   3. Work with external auditors and independent examiners to ensure a smooth annual audit process.

   4. Maintain accurate records and respond to adhoc requests for financial information from the operations team.

5. Compliance and Governance:

   1. Ensure compliance with financial regulations; including the Charity Commission’s requirements and other applicable laws 

   2. File annual returns and financial statements with the Charity Commission in a timely manner.

   3. Advise the CEO and Board on financial governance and risk management.

6. Fundraising and Grant Management:

   1. Support the Fundraising Lead by providing financial insights and reports for grant applications and donor reports.

7. Team Collaboration:

   1. Assist with training or guidance on financial matters where necessary.

Person Specification:

• Essential:

  • Qualified accountant (ACA, ACCA, CIMA, or equivalent) or substantial relevant experience in financial management.

  • Experience with accounting software (e.g., Xero, QuickBooks).

  • Understanding of charity finance; including statutory reporting, VAT, and charity-specific financial regulations.

  • Strong attention to detail and ability to analyse and interpret financial data.

  • Excellent communication skills, with the ability to explain financial information to non-financial stakeholders.

  • Strong organisational skills and the ability to manage time effectively and meet deadlines.

• Desirable:

  • Previous experience as a trustee or in a senior financial role within a charity.

  • Familiarity with charity fundraising practices and grant management.

Benefits:

• Opportunity to make a significant impact on the lives and families of vulnerable young adults living in extreme poverty

• Gain valuable experience in charity finance and governance.

• Work with a committed and passionate team of trustees and volunteers.

• Flexible role that can be done remotely with occasional meetings.

Your role

Amazing, giving, and inspiring are just a few words we would use to describe our volunteers.

Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.

About the role 

As a Regional Fundraising Volunteer, you will support Rethink Mental Illness in generating income, raising awareness, and building community engagement through local fundraising initiatives. The role will involve event planning and support, and public engagement to help achieve regional fundraising goals. 

You will play a major part in bringing to life regional fundraising activities in line with our “Rethink in the Community" concept and increase regional awareness to generate much needed additional income and amplify the impact of the work Rethink Mental Illness do.

You will receive training and regular supervision to ensure you feel confident in your role. 

Regional locations

Whilst this is a home based role, you will occasionally attend events within your region. We're particularly interested in receiving applications from people who live in the following areas:

Yorkshire & Northeast: Newcastle, Gateshead, York, Sunderland

Northwest: Manchester, Liverpool, Stoke-on-Trent

Midlands: Birmingham, Solihull, West Bromwich, Wolverhampton, Walsall

Southwest: Gloucester, Bristol, Plymouth, North Devon, South Devon, Cornwall

East of England: Norfolk, Norwich, Ipswich

What you will be doing as a Regional Fundraising Volunteer: 

• Support and assist in organising and participating in local fundraising events.

• Help with event logistics, set-up, and participant engagement to ensure smooth delivery. 

• Take part in local initiatives acquiring donors and do it yourself fundraisers. 

• Increase awareness of the organisation’s work by helping to promote regional fundraising activity. 

• Represent the organisation at schools, community groups, and public events, delivering presentations to inspire support. 

• Communicate with supporters via phone, email, and face-to-face interactions. 

• Attend and contribute to meetings with the fundraising team and supporters to share updates and ideas. 

What will make you a great fit for this role?  

You will have good knowledge of your local community and be passionate about making a difference to those severely affected by mental illness. You will also have:

• The ability to organise events and activities

• The ability to inspire and motivate others

• Good communication skills

• Creative ideas to promote diverse fundraising activities 

• Dedication to our cause 

Who are we? 

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”     

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.     

Diversity, Equity, Inclusion   

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.   

Becoming a truly anti-racist organisation   

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.   

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds. 

Join Us as a Trustee and Help Tackle Food Poverty in Hackney

We are a dynamic, mission-driven charity with a turnover of £1.5 million, working at the heart of East London to address food poverty and support our richly diverse community. Our work is impactful, community-led, and more vital than ever.

We are now seeking two new Trustees to join our dedicated Board.

What We’re Looking For

We are looking for individuals who are:

• Passionate about social justice and food insecurity and committed to making a meaningful difference in East London.
• Able to dedicate time for 5 Board meetings per year (including one all-day away day), as well as 4–5 committee meetings annually.
• Willing to engage actively between meetings, contributing to decision-making, strategic guidance, and supporting our staff and volunteers.

We are particularly keen to appoint trustees with expertise in:

• Legal affairs, to help us navigate governance, compliance, and contractual matters.
• Human Resources / Equality, Diversity and Inclusion (EDI), to support us in ensuring our organisation reflects and serves our community with integrity and care.

However, we welcome applicants with other relevant skills or lived experience that could enrich our work.

Why Join Us?

As a trustee, you’ll be part of a committed, forward-thinking team, helping to shape the strategic direction of a charity that has a direct, positive impact on people’s lives. This is an opportunity to apply your knowledge, grow your experience, and support a cause that matters.

If you share our values and are ready to make a difference, we’d love to hear from you.
Closing date 11th August. 

Trustee Recruitment - Lead with Purpose: Become a Trustee and Help Achieve a Life Unlimited. 

Your experience. Your voice. Your impact.

• Flexible location: home based/ hybrid 
• Flexible commitment: approx.an average of one day per month comprised of preparation for and attending meetings, away days and other Trust related activities
• Voluntary role (reasonable expenses reimbursed  for travel to attend meetings in person)
• Multiple positions available

About us

At Cystic Fibrosis Trust, we believe in a world where everyone with cystic fibrosis (CF), can live a life unlimited — and we’re inviting passionate individuals to join us on this powerful journey.

Cystic Fibrosis Trust is the UK’s leading charity dedicated to uniting for a life unlimited for everyone with CF – one of the most common life-limiting genetic conditions.

Our team of dedicated staff, volunteers, and Trustees works alongside people affected by CF to fund life-changing research, promote world-class clinical care, and provide essential advice and support.  We champion a community that is united by strength, compassion, and hope.

Our work relies on the generous donations of our supporters.

About the role

This is more than a governance role — it’s an opportunity to help guide strategic decisions that impact lives, influence national initiatives, and accelerate progress for a community that deserves nothing less than a brighter future.

As a Trustee, you’ll play a pivotal role in shaping our vision, values, and strategic direction, developing our aims, objectives, and goals. Your leadership will help us make decisions that matter, and your voice will help steer us toward a stronger, inclusive future.  Trustees typically serve a three-year term, with the option to continue for a second.

Who are we looking for?

We welcome applications from individuals of all backgrounds and experiences.

Due to our normal rotational retirements and trustee terms of office we have several vacancies.  We are keen to increase the representation of people with lived experience of CF and are particularly interested in applications from all people who can offer professional skills and experience in:

• finance and accountancy
• legal practice/law
• fundraising and income generation
• marketing and communications
• data and digital strategies
• basic science research
• non-clinical CF professions (e.g. psychology or social worker)

As part of our long-term succession planning, we would also welcome interest from candidates who may be open to taking on additional Board leadership responsibilities in the future, e.g. Chair, treasurer, or committee roles.

The cystic fibrosis community is diverse, encompassing people of all ages and backgrounds. We are committed to ensuring that this diversity is reflected on our Board. We are especially interested in hearing from those with lived experience of CF, disabled individuals, and candidates from Black, Asian, and minority ethnic communities, as well as LGBTQI individuals. We value fresh perspectives and encourage applications from first-time trustees.  

Why Join Us?

• Make a meaningful impact on the lives of people affected by cystic fibrosis.
• Engage with dynamic peers who are driven, forward-thinking, passionate and purpose-led.
• Help drive an inspirational mission that blends science, support, and community.
• Play a critical role in shaping our strategic direction, ensuring robust governance, and championing equity, diversity and inclusion.
• Gain valuable experience in governance and strategic planning.
• Use your expertise to fuel lasting change.

If you are passionate about making a difference for people with cystic fibrosis, this is your moment.

Important Dates

• Closing date for applications: Wednesday 20 August 2025 
• First interview: Week commencing 8 September 2025
• Second interview: Week commencing 15 September 2025

Ready to Make a Difference?

Please download the Trustee Recruitment Pack (see below) for more information including full role description. 

And then select the ‘Redirect to Recruiter’ button above to take you to the application portal.  You will need to have your up to date CV outlining your career history, including responsibilities and achievements and a covering letter explaining why you want to be a Trustee, what skills you can bring to the Board of Trustees and what you want to take away from this opportunity. 

We look forward to receiving your application.

MiMIAT Health

At MiMIAT Health, we are empowering heroes with chronic conditions. We offer a multilingual app (iOS & Android), already live across Europe and Kenya, that enables patients to track symptoms, diet, weight, and stool. Soon, they’ll also integrate wearables and upload clinical records, building a unified, patient-owned health timeline.

Chronic disease management today remains highly fragmented, inequitable, and provider-centric, leaving millions without continuous care, especially in low-resource or high-mobility settings. Patients often lose ownership of their own health data, resulting in reactive instead of proactive care, late interventions and detections of flare ups, and preventable hospitalizations. 89% of chronic patients fail to consistently track their condition due to fragmented, manual, or incomplete tools, and 71% of doctors report that disconnected apps and records create gaps in delivering personalized care. In many regions, patients without smartphones or stable internet access are further excluded from digital health innovation.

MiMIAT Health addresses these challenges by creating a unified, patient-driven platform for structured health data aggregation, with mobile and SMS-based accessibility. We tackle the systemic inequities of chronic care access, digital inclusion, and health data sovereignty, aligning with SDG 3: Good Health & Well-Being.

MiMIAT Health is a digital health platform offering a free mobile app (iOS and Android) available in five languages, enabling patients to self-track key health metrics, and soon connect medical devices, and upload clinical documents — building their own continuous health record. By Q4 2025, we are also set to launch SMS-based access to reach digitally underserved populations.

Healthcare providers, with patient consent — particularly in primary and secondary care — can access this real-time data through our web platform, allowing earlier interventions and more proactive care. We offer both our standalone platform and EHR integration, ensuring no provider is left behind and enabling faster, more personalized patient interventions.

We would like you to join our mission, and to see your impact on real people and their families, on real stories, and to feel equally part of MiMIAT's family!

Legal Advisor (HealthTech)

Volunteer Role Description (remote, unpaid)

At MiMIAT Health, we’re looking for a Legal & Compliance Advisor (volunteer) to help us strengthen MiMIAT’s regulatory foundation as we expand across clinical environments. You’ll be joining a purpose-driven, fast-growing HealthTech project that centers dignity, inclusion, and patient empowerment. As we enter our provider integration phase (in Kenya and Spain), your guidance will be essential to ensure we’re compliant with healthcare regulations, GDPR, and best practices around patient data. We’ll also be drafting and refining our Terms of Service, Privacy Policies, and provider-facing documentation. You’ll work directly with the Founder & CEO, helping build the ethical and legal scaffolding of MiMIAT Health across Europe, Kenya, and beyond.

�� What you’ll do? – Review and co-develop core legal documents (Privacy Policy, Terms & Conditions, data consent flows) in line with GDPR and relevant data regulations. – Assess provider agreements and cross-border data flows, identifying legal and compliance risks early. – Design and refine compliant data-sharing practices between patients and providers, with a focus on privacy and trust. – Support MiMIAT’s privacy-by-design architecture, ensuring it scales responsibly across markets (Europe and Africa first). – Act as a regulatory advisor during conversations with hospitals, clinics, and public health institutions. – Be a sounding board for compliance strategy, ensuring our growth remains ethical, defensible, and future-proof.

�� Who are you? – You have experience in GDPR, digital health regulation, or health data law. – You’ve worked with or advised startups in healthtech, clinical research, or regulated tech. – You know how to translate legal requirements into plain language policies and practical workflows. – You can commit 1–2 hours per week, and believe in purpose over paperwork. – Bonus if you’ve worked in Europe, Africa, or cross-border settings.

�� Benefits: – This is currently a volunteer role, designed for someone who believes in the mission and can offer targeted guidance during a pivotal growth phase. – You’ll work directly with the Founder/CEO and our COO, influencing decisions that shape our compliance, ethics, and legal foundation. – You’ll be part of a mission-first team operating across America, Europe and Africa; and contribute to a product rooted in dignity, equity, and real-world impact. – Gain visibility across top-tier innovation ecosystems including Norrsken Barcelona, ESADE, Google Startups for Sustainable Development, and NVIDIA Inception, all of whom have already backed MiMIAT Health.

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

3-5 months

Join Our Board – Shape Futures, Change Lives

Could your skills or lived experience help reduce homelessness and support young people across Leicestershire?

If so, now is the time to step up.

YMCA Leicestershire is seeking new Trustees to join our dynamic Board as we drive forward our ambitious 2022–2027 Strategy. We’re tackling youth homelessness, expanding trauma-informed housing, and creating spaces where young people can belong, contribute and thrive.

We’re looking for passionate individuals who share our values of Community, Compassion and Empowerment, and who want to make a real difference.

We’re especially interested in hearing from people with (current) experience in:

• Legal
• Social Care
• Housing Development
• Or those with lived experience of homelessness

We’re also actively seeking applications from Black and Minority Ethnic (BME) individuals to better reflect the communities we serve.

Why join us?

• Help address one of the biggest social issues of our time: youth homelessness.
• Shape services that support over 100 young people in supported accommodation.
• Be part of a charity with deep local roots and national influence.
• Gain leadership experience in a high-impact, values-driven organisation.

You don’t need previous board experience — just the right mindset, commitment, and relevant knowledge. Personal or professional experience of leadership and community development is desirable.

Sound like you?

If you would like the opportunity to have an informal conservation with the CEO, please email Gemma Winters, Executive Assistant to CEO.

Together, we can create lasting change - for more information please visit our website.

The Vision Friends project has been running successfully for the past five years, providing free, Welsh Government-funded training to health and social care professionals across Wales. The training is designed to help professionals better understand and support people living with sight loss.

This year, we are launching a new strand of the project: Vision Friends: First Responders. The aim is to adapt our existing training to specifically support first responder services to enhance their ability to support individuals with sight loss in emergency and urgent care situations.

We are seeking a committed and empathetic volunteer to help us shape a more inclusive future by gathering valuable feedback from blind and partially sighted individuals, as well as first responders via online forums. This is a fantastic opportunity to make a real impact on how services are developed and delivered across communities in Wales and beyond.

What you will be doing:

Facilitate engaging and accessible online forums with blind and partially sighted people to gather feedback for an RNIB led project;

Run structured feedback sessions with first responders to understand the service experiences and identify areas for improvement;

Ensure participants feel comfortable, heard and respected throughout all discussions;

Capture key insights and report findings clearly and accurately to the health and social care training team;

Support RNIB in creating a positive and inclusive environment for all forum participants.

What you will gain:

Valuable experience in community engagement and facilitation;

The opportunity to influence real change;

Full access to training and ongoing support from the health and social care training team;

A supportive, inclusive volunteering environment.

Please note, this volunteering opportunity takes place on Fridays only and is expected to last until Autumn 2025.

Experience of Welsh language skills and/or Microsoft Teams or Zoom would be helpful but not essential. Previous experience of facilitation isn't essential as long as you have excellent communication skills including active listening skills and are confident in facilitating groups discussions and handling sensitive topics with empathy and discretion.

You will also need to have strong organisational skills, be reliable and and are committed to RNIB’s values of inclusivity and respect

Volunteering will take place remotely over Microsoft Teams or Zoom but there is also the option to attend Vision Friends training sessions and meet the team in person in Cardiff.

Spectra is a Community Interest Company (CIC), working to improve the choices, health, and well-being of structurally excluded communities across London, particularly in relation to their sexual health, emotional resilience, and well-being, and to combat isolation and minimise risk.

Under the steer of its Chief Executive and Board of Directors, Spectra’s outstanding staff team provides supportive, knowledgeable, and non-judgemental services, all of which are peer-led, meaning they are delivered by people with lived and learned experience. Spectra strives to proactively identify the needs of all its service users, supporting them appropriately and effectively.

We are now seeking suitably experienced and committed individuals to join our Board as Directors of the CIC.

Director with Fundraising Experience: You will provide strategic direction for the organisation around fundraising, including helping to shape and support our fundraising strategy around diversifying our funds and growing our individual giving. You will support Spectra’s delivery of statutory and grant-funded services, help us in advancing our vision, and provide constructive scrutiny and oversight of the Chief Executive and the work of Spectra’s staff.

Director with Communications, Marketing, and PR Experience: You will provide strategic direction for the organisation around communications, marketing, and PR. You will support our plans to increase our reach and brand, further our communications work and strategy, including social media marketing and campaigning, and enhance our PR opportunities. You will support Spectra’s delivery of statutory and grant-funded services, help us in advancing our vision, and provide constructive scrutiny and oversight of the Chief Executive and the work of Spectra’s staff.

Spectra is based in Vauxhall, South London. It is expected that you will attend five meetings (in the evening, currently online on a Monday evening) and two SMT/Board Away Days each year (currently in person). In addition, it is envisaged that you will contribute your expertise outside of Board meetings on occasion, e.g., to review service or planning reports, to input into a focus group, etc.

Home-Start Suffolk is seeking an experienced and committed individual to join our Board of Trustees as Treasurer. This is a rewarding opportunity to play a vital leadership role in a well-established and growing charity that supports families across Suffolk. As Treasurer, you will work closely with the Chair, CEO, Finance Sub Committee and wider Board to ensure strong financial oversight and governance.

You’ll help guide our financial strategy, support budget-setting and risk management, and ensure that financial information is clear and accessible to the Board. We are specifically looking for someone with experience in charity finance, ideally with a background in accountancy or financial management. You will bring a solid understanding of financial governance and charity reporting requirements and be confident in offering strategic insight as well as practical advice.

This Treasurer role is part of our wider trustee recruitment, and we welcome applicants who also bring any of the following:

• Experience or knowledge of the local charity or voluntary sector
• Understanding of family support or volunteer management
• Strong networks and connections within local businesses
• Previous involvement with Home-Start Suffolk as a volunteer or someone who has received support
• A passion for making a difference in your community

Receptionist/Administrator

Voluntary

Part-time (15 Hours a week days to include  Monday, Wednesday and Friday)

Location: 50E Blaby Road, Wigston

Job description

The Helping Hands Community Trust provides a free independent, fully inclusive advice, care and support service to people whose lives are in crisis, are vulnerable and those disadvantaged by circumstance.

Reporting to the Advice Centre Manager, yours is a key role helping to ensure the smooth running and organisation of our services, providing the first point of contact with clients, stake holders, partners and funders who visit our South Wigston Advice Centre and Outreach Surgeries.

Our core services are delivered ‘face-to-face’, where first impressions are vitally important in helping people feel welcome and valued. An essential part of your work is exploring, understanding client needs in order to prioritise access to the most appropriate advisor.

You will be working with an enthusiastic team of paid and volunteer staff and your duties and responsibilities include: 

· To greet clients and visitors with a positive, caring and helpful attitude.

· Provide a service that is based on sensitivity and respect in responding and determining the needs of clients.

· Help ensure workplace security by maintaining client /visitor logs.

· Ensuring impartiality and confidentiality is preserved.

· To liaise with outreach team members at our Oadby and Wigston surgeries and partner locations.

· To receive, forward and screen incoming telephone calls and enquiries and make call backs.

· To liaise with advice staff regarding support for and the referral of individual clients.

· The entering of client details onto our AdvicePRO data base.

· Maintaining our online diary, entering details of clients, appointments with advisors utilising Office365 Bookings software.

· Confirming with clients that they are attending appointments.

· Announcing the arrival of clients / visitors to their advisor / appropriate team member.

· To facilitate online video calls, appointments and conferencing.

· Assisting with a variety of administrative tasks including sorting and dispatching mail, copying of documents,        maintaining the supply of advice and information leaflets.

· Maintain a diary of room bookings.

· Attend meetings.

· Undertake training that is appropriate to the role.

· Carry out admin and support duties when required

Join our amazing volunteer team to raise awareness of the issues affecting blind and partially sighted people in relation to sport. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to sports clubs, sporting venues and facilities and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a sporting world without barriers.

What you’ll be doing
1. Talks to sports and physical activity providers to support and encourage them to consider the needs of blind and partially sighted people by sharing your story to audiences, for example, local leisure centres, sporting venues and sports clubs.
2. Delivering talks to raise awareness of existing sporting and physical activity opportunities for blind and partially sighted people.
3. Representing RNIB as an Ambassador for the Community Connection service.

What you’ll gain from the role
1. A chance to give something back in an area you are passionate about.
2. A chance to make a difference with a sense of achievement.
3. A chance to build a strong community of sports people with sight loss.
4. A chance to be part of a team of like-minded people, increasing your confidence and skills to talk to groups of people with impact, with an opportunity to develop your role into delivering independently over time.
5. Opportunity to explore different roles within our organisation including our internal recruitment vacancies

In return for donating your time we will support you with:
1. A rewarding role
2. A great Induction and Training, in particular training in public speaking and story telling will be given.
3. A supportive Manager
4. Regular catch-ups
5. Expenses
6. An opportunity to connect with other volunteers

How often will I be needed?

• 4 Hours per Month

Key requirements

• This role requires 1 reference.

Location

Region

• Northern Ireland

Who this opportunity will suit

• This role is reserved for blind and partially sighted applicants

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• You’ll ideally have 1. Lived experience in playing, spectating, or delivering sport or physical activity sessions as a blind or partially sighted person. 2. Lived experience of issues affecting blind and partially sighted people in relation to sports and physical activity. 3. Be comfortable speaking to different audiences to share your sporting story, or a willingness to try with our support. 4. Have effective communication skills. 5. An outgoing friendly approach to meeting new people

The overall role of a Treasurer is to maintain an overview of the organisation’s financial affairs, ensuring its financial viability and that proper financial records and procedures are maintained. 

In addition to the general responsibilities of a trustee, duties of the Treasurer  include: 

• Overseeing, approving and presenting budgets, accounts and financial statements (including arranging for the accounts to be submitted to the accountant). 
• Being assured that the financial resources of the organisation meet its present and future needs.
• Ensuring that Mind in Kingston has appropriate reserves in line with its reserves policy.
• Ensuring that appropriate financial reports are presented to the board.
• Ensuring that appropriate accounting procedures and controls are in place.
• Liaising with any paid staff and volunteers about financial matters.
• Advising on the financial implications of Mind in Kingston’s strategic plans.
• Ensuring that the charity has an appropriate investment policy.
• Ensuring that there is no conflict between any investment held and the aims and objects of Mind in Kingston.
• Monitoring the organisation’s investment activity and ensuring it is consistent with the organisation’s policies and legal responsibilities.
• Ensuring that the accounts are prepared and disclosed in the form required by funders and the relevant statutory bodies, for example the Charity Commission and/or the Registrar of Companies.
• If external scrutiny of accounts is required, ensuring that the accounts are scrutinised in the manner required (independent examination or audit) and any recommendations are implemented.
• Keeping the board informed about its financial duties and responsibilities.
• Supporting other trustees in understanding the organisation’s financial position and decision making.
• Contributing to the fundraising strategy of the organisation and the ethical fundraising policy.
• Making a formal presentation of the accounts at the Annual General Meeting and drawing attention to important points in a coherent and easily understandable way.

Person specification

In addition to the person specification for the Treasurer should have the following qualities:

• Relevant financial management/accounting qualifications and/or experience.
• Some experience of charity finance, fundraising and pension schemes or willingness to learn.
• The skills to analyse proposals and examine their financial consequences.
• Being prepared to make unpopular recommendations to the board.
• A willingness to be available to staff for advice and enquiries on an ad hoc basis.

This is an exciting opportunity to join a charity at the very start and to make a difference in shaping how we move forward.

Who are we looking for?

At present we are working towards being fully operational, over the next year Living Reasons will be looking to ensure that all of our operational activity, whether internally or with people who come in contact with the organisation, are having the best experience they can possibly have and that the work we are carrying out, the campaigns we are focusing on and where we are focusing our time and our money, is relevant and remains so moving forward.

That is where I lived experience board of volunteers comes in. In essence that lived experience board is the driver for all that we do as an organisation and will inform, guide and develop the organisation.

The board is broken in to separate lived experiences which hold focus groups, support groups and communicated with each other to talk about members lived experiences, support each other and feel part of a community, while also using the voice and power of that lived experience to bring about change. The board chooses what information is passed on to the organisation and what is not.

Additionally, to the community aspects of the role, you will also be sent specific materials to share your experiences or take part in research or in new policy discussions or campaign ideas as the organisation evolves.

Additionally, to the specific lived experience groups, the full board can communicate with each other and will have periodic full board meetings that will allow people to share their experiences from various viewpoints, so that cross overs and shared experiences can become strength but can also guide the overall operation of Living Reasons.

For this role, all you need is to have lived experience of mental health conditions, either from a personal viewpoint, or as a supporter/care giver/guardian/family member. There will be two separate groups (one for personal experience and people who are supporting someone – this allows for different conversations to happen).

This role will really drive change, not just in Living Reasons as an organisation, but in society as a whole.

What is the plan?

The person who is starting the charity up is autistic, has ADHD, CPTSD and also multiple physical conditions that effect daily life and is part of the LGBTQ+ community and has faced a lot of issues in life because of these things.

Living Reasons is being created to fix what we think is a challenging situation that is getting harder to achieve every week, month and year in the current economic, political, environmental and societal landscape. It is not easily defined but we hope the charity objects below will help put context to what we want to achieve, what we can say is that below are the issues we are trying to address, how we do this will change as quickly as society does, but the issues we want to tackle are these:

1) Outdated and damaging employment practices

2) Accessibility to services

3) Limited employment, training and education opportunities

4) Lack of support during times of crisis or need

5) Lack of equity and agency for many people in society

6) Institutional discrimination that is not challenged

7) Abuse of the legal system at all levels

8) Abuse of power in government bodies

9) Poor access to healthcare

10)  Unequal treatment of many people in society by large corporations

11)  Assumptions made by wider society based on incorrect, outdated or discriminatory rhetoric that is used in daily life

12)  Outdated company engagement with the public

13)  Lack of support that is not talked about and not being addressed

Our Living Values -

Creativity

1) Imaginative Development (Individual)

2) Instilled Collaboration (Internal)

3) Changing The Status Quo (External)

Prospectivity

1) What Can You Do (Individual)

2) What Can We Do (Internal)

3) What Can They Do (External)

Revolutionary 

1) Inspire With Confidence (Individual)

2) Boundaryless Innovation (Internal)

3) Challenge Traditions (External)

Attentivity

1) Analyse and Redesign (Individual)

2) Rebel and Reform (Internal)

3) Enquire and Reimagine (External)