• Are you looking for volunteer roles ?

    Go to volunteering section

646

Information jobs in waltham cross, hertfordshire

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Joseph Rowntree Foundation, London (On-site)
£54,163 per year (plus £5k London Weighting if applicable)
Posted 2 weeks ago
Closing in 3 days
The Rodolfus Choral Foundation, Remote
£40,000 - £50,000 per year
Posted 2 weeks ago Apply Now
Ambitious about Autism, N10, London (Hybrid)
£31,522 - £36,212 per year (depending on skills and experience)
Posted 1 week ago
Closing in 2 days
Ivy Rock Partners Ltd, London (Hybrid)
£40,000 - £45,000 per year
Posted 2 weeks ago Apply Now
Harris Hill Charity Recruitment Specialists, London (Hybrid)
£33k - 35k per year
Posted 1 week ago Apply Now
International Planned Parenthood Federation, Remote
£30,000 - £35,000 per annum
Posted today Apply Now
Inclusion Barnet, Colindale (Hybrid)
£40,000 per year, pro rata for part time (£32,000)
Do you have lived experience of disability? Are you passionate about inclusive communities and effective systems change?
Posted 1 day ago Apply Now
London School of Economics and Political Science, London (Hybrid)
£80,000 - £85,000 per year
Posted 6 days ago
Rainbow Trust Children's Charity, London (Hybrid)
£22,000 pa + benefits (including company car, 25 days annual leave, and pension)
Posted 3 weeks ago
PEAS (Promoting Equality in African Schools), United Kingdom (Hybrid)
From £40,600+ per year dependent on experience
Posted 1 week ago Apply Now
Page 23 of 44
London (Hybrid) 12.79 miles
£50k - 60k per year
Full-time
Job description

Head of Fellowship Retention and Services

Salary: £50,000 - £60,000

Contract: Permanent, Full-time

Are you a strategic leader with a passion for membership engagement and income stewardship? We are seeking an experienced Head of Fellowship Retention and Services to lead a dynamic team dedicated to delivering outstanding member services and driving retention. This pivotal role will oversee a significant income stream and ensure the ongoing engagement and satisfaction of a prestigious fellowship network.

About the Role
Reporting directly to the Director of Fellowship, you will be responsible for shaping and delivering retention strategies that underpin long-term financial sustainability. Leading a busy Services team, you will ensure excellent day-to-day service delivery, handle high volumes of member queries, and manage complex issues with diplomacy and care.

Using data-led insights and innovative campaign approaches, you will develop targeted retention initiatives, continuously improving renewal rates and fostering a strong sense of belonging among members. With responsibility for a budget of approximately £280K and generating nearly £6 million in annual income, this role is crucial to the organisation’s financial resilience and mission.

Who We’re Looking For

  • Extensive leadership experience in membership or fellowship recruitment, retention, and service delivery.
  • Proven success in stewarding multi-million-pound income streams.
  • Strong expertise in CRM systems, preferably Salesforce, with a focus on data governance and compliance.
  • Analytical, data-driven, and highly strategic with excellent project management skills.
  • Exceptional interpersonal and communication skills, able to influence at senior levels.
  • Committed to inclusivity, continuous improvement, and delivering impactful member experiences.

If you are ready to take on a role where you can make a measurable impact on member engagement and financial sustainability, we want to hear from you.

For more information, please submit your CV to .

Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information. 

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Posted by
Harris Hill Charity Recruitment Specialists View profile Organisation type Recruitment Agency Company size 21 - 50
Posted on: 10 June 2025
Closing date: 03 July 2025 at 11:59
Job ref: 46801
Tags: Governance / Management