Information jobs

Advice Service Delivery Manager

The newly created Advice & Support Team plays a key role in delivering Battersea’s increased strategic focus on early intervention in the pet ownership journey. By offering well-timed expert and empathetic support and advice before owners reach crisis point, the team aims to prevent avoidable animal welfare issues and reduce the number of pets relinquished for preventable reasons.

A key service in this area is the Behaviour Advice Line (BAL), currently delivered by our Animal Behaviour Team. This new role exists to lead the development of a clear, evidence-based service model and plan to transform the line into a cost-effective multi-channel service that delivers measurably improved impact for owners and their pets.

The role is for one year with the outcome to develop a detailed service model and associated change plan and budget, that is evidence based, co-designed and in alignment with the future Advice and Support strategy and Operations structure. Iterative changes should be identified for service improvement within the year and a business case for investment produced by the end of July 2026.

This is a rare opportunity to shape a service that will positively impact the lives of cats, dogs, and their owners for years to come. You’ll bring your service design, strategy, and leadership skills to an environment focused on real social impact – working alongside a team of smart, compassionate, and experienced colleagues.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 15th Augut 2025
Interview date(s): To be confirmed

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

About the role:

Join Single Homeless Project (SHP) as a Senior Outreach Worker and become a driving force in our dynamic response to homelessness. This is more than just a job – it’s a chance to play a key leadership role within a forward-thinking outreach service that blends assertive street engagement with holistic, trauma-informed support. Working as part of a diverse and passionate team in Redbridge, you’ll be right at the centre of a service that partners closely with local authorities, health professionals, housing specialists, and immigration and substance use services to help individuals make meaningful, lasting moves away from life on the streets.

In this role, you’ll lead outreach shifts across the borough, support a dedicated team of Outreach Workers, and take on a focused caseload of people facing some of the most complex challenges. You’ll collaborate closely with Navigators who provide longer-term case management, ensuring each person’s journey off the street is consistent, compassionate and coordinated.

Whether you're out connecting with clients or working alongside partner agencies to shape local strategy, your influence will be felt at every level. This is a unique opportunity to grow your career within an organisation that invests in its people and champions innovation in homelessness support. You'll be empowered to use your skills, experience and insight to make a tangible difference; both in the lives of those we support and in the systems that serve them.

About you:

• Experienced in working with people who are rough sleeping or at risk of street homelessness.
• Confident leading shifts and mentoring others.
• Knowledgeable about homelessness pathways, safeguarding, and systemic challenges.
• Skilled in partnership working, ideally with statutory and voluntary sector agencies. 
• Calm under pressure, with strong problem-solving skills.
• Passionate about social justice and committed to SHP’s values of hope, inclusion, and transformation. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 17th August at midnight

Interview date: Tuesday 26th August online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Child Bereavement UK helps families to rebuild their lives when a child grieves or when a child dies.

We support children and young people (up to the age of 25) when someone important to them has died or is not expected to live, and parents and the wider family when a baby or child of any age dies or is dying. 

We provide training to professionals in health and social care, education, and the voluntary and corporate sectors, equipping them to provide the best possible care to bereaved families.

Would you like to bring your expertise, skills and experience to the third sector and contribute to a growing national charity? Are you passionate about supporting bereaved children, young people and families, and the professionals who work with them?

Bereavement Support Practitioner
Location: Hybrid working from Child Bereavement UK’s Centre in Widnes WA8 7Rd, 1 day a week Outreach Support in Liverpool and home
Hours: Full Time, 35 hours per week 
Salary: £28,000 per annum

The post holder will support the Bereavement Services Regional Lead in the provision and evaluation of a service that ensures families and professionals can access high quality bereavement support in situations where a baby or child of any age has died, or where children or young people up to the age of 25 are bereaved. To provide support to individuals, couples, families and in group settings. 

Applicants should have a recognised, health, social care, or counselling qualification, experience in working with children, young people and families, excellent communication skills and be passionate about supporting bereaved families and those whose roles bring them into contact with these families.

Child Bereavement UK offers a generous package of benefits including an employee assistance programme, 5% pension contribution and life assurance scheme.

Closing date: Thursday 21st August 2025
Interviews: Monday 1st September - in Person at Child Bereavement UK’s Centre in Widnes.

Applications will be reviewed, and interviews offered, on an on-going basis. We reserve the right to close the role prior to the closing date, should a suitable applicant be found, so please submit your application as soon as possible.

To Apply and for More Information:

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

The Charity is committed to creating a safe and welcoming atmosphere for everyone, and one that challenges all forms of oppression or discrimination including those based on age, gender or gender reassignment, marital or civil partnership status, pregnancy or maternity leave, disability, race (which includes nationality, citizenship, ethnic or national origins), religion/faith or belief, sexual orientation (collectively known in law as the ‘protected characteristics’), as well as any oppression or discrimination based on other physical characteristics or impairments, occupation, income, wealth, or unrelated criminal convictions.

The successful candidate will be required to complete a DBS check.

No agencies please.

Magpies is a charity that has been supporting adults with learning disabilities in Calderdale for nearly 30 years.

We pride ourselves on offering person-centred care and activities to all our members, to help them to grow and live more independent and fulfilling lives.

We are currently looking for exceptional people to join the team. We have a vacancy within our Day Centre for a Dance & Performing Arts Enabler. 

About the Role

• To provide a range of dance, drama and fitness sessions to develop members’ confidence, wellbeing, skills and knowledge
• Design, plan and teach dance routines for the Magpie Movers to perform at various internal and external events
• Write, direct and produce drama shows for the Drama-pies to perform within the day centre
• Supporting members to access community opportunities
• Forming a positive, friendly and professional relationship with the people you support
• Completing paperwork and helping with support plans
• Provide leadership to all members, acting as a positive role model at all times

Working Days and Hours: Monday to Friday: 8:30 am until 4:00 pm (37.5 Hours Per Week)
Salary: £25,876 - £27,612 (subject to experience and probationary period).

��Employee Assistance Program / Health Cash Plan��Tech Scheme / Cycle2Work Scheme

��Company Pension ��Free On-Site Parking

**All posts are subject to Enhanced DBS and references.

About You

• Knowledge and experience in dance and/or performing arts
• Experience of working with people with learning disabilities
• Excellent interpersonal skills
• Reliable and caring
• Flexible approach
• Ability to use own initiative and lone work
• Enthusiastic approach to work
• Ability to work effectively with people who have learning disabilities including people who have personal care needs and behaviours that challenge
• Ability to support Members with Moving and Handling, including using hoists, wheelchairs, and mobility aids.
• Willingness to learn and undertake training
• Ability to liaise in a professional manner with other organisations / charities to promote the Magpie Movers and Drama-pies, securing appropriate performance events
• Able to use IT applications including Microsoft Office and Magpies databases

The post-holder will maintain a manageable caseload of clients needing support with their welfare rights and benefits. The role is to support the Welfare Rights Advice Project Team with the following:

1. To carry out an initial client assessment, identifying any issues with their benefits and any claims they can make to maximise their income.
2. Provide casework (including challenging decisions) for welfare benefits available to clients with mental health difficulties and their carers: i.e. Personal Independence Payments, Universal Credit, Employment and Support Allowance and Housing Benefit.
3. Provide information and advice as appropriate about issues related to a client’s particular situation.
4. Provide advice and casework for mobility and discretionary schemes and personal grants that could be of benefit to clients.
5. Take referrals directly from service users, carers or staff from other agencies (encouraging use of our online referral form)
6. Signpost and refer clients to agencies that assist with transition from hospital to community living, or to tackle social isolation and improve mental wellbeing.
7. Maintain records in accordance with Hear Us policies and procedures, including the handling of confidential and private documents and keeping written and computer records up to date and secure.
8. Liaise with GPs, CMHT’s and other agencies to obtain supporting documents, by telephone, letter and e-mail.
9. Taking confidential telephone messages from clients and outside agencies.
10. Take part in weekly WRAP team meetings regarding case allocation, and stay up to date with changes in benefits legislation. 
11. Attend regular supervision and yearly appraisals with line manager.
12. Assist WRAP manager to write reports and evaluate the project for funding bids and to support and promote the project.
13. Collect and distribute flyers and leaflets for signposting purposes.
14. Attend Hear Us staff meetings, staff development days, and other Hear Us events (e.g. Hear Us Open Forum) where directed by line manager.
15. Attend identified training and other personal development activities that will support you in this role.
16. Develop and maintain healthy working practices for yourself, with clear personal and professional boundaries.

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park, and Bushy Park.

We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK, with tens of millions of visits every year.

We are currently looking for a Volunteer Officer to join us on 6-fixed term contract on a full-time basis.

This role does include working 2 weekends a month and evening work.

The Benefits

• Salary £33,666-£35,000 depending on experience
• 26 days’ annual leave, pro rata, plus public holidays
• Employer pension scheme
• Private healthcare cash plan and health insurance
• Cycle to work scheme
• Employee assistance programme - available to all staff and family members

This is a fantastic opportunity for an enthusiastic individual with experience of working with, and managing, volunteers and a love of the great outdoors to join our passionate organisation.

You will have the chance to work in some of the most beautiful and historic green spaces that London has to offer while playing a vital role in the delivery of our hugely successful Volunteer Ranger Service.

So, if you would like to showcase fascinating wildlife and heritage across London’s parkland while working with an inclusive and supportive team, apply today!

The Role

As a Volunteer Officer, you will be responsible for the delivery of the Volunteer Ranger Service in Richmond and Bushy Park. Supporting the current volunteer rangers and training and managing new volunteers, where appropriate. You’ll seek to develop training opportunities and resources.

This is an exciting opportunity for an experienced Volunteer Officer to join the Volunteering Team at The Royal Parks. This role will focus on delivering the Volunteer Ranger Service in both Richmond and Bushy the Richmond Park Volunteer Bus service. The service was started as a trial with a purpose to engage, inspire and inform members of the public about the history, heritage and wildlife of the parks, and is now seen as a growing success. This role is varied and will see the successful applicant working primarily Richmond and Bushy Park, but with regular travel to all of the parks. Your role will be to manage, the current volunteers, induct and train new volunteers where appropriate, and work to grow and develop different opportunities that the service presents. This role will also work with other volunteer groups across the parks helping to deliver conservation groups, corporates and develop new and existing initiatives. The volunteer officer will support the wider volunteer team and coordinators where needed.

This role involves a lot of in park time, working with and supporting volunteers on the ground, coupled with some office time. This role also requires a large amount of weekend and flexible working, with usually a minimum of two weekends a month in the Parks supporting the Rangers on the ground. The ideal applicant will be friendly, open, and enjoy spending time outdoors and have experience working with and managing volunteers, ideally in an engagement, visitor service or conservation setting.

Additionally, you will:

• Help to maintain all tools, equipment and PPE
• Support the promotion of the Volunteer Ranger Service and wider Volunteering activities
• Ensure all expenditure is approved in advance by the Volunteer Manager and budgets are updated accordingly

About You

To be considered as a Volunteer Officer, you will need:

• Proven experience of working with, managing, leading and training volunteers, especially relating to visitor engagement and conservation
• Experience of developing and delivering successful volunteer projects and programmes and working with partners
• Excellent people skills including team working, negotiating, problem solving and the ability to be calm and decisive in challenging situations
• To be highly organised with the ability to prioritise a heavy workload, manage tasks simultaneously and perform effectively under pressure
• Awareness and advocate of equality, inclusion and diversity, health and safety, safeguarding
• Excellent written and verbal communication skills
• Experience of managing budgets and of delivering, reporting and evaluating projects would be beneficial to your application, as would experience of competing demands and delivering a visitor service in a park setting. IT proficiency would also be advantageous, as would excellent presentation skills. Practical conservation, habitat or horticulture management skills, including tool use and management, are also desirable.

Other organisations may call this role Volunteer Services Co-ordinator, Volunteer Co-ordinator, or Volunteer Development Co-ordinator.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you’re interested in this unique opportunity as a Volunteer Officer, please apply via the button shown.

Hours: 21 hours per week. All hours to be worked between 9 – 5 Monday – Friday. We will consider full days or shorter days to meet personal commitments.

Contract: Permanent 

Responsible to:  Information & Advice Manager 

Location: White House Community Centre, Hampton and at community locations / homes across the London Borough of Richmond upon Thames. Some home working is also possible in line with Hybrid Working Policy. 

Salary: £28 – 33,000 FTE DOE plus 5% pension contribution pension contribution. Employee Assistance Program (EAP), Blue Light card and Age UK discount schemes. 

Work as part of a team giving great support to local older people 

Age UK Richmond upon Thames is a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of useful and well utilised local services in Richmond upon Thames designed to improve wellbeing and enhance independence – including information & advice; a wide range of social & wellbeing centres and sessions; support after hospital discharge; digital skills development; Dementia Friendly Richmond; mental health peer support and home services such as handyperson, housekeeping and gardening. Partnership is a core part of our work – we work in close collaboration with other voluntary sector partners and wider organisations to maximise our impact and reach. Our friendly and committed team of 50 staff and 100+ volunteers support over 4,000 local older people each year. 

Our Information & Advice service is a central part of our organisation. Our small team of staff supported by excellent volunteers provide free and confidential Information & Advice to older people across the borough on a range of topics. The main area of support is to claim welfare benefits and other forms of financial support – but also includes a range of other topics such as accessing care & support; independent living; sorting out paperwork and housing.  

We currently have an excellent opportunity for a Welfare Benefits Advisor to join the team.  The role will include: 

• Providing welfare benefits & financial advice, including advising older people on the financial support available, making applications on their behalf and following through applications to result.

• Providing Information & Advice on other topics older people require support with.

• Providing support via home visits, over the phone and in community settings.

We are looking for: 

• Experience of giving information & advice.

• Experience of welfare benefits advice work and completing benefit forms.

• Good understanding of the welfare benefits system for older people.

Access to a car is required.

Please click redirect to recruiter to be taken to our website for the job description and how to apply. We will interview as and when we receive suitable applications.

About the Role
Type: Full-time, 35 hours per week/ 24 months FTC

We are seeking a strategic and experienced Head of Internal Audit to establish and lead a new, independent internal audit function at MAP. Reporting functionally to the Audit & Risk Governance Committee and administratively to the CEO, this role provides high-level assurance on the effectiveness of MAP’s governance, risk management, and control frameworks across both UK and international operations.
 
As a standalone position, the role will shape MAP’s internal audit vision, lead audits across all areas of the charity’s work (including field visits to oPt, Egypt, and Lebanon), and play a critical role in safeguarding MAP’s integrity, transparency, and performance.

About You
You’ll bring: A relevant professional qualification (e.g. CIA, CMIIA, ACCA, ACA, CIMA)
Significant experience (5+ years) in internal audit or risk roles, with a track record of leading audits and engaging with senior leadership. Knowledge of UK charity regulation, compliance, and audit best practices.
Strong analytical, reporting, and influencing skills. Integrity, independence, and cultural sensitivity
Field experience or work in humanitarian or NGO settings is desirable, as is fluency in Arabic.

Equal opportunities

MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
 
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.

Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.     

 **We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting

About Medical Aid for Palestinians
Medical Aid for Palestinians (MAP) works in partnership with Palestinian communities to uphold their rights to health and dignity. We do this by developing effective, sustainable and locally-led healthcare services, providing medical aid during emergencies, and campaigning to break down the barriers to Palestinian health and healthcare today and for the future. 

MAP has a zero tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.
 

Help build and diversity our income streams, and support the fundraising skills of the VCSE in Hammersmith & Fulham.

The post holder will be responsible for raising funds for Sobus from community fundraising, grants/trusts and developing other key income streams: major donors, regular giving and corporate.

The postholder will also provide information, support and guidance to Hammersmith & Fulham based VCSE organisations on fundraising activities.

The post holder will hold a strategic over view of Sobus’s fundraising needs and be a key player in the charity’s communications and marketing.

Your main duties will be to develop and manage our fundraising strategy, identify potential funding sources and create persuasive, winning funding applications and proposals.

You will also develop and deliver beginner level fundraising workshops for local micro and newly established VCS organisations, and provide help local VCSE organisations develop their fundraising strategies and funding applications

The successful candidate will be expected to endorse and promote the objectives set out as part of AvMA’s five year strategic plan.

Lawyers Service

• Providing high quality services to our lawyers including identifying and recommending appropriate medical experts to clinical negligence solicitors; maintaining and developing the medical expert database. Routinely considering the Experts’ Protocol and ensuring that it remains relevant and fit for purpose.

Inquest Service

• Assessing cases for eligibility for AvMA’s pro bono Inquest Service according to AvMA’s criteria.
• Preparing cases for the coroner’s court to include sorting medical records; liaising with bereaved families by phone and in writing; researching medical literature; taking and preparing initial statements; liaising with the Coroner’s officer; securing appropriate disclosure documents; instructing counsel; assisting with preparation of bundles of documents for the hearing. Identifying general and specific patient safety issues; considering need for Prevention of Future Death Reports and or Action Plans.
• Attendance at pre-inquest hearings and inquest hearings with counsel and the family. This may involve travel and overnight stays. Out-of-pocket expenses are paid. Although overtime is not payable, time out of the office is recoverable in accordance with AvMA Time Off in Lieu (TOIL) policy. Attendance may also be required to attend partial remote hearings via Teams/Zoom
• Capturing and recording key data from inquests, securing feedback from clients.
• Working with Medico Legal Team Leader to ensure appropriate publicity on case outcomes where appropriate to include obtaining relevant client consents and that the case is written up for potential publication in AvMA’s Lawyer Service Newsletter ​​​​​​​

Advice & Information Service

• Providing advice, support and information to the public through written casework. This involves helping people affected by medical accidents to obtain an understanding of what has happened to them, their rights and the most appropriate option(s) for resolving their concerns and meeting their needs including referrals to panel solicitors.

Helpline

• Providing advice and assistance to the public on AvMA’s specialist helpline. Training will be given and in due course assisting the Helpline Development Officer to train helpline volunteers.

Other Duties

• To endorse and promote the objectives set out as part of AvMA’s five year strategic plan: AvMA's 5 Year  Strategic Plan
• Junior Certification: Promoting the Certificate Competence Scheme (junior lawyer scheme) to include assessing applications received
• Feedback from clients: Working on the direction of ML Director and ML Team Leader to secure maximum feedback from clients on inquest and advice and information services
• Website: Helping to keep AvMA self-help leaflets up to date on the website
• Occasional representation of AvMA at meetings and events
• Conference: To help develop AvMA’s annual conference programme and other conferences as appropriate.

Financial Planning & Analysis and Systems Manager (Part Time)

Manchester

This is a part time role of 30 hours per week. The salary for this position is £32,332.80 per annum (0.8 FTE of £40,416 per annum) plus contributory pension

About MAG:

MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.

About the role:

You will support the Head of Corporate Finance to ensure that MAG’s global finance systems are fit for purpose. This includes ensuring that MAG’s systems are strengthening business partnering, minimising manual input and risk of errors, and optimising overall output in the recording, analysis, and reporting of financial data. You will support the Head of Corporate Finance and Head of Programme Finance with all elements of financial planning and analysis. This includes critically reviewing department business plans, analysing variance to business plans, maintaining financial reporting templates and KPIs, and producing financial data and reporting to monitor and assess MAG’s organisational financial health.

About you:

You will be an experienced financial professional with proven experience of global business planning and reforecasting processes, including coordination, variance analysis, and producing reporting packs. You will be experienced in financial management, including management accounting and budget-holder reporting, and have demonstrable experience developing and supporting financial systems and reporting tools. You will be a clear communicator, with experience working collaboratively with IT teams and the ability to articulate complex financial information to non-finance personnel. You will be proactive and solution-oriented, with a genuine interest in and commitment to MAG’s humanitarian mandate and values.

Further information and how to apply:

For the further information on the role, the application pack and details of how to apply, please visit the MAG website via the application link by the closing date of Sunday 17th August 2025. 

Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding here and background checks here. You can also find more information in the candidate information pack, available on our website.

MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

We are happy to receive flexible working and job share requests in your application. If you are applying with an existing job share partner please see the candidate information sheet for further guidance.

Epic at a Glance:

At Epic, we strive to build a world where children and youth - no matter their race, gender, sexual orientation or place of birth - have access to a future full of promise and opportunity. We are a global foundation backing groundbreaking non-profits around the world - the changemakers and innovators that are transforming the lives of children and youth and protecting our planet for generations to come. 

Groundbreaking charities often struggle to secure smart money to drive impact. Donors want to give more, but are held back because they lack trust, time, and knowledge. Epic bridges the gap between the social entrepreneurs forging solutions to today’s pressing challenges, and the individuals and businesses who want to pool their resources to drive positive change. We curate and monitor highly-vetted portfolios of organisations that we back in order to foster lasting change. We operate strictly on a pro bono basis: 100% of donations received go directly to the organizations in our portfolio. 

Now in our 10th year, we have mobilised over $91 million and supported 57 organizations in 11 countries across 4 continents, since 2015. In the UK, we raise between US$2-2.5 million annually, and there is potential and aspiration to grow this to US$3 million by the end of 2027.

Summary of the position

Epic is looking for a Development Manager to support the activities of the UK Development Team to help us ‘make giving the norm’.

The Development Manager will work with the UK Director in our small team in the UK, as well as working closely with colleagues in Paris and Brussels. 

This position offers candidates the opportunity to develop their skills across a range of fundraising disciplines including corporate fundraising, major donor engagement, events, and philanthropy. 

This position will work with a deeply engaged team in an international environment. Given the versatile nature of the responsibilities and the small team size, candidates will need to show demonstrable flexibility, adaptability, and the ability to take ownership and work independently.

Epic offers an enriching and supportive work environment with opportunities for professional growth and network development. This is an exciting opportunity to join an innovative organisation that places social impact at the heart of its mission.

Key Responsibilities :

With support from the UK Director, the Development Manager will work collaboratively with the Director and wider UK team and Development colleagues in Paris and Brussels to execute the fundraising strategy in the UK. The Development Manager is a key role in a small team, and will contribute new ideas, networks and results to help us meet our income targets and therefore create more positive impact for children and young people globally. More specifically, the key responsibilities of this role are outlined below.

1. Business Development (65%)

• Lead prospect research and outreach efforts to expand Epic’s prospect donor pool in the UK: monitor the fundraising ecosystem, conduct in-depth prospect research and engage in proactive outreach campaigns through LinkedIn, emailing, digital networking and in-person events. This will include attending early morning and evening events as required.
• Set conversion objectives and support conversion from leads to donations
• Identify and secure lead opportunities within networks and events
• Pitch Epic and its various Giving Solutions to potential donors, and build tailored proposals when needed
• Maintain high discipline and consistency in follow-up with leads and donors: use Epic’s CRM to build a consistent pipeline of prospects, as well as maintaining the database with accurate and up to date donor information
• Evaluate and monitor the return on investment (ROI) of events and fundraising campaigns
• Prepare compelling fundraising communications, materials and presentations for donor meetings and events

2. Nurturing & engaging the UK Community (20%)

• Contribute to Epic’s engagement strategy for current donors to ensure an 80% renewal rate
• Maintain regular touchpoints with a subgroup of donors through activities such as sharing monitoring reports, organising project visits and volunteering opportunities in the UK, and scheduling regular calls and face to face meetings. 
• Act as the main point of contact for a subset of donors and answer their enquiries in a timely manner
• Craft and manage engagement opportunities such as UK events and webinars, including drinks, talks, breakfast events, and provide support to the organisation for the annual gala nights. Support will be provided for certain events by our in-house dedicated Events team.

3. Fundraising-related administration (15%)

• Manage donor-related administrative tasks, such as regular use of Epic’s CRM (Salesforce), donation forms, meeting preparation, minutes (where applicable), and 
• Process all donations, using Salesforce and related donation platforms, in a timely manner each month
• Liaise with international fund vehicles, such as Myriad USA, to ensure all international donation commitments are fulfilled. 

Position Requirements :

• Candidate must have the right to work in the United Kingdom
• Excellent level of English (both spoken and written) required
• Proficiency in French (written and spoken) highly desirable 
• A minimum of 5 years’ experience in a sales, fundraising or business development role, with demonstrable experience of securing 5- and 6-figure gifts
• Experience within the charity sector is desirable but not required
• Experience using software packages such as Google Suite, Microsoft Office, Canva and other applications
• Excellent communication and interpersonal skills
• Commitment to attend external events (including evening events) and comfortable networking with a variety of people across different communities
• Experience with a CRM is required and preferably some experience of using Salesforce 
• Strong self-discipline and project management skills
• Excellent organisational skills and a strong eye for detail

The Epic UK team is a small but dedicated team. The role requires flexibility and a start-up attitude. This is a full time, permanent position, based in the London office with the opportunity for two remote working days each week. This role reports to the UK Director and will involve closely working with Epic’s global development team, as well as with the Engagement, Programs, Marketing and Communications, and Operations teams.

Contract Details

• Position based in central London (Mayfair), UK (with option to work from home 2 days per week).
• Contract type: Permanent, full-time
• Salary range: £35,000-£40,000 gross annual (depending on experience) 
• Start date: As soon as possible but within 3 months of the offer

Employee Benefits 

• Flexible Work Arrangements: Up to 2 days remote working per week.
• 5 weeks (25 days) of paid holiday annually, not including bank holidays, with additional office closure between Christmas and New Year. 
• Access to private healthcare coverage through our healthcare partner, BUPA, fully covered by Epic for the employee and 50% coverage for partner and/or dependents. 
• Retirement Savings Plan: Enrolling in a company-sponsored retirement savings plan with employer contributions.
• £150 culture/sport allowance per year for all eligible staff on a permanent contract and who have successfully completed their trial period.
• Epic subsidizes 50% of the cost of weekly, monthly, or annual local transportation passes (London Underground and London Buses).
• A monthly tax-free homeworking contribution in the amount of £26 per month for all eligible staff on a permanent contract and who have successfully completed their trial period.
• Workplace Amenities: Access to modern workplace amenities: onsite kitchen and snacks, and recreational facilities.

How to Apply: 

Please use charityJob to submit a copy of your CV and a cover letter to Lisa Robinson. Applications without a cover letter will not be considered. 

Epic is dedicated to ensuring equal opportunities in employment. We hire based on merit, and all candidates will be considered for employment regardless of age, disability, gender identity, marital status, pregnancy, race, religion, sex, or sexual orientation. At Epic, we seek individuals who share our passion for what we do, bringing diverse backgrounds, perspectives, and experiences to collectively make a positive impact.

If you require any assistance with your application or preparation for an interview for one of our job openings, please contact Lisa Robinson via the application process. We are committed to ensuring you have a positive and comfortable experience.

Application and interview steps: 

Our recruitment process is designed to be fair, efficient, and respectful of your time. After an initial 20-minute screening call to review and confirm eligibility criteria, shortlisted candidates will go through the following stages:

1. First Interview – with a member of the Development team
2. Case Study – to assess role-specific skills and approach
3. HR Interview – to discuss values, motivation, and team fit
4. Second Interview – with a member of the Development team
5. Final meeting – with the CEO

Please note that reference checks will be conducted before confirming any job offer.

 As an organisation Citizens Advice Doncaster Borough, we have a national reputation across the Citizens Advice network as experts of immigration knowledge and service delivery.  We are accredited to the highest level within the Immigration Advice Authority (IAA formally Office of the Immigration Services Commissioner (OISC)– this means we can provide immigration advice to all levels, including to appeal and judicial review.  We are now looking to recruit an ambitious individual to join our growing team. 

 The candidate will be an Immigration Adviser of at least 2 years’ experience with a valid OISC/IAA level 2 

The Immigration Adviser will have experience of delivering immigration advice across multiple channels including telephone work and be able to ascertain what level of accredited immigration advice a client is needing.

They will be able to handle their own caseload of matters from instruction through to completion, acting on behalf of clients.  You will liaise with contacts within the Home Office to find resolutions for clients and you will understand the importance of security and data protection. 

The Organisation

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are now looking for a Records Manager to join us on a full-time, permanent basis, working 36 hours per week. Due to the nature of the role, you will be required to be on-site three days per week.

The Benefits

• Salary of £33,666 - £38,000 per annum, depending on experience
• 26 days' annual leave plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a fascinating opportunity for a records management professional with strong knowledge of compliance legislation to join our iconic and heritage-rich organisation.

You’ll take centre stage in preserving the past and shaping the future, managing information that spans centuries of history and supporting the day-to-day operations of some of the UK’s most loved green spaces, all while helping to protect their legacy for generations to come.

What’s more, with hybrid working, beautiful surroundings, and the chance to shape how we manage and protect our organisational knowledge, you’ll have the chance to make a lasting impact in a role that blends purpose, history, and innovation.

The Role

As our Records Manager, you will lead the effective management of all physical and digital records across The Royal Parks.

Overseeing our electronic records management system in line with ISO 15489 standards, you will support staff with its use, manage the classification scheme, and manage training and troubleshooting.

You’ll also co-ordinate Freedom of Information (FOI) and Environmental Information Regulations (EIR) requests, ensuring responses are timely and compliant, and maintaining our publication scheme.

Additionally, you will:

• Implement our data retention policy
• Maintain and update the Information Asset Register with key stakeholders
• Oversee the disposal of records not selected for preservation
• Advise on records aspects of projects and business cases
• Review historic records, and work with The National Archives to preserve valuable information for the future

Please note, this role may involve carrying files and bags of shredding waste and managing shelving space.

About You

To be considered as our Records Manager, you will need:

• FOI practitioner certification or qualified through experience
• Substantial knowledge of Public Records and Freedom of Information legislation
• A sound understanding of Records Management principles, compliance laws, digital archiving and best practice
• Experience of designing and implementing records management strategies and systems
• Experience of using IT systems for managing information (particularly M365 and Content Manager CRM)
• Experience of influencing, relationship-building, and training colleagues
• High attention to detail and strong organisational skills

Other organisations may call this role Information Governance Manager, Records and Information Manager, Digital and Physical Records Manager, Content Management System Manager, Senior Information Management Officer, or Archives Manager.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. Please visit our website to find out more on our approach to Equality, Diversity and Inclusion.

So, if you are interested in this unique opportunity as a Records Manager, please apply via the button shown. Successful candidates will be appointed on merit.