Information jobs in waltham cross, hertfordshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations Officer (Internal role names: Scheduler, Response Coordinator and Volunteer Coordinator)
Time: 2.5 days per week (20 hours). Monday is an essential working day, the rest of the time can be worked flexibly within business hours.
Where: Remote - UK based. Two team days per year in London / South East or online.
Salary: £26,000 full time equivalent
Deadline: 11th July
As Scheduler, you’ll help allocate new client referrals to our team of practitioners and coordinate smooth handovers between team members. You’ll work closely with the Scheduling Lead and wider operations team to ensure efficiency and continuity of care.
In the Response Coordinator role, you'll manage all incoming enquiries via phone and email, ensuring timely responses and directing queries to the appropriate team member.
As Volunteer and Placement Coordinator, you’ll oversee the onboarding of volunteers and Music Therapy student placements, matching individuals to suitable settings, and handling DBS checks and references.
You’ll also contribute to ongoing improvements by sharing feedback and insights from your role to support the development of internal systems and processes.
Accountabilities
This role involves a range of duties that may vary week to week. Key responsibilities include:
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Responding promptly to general enquiries from individuals and organisations via phone and email
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Supporting the scheduling team with new referrals, service contracts, and opportunities, including liaising with Music Therapists and Community Musicians
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Maintaining accurate and up-to-date records in our CRM system (Salesforce or similar experience is desirable), including logging communications and key information
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Ensuring clear and consistent communication with clients, referrers, and partner organisations regarding referrals and enquiries
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Creating and managing service agreements using Jotform
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Assisting with assurance and compliance paperwork
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Transferring referral data and supporting team members in keeping client records current
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Coordinating student placements and volunteer onboarding, including DBS and reference checks and matching to appropriate settings
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Signposting individuals to relevant resources where appropriate
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Providing operational support to team members and directing queries to the appropriate colleague
Person specification
We are looking for a highly organised, efficient individual who can work independently and take initiative when needed. The ideal candidate will demonstrate empathy and sensitivity in all communications, with a warm and supportive telephone manner and the ability to write clear, compassionate email responses to clients and referrers.
Strong interpersonal skills and a collaborative approach are essential, as this role involves close interaction with colleagues across the team. An understanding of, or willingness to learn about, music therapy and the experiences of our clients is important.
Confidence using digital tools and systems is essential, as the role involves working with a range of platforms to support service delivery and coordination.
Key essential competencies:
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Excellent and clear communication both written and verbal
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Attention to detail
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Ability to prioritise effectively where needed
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Ability to work with sensitive data confidentially and in line with GDPR requirements
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An empathic and understanding approach
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Understanding of safeguarding practices and willingness to stay up to date with regular training
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Ability to understand the needs of our clients to help ensure the right support, in collaboration with the practitioners
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Ability to work responsively to changes
Desirable:
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Experience of working with a CRM database, Salesforce is preferable
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Experience using Google workspace and Google Docs and Sheets
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Experience working with Jotform and Slack is preferable
Training will be provided in all these areas should you not have experience working with these platforms.
Job benefits
With our benefits there is something good for everyone. We are a progressive organisation that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with our clients too.
That’s why when you join Chiltern Music Therapy, you can expect to receive a wide range of impressive employee benefits including:
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Competitive annual leave allowance
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Flexible working
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High street discount shopping portal
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EAP package - access to confidential support and wellbeing services
About Chiltern Music Therapy
Chiltern is an award-winning social enterprise that provides music therapy, community music services and training to over 1700 people of all ages and many different needs across England each year. Formed in 2011 from a desire to change how music therapy was offered in the UK, we hold accessibility and financial inclusivity at our heart, working across health, education, social care and community settings.
Proud to be a self-managed and employee-owned organisation, we strive to create a world where music therapy is the transformative thread in the lives of the children and adults we support. At Chiltern we recognise the different strengths within our team. We provide an environment where people can take charge of the work they do and make informed decisions using professional judgement and life experience, alongside peer support. We’re welcoming, inclusive, and have worked hard to create a positive environment that we are proud of. You can find out more about us on our website.
How to apply
To apply, please email your CV and a one-page covering letter which should include your reasons for wanting to join Chiltern Music Therapy and suitability for the role.
We welcome enquiries and applications from people of all identities and backgrounds and value diversity in our workforce.
Closing date for applications: 11th July 2025
We encourage candidates to apply as soon as possible as we may close applications early depending on application numbers.
For more information about Chiltern Music Therapy please visit our website
CRM System Owner
We’re looking for a skilled and proactive CRM System Owner to help lead the development and optimisation of Microsoft Dynamics for the UK’s leading fostering charity and membership organisation.
Position: CRM System Owner
Location: Home-based or based in one of four offices (London, Belfast, Cardiff or Glasgow) with occasional travel to London
Salary: £42,630 - £47,705 + London Weighting if eligible
Contract: Permanent, full time – 35 hours per week (part-time 0.8 FTE considered)
Closing Date: Monday 23rd June 11.59pm
Interview Date: Tuesday 1st or Wednesday 2nd July (via Microsoft Teams)
What you’ll be doing:
As CRM System Owner, you will be the go-to person for all things Microsoft Dynamics, ensuring the CRM system meets the evolving needs of the organisation. From strategic planning and system development to supporting colleagues and working with suppliers, your expertise will help the organisation to better understand and support the fostering community.
Primary objectives of the role are:
• Be the primary CRM expert and first point of contact
• Lead the strategic development of the CRM system
• Increase CRM usage and optimise functionality across teams
• Manage relationships with external system partners
• Strengthen reporting capabilities to drive insight and decision-making
Who we are looking for:
This is a great opportunity for a CRM professional with hands-on experience of Microsoft Dynamics. If you’re confident in system configuration, stakeholder engagement, training users, and are passionate about improving systems to support impact-driven work, we’d love to hear from you!
At this point, we hope you're feeling excited about the role – even if you don’t meet every single requirement, we still encourage you to apply.
In return:
• 38 days leave (including bank holidays) pro rata
• Flexible and hybrid working
• A range of family friendly and fostering friendly leave options
• Enhanced maternity, adoption and sick pay
• 24/7 Employee Assistance Helpline
• Pension and life assurance
• Contribution to eye tests and lenses
• Season ticket loans
The organisation values diversity and welcomes applicants from all backgrounds, particularly under-represented groups. Care-experienced applicants meeting the minimum criteria are guaranteed an interview. Applicants with disabilities can request reasonable adjustments. Job-sharing for all roles will also be considered; please indicate your interest in your application.
Other roles you may have experience of could include: CRM Manager, CRM Analyst, Microsoft Dynamics Lead, Data and Systems Lead, CRM Consultant, Systems and Insights Officer, CRM Support Manager, Data Operations Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Purpose:
To provide operational management of the Substance Misuse Through-the-Gate (SMTTG) programme, which supports Lambeth and Southwark women in custody and their transition back into the community. The Coordinator will play a key role in ensuring the service is delivered to a high standard by line managing staff, developing strong partnerships with prisons and recovery services, and fostering a culture of quality, learning, and accountability.
The post holder will also hold a caseload, working directly with women in custody to support them into community services. They will provide robust Through-the-Gate (TTG) support on release and continue to work with women in the community for up to six months to ensure a smooth transition and sustainable recovery.
Key Responsibility Areas:
- Lead the operational management of the Substance Misuse TTG programme, ensuring high-quality, trauma-responsive support for women impacted by the criminal justice system
- Manage and develop staff to foster a strong, inclusive, and reflective team culture
- Deliver direct support to women, ensuring a trauma-informed and person-centred approach
- Develop effective relationships with key stakeholders in prisons and the community to strengthen partnerships and share expertise
The client requests no contact from agencies or media sales.
Personal Assistant to the Senior Leadership TeamLocation: London (Hybrid - minimum two days in-office per week)Salary: £30,321 - £31,504 per annumContract: Permanent, Full-time (37.5 hours per week)Benefits: 25 days holiday + bank holidays, 4% pension contribution, Employee Assistance Programme, Cycle to Work scheme, Childcare Voucher scheme
About the OrganisationThis UK-wide charity is committed to creating positive social change through collaboration, innovation, and evidence-based practice. They work across sectors to improve outcomes for individuals and communities, with a strong focus on partnership and impact.
The RoleThis is a key role supporting the charity's Senior Leadership Team (SLT), with a particular focus on one of the organisation's major national partnership initiatives. You'll help ensure the smooth running of leadership operations and act as a central point of contact for senior stakeholders across the charity, public sector, and beyond.
Key Responsibilities
- Provide proactive executive support to SLT members, including diary and inbox management, meeting coordination, and document preparation.
- Lead on logistics for meetings, travel, and events, ensuring efficiency and professionalism.
- Support the administration of key governance and leadership meetings, including minute-taking and action tracking.
- Collaborate across teams and partnerships to support project delivery and communication.
- Maintain accurate records and systems, including CRM and SharePoint.
- Coordinate office operations in London, including facilities liaison, stock management, and welcoming new staff.
- Provide administrative support for Board and management groups.
- Uphold confidentiality and data protection standards in all communications and documentation.
About YouYou'll be a confident, highly-organised professional with experience supporting senior leaders. You'll be comfortable managing multiple priorities, handling sensitive information, and working independently. You'll also bring:
- Excellent minute taking skills - You need to be a very confident minute taker
- Very strong proven diary management skills
- Strong digital literacy, including Office 365, SharePoint, and CRM systems
- Experience in minute-taking and preparing high-quality documents
- A proactive, solutions-focused mindset
- A commitment to equality, inclusion, and the values of the charity
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a passionate, values-driven fundraiser looking for a career-defining opportunity? Join WSUP at a pivotal moment as we grow our impact and strengthen our fundraising in line with our ambition to prevent and end homelessness in our community.
Click Apply, download our Recruitment Pack and find out about WSUP's strategic priorities.
This new Fundraising Lead role is central to our strategy - designed to secure sustainable income through community engagement, partnerships, and bold, values-aligned funding. You’ll lead the development and delivery of an ambitious fundraising strategy that aims to grow income to £400,000+ per year - supporting both WSUP’s immediate needs and long-term growth. This will include a blend of bid writing, challenge events, and community-led fundraising, working closely with volunteers, partners, and local supporters to build strong relationships and unlock sustainable income.
Your work will help expand our trauma-informed services, embed lived experience across the organisation, and ensure we respond to rising demand with dignity and care- while building a local solidarity economy based on mutual support and community-led solutions.
We’re looking for a creative and strategic thinker with excellent relationship-building skills and a commitment to equity and inclusion. You’ll be working closely with our leadership team and wider network of partners and volunteers, shaping a fundraising programme that reflects WSUP’s grassroots ethos and the powerful stories at the heart of our work.
This is a unique opportunity to help shape the future of a trusted local charity - and to play a vital role in building a healthier, more just Greenwich for all.
Key Responsibilities
Fundraising & income generation
· Trusts & grants: Research, write, and submit compelling funding applications to trusts, foundations, and grant-making bodies to secure new and repeat funding.
· Corporate & individual giving: Work alongside Service Delivery Manager and Deputy Service Manager to develop relationships with corporate sponsors and individual donors, creating engagement opportunities.
· Donor stewardship: Manage and nurture relationships with funders, ensuring timely reporting and impact updates.
· Donor stewardship: Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged.
· Fundraising strategy: Support the development and implementation of WSUP’s fundraising strategy, identifying new opportunities for income growth.
· Event fundraising: Assist in planning and delivering fundraising events to engage supporters and raise unrestricted funds
· Financial oversight: Work with the CEO to develop fundraising budgets and ensure accurate income tracking.
· Financial oversight: Process cash and cheque donations for Community & Events income, including ensuring this income is processed and recorded accurately on our database which may include batch uploads.
· Campaigns & appeals: Develop and implement online fundraising campaigns, such as Winter Appeal or emergency appeals.
· Storytelling & impact reporting: Work with Communication Lead to share real-life stories that showcase WSUP’s work.
Person Specification
Essential skills & experience
· Fundraising knowledge: Understanding of trust, foundation, and corporate fundraising, with proven experience of writing successful grant applications.
· Communication skills: Strong written and verbal communication, with the ability to craft compelling proposals and reports.
· Relationship management: Ability to build relationships with funders, donors, and stakeholders at various levels.
· Organisational skills: Ability to prioritise workload, meet deadlines, and manage multiple projects simultaneously.
· IT proficiency: Strong skills in Microsoft Office (Word, Excel, PowerPoint), databases, AI tools and social media scheduling tools.
· Financial literacy: Ability to create fundraising budgets and financial reports.
· Compliance: Knowledge of fundraising legislation, including Gift Aid and GDPR compliance.
Desirable skills & experience
· Experience in a small charity setting, ideally within the homelessness or health-related sector, understanding the challenges and opportunities of grassroots fundraising.
· Experience organising donor engagement events or corporate sponsorship opportunities.
· Proven ability to use videos and infographics to enhance fundraising campaigns.
· Social media: Experience using social media for fundraising and engagement, with an understanding of digital marketing principles.
· Experience with volunteer management or coordinating fundraising volunteers.
Personal attributes
· Passionate about social justice and WSUP’s mission to support people in crisis.
· Self-motivated and able to work independently, with a proactive and creative approach.
· Adaptable and willing to take on a variety of tasks in a small but dynamic team.
· Resilient and resourceful, with a problem-solving mindset.
· Comfortable working in a fast-paced, evolving environment where flexibility is key.
What we offer
· The opportunity to make a real impact in a grassroots charity supporting local communities.
· Flexible working arrangements (remote work possible).
· Professional development and training opportunities.
· A supportive and inclusive team culture, with a strong emphasis on lived experience and trauma-informed practice.
Our ambition is to prevent and ultimately end homelessness within our local community.
The client requests no contact from agencies or media sales.
London Youth Gateway is a sector leading service supporting 18-25 year-olds facing homelessness or rough sleeping across the capital. Our mission is to make sure young Londoners bounce back quickly and safely in times of crisis and to prevent or solve their homelessness for good. You will be playing a leading role in helping to shape the work of the partnership, its collaborative processes as well as its connections with each of the London local authorities.
This is a key role in our organisation, and we are looking for someone with demonstrable experience in partnership and stakeholder engagement who knows how to get and keep people on board to meet mutual or differing needs. The ideal candidate will be a confident communicator and persuasive negotiator with an eye for detail. You will be able to facilitate multi-agency meetings and collaboration, hold responsibility for regular reporting to the commissioner, and contribute to our broader policy and influencing work. We have big ambitions for an organisation our size, so we are on the look-out for someone who can work at their own initiative, support our different teams, and is not afraid to get hand-on with administrative tasks, while tuning into partner priorities and sniffing out great opportunities to connect.
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic and highly organised individual to be responsible for our day-to-day office management. This is a pivotal role in keeping our office running smoothly and providing a welcoming and safe environment for staff and visitors.
The role
The person will report jointly to the BIICL Director and the Director of Governance and Operations and will carry out the following duties:
General Management
- Overseeing daily office operations and maintaining a professional, welcoming environment.
- Being the first point of contact for calls, visitors, and general office enquiries.
- Handling outgoing and incoming mail and deliveries and ensuring efficient distribution.
- Oversight of facilities and day-to-day liaison with building management to ensure facilities are well-maintained.
- Purchasing of office supplies, furniture and non-IT equipment.
- Maintaining and reviewing insurance policies (with Director of Governance and Operations).
- Managing building access control systems and office security.
- Acting as a fire marshal and assisting with Health & Safety compliance, including workstation assessments for new staff and first aid training requirements.
- Leading on arrangements for social and team activities, e.g. staff Christmas party and other team building activities.
HR Administration
- Maintaining staff personnel files and holiday and sick leave records.
- Day-to-day management of staff recruitment including placing of advertisements and arrangements for shortlisting/interviewing.
- Assisting in the induction of new staff, volunteers and visiting fellows including maintaining and updating the induction pack and ensuring any compulsory training takes place (with Director of Governance & Operations).
- Co-ordinating arrangements for annual staff appraisals.
- Co-ordination of BIICL’s Volunteer and Visiting Fellow programmes (with Director of Training).
- Day-to day liaison with WorkNest (external providers of employment law support) including annual review of policies, contract and Staff Handbook.
Executive and Governance Support
- Providing executive support to the BIICL Director, including diary management and correspondence, plus occasional assistance to Centre Heads.
- Acting as Secretary to the BIICL Management Board, including producing agenda, circulating papers and writing up action notes.
- Assisting with arrangements for major events such as the Annual Grotius and Weinrebe Lectures.
- Co-ordinating contributions to the Quarterly Research Bulletin.
- Other administrative assistance, as required.
Person specification
- Excellent organisational, administrative and communication skills.
- Ability to work professionally with senior figures outside the organisation.
- Proven track record as an Office Manager, or in a similar role, preferably with experience of working in a smaller organisation.
- A collaborative and collegial team player, with the ability to work flexibly across a range of areas.
- Can-do attitude with a high attention to detail.
- Good writing skills.
- Proficient user of office software (e.g. MS Office, Teams).
- Knowledge of health and safety standards and procedures.
- Some experience of HR administration (desirable).
- Experience of using CRM databases (desirable).
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our Stratford Road service in Newham.
£14,555.00 per annum, working 20 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.
This role is a male only role due to the customer's support needs.
For a full job description, please visit our website.
As co-production is at the heart of our work, we believe it is important to involve our customers when recruiting for their support staff. Our customer says:
"Hi, I'm A. and I am a 30-year-old man who lives in a supported living accommodation in Newham since 2018.
I am a happy young man who enjoys socialising with those around me. I mostly communicate through non-verbal language, touch, and vocalisations. I have a good relationship with my family and get excited when they visit me.
I enjoy spending time in nature and like going for walks in the local parks. I also enjoy car rides and would prefer that people who support me have a current UK driving licence (I have my own Motability car).
I have specific sensory needs, those around me must be mindful of those.
I like to be surrounded by people who can creatively engage me in tasks and activities and offer me choices and opportunities to develop my daily living skills.
I might experience difficulties understanding and managing my emotions and behaviours at times. People working with me must be able to support me in such challenging situations through Positive Behaviour Support (PBS) strategies as detailed in my support plan.
I am looking for a caring and passionate individual to support me with my daily living skills, building and maintaining relationships, keeping myself and my home safe but also to help me develop my skills to live more independently, to share my hobbies and interests and to explore new activities.
I am looking for someone who is a good and clear communicator, is assertive, has good IT skills and shares my enthusiasm for what interests me, like music, food and meaningful activities.
Look Ahead ensures I am treated with dignity and respect and only staff who can live up to the organisational values become part of my support team."
What you'll bring:
NVQ Level 2/3 or equivalent with some or equivalent sector work experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
About us:
The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.
In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC) we develop, promote and oversee nationally recognised standards for cyber security, in support of the UK Government’s National Cyber Strategy to make the UK the safest place to live and work online.
The UK Cyber Security Council also offers organisational membership, which is open to all organisations that share an interest in promoting, supporting, and developing the cyber security profession.
About the role:
The Business Support Officer role sits within the Professionalisation team at the Council which develops and manages a range of products including the development and management of the Council Standard, cyber security specialisms and professional titles. The team is also responsible for managing and supporting licensed bodies, developing the career framework, and implementing and managing processes for mapping to our Professional Titles.
The role is varied but primarily administrative with scope for the role holder to develop skills and experience in project management, monitoring, reporting, and stakeholder engagement.
Main Duties and Responsibilities (not necessarily in priority order)
· Support the Professionalisation team with the development, implementation and management of cyber security specialisms, mapping and business as usual requirements.
· Undertake administrative tasks across the Professionalisation team that contribute to the professional registration processes enabling cyber professionals to apply for Chartered, Principal, Practitioner and Associate registration.
· Co-lead the Youth Advisory Panel with colleagues with support from the Project Manager – Careers & Skills as required.
· Assist with project and risk documentation. Support and assist with maintaining detailed project plans, models, and tools.
· Provide relationship and stakeholder management and administration where required.
· Organise and support the facilitation of panels, committees, webinars, and other events.
· Liaise with partner organisations and support the delivery of professional registration workshops for applicants/registrants.
· Assist with pilot programmes and transitions as agreed with the line manager, including taking meeting minutes and updating documents including action and risk logs.
· Ensure that appropriate records are added and maintained through the use of the organisation’s CRM system and professional registration Register.
· Contribute to a cohesive approach with colleagues across the organisation maintaining open and effective communication with internal and external colleagues.
· Assist with the preparation of progress reports, as required, for Senior Leadership team.
· Comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties.
· Carry out ad-hoc tasks, for the team, supporting the effective and efficient functioning of the Council.
· Represent the Council in a professional manner and act, at all times, in a manner that will not damage its reputation.
· Work from a positive, growth mindset, to solve issues and problems that may arise and to adhere to the organisation’s values.
Essential Criteria
· Experienced administrative and effective organisational skills
· Strong written and verbal communication skills with the ability to present information to a wide audience
· Experience of supporting projects, working to deadlines and managing a varied workload
· Enthusiasm to grow in and with an early-stage organisation
· Good professional judgment and ability to handle sensitive matters with discretion
· Ability to work positively in a remote and fast paced team within the organisation
· Excellent IT and digital skills including Microsoft 365
Desirable
· Knowledge of the cyber security profession
· Knowledge of professional registration and ethics
· Experience of working with diverse and professional stakeholders and maintaining sustainable stakeholder relationships
· Experience using databases, CRM systems and/or project management tools
· Experience working with committees, panels, volunteers and subject matter experts
· Experience of, or a demonstratable interest in education management, careers or outreach activities
This job description is intended as a general guide to the scope of the post and may change in line with the needs of the organisation or at the request of the line manager
This job description is intended as a general guide to the scope of the post and may change in line with needs of the organisation and/or at the request of the line manager.
Next Steps
Deadline for application: Monday 30th June
Interviews: w/c 7th July
Start date: As soon as possible
How to apply: Please send your up-to-date CV, along with a covering letter showing how you meet the essential criteria and any of the desirable criteria: via the apply button above.
We review applications on a rolling basis and may close the vacancy early if we find the right candidate
Equal Opportunities Statement:
We actively encourage applications from a wide range of people from diverse backgrounds to apply for our positions as we are committed to having a team that is made up of diverse skills, experiences, perspectives and abilities. We actively support diversity and inclusion and ensure that all our employees are valued and treated with dignity and respect as we want to encourage everyone in our business to reach their potential. Please do let us know of you need any additional support or adaptations made to the application process, and we will do our best to accommodate.
Talent Acquisition Lead Location: Vauxhall, Fully Remote Salary: £37,000 Plus Benefits Vacancy Type: Permanent Full Time The Forward Trust is looking for more than just a recruiter. We’re after a proven communicator, a natural problem-solver, and a trusted leader who’s not afraid to roll up their sleeves. This is a new function and we need someone who can own it. You’ll have the autonomy to shape how we attract and retain talent, with the support of a business that is fully invested in doing things better. We need someone who is solution-focused, optimistic in the face of challenge and unflappable when navigating complexity. You’ll be comfortable making decisions, navigating change, and building strong relationships across the organisation. Your knowledge of employment law, right to work, DBS requirements, and recruitment best practice will be sharp, current, and second nature. Experience with Eploy? Even better. We’re looking for someone who:
If you're ready to step into a role where your voice matters and your ideas will shape the future, we want to hear from you. Please see JD attached for more information. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
To Apply If you feel you are a suitable candidate and would like to work for the Forward Trust, please click apply to be redirected to their website to complete your application. |
Are you a visionary leader with a passion for inclusive education and a drive to deliver outstanding outcomes for autistic young people? Ambitious College is seeking a dynamic and experienced Head of Campus to lead our West Thames campus into its next exciting chapter.
About Us
Ambitious College is part of Ambitious About Autism, a national charity committed to making the ordinary possible for children and young people with autism. Our college provides specialist education for learners aged 16–25, empowering them to achieve their goals and thrive in adult life.
The Role
As Head of Campus, you will:
- Be accountable for the leadership and management of the West Thames campus, ensuring exceptional outcomes for all learners.
- Be a key member of the College Leadership Team, supporting the Head of College in shaping and delivering strategic objectives that drive growth, innovation, and sustainability.
- Ensure the campus meets and evidences all regulatory and compliance requirements, maintaining the highest standards of quality and safeguarding.
- Lead the development and implementation of effective systems, processes, and policies to ensure operational excellence.
- Provide accurate and insightful reporting tailored to a range of stakeholders, supporting data-driven decision-making.
What We're Looking For
We're seeking a leader who is:
- Passionate about inclusive education and committed to improving outcomes for young people with autism.
- Experienced in managing educational provision, ideally within a specialist or further education setting.
- Skilled in strategic planning, operational management, and regulatory compliance.
- A confident communicator with the ability to inspire teams and build strong partnerships.
Why Join Us?
- Be part of a mission-driven organisation making a real difference.
- Work in a supportive, collaborative environmentwith opportunities for professional growth.
- Access to a comprehensive benefits package, including training, wellbeing, support, and generous leave.
Ready to lead with purpose?
Apply now and help shape a future where every autistic young person can thrive.
Closing Date: Monday 30th June 2025
Shortlisting Date: Wednesday 2nd July 2025
Interview date: Wednesday 9th July 2025 (Meet the senior leads via Teams Monday 7th / Tuesday 8th)
Start Date: September 2025
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Governance Officer
Hours: 21.5 hours a week
Location: Remote or Hybrid
Contract Type: Fixed term 12 months
Remuneration: Circa £17,200 dependant on experience (£30,000 Full time equivalent)
Reports to: Chief Operating Officer
Works closely with: SMT, HR Manager and Data Manager
About Us
We are seeking a proactive and detail-oriented Governance Officer to join our team and help ensure strong, effective governance across the organisation. This role is key to supporting the charity’s trustees and senior leadership team to meet their legal and regulatory responsibilities, and to uphold the highest standards of accountability and transparency.
Key Responsibilities
Board and Committee Support
- Coordinate meetings of the Board of Trustees and sub-committees, including scheduling, agenda planning, and circulation of papers.
- Take accurate and timely minutes and ensure appropriate follow-up actions are tracked and completed.
- Support trustee recruitment, induction, training, annual board effectiveness survey and skills review.
- Maintain trustees register of interests updating it annually or as and when needed, whichever is soonest.
- Monitor board members tenure periods and associated actions for re-appointment or termination.
Compliance and Regulation
- Ensure the charity complies with statutory and regulatory requirements (e.g. Charity Commission, Companies House, Office for the Scottish Charity Regulator, GDPR, Fundraising Regulator).
- Maintain accurate records including the statutory registers, governance documents, and trustee declarations.
- Write the statutory annual report sourcing content from relevant teams and updating all sections.
- Submit annual returns to the Charity Commission, Companies House and Office of the Scottish Charity Regulator.
- Support the COO in working towards and maintaining compliance with the Charity Governance code.
Governance Best Practice
- Draft new, review and update existing policies and procedures in line with current legislation and best practice ensuring they are on a rolling timetable for review.
- Monitor developments in charity law, governance codes, and relevant regulations, advising colleagues and trustees accordingly.
- Support risk management and contribute to the maintenance of the organisation’s risk register.
- Maintain the register of Leukaemia Care’s contracts with external suppliers and funders.
Organisational Support
- Work collaboratively across teams to ensure governance is embedded in the culture and operations of the charity.
- Support internal audits and the implementation of recommendations.
- Provide guidance on good governance practices across the charity.
General
In addition to the specific duties and responsibilities outlined in this job description, all Leukaemia Care employees should be aware of their specific responsibilities towards the following:
- Uphold the values of the charity and to not behave in a manner that is likely to bring the charity into disrepute.
- Adhere to all health and safety and fire regulations and to co-operate with the charity in maintaining good standards of health and safety.
- Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.
This job description is not exhaustive. It acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder.
Person Specification
Essential
- Strong understanding of charity governance and regulatory frameworks in the UK.
- Excellent organisational and administrative skills with strong attention to detail.
- Strong written and verbal communication skills.
- Experience of preparing board papers and taking minutes.
- Discretion and ability to handle sensitive/confidential information.
- Proficiency in Microsoft Office and document management systems.
Desirable
- Experience in a governance or company secretarial role within a charity or not-for-profit.
- Knowledge of the Charity Governance Code and other relevant sector guidance.
- Qualification in governance, law, or a related field (e.g. ICSA/CGIUKI).
The client requests no contact from agencies or media sales.
Closing Date: 29 June 2025
Ref 7082
Save the Children UK has an exciting opportunity for a highly organised and proactive individual with excellent administrative, communication and relationship-building skills to join us as our Philanthropy & Strategic Foundations Executive where you will work with philanthropists, trusts and with teams across the organisations to secure flexible funding and deliver lasting impact for children across the world.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.
When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Philanthropy and Strategic Foundations Executive, you will manage and grow a portfolio of four-to-five-figure philanthropic and trust-based partnerships, delivering flexible income to support our global and UK programmes.
You will lead our Major Donor Programme and Supporting Trust Portfolio, building and nurturing long-term relationships to deepen engagement and secure ongoing support.
Alongside fundraising, you will provide essential administrative, financial, and project co-ordination support to the wider Partnerships for Impact function, ensuring the delivery of high-quality donor experiences.
This role sits within our Partnerships for Impact function which catalyses change by partnering with governments, institutions, multilateral agencies, high-net-worth individuals and the private sector.
You will work closely with the Head of Philanthropy and Strategic Foundations, Philanthropy & Strategic Foundations Leads, and wider Partnerships for Impact colleagues to manage team processes, ensure visibility of key information, and assist managers on existing partnerships.
In this role, you will:
• Manage and grow a portfolio of philanthropists and trusts, fostering meaningful, long-term relationships to maximise income and impact
• Deliver flexible funding targets by leading the Major Donor Programme and Supporting Trusts Portfolio, with a focus on donor stewardship and retention
• Support the Philanthropy & Strategic Foundations team with day-to-day operations, administration and project co-ordination to ensure high-quality delivery
• Act as the team's humanitarian response representative co-ordinating with internal teams and ensuring a speedy, and efficient notification to all donors of any emergency activations
• Write compelling funding proposals and donor reports aligned with organisational priorities and impact goals
• Build excellent internal relationships across the Partnerships for Impact team to enhance collaboration and collective success
• Support the team on external partnerships when needed, ensuring commitments are fulfilled while identifying opportunities for new impactful initiatives
• Coordinate cross-functional, and donor engagement activities, share best practice and knowledge across the team, and contribute to the development of impactful communications about our work
• Where required, attend and support external meetings and events, representing Save the Children and supporting strategic objectives.
About you
To be successful, it is important that you have:
• Proven experience managing donor portfolios and cultivating four-to-five-figure funding relationships
• Demonstrable success in securing flexible income through philanthropic and trust fundraising
• Strong skills in writing impactful proposals and donor reports tailored to funder expectations
• Excellent relationship-building and stakeholder engagement abilities, both internally and externally
• A highly organised and proactive approach, with the ability to manage multiple priorities across a complex portfolio
• Proficiency in CRM tools such as Salesforce, and experience supporting cross-functional fundraising teams.
Technical Skills
• Proven experience in providing high-quality administrative and project management support.
• Experience delivering mass stewardship or appeal mailings and/or experience securing four-to-five figure level gifts.
• Familiarity with CRM tools like Salesforce for partner management and data tracking.
• Competence in financial administration and fundraising processes.
• Ability to develop and optimise systems and tools to improve team efficiency.
• Experience coordinating bespoke initiatives and activities in a fast-paced environment.
Personal Skills
• Strong interpersonal and relationship-building skills with the ability to collaborate across diverse teams.
• Highly organised, detail-oriented and able to manage multiple priorities with ease.
• Excellent written and verbal communication skills.
• A proactive, agile and problem-solving mindset.
• A commitment to the mission, values and safeguarding policies of Save the Children.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: 29 June 2025
Interviews are expected to take place week commencing 7 July
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
Job title: Marketing Manager
Reports to: Charis Evans, Managing Director, CST Professional Development
Location: Home-based, with occasional travel for meetings and events. We provide equipment to support you working from home and pay reasonable expenses when you need to travel for work.
Salary: £40,000-£45,000 a year.
Pension: We offer a workplace pension and life assurance scheme. CST makes contributions equivalent to 10% of your gross salary.
Annual leave: Initially 25 days annual leave plus bank holidays, with an additional two days leave after three years.
Working hours: Full time, 37.5 hours a week. We are happy to consider part time and flexible working options.
Job overview We are seeking an experienced and dynamic Marketing Manager to lead and execute marketing strategy for our conferences, events, membership and consultancy services within the education sector. The ideal candidate will play a pivotal role in promoting the CST brand, increasing attendance and engagement at our events and driving membership and business growth through strategic marketing activities. They will also line manage, support and develop a Marketing Executive.
Key responsibilities
1. Developing and implementing integrated marketing strategies for CST’s services, aligned with organisational goals and values.
2. Working closely with key stakeholders to define and achieve marketing goals and income targets.
3. Engaging with CST thought leadership and policy output to understand key trends in the school trust sector and undertaking competitor analysis to identify opportunities for CST in the education market.
4. Understanding CST membership engagement data and using it to inform the planning and execution of multi-channel marketing campaigns that build audiences and pipelines for CST events and services.
5. Managing marketing calendars to ensure timely delivery of campaigns, in line with the events, communities and membership calendars.
6. Overseeing the creation of compelling marketing materials including, brochures, landing pages, social media and email campaigns, blog content and promotional video.
7. Collaborating with subject matter experts in-house and across a wide range of partners to produce thought leadership and guidance for the benefit of CST members.
8. Supporting the delivery of conferences and events and working in partnership with the events team and external partners to ensure seamless integration and quality assurance of marketing and operational activities, including onsite branding and promotional activities.
9. Working closely with CST’s Head of Communications to manage the services areas on CST’s website.
10. Build relationships with CST partners and other sector organisations to identify and create cross-promotional opportunities.
11. Using the CST CRM and other analytics platforms to report on the performance of marketing activities.
12. Any other duties that may be delegated by the MD of CST PD.
Person specification
Essential skills and experience
• 5+ years marketing and communications experience, ideally in the education or membership sector, including experience of managing people.
• Output focused, able to execute a range of communications across channels efficiently.
• People-centred, adept at forming and maintaining positive relationships with colleagues and external stakeholders.
• Fluent and precise, an excellent communicator who writes well and oversees good design.
• Data driven, with a relentless focus on monitoring impact and hitting ambitious targets.
• Proficient with CMS, CRM and marketing automation tools and analytics software.
• Familiar with Adobe Creative Cloud suite and Canva
• Highly organised, with the ability to prioritise and work to tight deadlines.
• Committed to ongoing development of themselves and their colleagues.
• Someone that embodies the Nolan Principles and acts with integrity and discretion.
• Aligned with CST’s aims to promote education for public benefit.
• Skilled at working remotely as part of a close-knit team. Desirable skills and experience
• A degree and/or professional qualifications in marketing and/or communications
• Membership of the Chartered Institute of Marketing
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Arts and Learning Strategic Lead
Location: Based at our head office in Islington, London (10 minute walk from Highbury and Islington station) with cross working in various prisons across England, Community sites, and home working
Salary: £47,000 (Full time equivalent)
Shift Pattern: 22.5 hours per week Monday to Friday between 09:00 - 17:00 with some flexibility. You may be required to work outside these hours as per service requirements.
About the role
This is a brand new role, supporting the Head of Safe Ground with the strategic oversight and delivery of our programmes. Safe Ground has been at the forefront of designing and delivering innovative arts-based, therapeutically informed interventions within the criminal justice system and in communities across the UK. As we approach our 30th anniversary this year, we remain dedicated to challenging systematic injustice through the programmes we run and the partnerships we build. This role is a great opportunity to be part of our transformative goals, in being part of creating systematic change.
Using theatre arts, and culture, we design initiatives to support those impacted by the criminal justice system in gaining deeper insights into themselves, their relationships and their behaviours. We do this by equipping our participants with practical tools and building a community who are open to doing things differently. In this role, you will develop best practice around creative interventions, building powerful partnerships with commissioners, partners, and other key stakeholders, ensuring our programmes are being delivered to the highest standards. You will lead on the development of new and existing arts-based work, identifying gaps and opportunities for growth within the sector.
- Oversee the development of new creative ideas and programmes as well as programme adaptations and redesigns. Ideas could be linked to theatre productions in and out of custodial settings, short films, live events, symposiums, but may also include new art forms and working with new artists
- Development of a local / national facilitator network
- Create and deliver engaging high-quality programmes which support rehabilitation and reintegration for participants
- Design and deliver innovation arts-based high quality training and quality assurance support to management and delivery teams across the SIG network - focusing specifically on relationships, culture and communication, conflict resolution, storytelling, power-sharing and co-production
- Lead on the development of creative ideas for Safe Grounds 30th anniversary, including; relationship building and partnership development, advocacy and networking, idea development - radio / stage / film etc
- Provide high quality peer-mentoring spaces, leadership, and line management to staff, offering guidance, support, and advice to the team to support them to perform to the best of their abilities. Facilitate the team in identifying solutions to challenges presented in relation to all elements of service delivery
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment
Please note that in addition to our usual DBS checks and onboarding process, this role may require further vetting including prison clearance.
About you
We are looking for someone who is ambitious and passionate about supporting people who have experienced multiple disadvantages and social exclusion. You will have proven experience in arts development and strategic support, with an extensive understanding of the criminal justice system and the role in which arts-based interventions play. You will be creative, empowering, and be a dedicated lead in supporting our strategic growth. You will understand arts-based interventions and methodologies, and have experience in developing and delivering creative programmes and productions.
- Previous experience in working and engaging with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Previous experience in developing, producing, and/or performing professional productions for example film, television, or theatre productions
- Proven experience in designing innovative arts-based programmes and extensive experience of facilitation of programmes and/or training for various groups
- A theoretical understanding of co-production models and practical application of building them and embedding them into best practice
- Previous experience and/or ability to people manage and develop a team
- Ability to create, develop, and deliver new programmes and/or creative content in various settings such as prisons, communities, and wider criminal justice settings
- Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
- Proactive in making decisions to deal with challenges and providing a solution focused approach using initiative
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives.
- Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.