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Join Amala, an ambitious international non-profit, as our newly created Head of Fundraising, and play a pivotal role in achieving our bold 2024-2027 strategy to triple our impact.

Are you a strategic, driven, and passionate senior fundraiser ready to lead the charge in securing the vital resources needed to provide transformative education opportunities for refugee and displaced youth globally? 

This is an exciting opportunity to develop and execute high-impact fundraising strategies and contribute directly to our mission of reaching at least 5,800 students annually by 2027.

About Amala:

Amala’s mission is to use the power of education to transform the lives of young refugees, their communities and the world. We are a founder-led, non-profit organisation with big ambitions to create a deep and lasting impact for young people who are displaced. We have developed the first, internationally accredited, upper secondary level programme for out of school refugees and crisis affected youth, and currently reach approximately 1400 students a year. As demand for our education programmes continues to grow, and in line with our 2024-2027 strategic plan, we aim to triple the number of young people we serve, reaching at least 5,800 students per year by 2027. Our bold vision is that millions of refugee youth have access to transformative education by 2040. 

Our team is fully remote, with our Global Team based in the UK, Canada, Singapore and Greece. We also have two learning centres, one in Amman, Jordan and one in Kakuma Refugee Camp, Kenya and work with a growing list of partners across Kenya, Uganda and Malaysia. 

The Opportunity:

This is where this new role comes in: The Head of Fundraising will play a crucial role in supporting the stewardship of the current donors while also securing the vital resources needed to realise our bold ambition and help us transform the lives of millions of young refugees and conflict affected youth across the globe.

You will be part of leading a growing and changing organisation, and will work closely with Amala’s two Co-founders and the Fundraising Manager to develop and implement a multi-year fundraising strategy, cultivate and deepen key donor relationships and boost our income growth from our current £800k towards our £3 million target by 2027, driving the financial sustainability necessary for Amala’s continued growth and impact.

Key Responsibilities include:

• Lead the development and execution of a multi-year fundraising strategy 

• Lead all fundraising, communications and stakeholder engagement

• Lead donor engagement and management 

• Team management and leadership

• Reporting, evaluation and budgets

• Foster a fundraising culture across the organisation 

Who we are looking for:

A strategic, entrepreneurial and ambitious senior fundraiser with a proven track record of securing significant UK and international funding (£1m+ annual income generation), developing high-impact strategies, and building strong donor relationships. You will be an inspiring leader with exceptional people management skills, with experience in leading growing organisations, and who enjoys the strategic side of the role as well as having a hands on approach. 

The role would be best suited to someone who is committed to making a difference to the lives of young refugees, with a strong grounding in international charity sector fundraising. and international funding.

Essential experience:

• Proven experience in a senior fundraising management role within the non-profit sector, ideally within international development.

• A proven track record of success in fundraising, particularly in developing and executing complex fundraising strategies for a growing non-profit organisation.

• Experience developing and implementing multi-year income generation plans.

• A strong history of securing six-figure, multi-year grants and contracts in the UK and internationally, with an annual income generation of £1m+.

• Senior-level experience managing relationships with multiple, diverse funders and donors.

• Experience writing successful partnership bids, grant proposals, cases for support, and theories of change.

• Experience in leading change in a growing organisation.

• At least three years of experience leading and managing a team, with a track record of developing and supporting staff.

What we offer:

This full time, fully remote position offers a salary of £50,000-55,000 if you are a UK resident. If you reside in a different location, the salary will be adjusted accordingly. You will work closely with a driven, collaborative, entrepreneurial and supportive team from around the world, and you are required to be in a time zone GMT +/- 3 hours.

Apart from the salary, a unique culture and a great team, we also offer benefits including flexible time off, paid parental leave and flexible work arrangements. To support your remote work set up, Amala offers a stipend for a co-working space and similar.

How to apply:

For detailed information on this role, including the full list of responsibilities, experience, and instructions on how to apply, please refer to the job description on our website.

Closing date: NEW DEADLINE: Sunday 8 June 2025, midnight BST.

Opportunity!

SteelWatch offers a unique opportunity for an expert in steel decarbonisation with a passion for driving climate action. If you can communicate your technical analysis  to challenge legacy steelmakers with clarity and conviction, this role is for you.

In this new role as SteelWatch Industry Decarbonisation Lead, you will have the opportunity to deepen and articulate the arguments of SteelWatch, providing vigilant scrutiny and an international voice for steel decarbonisation.

The ideal candidate will be an excellent communicator and natural collaborator who combines technical understanding of steel decarbonisation internationally with an ability to spot trends and their significance in data and detail. The role could be an ideal next step for professionals coming from consultancy, decarbonisation initiatives, companies in the iron and steel value chain, trade associations, international agencies, and civil society. 

Summary of the role

The Industry Decarbonisation Lead will shape SteelWatch’s position on steel decarbonisation to inform our change-making strategies, provide overall management and cohesion across our work on data analysis and industry insight, and act as a spokesperson in conversation with industry stakeholders.

The organisation

SteelWatch is an international climate campaign organisation, driving corporate accountability and action in the steel sector. Our vision is a steel sector that underpins a thriving zero emissions economy. We are a change-making organisation, with the task of driving change in an entrenched, powerful, technologically-confident sector that faces little climate pressure. SteelWatch is a non-profit registered in the Netherlands in 2023. Having grown to a team of 20, we are still a young organisation, learning-by-doing, working with fluid teams not rigid structures, ensuring we evolve, test, and learn. We seek team members who will enjoy breaking new ground with us.

We run corporate campaigns and challenge the global steel industry to replace complacency with urgent action in line with the 1.5C limit. SteelWatch has established a strong visible presence among civil society and steel industry stakeholders. We are increasingly recognised as an authoritative and challenging voice on steel decarbonisation, invited to engage in industry events and debates internationally.

Accurate and credible data, robust analysis and our global, long-term, climate-first lens on sector decarbonisation, are key strengths that underpin our campaigns and dialogue. We complement the work of other civil society change-makers bringing a vigilant voice and corporate scrutiny. We currently focus on OECD countries, and specifically across Europe and Japan, with team members in Europe/Africa and Asia-Pacific timezones.

Role and Responsibilities

The Industry Decarbonisation Lead is a new role, which will work in close collaboration with colleagues across the organisation and is fundamental to the long-term strategy of SteelWatch to transform the iron and steel industry. The core purpose of the role is to cultivate our collective ability to harness credible evidence for our campaigns, and to engage effectively with industry with an ambitious well-informed vision for decarbonisation.

For the initial year(s),  there are three main areas of responsibility.

1. The Lead will be responsible for navigating and shaping SteelWatch’s positions and point of view on relevant issues regarding steel decarbonisation with a goal of driving long term transition to near-zero emissions steelmaking.
2. The Lead will be responsible for managing and shaping our range of work on data, evidence, insights and analysis -with the team members involved -  to ensure the quality and relevance of our evidence base and our industry intelligence.
3. The Lead will be one of the key spokespeople for the organisation, particularly in industry dialogue and events. The role will report to the Executive Director and is likely to line-manage 1-3 people.

Success for this role will depend on close collaboration with others in SteelWatch including the:

• Steel Analyst, and other team members and consultants working on data and analysis;
• Campaigns Teams, ensuring campaigns are well evidenced, informed and targeted on the critical issues.
• Communications Team, ensuring everything that we externally communicate is consistent and credible, as accuracy is key in our role to speak truth to power.
• Executive Director, sharing the work of representation of SteelWatch externally and updating our arguments as the steel industry evolves.

Responsibilities

1. Shape, evolve and articulate SteelWatch’s positions and point of view on steel decarbonisation:

SteelWatch already has a strong point of view (POV) on many of the core elements of the iron and steel transition. However, the POV needs to be continually reviewed in the light of new developments, on occasion adapted, and extended to new emerging issues. Sharpening the POV is a collaborative process -  the Industry Decarbonisation Lead will be responsible for steering and landing this process. The Lead will:

• Ensure the POV is constantly evolved,improved and adapted through collaboration, guiding the process and landing the outcome;
• Ensure the POV is clearly articulated and socialised internally and externally with allies.

2. Manage and shape our range of work on data, industry trends, and analysis.

SteelWatch currently has in-depth data and news tracking on two companies, the targets of our corporate campaigns. We track iron and steel industry news and analyse industry announcements. We are developing our capacity to react to steel news globally, track blast furnaces investments and other announcements, and rate and rank companies.  The Industry Decarbonisation Lead will, in collaboration with the Steel Analyst:

• Shape and prioritise our work on gathering data,  tracking industry news, and analysing industry strategies,  to support and inform the priorities of the organisation, and ensure we make best use of the information in our campaigns.
• Build capacity within SteelWatch to do this consistently across our growing portfolio of work.
• Ensure the quality and relevance of our evidence base, and the processes we have for updating and using it.
• Continue to build our capacity to assess industry announcements and to use that analysis effectively for pressure.
• Scope, support, and lead projects that are data analysis projects, and hold responsibility for the data analysis component of other projects/campaigns. These are likely to include, corporate scorecard, blast furnace trackers, and data visualisation.

3. Ensure relevance, consistency and accuracy in our external communications.

Our external communications are based on credible evidence and SteelWatch’s POV  combined with core narrative (responsibility of the Comms team), and campaign arguments and tactics (responsibility of the Campaigns Team).  Working closely with the Steel Analyst who currently is the ‘source of truth’ and fact-checker, the Industry Decarbonisation Lead will:

• Ensure all external outputs are factually correct, credible and in line with our point of view.
• Develop processes and materials that increase technical understanding and consistency across team members and amongst those we communicate most closely with (eg allies, core media).
• Ensure robust processes are in place for fact-checking.
• Lead the development of our series of SteelWatch Explainers to present key concepts in accessible form among allies and industry.
• Support the Communications and Campaign teams to assess what reactive news to prioritise, and to respond quickly and accurately.
• Strengthen our ability to brief and correct journalists, dealing with their misunderstandings around iron and steel.

4. Act as spokesperson for SteelWatch in industry dialogue.

SteelWatch is vigilant and challenging to the steel industry. Our tone of voice varies from the creative campaigns, to the engaged dialogue. The Industry Decarbonisation Lead is expected to communicate externally and directly in dialogue, in writing and especially with the industry stakeholders at conferences, in private meetings or via social media.  The lead is not the only voice of the organisation, but should be a focal point in building consistency. They will:

• Attend industry events and discussions, representing SW point of view and strengthening our industry connections;
• Speak at industry events, speak to the media where appropriate.
• Produce high quality written materials, support those written by colleagues, and support high quality data visualisation that communicates our messages.
• Engage actively on LinkedIn (and/or other social media) to respond to industry commentary and engage as SteelWatch.

5. Build relations with industry

SteelWatch is building relations with industry actors, both to share our views and ensure we are up to date on latest trends. The Lead will:

• Through industry events, networks and dialogue, strengthening our industry connections;
• Build relations with industry to acquire up to date information, and increase our ability to sense-check news and respond to trends.
• Keep abreast of industry conversations in order to identify the most relevant shifts, key topics or opportunities for SteelWatch to create pressure for change.
• Support others in SteelWatch to engage with industry, particularly in other regions and languages than your own.

6. Provide line management and task management to team members engaged in data and analysis.

SteelWatch currently has a mixture of long-term and short-term or part-time staff and consultants working on data, tracking and analysis.  They are managed by different team members.  The Industry Decarbonisation Lead will:

• Set objectives and define tasks for the data team, in line with overall SteelWatch strategy and plans, as they evolve. Provide line management for core data team members.
• Manage consultants focused on data or analysis, adapting TORs and finding new consultants as needed;
• Ensure synergy across the various team members  and their work.

Essential skills and experience

• Ten or more years of experience in industry, energy, and/or decarbonisation, of which at least 2 years focused on the steel industry.
• In-depth knowledge of steel decarbonisation pathways, current trends, the challenges and opportunities.
• Proven ability to manage and interpret data, and to use data for powerful arguments.
• Excellent writing and communication skills in English, a talent for conveying complex ideas in understandable ways.
• Proven capacity to build collaboration with non-technical colleagues and enhance organisational capacity to use data and evidence. 

Desired skills and experience

• Experience working across a range of topics, projects and tasks, juggling short-term deadlines and long-term priorities.
• We are particularly interested in candidates that bring deep expertise in the energy transition, and/or in financial analysis of companies' approach to decarbonisation, as these would complement existing skills.
• Knowledge of steel decarbonisation across different geographies, particularly including countries of Asia.
• Experience in climate and/or campaigning organisations (professional or voluntary)

Essential competencies and aptitude

• An eye for detail and ability to ensure 100% accuracy;
• A strategic mind, an instinct to see the big picture, long-term trend, and ability to spot opportunities for engagement or leverage;
• Willingness and ability to toggle between the detail and the strategic;
• Ability to work at pace, with the rhythm of a campaign organisation.
• Excellent people skills and proven track record as a team player, able to work well with colleagues across cultures and geographies;
• Flexibility to work early or late hours on some days each week to overlap with other time zones and to travel 3-6 times per year.
• An affinity with the messaging and campaign approach of SteelWatch. You do not have to have campaign experience or act as a campaigner, but you must agree with the level of transformation that we believe is required, and be excited to contribute your skills to an organisation that critiques the limited ambition of current industry players.

Language requirements

• Ability to work in English at a professional level is a requirement. Additional skills in European or Asian languages are useful, particularly Mandarin, Portuguese or German.

 ADDITIONAL INFORMATION

Country location

This role is open to candidates working in timezones UTC -1 to UTC +4 and in countries in which it is possible to have a 2-year fixed term employment contract with an Employer of Record. Within Europe, we welcome applications from candidates based in the Netherlands, UK and Germany, and in addition we welcome applications from candidates in Africa or the Middle East.

Location and remote working and travel

• Location: work location is remote from your home base. Staff members work remotely and online on a daily basis.
• Travel is an essential part of the role.  If you are constrained in your ability or permissions to travel, please discuss this before investing in an application.
• Travel to an annual full team retreat is essential - this happens once a year and may be in Asia, Europe or other. Additional travel for events and face to face time is expected. This may be in Europe, Asia, or elsewhere and likely to be 2-5 times a year.
• While we offer flexibility for you to work away from home base, this will need to be coordinated with travel of other colleagues, may depend on timezone changes and/or be limited by legal contracting constraints.

Working conditions and benefits

• Working hours are flexible. Whichever time zone you are in, you will need to have flexibility to work early or late across different time zones straddling Asia/Pacific/ Europe&Africa /UK. You also have the opportunity to build in some flexibility around your own non-work commitments.
• This role is full time, 5 days/week.  We may also consider 4 days a week (Monday to Thursday) but would require flexibility around this. If you prefer part time please indicate this at time of application.
• The initial contract period will be up to 24 months with a possibility to renew, depending on country regulations. The type of contract will depend on the location.
• You must have a valid work permit in the country where you plan to be employed. SteelWatch is not in a position to support a visa process.
• Remuneration is according to SteelWatch norms,  level of experience and location of employment. For a technical expert in this Lead role, a Netherlands-based salary is in the range of  €72,000 - 92,000.  Salaries are adjusted by location. 
• Our leave policy, unless varied by national regulation, provides 34 days in total combining public holidays and paid leave in all countries, plus birthday leave and inspiration time.

Ethics:  we are a values-based organisation. Every staff member and consultant is asked to sign our Ethics statement and help us as an organisation live up to our values.

Equal opportunities:  we strive to be an equal opportunities employer. We actively welcome applications from candidates from historically underrepresented groups in the climate change movement.  If you require any adaptation or assistance during the application process, please be sure to let us know so that we can adjust.

This newly created Fundraising Lead position will play a vital role in helping to deliver Flynne's Barn's core work; secure the financial standing of the charity; and develop exciting, forward-thinking projects. 

You will be a self-starting, results-driven fundraiser who is comfortable working independently as well as collaboratively in a small team. You’ll thrive in a dynamic environment, and are motivated by the opportunities to help shape an organisation's future and make a real and positive difference to young people facing the challenges of a cancer diagnosis.

This is a fundraising role that offers both creativity and structure, relationship-building and strategic thinking — perfect for someone who loves making things happen and wants their work to really matter. This is a remote role with the need to visit Flynne’s Barn’s Lake District centre on an occasional basis. 

As an initial part time role, this will be ideally suited to a consultancy contract.

TO APPLY - Please use the Apply Now button to upload a CV and Cover Letter to the CharityJob portal by 9am UK time on 23 June 2025.

We welcome and encourage applications from people from all backgrounds, including those from minoritised groups that are underrepresented in the workplace.

Flynne’s Barn is a charity supporting young people living with cancer. We offer residential stays in the Lake District, bringing young people with a shared experience of cancer together to build community. During a stay we offer a range of outdoor and creative activities. We aim to provide the space for young visitors to relax, find friendship and to build confidence in a safe, supportive context. We also provide an online/telephone counselling service for young people and their families.

Deputy Head of Care

£45,000pa + Company Car and benefits (25 days annual leave and pension)

This is a national role

This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint a Deputy Head of Care to hold national responsibility for the operational management of identified Care projects, driving their development and implementation.

Reporting to the Director of Care and working in partnership with health, education and social care professionals, you will take responsibility for the line management of Family Support Managers for the Kentown Programme and the development of new locality projects as identified by the Director of Care Services.

Having worked previously in a senior management role, with experience of working in a stressful and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact on family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support.

· A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.

· Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks from conception to completion and understand that quickly connecting with people is essential.

· A persuasive, inclusive approach to achieving goals quickly and correctly – you have a strong sense of drive and a warm and friendly working style.

· Strong networking skills and confident use of MS Office - Educated to A-level or equivalent with a recognised childcare and management qualification (NVQ4 or equivalent)

What we offer:

We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)

· Company car for front line care posts

· Time off in lieu

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

· A recommend a friend recruitment referral bonus scheme

If you’d like to find out more about these benefits and working with us please visit our website.

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please send an up-to-date CV with a covering expression of interest letter to us via the link.

Closing date for applications is 20th June.

First interviews will take place at Cassini court on 21st June, with second interviews thereafter.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we welcome applications from all backgrounds.

Registered Charity No: 1070532

Role Summary

As Head of Development, you will define and execute a bold fundraising strategy aligned with our mission and priorities. You’ll develop and strengthen relationships with major donors, trusts and foundations, climate philanthropists, and institutional funders—particularly in the US and Europe.

You will lead the strategic direction for income generation and play a key role in strengthening our visibility in key philanthropic spaces. This role requires entrepreneurial thinking, the ability to work across continents and cultures, and a hands-on approach to building systems and narratives that resonate with diverse funders.

Job Details

Reports to: President and CEO
Department: INT Development
Direct reports: International Fundraising Manager, Grant Writing Manager, Supporter Engagement Coordinator
Location: Remote, possible in the UK, NL, DE, BE or ES - in exceptional cases, potentially US (ET zone) 
Hours: full-time
Salary: dependent on experience and location, e.g. £60k- £80k in the UK

Responsibilities

Fundraising Strategy & Innovation:

• Design and deliver a fundraising strategy that scales ProVeg’s income from major donors, climate (and other relevant) foundations, and institutional funders.
• Identify and pursue new revenue streams aligned with our climate and food system mission.
  Collaborate with leadership to strengthen our theory of change, donor engagement frameworks, and funding cases.

Donor & Stakeholder Engagement:

• Cultivate and steward relationships with high-net-worth individuals, trusts, foundations, corporate contacts and strategic partners.
• Represent ProVeg in donor meetings and high-level external events.
• Support the Senior Leadership Team and President in managing key donor relationships.

Team Leadership & Development:

• Lead and grow the international fundraising function to increase income, capacity, and global reach.
• Drive team culture and performance, fostering professional development and a focus on measurable outcomes.

Cross-Organisational Collaboration:

• Collaborate with Communications, Programme, Finance, MEL, and Country teams to strengthen our fundraising infrastructure, materials, and processes.
• Ensure effective fundraising data management and internal reporting systems.

Qualifications

Required:

• Minimum 5 years of senior-level fundraising experience, ideally with major donors and foundations in the US and/or Europe.
• Proven track record of securing six-figure + gifts, including new donor acquisition and multi-year commitments.
• Deep understanding of the climate philanthropy and/or food system transformation space.
• Experience working in international NGOs or with cross-country fundraising collaboration.
• Excellent stakeholder management and interpersonal skills across sectors and cultures.
• Strong writing and proposal development skills.
• Entrepreneurial mindset: comfortable building systems, not just managing them.
• Outstanding written and verbal communication skills (minimum C2-level English).
• Strong analytical skills and experience measuring the success of fundraising activities.

Preferred:

• Familiarity with effective altruism and impact-led giving.
• Comfortable engaging in discussions around equity, justice, and sustainability in fundraising contexts.

Benefits of working with us

• A strong organisational focus on personal development, with a designated training budget.
• Provision of a work laptop.
• Flexible, trust-based working arrangements and home-office arrangements.
• Career-development support.
• Mindfulness programme - free Headspace account for you and up to 5 friends or family members
• A workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
• And, last but not least, the opportunity to be part of a great team and work towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
   

When?

Application deadline: June 13th 
First (People & Culture) interviews: June 16th - 20th 
Trial task submission deadline: June 27th
Final (hiring team) interviews: July 7th - 11th
Earliest starting date: 01.08.

Further information

Your application should include a cover letter and CV. Please indicate your motivation for the role and describe how you meet the requirements. Please send us your application using our online form. Thank you!

Important: Please make sure to use your own words and ideas on the cover letter. The goal is for us to know you better in order to assess if this role and your motivation are a good fit. Letters written with AI, or written in a language other than English, will be disregarded.

Stories Officer
Remote working
£16,000 - £17,400 pa plus excellent benefits (FTE £25,000 - £29,000 pa)
21 hours per week (Mon - Weds)
Permanent, part-time job share

We are pleased to offer this role as a job share, working Monday, Tuesday and Wednesday. Previous applicants need not apply. 

The Stories Officer sits in the Marketing and Communications team and will focus on:

· Assist in managing storytelling requests from across RNID, providing vital support and crafting impactful and compelling narratives.

· You’ll be gathering and shaping powerful authentic stories that highlight the impact of RNID’s work, supporting RNID’s strategic goals.

· When you join us, you’ll dive straight into important campaigns like our Protect Your Hearing Campaign, helping to craft meaningful stories. You might find yourself out on location, capturing powerful stories firsthand from our amazing storytellers or coordinating a photo shoot featuring one of our celebrity supporters.

As Stories Officer, you will:

· Work closely with the Stories & Celebrity Manager, identify, interview, and write-up case study stories from people who are deaf, have hearing loss, or tinnitus to support RNID’s campaigns, media, and fundraising efforts.

· Manage and update our centralised database of case studies, celebrities, and influencers, ensuring all stories across the charity are recorded for effective stewardship. Maintain storyteller profiles, contact details, permissions, and consent forms while ensuring GDPR compliance in data collection and storage.

· Collaborate with PR, fundraising, digital, and campaigning teams to integrate storytelling into their work, identify their needs, and match case studies or celebrities to relevant projects.

· Support the development and delivery of storytelling content across multiple platforms, including social media, website, press, and marketing materials, ensuring content meets accessibility standards.

· Manage multiple internal and external storyteller requests.

We are looking for an individual with a passion for storytelling and a deep commitment to amplifying the voices of people who are deaf, have hearing loss or tinnitus.

You will have excellent writing skills, with experience in journalism, PR, or a similar field, and a strong ability to craft compelling narratives that engage and inspire. Your interviewing skills will be key, as you’ll need to connect with people from diverse backgrounds, ensuring they feel comfortable and confident sharing their stories.

Sensitivity and empathy will be essential as you capture authentic, impactful stories. In addition, you’ll be an exceptional multitasker, able to manage multiple storytelling requests and competing priorities with ease. Your proactive and creative approach will drive you to consistently find new ways to tell powerful stories that align with the charity’s mission and strategic goals.

If you are driven by the power of storytelling and want to make a real difference, we would love to hear from you.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

We kindly ask that you only apply if you meet all of the essential criteria listed in the person specification, as we’re unable to consider applications that do not meet these requirements.

Closing date: 15 June 2025.

Interviews expected w/c 30 June 2025

Academy Team Leader - National Youth Agency

The National Youth Agency is looking for a new Team Leader to join our Academy Team.
 
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £40,000 per annum
Remote: This role is homebased with occasional travel for staff residentials and other events.
 
What we do
 
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.
 
About the Role
 
This role is situated within the NYA Academy with a focus on providing the very best youth work learning and development experiences across our NYA activities and programs for clients and young people. This role line manages and coordinates a team of Academy Tutors, supporting the delivery of training and developmental support for the NYA Academy. You will also hold cohort(s) of learners and be responsible for providing a positive learning experience.  
 
The role requires a highly experienced youth work practitioner and line manager that is competent and confident in a leadership role; able to manage a passionate and experienced team of youth work specialists to provide a supportive space for reflective practice and professional growth whilst maintaining performance across NYA Academy contracts. 
 
With a focus on training and development, this role requires experience of understanding the needs of learners, how to create engaging and relevant content and how to deliver high quality experiences for learners and other customers. 
 
The post will require significant networking and engagement across the youth sector to ensure the NYA’s work is rooted in the needs of our sector. 
 
Key responsibilities for this role will include:

• Manage and motivate a team of youth work specialists, providing line management and opportunities for reflective practice.  
• Working with the Deputy Academy Principal to manage workflow and ensure deliverables are meeting required timescales. 
• Work with the Deputy Academy Principal to build sector capacity to deliver quality youth work practice qualifications and CPD. 
• Tutor and assess cohort(s) of learners.  
• Work with the wider delivery team to develop and deliver training and development programmes to NYA staff and clients. 
• Provide quality assurance for training and qualifications delivered across the NYA, working collaboratively with Lead IQAs.  
• Ensure the NYA follows best safeguarding best practice. 
• Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England. 
• Any other duties that may reasonably be required of the role.

 
Please refer to our Candidate Pack for more information on the role and the requirements.
 
Why Work for NYA?
 
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
 
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
 
A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
 
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
 
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.
 
How to Apply:
 
Please download our applicant pack to find out more about the role and requirements
 
To apply, please submit the following via our online application platform by 11:59pm on Friday 13th June 2025:
 
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
 
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
 
We will request data for our EEDI monitoring purposes, providing this is optional.
 
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
The National Youth Agency is an equal opportunities employer.
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
Youth Work changes lives
 
Which is why we’re committed to ensuring that as many young people as possible get to benefit from the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
 
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
 
REF-221840

One of our fantastic clients is seeking a highly skilled and experienced Head of External Affairs to develop and implement a comprehensive external affairs strategy. This pivotal role will be instrumental in strengthening societies and changing lives, working closely with senior leadership to lead government relations across the UK and cultivate relationships with elected representatives, the Civil Service, and key partners within the voluntary, community, and social enterprise sectors.

The successful candidate will lead a team of public affairs, policy, and influencing professionals, contributing to the wider communications strategy. They will leverage an extensive network of stakeholders and a deep understanding of policy and public affairs to stay abreast of significant developments, ensuring the organisation remains proactive in its positioning and sensitive areas.

This role requires a leader who can inspire and develop a team of External Affairs professionals, devising and executing projects in a fast-paced environment while ensuring alignment with strategic goals. The External Affairs mandate is exceptionally diverse, spanning devolved governments across the UK and increasing regional devolution within England. Regular travel to attend meetings and spend time with colleagues across the UK will be required.

The Head of External Affairs will provide a professional, consistent, and expert service, supporting strategic activity across the organisation. They will oversee tailoring outputs to effectively reach key external affairs stakeholders and play a senior role in assessing areas of reputational risk.

Key responsibilities

• As a member of the communications leadership team, take ownership of, create, and implement a comprehensive external affairs strategy to deliver the organisation's missions and strategic objectives, including significant activity in the national portfolios, integrated and aligned to its communications strategy.

• Provide strategic oversight of government relations, public affairs, and strategic engagement across the UK, including relationships with sponsor bodies, working closely with the CEO Office and Portfolio Directors. Offer strategic guidance, sound judgement, and advice to senior leadership and other teams, driving a consistent organisational approach to relationship management.

• Take responsibility for strategic horizon scanning for external affairs activity across the mission areas, ensuring information and advice is shared directly with the CEO and senior colleagues, and opportunities for stakeholder engagement and influencing are maximised.

• Devise and lead a programme of external engagement with key policy, political, and mission-related stakeholders for the Chair, CEO, Board Members, and other senior leaders. This includes owning and coordinating key messages and briefings, attending meetings as appropriate, and ensuring actions are followed up.

• Oversee the design and delivery of engagement programmes that measurably increase engagement with key political and other audiences. Identify and manage risks, trends, or opportunities to protect and enhance the organisation's reputation and ensure successful influencing among key stakeholders.

• Plan and deliver a continuous review and evaluation of activities, including external benchmarking, measurement of engagement levels, and performance standards to ensure effective delivery of the External Affairs strategy across the four nations.

• Lead and develop a high-performing team, delegating work effectively, ensuring appropriate use of resource across the team, and providing and commissioning external suppliers and internal stakeholders to deliver high-quality plans.

Person Specifications

• Substantial experience leading government relations, public affairs, policy, and advocacy in a large, matrix organisation, ideally interacting with devolved administrations (national and mayoral).

• Experience in building and maintaining relationships with senior political and other stakeholders, fostering collaboration across diverse communities and perspectives.

• Experience of planning and executing strategic engagement across a range of high-profile audiences and activities, including responsibility for Chair/CEO/Board-level engagement.

• Experience of strategic planning and decision-making at a local, regional, and national level, including with peer organisations and local governments.

• Excellent interpersonal, networking, and communication skills, with the ability to engage diverse audiences with clarity and inclusivity.

• Experience of briefing and working with senior leaders in support of organisational and engagement objectives, often at short notice, including providing counsel in times of reputational risk and navigating complex organisational dynamics.

• Demonstrable leadership and project-management ability, with experience developing high-performing teams, resource management, and working in a matrix-management and collaborative environment.

• Experience commissioning agencies and third-party suppliers to work with internal stakeholders to deliver high-quality plans.

• Experience of continued professional, managerial, and personal development within the relevant discipline.

• If this role is based in Wales, or supports customers or colleagues in Wales, an understanding of Welsh language legislation and the Welsh Language Standards of the organisation is required.

What’s on Offer:

• Salary of £54,277-£60,000 outside London or £59,000-£66,500 inside London 

• Full time role 

• 12 month contract

• Immediate start 

How to Apply: To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button via our website.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.

To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.

Commitment to Diversity: The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Administrator - National Youth Agency

The National Youth Agency is looking for a new Administrator to join our Core Operations Team.
 

Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £25,000 per annum
Remote: This role is homebased with occasional travel for staff residentials and other events. Ideally the post-holder will live in commutable distance to our office in Leicester.
 
What we do
 
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
 
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
 
About the Role
 
We are seeking an experienced administrator to support the smooth running of our charitable work through a range of administrative tasks. You will join a committed, lively team working together to transform the lives of young people through the power of youth work.
 
This role will be responsible for providing an efficient and effective, day to day, administrative support function for the wider organisation.
 
We are looking for a friendly, professional, and enthusiastic individual with a broad set of administrative skills who can deliver an extremely high level of customer service to our stakeholders and colleagues. The role is extremely varied and an ability to multitask is essential.
 
This role would suit someone who is confident, flexible and has great communication and organisational skills.
 
We need a self-starter who enjoys a challenge, can hit the ground running and is able to work remotely. A key person in the office, you will help support the work of other team members and become a valuable asset to the charity.
 
Key responsibilities for this role will include:

• Co-ordination and arrangement of meetings and events.
• Acting as the point of contact for internal and external stakeholders ensuring all telephone and email enquiries are dealt with effectively and in a timely manner.
• Finance administration; supporting with processing expenses and the reconciliation of credit card payments.
• Create, maintain and update confidential records.
• Preparing reports, documents and presentations for internal and external meetings.
• Support meetings including providing agendas, minutes and briefing documents.
• Booking travel, accommodation and venues.
• Performing data entry tasks.
• Any other duties that may reasonably be required of the role.

 
Please refer to our Candidate Pack for more information on the role and the requirements.
 
Why Work for NYA?

• NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via with unlimited specialist support available to all NYA employees.

 
How to Apply:
 
Please download our applicant pack to find out more about the role and requirements
 
To apply, please submit the following via our online application platform by 11:59pm on Friday 13th June 2025:
 
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
 
A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.
 
We will request data for our EEDI monitoring purposes, providing this is optional.
 
Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
 
The National Youth Agency is an equal opportunities employer.
 
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
 
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
 
More about us
 
Discover more about the National Youth Agency and our work on our website.
 
REF-221644

Academy Associate Tutor/Assessor - National Youth Agency

The National Youth Agency is looking for a new Associate Tutor/Assessor to join our Academy Team.

Hours: As and when required
Salary: £120 per day
Remote: This role is homebased/remote working

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work

About the Role

As the National Body for Youth Work in England, we are ambitious for youth work and for young people and are determined that all young people should have the opportunity to benefit from the life-changing impact of qualified youth workers and trained volunteers.

To support our mission we are seeking enthusiastic, skilled and JNC qualified professionals to join us as Academy Tutor/Assessor Associates.

Our Academy Tutor/Assessor Associates will deliver inspiring training, develop and review resources and ensure all activities are in line with both NYA and external expectations of quality and expertise.

The post will require a commitment to continuing engagement across the sector and beyond to ensure the NYA Academy’s work is rooted in the needs of young people and youth work.

The Academy Team are reflective expert trainers and facilitators. They support the development of knowledge and skills; deliver innovative and engaging training that benefits youth work and young people; and work with colleagues from the NYA and the wider field to ensure that youth work is promoted and protected, for the benefit of all young people.

The Academy Tutor will ensure the NYA is at the forefront of developing its products and services.

You will work alongside a committed, lively team working together to transform the lives of young people through the power of youth work.

Key responsibilities for this role will include:

• Developing and delivering training along with the development of programmes (including accredited training).
• Supporting learners and monitoring their progress through regular reviews and assessments.
• Contributing to the ongoing development and improvement of resources and processes.
• Building positive relationships with learners to promote their engagement and to achieve successful outcomes.
• Ensure all learners have a supportive and positive learning experience
• The post holder should promote the NYA’s extensive offer and maintaining its reputation in the fields of expertise.
• Ensuring the voice of young people is heard loudly across the NYA and in all aspects of our work.
• Ensure the NYA follows best safeguarding best practice.
• Ensure all operational activity and youth work content is to the highest quality, representing the position of NYA as the National Body for Youth Work in England.
• Participating in team meetings, session planning and evaluation meetings.
• Compliance with all NYA policies and procedures.
• Compliance with all safeguarding policies and health and safety requirements.
• Undertaking any identified training in line with the role including safeguarding and undergoing a DBS check.

Please refer to our Candidate Pack for more information on the role and the requirements.

How to Apply:

Please download our applicant pack to find out more about the role and requirements.

To apply, please submit the following via our online application platform.

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.

A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the requirements in the About You section.

We will request data for our EEDI monitoring purposes, providing this is optional.

Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-221839

About the NGSN London Regional Board

The NGSN London Regional Board brings together partner organisations to enhance collaboration, service delivery, treatment, and understanding around gambling harm within the London Region.

The Board has a joint vision to build a strategic approach to raise awareness and provide education and treatment around gambling-related harm. The Board is chaired by Betknowmore UK’s Founder & CEO Frankie. 

About the role

We are seeking an experienced Project Manager to lead our stakeholder engagement initiatives with local authorities across London. This critical role will drive forward the board's vision by building strong relationships with key stakeholders and ensuring effective collaboration between local authorities, public health services, and NGSN partners. By positioning gambling harm as a public health issue, we aim to embed harm reduction within broader health systems, ensuring improved access to support and care across London.

The ideal candidate possesses proven Project Management experience and demonstrates initiative as a self-starter who excels at making sound, proactive decisions that drive project progress. We seek someone who can work autonomously with minimal supervision while also collaborating effectively with our predominantly remote team. While this position is funded by GambleAware, the successful applicant will be employed by Betknowmore UK.

Job Title: Project Manager

Hours:Full-time (37hrs) – 12 month contract 

Salary: : £36,000 -38,000, depending on experience 

Location: Remote with regular travel across London Boroughs

Line Manager: Director of Finance and Operations (Betknowmore UK)

Interview date: Interviews to be held on a rolling basis 

Key Accountabilities and Responsibilities

Stakeholder engagement

• Scope out opportunities to work with Local Authorities
• Build and maintain productive relationships with local authority representatives, public health teams, and other relevant stakeholders
• Develop local data collection systems and pathways
• Identify opportunities for embedding gambling harm reduction within broader health systems
• Act as an ambassador for the NGSN London Regional Board, representing its vision and values

Reporting

• Regularly meet with and update the board on work progress
• Manage and regularly report on budget 

Monitoring

• Maintain accurate records and contribute to reporting on programme outcomes
• Produce impact reports to demonstrate the value of gambling harm interventions

Risk management

• Identifying potential risks
• Developing mitigation strategies
• Monitoring and addressing issues as they arise

 Meeting Co-ordination

• Liaise with the chair to plan board meeting agendas
• Book meeting rooms and catering
• Take minutes, record and follow up actions

Event co-ordination

• Planning, organising, and delivery of gambling awareness event and workshop, from initial concept to post-event evaluation

General

• To operate with clear professional & confidentiality boundaries, working within the organisations code of conduct.
• Demonstrate a commitment to diversity, inclusivity and equal opportunity in working with colleagues and stakeholders with a wide range of perspectives and experiences
• To carry out other duties commensurate with the post

Person Specification

Qualification or relevant experience

• Understanding of Local authority 
• Demonstrable experience in a similar role
• Proficiency in project management and budget reporting

Essential experience

• Proven experience in stakeholder engagement, preferably within local government or public health settings
• Proven project management skills with the ability to plan, coordinate, and deliver complex initiatives

Essential skills and knowledge

• Excellent communication and interpersonal skills
• Strong organisational and time management skills
• Strong problem solving and ability to use own initiative 
• Ability to prioritise and manage multiple tasks simultaneously
• Proficiency in data management and reporting
• Knowledge of gambling harm and support services 
• Ability to work independently while also collaborating effectively with multiple partners

How to Apply

To apply please send your cv and cover letter outlining your experience to info @ londongamblingharms. org

By joining our team, you will play a pivotal role in helping the NGSN London Regional Board achieve its aims of reducing gambling harm, promoting long-term recovery, and ensuring improved access to support and care across London's communities.

The Charity and The Vision.  

Scotty’s Little Soldiers is a UK-based charity dedicated to supporting military children and young people (0 to 25 years) who have experienced the death of a parent who served in the British Armed Forces. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity offers a unique blend of emotional, practical, and educational support to over 700 young people, and we have big ambitions to support over 1,000 children annually by 2030.  

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.  

Scotty’s is seeking an experienced bereavement counsellor to join our small but effective team. The role involves supporting children and young people affected by bereavement, which may include death in service, illness, or suicide.

We want every bereaved military child and young person to have:

• Access to the very best emotional health and wellbeing support.

• Outstanding development opportunities.

• The chance to smile again. 

We call these our Promises. Our promises align with our three programmes: SMILES, STRIDES and SUPPORT.

· The SMILES Programme provides children with the chance to smile again

· The STRIDES Programme provides children with outstanding development opportunities

· The SUPPORT Programme provides the very best emotional health and wellbeing support to children who are struggling to cope following a bereavement. 

Our Bereavement Counsellor will be a valuable member of the SUPPORT Programme, delivering online 1:1 and group support to those who need it most.  But all three programmes work closely together (we call this the Families team).

Role Mission:

The Scotty’s Bereavement Counsellor will work with our families who are struggling with their grief to help them understand their feelings, develop coping skills and build their new life.

This role will be accountable for:

Providing emotional support, counselling and therapeutic interventions to individuals and families coping with grief and loss. The role involves working compassionately and ethically with families affected by bereavement, helping them process their emotions and find ways to adjust to life after a loss.

The Bereavement Counsellor will work collaboratively with the SUPPORT team and the wider Families team to ensure that all work undertaken by Scotty’s is delivered in a supportive and sensitive manner and that Scotty families receive exemplary care.

What are the 3-month goals for this role:

· Within three months the Counsellor will have developed their knowledge of the range of services that Scotty’s offers to our families so that they can advise and support families in their case load.

· Will have begun to learn and understand the Scotty Values and the Scotty Way (we do things a little differently and our culture is very important to us and our families!).

· Would have begun supporting the families assigned to their caseload by the Head of SUPPORT.  This will predominantly if not entirely be online 1:1 delivery.

· Will have completed all necessary safeguarding training and be part of the Scotty’s Safeguarding team.

· Begun attending peer supervision sessions with the SUPPORT team.

What are the 6-month goals for this role:

· Will have established a caseload as assigned by the Head of SUPPORT which is likely to include 1:1 online sessions, and may also include online group sessions, drop ins or workshops.

· Will have begun to support the wider Families team by attending Scotty events.  At Scotty events, a SUPPORT team member often attends to provide support to any families in distress (this may require occasional weekend or evening work).

· Will be working cohesively with the Families team and the wider Scotty team to share your knowledge and skills.  Scotty’s values a culture of learning and strives to ensure team members can learn from one another’s expertise.

· Will be contributing to peer supervision sessions to ensure all SUPPORT team members are able to give the best support to families.

· Regularly meeting with your selected external supervisor.

What are the 9-month goals for this role:

· Will be supporting a caseload as assigned by the Head of SUPPORT, with emerging impact data showing the success of your support.  Scotty’s uses the Child Bereavement Service Questionnaire (CBSQ) developed by the CBN to monitor the impact of 1:1 support and the Strengths and Difficulties Questionnaire (SDQ) for pre-bereavement support.

· Will be a valuable member of the SUPPORT programme, Families and wider Scotty team. Providing first rate bereavement counselling and support directly to families but also indirectly helping families by working collaboratively with other team members.

What are the key responsibilities of this role:

· Managing a caseload and delivering one to one counselling sessions as assigned by the Head of SUPPORT. This will predominantly be online delivery using Teams video calling but also other formats as needed by families.

· Facilitate group therapy or support groups when appropriate.

· Conduct initial assessment to determine clients’ needs and suitability for counselling.

· Maintaining accurate and confidential case notes in a timely fashion using our Salesforce based system in accordance with data protection and organisational policies.

· Adhering to all safeguarding requirements and operating as part of the Scotty Safeguarding team to maintain the highest standards across the charity.

· Supporting the development of resources and materials as needed.

· Working collaboratively within the SUPPORT team, including peer supervision.

· Working collaboratively and effectively within the Families team to ensure that families are directed to the appropriate services in a timely fashion.  This could include directing families you are working with towards our educational grants, our respite breaks, our events, our school support or our advocacy.

· Liaise with healthcare and mental health professionals such as GPs, CAMHS and social workers or other professionals where appropriate to ensure holistic care and management of risk.

· Attending at least six (mandatory) face to face team days, normally located in the East of England.

· Participate in regular clinical supervision and continuing professional development.

Skillset and Experiences Required:

Essential

· Member of the British Association for Counselling and Psychotherapy (BACP) or United Kingdom Council for Psychotherapy (UKCP).  We may consider applications from practitioners with HCPC or NCS membership too.

· Level 4 Counselling / Psychotherapy Diploma or above.

· Significant experience (post qualification) providing bereavement counselling, to children or young people (0-25yrs).

· Experience and training with NICE-approved talking therapies.

· Demonstrated knowledge of issues surrounding bereavement.

· Ability to manage caseload effectively.

· Willingness to work flexible hours to accommodate children’s needs (this may include evening work to avoid school hours at times).

· Excellent computer literacy.

· Ability to develop good therapeutic relationships with families.

· Ability to engage with peer supervision and Scotty’s funded external supervision effectively.

· Ability to engage with a culture of continuous learning and support the learning of others.

· Ability to work flexibly as part of a team and independently to meet the needs of the service.

· Commitment to professional standards and ethical practice.

Desirable

· Accredited member of BACP.

· Knowledge or experience of or with the military community.

· Experience of online counselling.

· Experience (post qualification) providing pre-bereavement counselling or support.

· Experience of supporting those bereaved by suicide.

· Knowledge of or experience using assessment tools such as SDQs or CBSQs.

· Knowledge of statutory mental health provision and systems including CAMHS and EHCPs.

· Experience of providing counselling or support to young people with SEND or additional needs.

· Ability to drive with access to own transport is an advantage as some team meetings can take place away from public transport routes.

· Experience working within a hospice, NHS or charitable setting.

Additional Information

- The role may require evening or weekend work

- Enhanced DBS check required

- Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Embrace Change and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.

We do not discriminate on the basis of race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.

We encourage all qualified individuals to apply for employment within our charity, and we are dedicated to providing a fair and inclusive recruitment process for all candidates.

Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby death receives the support and care they need.

Bereaved parents and families are at the heart of why Sands exists. Sharing their experiences of pregnancy and baby loss, and what connects and involves them with our work, is both an important part of their bereavement journey and a way to demonstrate the need for our vision and mission to succeed. This role will help us to show in a real and human, authentic way, what Sands is doing to save babies’ lives and support bereaved families.

Sharing these personal stories in external communications will help us reach more people, bringing to life the work we do in a way that engages diverse audiences, and increasing the likelihood of their taking actions in support of Sands.  

This new role has been developed to support the Communications & Engagement team to develop our story-telling function, build our real stories library and ensure the associated consent and stewardship processes are compassionate, efficient and effective. The Stories Officer will ensure wherever possible, that external communications assets and content created by teams across Sands includes the voices of people touched by pregnancy and baby loss – including those who have been personally affected, and those who are allies of Sands, such as healthcare professionals, corporate partners, research partners, fundraisers and more.

You will have experience of working in a charity stories or communications team, or in a stories-led environment such as journalism.

A good knowledge of compliance and safeguarding issues, including experience of working with vulnerable people in a communications context is required.

With excellent written communication and creative skills, you will be able to produce work that captures and conveys real life experiences in a sensitive and compassionate tone.

You will be highly organised with the ability to multi-task and work across more than one project simultaneously.

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact our Recruitment Lead, Mhairi (contact details on our website). 

 

The role and your key responsibilities
 

As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.

You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week). Please note you will need to be based in Oxfordshire, Hampshire, Berkshire, or Wiltshire for this role.
 

Your key responsibilities will include:

• Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
   

• Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
   

• Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.
   

• Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.
   

• Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
   

• Attend conferences and run CPD events on behalf of Unifrog.

What we’re looking for

• Strong communication skills – written, over the phone and on video calls.
   

• Track record of excellent relationship management.
   

• Extremely well organised.
   

• Keen attention to detail.
   

• Active listening and objection handling skills.
   

• A background and interest in education would be an advantage.

• Proactive attitude and willingness to get stuck in.

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
 

Working together

You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager. 

 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.

• Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.
   

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
   

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details
 

• £37,306 per annum pro rata (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus. 

• OTE £43,000.

• Permanent and full-time

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
   

• Full UK driving licence and access to a car is essential.
   

• All travel expenses covered.
   

• Candidate must be based in one of the following counties: Oxfordshire, Hampshire, Berkshire, or Wiltshire.
   

• Home based with some travel to schools and colleges in your region.

• Start date: as soon as possible, though we will be flexible for the right candidates.
   

• To discuss any details about the role before applying, please contact our Recruitment Lead, Mhairi (details on our website).
   

• We can only consider candidates who have the right to work in the UK.

 

Application process

Deadline: 10:00AM (BST) on Monday 9th June 2025.
 

Stage 1: Application form (~1 hour) 

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
   

i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)

iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)

Stage 2: Phone task (15 minutes) 

• A short role play task over the phone. We will schedule these tasks throughout the application window.

Stage 3: Video call interview (1 hour) 

• Short demonstration of a Unifrog tool (resources will be provided) (20 mins)

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
   

• Video call interviews will be held on w/c 16th June 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

 

Inclusion and diversity at Unifrog

Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.