Information and advice volunteers volunteer roles in farringdon, greater london

Become a Trustee at Sunrise Multicultural Project

Are you passionate about making a difference in your community?

We are looking for dedicated, enthusiastic individuals to join our Board of Trustees and help guide the future of Sunrise Multicultural Project.

As a trustee, you will play a vital role in shaping our strategy, ensuring we stay true to our mission, and supporting the development of initiatives that promote inclusivity and integration. We are seeking individuals with a range of skills, backgrounds, and experiences – whether in community work, finance, governance, fundraising, or marketing – who share our commitment to empowering minority groups and fostering a more connected, diverse community. 

If you are eager to contribute your time, expertise, and passion, we would love to hear from you!

What is the Access Advisory Group?

We want to be able to share the Royal Air Force (RAF) story with everyone, including those living with all kinds of disability, visible or hidden. Our Access Advisory Group is a group of volunteers who meet to support and advise the RAF Museum to ensure access for all. Examples of previous areas of group input include new exhibitions to commemorate the centenary of the RAF and the access information available on our website.

What will I be doing?

• Attending meetings a few times a year, which you can opt to attend either online or on site,

• Giving the Museum your opinion and advice on matters relating to access,

• Contributing to tangible improvements and changes at RAF Museum London.

 This role is perfect for you if you…

• Live/have lived with a disability or have an understanding of living with a disability, or live with dementia or are supporting/have supported someone living with dementia,

• Have an interest in museums and a commitment to making museums accessible,

• Have the ability and willingness to use your experience to help us improve access throughout the Museum,

• Are committed to attending three meetings per year either online or at the RAF Museum in Hendon.

How much time would I need to commit?

The group meets three times per year (on dates agreed in advance). You can opt to attend on site or online. Meetings last for approximately two hours and are usually held during Museum opening times (10am – 5pm). We may also send occasional emails asking for advice and opinions.

Generally meetings are held every four months. Our address in London is Grahame Park Way, NW9 5LL.

What happens next?

Once you have completed the form to show your interest, we will email you with the date of the next meeting. Having attended this meeting, you could then decide if this group is for you.

Expectations

• Attend three meetings per year

Benefits

• Help heritage to be accessible to all,

• Become part of a great team of volunteers and staff,

• Gain behind-the-scenes experience within the heritage sector,

• Discover more about the history of the RAF,

• 25% discount at our retail outlets and café,

• Free access to flight simulator, 4D and virtual reality experiences,

• Travel expenses reimbursed up to £14.50 per day, in line with our policy,

• Free entry to a wide range of museums and heritage sites across the UK.

Contact

Please apply by clicking the Apply Now button on this page.

Role Overview

As the Volunteer Executive Assistant, you will play a crucial role in supporting the CEO by managing key administrative and strategic tasks that help drive the organisation’s success. This position offers a unique opportunity to work closely with senior leadership, gaining insight into high-level decision-making and organisational strategy.

You will act as a trusted partner to the CEO, assisting with scheduling, communication, and project coordination to ensure smooth day-to-day operations. 

This role is perfect for someone who:

Enjoys taking initiative and finding creative solutions to challenges.

Has a keen eye for detail and can anticipate the needs of leadership before they arise.

Is looking for a hands-on learning experience in executive leadership, nonprofit management, or organisational strategy.

Wants to make a meaningful impact by supporting a mission-driven organization.

Responsibilities:

Act as a key point of contact and liaison between the CEO and internal/external stakeholders.

Coordinate, prepare, and follow up on meetings, ensuring the CEO is always equipped with relevant information and materials

Draft and edit correspondence, reports, and presentations to maintain a professional and impactful standard.

Undertake research and data analysis to support decision-making and strategic initiatives.

Assist with project management tasks, ensuring deadlines and objectives are met.

Support the planning and coordination of events, campaigns, and advocacy initiatives.

Keep track of key actions, priorities, and goals, ensuring the CEO's time is optimised for maximum impact.

Adapt to the evolving needs of the CEO and the organization, stepping into new challenges with enthusiasm.

What We’re Looking For

Strong organizational and time-management skills

Excellent written and verbal communication

Proficiency in Microsoft Office / Google Suite

Ability to work independently and handle confidential information

Previous experience in executive support or administration (preferred but not required)

Passion for our mission and a commitment to supporting nonprofit work

What You’ll Gain

By joining us as a Volunteer Executive Assistant, you’ll gain more than just experience—you’ll become part of a meaningful mission while developing key professional skills. Here’s what you can expect:

- Valuable Executive-Level Experience – Gain first hand insight into the operations of a CEO and how strategic decisions are made within an organisation.

- Professional Development – Enhance your skills in executive administration, leadership, time management, and communication—great for career advancement.

- Mentorship & Networking – Work closely with an experienced CEO and connect with professionals across different sectors, expanding your career opportunities.

- Resume Booster – Having experience as an Executive Assistant to a CEO is a strong asset for future job opportunities, particularly in business, nonprofit leadership, and administration.

- Flexibility – Enjoy a volunteer role that fits around your schedule. We understand that life is busy, so we offer flexibility in working hours.

- Personal Fulfillment – Contribute to a cause you’re passionate about, knowing that your work is directly helping to drive real change.

This is an exciting opportunity to work closely with a CEO, gain invaluable executive experience, and contribute to a mission-driven organisation. If you’re highly organised, proactive, and eager to make a real impact, we’d love to hear from you!

Join us in driving positive change—apply today by sending your CV and a brief cover letter

We look forward to welcoming you to the team!

About Children With Voices

Children With Voices (CWV) is a grassroots non-profit organisation dedicated to improving the lives of children and families through community-driven programs. We run holiday clubs, healthy lifestyle education, and intervention projects for children aged 5–11 to combat childhood obesity, antisocial behaviour, and gang involvement.

Our goal is early intervention – giving children the tools to lead healthier, safer, and more empowered lives.

The Role – Board Member (Volunteer)

We are seeking passionate, community-minded individuals to join our Board of Trustees. As a board member, you will provide oversight, guidance, and strategic support to help CWV grow its reach and impact. You don’t need previous board experience – just the drive to make a difference and bring your unique skills, networks, or community insight to the table.

Key Responsibilities

•Attend and contribute to quarterly board meetings and occasional strategy sessions.

•Support the development of CWV’s strategic vision and community impact.

•Use your professional expertise or lived experience to inform board decisions (e.g. education, youth work, business, legal, HR, marketing, fundraising, etc.).

•Leverage your personal or professional network to promote CWV’s work and connect us with funding, partnerships, or opportunities.

•Ensure CWV operates in line with its charitable aims, legal obligations, and good governance practices.

•Act as an ambassador for CWV at events, with funders, and across your networks.

What We’re Looking For

We welcome board members from a wide range of backgrounds. You may have experience in:

•Community development or youth services

•Education, social work, or mental health

•Fundraising, business development, or marketing

•Finance, governance, HR, or legal

•Lived experience of the issues CWV addresses

•Or a strong passion for helping children and communities thrive

Commitment

•Time required: 6–10 hours per month (flexible)

•Location: Remote and/or London-based meetings (hybrid)

•Term: Minimum one-year commitment (renewable)

•Training and induction provided

What You’ll Gain

•A chance to help shape the future of a growing, impactful charity

•Experience in governance and leadership within the non-profit sector

•Meaningful connections with like-minded individuals

•Personal fulfilment from empowering children and families

How to Apply

Interested? Please email your CV or a short expression of interest to:

Subject: Board Member Application

Bring your voice to Children With Voices – and help us build healthier, safer, and stronger communities.

Our client the Coroners’ Court Support Service is currently recruiting for two Trustees to join its board. is an independent voluntary organisation whose trained volunteers offer emotional support and practical help to bereaved families, witnesses and others attending an Inquest at a Coroner’s Court.  They are a charity who do not receive central funding, and rely on grants and donations to be able to undertake their work. 

The CCSS is now looking to appoint two new Trustees onto it’s board:

Public Relations /Media/Communications/Marketing Trustee – an experienced Marketing & Communications professional who will contribute to strategic discussions and decisions, with a particular focus on all marketing and communications aspects. You will be an expert in marketing or PR/Communications along with sector knowledge in press/media management.

Legal Trustee - A legal expert who can help guide the charity through the legal implications of their options, whilst also ensuring that the CCSS complies with its governing documents, charity law and relevant legislation.

Trustees have a duty to ensure that the charity is well run, solvent, legally compliant, and working towards the charitable purpose for which it was established, and Trustee roles are an important and highly rewarding way to support an award winning organisation. Please note that Trustee roles are unremunerated voluntary positions, although reasonable travel expenses will be paid.

The CCSS is committed to equality of opportunity, supports, and encourages under-represented groups, and values diversity. We seek people from a wide range of backgrounds, who will bring a fresh perspective to the Board, and having reviewed existing Trustee's diversity, skills, and experience, the CCSS are keen for the Board to reflect the diversity of the communities that they work with and therefore welcome applications from all sections of the community.

Please contact Heidi Earp, Director of Langton Not 4 Profit our retained consultants for further information on the role.

YourGateway2Success is a non-profit organization that helps young people aged 16–25. We provide fun activities and support to help them grow and succeed.

Responsibilities 

- Help plan and run fun activities for young people

- Support and encourage them during events

- Build positive relationships in a safe and welcoming environment

- Work with staff and other volunteers to deliver programs

- Assist with simple tasks like setting up and taking down events

What We are Looking For:

You don’t need any formal experience Just bring:

- A friendly attitude

- Interest in helping young people

- Good communication skills

- Willingness to learn

What You will Gain

- Experience working with young people

- New skills and training

- A reference for future opportunities

- The chance to make a real difference

Description

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment.
• Supporting group conversations.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring House Rules are followed and content is appropriate.

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.

•  A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.

Join us in making a difference to the lives of soldiers and their families - become an AFF Trustee!

We are currently seeking dedicated volunteer Trustees to join our Board and help steer AFF towards achieving its objectives.

AFF is independent of the Army and offers confidential advice to serving personnel and their families either online, by email or by phone. We may respond to enquiries with direct advice or by signposting to help identify the right route for further advice or support. We also provide useful information for Army families through our extensive website and magazine, Army&You. 

At a strategic level we work with senior command and our Chief Executive works with the most senior Army commanders, the Ministry of Defence, and the UK and devolved nations legislative and executive bodies. AFF is often pivotal in achieving improvements for serving soldiers and their families such as changes to Government and military policy and changes to how things are provided for families.

Key Responsibilities: 

AFF Trustees provide oversight, governance, and support to ensure AFF remains effective in its work and responsive to the needs of the Army community.  They help shape the strategic direction of the Army Families Federation, by providing Board-level guidance to the team supporting soldiers and their families, wherever they are in the world, so they are able to live well throughout their Army life. 

Who We Are Looking For: 

We are looking for individuals who are committed to the welfare of Army families and who bring professional experience in the following areas: 

• Commercial/ fundraising: experience of commercial income generation, fundraising and development strategies.

• ​Legal: Expertise in legal matters, including governance, compliance, and contract law. 

Additionally, applications are welcome from individuals with a connection to the Service community, particularly those from Foreign and Commonwealth backgrounds. We believe that diversity strengthens our ability to represent the full breadth of the Army family.

Essential Skills & Attributes: 

• A passion for understanding the needs of Army families and supporting them as they live their lives today 
• Strong professional experience and expertise in your field. 
• Commitment to good governance and the values of transparency and accountability. 
• Excellent communication skills and a collaborative approach. 
• Ability to offer strategic insight and challenge where necessary. 
• Serving personnel are very welcome to apply, particularly if currently overseas.

Interested? Find out more: 

Our process in appointing Trustees begins with you reading through our Trustee Recruitment Pack. You can find this by hitting 'apply now' and downloading a copy. Or you can visit the jobs page of our AFF website. This will give you more specific information about AFF and the role our Trustees fulfil.

If you feel that you would like to apply to be an AFF Trustee, then you can make contact with us by sending your CV along with a covering letter, outlining your skills and motivations in being an AFF Trustee. If you have any questions, please reach out through the Charity Job application process to our HR Lead, Rachel BIshop. We will need to hear from you by 30 June 2025. 

We will get in contact with you to arrange initial conversations with a member of the team or an existing Trustee. We will be interviewing prospective candidates in July and August in Central London, and appointments will be made from late August. 

Do you have professional experience in coding and computing? Could you support young people in learning how to code? 

Are you passionate about equipping the next generation with the skills and strategies needed to succeed?

About us: GT Scholars is a social enterprise that tackles educational inequality by giving ambitious young people the support, skills and strategies they need to achieve their aspirations. 

We believe that all young people are gifted and talented, regardless of their background. We run a wide range of programmes that help young people achieve their academic and career aspirations, particularly those from less-privileged backgrounds.

What makes us different? There are many organisations that offer programmes to improve the life chances of young people. However, our programmes use a unique 3:1 model which means that we’re able to sustainably use our profits to provide additional places on our programmes, to young people from low-income homes. 

Our mission is to empower and develop the next generation of leaders and change-makers and we’re looking for workshop facilitators that are passionate about making a difference in young people’s lives!

Responsibilities: Facilitators are responsible for designing creative and interactive workshops for our young people, and delivering these workshops with our young people. We run some of our workshops online and other workshops are held in London. All workshops are held during the school holidays, in the evening and on weekends.

The workshop facilitator role is flexible and as part of your role, you may be involved in:

• Delivering and leading short workshops or courses, on behalf of GT Scholars (Online or offline)

• Designing engaging, interactive and educational workshops and short courses for young people and ensuring that the content is targeted to suit different abilities and capabilities

• Running your own bespoke workshops, eg. workshops in coding and technology

• Managing short activities and Q&A sessions during our workshops

• Working collaboratively with other event coordinators, volunteers, ambassadors, workshop facilitators and speakers at our events

• Following the agreed timings and content for workshops and courses

Person specification: 

As workshop facilitator, you will need to:

• Have passion, knowledge and experience in coding, computing and technology

• Have strong presentation skills

• Have strong communication skills

• Be personable and able to confidently communicate with people from a range of backgrounds and professions.

• Be passionate and committed to tackling educational inequality

• Be punctual and organised

Availability: Workshops will run during the day on school holiday dates, on Saturdays or in the evening (5pm-8pm).

Additional information: We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 2 years old.

Rate of pay: This is a self-employed role. You must be aged 18 or above. Facilitator sessions range from 2 to 6 hours. The rate of pay will vary based on the budget of the funder.

Inspire and Empower: Become SUNSHINE's Volunteer Coordinator!

Are you a people person with a knack for bringing out the best in others? Do you thrive on building connections and fostering a supportive team environment? SUNSHINE is a brand new, 100% volunteer-run charity, starting its exciting journey and we're looking for an inspiring volunteer to take on the brand new role of Volunteer Coordinator to help us get off the ground and truly shine!

We believe in the power of connection – of bringing people together to spread joy, build community spirit, and transform lives. From fostering new friendships to enhancing well-being, our mission is to create a ripple effect of positivity, one meaningful connection at a time.

This is a unique opportunity to shape the heart of our organisation. As our volunteer, Volunteer Coordinator, you'll be instrumental in building and nurturing the incredible team that makes everything possible. You'll lead the charge in recruiting, selecting, training, and motivating our dedicated volunteers, ensuring they feel truly valued, supported, and an integral part of the SUNSHINE family. Your passion for people and your organisational skills will be key to ensuring our volunteers are effectively utilized and empowered to make the biggest impact.

Imagine the satisfaction of seeing individuals grow and flourish in their roles, the joy of building a vibrant and cohesive volunteer community, and the profound impact you'll have on both our volunteers and the lives they touch. This isn't just volunteering; it's an invitation to be a mentor, a community builder, and the enthusiastic heart of our mission.

Ready to inspire our incredible volunteers and help us light up the world? Join the SUNSHINE family today!

Trustee of North Surrey Domestic Abuse Service

Our Charity

North Surrey Domestic Abuse Service (NSDAS) supports anyone affected by domestic abuse and their children living in the boroughs of Elmbridge, Spelthorne and Epsom and Ewell. We provide free, confidential and independent advice, skilled practical help and ongoing emotional support and information, regardless of sex, race, ability, gender, religion or income level.

Historically the service was provided as part of Citizens Advice Elmbridge (West). We have operated as an independent charity since April 2024 (charity number 1203855) and this is an exciting time to help shape the strategy and direction of the organisation.

The board currently comprises of nine trustees and we are looking to appoint another trustee with experience of strategic HR and/or cultural change.

The Role

The duties of a trustee are as follows.

·Ensuring that the organisation pursues its stated objects (purposes), as defined in its governing document, by developing and agreeing a long-term strategy

·Ensuring that the organisation complies with its governing document, charity law, company law and any other relevant legislation or regulations

·Ensuring that the organisation applies its resources exclusively in pursuance of its charitable objects for the benefit of the public

·Ensuring that the organisation defines its goals and evaluates performance against agreed targets

·Safeguarding the good name and values of the organisation

·Ensuring the effective and efficient administration of the organisation, including having appropriate policies and procedures in place

·Ensuring the financial stability of the organisation

·Protecting and managing the property of the charity and ensuring the proper investment of the charity’s funds

·Following proper and formal arrangements for the appointment, supervision, support, appraisal and remuneration of the chief executive and other staff members

In addition to the above statutory duties, each trustee should use any specific skills, knowledge or experience they have to help the board of trustees reach sound decisions. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, or other issues in which the trustee has special expertise. 

Person specification 

·A commitment to the organisation 

·A willingness to devote the necessary time and effort 

·Strategic vision 

·Good, independent judgement 

·An ability to think creatively 

·A willingness to speak their mind 

·An understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship 

·An ability to work effectively as a member of a team 

·A commitment to Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership. 

Dear Prospective Trustee

Thank you for your interest in Citizens Advice Merton and Lambeth (CAML). This pack sets out more information about the charity, the board, the role of a trustee, and how to apply.

We are excited about the future and are looking for energetic, talented and committed individuals to help support the charity as trustees to continue its incredible work for the people of Merton and Lambeth.

What we do

CAML is one of the busiest advice charities in London.  We support individuals and families who live, work or study primarily in the London Boroughs of Merton and Lambeth and also elsewhere (dependent on service).  We also work to raise awareness and understanding of the challenging issues affecting individuals and our communities.

We were one of the first Citizens Advice services to open our doors over 85 years ago. We have had an extremely busy few years, with individuals and families increasingly seeking our support with the cost of living crisis.  Our support and services are as important today as they were when our work began.

We are part of the national Citizens Advice network of over 240 local charities that deliver advice across the country.

In FY 23/24, we supported over 25,000 individuals.  Our information, support and advice services are provided via telephone, online, video conferencing and face-to-face.  We provide face-to-face support from two CAML offices and multiple outreach venues in local communities.  Our aim is to empower people to better help themselves, but we are always here with further support if needed. 

CAML in 2025

CAML is at an important point in its history. Demand for our services continues to accelerate as high levels of hardship become an established reality for many people living in our boroughs.  The two boroughs we serve contain pockets of wealth and affluence, but also feature areas of significant poverty and deprivation where our services are most depended upon.

At the same time, similar to many charities, we face funding challenges – not least given the majority of our funds come from our local authorities. Our current turnover is over £1.2m a year. Like others, CAML faces funding challenges often related to changes in central government policies and local government financial challenges, with a need to look at new ways of diversifying income streams.

The organisation has a strong foundation from which to deliver in this difficult environment – particularly with a team that is committed to our clients and expert in giving quality advice. We also have positive working relationships with our funders, councils and partners, and a strong local reputation.

Our leadership

The operational leadership and management of CAML is carried out by our CEO, Simon Shimmens, with three senior managers and a team of around 40 staff and 20 volunteers. Short biographies of our existing trustees are available on our website.

The role of the Board

Each trustee has a responsibility to contribute to discharging the Board’s responsibilities. We do this by:

● Regularly preparing for, attending and participating in meetings

● Understanding the business of CAML

● Contributing to setting policy and strategic direction, defining goals, setting targets and evaluating performance

● Monitoring our services, ensuring compliance with our governing documents and policies and monitoring maintenance of Citizens Advice standards

● Monitoring the charity’s financial position and ensuring it operates within its means and delivers on its objectives with clear lines of accountability for day-to-day financial management

● Supporting the charity’s development through participation in agreed projects

● Actively seeking to further CAML’s strategic objectives and acting in its best interest at all times

Above all we are looking for people with strategic vision and independent judgement who together can support the charity and its executive team. As trustees we are visible to our staff and volunteers, engaging and recognising the excellent work they do. Each trustee is expected to spend time with service delivery staff and volunteers, ideally at least once a year. 

You will be a genuine team player, able to support colleagues, input constructively and positively to discussions and to support and uphold collective decisions. 

As a trustee you will support the charity’s values and objectives and will act as a positive and genuine advocate promoting the work of the charity within your personal networks and to the wider world. 

The commitment we need

Each trustee attends quarterly Board meetings and is a member of one of the delegated authority sub-committees – Finance and People – which also meet once a quarter.

While the precise nature will differ month-to-month, this is likely to average at eight to ten hours a month. This allows for board and committee meetings, reading papers in advance of these, ad-hoc actions and discussions, and visiting CAML’s services.

Board meetings are currently held in person in our Mitcham Office, with sub-committee meetings held remotely. Across the Board, we attend key events such as Volunteers’ Week and charity events/activities.

Particular skills/experiences we’re seeking

We are looking to recruit two new trustees to join our strong and dynamic Board.

We would particularly welcome applications from those with skills and experiences to help complement the current Board. Our priority recruitment areas are:

●HR: We are committed to ensuring the highest standards of governance in policies and practice related to employee relations, recruitment, retention, reward and recognition as well as staff and trustee training and development. We are seeking a trustee with senior HR experience to support the strategic oversight of our People approach.

●Accountancy: Financial oversight is an integral part of a well-functioning trustee Board. We are looking to further bolster this expertise within the Board to provide support for our Treasurer if required.

●Pensions: CAML has a legacy Defined Benefit pension scheme (closed to new entrants) and a Defined Contribution scheme. We are looking for an individual with actuarial or pension trustee skills to advise the Board with regard to our pension schemes, and whether we should be looking to make any changes.

●Legal: We are looking to further expand our legal expertise on the Board. We particularly welcome interest from individuals with experience in charity law however all applicants with legal experience are welcomed.

In addition to these skills, we would welcome applications from candidates with previous trustee experience and/or applicants who may be open to taking on the role of Vice-Chair (further information can be provided on this if requested).

The benefits of being a trustee with CAML

Although the role of a trustee is unpaid (reasonable out of pocket expenses are reimbursed), there are many reasons to join us, including:

● Being a trustee is one of the most powerful ways in which you can contribute to your local community and to a cause you care about.

● Corporations of all sizes take voluntary and community enriching activities seriously with trusteeship considered an effective method of professional development and community engagement.

● Being a trustee is a fantastic way of developing your strategic experience and oversight, giving you the opportunity to develop your critical thinking, problem solving and analytical skills.

● Being a trustee can open up your professional network.

How to apply

Follow the link to our website and complete the relevant documents at the bottom of the advert.

We are recruiting on a rolling basis and are considering applications as and when we receive them. This recruitment remains live until 30th June 2025.

All applications are considered by a trustee panel, with shortlisted candidates then invited to an interview, to take place within a month of receiving their application. 

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

Amazing, giving, and inspiring are a few words we would use to describe our volunteers.

Our volunteers play an integral part in the services we provide and the people we support. If you are looking for a rewarding role where you will really make a difference whilst gaining experience along the way, then join us here at Rethink Mental Illness.

About the role

We are looking for Volunteer Befrienders to support our Brent Mental Health service in the London Borough of Brent. 

As a Volunteer Befriender, you will be required to travel across Brent to meet with service users and carry out your role. Ideally, you will be able to commit a minimum of 2 hours per week to volunteering. 

You will be supported by Befriending Volunteer Coordinators who will provide regular supervision to ensure you feel confident in your role. You can read more about the benefits of volunteering on the full advert on our website.

About the service

Our Brent Mental Health service provides support to people aged 18 and above who live in the Borough of Brent, and who have a mental illness and are known to the local NHS trust, Central and North West London (CNWL).

The aim of the Befriending Service is to;

• Reduce social isolation of service users
• Increase the confidence of service users in accessing community resources independently
• Provide meaningful activities and peer support for service users 
• Help service users to live happier, healthier, independent lives
• Provide volunteering opportunities for people with mental health issues
• Reduce stigma and raise mental health awareness

What you will be doing as a Volunteer Befriender:

• Meeting with service users in locations and times which meet their needs (including evenings and weekends)
• Provide befriending support to a maximum of 2 service users at any one time
• Provide emotional support based on your own lived experience
• Support service users to access and build social and community networks and activities
• Act as a community connector to local services

What will make you a great fit for this role?

• You will have good communication skills
• You will be flexible in order to meet the needs of the service users

If you would like to express an interest in this opportunity, please complete an application as soon as possible, as the advert may close early if we receive a high level of interest.

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”    

It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy – delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us.    

Diversity, Equity, Inclusion  

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.  We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.  

Becoming a truly anti-racist organisation  

We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.  

We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds. 

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
• Access to Sense discounts and advice, including cashback and discounts on hight street brands, as well as 10% off at Sense charity shops.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.