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Join Affinity Trust as Director of Quality Improvement and Compliance
- Location: Hybrid with frequent travel to our Head Office for Executive Meetings, and national travel to our support locations.
- Head Office: Thame, Oxfordshire
- Salary: £100,000 per annum
- Car Allowance: £6,200
- Governance: You will be the Nominated Individual and Caldicott Guardian
With the right support, anything is possible
We are looking for a collaborative and visible leader—ideally from within social care or a closely related sector—who has significant experience leading a Quality or Operations function across a large and diverse set of services.
Through your engagement with regulators, networks, and professional bodies, you will bring external insight into the organisation and help us stay at the forefront of best practice in quality and compliance.
About us
We are Affinity Trust, a national charity with over 30 years' experience supporting children, young people, and adults with learning disabilities, autism, and other needs.
With nearly 2,500 colleagues and services across England and Scotland, we are values-led, financially strong, and driven by a single purpose: supporting people to live their life, their way.
Why this role matters
This is a pivotal, high-impact role. As Director of Quality Improvement & Compliance, you will play a central part in shaping how we continuously raise the standard of support across Affinity Trust.
You will lead our approach to quality, improvement and co-production — ensuring we have the systems, insights, and culture needed to deliver consistently excellent, person-centred support.
You will influence practice across our services by working in close partnership with operational leaders, providing the challenge, guidance, and support needed to embed sustainable improvements.
You’ll also champion innovation—harnessing the potential of digital tools and outcomes measurement to improve how we understand, assess, and enhance the lives of the people we support.
Above all, your work will be vital in helping us live out our core belief: that with the right support, anything is possible. This role is key to Achieving More Together.
What you’ll bring
We're looking for:
- A proven, senior leader from social care or a similar regulated sector.
- Deep understanding of quality, compliance, and safeguarding in complex service environments.
- Strategic acumen paired with empathy, collaboration, and a values-driven approach.
- Passion for co-production, data-informed improvement, and empowering people to thrive.
- Experience engaging with regulators (CQC/Care Inspectorate), driving innovation, and leading high-performing teams.
Benefits
- £100,000 salary + £6,200 car allowance
- 30 days annual leave + bank holidays
- Private healthcare, enhanced pension, life insurance, and Blue Light discounts
- Hybrid flexibility, national influence, and deep local impact
Ready to be part of something extraordinary?
Apply by: 27 July 2025
Interviews: 28 August 2025
For more information, please refer to the candidate pack attached to this advert.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One of the UK’s most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a motivational General Counsel and Company Secretary to support its work in the United Kingdom and Ireland.
The Salvation Army has one of the widest ranges of charitable work in the United Kingdom, providing social and community services to all ages, supporting survivors of modern-day slavery, helping people experiencing homelessness and supporting individuals struggling with addiction, and those seeking employment. With a turnover of £350m and around 4,500 employees, it has been combating social inequality and transforming lives for over 150 years.
Key Responsibilities
As General Counsel and Company Secretary you will be a key advisor to The Salvation Army and an active attendee at the Board of Trustees and all key Executive boards/committees, making an important and lasting contribution to the broader strategic direction of the organisation. Reporting to the Chief Secretary, with direct access to the Chair of Trustees, and working extensively with the Board of Trustees and senior executives, you will line-manage an Assistant Company Secretary and The Salvation Army’s Legal Services Unit (10 people), ensuring the delivery of high quality and pro-active legal advice to key stakeholders throughout the organisation, across its many, varied services and functions.
The successful candidates will be able to demonstrate:
- Extensive experience as a qualified Solicitor in England and Wales, preferably in an in-house legal team within a large and complex organisation and with relevant subject matter expertise.
- Senior leadership experience with the ability to advise Trustees, Board members, senior managers and employees on a range of complicated legal, strategic and business areas.
- A comprehensive understanding of the role of Company Secretary within a large and complex organisation and knowledge of relevant governance areas
- Excellent communication and presentation skills, including the ability to convey complex information to stakeholders and so influence decision making, behaviours and culture.
- Proven ability to develop successful strategic plans with a 3–5-year time horizon.
- Strong financial management skills, with experience of setting and managing function/unit budgets.
- Excellent analytical, problem solving and critical reasoning skills.
- The credibility to represent the organisation at the highest levels of government/regulatory bodies.
- Ideally, experience of successfully managing employees to deliver objectives and of developing/training staff.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan; an employee assistance programme
To complete your application please visit our website where you can download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role – please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK and relevant qualifications
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.
Closing date: Thursday 31st July 2025. We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.





Bring events to life at one of London’s most exciting multi-use arts venues.
We're seeking a confident, organised and people-focused Programme & Venue Hire Coordinator (Maternity Cover) to join our energetic Events & Programming team. If you're passionate about live events, enjoy supporting creative projects, and have a flair for organisation, this is your chance to make a real impact.
As the Programme & Venue Hire Coordinator, you’ll be at the heart of our venue’s day-to-day activity—supporting promoters, community groups, artists and audiences alike. From coordinating space hire enquiries and managing event listings, to ensuring smooth customer experiences and supporting internal programming, no two days will be the same. You’ll also play a key role in supporting our Head of Events and managing a Visitor Services Assistant, helping us to deliver high-quality events across a diverse and growing programme.
This role is ideal for someone who loves working in a fast-paced, collaborative environment, and has experience in venue admin, event coordination or customer-facing roles in the arts or cultural sector. You’ll be the go-to for space users and clients, helping everything run smoothly behind the scenes.
We are particularly keen to hear from applicants who understand the importance of accessible, welcoming and inclusive arts spaces—and who are ready to roll up their sleeves and contribute to something meaningful.
Apply online with CharityJob, or take a look at our website, learn more about The Union Chapel and download our application pack there.
Do remember to complete our equal opportnties monitoring form from the website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you searching for a rewarding shelter medicine role?
Our friendly team at RSPCA Sussex West Branch is excited to welcome an experienced vet to join us at Mount Noddy Animal Centre.
RSPCA Sussex West, an independent branch of the National RSPCA network, supports the rescue, rehabilitation and rehoming of cats and dogs in the West Sussex area. Your caseload will be predominantly surgical (mainly neutering, dentistry and routine soft tissue surgeries), and you will be supported by a kennel supervisor, cattery supervisor, hydrotherapist, Animal Welfare Officer, 2 behaviourists, 2 receptionists, 11 Animal Care Assistants, and an experienced RVN.
The ideal candidate will be an empathetic, pragmatically minded vet with 3+ years clinical experience. We are looking for a team player with a genuine desire to help achieve the RSPCA charitable aims.
There are no monthly financial targets, the sole measure of success in the role is the standard of pragmatic veterinary care you can provide to our animals.
Please see our website for further information about the facilities in our recently renovated Mount Noddy Animal Centre
In a nutshell, we are offering:
- Up to £60K FTE (based on a 37.5 hour week)
- Sole charge role
- No OOH, evenings or weekends
- Part time (21 hours per week over 3 days)
PURPOSE OF POST: To carry out veterinary duties to the animals at Mount Noddy.
KEY DUTIES AND RESPONSIBILITIES:
- Undertake veterinary duties as directed including theatre and wards.
- Progress and develop our veterinary welfare standards and supporting policies and procedures to that of exemplar status, in line with our charitable objectives and budgets.
- Maintain a current and progressive knowledge of animal welfare and surrounding topics in order to position Mount Noddy Animal Centre as a leading animal welfare charity.
- Support the development of our community welfare services in order to positively impact on animal welfare in our area.
- Work collaboratively with the Operations team, develop and implement robust and ethical decision-making processes to support the safe rehoming and welfare of our animals in line with the branch’s values and behaviours.
- Assume an active role in decision-making related to welfare and euthanasia.
- Provide operational decision making and direction on specific veterinary issues including appropriate referrals.
- Understand and comply with your legal obligations in relation to prescription, safe keeping and supply of Veterinary medicinal products.
- Maintain personal CPD as per RCVS guidelines.
- Provide expert advice and training to the Veterinary Nurse and Animal Care team.
- Ensure that all treatment given is in line with informed consent and in accordance with UK legislation and RCVS guide to professional conduct.
- Ensure that all patient information, treatment and diagnostic reports are recorded into the Animal Management system.
- Work closely with the Inspectors and Animal Welfare Officers.
- Assist with recruitment within your department areas.
- There are no monthly financial targets to meet; the sole key performance indicator is the level of pragmatic veterinary care.
- in their present jobs. Adding something about pragmatic care being a KPI should appeal to most of your candidates.
While at work all staff are required to:
● Adhere to the Branch’s charitable objectives, which are to promote kindness and prevent cruelty to animals.
● To fully comply with RSPCA Sussex West Branch’s policies and procedures, ensuring these are carried out in relation to the post.
● To be an ambassador for the Branch and represent the Charity in a professional manner at all times.
● To attend monthly supervision and annual appraisal with the branch manager.
● Take care of their own health and safety and that of others who may be affected by their acts and omissions.
● To carry out such additional tasks as directed by the animal operations manager or branch manager and undertake any other duties commensurate with the purpose and remit of the post.
This job description is intended as a summary of the main elements of the job described. They may be varied from time to time in consultation with the job holder without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
To apply please email your CV and cover letter.
The client requests no contact from agencies or media sales.
Property Team Administrator
We’re looking for a detail-oriented and proactive Property Team Administrator to join a dedicated team making a real difference in women’s lives across London.
Position: Property Team Administrator
Location: Hammersmith, London / Hybrid
Hours: 35 hours per week (Monday to Friday)
Contract: Permanent
Salary: £28,357 per annum
Closing date: Sunday 13th July 2025
Interviews/assessments: Week commencing 28th July 2025
About the Role:
This is an exciting time to join the charity as they expand their services and deliver over 160 new high-quality homes for single women. As Property Team Administrator, you’ll play a vital role in ensuring the delivery of safe and well-maintained homes for residents.
You’ll work closely with the Director of Property Services and the wider team, managing property data and compliance records, supporting contractor performance monitoring, and helping ensure landlord safety and quality standards are met.
Key responsibilities will include:
- Coordinating and compiling reports on repairs, maintenance and improvements performance.
- Responding to tenant and contractor queries professionally and in line with procedures.
- Supporting contractor performance management, including organising appraisal meetings and documenting outcomes.
- Preparing compliance information packs for gas, electrical and water safety.
- Matching invoices to purchase orders and ensuring timely payments.
- Assisting with Health & Safety and compliance records using CRM systems.
- Providing general administrative and facilities support, including meeting coordination and minute-taking.
About You:
You’ll be organised, tech-savvy, and confident handling property data with accuracy and care. You’ll be someone who thrives in a collaborative, values-driven environment and has a passion for helping others succeed.
Essential skills and experience include:
- Strong administrative experience with excellent attention to detail.
- Proficiency with Microsoft Office (Excel, Outlook, Word) and databases.
- Ability to manage workloads and coordinate activities to deadlines.
- Excellent written and verbal communication skills.
- A commitment to high standards and customer service.
- Experience in a not-for-profit or values-led organisation.
Desirable:
- Some knowledge of property repairs, maintenance or building construction.
About the Organisation:
The organisation was founded in 1920 by women and men who understood the challenges faced by women trying to secure affordable, safe, and independent housing at the time. The need for safe, secure, affordable housing for single women is as great as ever. They remain committed to making a positive difference to women’s lives by providing high quality homes and services.
Their vision is to make a positive difference to women’s lives. Their mission is to provide homes and services which offer a springboard to independent women to achieve their potential and influence others to do the same. Their values, co-created with their staff and residents, reflect both their history and their future: Positivity, Integrity, One team, Never forgetting the customer, Equality, Empowerment and Responsibility.
Other roles you may have experience of could include: Property Services Administrator, Compliance Administrator, Housing Services Administrator, Repairs and Maintenance Assistant, Asset Management Assistant, Property Coordinator, Maintenance Support Officer, Housing Administrator. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Starting Salary: £34,629 - £37,868 (pro rata) This is the full-time amount, and the salary will be prorated based on the hours of the post.
Contract: Permanent
Location: Working from home.
The successful candidate must be able to travel widely around the area covered
Hours: Part time 3 days per week (21 hours per week)
Job Profile
CAFOD’s work in the Catholic community of England and Wales is to inspire and resource Catholics to participate in the Church’s mission to overcome poverty and injustice in partnership with CAFOD.
The main purpose of this role is to inspire and increase the participation in CAFOD’s work of Catholic parishes, schools and the broader Catholic community within the Portsmouth Diocese. CPCs are accountable for delivering CAFOD’s annual participation plans locally across England and Wales. As well as growing the number of parishes and schools participating to address global poverty and express solidarity with our global family, we aim to increase the breadth of their engagement, participation.
This will be accomplished partly by the recruitment and support of a team of committed, inspired and well-resourced volunteers working in parish and school communities to enable and equip Catholics to give, act and pray. The work will also involve meeting important church-based stakeholders, advisers and networks within the diocese to build fruitful and positive relationships.
The post reports to the Community Participation Manager for the East Region (The dioceses of Portsmouth, Arundel and Brighton, Southwark, Brentwood, East Anglia, Westminster, Northampton, Nottingham, Hallam, Leeds, Middlesbrough and Hexham & Newcastle)
The Community Participation Coordinator (CPC) is part of a regional team working across a group of dioceses and whilst having a primary focus on one diocese, is responsible for the results of the regional team plans in relation parishioner and school participation and volunteer recruitment and retention.
The role will be home based, although the post holder will be mobile and flexible to meet volunteers, clergy and other stakeholders and contribute at events as required.
The role requires a willingness to be adaptable to support the work of the regional team, deploying skills, knowledge and at times activity in other parts of the regional team area. This is likely to require some additional travel (which would be reimbursed by CAFOD). The post also requires weekend and evening work for which time off in lieu (toil) can be claimed.
Key Responsibilities
Delivering participation plans
- Share accountability for delivery of annual participation plans for the region (a group of dioceses) with a primary focus on one diocese, and for fundraising, education, campaigns, and other targets, as delineated by the participation plan for the region. It is usually anticipated that the role will have an 80% focus on parish communities and a 20% focus on school communities
- Contribute to the development and delivery of a regional plan across a number of dioceses in support of the annual participation plans and appropriate for local contexts
- Achieve targets for increasing parishioner and children & young people participation primarily through recruitment and retention of volunteers and working with clergy, religious, diocesan and parish advisers and administrators etc.
- Monitor and share information around community participation and recruitment, activity, development and retention of volunteers
- Closely monitor parish participation activity
Managing volunteers
- Be the local volunteer manager in a specific diocese or dioceses
- Hold the relationship with, and coordinate the work of, a number of volunteers in order to achieve the annual participation plan in the region
- Contribute to increasing the number and activity of parish and school volunteers and volunteer co-ordinators in line with the regional team plan
- Contribute to development of volunteering opportunities and volunteer leadership
- Match the offers, skills, experiences and expectations of volunteers with opportunities and needs in relation to CAFOD’s plans for parishioners and children & young people
- Ensure each volunteer is appropriately inducted, briefed, trained and resourced
- Increase and ensure volunteer retention through induction, support, affirmation and effective management of the volunteer throughout their involvement with CAFOD
- Organize and promote volunteer meetings and training opportunities to be delivered either by national programme teams or self or members of her/his regional team
- Ensure volunteer records are accurate and up to date on the database.
Managing relationships
- Build and maintain key relationships including with priests, advisers, school staff and others within a diocese as determined in the regional plan. Be point of contact with the local Bishop.
- Build and maintain effective working relationships with diocesan communications officers and press and be a point of contact for local broadcast and print media, to increase opportunities for Catholics to hear about CAFOD’s work, working with and through media volunteers where possible.
All staff are expected:
- To attend and contribute to regular Team, Group and CAFOD-wide meetings and briefings
- To participate in training and other activities as requested by the line manager
- To work as a supportive member of the team, providing cover for and training of other team members and volunteers as required
- To be accountable for the achievement of objectives set by the line manager
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves responsibility for people who will have contact with children, young people and vulnerable adults and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).
Person Specification
Understanding our context
- A Understanding Catholic identity: detailed and sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales, and an ability to work effectively within it; especially an understanding of parish community life
- B Understanding CAFOD: understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve.
- C Understanding international development: have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities
Working together
- D Managing ourselves: Strong interpersonal skills including an ability to develop personal relationships quickly and to inspire and convince others. Ability to be self-motivated and able to work in isolation at times.
- E Working with others: builds positive and fruitful partnerships particularly with volunteers; works effectively as part of a regional team to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of a regional team plan
- F Communicating: can communicate strongly CAFOD’s vision for community participation and volunteer partnership; share knowledge and information across CAFOD
- G Looking outwards: Collaborates with partners, supporters and donors to achieve the best balance between their objectives and CAFOD’s Mission
Making change happen
- H Managing resources: confident with analysing and using data for planning, monitoring and reporting: Proven planning, time-management and organisational skills
- I Achieving results: Ability and willingness to focus on achieving results, especially for the delivery of shared regional plans for community participation and income growth
- J Managing our performance: Ability and willingness to work to targets and achieve results
- K Taking the lead: Motivates others to get things done
Job-specific competencies
- A demonstrable commitment to volunteering and understanding of its potential as a force for change
- Experience of managing multiple stakeholders and relationships to successfully achieve objectives eg with clergy, stakeholders and a wide variety of volunteers.
- Experience of managing volunteers including recruitment, retention, deployment and celebration.
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Hours: Full time 37.5 hours per week
Area of work: Predominantly in the London area
Are you passionate about connecting people with nature and empowering communities to protect rivers? Do you have experience delivering engaging volunteering and citizen science programmes that inspire real environmental action? Join us and play a pivotal role in restoring London’s rare urban chalk streams.
About the Role
SERT’s ambition is to reach as many people as possible in the South East, to teach and show them the importance of rivers in the environment, and how everyone can play a part in restoring them. We also want to be more reflective of the diverse communities who live in the South East, and build partnerships within these communities to reach a broader audience.
This role will lead the development and delivery of volunteering and community outreach activities that connect people with their local rivers. Activities will include practical volunteering such as river clean-ups, planting days, and invasive species control, as well as citizen science, guided walks, and community workshops.
A key focus of the role is supporting the Chalk Streams in the City project - a major initiative to restore London’s rare urban chalk streams through community involvement. The postholder will help shape and deliver a programme of inclusive and engaging opportunities that inspire people to care for these unique and threatened habitats.
This project is made possible with funding from The National Lottery Heritage Fund, with thanks to National Lottery players.
Working at the South East Rivers Trust is rewarding, fulfilling and fast-paced. We collaborate with energy and professionalism, guided by our values of delivering high-quality work, using expertise and science, building strong relationships, and bringing positivity and integrity to everything we do. If this sounds like the right environment for you - we’d love to hear from you.
Please see the full Volunteering and Engagement Officer job descriptions for more information.
How to apply:
Please send us the following documents, more information can befound on our website.
- Your CV
- a completed application form
- Equality and Diversity Monitoring Form (optional)
The deadline for application is 11:59pm on Sunday 20th July 2025. We reserve the right to close the recruitment early.
Interviews will be potentially w.c. 28th July 2025.
We help rivers thrive again for communities and nature.




The client requests no contact from agencies or media sales.
Youth Forum Co-ordinator
NYCC, LocalMotion & Edmonton Community Partnership are looking for a dynamic and community-focused Forum Co-ordinator to lead the development of a brand-new role within the Enfield Professional Partners Youth Forum. This is an exciting opportunity to shape how local organisations work together, foster trust, collaborate and ensure the voices of young people are heard and their needs, met. If you’re passionate about building meaningful relationships, coordinating impactful partnerships, and driving systems change at a grassroots level, we want to hear from you.
Person Specification
Essential Skills & Experience
- Experience in community engagement, partnership working or voluntary sector co-ordination
- Excellent relationship-building skills, with the ability to connect and unite diverse stakeholders
- Understanding of the challenges of working with local authorities and how to engage effectively
- Strong advocacy and communication skills, with the ability to amplify under-represented voices
- Ability to navigate complex community dynamics, ensuring collaboration remains balanced and inclusive
- Experience in facilitating collaboration, resource sharing and collective decision-making
Desirable Skills & Experience
- Knowledge of the needs and challenges faced by under-served communities and young people
- Familiarity with funding and investment processes for community-led initiatives
- Previous experience in a co-ordinating role within the voluntary, community or public sector.
Apply here to help shape a more collaborative, inclusive, youth-centred future. Submit your CV and a short cover letter outlining why you’re the ideal candidate for this role.
The client requests no contact from agencies or media sales.
Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis. We're working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
Are you an experienced Statistician or Epidemiologist looking for an exciting new opportunity to join the internationally recognised UK Cystic Fibrosis Registry team? The UK Cystic Fibrosis Registry is a database of consenting people with cystic fibrosis collecting demographic, clinical care, and health outcomes data from clinical teams in specialist centres across the UK. The Registry is a world-leading resource, the data from which is used to facilitate research, clinical trials, real-world evidence studies and quality improvement projects for the benefit of people with cystic fibrosis.
In this exciting role, you will conduct and oversee the design, analysis, and reporting of data from the UK Cystic Fibrosis (CF) Registry, joining a busy, dynamic, collaborative team, working with colleagues and stakeholders both nationally and internationally.
To be the right candidate for this role, you will:
- Have several years’ experience in the design, analysis and interpretation of observational studies evidenced through reports, peer reviewed publications and presentations at professional meetings.
- Be a competent and experienced line manager or supervisor of analytical colleagues.
- Have excellent verbal and written communication skills, with an ability to present complex information to broad audiences in an accessible way.
- Be able to work independently and as part of team, working collaboratively with a variety of stakeholders.
If you think you’d be the right candidate, you can read more about what we do here by visiting our website.
We offer a range of benefits including flexible working, 30 days annual leave plus bank holidays, opportunities for learning and development, pension, healthcare cash plan and more.
Closing date for completed applications is 12:00pm on Monday 14th July
Interviews expected 30th and 31st July
We reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
Please note you will need to have the right to work in the UK before starting work with us and we will check this.
For more information about the role and how to apply:
For more details about the job and requirements, please visit our website or use the application button provided.
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis; people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
REF-222 547
Starting Salary: £34,629 - £37,868 (pro rata) This is the full-time amount, and the salary will be prorated based on the hours of the post.
Contract: Permanent
Location: Working from home.
The successful candidate must be able to travel widely around the area covered
Hours: Part time 3 days per week (21 hours per week)
Job Profile
CAFOD’s work in the Catholic community of England and Wales is to inspire and resource Catholics to participate in the Church’s mission to overcome poverty and injustice in partnership with CAFOD.
The main purpose of this role is to inspire and increase the participation in CAFOD’s work of Catholic parishes, schools and the broader Catholic community within the Plymouth Diocese. CPCs are accountable for delivering CAFOD’s annual participation plans locally across England and Wales. As well as growing the number of parishes and schools participating to address global poverty and express solidarity with our global family, we aim to increase the breadth of their engagement, participation.
This will be accomplished partly by the recruitment and support of a team of committed, inspired and well-resourced volunteers working in parish and school communities to enable and equip Catholics to give, act and pray. The work will also involve meeting important church-based stakeholders, advisers and networks within the diocese to build fruitful and positive relationships.
The post reports to the Community Participation Manager for Wales & West Region (The dioceses of Lancaster, Liverpool, Salford, Shrewsbury, Wrexham, Cardiff-Menevia, Clifton, Birmingham, and Plymouth)
The Community Participation Coordinator (CPC) is part of a regional team working across a group of dioceses and whilst having a primary focus on one diocese, is responsible for the results of the regional team plans in relation parishioner and school participation and volunteer recruitment and retention.
The role will be home based, although the post holder will be mobile and flexible to meet volunteers, clergy and other stakeholders and contribute at events as required.
The role requires a willingness to be adaptable to support the work of the regional team, deploying skills, knowledge and at times activity in other parts of the regional team area. This is likely to require some additional travel (which would be reimbursed by CAFOD). The post also requires weekend and evening work for which time off in lieu (toil) can be claimed.
Key Responsibilities
Delivering participation plans
- Share accountability for delivery of annual participation plans for the region (a group of dioceses) with a primary focus on one diocese, and for fundraising, education, campaigns, and other targets, as delineated by the participation plan for the region. It is usually anticipated that the role will have an 80% focus on parish communities and a 20% focus on school communities
- Contribute to the development and delivery of a regional plan across a number of dioceses in support of the annual participation plans and appropriate for local contexts
- Achieve targets for increasing parishioner and children & young people participation primarily through recruitment and retention of volunteers and working with clergy, religious, diocesan and parish advisers and administrators etc.
- Monitor and share information around community participation and recruitment, activity, development and retention of volunteers
- Closely monitor parish participation activity
Managing volunteers
- Be the local volunteer manager in a specific diocese or dioceses
- Hold the relationship with, and coordinate the work of, a number of volunteers in order to achieve the annual participation plan in the region
- Contribute to increasing the number and activity of parish and school volunteers and volunteer co-ordinators in line with the regional team plan
- Contribute to the development of volunteering opportunities and volunteer leadership
- Match the offers, skills, experiences and expectations of volunteers with opportunities and needs in relation to CAFOD’s plans for parishioners and children & young people
- Ensure each volunteer is appropriately inducted, briefed, trained and resourced
- Increase and ensure volunteer retention through induction, support, affirmation and effective management of the volunteer throughout their involvement with CAFOD
- Organise and promote volunteer meetings and training opportunities to be delivered either by national programme teams or self or members of her/his regional team
- Ensure volunteer records are accurate and up to date on the database.
Managing relationships
- Build and maintain key relationships, including with priests, advisers, school staff and others within a diocese as determined in the regional plan. Be point of contact with the local Bishop.
- Build and maintain effective working relationships with diocesan communications officers and press and be a point of contact for local broadcast and print media, to increase opportunities for Catholics to hear about CAFOD’s work, working with and through media volunteers where possible.
All staff are expected:
- To attend and contribute to regular Team, Group and CAFOD-wide meetings and briefings
- To participate in training and other activities as requested by the line manager
- To work as a supportive member of the team, providing cover for and training of other team members and volunteers as required
- To be accountable for the achievement of objectives set by the line manager
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves responsibility for people who will have contact with children, young people and vulnerable adults and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).
Person Specification
Understanding our context
- A Understanding Catholic identity: detailed and sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales, and an ability to work effectively within it; especially an understanding of parish community life
- B Understanding CAFOD: understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve.
- C Understanding international development: have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities
Working together
- D Managing ourselves: Strong interpersonal skills including an ability to develop personal relationships quickly and to inspire and convince others. Ability to be self-motivated and able to work in isolation at times.
- E Working with others: builds positive and fruitful partnerships particularly with volunteers; works effectively as part of a regional team to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of a regional team plan
- F Communicating: can communicate strongly CAFOD’s vision for community participation and volunteer partnership; share knowledge and information across CAFOD
- G Looking outwards: Collaborates with partners, supporters and donors to achieve the best balance between their objectives and CAFOD’s Mission
Making change happen
- H Managing resources: confident with analysing and using data for planning, monitoring and reporting: Proven planning, time-management and organisational skills
- I Achieving results: Ability and willingness to focus on achieving results, especially for the delivery of shared regional plans for community participation and income growth
- J Managing our performance: Ability and willingness to work to targets and achieve results
- K Taking the lead: Motivates others to get things done
Job-specific competencies
- A demonstrable commitment to volunteering and understanding of its potential as a force for change
- Experience of managing multiple stakeholders and relationships to successfully achieve objectives eg with clergy, stakeholders and a wide variety of volunteers.
- Experience of managing volunteers, including recruitment, retention, deployment and celebration.
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bluesci is recruiting for a manager to join our Bluesci at Night team!
At Bluesci, we believe that everyone deserves good mental health and wellbeing. Our staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.
Bluesci operates across the borough of Trafford from four Wellbeing Centres, offering arts, cultural and volunteering opportunities, social prescribing, talking therapies, and group support. We partner with Greater Manchester Mental Health NHS Trust (GMMH) to deliver Trafford Living Well and with Trafford Libraries to co-deliver library services from two of our centres. Bluesci at Night offers a safe, welcoming space for people 365 nights a year, and we also provide Smoking Cessation Support.
working collaboratively with individuals and communities to help them achieve their aspirations and improve their health and wellbeing
The client requests no contact from agencies or media sales.
About Hammersmith, Fulham, Ealing, and Hounslow Mind
We’re Hammersmith, Fulham, Ealing and Hounslow Mind, part of Mind the mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
We work in Hammersmith, Fulham, Ealing, and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.
Purpose of the Job
This is a key role within a small and busy finance team. The postholder is responsible for a range of transaction processing and finance administration; mostly focused on purchase ledger, sales ledger, assisting with the month-end process, and plays a vital role in upholding HFEH Mind’s financial controls.
Working closely with the Finance Manager, the Finance Officer will also need to communicate effectively with staff across the organisation and a wide range of suppliers to help resolve queries and ensure that the purchase and sales ledger processes are operating efficiently and effectively. Excellent organisational skills, the ability to prioritise to achieve internal reporting deadlines, and meticulous attention to detail, are critical for this role.
Job Description
Purchase and payments
- Ensure all invoices, expenses and credit notes received are processed following the agreed systems and controls.
- Process invoices and expenses into the accounting system.
- Creation of twice weekly and ad-hoc pay runs.
- Process and pay file generated into the bank software.
- Produce and send out remittances.
- Aged creditors review monthly
- Oversee that authorisation processes are being followed by staff.
- Process staff expense claims following the agreed systems and controls.
- Organise and process occasional cash floats and petty cash, ensuring unspent cash is accounted for and all transactions evidenced and recorded.
Card purchases
- Oversee day to day administration of card purchases, ensuring cardholders upload receipts and code transactions by the stated month end deadlines.
- Transfer fully evidenced and coded transactions from credit card template to Sage
- Reconcile transactions to the bank statements
Sales
- Raise sales invoices as requested and per income schedule.
- Sending out sales invoices to customers.
- Creation of a debtors report twice a month and distribute.
- Coordinate with operational staff for the recovery of debt; escalating in line with procedures.
- Posting cash receipts and allocate to the relevant invoice.
- Aged debts management
Banking
- Reconcile banking on a timely basis
- Post direct debit payments
Inbox management and other queries
- Daily review of new messages received into the finance email inbox from staff, suppliers and other parties, dealing with queries directly where possible.
- Be especially vigilant about phishing, Malware / spam emails which are common in generically named inboxes and following all data protection guidance given.
- For more involved queries, liaise with and assist other finance team members to resolve them appropriately; maintain responsibility for ensuring they are resolved.
- Excellent organisation and administration of both inboxes, to ensure the status of queries is clear at all times and appropriate records are kept on file.
Other regular tasks
- Support the Finance Manager with weekly payroll administration, for example communications with staff members regarding timesheets and new starter information.
- Pay cheques and cash into the bank account, including accurate completion of banking.
- Withdraw cash from the bank as necessary
- Lead on ensuring the digital filing structure is adhered to and support the rest of the team with scanning and filing as needed.
- Lead on the archiving of paper documents stored in the office.
- Assist with other tasks appropriate to your level of training where needed, to help ensure that the finance function operates effectively, including providing cover where staff are sick or taking annual leave.
- Work to the month end deadlines agreed within the finance team, to ensure timely production of management accounts and internal reports.
- Take responsibility for your continuous professional development, ensuring you maintain up to date knowledge of relevant financial legislation, accounting standards, good practice and new initiatives as relevant to the Mental Health and charity sectors.
- Uphold and embody all HFEH Mind company policies, including but not limited to Equality & Diversity, Dignity at Work, Health and Safety and Code of Conduct for Staff
- Attend any training required by the organisation.
- Any other duties reasonably required to support the Finance team.
This job description outlines the general ways in which it is expected you will meet the overall requirements of this post. The list of tasks is not an exclusive one and HFEH Mind may vary duties from time to time. This job description is subject to regular review.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Project Officer
This is an exciting opportunity for a Project Officer passionate about young people and youth work. We’re looking for someone to work across all of our Youth Zones, particularly focusing on an AI project. No skills or experience in AI will be needed as full training will be provided. A willingness to learn and a keen interest in AI is essential as the successful post-holder will champion for AI work across the Network.
The organisation is an equal opportunities’ employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equity, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
Position: Project Officer
Location: Hybrid working: 2 days a week in the London office (White City) combined with home-working and travel to Youth Zones, as required. Please note that this role will require frequent travel to all Youth Zones across the country with a willingness to undertake regular evening work.
Salary: £30 - £35,000 per annum
Contract: Fixed-term 18 months (due to project funding)
Hours: .Full time, 37.5 hours per week. (4 days per week part-time would also be considered, salary pro-rata)
Benefits: Agile working with flexibility in working hours; 25 days annual leave plus bank holidays (rising to a maximum of 30 days); birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.
Closing Date: Monday 21st July 2025 at 12noon – we may close the advert earlier depending on the volume of applications so if this is of interest please apply ASAP!
First Stage Interviews: In-person at WEST Youth Zone, White City, London on Monday 4th August 2025. There will also be a short, values-based phone interview as part of the process.
About the Role
The Youth Zone Network Gen AI project aims to address the digital divide by equipping young people with the skills, knowledge and confidence to navigate and benefit from AI. Delivered across six Youth Zones, the programme blends creative exploration of generative technologies with structured digital skills development.
As our Project Officer, you will support the management and delivery of the Gen AI project across the Youth Zones and will champion integration of AI into wider youth work, including related Network projects.
Key responsibilities include:
- Delivering training to youth workers in a train-the-trainer model
- Supporting high-quality session delivery with young people
- Co-ordinating programme management, evaluation and quality assurance to track engagement and outcomes
The role involves regular time spent in Youth Zones during evening sessions, working directly with staff and young people.
No prior experience or knowledge working with AI is required for this role – just a willingness to learn and a genuine interest in AI.
About You
We are looking for someone with strong communication and relationship management skills together with experience of the following:
- Facilitating workshops or training sessions
- Project delivery and/or management
- Working with youth workers and/or young people
- Data collection or interpretation
You will be expected to demonstrate experience, skills and knowledge throughout the recruitment process. If you don’t meet every single requirement but feel you have strong and relevant transferrable skills or lived experience to draw from, we encourage you to apply anyway. You might be exactly who we’re looking for!
So, if you’re ready to make a real difference we would love to hear from you!
To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering ALL points as outlined on the role profile.
About the Organisation
A national youth charity that believes all young people should have the opportunity to discover their passion and their purpose. The charity funds and builds state-of-the-art, multimillion-pound youth centres called Youth Zones in some of the country’s most economically disadvantaged areas. It also offers training and support to the teams that run Youth Zones – as part of growing national network of independent youth charities.
You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.
The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check.
Other roles you may have experience of could include Youth Worker, Youth Worker, Training, Trainer, Youth Lead, Youth Project Officer, Youth Project Worker, Youth Activity Worker, Project Assistant, teacher or teaching assistant.#INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Operations and Grants Officer
Could you be the backbone of the team’s administrative processes – creating timelines and communicating them to stakeholders, coordinating meetings and tracking actions, preparing documentation and maintaining accurate records?
We're seeking someone with a strong background in operational support, adept at managing complex processes with precision.
You’ll thrive in this role if you’re a motivated team player who is organised, efficient and able to prioritise tasks, with excellent oral and written communication skills.
Position: Operations and Grants Officer
Location: Swindon/Hybrid
Hours: Part-time, 15 hours per week. Flexibility to work over two or three days
Salary: £10,400 to £12,000 per annum (FTE £26,000 to £30,000 pa)
Contract: Permanent
Closing Date: 13 July 2025
Interview Date: Interview dates: The first round is online on 21 July 2025 and the second round is in person at the Swindon office on 29 July 2025.
The Role
To help bring the charity’s vision to life globally, we are looking for a highly organised and proactive Operations and Grants Officer. In this role, you'll play a pivotal role in supporting the International Mission team in strategic initiatives. Working closely with the International Operations Manager and the Head of Global Relationships, you will provide critical operational support, which includes ensuring compliance and stewardship in grant-making to Societies worldwide. In addition to facilitating the grant management processes, you will provide essential operational assistance for projects and events aligned with the strategic goal to mobilise a global movement for Bible engagement.
About You
We're seeking someone with a strong background in operational support, adept at managing complex processes with precision. You’ll thrive in this role if you’re a motivated team player who is organised, efficient and able to prioritise tasks, with excellent oral and written communication skills.
Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.
In Return…
Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.
The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!
It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.
Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.
Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.
Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.
Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.
Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee
Working in over 200 countries and territories, the organisations parent charity, is on a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.
The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.
You may also have experience in areas such as Operations, Grants, Operations and Grants, Grants, Operations Officer, Grants Officer, Operations and Grants Officer, Grants Officer, Operations Assistant, Grants Assistant, Operations and Grants Assistant, Grants Assistant, Operations Administrator, Grants Administrator, Operations and Grants Administrator, Grants Administrator. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job title: Service Manager - Night Shelters
Location: On site at our office – Argon House, Argon Mews, London, SW6 1BJ
Contract type: Permanent
Reporting to: Head of Operations & Service Development
Hours of work: 35 hours per week (5 days per week)
About you
As the Service Manager for our night shelter service, you’ll be at the heart of Glass Door’s mission, delivering the largest network of night shelters in the UK. This pivotal role offers you the chance to make a real difference by managing a dedicated team across multiple sites, ensuring high-quality, consistent service that supports our guests to build a route out of homelessness. We’re looking for a dynamic, proactive leader with a passion for problem-solving and a compassionate service delivery.
What you will do as part of our team
The Service Manager is responsible for the following:
Service delivery
· Lead all aspects of the planning, preparation, and delivery of the night shelter service.
· Oversee the day-to-day operations of the service, directly engaging with staff and guests to ensure high-quality service delivery.
· Ensure operational policies are consistently followed, providing guests with a reliable and uniform service experience.
· Manage the rota across three night shelters to maintain adequate staffing at all times.
· Manage a fleet of three vehicles used for the night shelters, ensuring their availability and maintenance.
· Ensure all staff are fully aware of service provisions, requirements, and expectations.
· Lead the continuous improvement of the shelter service to better meet guest needs.
· Ensure due diligence is performed, and that reporting and records are accurately maintained.
· Collaborate with the Head of Operations & Service Development to keep expenditures and income within agreed budget limits.
· Liaise with casework colleagues to ensure seamless collaboration between night shelter and casework staff.
· Ensure the night shelters are aligned with other statutory and charity services to best meet the needs of our guests.
· Conduct and maintain annual general and fire risk assessments for each shelter venue; actively maintain the service-level risk register and contribute to organisational risk register.
· Promptly raise concerns and safeguarding issues in accordance with relevant policies and procedures.
· Ensure policies and procedures are up-to-date with annual reviews, and provide staff with training and guidance on compliance and best practices.
Management
· Manage and supervise a seasonal staff team of approximately 40 individuals.
· Oversee the full employee lifecycle management, including: recruitment, onboarding, training and performance management.
· Lead the recruitment and training of seasonal shelter staff.
· Provide high-quality support and line management to night shelter staff, delivering clear guidance, support, and effective leadership.
· Ensure excellent performance management, support, and supervision of Night Shelter Managers and staff, including monitoring annual leave and addressing performance issues in line with Glass Door’s policies.
· Empower seasonal managers to deliver high-quality, safe support and effective guest management in accordance with Glass Door policies and procedures.
· Regularly monitor the quality of support and service by conducting site visits to the night shelters.
· Organise and deliver a comprehensive training programme for shelter staff.
· Facilitate regular supervision and team meetings to promote effective teamwork and communication.
· Ensure the In-form system is utilised efficiently by shelter staff, with timely updates to reports, and prompt, accurate record-keeping.
· Provide timely support, advice, and guidance to staff as needed.
Service Development and Planning
· Play a lead role in the annual planning of the night shelter service and contribute to the annual services business plan.
· Drive the achievement of organisational targets and objectives as outlined in Glass Door’s business plan.
Additional
· Cultivate positive relationships with guests, staff, professionals, partners, suppliers, and the local community.
· To undertake any other duties that can be reasonably required to meet the operational needs of Glass Door.
· Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy.
Person Specification
Essential:
· Proven experience working with and understanding the needs of people experiencing homelessness or similar disadvantaged groups.
· Experience in leading a service and managing frontline teams.
· Demonstrated problem-solving abilities through proactive learning.
· Understanding and appreciation of trauma-informed care.
· Valid driving license for manual transmission with the willingness to drive the Glass Door vehicles.
· Ability to work independently, with strong decision-making skills and initiative.
· Highly organised with excellent time-management abilities.
· Exceptional communication skills, adaptable to various styles and approaches.
· Strong IT proficiency, including advanced Microsoft Office skills.
· Willingness to work occasional evenings and weekends, with the flexibility to cover shifts in emergencies. Time off in lieu provided.
· Proactive approach in resolving challenging situations and achieving desired outcomes.
· Empathetic and professional in handling challenging circumstances.
· Ability to implement and adhere to health and safety, HR, and operational policies.
· Strong commitment to equal opportunities and diversity.
Desirable:
· Advanced IT proficiency, particularly in AI tools and technologies, with a proven ability to quickly learn and adapt to new software or web applications.
· Relevant training or certifications (e.g., project management, trauma-informed care, IOSH Managing Safely).
· A lived experience of homelessness.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.