Information governance manager jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A new role, the Fianacial Accountant will support the Head of Finance in managing GWT’s day to day finances as well as providing routine financial advice to the head office staff.
Reporting to the Head of Finance, this role is a lead for ensuring financial compliance within UK head office including Fundraising and Gurkha Welfare Advice Centre (GWAC) and will ensure the effective financial management of UK activity through to trial balance and ensuring accuracy of monthly reconciliations.
This is a hands-on financial accounting role needing a practical, problem solving approach and has the opportunity to add real value to the team.
Key duties and responsibilities
This role’s primary responsibilities will be as follows:
- Lead the month-end processes for UK activity (head office, Fundraising and GWAC) to ensure that deadlines are met through:
- overseeing the timely and accurate financial transaction processing in the finance system;
- reconciliation of Balance Sheet accounts and resolving discrepancies in a prompt manner;
- ensuring the accurate and timely reconciliation of all bank accounts; and,
- end to end reconciliation of income through the fundraising CRM to finance systems (including Department, Restriction and Trading).
- Be responsible for the timely payment of invoices by the Finance Assistant.
- Draft monthly finance data dashboard and quarterly management accounts including variance analysis, liaising with budget holders as required, and assist in preparing annual budgets for UK activity.
- Lead for financial compliance in the UK including raising awareness through events such as the Charity Fraud Awareness Week, and reviewing all financial policies on annual basis.
- Manage and support two part-time team members through training, professional coaching and development.
- Deputise for the Head of Finance on matters related to financial management of UK operations including representing at the senior management meetings.
- Support the Head of Finance in the year-end process and preparation of financial documents for annual audit.
- Proactively seek opportunities for continuous improvement within financial systems and accounting processes and controls.
Key skills, qualifications and knowledge, and personal attributes
Applicants for this position should be able to satisfy the following criteria:
Essential:
- A passed finalist or qualified (ACA, ACCA, CIMA, or equivalent) with proven experience in financial operations and reporting.
- Proficiency in accounting software and good Microsoft Excel skills.
- Excellent analytical, problem-solving, and communication skills, with a focus on detail and accuracy.
- Willingness to take on responsibility and work on own initiative.
- A positive, can-do attitude with a flexible approach to changing priorities
- Ability to work as part of a team and to help and support others.
- Ability to manage time, plan workload effectively, be self-motivated and meet deadlines.
- Commitment to improving processes and delivering high-quality financial reporting.
- Experience in supporting audits and implementing robust financial controls.
Desirable:
- Experience of IRIS/PS Financials.
- Working knowledge CRM – Access Charity CRM or equivalent.
- Experience of charity accounting (Charities SORP – FRS 102) and financial management and reporting requirements within the not for profit sector.
- Strong team management skills with a focus on professional development and coaching.
To provide welfare and support to ex-Gurkhas, their families and their communities in Nepal to enable our beneficiaries to live their lives in dignity




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Local Government Scale SO1 SCP23 – 25 £35,377.47 to £36,662.63 pa inc
London Weighting
Fixed Term contract to 31st March 2026 – May be extended subject to funding (plus 6% contributory pension. 35 hours per week).
Due to the immediate need for this post we will be interviewing suitable applicants as they are received.
The Care Navigator will support those with long term conditions to access timely care and community support services. Working closely with Camden GP practices and Integrated Care Teams is required as is accurate record keeping using IT systems. Through timely intervention and care co-ordination, unnecessary hospital admissions, GP appointments and residential placements will be reduced.
The successful candidate will come from an information/advice, social care or health background, must be computer literate, and have excellent people and communication skills, and able to work in a multi-disciplinary team. Experience of person centred planning is required. It is important that a candidate promotes a culture that values, protects and uses information for the success of the organisation and benefit of its clients/patients. For this role it is essential that you to have the ability to travel across Camden as the role involves visiting clients in their own homes. This is a full time role with no job share opportunity and works out of GP practices in Camden. AUC offers a contributory pension, and season ticket or bicycle loan facility.
Closing date: Rolling recruitment
Interview date: TBC
As part of the application process please submit a CV and Covering letter, demonstrating how you meet the shortlisting criteria in the Person Specification. Please also complete and return the criminal convictions declaration form.
Age UK Camden is an Equal Opportunities and London Living Wage Employer. Registered Charity No. 293446
The client requests no contact from agencies or media sales.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
Take on a pivotal leadership role as Director of People, where you'll be at the forefront of shaping strategic priorities and cultivating a culture defined by innovation, collaboration and excellence. In this influential position, you'll be part of the executive team to craft and execute transformative people strategies that span the entire employee lifecycle; from talent acquisition and development to recognition, performance and employee engagement.
Our mission is simple: to close the educational gap between young people from disadvantaged backgrounds and their peers. We see Harris Federation as a system disrupter – whose purpose is to make life fairer for children in and around London. Our focus is to take on the most challenging schools and turn them into exceptional places of learning where everyone – staff and students – thrives.
This is a rare opportunity to leave a lasting imprint on a high-performing, purpose-driven organisation. Join a passionate, forward thinking people team committed to positioning Harris Federation as an employer of choice within the education sector. We're seeking a visionary leader to champion this exciting transformation and help drive our collective success.
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MAIN AREAS OF RESPONSIBILITY
The Director of People is part of the executive team at Harris Federation, leading the organisation to deliver the strategic priorities and foster an environment of innovation, collaboration and excellence.
Your responsibilities will include:
- Developing and leading the implementation of the people strategies and supporting policies, frameworks, and processes, consistent with the firm’s strategic priorities and values.
- Lead organisational design and change initiatives, ensuring people are at the centre, and act as custodian of the organisation’s cultural evolution
- Create and maintain a strong employee value proposition, including reward strategies, recognition and holistic wellbeing initiatives, ensuring Harris Federation becomes an employer of choice
- Engender a continuous improvement ethos within the HR team, encouraging innovative thinking and a future-focused mentality
A full list of responsibilities can be found in the Job Pack.
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- Demonstrable experience in senior HR leadership roles, overseeing people strategy and leading a team of HR professionals
- Proven ability to think strategically to create strategies combined with a strong understanding of how to align strategy to operational excellence and commercial reality
- Extensive experience in shaping and leading organisational change initiatives, including experience in managing TUPE and union engagement
- Demonstrable success in designing and implementing leadership development and talent programmes
- Strong understanding of UK employment law, with experience of navigating complex employee relations situations
For a full person specification please download the Job Pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact Jennifer Elliott, Talent Acquisition Partner, via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SOS is an award winning medium sized, forward & dynamic thinking, suicide awareness and prevention charity who are seeking a highly successful, committed and fully experienced Partnerships Manager to join our amazing settled, competent family members.
SOS is ISO9001 accredited and also holds accreditation with Investors in People
We won the charity impact award in 2024 due to our alternative way of providing accessible and sustainable mental health care.
We offer services such as group talking and listening, in person and on line, mobile hub community support, our crisis helpline and our own, accredited educational courses.
We are overseen by a CEO who was highly commended in the Coventry and Warwickshire Business and community awards 2025, in the inspirational individual (person of Warwickshire) category.
Our continued growth means we now wish to appoint a highly experienced Executive Partnerships Manager.
This is a full-time position of 37.5 hours per week with one hour’s unpaid lunch. We offer a generous and competitive benefit package. You will work from our Warwick office Monday to Thursday inclusive and from home on Fridays. It is expected that there will be some travel associated with this role
Main components of the role:
*Identify, explore and secure corporate and philanthropic relationships that result in sponsorship, partnerships and legacy donations, ideally as long term relationships
*Substantial previous experience of securing funding from philanthropic bodies, whether in the UK or abroad.
*Significant previous experience of securing charitable partnerships
*Experience of securing high value philanthropic funding, both inside and outside of the UK and who is familiar with undertaking due diligence exploration
*Research and identify tendering opportunities within the charity’s scope. You should have previous bid writing experience, ideally related to local authority and NHS tendering. You should have first class grant application skills and a high success rate.
*Optimising the revenue opportunties from our traded services programmes
*Achieve month by month income growth through donations, traded services, philanthropic giving, partnerships, bids and grants
*Always scanning for new ways to generate income from multiple streams with multiple values or other benefits
*Significant account management skills.
*You can hit the ground running – creating and building your own client lists
*Be an active member of the senior leadership team
*Lead on all income generation activities by growing new and existing business
*Line manage, and set KPIs for, the events & fundraising team the marketing team and the traded services coordinator (5 staff in total)
*Create business plans, sales & revenue optimisation strategies
*Work closely with our finance team
*Prepare quotations for our services
*Produce monthly trading and income growth reports for the CEO
*Supervise the creation of , and manage the progression of, all new service contracts
*Reviewing, amending and updating our current sales and partnerships processes and policies
*Attend networking events from time to time
About you:
. You should live within one hour’s travel from our Warwick offices to meet the needs of the Charity.
*You can forge, foster and develop excellent working relationships and partnerships
*Should hold a degree in business management or equivalent
*You will have worked within the charitable sector previously, preferably within mental health, in a senior position
*Securing agreed monthly value of funding across all sources
*Excellent communication and inter-personal skills, presenting well to potential and existing clients
*First class negotiation skills
*Strong research, strategy and project management capabilities
*Have up to date business intelligence, both in the UK and abroad
*Experienced and successful networker
*Leadership and motivational skills
You should also be highly proficient in the following:
Setting up and managing the CRM system
Fully conversant with Microsoft 365 and all its applications
Adobe Suite
First class communication skills, both written and spoken
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If you don’t hear from us within 2 weeks of applying, please assume your application is unsuccessful. We thank you for your interest in the role and in our Charity and wish you all the best in your job search.
This is not an entry level role. It is for experienced senior appliants only. You must have the right to live and work in the UK indefinitely. We do not offer sponsorships
NO AGENCIES PLEASE, THANK YOU
Job Types: Full-time, permanent
Expected start date: May/June 2025
We reserve the right to withdraw this advert before the nominated closing date.
Since our concept in 2015, our core aim remains the same - to reduce shame, stigma and silence around poor emotional health and suicide
The client requests no contact from agencies or media sales.
Department: Governance, Compliance and Risk
Location: remote working, with travel including to Head Office in Aldgate, London on ad-hoc basis
Closing date: Tuesday 13th May at 11.59pm
First stage interview : 20th May (via MS Teams)
Second stage interview: 22nd May (via MS Teams)
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
About the role
Join Dementia UK as Head of Governance, Compliance and Risk, where you will help the charity and its workforce comply with all necessary regulations and manage risks to the organisation, its employees, clients, reputation, assets and the interests of stakeholders.
As part of the governance team, you will work with senior managers across the organisation as a trusted advisor, providing day-to-day coordination and oversight of all governance bodies, meetings and working groups. You will also support the efficient flow of information to the Director of Finance and Corporate Services, enabling them to update the Trustee Board effectively.
You will play a major role in making sure that the policies set by the charity are strictly followed by the entire workforce. This diverse workforce includes volunteers, employees, sessional workers and consultants. You will be responsible for maintaining messaging and behaviour that reflect the necessary rules and regulations, providing assurance that the charity complies with both external requirements and internal policies.
Additionally, you will oversee the operational requirements relating to insurance and develop effective plans to manage crises (including business continuity plans) or respond to compliance breaches.
The ideal candidate will hold a university degree in a business-related discipline, complemented by a relevant postgraduate qualification and professional certification (such as IRM Qualification, IA Cert, CIA, or Chartered Internal Auditor). You will demonstrate a thorough understanding of risk and regulatory frameworks, supported by extensive senior leadership experience in compliance and risk management within a public sector or not-for-profit environment. You will also have a strong track record of supporting internal audits from initiation through to the completion of action points, alongside a proven ability to engage and collaborate effectively with a wide range of stakeholders both within and external to the organisation.
If this sounds like you, join us in making a difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact the recruitment team.
This role will be subject to a Basic DBS check.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
Variety is looking for an experienced Office and Facilities Manager who is proactive and highly organised to oversee the smooth day-to-day running of our office environment. This role blends operations, facilities management, and a bit of people-first thinking—ensuring the workspace is safe, efficient, and enjoyable for everyone. We own our building in Camden which has three floors and we intend to rent out one of the floors (one floor is c2,628sq feet). This role requires management of office building matters, tenants and general office management including assistance to CEO.
ABOUT VARIETY
Variety, The Children’s Charity provides practical, life-changing support to disabled and disadvantaged children across the UK. There are currently 4.3 million children living in poverty in the U.K, with 600,000 children both disabled and living in poverty. Variety’s programmes make an immediate and lasting difference to disabled and disadvantaged children and young people by directly improving their wellbeing and quality of life. As well as improving physical and mental health, Variety’s support enables children to reach their full potential.
In 2024, His Majesty King Charles III graciously accepted the Patronage of Variety, the Children's Charity. This historic milestone coincided with Variety’s 75th anniversary and stands as a testament to the trusted role that Variety plays as a national children's charity meeting the needs of the UK’s most vulnerable children and young people.
KEY RESPONSIBILITIES
Office Management:
- Oversee daily office operations and maintain a professional, welcoming environment.
- Act as the primary point of contact for office-related vendors (cleaning, supplies, security, etc.).
- Manage office supplies inventory and place orders when necessary.
- Support onboarding/offboarding processes from a facilities perspective
- Handle incoming mail and deliveries and ensure efficient distribution.
- First point of contact for calls, visitors, and general office inquiries.
Governance:
- Assistance to CEO with diary coordination, organisation of events, meetings, and in-office gatherings.
- Coordination of finance committee and Trustee meetings
- Minute taking at meetings as required
- Administrative assistance as required
Facilities Management:
- Oversee building maintenance, safety procedures, and office infrastructure.
- Liaise with tenants, building management, and external contractors to ensure facilities are well-maintained.
- Monitor and manage office budgets related to supplies, utilities, and maintenance.
- Ensure compliance with health and safety regulations; manage risk assessments and fire safety drills.
- Lead sustainability initiatives within the office (e.g. recycling, energy-saving practices).
- Ensuring health and safety compliance for staff including being the fire marshal
Cost management
· solicit and compare competitive quotes for office services and building making recommendations based on quality, reliability, and value.
· Negotiate contracts to optimise costs without compromising service standards.
· Proactively identify areas for cost reduction or improvements.
Administrative & Support:
- Maintain records of office leases, utilities, and insurance policies.
- Manage access control systems and office security.
- Support leadership with general administrative tasks when required.
- Create and maintain facilities manuals, process documentation, and onboarding guides.
Other
· Health and safety duties including fire marshal- training will be provided.
· Undertake any other duties that may from time to time be required.
SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES
Essential:
- Proven experience as an Office and Facilities Manager, or similar role.
- Strong organisational and multitasking skills.
- Excellent communication and interpersonal skills.
- Problem-solving attitude with a high attention to detail.
- Familiarity with office software (e.g. MS Office, Teams)
- Knowledge of health and safety standards and regulations.
FURTHER INFORMATION
· Limited travel around the UK may be required.
· Variety, the Children’s Charity, is committed to safeguarding and promoting the welfare of children and vulnerable adults.
· Variety, the Children’s Charity, is committed to the principle of equality regardless of race, ethnic or national origin, religious belief, political opinion or affiliation, sex, marital status, sexual orientation, gender reassignment, age, or disability. It is the responsibility of employees to apply Variety’s Equal Opportunities and Health and Safety Policies in their own area of responsibility and in their general conduct.
· Proof of eligibility to work in the UK is required.
HOW TO APPLY
Please submit your CV with a covering letter explaining why you’d make a great candidate for this role.
Applications will close at 5pm on Friday 23rd May with interviews taking place week commencing 2nd June 2025. Please let us know if you have any accessibility requirements or need any adjustments for the interview
EQUALITY DIVERSITY AND INCLUSION
Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities.
We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.
Please let us know if you have any access requirements which we might need to consider in relation to the selection process.
Please submit your CV with a covering letter explaining why you’d make a great candidate for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Vacancy Reference Number:
SASBOT/BOT/UK-R1
Position title:
Specialist Administrative Support to the Board of Trustees
Reports to:
The Board of Trustees
Location:
Hybrid
and
Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE
Hours of Work:
Full-time, 35 hours per week
Salary guideline:
(Up to) £53,000.00 per annum (commensurate with experience)
Terms of Employment:
12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period, Extendable and Renewable)
Application Process & Closing Date:
Send an up to date CV and supporting Covering Letter by Email by no later than 31st May 2025
Approx. Interview & Role Commencement Date(s):
Interviews: As suitable candidate(s) identified
Start: ASAP thereafter
Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an online Interview with Muslim Hands; therefore, please familiarise yourself with MS Teams / Zoom.
Muslim Hands UK is seeking a proactive, professional and experienced Administrator to our Trustees to support the efficient and effective functioning of our Board of Trustees. In this key role, you will collaborate closely with the Chair, Trustees, and Senior Leadership Team to ensure the smooth delivery of board meetings, maintain compliance with governance requirements and facilitate clear, timely communication with stakeholders.
To succeed in this position, you should have experience in an administrative or governance support role, demonstrate excellent communication and time management skills, and be able to exercise a high degree of discretion and tact. Ideally, you will have working knowledge of UK regulatory requirements with a particular appreciation of charity regulation.
Main Responsibilities:
As Specialist Administrative Support to the Board of Trustees, you will play a vital role in supporting the Board when the central governance team is unavailable or not engaged. Your responsibilities will include coordinating board meetings, preparing and circulating agendas and papers, taking minutes, and maintaining accurate records. You will act as a key liaison between the Board and senior leadership, ensuring timely communication, follow-up on actions, and compliance with governance standards. The role also involves drafting documents, supporting policy reviews, managing regulatory submissions, and providing general administrative support to ensure the Board operates efficiently and effectively.
Additional Information:
Please see 'Person Specification' and JD for additional details.
NB: The closing date for applications is 31st May 2025 however we reserve the right to end the application procedure early should the right candidate be found.
Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful.
Send an up to date CV and supporting Covering Letter
The client requests no contact from agencies or media sales.
Salary: £46,000
Contract type: Permanent
Location: UK (minimum 2 days a week in our London office for a full time role)
Work pattern: Full-time (flexible options including part time considered)
Reporting to: Chief Impact Officer
Deadline: Midnight Friday 30th May
Please send anonymised CV and cover letter, ensuring any identifiable information—such as your name, phone number, email address, photos, or other personal details—is removed.
Your covering letter should outline:
● Your motivations for applying to Mission 44
● How this role fits into your career plans
● Experience (professional, voluntary or lived) that makes you a great fit for this role in line with our values and the criteria outlined in this job description.
About the Role
In this newly created role, you will help us achieve maximum impact on a global scale. This role will help us on our journey to become a highly transparent, accountable and progressive foundation. You will focus on:
● Making improvements to our grantmaking by reflecting on our progress so far and ensuring equity is embedded at all stages of the grantmaking cycle
● Developing and delivering our Funder Plus offer, ensuring Mission 44 offers more than just financial benefits to our partners
● Improving how we collect and use our impact data, helping us to build a culture of learning and are able to evidence the change we’re making as a global foundation
We’re looking for someone who is continuously learning and striving to make things better; a proactive and creative problem-solver; someone who enjoys bringing new ideas to life through detailed planning and an ability to create simple systems and processes for others to follow. We hope you’ll join us and become a part of our dedicated team, where you can utilize your expertise to drive meaningful impact in the philanthropic world.
Roles and Responsibilities
Grant Operations (55%)
- Lead on the implementation of a recent grantmaking review, conducted by the Impact Team, including revision of key grant templates and processes: due diligence, proposal development, assessment rubric, recommendation reports, reporting, partner surveys and grant exit.
- Lead on the summary of progress towards our grantmaking KPIs, providing detailed reports and recommendations for the SLT, Impact Committee and Trustees on a quarterly basis.
- Lead on the management and development of our Impact Committee, a formal governance body overseeing our grantmaking and impact, comprising 4 Youth Advisory Board members and 4 Trustees.
- Ensure that the Youth Advisory Board has sufficient opportunity to feed into (and shape) activities of the impact team, by collaborating with the Senior Youth Participation Manager
- Support the development and implementation of our new CRM system, ensuring data is captured by Partnership Managers and kept up to date.
- Support the Impact team to identify potential grant applicants by researching organisations in fields and geographies of interest to Mission 44, networking and attending relevant events
- Support Partnership Managers as they lead the day-to-day grant assessment and relationship management with our partners. Support the Impact team to maintain relationships and regular communication with our grantees, including site visits and attendance at partners’ events.
Funder Plus (20%)
- Work with the Impact Team to implement (and continually improve) our Funder Plus programme, ready for delivery in 2026/27 - with input and consultation from a range of internal and external stakeholders
- Meanwhile in 2025/26, support the Partnership Managers in their aim to provide additional support beyond financial grants which help our grantees to build their capacity, leadership potential and resilience - this is likely to involve regular communication with the fundraising team and liaison with our major corporate partners
Research, Learning and Evaluation (15%)
- Lead on the data collection and impact reporting processes which have been developed to capture learning, evidence and impact data from our programmatic work.
- Support our partnership managers to use the data collection and impact reporting processes, ensuring we’re able to collect and analyse key impact data on a regular basis
- Work with our Head of Strategy and Learning and colleagues in the Impact team to help us clearly and confidently articulate the difference we’re making as a foundation.
- Identify opportunities to improve the systems and processes we use to generate appropriate impact data, research, case studies and evidence of our impact
- Identify opportunities to collate and share learning across the Mission 44 team, to influence and inform our future grant-making and organisational strategy
- Build and maintain strong relationships with a range of peer grantmakers, charities, and other external stakeholders within the philanthropic sector, identifying opportunities for Mission 44 to share our learning externally, where appropriate.
Fundraising and Communications (10%)
- Support fundraising efforts by providing data and case studies to include in fundraising proposals and grant reports
- Support engagement between our partners and our donors, by facilitating the delivery of skills-based volunteering activities
About You
Skills and experience
Essential
- Experience of working with a grantmaking organisation, as a researcher and/or grant-maker
- Experience developing new/improved grantmaking systems and processes, and supporting the successful implementation of these processes within your organisation
- Strong project management skills
- Experience of using grant management and/or database systems eg Salesforce or other CRM systems
- Experience of managing complex partnerships or contracts
- Proven experience of building and maintaining relationships with a range of internal and external stakeholders
- Proven experience of analysing information to inform your judgement
- Excellent written and verbal communication skills
- Excellent time management skills with the ability to manage multiple projects with competing deadlines
Desirable
- Experience working in the non-profit, education, youth employment or youth sector
- Experience working outside of the UK, in the one or more of Mission 44’s geographies: US, Brazil and Italy
- Understanding of participatory grantmaking models and approaches
Personal Qualities
- Passionate about supporting and empowering young people to thrive and succeed
- Flexible and creative; a strategic mind and a proactive self-starter
- Humility, tact, maturity, and a strong personal commitment to learning and improvement
- Possesses cultural sensitivity to work respectfully and effectively in different settings
- Highly collaborative, adept at building and maintaining relationships with a wide range of stakeholders
- Ability to work independently as part of a global team and being self-motivated
Benefits
- Enjoy 28 days annual leave, plus a day for your birthday
- Use our cycle-to-work scheme and free gym access
- Save for retirement with our generous pension package
- We finish every Friday at noon in August
- Optional health insurance and access to an EAP
- Professional development budget of £1k
- Unlimited volunteering leave, as agreed with your manager
- Wellbeing allowance to spend in whatever way works for you
- Competitive parental leave package
The client requests no contact from agencies or media sales.
Department: Standards and Policy
Salary: £49,945 - £58,232
Hours: 34.75
Job Type: Full time
Contract Type: Permanent
Please see job description for more information
Role Purpose
To manage the standards function of their organisation including managing and leading the review and development of professional standards and guidance, developing policy related to standards, and responding to enquiries from registrants about ther standards and guidance. The standards set clear expectations of safe practice for eye care professionals and good governance for businesses. This role makes a significant contribution towards achieving their purpose of protecting the public and ensuring confidence in those regulated.
Key Accountabilities
- Review, develop and maintain the professional standards and guidance for registrants, including optometrists, dispensing opticians, optical students and optical businesses
- Manage queries and correspondence relating to professional standards in accordance with organisational service standards
- Develop and deliver activities to raise awareness of the professional standards and guidance, including internal and external presentations and developing tools to support registrants apply the standards and guidance in practice
- Engage and consult with external stakeholders particularly in relation to the development of new and updated professional standards and guidance
- Support effective engagement and consultation with internal stakeholders, including the Council, Advisory Panel (including Standards Committee, Companies Committee and Education Committee), internal reference groups and other departments
- Develop and implement methods to evaluate the effectiveness of the professional standards and guidance
- Contribute to working groups across healthcare and regulation on behalf of them on professional standards and ethics-related matters
- Develop and maintain policy in relation to professional standards
- Contribute to maintaining a comprehensive and up-to-date risk register for all Standards workstreams
- Line manage the Standards Officer
Deputise for the Head of Strategy, Policy and Standards where appropriate
Essential Skills/ Experience/ Qualifications
- Project management skills
- Experience in development of standards and/or guidance
- Experience in developing and implementing policy
- Experience of engagement and consultation with stakeholders
- Line management experience
Closing date for this role is 21 May 2025 5pm, please note they reserve the right to close this role early dependent on number of applications.
Please note your application will not be accepted without a covering letter exampling how you meet the essential criteria of this role, no more than 2 A4 pages.
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REF-221458
The Youth Endowment Fund
Change Lead for Policing
Reports to: Assistant Director of Change for Policing and Youth Justice
Salary: £55,000 per annum
Location: Central London or Hybrid*(see below)
Contract: 2-year fixed term (potential to extend) or secondment opportunity
Closing date for applications: 9:00am Friday 23rd May 2025
Interview dates: week commencing 2nd June 2025
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children becoming involved in violence. Our mission is to find what works and build a movement to put it into practice. A big part of the movement that we need to build is in the world of policing. We need to inspire and connect with police forces across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.
Key Responsibilities Include:
We are making good progress building the evidence of what works within and around policing to reduce violence, with new Practice Guidance and implementation resources on diversion and focused deterrence. But the big risk is that we publish guidance and nothing changes. That’s where you come in. Your role is to work out the best way to make this change happen by getting more senior leaders within policing to use our Guidance, toolkit, research and implementation tools to inform day to day operations and strategic decision making. This will involve:
- Developing great relationships with senior leaders and frontline police officers, generating a strong understanding of key policing issues, needs and behaviours, and building credibility and trust with the sector.
- Developing, managing and tracking the change plan to get more senior leaders to be aware of and use our Guidance, tools and resources, continuously looking for data-driven improvements.
- Creating practical tools and resources that help leaders put evidence into action.
- Supporting police forces, violence reduction units, and police and crime commissioners to develop or strengthen evidence-based practices, including focused deterrence, hotspots policing, and problem-orientated policing.
- Overseeing our partnership with the Society for Evidence Based Policing, helping us to collectively achieve our shared aims to promote evidence-base practice across the sector.
- Working out other effective ways to connect people with the evidence, then making those things happen, from putting on a brilliant conference to regular virtual learning events and presentations.
As a senior member of staff in the organisation you also:
- Build a culture where it is natural to perform well and support colleagues brilliantly.
- Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed.
About You
You must have this sort of experience:
- You’ve changed frontline practice and/or systems: You have significant experience in leading behaviour, practice or policy changes within a police setting. You can show how these have been effective in delivering tangible change.
- You’ve working in or around policing, preferably in a role/setting specifically working with young people who are vulnerable to or involved in violence.
You might have this sort of experience:
- Crafting and delivering a strategy to get a new piece of evidence or guidance adopted within a police setting.
- Behaviour change research experience.
You are this sort of person:
- You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen. You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do.
- You understand the policing sector. You really understand how police forces’ work, from Chief Constables to frontline officers. You have experience working in/with police, ideally in a role that worked with young people who are vulnerable to or involved in violence. You might have previous experience of supporting a police force to reflect on and adopt evidence-based practice, such as focused deterrence, hotspot policing and problem-orientated policing.
- You write in a way that people easily understand. You have that rare skill of writing in plain English. You have experience of translating complex information into plain writing that everyone can understand.
- You have excellent project and time management skills and the ability to deliver high-quality work in a fast-paced environment. You can work independently and to a high standard.
- You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a teacher and a 15-year-old student. Listening to people from all backgrounds matters to you.
- You are an excellent strategic thinker. People say that you are good at seeing the big picture. You have experience of wrestling into place a strategy for a project or organisation. You are good at thinking logically but you are also creative. You have ideas but are happy rejecting a lot of them. You like seeing things from different points of view.
- You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player.
- You don't want your days to pass without making a difference. You want to play a significant part in reducing violence.
- You understand young people. You understand what the lives of vulnerable young people can be like and you understand some of the organisations that work with them, ideally through first-hand experience.
- You are committed to equality, diversity and inclusion.
While it is not a criteria, we are especially interested to hear from applicants who have lived experience of violence.
It is also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Secondments
We are open to candidates that would prefer to join us on a 12-month secondment. Secondment candidates should ensure that their current organisation is in support of this in principle, all candidates will go through the full interview process. Candidates should state clearly in their covering letter if they would like to join us as secondee.
Hybrid Working
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
To Apply
Please click on the "Apply for this” button and submit your CV, cover letter and complete the monitoring form 9:00am Friday 23rd May 2025.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage.
Interview Process
Interviews will take place the week commencing 2nd June.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Benefits Include
· £1,000 professional development budget annually
· 28 days holiday plus Bank Holidays
· Four half days for volunteering activities
· Employee Assistance Programme – 24hr phone line for free confidential support
· Volunteering days - 4 half days per year
· Death in service - 4 times annual salary
· Flexible hours. Core office hours 10am – 4pm
· Financial support including travel and hardship loans
· Employer contributed pension of 5%
Your Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
We exist to prevent children and young people becoming involved in violence.

The client requests no contact from agencies or media sales.
Charity People is delighted to have partnered with the brilliant charity St Wilfrid's Hospice, Chichester in their search for a new Individual Giving Manager. This permanent role will manage and develop their successful Individual Giving programme to maximise and grow sustainable income from existing and new individual supporters, at what is an exciting time for the charity.
St Wilfrid's Hospice provides tailored end of life care both in the community and at the Hospice, supporting patients living with a terminal illness, and their loved ones.
Their vision is for all dying people and those close to them to have access to the care and support they need by providing high quality specialist end of life care and bereavement support whenever and wherever it is needed.
Location: St Wilfrid's Hospice, Chichester, with at least three days per week in the office
Salary: £37,830-£45,141 per annum
Incredible benefits package, including:
- Annual leave: starting at 27 days plus bank holidays, rising to 33 days with service
- Flexible working: St Wilfrid's are open to flexible working requests such as compressed hours and hybrid working
- Auto-enrolment pension scheme: Employer contribution of 7.5% based on minimum employee contribution of 2%.
About the role
We are searching for an experienced fundraiser to drive and grow Individual Giving income streams, currently worth around £800,000 annually to the Charity. The postholder will oversee campaigns including Regular Giving, In Memory Giving, Lottery, Raffles, and Appeals, while managing donor stewardship, acquisition, and retention. With a small and high-performing team to support you, you'll lead on budgeting, data management, and help shape the future of fundraising.
Key responsibilities will include:
- Managing income and expenditure budgets, monitor ROI, lead reforecasting efforts, and support the development of long-term financial plans.
- Lead innovative fundraising initiatives, exploring new opportunities (including digital) and refreshing existing campaigns in collaboration with Marketing and Communications.
- Oversee donor stewardship and supporter journeys, building strong relationships with new and existing donors and engaging service users and their families.
- Ensure effective use of the Raiser's Edge database, supporting compliance, performance tracking, and strategic decision-making.
- Manage fundraising compliance, including GDPR, gambling regulations, and fundraising best practices, while participating in the Information Governance Steering Committee.
- Collaborate across departments (Fundraising, Marketing, Retail) to coordinate income generation activities and maximise cross-functional opportunities.
- Lead and evaluate Individual Giving activities, including managing 3rd party contracts, attending key events, conducting market research, and contributing to audits and competitor analysis.
About you
You will bring a proven track record of securing income through the development and delivery of successful fundraising campaigns. You'll bring experience in building donor relationships, strategic planning, and hitting ambitious targets. Strong analytical skills, and experience with CRM or fundraising databases are essential, as is the ability to translate data into actionable insights. You'll bring excellent communication, interpersonal, and project management skills, as well as experience in budget and resource planning. Regalar travel to attend meetings and events is required so you will need access to your own vehicle.
If this sounds like the perfect role for you, Charity People would love to hear about your experience and share more details about this fantastic opportunity and how to formally apply.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Following a successful bid by Liverpool Charity and Voluntary Services (LCVS) as part of a partnership with NHS University Hospitals of Liverpool Group (UHL Group), NHS Cheshire and Merseyside, and Liverpool City Council we are recruiting for a Volunteering for Health Project Lead to support the partnership in its intention to:
- Establish a robust volunteering infrastructure to address identified health needs and priorities
- Strengthen the capacity of VCFSE (Voluntary Community Faith Social Enterprise) organisations to engage with health volunteering
- Promote collaboration between VCFSE, and statutory organisations to improve health outcomes
- Ensuring sustainability of health volunteering practices beyond the life of the project
- Responding to identified gaps in health volunteering and integrating efforts with local health strategies.
The Volunteering for Health Project Lead will lead on developing and delivering coherent and sustainable volunteering infrastructure in Liverpool, particularly to grow the level of health and wellbeing linked volunteering opportunities across Liverpool.
The client requests no contact from agencies or media sales.
Role Summary:
This is an opportunity for a well-rounded accountant to join the Bild group of charities. The post-holder will be responsible for all management accounts across a group of four charities, whose combined turnover is circa £4m per year.
Key Responsibilities and Duties:
- Oversee day-to-day accounting and financial controls
- Prepare monthly management accounts, reports, and financial statements
- Responsible for development of management reporting
- Meeting regularly with budget holders to review financial performance and outstanding commitments.
- Manage payroll, tax returns, and financial reporting for funders
- Support the Business and Finance Director in preparing annual budgets and forecasts.
- Support the Business and Finance Director with the annual audit process
The client requests no contact from agencies or media sales.
Position: Head of Product and Systems Management
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
This year, we’ve embarked on a bold, strategic initiative to enhance our data capabilities.
We’re aiming to improve our data use, integration and analytics to increase engagement, maximise impact and drive forward our strategic goals. With a key focus on: effective and efficient operations; collaboration; and continuous improvement in our Technology, Strategy and Business Intelligence teams.
To achieve this ambition, we’ve developed a new technology infrastructure which we are calling “Sage”. We’re implementing new technology infrastructure this year (such as our new CRM system and suite of data tools – Microsoft Dynamics).
We will be taking a structured and phased approach to transitioning and embedding our new team structures, infrastructure and ways of working as part of Phase 2 of this Project.
Our Product and Systems Management team are responsible for: defining our product vision; setting the product strategy; and executing on it by delivering new functionality that meets customer needs and supports business goals.
Across all of our products our Product and Systems Management team cover the following areas:
- Being fully responsible for the provision and management of the system
- Owning the list of user requirements. These are known as product backlog items (PBIs) and are drawn from user group meetings/discussions. These PBIs are then scheduled for build and release.
- Manage the relationship with any external support companies for the relevant products and interconnected products and systems including accounting online, bank checking and deduping systems.
- Manage the data cleanliness, accessibility, availability and retention in accordance with our data governance and security policies particularly the information and data management framework. And develop and maintain automated processing of bulk data.
- Enshrine continuous improvement into the use and development of our Products.
Our use of Product Management comprises of all of our critical business systems (Finance, HR, Intranet, Microsoft end user applications).
Our Head of Product and Systems Management plays a crucial role in the development and delivery of our Product and Systems Management. This role is also responsible for defining and delivering the Product and Systems Management team’s strategy/roadmap and ensure they are delivered.
For this role we’re looking for:
- Expert level experience of managing a Systems Support Team
- Expert experience of Product Management
- Experience of managing external stakeholders and 3rd party suppliers effectively
Closing date for applications: 9:00am on Thursday 15 May 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments.
Our experienced, specialist youth workers engage with and support young people, aiming to reduce serious youth violence. We often meet young people at a moment of change and work with them to find a positive way forward.
We provide long-term, holistic support. We consider every aspect of a young person’s life and build support around them.
Job Description
The Senior Service Manager (SSM) provides strategic oversight of Redthread Services (currently working with 9 hospitals in London and Birmingham) providing line management to ensure high quality delivery that improves outcomes for children and young people and be successful in seeking opportunities for further growth. The SSM will work with the YPF SMT and will take a lead role in implementing our YPF strategy in this area, including taking and making opportunities to grow our services, and supporting new service implementation as need requires.
The role can be home based, but time spent in each of the services alongside travel across the UK will be required in order to support delivery and growth of services across the Hub. The ideal candidate will have experience of delivering and managing similar services and the right mix of leadership, passion and energy, and an innovative nature. A proven track record in engaging with positive relationships with commissioners and securing new business is essential. The role will involve promoting, connecting and building services in order to impact the lives of vulnerable young people with complex needs.
Duties and accountabilities are split into two core areas, management and development of Redthread service delivery, including direct management and coordination ensuring high performance that improves outcomes for children and young peopleand supporting implementation of the YPF growth strategy
- Line management of service managers and operational oversight of service contracts.
- Supporting the implementation of the YPF strategy, including making opportunities for organic and new growth. Work with Business Development and other business partners and engage Commissioners and other funders to develop our delivery models and to bid for services (organic growth and nationally).
- Supporting the implementation of the Clinical Governance policy and responsible for ensuring relevant services adhere to this guidance.
- Contribute to national stakeholder engagement plans and local, geographical influencer plans to promote our hospital based youth work offer and support growth.
- Ensure that staff and volunteers within services are engaged with Redthread’s vision and strategic plan, are motivated and understand their role and contribution to the wider organisation.
- Provide robust management and accountability for service budgets and in building budgets for new services working closely with Redthread’s finance business partner.
- Monitor and ensure that contractual commitments are met and that service performance is maximised; acting promptly to respond to and resolve performance and compliance issues. A core component of the role will be to ensure the confidence of our Commissioners including by assuring the quality of delivery, through Brilliant Basics audit, review, observation and ongoing service development.
- Ensure the provision of high quality reports for Redthread, commissioners and other strategic groups on the work of the services with clear evidence of quantitative and qualitative outputs – particularly signing off service commissioner reports / performance prior to external distribution.
- Ensure that services operate effective multi-agency working processes, such as referral, assessment and review and to ensure a high quality standard of lead professional, meeting chairpersonship and co-ordination from workers.
- Promote and support the participation of service users so that they are appropriately informed, consulted and involved in their own plans and the design and delivery of services.
- Be responsible for ensuring that all service activity is safe for all involved, to include adherence to Redthread’s health and safety policies including safeguarding, accidents, incident and injury reporting, fire safety and risk assessment. Review audit activity within services and work to ensure a consistent approach across services.
- Undertake other duties as required to ensure the effective delivery of the services.
Qualifications
Professional qualification in a relevant discipline such as youth, community or management or demonstrable equivalent experience.
KNOWLEDGE
Knowledge and understanding of relevant current issues and research (including emerging trends youth violence work and associated areas of risk)
EXPERIENCE
- A proven track record of developing and managing projects in the public, private or voluntary sectors.
- Extensive experience of working with young people (11 – 18 years) and their families, identified as vulnerable or as having complex needs preferably within a community setting.
- Demonstrable experience of staff management including recruitment, induction, supervision and support.
- Proven track record in scoping and developing new business activity, including engaging and developing positive relationships with commissioners.
- Experience of preparing bids e.g service model development, articulating delivery within tenders - for significant projects/services and participation in the business development process e.g. responding to tender questions etc
- Experience of working using own initiative to an agreed action plan and effectively monitoring service quality standards and performance.
- Commitment to young people’s participation
- Substantial experience of working in a multi-agency environment and the proven ability to develop effective working relationships with other professionals/organisations.
- Experience of managing services for young people and their families, and empowering them to make positive and informed choices in their lives.
- Experience of developing new contracts and development opportunities with commissioners and partners.
- Experience of project development
- Experience of training / public speaking to a wide range of audiences
SKILLS & ABILITIES
- Proven ability to lead and coach others in their professional development
- Demonstrated ability to manage and monitor budgets (up to the value of £1m p/a), working within organisational financial procedures.
- Ability to lead, motivate and oversee administrative processes.
- Excellent negotiation skills, and an ability to handle sensitive matters with tact and diplomacy.
- Demonstrated ability to incorporate and demonstrate an equal opportunities perspective in all areas of work
- Ability to achieve results and meet deadlines and to motivate and manage staff to do the same.
- Computer literacy including the use of Email, Word, Excel and PowerPoint.
- Strong organisational skills.
- Ability to build and establish effective working relationships at a range of levels, including with commissioners, funders and external influencers.
- Creative, flexible and able to work well with others in a team.
- Honest and reliable.
- Commitment to the organisation and also to their own personal and professional development.
- Commitment to enabling children/young people and their families to participate and achieve their full potential.
Additional information
Hours of work: Full time, 37 hours per week
Place of Work: Home based with expectation of national travel*
Contract Type: Permanent
Level of screening: Enhanced DBS
*You will be required to work on a on-call basis (days, evenings, weekends, bank holidays) supporting on-call staff with risk assessments ad decision making.
Catch22 is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practice will be followed and pre-employment background checks will be undertaken before any appointment is confirmed. The post is subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.