Information and support nurse jobs
People & Operations Officer
Florence Nightingale Foundation
London/Hybrid with 3 days a week in the office in SE1 1SZ
Full time (35 hours per week) with flexible working
Fixed term contract for 18 months with potential for extension
Salary £36,271
Excellent benefits including annual leave allowance starting at 27 days, pay progression scheme, flexible and hybrid working, employer pension contribution, death in service policy, personal and professional development opportunities, and Employee Assistance Programme
Are you proactive and self-motivated and do you actively look for opportunities to make improvements and efficiencies?
Charity People are delighted to be working with Florence Nightingale Foundation (FNF), a UK-based charity that supports nurses and midwives to promote health, improve care and save lives, to recruit a People & Operations Officer.
Inspired by the work of Florence Nightingale, FNF is a voice for the nursing and midwifery profession and is working across the UK and internationally to reach one million nurses and midwives by 2027: enabling nurses and midwives to connect, lead, and influence healthcare.
FNF's focus is on improving health, clinical outcomes and patient experience, through building nursing and midwifery leadership capacity and capability. They also work to convene and support nurses and midwives to shape the health and care policy agenda, and create a future where nursing and midwifery perspectives are valued and policies are informed by the professions' evidence, expertise and needs.
The People & Operations Officer will join a busy operations team. This is a new, multifaceted role, with responsibility for looking after the team and the smooth and safe running of the FNF office and operations.
Key responsibilities
- Office and IT Management: Oversee day-to-day office operations and ensure a productive working environment, including office management and maintenance, supplies, IT systems, and coordination with external providers.
- Health and Safety: Conduct and support risk assessments, maintain incident reporting systems, and act as a trained fire warden and first aider (training provided), ensuring compliance with relevant legislation and audits.
- HR Administration Support: Coordinate recruitment administration, onboarding of new staff, HR data reporting, administration of annual leave and other benefits, HR system maintenance, and maintenance of employee records in alignment with internal policies and regulation.
- Policy, Governance and Operations Support: Assist and coordinate with policy review and development, and provide general operations support including event logistics and administration, coordinating meetings and taking minutes.
The People & Operations Officer will have proven experience of working in a varied operational role within the non-profit sector. You will have demonstrable experience in and/or an understanding of health and safety management, as well as experience of managing relationships with vendors. The ideal candidate will have experience of supporting HR processes and activities, reviewing and improving processes and experience developing and implementing policies and procedures (desirable).
With excellent attention to detail and exceptional administration skills, you will be confident and committed to suggesting improvements and in developing initiatives that will continually improve efficiencies and ways of working throughout FNF. You will have strong written and verbal communication skills to interact with people internally and externally and will demonstrate a high level of integrity and professionalism. The People and Operations Officer will have a working knowledge of MS Office and strong digital administration and CRM skills (ideally Salesforce). You will be highly organised with the ability to mutli-task and prioritise to meet deadlines whilst being adaptable and flexible.
If you are excited by this opportunity and would like to apply, we would be delighted to hear from you.
How to apply
Please share an up-to-date version of your CV via the link below. Jen D'Souza at Charity People will be in touch with the full job pack and further details on how to apply. The application process is CV and Supporting Statement. The closing date is 5pm on Tuesday 20 May with interviews scheduled for Thursday 5 and Friday 6 June.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Department: Governance, Compliance and Risk
Location: remote working, with travel including to Head Office in Aldgate, London on ad-hoc basis
Closing date: Tuesday 13th May at 11.59pm
First stage interview : 20th May (via MS Teams)
Second stage interview: 22nd May (via MS Teams)
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
Join Dementia UK as Head of Governance, Compliance and Risk, where you will help the charity and its workforce comply with all necessary regulations and manage risks to the organisation, its employees, clients, reputation, assets and the interests of stakeholders.
As part of the governance team, you will work with senior managers across the organisation as a trusted advisor, providing day-to-day coordination and oversight of all governance bodies, meetings and working groups. You will also support the efficient flow of information to the Director of Finance and Corporate Services, enabling them to update the Trustee Board effectively.
You will play a major role in making sure that the policies set by the charity are strictly followed by the entire workforce. This diverse workforce includes volunteers, employees, sessional workers and consultants. You will be responsible for maintaining messaging and behaviour that reflect the necessary rules and regulations, providing assurance that the charity complies with both external requirements and internal policies.
Additionally, you will oversee the operational requirements relating to insurance and develop effective plans to manage crises (including business continuity plans) or respond to compliance breaches.
The ideal candidate will hold a university degree in a business-related discipline, complemented by a relevant postgraduate qualification and professional certification (such as IRM Qualification, IA Cert, CIA, or Chartered Internal Auditor). You will demonstrate a thorough understanding of risk and regulatory frameworks, supported by extensive senior leadership experience in compliance and risk management within a public sector or not-for-profit environment. You will also have a strong track record of supporting internal audits from initiation through to the completion of action points, alongside a proven ability to engage and collaborate effectively with a wide range of stakeholders both within and external to the organisation.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recruitment team.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
About you
Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?
Myeloma UK is looking for a motivated and pro-active Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate. You will have experience of analysing, developing, and communicating policy issues, excellent communication and influencing skills and the ability to present findings and recommendations to a range of audiences. The post holder will have excellent attention to detail and the ability to prioritise and work under pressure.
The successful candidate will be a highly regarded ambassador for Myeloma UK with a desire to continuously improve and to make a difference while working flexibility and using their own initiative.
Experience of public/patient engagement work, participating in government policy consultations and patient advocacy campaign work would be beneficial but not essential.
About the role
As the Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will support Myeloma UK’s ambition to deliver personalised medicine, such that every person living with and affected by myeloma and associated conditions has access to the best diagnostics, treatment and care services and quality of life experience.
Your role is vital to developing strategic approaches to UK health policy legislation and consultations to ensure that UK government and devolved nations healthcare policy supports the needs of people living with and affected by myeloma and associated conditions.
You will support the Policy Manager to assess existing healthcare policies, regulations and legislation to understand their implications for myeloma-specific healthcare systems, providers and patients
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 12 May 2025 and interviews will be held w/c 19 May 2025.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role is a key part of the Doctors of the World (DOTW) UK Policy and Advocacy team, contributing to the implementation of our three-year strategy and maximising the impact of our policy and advocacy function. The team focuses on influencing UK health and migration policy, improving access to NHS services for minoritised communities and populations and strengthening the right to health in the UK.
The post holder will play a critical role in ensuring DOTW UK’s advocacy and influencing work is informed by our service users’ experiences and seeks to bring about the changes they want to see. To this end, the role will lead work with DOTWs expert by experience group, liaising and coordinating different engagement activities, identifying co-production opportunities and supporting members of the group to meaningfully participate in the organisation’s advocacy work and drive change.
Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.
We are recruiting for this role on a rolling basis; we will review all applications on receipt and invite applicants that meet the minimum requirements to interview.
We work tirelessly to empower excluded people to access healthcare.

The client requests no contact from agencies or media sales.
This role offers 37.5 hours per week, with shifts between 9am – 5pm Monday to Friday with salary between £45,793 to £49,506 per annum
Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.
An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
What you will be doing:
- Plan and deliver a programme of audits, ensuring action plans are implemented and monitored.
- Communicate findings with Registered Managers, department leads, and senior care staff to drive service improvements.
- Identify trends, lessons learned and support the development of robust quality strategies.
- Work closely with clinical colleagues to implement best practice guidance and evaluate its impact.
- Lead and support quality improvement projects within the care home.
- Liaise with external quality teams and regulators to implement local initiatives.
- Support audits at other RBL care homes, collaborating with other Quality and Performance Managers to align standards and share learning.
- Facilitate clinical governance and audit group meetings.
What we re looking for:
- Level 4 Diploma in Health & Social Care (or equivalent)
- Experience in audits, quality assurance, and service improvement
- Strong communication and stakeholder engagement skills
- Ongoing CPD in care quality or person-centred practice
- Full UK driving licence
You may also have Level 5 Diploma or equivalent, RGN (Adults) qualification and/or training in audit or quality improvement.
Employee benefits include:
- 25 day’s paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution (until 5 years’ service reached, when 14% employer contribution achievable)
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
- Professional subscription paid by RBL (where it is essential to the role)
- DBS (criminal records) screening paid by RBL (where it is essential to the role).
- Employee Assistance Programme: Provides confidential counselling, financial and legal advice
About Maurice House
Maurice House is one of six Royal British Legion care homes, offering high-quality residential, nursing, and dementia care to veterans and their families. Set in 12 acres of grounds, it features 77 en-suite rooms, a specialist dementia lodge for up to 30 residents, and a warm, community-focused environment supported by expert staff and a wide range of activities.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
About you
Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?
Myeloma UK is looking for a motivated and highly proactive Senior Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate.
You will have experience in analysing, developing, and communicating complex policy issues, strong communication skills, and the ability to prioritise a fast-moving and wide-ranging workload.
You will also have experience working collaboratively and building relationships with a range of internal and external stakeholders.
You will have the ability to present findings and recommendations to a range of audiences and produce high-quality succinct briefings in a timely fashion, underpinned by evidence.
Empathy and sensitivity are required to work closely with patients and their families and friends.
Experience in the health charity sector, public/patient engagement work, and working on the National Institute of Health Care Excellence (NICE) and Scottish Medicines Consortium (SMC) consultation processes would be beneficial but not essential.
About the role
As Senior Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will represent the charity externally including national meetings with senior healthcare decision makers.
Your role is vital to developing strategic approaches to health technology appraisals (HTA), regulatory pathways (MHRA), clinical development programmes (academic and industry clinical trials) and commissioning routes to broaden access to new myeloma drug therapies and diagnostic technologies.
You will apply your skills flexibly across key policy areas including access to treatment, patient voice, stakeholder engagement and general healthcare policy and work with colleagues in communications and fundraising to make sure our supporters and the wider myeloma community understand the positive impact we make.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 12 May 2025 and interviews will be held w/c 19 May 2025.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Following a successful 12-year tenure by the current Chief Executive Officer, South Yorkshire Eating Disorders Association (SYEDA) is seeking a new leader to guide the organisation into its next exciting chapter.
Rooted in lived experience and developed over three decades, SYEDA is a leading regional charity offering support to individuals affected by eating disorders, along with their carers and the professionals who support them. The organisation has recently secured a major five-year contract, along with additional grant funding, to expand both its clinical services and early intervention work, including innovative programmes in schools and community settings.
This opportunity calls for a forward-thinking, emotionally intelligent, and strategic leader with the vision and capability to build on a strong foundation—enhancing reach, influence, and impact across the region.
As CEO, you will:
- Lead SYEDA’s strategy and vision, working closely with a committed Board and team
- Oversee the delivery of clinical and preventative services, ensuring high standards of care, access and innovation
- Support and develop the staff team (~20 people), embedding a culture of inclusion, learning, and wellbeing
- Drive income generation and ensure financial sustainability
- Represent SYEDA regionally and nationally.
About you:
You’re an experienced senior leader with proven experience in people management, strategy, and operational delivery. You understand the importance of good governance and inclusive leadership. Ideally, you’ve worked in or alongside the NHS or charity sector, and you bring passion for health/social care, EDI, and recovery.
Why join SYEDA?
· To become part of a specialist charity with a growing national profile, a financially stable, and with ambitious plans for future growth.
· To join and promote a warm, collaborative culture with a strong commitment strong commitment to incorporating lived experience at all levels of the organisation.
· For an opportunity to shape support for some of the most underrepresented individuals in the mental health field today.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Overview
Doctors of the World UK is part of the global Médecins du Monde network, which delivers over 400 medical humanitarian projects in more than 70 countries through 6,000 volunteers. Our vision is of a world in which vulnerable people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.
Through our health programmes and advocacy, we work to ensure excluded people overcome barriers to realising their right to healthcare. Since opening in the UK in 1998, we’ve raised £10m for overseas humanitarian and emergency programmes, helped 20,000 service users here and fought for healthcare as a human right for all.
As Head of Fundraising and Communications, you will manage a high-performing team of four staff: Database & Donor Manager, Communications & Engagement Manager. Community & Events Officer and the International Development Manager. Your key priority is to raise the income required as per the agreed annual income budgets for the organisation, managing all relevant income streams that include Trusts & Foundations, Events & Community, Corporate, Statutory, International and Individual Giving. You do not need to demsontrate an expertise in all of these streams. You are also responsible for ensuring that all communications messaging is strengthening our brand and engaging our supporters.
Finally, you are an active member participating in the Senior Management Team contributing insights and strategies that align with the charity’s development goals. By engaging in this leadership role, the Head of Fundraising and Communications role will help to drive the charity's mission forward, ensuring long-term sustainability and impact.
Those with lived experience of migration, the asylum system, homelessness, or exclusion from health services are encouraged to apply.
For more information on the role, including a person specification, please refer to the role profile. To speak to someone about the position please contact Simon Tyler, Executive Director.
Benefits
- 28 days annual leave plus bank holidays
- Additional leave days, on top of the 28 days per calendar year:
o Birthday leave
o Religious leave
o 2 days for volunteering
o 1 day for moving house/relocating
- Pension
- Cycle to work scheme
- Flexible working: operating on a 35hr working week
- Registered as a London living wage employer
- Eye tests and subsidised glasses/contact lens
- Blue light card
- Breastfeeding arrangements
Salary & Contract
Full time 35 hrs per week
£51,300 per annum
Closing Date:
Tuesday 27th May at 5pm.
Interviews:
W/C: 9th June. However we endeavour to review the applications on a rolling basis and may look to interview sooner than the deadline if the candidates are suitable for the role.
How to Apply
To apply, please submit your CV & Covering Letter with the following details:
Your CV and cover letter should be clearly tailored to the position and should reference points from the person specification section of the role profile.
Due to the volume of applications we will only notify those applicants who are shortlisted for interview.
We work tirelessly to empower excluded people to access healthcare.

The client requests no contact from agencies or media sales.
We are looking for new Oliver McGowan Expert with Lived Experience Co-trainers to join our Connections team in Cambridgeshire and Peterborough. We are looking for applicants who have either a learning difficulty and/or are autistic people.
About the role
We have an exciting opportunity in a new role as an Oliver McGowan Expert with Lived Experience Co-trainer to join our team covering Cambridgeshire and Peterborough. The job is to train people who work in health and social care about learning disabilities and autism. This will help health and social care staff to better understand the needs of people with learning disabilities and autistic people.
About you
You will need to have a learning disability and/or be an autistic person. You will need to talk in front of groups of up to 30 people and be able to understand what they are saying to you. We will give you training to do this.
You will need to:
· learn what you need to do to give the training
· be ready and organised for the work you do, and
· be able to organise your time.
The training will be delivered as part of a team, you will never be doing this work on your own.
How will you make a difference?
You will be helping health and social care staff understand how to better listen and communicate with people with learning disabilities and/or autistic people.
Professional Development?
You will have plenty of opportunities to learn new skills and you will make a real difference.
Benefits:
- Paid holiday
- Supportive working environment with a good work/life balance
- Support with continuous development
Equality and Diversity
VoiceAbility believes in being an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners. It treats everyone with equality and encourages everyone to meet their full potential.
VoiceAbility is a Disability Confident employer. This means that if any applicant tells us that they have a disability and can demonstrate that they meet all the essential criteria for the role, they will be offered an interview.
To find out how to apply, please click on the link to our website.
You will find it helpful to look at the Job Description which tells you about the job.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match what we are looking for.
Important Dates:
Closing date for applications; 12 noon on Wednesday 28 May 2025.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the things we are looking for.
Want to know more about VoiceAbility and the role?
Please click on the link to our website
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting our client in their search for a Philanthropy Lead. The organisation goes above and beyond for everyone affected by pancreatic cancer. They bring more change through campaigning, more breakthroughs through research and more support through expert nurses.
This is a full-time, permanent role paying a salary of £56,256 per annum and the postholder will be working in a hybrid model from their offices in London.
The Philanthropy Lead will be leading the development and delivery of the philanthropy growth strategy. You will work with senior leadership, Trustees and senior volunteers to build meaningful relationships, cultivate 6-7 figure gifts and deliver an excellent stewardship experience.
They are looking for candidates with proven experience as a philanthropy fundraiser, with a strong track record of securing 6-figure gifts from philanthropic supporters. You will also have demonstrable experience of developing the skills of a fundraising team and of building and delivering a major donor fundraising growth strategy.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
You’ll oversee vital services such as building maintenance, catering, housekeeping, utilities, and communications - ensuring everything runs smoothly, safely, and efficiently.
This role offers 37.5 hours per week, with shifts between 9am – 5pm Monday to Friday with salary between £51,585 per annum.
Please note that we are unable to accept applications from overseas candidates who require sponsorship. All candidates must have a valid Right to Work in the UK.
An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
What you will be doing:
- Lead, coordinate and plan core services, including maintenance, waste disposal, catering, and housekeeping.
- Manage contractors and oversee project delivery to ensure high standards and value for money.
- Collaborate with the Senior Care Home Management Team and the Commercial Team to source consistent suppliers, supporting procurement and tender processes.
- Develop and implement rolling plans for equipment upgrades, ensuring value and compliance.
- Work with your teams to plan and deliver a high quality customer service and dining experience.
What we re looking for:
- Level 3 qualifications (or equivalent experience) in: Facilities Management (BIFM) and/or Housekeeping or Hospitality Management
- A diploma in Management Studies (or willingness to work towards)
- Level 4 Food Hygiene Certificate (or willingness to work towards)
- Strong management experience in a fast-paced, service-led setting (e.g. schools, hospitals)
- Proven ability to lead teams, manage complex operations, and drive continuous improvement
- Experience handling incidents, complaints, and writing formal reports
- A passion for delivering high-quality services that support the well-being of others
- You may also have Level 5 Diploma or equivalent, RGN (Adults) qualification and/or training in audit or quality improvement.
Employee benefits include:
- 25 day’s paid holiday per year (plus bank holidays), increasing to 26 days after 5 years. Plus the ability to buy up to 1 working week of additional leave
- Contributory pension scheme – min 2% employee contribution receives 6% employer contribution up to max of 10% employer contribution matched with 5% employee contribution (until 5 years’ service reached, when 14% employer contribution achievable)
- Death-in-service Life Assurance, with a benefit of 3x annual salary
- Employee Assistance Programme
- Reward Hub online benefits platform with extensive offers and discounts
- Professional subscription paid by RBL (where it is essential to the role)
- DBS (criminal records) screening paid by RBL (where it is essential to the role).
- Employee Assistance Programme: Provides confidential counselling, financial and legal advice
About Maurice House
Maurice House is one of six Royal British Legion care homes, offering high-quality residential, nursing, and dementia care to veterans and their families. Set in 12 acres of grounds, it features 77 en-suite rooms, a specialist dementia lodge for up to 30 residents, and a warm, community-focused environment supported by expert staff and a wide range of activities.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The role offers 36 hours per week with 3 x 12 hour shifts, covering 7 days a week, including weekends and bank holidays.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas.
Key responsibilities of the role:
- Work with Head chef to deliver the catering services within the care home
- Prepare food for residents according to nutrition, hydration, and dietary guidelines
- Maintain a high standard of food provision and service to the residents, staff and visitors
- Monitor inventory levels and order supplies as needed
- Ensure all health and safety records and monitoring adhere to statutory requirements
You will be educated to NVQ Level 3 Preparation and Cooking or equivalent and an intermediary food hygiene certificate. In addition, you will have excellent communication skills. Previous experience of maintaining standards within a catering department according to Health & Safety and Food Safety Act and good IT skills are essential.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 22 days’ paid holiday plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Halsey House is set in the popular seaside resort of Cromer, on the Norfolk coast, set in a beautiful historic building which was used as a hospital in the First and Second World Wars. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We provide nursing, residential and day care, as well as specialist dementia care. As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Rate of pay: £12.86 to £13.06 per hour
We offer flexible working hours to fit your lifestyle, with part time and full time options available. Our day shifts run from 8:00am to 8:00pm, including weekends and bank holidays.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.
Key responsibilities of the role:
- Assist with personal care and daily routines of residents
- Ensure residents' comfort and dignity at all times
- Support with mobility, nutrition, and medication as needed
- Create and maintain a safe and welcoming environment
- Maintain accurate care records
- Communicate effectively with residents, families, and healthcare professionals
You will have outstanding people skills, a friendly and positive attitude. We will provide the necessary support and training you need to thrive. An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 22 days’ paid holiday plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We offer flexible working hours to fit your lifestyle. This is a full-time role, working 37.5 hours per week (including evenings, weekends and bank holidays). Shifts are 5 x 7.5 hour shifts over 7 days.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time.
Key responsibilities of the role:
- Design and create personalised and inclusive activities and experiences for our residents, giving them the support they need to regain and maintain daily living skills
- Support the team so they can deliver person-centred services and social activity plans
- Schedule rotas, lead and support the team with the delivery of varied programmes while recording assessment, monitoring and evaluation data
- Mentor and act as a role model to team members and volunteers. Assisting with the induction and ongoing development of the team.
An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 22 days’ paid holiday per year plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Halsey House is set in the popular seaside resort of Cromer, on the Norfolk coast, set in a beautiful historic building which was used as a hospital in the First and Second World Wars. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We provide nursing, residential and day care, as well as specialist dementia care. As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Rate of pay between £14.02 to £15.16 per hour plus £50 per week enhancement when on call.
This is a full-time role, working 37.5 hours per week (including weekends and bank holidays). Shifts are 5 x 7.5 hour shifts over 7 days.
Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas at this time. A valid UK Driving Licence is required.
Key responsibilities of the role:
- Undertake general repairs and refurbishment in the home along with upkeep of the grounds and gardens
- Maintain a safe and supportive environment and carry out risk assessments if required. Keep accurate records, provide reports and undertake compliance audits
- Supervise the overall standard of presentation of the premises
- Schedule rotas, assist with the induction of new team members and the ongoing development of the team
An enhanced DBS check will be required for this role.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Employee benefits include:
- 22 days’ paid holiday per year plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives
Lister House is one of six care homes, set in the historic city of Ripon, North Yorkshire. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We offer Nursing Care, Residential Care, Dementia Care, and Day Care. The home also features a chapel and is supported by a dedicated team. As part of our award-winning team, you will receive full support with training and personal development.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.