Information jobs in crystal palace, greater london

Job Purpose

The Business Support Officer will be responsible for providing comprehensive administrative support to the day to day running of the business. They will support the delivery of projects whilst working with Project Managers. Reporting to the Senior Finance Manager, the successful post holder will have effective organisational skills and be able to plan/prioritise the delivery of work. They will have strong communications skills, both orally and in writing, and have the ability to establish working relations with a range of stakeholders.

The role also requires some degree of client and stakeholder facing, requiring a high level of inter-personal skills and personal confidence. Having a respectful and empathetic attitude will be essential, with the capacity to manage highly sensitive, complex and confidential information.

Key Result Areas/Duties

1. To be the first point of contact for the business daily.

2. Use and populate / edit data on CRM (Customer Relationship Management).

3. Produce meeting minutes and notes that summarise meeting content, including key topics, group decisions and ideas utilising a range of tools and resources including AI.

4. Utilise project management software to record and monitor project planning and project tasks and to keep project deliverables on task and escalate when required.

5. Preparation or finalisation, monitoring, and maintenance of the following documents/reports: project brief, project plan, communication briefings, risk register.

6. Liaise with the team to ensure that work is neither overlooked nor duplicated by related projects.

7. Support the procurement team in the management of tenders from social media marketing and logging/updating application to compiling supplier performance monitoring and reporting.

8. To be able to manage telephone and personal contact from other staff members and external persons with intelligence, foresight, and sensitivity, strongly respecting the need for confidentiality.

9. Provide administrative support, including diary management and arranging meetings for staff and team.

10.  Be responsible for prioritising own workload efficiently, including maintenance of diary and management of overall team, responsiveness to emails, ensuring strict deadlines are met.

11.  To assist in organising, facilitating, and participating in events, workshops and focus groups.

12.  To ensure the business is open within the operating hours and at times will be required to open and close.

13.  To administer, co-ordinate and adhere to any new organisational policies and associated procedures and other documentation with confidentiality.

14.  To prioritise and complete multiple tasks and projects in a deadline driven environment.

15.  To ensure effective communication on specific project developments with the Project lead, and the wider team.

16.  Ensure accurate and open communication and co-ordination with a range of organisations and individuals, researching and drafting correspondence, marketing and research materials.

17.  Compose well-written emails, create meeting invitations, and write short documents.

18.  Develop and maintain contact sheets, project assets inventories (e.g. iPad, headsets, USBs)

19.  Be able to contribute to team meetings.

20.  Must be able to travel to locations within London and occasionally outside London depending on the projects.

21.  Support ELFT Charity team with administration, customer service support and event planning.

22.  Support the Medical Device team to compile and distribute asset information and reports.

23.  Support the Medical Devices team in coordinating and organising site visits and audits, ensuring smooth operations and compiling relevant reports for various stakeholders

24.  Assist in updating and maintaining the website, ensuring accurate and engaging content, while liaising with relevant teams for timely updates

25.  Assist in updating and maintaining the website, ensuring accurate and engaging content, while liaising with relevant teams for timely updates.

26.  Coordinate and draft engaging social media content, organising campaigns, and scheduling posts to enhance the online presence of the business.

27.  Monitor social media activity, respond to queries, and ensure alignment with overall communication strategies across platforms.

28.  Undertake adhoc duties when required.

This list is not exhaustive and you will be required to carry out other duties as necessary in the fulfilment of the role.

Working at Compass Wellbeing

· 27 days annual leave (excluding Bank Holidays)

· This rises to 29 days after 5 years service (excluding Bank Holidays)

· This rises to 33 days after 10 years service (excluding Bank Holidays)

· 5% employer pension contribution scheme

· 2 days paid volunteering leave per year

· Travel season ticket loan

· NHS discounts (Health Service Discounts, Blue Light Card)

· Gym and fitness discounts (through the above services)

· Occupational Health therapists available through Medigold

· Mental Health and Wellbeing support through Medigold

Person Specification

Essential

The successful candidate will hold an NVQ Level 3 or equivalent qualification and have GCSEs in Maths and English at grades A–C (or equivalent). They will be computer literate with a solid working knowledge of Microsoft Office applications, including Excel, PowerPoint, and Word, and will demonstrate accurate keyboard skills with strong attention to detail.

They will have experience working as part of a team as well as independently, and be confident in managing diaries and taking accurate minutes. They will be familiar with office systems and procedures, and possess a good standard of numeracy and literacy.

Candidates must have extensive experience using the internet and email systems, and have proven ability in organising meetings and disseminating information to stakeholders effectively. Strong written and verbal communication skills are essential, along with a professional and courteous telephone manner.

Applicants should demonstrate excellent interpersonal and organisational skills, with the ability to communicate clearly and fluently. They must be capable of working under pressure, solving problems, and responding to challenging situations with resilience and flexibility. A commitment to confidentiality and sensitivity is also essential.

The ability to prioritise tasks and meet deadlines in a busy, deadline-driven environment is required. Candidates must be able to work from Compass Wellbeing’s office, with some flexibility for occasional remote working.

Desirable

It would be advantageous for candidates to have training or experience in project management methodologies and documentation. Practical experience of working in a busy office environment and familiarity with project management skills are also desirable.

Candidates with knowledge of the Data Protection Act will be well suited to the responsibilities of the role. Flexibility to occasionally work evenings and a willingness to travel outside of London for project needs are also beneficial for this position.

Are you interested in joining an International Development Charity to work on its individual giving programme? If so, you will be joining at an exciting time for Mothers’ Union, as we prepare to celebrate our 150th anniversary in 2026.

Founded in 1876, Mothers’ Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.

Main Purpose of the Role:

To be responsible for the implementation and day to day project management of the individual giving programme across both existing and new fundraising products, maintaining strong relationships with suppliers, members, volunteers and internal teams across Mothers’ Union to ensure the success of the appeals. As part of a small team you will be working closely with and under the direction of the Head of Individual Giving.

Key Responsibilities:

• To project manage multiple appeals delivering accurate campaigns on time, on budget to a high standard, meeting agreed targets.
• Analyse and interpret direct marketing campaign results, and produce regular reports, drawing conclusions, completing campaign reviews and making recommendations to improve future activity such as targeting and testing suggestions to improve performance of the programme and feed into longer term strategic plans.
• Ensure all materials produced are accurate and compliant with relevant data protection and gift aid legislation (where applicable). Undertaking all activities in line with best practice standards and processes as set out by the IoF, Fundraising Regulator and any other bodies as prompted by the Head of Individual Giving.
• Write campaign briefs including campaign objectives, creative, digital, print and production briefs, feeding into decisions on creative approaches, copy and all technical aspects of the direct marketing programmes
• Write or amend existing copy and proof-read accurately. Critique, manage and evaluate work by external or internal agencies to a high standard and high level of accuracy
• Lead contact for our face to face fundraising activity, from briefing, monitoring and reconciliation to delivering training and fulfilling requests, including coordination of visits to Mother's Union projects
• Lead on any challenge events or wider individual DIY fundraising or organisational  income generating events as assigned, meeting agreed targets set by the Head of Individual Giving.
• Monitoring, managing and reporting of key KPIs including campaign income, spend and other performance metrics on a regular basis. Reporting to the Head of Individual Giving, highlighting variances and updating fundraising team reports making sure information is accurate and reconciled where necessary.
• Designing and delivering targeted training programmes for groups of fundraisers or members on behalf of Mothers’ Union as well as providing effective one-to-one campaign support as required.

Please refer our job description for more information.

Benefits

• 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
• Employer pension contribution of 6.5%.
• Enhanced maternity, paternity and adoption pay.
• Two volunteering days per calendar year.
• One away day per calendar year.
• Enhanced sick pay.
• Bereavement leave & Compassionate leave
• Season ticket loan.
• Cycle to work scheme.
• Employee assistance programme.
• Eye care voucher and an allowance towards glasses.

Work Location/Hybrid Working Pattern

This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.

How to Apply

If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Job. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.

Application Deadline

The deadline for applications is 03 June 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.

Equal Opportunity

Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees. You will be expected to ensure that Mothers’ Union’s Equality, Diversity and Inclusion Policy is adhered to in all respects of the role.

Training Standards Officer
£22,409 pa plus excellent benefits
London
21 hours per week

We are looking for a part time Training Standards Officer (21 hours per week) to work in the Learning Directorate at the Royal College of Pathologists. This role is key to support our members by facilitating the maintenance of specialty postgraduate curricula in seven pathology specialties and subspecialties, as well as ensuring compliance with the regulatory requirements of the GMC.

This role will project manage the quality assurance processes for training qualifications our members complete as part of their professional development. Your role will be to review and update the curricula for all College qualifications and provide regular reports for both internal and external bodies. We are looking for a strong administrator who can plan and implement a timetable for regular reviews of curricula by committees, ensuring compliance with timelines/deadlines as required.

The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices.

The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK.

The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology.

Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care.

The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College.

Interviews currently scheduled for the w/c 16 June 2025.

We are looking to recruit a motivated and talented individual with strong project management skills to lead the delivery of the training function within the BSI. Reporting directly to the Director of Events and Training, and in collaboration with the wider BSI team, the Training Manager will be responsible for the delivery of existing training programmes and for devising, setting up and rolling out new training courses by working with BSI members to develop content and curricula, utilising different platforms from face-to-face to remote learning and supporting marketing of the courses to relevant sectors.

This role is responsible for engaging with a wide range of stakeholders to help identify training needs and opportunities that the BSI can meet. This will include opportunities in several sectors including clinical, scientific and public/patient focused. Using strong commercial acumen, the Training Manager will be critical in the continued development and growth of the training function to generate significant new income for the BSI.

Prospect Research Officer
Our client is an astounding group of professionals who believe that people’s sight matters. They have ambitious growth plans to increase the investment they are able to make in life changing eye health by supporting the work of a specialist eye hospital and its academic partner and funding innovative research, equipment, patient care and training through the delivery of innovative programmes of fundraising work. The team is looking to appoint a prospect research officer and Prospectus is leading the search. This role is offered on a 0.6 FTE basis.

Prospect research officer
Permanent
Hybrid
Part time, 0.6 FTE
£37,414-£43,650 FTE

The prospect research officer will develop and maintain a healthy prospect pipeline in order to provide the philanthropy team with an appropriate number and quality of qualified prospects across individuals, corporate, and trusts and foundations. The officer will produce insightful background research on current and prospective donors using financial, biographical, corporate and philanthropic information from trusted sources and compliance with GPDR and data protection laws. Reporting to the prospect research manager, they will regularly review the prospect research strategy in response to changing internal requirements.

The selected candidate will have experience with and understanding of the principles of philanthropy, fundraising practices, donor motivations and wealth indicators and will have experience of conducting structure background research on HNWIs, company Directors, and/or family Trust and Foundation Boards. This person will also have experience of producing accurate overview research on donors and prospects and will have the ability to help manage systems to support prospect pipeline management.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
 
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Your new company My client is a top University that specialises in design and digital media in a buzzy area of London, and they are looking for an interim Library Manager to manage a team of 3 with direct reports for an initial 8-week period.

Your new role

• To manage the services, resources and operations of the Library, ensuring the efficient and professional delivery of innovative and customer-focused library and information services to staff and students.
• Provide day-to-day management and effective leadership of the Library team, undertaking the full range of management responsibilities, ensuring their effective working against institutional priorities. This includes managing performance, conducting annual performance and development reviews, identifying training and development needs, workforce and succession planning, staff recruitment and induction.
• Work with academic staff and students to develop a comprehensive understanding of resource demands and ensure that resources and collections meet the learning and research needs of the institution.
• To work with the Head of Academic Operations in the development of a strategy for the library reflecting the vision of the Institution.
• In collaboration with the Head of Academic Operations set and monitor service standards and foster a professional environment of continual improvement, customer service focus and inclusivity across the team, delivering and embedding change where required.
• Ensure services, resources, policies and procedures are effectively promoted to stakeholders across relevant communication channels. This includes staff and student inductions, workshops and managing the library intranet.
• Manage the physical and digital library spaces, ensuring they provide effective learning environments to support stakeholder needs and to work with the Head of Academic Operations, identifying priorities and costs for the ongoing innovative development of these spaces and resources.
• Manage specialist archives and collections.
• Ensure the library team maintains the spaces consistently to a safe and professional standard.
• Proactively work with key stakeholders internally and externally to ensure effective service delivery.
• Review, revise and implement relevant processes, procedures, policies and supporting documentation, ensuring that they reflect best practice and regulatory changes.
• Effectively manage delegated budgets and resources, including budget forecasting, and ensuring resources are cost-efficient and used effectively to deliver value for money.
  Ensure that new and existing resources are fully utilised to deliver maximum benefits for students, staff and external stakeholders.
• To monitor new and emerging library and information management developments and legislation, identifying their impact and making recommendations to take advantage of them or reduce their risk in the university's activities.
• Represent the institution within appropriate forums such as SCONUL and the M25 Consortium of Academic Libraries.

What you'll need to succeed

• Experience of managing library and information services and resources, including catalogues, collections and online resources
• Experience of working in a library setting in higher education
• Proven track record of managing budgets and financial administration
• Demonstrable experience of effectively managing staff and leading teams
• Experience using and/or developing digital resources
• Experience of building relationships with key stakeholders and collaborating on planning and service developments
• Experience of developing and implementing library policies, procedures and services

What you'll get in return
Flexible working options available. 8-week contract at a competitive rate at mid-manager level in a vibrant part of London

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About us: Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and ‘rehearse’ for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.

About the role: This is an exciting time for Tender, with both the demand for and reach of our work expanding significantly in recent years. To support this expansion, we are recruiting for a Projects Coordinator to join the London and South East team. Working closely with the Programmes Manager and other Projects Coordinators, the postholder will develop, coordinate, and evaluate impactful projects aimed at promoting healthy relationships amongst children and young people in primary, secondary and specialist schools and settings across London and the South East. This a hybrid role, with some days working from home and some from our London office.

What you will be doing: This role combines hands-on project coordination with oversight of project targets, and stakeholder engagement. You will play a key role in ensuring that projects are planned and delivered smoothly, communicating regularly with settings and the facilitators delivering the workshops; ensuring projects are properly recorded, monitored, and evaluated.

Key responsibilities:

• Coordinate delivery of Tender’s creative education programmes for children and young people in London schools and specialist settings.
• Develop strong relationships with teachers, facilitators, and partner organisations to support effective project delivery.
• Monitor impact and share learning to ensure continuous improvement and meaningful outcomes.

Essential requirements:

• Understanding of the violence against women and girls’ sector and current and developing policy and practice in preventing VAWG 
• Proficiency in office software, including Word, Excel, PowerPoint
• Experience of building and maintaining successful relationships with partners across corporate, public, and third sectors
• Ability to coordinate complex projects involving a range of internal and external stakeholders
• Demonstrable commitment to safeguarding and equal opportunities
• Ability to manage your own time and priorities to meet agreed objectives 
• Ability to work with colleagues across departments and organisations
• Ability to solve problems, working flexibly and collaboratively 

The Impact & Grants Manager will work as part of the Philanthropy Fund team to help guide our high net worth and ultra-high net worth clients in their grant making, revealing to clients the impact their generosity has achieved.  Performing thorough and appropriate research on causes that fulfil their giving strategy, you will also empower them to make fulfilling decision summary of the role.

As more wealth passes to the next generation, impact measurement is an increasingly critical aspect of philanthropy, and you will be released to lead the development of this area.

Further to this, the Impact & Grants Manager will give high priority to partner relationships, ensuring transparency and good governance.  You will work closely with the Senior Grants Manager, Relationship Managers and Account Managers to provide an excellent team service for our Philanthropy Fund clients.

The Philanthropy Fund is a growing service, and this role is designed to add expertise and capacity to develop its excellent provision.  You will have the opportunity to learn multiple aspects of the service, and refine the role over time according to emerging client needs.
 

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Your new company
My client is a large London-based charity. They are seeking a Finance Coordinator on a temporary basis.
Your new role
The role is an interim Finance Coordinator. The role is expected to be for three months, but may extend for the right candidate. Duties will include:
- Maintain comprehensive project plans for Finance activities, monitoring progress, identifying any
delays or issues and providing regular updates on
project status and team alignment
- Act as a central point of communication within the
Finance team, facilitating effective information
sharing and collaboration
- Coordinate with various team members to ensure
alignment and adherence to project plans and
deadlines
- Assist in the preparation and distribution of project related
materials and communications
- Organise and schedule team meetings and followup
on action items
- Support with key events
- Provide administrative and logistical support to the
Finance director team, including activities such as
raising Purchase Orders and organising travel
arrangements
- Liaise with internal and external stakeholders,
resolving disputes and providing support
- Help to deliver continuous performance
improvements across the function
What you'll need to succeed
In order to succeed, you will need previous experience as a Finance Coordinator. Liaison with non-finance staff and excellent IT skills and organisational skills are essential.
What you'll get in return
In return, you will get the opportunity to work in a supportive team on a hybrid basis (3 days in the office per week, 2 days from home).
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

LEGACY OPERATIONS ASSISTANT

Salary: £22,950 per annum pro rata

Reports to: Senior Legacy Operations Manager

Directorate: ?Marketing, Fundraising and Engagement

Contract: ?Fixed-term contract until end of January 2026

Hours: 35 hours per week

Location: ?Stratford, London w/ limited-flex (2 - 3 days per week in the office)

Closing date: Tuesday 10 June 2025, 23:55

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone innovative and ambitious, someone like you.

We have an exciting opportunity for you to join us as a Legacy Operations Assistant. In this role, we need you to provide exceptional operational and administrative support to the legacy product team, and to undertake all scheduled operational duties as required.

What will I be doing?

• Distributing and scanning of daily incoming post to relevant staff members 

• Creating and allocating new Legacy cases to the Legacy Case Management Team 

• Creating new solicitor records on the website and CRM system, and informing Finance Team 

• Reconciling and inputting income data (cheques and bank transfers) received by the Legacy team

• Responding to queries from all Legacy audiences, via email and telephone 

• Maintain data quality - merging records and other data processing tasks as required (First Class and Siebel) 

• Raising Purchase Orders and raising invoices when required 

• Building and maintaining excellent knowledge of Cancer Research UK's Will-Writing Services, Case Administration and associated systems and processes 

• Supporting project work relating to Legacy operations, by sharing knowledge of internal processes  

• Responsible for monitoring and ordering materials, maintaining and tracking stock levels as required, ensuring key internal stakeholders are informed.

What are we looking for?

• High level of IT literacy, including good working knowledge of Microsoft Office packages 

• Excellent organisational skills and strong attention to detail

• Excellent administration skills and accurate record keeping

• Able to prioritise day-to-day tasks and plan to maximise most effective use of time to deliver against deadlines to a high standard

• Self-motivated and solutions focused, finds solutions to and root-causes of problems with direction and support from colleagues

• Proven experience of managing administration in a busy environment with flexibility in reacting to stakeholder needs

• A strong team player with ability to build effective relationships with internal stakeholders across departments

• Confident written and verbal communication skills.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination  

Credible: Act with rigour and professionalism   

Human: Act to have a positive impact on people  

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Head of Policy Insights

Hours: 0.8 FTE (four days a week) 

Location: Hybrid, with a focus on London. You’ll need to be in London to work from our office (near Victoria) one day a week and have about two other days per week to attend meetings with policy makers and our members. On other days you can work remotely or come into our office. Some nationwide travel expected for meetings and events. 

After passing probation, you’ll have up to six weeks ‘super remote’ working per year, where you can work anywhere in the world as long as you’re online for four hours of the UK workday.  

Holidays: 38 days per year, including our 3-day winter shut down and eight flexible bank holidays pro rata.

About the Fair Education Alliance

The Fair Education Alliance (FEA) unites 300 member organisations under a shared vision that no child’s success is limited by their socioeconomic background.  

Our members (charities and social enterprises, think tanks, businesses and foundations, youth organisations, unions, universities and schools) are working collectively to create an inclusive system. We exist to close the gap in educational outcomes between children from low-income households and their wealthier peers. 

This autumn, we’re kicking off our next strategic phase, which will take our work from neighbourhood to national, building a movement for systems change towards a fairer future for children and young people. 

Why we need you 

The gaps in educational outcomes between children from low-income households and their wealthier peers are staggering at every stage of education. This goes on to increase the likelihood that young people from low-income households will be out of employment, education, or training. We take a systems change approach to shifting the conditions that hold these inequities in place. With the next phase of our strategy underway—building a movement from neighbourhood to national—we need someone who can help us influence policy and practice with insight, evidence and urgency.  

We aim to bring insights from our diverse and expert membership to policymakers, ensuring that local, regional and national policies best serve children and young people from low-income backgrounds. We support members to organise around themes through our collective action working groups, which have advised Government on topics such as Family Hubs, the Curriculum and Assessment Review, and the Children’s Wellbeing and Schools Bill, and will continue to contribute expertise to upcoming policy moments related to SEND, Skills England and Ofsted. We also support youth voice in policymaking through our Youth Steering Group, which has contributed independently to major policy developments, bringing valuable lived experience to decision-making. From September, we’ll also support members, young people and government bodies to craft regional policy and practice that benefits children and young people from low-income backgrounds.  

Our Digital Membership Tools (Member Directory and interactive Ecosystem Map) have the potential to play a crucial role in our policy work. These tools help members, funders, and policymakers target their work to where it is most needed. There is a wealth of data in these tools: the Ecosystem Map is the only place that marries up publicly available information about pupil demographics and outcomes with information about all 22,000 schools where our members are working. It shows where there is strong or weak provision related to different types of support, at a school, local authority, constituency, MAT or regional level, together with the outcomes pupils are achieving.  

We now need someone who can harness these assets to produce compelling insights and engage policymakers—from local authorities and combined authorities to central government and funders. This role will turn data into impact: creating clear, targeted reports that support decision-making, identifying gaps and opportunities, and helping us tell the story of how education can—and must—be fairer. 

What we’re asking of you

Develop a strategy to influence policy from neighbourhood to national  

You’ll lead our approach to turning insights into influence—connecting our data, member knowledge and youth voice to shape policy that improves outcomes for children and young people. That means designing a strategy that engages decision-makers at all levels, from civil servants and funders to combined authorities and Parliament. You’ll identify the right stakeholders and entry points, use our Ecosystem Map and Member Directory to generate targeted insights, and align our regional and national work for maximum impact.  

Translate data into insight—and insight into action  

You’ll be responsible for developing reports and briefings that tell powerful stories with data. Working closely with our Data Officer, you’ll design templates and processes to produce timely, high-quality outputs that are tailored to different audiences, and that enable the wider team to do so. You’ll complement our datasets with wider research and trends, and ensure our insights are used by both internal colleagues and external stakeholders to inform programmes, policy and funding decisions.  

Engage senior stakeholders and building meaningful relationships  

You’ll represent the Alliance in meetings, roundtables, and events—sharing evidence and building trusted relationships with policymakers, civil servants, and funders. You’ll understand their priorities, and tailor our insights accordingly. This is a two-way relationship: you’ll also feed what you learn, ensuring that our influencing work is responsive and grounded in both national priorities and lived experience.  

Manage projects and continuously improve our tools  

You’ll oversee the systems and processes that make our insights work possible—ensuring reporting cycles are efficient, quality is consistent, and new datasets are brought into our tools where they add value. You’ll help embed insights across the FEA team, supporting colleagues to use data from the Tools in their work and helping to identify emerging opportunities. You will evaluate the impact of your approaches and strategise for the future of the Tools and our influencing work. You’ll also work with our funders to report on the impact of the tools and shape their future development.  

Commitment to equity and systems change  

We’re looking for someone who cares deeply about improving the lives of children and young people from low-income backgrounds. You’ll understand how education intersects with wider social systems—and bring a clear-eyed view of what needs to change. While direct policy or public affairs experience is a bonus, what matters most is that you’re motivated by impact, passionate about equity, and excited by the opportunity to work collaboratively to shift the system. 

See the job description attached for a full job specification and application instructions.  

About our Marketing & Engagement Team:

At Princess Alice Hospice, the difference you’ll make means more. It means excellent care when it matters most in life. That’s our USP: that Ultimately Satisfying Purpose that comes from knowing that everything you do is making a difference to our patients, their families and friends.

We’re small enough to be a close-knit team where you can see the difference your campaign makes to the care we give every day. But big enough and ambitious enough for you to grow and explore new media, tools and techniques. All with a professional, experienced team to learn from and learn with.

About the role:

We have an exciting opportunity for an innovative and enthusiastic Campaign Manager to lead, plan, implement and evaluate campaign activity to showcase and promote us as Kingston and Richmond’s local Hospice, helping us to build trust and engagement now and to sustain future decades of community support.

You will lead on gathering insights on these local communities enabling us to create a campaign which resonates with and inspires people to support us, work with us and connect with us. You will collaborate to produce an innovative campaign, using digital and non-digital channels across a range of owned, paid and earned media.

Your success will be measured on results; increased awareness, understanding, engagement and activation that results in raising more income for Princess Alice Hospice. Building relationships with local stakeholders will also be key.

The role will be based at the Hospice but will require you to spend time on a weekly basis in both Kingston and Richmond. There is also some flexibility with regards to hybrid working.

Flexible, between the hours of 8am and 6pm Monday to Friday, with occasional weekend and/or evening work required. Part-time (minimum 30 hours) will be considered.

About you

You will be an exceptional communicator. You will have experience of managing comprehensive campaigns across a range of media especially in local or community-based campaigns. Your ability to inspire, motivate and mobilise both internal colleagues and potential partners externally will be key. Overall, you will have excellent insight, planning, organisational and project management skills, with exceptional attention to detail and appreciation of copy and production quality issues.

Find your Ultimately Satisfying Purpose. Discover the difference you can be.

The difference is you.

Benefits

As well as our competitive salary package and the opportunity of joining an organisation where you will be able to make a difference to our patients, their families and our communities, we offer a range of great benefits, which include:

· 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)

· Educational and professional development opportunities (we have an on-site Education Team)

· Free onsite parking

· Subsidised meals at our on-site restaurant

· Employee Assistance Programme – promoting staff wellbeing

· Access to Blue Light Card discount scheme

· Access to our Group Pension Scheme

· Tranquil Hospice grounds

· Wellbeing - we provide a programme of activities, opportunities and guidance to inspire and support our employees to live a healthy life, at home and at work.

How to apply:

If you share our values and want to make a meaningful difference, we’d love to hear from you — even if you’re not sure you meet everything listed.

For further information or queries please contact our People Services Team.

About Princess Alice Hospice:

Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, South West London and Middlesex.

At Princess Alice Hospice we are committed to building a diverse, inclusive team. We especially welcome applications from people who are disabled, from the LGBTQ+ community, and from underrepresented communities in hospice care.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are an organisation where you can be you.

Please visit our Privacy Notices section of our website to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.

Purpose of the post

HDR UK are committed to meaningful involvement and engagement where patients and the public are actively involved in shaping our work and decision-making. Reporting to the Senior Public Involvement and Engagement Manager and matrix managed within the Big Data for Complex Disease team, this is a pivotal role that will maintain and build upon an established strategy and programme of activities embedding the patient and public voice at all stages of work with the Driver Programme.

Your work will also support best practice delivered as part of the Public Engagement in Data Research Initiative (PEDRI), a vital UK-wide multi-stakeholder initiative that aims to facilitate a sector wide shift focused on establishing and advancing good practices for public involvement and engagement (PIE) with data-driven research and statistics.

You will work closely with public members, research and NHS communities, internal colleagues, charity partners, and funders to develop and implement plans for patient and public involvement and engagement.

This is an exciting opportunity for someone who has a passion for meaningful involvement and engagement of patients and the public in research, to shape and influence our work on the safe, ethical and scientifically robust use of data for research into the causes, prevention and treatment of disease.

The successful candidate will have a track record in working with individuals, groups and communities and can communicate complex information in clear, engaging ways. The post holder will have excellent influencing and negotiation skills, experience of working on complex projects with multiple partners and be comfortable with working at pace.  Patient and public involvement and engagement in data-driven research is a growing field. The successful candidate will show a willingness and experience of developing and delivering innovative approaches to involvement where previously opportunities may not have been obvious.

We are particularly interested in candidates who have experience of working with diverse communities and using trauma-informed practices to engage with those having lived experience of a variety of health conditions.

Main responsibilities

Big Data for Complex Disease PPIE strategy and delivery:

• Lead on the delivery of the PPIE strategy for the Big Data for Complex Disease driver programme, with oversight from the Senior PPIE Manager and Senior Programme Manager.
• Develop and deliver training and support best practice for researchers working with patients and the public on involvement and engagment in health data research.
• Support member development and growth of the network of patients and public contributors involved in the Big Data for Complex Disease driver programme, including by providing training and guidance on data science and its use in the programme.

Embedding PPIE in our work:

• Lead and facilitate meetings with public contributors to integrate meaningful PPIE throughout all aspects of our work.
• Undertake and manage specific involvement and engagement activities, including but not limited to focus groups, engagement events, developing and undertaking surveys, supporting the writing of plain English summaries of projects and their outputs. In collaboration with senior colleagues, support involvement of patients and the public in the governance of our work.
• Review and provide advice on PPIE elements of research projects ensuring adequate PPIE is incorporated and provide advice and support where needed to researchers. 
• Develop methods to expand reach and ensure diversity of perspectives and work with the HDR UK Involvement and Engagement team to grow involvement of currently underrepresented and underserved groups in health data science.
• Build and manage relationships with colleagues within the Big Data for Complex Disease driver programme and relevant partners like the British Heart Foundation (BHF) Data Science Centre, working collaboratively to support and manage involvement and engagement across all areas of work.
• Work closely with the internal communications colleagues to create and disseminate engaging content (e.g. news stories on outputs and impact, videos, infographics, case studies) on our work and involvement and engagement activities using a variety of communication tools.
• Horizon scan and liaise with colleagues across HDR UK for opportunities to increase visibility of the institute’s engagement and involvement impact, i.e. through conferences, festivals, journals and other publications.
• Lead on the recruitment of new public contributors as required. Adapt, develop and provide training for public where necessary identifying training requirements as needed.

Developing PPIE best practice and collaborative working:

• Work with the Senior PPIE Programme Delivery Manager and the rest of the PPIE Central team to share best practice and examples of successful PPIE practices that could influence our work, including through the Public Engagement in Data Research Initiative (PEDRI).
• Collaborate with the Senior PPIE Programme Delivery Manager, the PPIE Central team, and the HDR UK’s Institute-Wide PPIE Leads Group to lead public outreach initiatives and other events, ensuring that stakeholders are afforded opportunities to contribute their input and provide feedback. Establish effective working relationships and ‘ways of working’ with strategic partners to maximise opportunities for collaboration in patient and public involvement and engagement.
• Act as an internal and external ambassador for public, patient and practitioner engagement and involvement.
• Monitor and report on performance of PPIE across the Programme, make effective use of digital approaches to maximise the ability to collaborate, communicate and continuously learn.

Knowledge, skills and experience

Experience

• Educated to degree level or equivalent
• Experience of working with patients, carers and members of the public with diverse interests.
• Experience of working with community organisations and diverse voices
• Experience of running patient/public involvement activities
• Experience of developing, implementing and evaluating patient and public engagement and involvement strategies and methodologies, preferably in a research environment
• Experience of promoting the need and value of engagement and involvement to a wide range of stakeholders and acting as an advocate
• Experience of writing / developing content for public and research audiences and delivering presentations
• Experience of demonstrating an understanding of health research and the needs of patients and the public
• Planning and organisational expertise with a proven track record of delivering challenging projects with multiple partners to deadlines
• Experience of organising and facilitating a range of events and meetings including: event preparation, chairing of meetings, delivering presentations, use of tools to gather views and feedback, follow-up communications and evaluation
• An understanding of the public sensitivities of using health data for research

Skills

• Excellent planning and organisational skills, with the ability to manage complex and multiple areas of work with competing priorities in a fast-paced environment.
• Evidence of ability to meet tight and challenging deadlines using a flexible and adaptable approach
• Good influencing and coaching skills.
• Excellent people and interpersonal skills to build collaborative partnerships across diverse groups and the ability to handle sensitive issues positively.
• Excellent written and verbal communication skills with the ability to communicate effectively and confidently with different groups of stakeholders and people at all levels.
• Able to grasp the complexity of work across HDR UK and process complex scientific information to communicate it in a way that is clear, engaging and inspires the public to get involved.
• Strong analytic skills with the ability to frame problems and solutions in a logical manner.
• Ability to work autonomously and make decisions without supervision.
• Ability to work collaboratively and as part of a multi-disciplinary team.

Join us on this exciting journey and help shape the future of allergy care! As a Policy and Influencing Officer. You will work closely with internal and external partners to increase the charity's profile, influence key opinion leaders, and drive policy changes that improve the lives of those with allergies. Your responsibilities will include:

• Contributing to the planning and delivery of influencing, engagement, and campaigning activities.
• Monitoring and horizon-scanning the external policy and public affairs environment.
• Supporting the National Allergy Strategy Group (NASG) by providing secretariat services.
• Engaging with politicians, government departments, and external agencies to galvanise support for allergy-related initiatives.
• Drafting accessible communications on policy issues for various audiences.
• Representing Allergy UK at external meetings and events.
• Coordinating engagement with the allergic community and volunteers to ensure advocacy activities are informed by their priorities and experiences.

About Us:
Allergy UK is the leading national charity dedicated to supporting the millions of people in the UK living with allergic conditions. We are passionate about raising awareness, providing trusted advice, and advocating for better healthcare and support. As we embark on our 2025-2030 strategy, we are looking for a dynamic and dedicated Policy and Influencing Officer to join our team and help drive meaningful change.

What We Are Looking For:

• Minimum of 3 years’ experience in a similar role with a proven track record of influencing public affairs and policy change.
• Strong understanding of local, regional, and national government policy-making processes.
• Excellent written and verbal communication skills.
• Ability to work independently and manage a varied workload.
• Passionate about making a difference for people living with allergies.

What We Offer:

• Competitive salary and annual leave entitlement.
• Pension contributions.
• Flexible working arrangements, including hybrid working.
• Access to our Employee Assistance Program and wellbeing resources.
• Opportunities for professional development and career progression.