Information and support administrator jobs in reigate and banstead, surrey

Following a sustained period of professionalisation, including the introduction of improved financial and reporting systems, we are seeking an experienced and proactive Operations Lead to manage the day-to-day running of the organisation. This is a key role which requires a confident all-rounder who will ensure efficient operations while working closely with the Director to support strategic growth.

You will bring practical financial expertise and enjoy working with systems and spreadsheets. Comfortable collaborating across all levels—from bookkeeper and accountant to the Board of Trustees—you will lead finance, governance, HR, compliance, and organisational planning. Your work will ensure operations align with and support Outset’s mission and values.

You will oversee the financial management and timely payment of grants awarded to leading international public arts organisations. This includes monitoring grantee progress and ensuring funds are disbursed on milestone completion. The position also offers regular invitations to a wide range of art events across London, providing opportunities to engage with the contemporary arts scene and build relationships with key cultural stakeholders.

This is an exciting opportunity to play a central role in a dynamic organisation during a pivotal development phase, with visibility across all charity activities. We are seeking a hands-on, adaptable individual eager to contribute to the organisation’s growth. The role offers flexible hours and working patterns, with scope to shape and expand responsibilities over time.

Responsibilities

• Oversee financial administration, including bookkeeping, grant payments, cash flow, bank accounts (UK & USA), foreign exchange, and gift aid claims.
• Develop and monitor budgets with Director and Treasurer.
• Work with external bookkeeper and accountant on accounts and grant reporting.
• Maintain donor CRM, manage contracts, invoicing, and coordinate donor communications.
• Support donor cultivation, VIP access, and prepare briefings for Director and Trustees.
• Coordinate HR tasks such as recruitment, payroll, and expenses.
• Manage subscriptions for IT systems, business rates, rent, and insurance payments.
• Organise logistics for London-based artist residency award.
• Coordinate Board meetings, Trustee recruitment, and maintain legal and compliance documentation.
• Manage the American Friends of Outset 501(c) organisation, including scheduling and running Board meetings, overseeing finance and compliance processes, and holding relationships with key stakeholders.
• Support communications, organisational announcements, and strategic development with the Director.

Person Specification

Essential:

• Experience in an operations or management role, preferably in a charity context.
• Strong organisational, financial, and project management skills.
• Knowledge of UK charity governance and compliance requirements.
• Confidence with financial systems, budgets, and reporting.
• Excellent communication and interpersonal skills.
• Ability to balance strategic thinking with hands-on delivery.
• A collaborative, flexible, and problem-solving mind-set.

Desirable:

• Professional qualifications are desirable but not required.
• Experience liaising with international donors.
• Experience working with a small team or start-up environment.
• Familiarity with or experience of a fundraising context.
• Interest in and passion for the arts.

The Role

This is an exciting opportunity for a proactive and organised Project Coordinator to support the successful planning, coordination, and delivery of Magic Me’s impactful intergenerational arts projects. This role is perfect for someone passionate about community engagement, eager to gain hands-on experience, and build a foundation for a future career in the arts and/or project management. You will be instrumental in ensuring the smooth logistical and administrative operation of our projects, contributing to high-quality delivery. At Magic Me, we believe in the power of diverse talent to drive innovation and create a powerful organisational culture. We actively encourage applications from individuals of all backgrounds, including those from minoritised communities and disabled candidates, as we strive to build a team that reflects the rich tapestry of the communities we serve. We welcome applications from everyone and are particularly interested in hearing from candidates who identify as men, those from the Bengali community and disabled and D/deaf candidates - all of whom are currently underrepresented on our team. For this role, we are also especially keen to hear from local candidates with knowledge of Tower Hamlets and surrounding boroughs.

Location: Bethnal Green, E2, East London
Salary: £26,000 - £30,000 per annum, pro rata
Contract Duration: Permanent
Working Hours: 3 days per week (21 hours)
Reporting to: Project Manager

About You

You are an organised and communicative individual, eager to support our programme team with project delivery. You thrive in a collaborative environment and are comfortable engaging with people of all ages. With a keen eye for details and a proactive approach, you are ready to assist in everything from scheduling and booking spaces to managing project materials and supporting participant recruitment. You are adaptable, able to work both independently and as part of a team, and committed to Magic Me’s mission of enriching lives through intergenerational arts. Your community and cultural awareness, and sensitive approach will ensure inclusivity across all activities.

About Magic Me

At Magic Me, we envision a world without ageism, where everyone can express their creativity and reach their full potential. Our mission is to inspire change – for individuals, communities, and systems – through impactful art, fostering connections between generations. For over three decades, we've pioneered intergenerational arts practices, creating innovative projects in the vibrant borough of Tower Hamlets and leading the way in creative care home work across London and Essex. Our work transcends social boundaries, addresses isolation, and builds valuable community connections.

Key Responsibilities

As Project Coordinator, you will be responsible for:

• Project and administrative support:
  • Assisting the Project Manager with coordinating project logistics, including scheduling, booking spaces, and organising refreshments.
  • Updating project budgets and submitting invoices to the Bookkeeper.
  • Supporting the Project Manager in planning and delivering performances, exhibitions, and events.
  • Managing the materials inventory and sourcing environmentally friendly resources for workshops.
• Project promotion and participant engagement:
  • Helping to manage communication with participants and partners.
  • Assisting with volunteer coordination.
  • Supporting participant recruitment efforts for projects.
  • Helping to raise Magic Me’s profile by sharing images and stories for social media content.
• ​Monitoring, evaluation and reporting:
  • Assisting the Project Manager with data collection for project feedback and ensuring continuous learning.
  • Supporting the programme and development teams with preparing reports for funders and internal use.
  • Assisting with reporting by keeping accurate records of participant engagement and feedback.
• Administration and team collaboration:
  • Undertaking general administration tasks related to project activities.
  • Supporting the wider Magic Me team through the management of Petty Cash (training for Xero will be provided).
  • Participating in training and development opportunities to deepen knowledge and prepare for a future career pathway within Magic Me.

See our person specification within the job pack for further details.

Our Offer & Benefits

• Salary: £26,000 - £30,000 per annum, pro rata.
• Holiday: 25 days and bank holidays (pro-rata) + days between Christmas & New Year. Additionally, we are trialling an additional week of leave during August 2024 and 2025, which may be offered in 2026 if successful.
• Other benefits: 3% pension contribution, flexible working negotiable, hybrid working negotiable, weekly 1:1 wellbeing meetings. We prioritise staff development and you will receive regular support and mentorship from your line manager, dedicated to helping you develop your skills and grow.

Why Join Magic Me Now?

This is an exciting moment to join Magic Me! We are embarking on our next stage of evolution with our current CEO departing at the end of 2025 and two of our current leadership team stepping into joint CEO roles. As Project Coordinator, you will play a vital role in supporting our programme delivery and ensuring the smooth running of our projects during this exciting period. You’ll be supporting a diverse and impactful programme, having the chance to work on the next iteration of our exciting community intergenerational project, Creative Mix. Previous Project Coordinators have supported the filming of our award-winning Her Story, Our Inspiration project and the delivery of the recent Recipe for Belonging exhibition. You will also contribute to our pioneering initiative, Spark, that trains care home staff in leading sensory-based arts activities to support resident's creative expression. Your work will directly contribute to building valuable community connections and combating social isolation. This is a fantastic chance to contribute significantly to our mission under a new leadership team and acquire skills in project delivery through access to training and on-the-job development opportunities. We offer a dynamic and supportive environment which will help you prepare for a future career pathway within Magic Me and the wider creative arts community.

How to Apply

If you're passionate about our mission and ready to take on this exciting role, we'd love to hear from you! For an informal chat about the position, feel free to reach out to us.

If you require an alternative job pack or application format or support to apply (e.g., due to disability, limited internet access, or language barrier), please contact us by August 20th to discuss how we can assist you.

Application Process:

• Applications are open until 9am on September 3rd.
• Potential Project Coordinators will be shortlisted for interviews which will take place on
• Thursday, September 11th at our offices on Pott Street in Bethnal Green.
• We will ask you to complete a short task and then interview with members of the Programme Team.
• We hope to let candidates know the outcome of the interview process soon after interviews.
• The planned start date for this role is currently Monday, September 22nd (or as close as possible).

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.

Ideal start date: ASAP, as agreed with candidate 
 

Purpose of the Role: As a key leader within our Partnerships and Income Development team, you will be responsible for driving sustainable income growth through high-impact, strategic and philanthropic partnerships with trusts, foundations and corporate partners.  
 

Reporting to the Head of Partnerships and Income Development, you will lead the stewardship and growth of existing strategic partnerships, including managing a select portfolio of funders. You will also take a proactive approach to identifying, cultivating and securing new funding opportunities to align with income targets and the charity’s strategy.  

Working collaboratively with colleagues across the charity, you will craft compelling cases for support – placing young people’s voices and experiences at the heart of every proposal. In addition, you’ll help to build and nurture our supporter community through initiatives such as payroll giving, individual giving and corporate community fundraising.  
 

We’re looking for a dynamic, determined and strategic thinker, who is passionate about building partnerships that make a big difference. You’ll bring energy, creativity, and a big-picture mindset to forge meaningful relationships that create lasting impact.   

Key Responsibility Areas:

• Strategic fundraising leadership
•  Stewardship of strategic partnerships  
• Financial management: planning, tracking and reporting  
• Building our supporter community
• Systems and processes  
• Team development and collaboration  
• Line Management (Matrix structure)  

Please review the attached pdf for the full job description. 

Person Specification (Knowledge, skills and experience required)

Fundraising experience

• Demonstrable experience of working in a fundraising role in a charity or similar non-profit organisation  
• Demonstrable experience of stewarding high value partnerships with trusts and foundations and/or corporates  
• Demonstrable experience of writing funding proposals/bids/grant applications and pitching for funding opportunities  

Fundraising knowledge

• Knowledge of fundraising techniques such as prospecting, cultivating, securing and managing partnerships  
• Understanding of good practice in fundraising, including data protection and donor stewardship  
• Understanding of budget creation and income reporting

IT skills 

• Experience of using Microsoft Office, including Excel functions  
• Experience of using or understanding of using CRM software to effectively support fundraising e.g. Salesforce  

Please review the attached pdf for the full person specification. 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August: 

1. A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills. 
2. A short statement answering the following question: “Tell us about a time where you played a key role in securing or growing a funding opportunity or partnership. How did you find the opportunity, and what was your approach to writing the proposal and stewarding the relationship? What impact did it have, and what did you learn?” (500 words maximum)

Please note that generic applications and CV’s will not be considered.

Role: Self-employed Form F Assessor

Locations:  South London, Dorset and Hampshire

Pay - £2,250 per Form F Assessment / £37.50 per hour,  plus £250 bonus for ‘panel ready’ assessments, plus £250 bonus for completion within 16 weeks, plus 45p mileage

We are the UK’s largest specialist charity provider of fostering. Our core work involves providing high quality and well supported fostering families for children and young people in the care of local authorities. 

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. TACT invests all surplus income into staff, carers, and child development. This means that we have been able to establish expert in-house support services such as our TACT Health and Education Services and create TACT Connect, our ground-breaking scheme for care experienced young people and adults.  New staff and workers will join us as we  embark on a journey to become a wholly trauma-informed organisation with the aim of increasing our effectiveness and improving outcomes for the children and young people in our care.

As a self-employed worker with TACT, you will be a part of our amazing team of professionals working with our organisational values at the heart of their everyday practice. You can review our values here.

We are recruiting sessional assessing social workers to undertake Form F assessments .  Our assessments are undertaken face to face. Applicants should be able to travel across South London, Dorset and Hampshire areas for assessment visits to prospective foster carers. Travel will include the following areas.

• South London, Dorset and Hampshire.

Key Duties for Form F Assessors include:

• To undertake and complete Form F assessments in the timescale set out in our policy and guidance.
• To visit personal referees as identified on application form for prospective foster carers.
• To ensure that all checks and references are undertaken and completed.
• To provide to the supervisor, regular written updates of the draft assessment.
• To liaise with our administrative team concerning the progress of administrative checks and completion of the Form F.
• To be available for supervision, consultation or liaison as required.
• To be available to present completed Form Fs to the virtual fostering panel and provide support to the applicants through this process.
• To be aware of our child protection procedures and immediately report any child protection matter or concerns to a TACT manager and any relevant placing authority and the area authority.
• To carry out the duties in line with our Foster Carer and Supervising Social Worker Standards and Practice Guidance.

Rates of Pay for Form F Assessors

• We will pay £2250 (inclusive of VAT) + up to £500 bonus payments (if criteria are met) upon submission of a successfully completed Form F Assessment.
• £37.50 per hour for assessments which are not completed, and any other piece of work.

Please see the Self-Employed Form F Assessor Job Information Pack for a full breakdown of role requirements. 

You will be DipSW, CSS or CQSW qualified and registered with the relevant regulatory body (Social Work England).

An Enhanced DBS check will be required for this role and will be undertaken  by TACT on your behalf.

Closing Date: Sunday 31st August 2025

Interview Date: Wednesday 10th September 2025 

Safeguarding is everyone’s business and we believe that only the people with the right skills and values should work in social work.  As part of our commitment to safeguarding, we properly examine the skills, experience, qualifications and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard our young people. All staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

We do not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Housing Management Officer to play a pivotal role in our Housing Services in London.

Sounds great, what will I be doing?

The role is responsible for delivering full housing management services across a portfolio of 50–100 supported accommodation units, with a focus on tenancy sustainment, legal compliance, and strong financial performance. This includes facilitating onboarding and exit processes for service users, promoting tenancy expectations early on, and embedding a Psychologically Informed Environment (PIPE) approach. Accurate and GDPR-compliant tenancy records must be maintained, with regular monitoring and reporting on tenancy issues through internal dashboards and quarterly reviews.

The position also involves driving rent and service charge collection, preventing arrears through proactive engagement, and taking recovery action where needed. The postholder will provide specialist advice on housing benefits, manage claims and appeals, and oversee invoicing and reconciliation with external agencies. Additionally, they will ensure timely repair reporting and resolution, maintain communication with residents and staff on maintenance progress, and uphold property standards to meet compliance requirements.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The role requires strong experience in rent collection, arrears recovery, and applying the pre-action protocol, alongside the ability to manage welfare benefit claims and navigate complex DWP and Housing Benefit systems. It involves working directly with vulnerable individuals, including those experiencing mental health issues, substance dependency, domestic abuse, and young people with additional support needs. The post demands in-depth knowledge of tenancy and housing management functions, a good understanding of benefits systems, and awareness of the legal framework surrounding arrears enforcement. Experience in partnership working with local authorities, support workers, and external agencies is essential.

Candidates must be proficient in Microsoft Office and housing management systems, with the ability to maintain accurate electronic records, analyse and present financial data, and produce high-quality written communications. Strong interpersonal and communication skills are vital, as is the ability to work sensitively with service users while building effective relationships with stakeholders. The role requires self-motivation, excellent time management, the ability to work independently, a strong sense of accountability, and the flexibility to travel between accommodation sites to meet service users in person.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Philanthropy and Trusts Team Coordinator 

Contract: Permanent, 35 hours per week, Full time 

Salary: £27,697 - £29,063 per year with excellent benefits 

Location: London, UK

UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel).

60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the Team 

It’s an exciting time to join WaterAid’s Philanthropy and Trusts team which has been spotlighted for growth within the Fundraising Department. We’re a creative and ambitious team of highly skilled fundraisers, working with both existing and new donors to make WaterAid’s mission a reality.

About the Role

As our proactive and organised Philanthropy and Trusts Team Coordinator you will play a key role in ensuring the smooth running of our team’s day-to-day activities, including the management of our CRM system and working on special projects to support our strategy.

In this role, you’ll: 

• Lead the team’s administrative support, helping us to keep running efficiently and effectively.

• Manage the income and expenditure monitoring processes, and play a significant role in the team's yearly business planning.

• Support the development of proposals and reports on WaterAid’s work

• Manage the Nimbus CRM database for the P&T Team to ensure data integrity and accuracy, including  but not limited to administrative support for fundraisers, logging enquiries and income monitoring, team KPI tracking, Nimbus updates and developments, ensuring compliance with GDPR and other data protection regulations.

To be successful, you’ll need: 

• Excellent organisation and time management skills
• A positive and can-do attitude
• Experience working collaboratively and building effective working relationships
• Experience of producing high quality communications for team members with ability to tailor for varied audiences;
• Demonstrable accuracy and attention to detail
• Ability to organise and maintain information storage systems
• Experience of streamlining processes for business efficiency

Closing date: Applications will close at 23:59 on 1st September 2025. Shortlisting and interviews may take place on a rolling basis, and the application process will close if a suitable candidate is found prior to the advertised closing date
How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and cover letter. 

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy.

Benefits

• 36 days' holiday (including 8 Bank Holidays) 
• Option to buy an extra 5 days annual leave 
• We offer a generous pension plan with employer contribution of up to 10% 
• Wide range of flexible and agile-working arrangement 
• Season Ticket Loan 
• Free annual eye tests 
• Pay as You Give charitable giving scheme 
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave. 
•  Sabbaticals 
• Volunteer Day 

Our Commitment:

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Service User Engagement Lead to support our Criminal Justice services

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

Job Summary

Advance’s Minerva service works with women and young women and girls involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.

Working as a Service User Engagement Lead you will be responsible for supporting the operational delivery of our service user engagement programme that will be a part of the Minerva service across London, including leading a team of CJS community champions and ambassadors and supporting in the oversight and delivery this programme across our 3 criminal justice services. In addition, this role requires you to build effective relationships with the criminal justice teams across London, and the regions alongside our partners and service users.

An integral part of the Service User Engagement Lead role will include delivering planned monthly supervision and ad-hoc supervision and having oversight of safeguarding and risk management for the CJS champions and ambassadors that you are working alongside. You will support the Senior Service Manager and Service Managers in delivering key information to keyworkers, in staff meetings and in day-to-day interactions to help promote the service user engagement programme.

You will lead your team and service while working collaboratively with fellow Advance managers and teams, external agencies and key stakeholders across London to provide a consistent and holistic service.

Key responsibilities and duties

• Support the recruitment, onboarding, and exit processes for champions and ambassadors including processing checks and welcome packs. Creating and supporting a positive culture of CJS Champions and ambassadors within the service
• To ensure the voice of service users is heard, valued and have influence throughout all areas of services, development design and delivery
• Supporting the CJS champions and ambassadors in post with their professional development
• Support with coproduction of projects across sites including coproduction space and service user activities, representing the views and opinions of those who access our services by leading on service user board meetings, focus groups and training sessions.
• Oversight of the welfare and wellbeing of CJS Champions and ambassadors
• Embed processes that enable you to engage with those who access our services, by listening to their views and asking for their feedback. Provide feedback and updates to those who access our services informing them of any changes and decisions.
• Work with staff and the local community to improve and develop the service, promoting our strategy
• Maintain accurate and up-to-date records on champions and ambassadors and service user engagement via our internal database and spreadsheets.
• Manage invitations, bookings, and logistics for internal and external events, meetings or workshops involving CJS community champions and ambassadors
• Ensure all CJS champion and service user information is managed confidentially and in line with Data Protection regulations.
• Keep CJS champions and ambassadors training and participation records up to date.
• Support in monitoring engagement levels and preparing basic reports or summaries on Service User Involvement champions and ambassadors.
• Be responsible for your own personal learning/development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.
• Work collaboratively with the Service Managers to ensure that the work supporting women in the CJS is a coherent and well organised service, meeting regularly to communicate issues across the team and reporting achievements, challenges and proposed solutions.

About You:

To be successful as the Service User Engagement Lead you will need the below experience and skills:

You are an organised and empathetic individual with experience in supporting service user involvement and champion/ambassador programmes. You’re confident managing the full lifecycle of engagement - from recruitment and onboarding to professional development and exit processes - ensuring safeguarding and data protection protocols are followed at all times. You have a strong understanding of co-production principles and are passionate about ensuring the voices of those with lived experience are heard, valued, and embedded in service design and delivery. Your ability to build positive relationships enables you to effectively support the welfare and wellbeing of community champions and ambassadors, while also engaging wider staff and community networks to improve services. With strong administrative skills, you’re confident in managing data systems, coordinating events, and maintaining accurate records. You’re proactive in monitoring engagement levels and can contribute to reporting and service development activities. Collaborative by nature, you work well within a team, communicate effectively, and are committed to continuous learning. You stay up to date with relevant legislation, policy, and best practice, and thrive in environments that value service user voice, equality, and community impact.

ow to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

• Closing Date for Applications: Sunday 31st August 2025*
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team at Advance and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

A unique and exciting opportunity has arisen for an individual to join a dynamic and growing satellite Students’ Union in the heart of Canary Wharf. This role will have the opportunity to tap into a variety of different areas of Students’ Union life working with the Students’ Union Manager (London) and Student Experience Coordinator to develop and deliver a bespoke range of opportunities for our students studying at the University of Sunderland in London.

This is a newly funded post for the organisation, recognising the impact that the Students’ Union in London, has on the lives and experiences of our students studying at the University of Sunderland in London.

About The East End Community Foundation (EECF)

EECF supports communities through our charitable activities of grants and programmes.  In 2024/25 these totalled over £1.6m and we intend to increase our grant making year on year to provide greater and longer-term support so we can continue to make a difference to the lives of local people by supporting vital community-based projects with grant funding. We are looking for a committed individual with knowledge of the local area to join the Grants and Programmes Team. Working as part of our small and busy team you will ensure that EECF delivers an accessible and credible grants service by providing advice, guidance and support to potential grant applicants, assessing applications for funding, and monitoring and evaluating the impact of our grant making.

About You

This is a great opportunity for someone with experience of grant making or applying for funding, and of working in and for the charitable sector, and/or starting out in a career in grant making. We need someone who is a confident communicator and team player. You should be highly efficient with the ability to work across multiple strands to strict deadlines, demonstrate strong organisational skills and build positive relationships with local community organisations. 

The Role

Position: Grants Officer

Responsible to: Head of Grants and Programmes

Hours: 35 hours per week (full-time)

Annual Leave: 23 days (increasing incrementally to 30), plus public holidays

Key Responsibilities: 

· Assist the team in developing, managing, delivering and promoting EECF’s grants programmes.

· Provide information, advice and guidance to grant applicants

· Complete the assessment of grant applications including making phone calls/visits, and completing due diligence checks

· Manage a caseload of grantees including building relationships with grantees, liaising and agreeing outcomes for funded projects, preparing and issuing grant contracts, working with groups through the delivery of their projects to final reporting

· Ensure all information including grant applications are accurately recorded in a timely fashion on the database system Salesforce

· Conduct regular outreach and participate in networking events and awareness raising sessions aimed at potential grant applicants or recipients

· Review end of grant reports and collate information to provide annual reports on grant programmes 

· Contribute to the maintenance and development of grant making systems, policies and procedures including guidance notes, application forms and reporting structures

· Keep abreast of good practice in grant making and new initiatives being implemented by other local grant makers and community foundations

· Undertake such other tasks as may be required to meet the needs of the post as they arise and to ensure the smooth running of EECF’s grant making programmes and charitable activities 

Person Specification:  

Essential Experience/Skills  

· Knowledge and/or experience of delivering a grant making programme or of fundraising

· Understanding of the voluntary sector and community needs in the East End of London

· Excellent attention to detail with the ability to work accurately to strict deadlines

· Able to manage, prioritise and organise your own workload

· Strong written and oral communication

· Strong IT and administrative skills

· Able to work independently and as part of a small team

Desirable Experience/Skills (not required but would be beneficial)  

· Knowledge of CRM systems

· Budget management experience 

· Participatory grant-making

· Experience of public speaking

Personal Qualities  

· Flexible and adaptable with good interpersonal skills and a ‘can-do’ approach

· Self-motivated and able to work on own initiative

· Dependable and reliable with the ability to be productive under time pressure

· Positive, resilient and supportive

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis.

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The ethos of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; The Social Mobility List and Black Charity Leaders.

Main duties

Fundraising CRM Project Leadership

• Lead the end-to-end project to replace the current CRM system, including an audit of existing data, research into CRM options, supplier selection and full onboarding and implementation.
• Manage and maintain the current Salesforce system during the review period, ensuring it remains functional, accurate, and fit for purpose while supporting the transition process.
• Act as the day-to-day lead for the CRM system within the Fundraising and Communications team, ensuring it meets team needs and supports strategic goals.

CRM and Data Management

• Maintain and improve the quality of supporter data through regular cleansing, deduplication, and tagging to ensure accuracy and GDPR compliance.
• Working with data flows and setting up integrations, ensuring the system runs smoothly on an ongoing basis, making updates, troubleshooting issues whilst maintaining data consistency.
• Work with the Finance team to support integration between the CRM and finance systems for seamless donation and income reporting.

Data Selections, Segmentation and Campaign Support

• Collaborate with the Fundraising team to perform targeted data selections for appeals, newsletters, stewardship journeys, and events.
• Develop and maintain segmentation structures and logic to support personalised supporter journeys and strategic targeting.
• Work closely with the Marketing and Communications team to provide campaign-ready data for fundraising, advocacy, and engagement activities.

Reporting and Insight

• Design, build, and maintain dashboards and reports that provide real time insight into fundraising performance, donor behaviour and campaign results.
• Create and deliver regular and ad hoc fundraising analysis to inform strategic decisions and performance tracking.
• Proactively identify opportunities to improve donor retention, upgrade journeys and lifetime value through data driven insight.

Key responsibilities

• In conjunction with your Line Manager, continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
• Proactively flag any data integrity issues with Line Manager and help develop action plans as required.
• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
• Participate in regular supervision and annual appraisal and help in identifying your own job-related development and training needs.
• Ensure that all The Passage’s policies and procedures are adhered to and contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
• At all times, undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage and uphold standards expected by The Fundraising Regulator.
• Undertake any other duties that may be required which are commensurate with the role.

Desired experience

• Experience of using a database to accurately enter and manage data.
• Working extensively with Fundraising CRM systems.
• Experience of working in the charity sector.
• Implementing policies and procedures.
• Running reports and analysing data.
• Understanding of data protection and GDPR principles.

Desired knowledge

• Experience of using a database to accurately enter and manage data.
• Working extensively with Fundraising CRM systems.
• Experience of working in the charity sector.
• Implementing policies and procedures.
• Running reports and analysing data.
• Understanding of data protection and GDPR principles.

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

Apply

We’re seeking a Finance Manager to lead robust financial reporting and governance across 80 parish sites, while supporting central operations from our Crawley base.

In this key role, you’ll produce timely and accurate management accounts, oversee cloud-based reporting, and lead on the preparation of annual statutory accounts. You’ll be the primary contact for external auditors and play a central part in reporting to our Trustees and Diocesan Finance Committee.

You’ll also manage cashflow forecasting, tax compliance, treasury and investment activity, and VAT (for one subsidiary). Charity sector experience is highly desirable, but your collaborative, flexible leadership—especially of a diverse network of staff and volunteer finance teams—will be most essential.

Reporting to the Chief Operating Officer, you’ll oversee the support of cloud-based reporting for 80 parish sites and the delivery of timely, accurate management accounts for central operations based at our Crawley site. You will have a key role in providing high-quality financial reporting to our Trustees and Diocesan Finance Committee (DFC). You'll also lead the team in producing statutory audited accounts, acting as the principal contact for external auditors.

With additional responsibility for cashflow forecasting, treasury and investment management, tax compliance, VAT (for one subsidiary), and gift aid, this role ensures that the Diocese maintains robust financial governance. While Charity sector experience is a significant advantage in this position, it is your flexible and positive leadership of a diverse staff and volunteer finance community across some 80 sites that will set you apart.

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This is an in person role which involves the supervision of junior staff, it is based at our Crawley office (option for some hybrid working).

We’re recruiting a fundraiser and project development manager to build on our creative, award-winning work addressing climate change and fuel poverty in practical, tangible ways. 

This is an exciting opportunity for someone who shares our vision of a different energy future: one in which energy is generated renewably and used sustainably whilst leaving no one behind in the journey. We are looking for someone who understands the energy sector and the unique role that a community energy group can play in the energy transition. It is a role for someone who can imagine community solutions to energy sector issues and to translate these into fundable projects. 

Your role will be to work with our board of Directors and staff to come to an understanding of our mission and values and our strategic priorities and develop and resource projects that will enable us to meet those priorities filling gaps in provision. In a practical sense, you will work with stakeholders e.g. our staff, our members, local community groups, local authorities and clients to generate ideas for future projects. The direction of travel should be broadly determined by our recent strategic review.

You will work closely with our CEO and our Board of Directors to prioritise project ideas. You will develop partnerships, refine project ideas, identify sources of funding (Trusts and Grantmakers, Corporate Giving), draft bids and cost delivery on a full cost recovery basis, submit bids and if funding is awarded, mobilise the team to deliver the work. This role provides a big and exciting challenge for someone who knows the energy sector, understands the opportunity of community and grassroots solutions, who brings excellent written communication skills and is willing to learn how to fundraise.

Responsibilities:

Grant Fundraising Support:

• Work with the Selce community (the board, staff, volunteers and other stakeholders) to generate new project ideas that support our strategic mission 
• Research and identify potential grant-making trusts, foundations, and statutory bodies that will fund project proposals
• Prepare high-quality grant applications; this includes calculating budget requirements, formulating proposals, writing proposals
• Manage the grant administration process and maintain accurate records of funding opportunities and applications in the fundraising calendar.

Commissioned Work & Tendering Support:

• Assist in researching and identifying opportunities for commissioned work.
• Support the preparation of tender documents and proposals, including gathering necessary information, budgeting and formatting submissions.
• Provide administrative support for contract negotiation and agreement finalisation.

Community Share Capital

• Draft community share offer brochures and associated documentation
• Support the implementation of strategies to raise community share capital.
• Assist in planning and executing share offer campaigns, including preparing marketing materials and organising investor events.
• Help manage investor communications and data, ensuring compliance with cooperative principles and financial regulations.

Develop and Maintain Relationships

• Assist in building and nurturing relationships with funders, commissioners, and community investors through effective communication.
• Support the organisation’s representation at external events and networking opportunities.

Skills & Experience:

The ability to imagine and innovate and thereby build fundable project-based solutions working in partnership with stakeholders is more important that fundraising experience per se. This post would suit an Energy Policy graduate that has experience of either community energy or journalism (and therefore brings strong writing skills) or environmental projects

Essential:

• Knowledge of the Energy Sector: Understand the energy markets and the energy industry. Also bring a good understanding of community energy, fuel poverty, and energy efficiency
• Strong Writing Skills: Ability to write clear, concise, and compelling content for proposals, reports, and communications.
• Research & Analytical Skills: Capable of conducting thorough research 
• Excell Skills: Excellent Excel skills and the ability to calculate project budgets
• Organisational & Administrative Skills: Highly organised with excellent attention to detail, capable of managing multiple tasks and deadlines effectively.
• Communication and relationship management: Good interpersonal and communication skills, both written and verbal.
• IT Proficiency: Competent in using Microsoft Office Suite (Excel, Word, PowerPoint) 
• Passion for Mission: A genuine commitment to the values and mission of a charitable cooperative focused on energy transition and social impact.
Desirable:
• Fundraising Experience: Some demonstrable experience in fundraising activities, ideally within a charity or non-profit setting.
• Understanding of cooperative finance models or experience with community share offers.

Job title: Global Admissions Associate
Department: Education
Reports to: Senior Global Admissions Manager  
Location: London (UK) - hybrid working 
Salary: £27,500 per annum (London) 
Working pattern: Full time, 38.5 hours per week
Duration of contract: Permanent 
Start date: As soon as possible (ideally by October 2025)

Do you want to help shape the future of global student admissions?

We’re looking for a motivated and collaborative Global Admissions Associate to join UWC International and support the delivery of our 2030 strategy. In this newly created role, you’ll help strengthen our Global Selection Programme (GSP), with a particular focus on volunteer engagement and clear, effective communication. You’ll also play a vital role in developing an alternative admissions pathway for students who currently face barriers to applying—expanding access to a transformative education.
Working closely with colleagues and supporting targeted working groups, you’ll contribute to improving how we allocate over 2,000 International Baccalaureate places each year across our national committees. If you’re passionate about access to education and thrive in collaborative, cross-cultural environments, we’d love to hear from you.

About us

Changing the world takes passion and dedication

UWC is a global movement of 18 schools across four continents with a shared mission: to make education a force for peace and a sustainable future. Each year, we bring together young people from over 150 countries and diverse backgrounds to live and learn together in richly diverse, international settings – developing not only academic excellence, but cross-cultural understanding and a drive for social impact. UWC students don’t just prepare for exams, they prepare to lead change. Through real-world challenges, they build the skills, compassion and courage to make a difference. 

Our students go on to become leaders in politics, NGOs, business, education and grassroots movements – people shaping a more just and sustainable world. Today, our global network includes more than 85,000 changemakers united by the values they lived at UWC. 

About UWC International 

UWC International is the operational arm of UWC, a UK-registered and Germany-registered charity at the heart of the global UWC movement. Based in London and Berlin, our team works closely with stakeholders across the UWC network and supports a global alumni community of over 85,000 changemakers.

Our work includes global fundraising, communications, promotion and support for the network of more than 150 UWC national committees. We also lead on global strategy and provide key services to UWC schools and colleges.

We are proud to reflect the diversity we champion. Our international team represents over 25 nationalities, bringing a wide range of perspectives and lived experiences. We are committed to anti-racism, diversity, equity and inclusion (ARDEI) across all aspects of our work – ensuring our organisational culture reflects the values we promote across the UWC movement.

What we offer

As part of a commitment to our employees, we offer the following:

UWC International London

• Hybrid working -  we operate hybrid working arrangements, with at least 20% of the week worked in the office and up to 80% worked from home. 
• Flexible working hours - our standard working hours are 38.5 per week. We support flexible working and are happy to discuss different working patterns.
• Generous annual leave allowance – we offer 28 days holidays per year plus 8 public holidays (pro rata for part-time or fixed-term contracts).
• Paid leave for personal growth - up to 2 days per year for volunteering or up to 2 days per year for study leave. 
• Learning & development opportunities – we have access to various learning and development platforms to support your professional growth.
• Income Protection & well-being support - We offer income protection to all employees, an Employee Assistance Programme (EAP) with access to a legal support helpline, remote GP appointments, medical second opinions, mental health support, physiotherapy, lifestyle coaching, personal trainer and nutritionist sessions, and a well-being calendar featuring podcasts and webinars. 
• Exclusive discounts & perks - with access to a range of discounts across shopping, dining, lifestyle and entertainment, with thousands of offers on hundreds of top retailers.
• Cycle to Work scheme and eyecare vouchers
• Enhanced maternity and enhanced paternity leave
• Higher-than-standard pension contribution scheme - UWC International will contribute up to 8% of the employee’s gross salary toward their Pension scheme with NEST.

Visa requirements

Anyone who applies to work at UWC International in London must have a work visa before starting employment, in compliance with the relevant immigration rules. Please provide confirmation of your eligibility to indefinitely work or reside in the UK in your application. Any offers of employment made by UWC International will be subject to a right-to-work check on your immigration status.

Application Process

Do you want to be part of our team? To apply, please submit an up to date copy of your CV along with a cover letter in English (each a maximum of 2 pages).

Applications will be reviewed on a rolling basis, if you are interested, please submit your application as soon as possible. 

Your cover letter must:

• Outline your experience, skills and competencies against the Person specification section in the attached Job Description.
• Explain why you want to join UWC International, and specify your preferred location.
• Provide confirmation of your eligibility to work or reside in the UK.
• Provide the name and contact details of two referees, including their job title, email address and the capacity in which you are known to them. References are taken up prior to the second round interviews. We will not contact your referees without first letting you know.

Please note that CVs received without a cover letter, including the information requested above will not be considered. 

Deadline for application: 11.59 AM (UK time) on 5 September 2025

Interview and/or assessment dates:  

• First round interviews on 10 September (remote)
• Second round interviews on 15 September (remote)

For further information on this opportunity, please see the detailed job description attached.

Safeguarding Statement

The job holder might have to travel to UWC schools and colleges. Therefore, a Basic DBS check (Disclosure and Barring Service) or international equivalent will be required before any job offer is made. We will also take up references before the second stage of the interview process. Referees will not be contacted without your consent.

Diversity Statement

UWC places deliberate diversity at the heart of our educational model because of its critical importance in our mission ‘to unite people, nations and cultures for peace and a sustainable future’.

At the UWC International Office, we believe this commitment to deliberate diversity must be reflected within our team, organisational practices, policies and culture. We recognise people with different backgrounds, skills, attitudes and experiences bring fresh ideas and perceptions, and we encourage and leverage these differences to make our work more relevant and accessible.

We will not discriminate or tolerate discriminatory behaviour on any grounds such as, but not limited to, race, gender, disability, nationality, national or ethnic origin, religion or belief, marital/partnership or family status, sexual orientation, age or socioeconomic background. 

We strive to be an inclusive workplace where everyone feels a sense of belonging, has a voice, can raise concerns, and feels comfortable and confident. We expect everyone who works with us to share this commitment and to act accordingly as we aspire best to serve the UWC mission and our global community. It is an ongoing journey and we welcome all those ready to travel with us.