Information management jobs

Your new company
My client is a small London-based charity.
Your new role
The role is Financial Accountant on a permanent basis. This is a busy role and will include the following:
Raise sales invoices for recharge of costs and other budget holder requests
Carry out review and reconciliation of aged debtors to ensure amounts owed are kept to a minimum and, where necessary, budget holders are informed of outstanding amounts due
Review bank statements daily to ensure all income is reported to budget holders in a timely and accurate manner
Post all income transactions to accounting software on a timely basis
Ensure all supplier invoices received are sent to the appropriate budget holder for approval and coding, before filing electronically and posting to the accounts
Creating BACs Payment runs on a timely basis by collating all required information, entering details on the bank payment website, and notifying bank account signatories promptly
Ensure all payments are posted to accounting software on a timely basis
Review of creditors ledger and liaison with suppliers
Collate all staff expense claims, ensuring that all claims have sufficient supporting documentation, been appropriately authorised and coded
Complete monthly bank reconciliations for all accounts.
Reconcile petty cash and currency balances
Perform all other functions required to bring the accounts to trial balance monthly
Assist the Finance Director to produce timely and relevant management accounts
Ensure financial records are accurately maintained and ready for the annual external audit.
Provide required audit schedules including prepayment, accruals and deferral lists
Management of Fixed Asset register
What you'll need to succeed
In order to succeed, you will need previous experience in financial accounting, as well as strong systems experience. If you were studying for a professional qualification, this would also be an advantage. Excellent communication skills, and the ability to build strong internal relationships are also key.
What you'll get in return
In return, you will have the opportunity to work in a small and supportive team in a varied and fulfilling role.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

High Trees is seeking a Youth Employment Support Service Coordinator for our Build Your Future programme. Build Your Future is a targeted youth employment project supporting young people aged 16–24 who are not in education, employment or training (NEET). The project provides holistic, person-centred support combining outreach and engagement, pastoral support, employability skills development and progression into education, training or work.

The project is primarily delivered in-house by High Trees, working in partnership with other local delivery partners. Build Your Future focuses on young people facing multiple barriers, including care-experienced young people, migrants and refugees, young people with SEND, and those experiencing social or economic exclusion.

The Build Your Future Project Coordinator plays a central role in ensuring the effective day-to-day delivery of the project. Working closely with High Trees delivery teams and partner organisations, the postholder will coordinate outreach and engagement activity, support the provision of high-quality pastoral support for young people, and ensure strong project coordination, monitoring and reporting.

This role will suit someone who is highly organised, collaborative and passionate about supporting young people facing multiple barriers into education, training and employment.

The role requires a balance of coordination, communication and relationship-building skills. You will work closely with colleagues across Employment & Careers and Children, Young People & Families teams, as well as with delivery partners, to ensure Build Your Future is delivered to a high standard.

The post holder will also play an important role in monitoring and evaluation, maintaining accurate records and supporting reporting requirements linked to external funding.

BVSC is looking for a Grassroots Development Officer to work with small, often informal voluntary, community and social enterprise (VCSE) organisations across Bexley. This role offers hands-on support to grassroots groups delivering vital services designed and led by the communities they serve, particularly those facing health and social inequalities.

The post-holder will provide practical guidance on governance, funding, safeguarding, sustainability, and other organisational development needs. You will help groups strengthen networks, increase visibility, and overcome barriers to growth, supporting them to deliver even greater impact.

This role focuses on organisations working with young people, older residents, minority ethnic (global majority) and migrant communities, people with special educational needs and disabilities (SEND), and communities in the north of the borough where grassroots activity is most needed.

Key areas of work include:

• Identifying: Engaging with grassroots groups to understand their services, users, and development needs.
• Connecting: Building relationships and establishing a network of micro VCSEs to encourage peer support and knowledge sharing.
•  Developing: Offering tailored capacity-building support, including advice on governance, funding, communications, coordination, and premises, and coordinating grant rounds.
•  Promoting: Supporting recognition of grassroots groups by health partners and the wider community, boosting their visibility and impact.

We are looking for someone approachable, organised, and committed to equality and inclusion, with experience of supporting VCSE organisations and working with diverse communities.

Don’t meet every single requirement?  At BVSC we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway. You may be just the right candidate!

This is a unique opportunity to make a meaningful difference to small community organisations and the people they serve.

We are looking for a resilient and dedicated person to join our Avon & Somerset team as Early Interventions Officers, working within the VS team as part of the Avon & Somerset Victim Service partnership.

The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of crime and Anti-Social Behaviour and providing initial support in a dynamic and ever-changing environment. The role is full-time and based at out office in Bristol office.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression

About the Role:

You will provide high quality support to all victims and witnesses of crime and Anti-Social Behaviour, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also provide cover for the local VS Helpline.

Key Responsibilities:

• Act as the first point of contact for service users referred in to the service, completing comprehensive impact and risks assessments using agreed processes and a tailoring the response to each individual's needs.
• Manage a caseload of service users who require more immediate and short term interventions, referring on those with more long term needs either internally or externally.
• Develop support plans where appropriate.
• Maintain accurate and confidential case management records and contribute to monitoring information for the service and provide accurate and timely performance information for internal and external use.
• Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
• Ensure that everyone is aware of their rights under the Victim's Code of Practice and the Witness Charter..
• Comply and keep up to date with all relevant legislation, policies and procedures, including data protection legislation, confidentiality.
• Work as part of a team to ensure that all outcomes and Key Performance Measures are met relevant to the local contract.

Ideally you will have:

• Experience of delivering a service and working directly with service users in a statutory, voluntary or community work setting
• Experience of working in an outcomes focused service
• Knowledge of the criminal justice system and the impact of crime
• Knowledge and understanding of Domestic Abuse processes and services
• Experience of engaging with vulnerable victims of crime who may have complex needs

You will need:

• Strong written & verbal communication skills.
• Good time management skills.
• Competent IT skills, able to use generic systems.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with external organisations.
• The ability to undertake impact & risk assessments.
• Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Project 17 is a small organisation working to end homelessness and severe poverty among migrants with no recourse to public funds (NRPF). We are expanding our area of specialism to include support for people with care needs who are subject to NRPF.

We are recruiting a Care Act Supervisor to lead this work. The postholder will oversee the development of Project 17's Care Act work, including the recruitment and induction of additional team members.

The postholder will manage a caseload working with adults in need of support under the Care Act 2014 and families in need of support under s.17 Children Act 1989.

Location: Farringdon, London (Hybrid) 
Salary: £35,000 per annum 
Contract: Two Years Fixed Term, Full-time (35hours/week) 
Closing date: Tuesday 24 February

About St John International 

St John International connects and supports 44 St John Establishments around the world — a global family committed to saving lives and building resilient communities through first aid, healthcare, and humanitarian support. 

We are entering an exciting new chapter: developing our fundraising arm, expanding into new audiences, and working more closely than ever to tell our shared story as one global movement. It’s a moment of transformation and opportunity — and we’re looking for someone who can help us share that story with the world. 

About the Role 

We are looking for a Social Media and Engagement Officer with a genuine passion for conversation, connection, and community. This is not a broadcasting role — it’s about dialogue. You’ll be the voice of St John International across our social media channels, engaging with audiences in real time, responding thoughtfully to emerging conversations, and finding opportunities to amplify our work and our people. 

You’ll help us grow beyond our traditional audiences, reaching new spaces and communities, and positioning St John International as a global leader in first aid and humanitarian service. You’ll work closely with the Communications Team to bring our quarterly communications strategies to life and ensure every post, comment, and interaction reflects our shared purpose and values. 

The role reports to the Director of Communications and works closely with colleagues in the Fundraising Team and our network of international communicators across 44 St John Establishments. 

Key Responsibilities 

• Act as the first point of contact for St John International’s social media communities, responding to comments, messages, and discussions in a timely, engaging, and brand-aligned way. 

• Serve as a guardian of our brand voice — confident, compassionate, and inclusive — ensuring all communications reflect our global values. 

• Identify and nurture opportunities for meaningful engagement across LinkedIn, Instagram, Facebook, and emerging platforms. 

• Collaborate with the Communications Team to plan and execute content that supports quarterly communications strategies. 

• Monitor conversations about St John and related sectors, identifying trends, opportunities for thought leadership, and potential risks. 

• Support and elevate St John’s network of expert speakers, identifying new digital and offline platforms to showcase their expertise with broader audiences. 

• Work closely with colleagues across Establishments to gather stories, visuals, and insights that highlight our global impact. 

• Ensure all content and engagement reflect an understanding of cultural diversity, political sensitivity, and our international context. 

• Use social media analytics tools to monitor performance, report on engagement growth and sentiment, and provide insights to inform future strategy. 

• Occasionally attend events or workshops (in the UK or abroad) to capture stories and build relationships with partners. 

About You 

• You’re a natural communicator who thrives on genuine interaction and knows how to build rapport online. 

• You have a strong grasp of brand voice and can adapt tone and messaging to suit different audiences and contexts. 

• You’re curious and empathetic — able to navigate complex or conflicting information and find clarity in nuance. 

• You’re globally minded, culturally sensitive, and politically aware, with a good understanding of how narratives play differently across international regions. 

• You have demonstrable experience managing social media channels for an organisation, ideally with an international, humanitarian, or non-profit focus. 

• You’re proactive and creative, with an eye for storytelling and a commitment to continuous improvement. 

• You can confidently use analytics tools to measure and interpret social media performance. 

• Experience with tools such as Meta Business Suite, MailChimp, or similar is desirable. 

• Familiarity with Canva or Adobe Creative Suite would be an advantage but is not essential. 

• As our platforms develop, we’d love for you to be confident in short-form video editing. This would include turning raw footage from our St John Establishments or events into usable content for Reels, Shorts and LinkedIn videos. On the job training for this can be provided if needed.

What We Offer 

• A collaborative, values-driven environment within a global organisation making a real difference. 

• The chance to shape and elevate St John International’s voice as we grow our global profile. 

• Hybrid working arrangements, with at least two days of your week in our Farringdon office. 

• Professional development opportunities and access to a global network of communicators. 

• The opportunity to see your work directly contribute to life-saving impact around the world. 

Inclusion and Diversity 

St John International is committed to diversity, equity, and inclusion. We welcome applicants from all backgrounds and encourage those with lived experience in international, humanitarian, or community-based work to apply. 

We want to hear from all interested candidates, and to be considered for the position please submit a short cover letter along with your CV, outlining why you're right for the role. Interviews will be held w/c 9th March.

If you want to work with wonderful people and make a positive impact on our woodlands and wood culture, then being Membership and Charity Administrator at Woodland Heritage is the perfect opportunity for you!

As Membership and Charity Administrator you will enable the smooth running of the charity by delivering important parts of the charity’s administration. Here your organisational skills and focus on solutions will come into their own.

This will be a core part of how Woodland Heritage achieves its mission and will be an incredibly rewarding and varied experience for someone with the right skills, experience and can-do attitude. 

Woodland Heritage is creating a thriving UK wood culture that benefits our environment, all people and our economy. We do this by championing the good use of home-grown timber from sustainable, productive woodlands for the benefit of present and future generations. Through a combination of demonstration sites, research, education, membership and outreach, we build on the wisdom and skills of the past to weather the challenges of tomorrow. 

About the role

• The role is part-time, 3 days / 22.5 hours per week with occasional planned evening and weekend working as required
• Options for flexible and hybrid working, with 1 day per week at the Whitney Sawmills office (see below)
• 25 days plus Bank/Public holidays as paid leave (pro rata)
• £24,000 (pro rata 3 days per week £14,400)
• Fixed term of two years
• Your line manager will be the Engagement Manager
• Employer contribution from nest pensions
• We can offer flexible and/or hybrid working. Our main office is at Whitney Sawmill in Herefordshire. Candidates will be required to work at the Whitney Sawmills office a minimum of 1 day per week.

All other terms and conditions will be as per your contract. More details are available via our staff handbook which can be provided to shortlisted candidates.

About you

You will be organised, have excellent attention to detail and the ability to prioritise and manage a varied workload. You will have strong written and verbal communication skills. You will provide excellent customer service while addressing both internal and external enquiries. Full training will be given to the right candidate.

You will join a small, dedicated team of staff and a wider group of passionate trustees. Everyone will want you to succeed and will support you along the way.

Visit our website to download the job specification and learn how to apply. We'd love to hear from you!

We are recruiting for a Corporate Partnerships Senior Executive to join our team in London; the scope on this job involves….

Job Title: Corporate Partnerships Senior Executive

Location: Hybrid with the requirement to occasionally work at our Head Office (Vauxhall)
Salary: £34,093.64 per annum
Contract type: Full-time, Permanent

Hours: 37.5

This is an exciting opportunity to join Refuge as Corporate Partnerships Senior Executive, developing impactful and values-driven partnerships with major UK and global businesses.
 
You will be energised by new business, showing determination and enthusiasm in developing bespoke relationships with companies that are new to Refuge, and will play a critical role in a talented team. You will be experienced in securing 5- figure partnerships spanning, cause-related marketing, staff fundraising, gifts in kind and strategic brand alignment.  This is a fantastic chance to grow both income and awareness for our life-saving work.
 
You’ll be part of a passionate team, all working together towards Refuge’s vision: a world where violence against women and girls is not tolerated.

Closing date: 9.00am on 6 March 2026

Interview date: 17 March 2026

Benefits

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Role Overview:
The Talent Set are delighted to be working with a fantastic mental health charity to recruit their Trusts and Foundations Fundraiser. You will work closely with the Income Generation Team and Services Teams to develop and maintain long-term sustainable funding from Trusts and Foundations. Through developing and expanding income through grants, and managing relationships with a variety of grant funders, as well as conducting prospect research, you will grow the funding pipeline.

This is a part-time role (22.5 hours) working once per week (with flexibility) from their Bristol office.

Key Responsibilities:

· Work with the Income Generation Team, and the wider team, to deliver against the Fundraising Strategy and funding targets

· Collaborate and build strong relationships to identify funding needs, deeply understand services, and enlist support with funding bids and reporting

· Support in other areas of fundraising where appropriate e.g. with corporate funding proposals or applications to The Big Give.

· Manage and develop the grant fundraising pipeline, keeping up to date with changing priorities, spotting new opportunities and conducting research

· Write high-quality, compelling, and persuasive funding applications and proposals

· Steward key relationships with grant giving trusts and institutions, ensuring partnerships reach their full potential

· Ensure timely, quality reporting as per agreed requirements

· Keep up-to-date and accurate records of application progress, and work alongside the finance to ensure all income is accounted for in a timely fashion

Person Specification:

· A good understanding of the Trusts and Foundations landscape, and of ethical fundraising practice (including GDPR and the Fundraising Code of Practice)

· Excellent written communication, and ability to craft compelling and winning bids, proposals and appeals

· An ability to interpret and present information, such as financial and impact data, in a clear fashion to support with applications and communications

· Strong relationship management skills, able to inspire and motivate existing and prospective supporters, and providing excellent, tailored stewardship

· Solution focussed with the attitude, drive, and resilience to lead, motivate and inspire others

What’s on Offer:

• Salary: £35,000-£40,000 FTE
• Location: Bristol 1 day per week (flexibility for candidate needs/ location)
• Contract: Permanent

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Job Description 

Job Title:Senior Fundraiser 

Directorate:Engagement and Fundraising

Team/Department (if specific):Mass Participation Team, Philanthropy and Partnerships

Date Written/ Amended:30 October 2025

Context and Background

The NSPCC's mission is to end cruelty to children. In order to carry out its charitable work, we rely on the fundraising support of people across the UK for 90% of its annual income. Within Fundraising, our aim is to provide maximum resources for the NSPCC and children by working together to create the best possible supporter experience by building long-term relationships to create a supporter experience which is different, better and more rewarding than that of supporting any other charity.

The Mass Participation Team (MPT) is an important part of the Philanthropy and Partnerships department within the Engagement and Fundraising directorate. MPT is responsible for attracting new supporters through our mass participation events to maximise fundraised income, and to optimise onward journeys to retain supporters within the NSPCC family. 

The Mass Participation Team focuses on three areas of fundraising;

• Third party events – sporting events organised by third party suppliers, where we recruit participants and support them in raising money in aid of the NSPCC. For example, the London Marathon, Cardiff Half Marathon, Ultra Challenge series, skydives, bespoke treks.
• Schools Fundraising – a suite of fundraising products tailored to schools across all educational settings, including Number Day, the Kindness Challenge and Classmaster.
• DIY fundraising – supporters who choose to organise their own fundraising event or activity. Whether they take part with family or friends, at work or at school, we support them through stewardship and fundraising materials to help them reach their fundraising goals.

Job purpose

The role of the Senior Fundraiser is to project manage a number of fundraising activities within DIY fundraising and Schools Fundraising areas. The role will be responsible for managing DIY fundraising activity – managing acquisition and stewardship for DIY fundraisers, and playing a leading role in reviewing and streamlining user experience across mass, workplace and school audiences. The role will also take on project management of a Schools Fundraising product, managing all aspects of the product throughout its lifecycle. The Senior Fundraiser will be responsible for working as a proactive team member to ensure that the participation levels and net income from activities are maximised.

The key aspects of the role are:

• To play a key role in maximising income for the NSPCC from new and existing supporters through DIY/Schools fundraising activity.

·To project manage fundraising activities for mass audiences, taking responsibility for all aspects including planning and budget management, creative development, marketing and acquisition, stewardship build and evaluation.

·To take a proactive role in identifying and implementing opportunities to improve efficiencies, taking a data-led approach to inform recommendations

·To contribute to the development of new activities and build on existing activities to increase participation, remittance rates and income. 

• Work as part of the Mass Participation Team to deliver the overall department objectives.
• Evaluate the performance of specific activities and to provide financial information as required.
• To work effectively with other departments in Engagement and Fundraising and other functions within the NSPCC to maximise income.

Key relationships - Internal

• Reports to Associate Head – Mass Participation Fundraising
• Close working relationship with Schools Fundraising Manager
• Mass Participation Team colleagues
• Colleagues in Supporter Relationships, Schools Service and Corporate Fundraising teams to develop opportunities, supporters and fundraising initiatives.
• Colleagues within and beyond the Engagement and Fundraising directorate such as Supporter Care, Professional Learning Services, Supporter Relationships, Brand and Content, Marketing and Comms, as necessary to support activity planning and delivery.

Key relationships - External

·Liaises with supporters raising funds for NSPCC

·Works with a range of suppliers who support fundraising relationships and activity, such as JustGiving, Enthuse or our fulfilment house Hallmark.

Main duties and responsibilities

1. To project manage and develop fundraising activities for mass audiences that meet agreed financial and participation targets. 

1. To maximise income by engaging, stewarding and inspiring DIY fundraisers and educational settings using mass communication channels. 

1. To apply data-led insight to understand audience behaviour and campaign performance, translating analysis into practical steps to improve participant experience and maximise income. 

1. To use creative and engaging methods of communication including written and verbal communications in pre-event, event and post event activities, that fit with wider audience journeys as part of our Supporter Centricity programme. 

1. To be responsible for delivering an exceptional supporter experience that surpasses supporters’ expectations.

1. To ensure maximum effectiveness and efficiency of mass participation activities through application of best practice campaign management

1. To research and develop fundraising opportunities in mass participation both by reviewing NSPCC activities and the activities of other charities.

8.To work with staff across the organisation to collaborate on agreed department objectives, including participating in cross-functional projects where required as a representative of the mass participation team 

1. To be the contact for agencies and other suppliers who support fundraising, ensuring appropriate agreements are in place and that goods/services are delivered as agreed.

Responsibilities for all Staff within the Engagement and Fundraising directorate

•A commitment to safeguard and promote the welfare of children and young people

•To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.

•To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.

•To adhere to all the NSPCC’s service standards, policies and procedures.

•To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.

•To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.

•To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.

•To work in a manner that facilitates and encourages inclusion.

•To be pro-active in identifying ways to improve personal performance and team performance

•To maintain an awareness of own and others’ Health & Safety and comply with the NSPCC’s Health & Safety policy and procedures.

•To take personal responsibility for keeping up-to-date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.

•A commitment to safeguard and promote the welfare of children, young people and adults at risk.

•A commitment to safeguard and promote the welfare of children and young people

Person specification

1. ​​Excellent project management skills, with an understanding of dependencies and how to prioritise tasks effectively to meet agreed objectives

1. Highly developed written and verbal communication skills to deliver presentations, ideas and activity updates to a range of audiences in a clear and confident way. 

1. Well-developed ability to build, manage and develop relationships with stakeholders within an organisation and externally, and where necessary, successfully negotiating to achieve desired outcomes.

1. Experience of success in a customer-led environment such as fundraising, sales or marketing, thus ensuring that all supporters engaging with our products receive the highest levels of customer service

5.​Ability to set, manage and report on a budget, keeping within financial limits and taking timely and appropriate action 

1. Well-developed numeracy skills for entering, recording, interpreting, analysing and presenting financial data in clear and accurate format. 

1. Proven ability of demonstrating initiative and creativity to achieve desired outcomes. 

1. Proven ability to analyse and interpret quantitative and qualitative data, translating insight into actionable recommendations

1. Ability to plan, monitor and implement projects/events/initiatives to agreed deadlines often with conflicting priorities. 

1. ​Experience managing relationships with external agencies and suppliers

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. 

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance. 

Our principles: 

•Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation. 

•Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

•We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

•Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

•As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

•All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

Our client is an independent, Lambeth-based, grant-making foundation and charity with roots from the early 17th century. Their work aims to break cycles of financial deprivation for people living in Lambeth by awarding grants to individuals, organisations and community groups. The foundation’s grant-making is primarily focused on improving education and employment opportunities of young Lambeth residents from low-income backgrounds. This is an exciting time to join the organisation which is in the early stages of an evolving strategic review.

Prospectus is delighted to be working with the foundation on their search for a Grants Officer, who will support the Head of Grants and the wider team in the development of a place-based grants strategy. This is a full-time, permanent position based in Lambeth, London (Hybrid working – 2 days from home 3 days in the office).

The role:
This role will work across all aspects of the foundation’s grant-making activities including assessing and administering grant applications from individuals, working with organisations to develop effective and appropriate reporting and supporting the development of new streams of work. The role requires lots of contact with Grantees (initially via email and telephone) and will involve monitoring & evaluation, project development and administration process management. This role will also contribute ideas towards planning new initiatives and keeping abreast of trends and issues facing the voluntary sector, both nationally and in the Lambeth area.

The work requires outstanding attention to detail and effective time management. The post holder will also undertake assessments in relation to grants to organisations, and other grant-making duties and functions as required by the Head of Grants. The post will sit alongside an existing team of three who also undertake multiple roles to ensure the foundation’s grant-making is consistent, focussed and effective.

The person:
This person will have a high level of intellectual and analytical ability, this could be evidenced by having studied to degree level, a professional qualification of some kind or having worked at a comparable level of complexity in a professional office-based environment. They will have a solid understanding of the issues facing young people (18 to 30) from low-income backgrounds and will have the ability to present clear written assessment reports, making recommendations and decisions and the ability to think strategically as well as practically, to ensure the foundation is living its values. They will have excellent attention to detail and will be an effective time manager. Ideally, this person will have experience of Salesforce database (or similar) and possibly have a local knowledge of Lambeth and the surrounding areas.

IT competent, numerate, and highly organised, this person will have experience of grant-making or at least an understanding of its principles, hopefully a knowledge of the welfare and benefits framework and will be fully appreciative of the issues raised in a multi-cultural setting and an understanding of and a commitment to, issues of diversity and equality. Above all this person will recognise the importance and value of the work of the foundation and will be fully committed to bringing everything they have to the table, in supporting and driving forward the charitable aims and objectives of the organisation, whilst contributing to a happy, proactive and collaborative team working environment.

This role represents a superb opportunity for someone with great experience of community based services who would like to see the systems they are working in from a different perspective or for someone who has been predominantly office based who would like to spend more time with a wide range of different people in the community.

Facilities Supervisor  Salary £32,000 

On site at Southwark, there are five listed multi-function buildings: offices, residential accommodation, function space, storage/archive and the Cathedral. The RC Diocese of Southwark has its administrative services in Bowen House, the site offices and accommodation are housed across Archbishop’s House and Cathedral House with Amigo Hall being a conference/ events space.  It is a complex site both in terms of the nature of the buildings and their uses. 

As well as the Clergy and the Diocese staff, we also have other organisations and groups who use our premises and services, both in support of our aims and to raise funds for building maintenance.

This is an exciting time to join the organisation in this role.  We have embarked on a new strategy, making changes in how we work, particularly to improve our events service.  This role will focus on collaborating across these areas:

• Deliver a great service and spaces to clergy, clients, staff, and all building users
• Support the relationships with our parishioners and other groups
• Ensure the buildings are compliant, safe, clean and well presented at all times
• Deliver excellent services and events internally
• Improve our hospitality provision
• Respond creatively to customer feedback

This role requires someone who can combine technical skills (project implementation, H&S, contractor management, event management) and some physical strength with the soft skills to build relationships, working to deliver great services to clients, staff, and all building users.  It will be for 5 days a week, rostered across 7 days, generally between 8am to 6pm, with regular weekend work, some late nights and early mornings.

Reporting to: 

The line manager for this job is the Head of Site and Facilities, who reports to the Dean of the Cathedral. 

Job Purpose:

To provide efficient, cost-effective and safe maintenance of buildings and facilities for clergy, staff, residents, parishioners and visitors in buildings and outside spaces located on the site. This role will also be responsible for the management of events, primarily in the Cathedral and Amigo Hall.  There are no reports, but this role is one of a team of three, who are essentially ‘hands on’ where the job holder will be expected to ‘do’ as needed and will often work independently as the position is rostered across 7 days

Job Responsibilities:

This job will be responsible for (this list is not exhaustive):

• Site/Facilities
• Creating daily worksheets for 4 staff and checking daily on progress, reporting back to the Head of Facilities weekly on Mondays
• Ensuring a satisfactory, physical environment for all users and, in conjunction with other interested parties, to promote the efficient use of Diocesan assets
• Supporting the planned maintenance programme and dealing with unexpected issues as they arise
• Dealing effectively with any emergency/crisis issues
• Having experience of maintenance of power/electrics, heating/cooling, entry systems, cleaning, drills/alarms and security to liaise with and support the work of third-party contractors and utility providers
• Providing decorative touch ups, repair work and general maintenance
• Lone Working, in evenings and over rostered weekends
• Health and Safety on the site and in collaboration with the Diocesan Health and Safety Team.
  • Ensure that all Health and Safety regulations, policies and procedures are implemented and adhered to,
  • investigate accidents and incidents and prepare reports as required. Assess and respond to health and safety hazards.
  • Play an active role in emergencies and evacuation duties by acting as a fire warden
  • Maintain current first aid at work certificate.
• Facilitating disabled access and use of buildings
• Promoting environmental performance and ethical standards in all aspects of the role

         Events

• Creating the rota for 4 staff to ensure that all days, including weekends, are covered
• Bi-monthly stocktake and re-ordering of consumables
• Ensuring storage areas are clean and in order
• Ensuring Cathedral, Amigo Hall and meeting rooms are clean and in order
• Ensuring catering equipment is clean and pre-prepared on trays ready to be used by team
• Working with the Cathedral Administrator to ensure events run smoothly, being responsible for:
• Set up as required
• Providing appropriate equipment/IT
• Providing appropriate catering
• Supporting any staff or volunteers who assist with the running of events (e.g. unlocking/locking of the hall, etc)

Person Specification

• At least 2 years’ experience in a similar or related role
• Knowledge of buildings maintenance in both commercial and residential settings
• Up to date with current Health and Safety regulations
• Experienced in managing relationships with contractors and utilities providers
• Experience in running of events
• Orderly, tidy and an eye for detail
• Competent user of Microsoft Office products
• Excellent communication skills
• Builds relationships and influences others for mutual benefit
• Co‐operates with others outside immediate team

Desirable

• Proactive, Positive, Helpful, “Can do” approach at all times
  Self-motivated with organisational and communication skills.
•  Experience in customer support.
• An eye for creating a great working environment
• Excellent interpersonal skills and the confidence to deal with people at all levels
• A highly efficient and organised approach to your workload
• The ability to adapt and change priorities according to immediate business needs
• Resourceful and self-motivated

Please note that interviews will be conducted on a rolling basis.

Role

In this role, you’ll lead and inspire a diverse portfolio of community fundraising projects and champion the supporters behind them—ensuring every fundraiser feels valued, supported and motivated, while consistently delivering against agreed KPIs and driving meaningful impact.

What we’re looking for 

• Experience within a customer facing role
• Experience working on multiple projects at the same time
• Strong team player
• A self-starter who can plan their own diary and use initiative
• Experience building relationships
• Excellent organisational skills
• Ability to prioritise and multi-task
• Excellent customer service skills 

What we offer

• Hybrid working between home and our Head Office in Holborn (3 days a week in the office)
• Flexible working around our core hours of 10am to 4pm
• 25 days annual leave rising with length of service
• Closure at Christmas (additional 3 days)
• Training, support and development opportunities
• Access to discount schemes
• Range of wellbeing initiatives including access to an employee assistance programme (WeCare) designed to save money and improve your physical, financial and mental health and wellbeing and free eye tests and contribution towards any glasses required for work purposes

About The Baby Bank Alliance

The Baby Bank Alliance (BBA) supports and advocates for a community of over 400 UK baby banks, working to ensure babies and children have the essentials they need to thrive.

Founded by Save the Children, Purposeful Ventures, Little Village and Bristol Baby Bank Network. BBA is currently co-incubated  by Save the Children UK and Purposeful Ventures, who provide expertise, capacity and resource. This role will be employed through Purposeful Ventures, and home working options are available.

It is an exciting moment in BBA’s development as we grow our profile, strengthen the UK’s baby bank network and build towards independence as a charity.

The Baby Bank Alliance exists to:

• Increase access to funds and goods through national partnerships and economies of scale, unlocking donations otherwise unavailable to baby banks.
• Grow a strong baby bank community, providing connection, tailored training and peer support.
• Boost the national profile of baby banks, increasing public awareness and understanding in order to drive support and change.
• Amplify the voices of baby banks to become a trusted collective voice on baby banks and child poverty.
• Build a resilient, well-governed organisation capable of long-term positive impact.

About the Senior Communications Lead

The Senior Communications Lead is a senior, hands-on leadership role, reporting to the Executive Lead, and responsible for shaping and delivering BBA’s cross-channel communications strategy. Working closely with the Executive Lead and team, you will drive increased awareness and understanding of baby banks, ensuring communications actively enable BBA’s wider goals around funding, partnerships and sector influence. 

Average UK awareness of baby banks currently sits at around 33%. Building on successful national partnerships (including IKEA and ITV’s Lorraine), this role will take BBA’s profile to the next level, embedding baby bank experiences and voices at the heart of everything we do. 

As a co-incubated organisation, developed with and for baby banks, strong experience of effective collaboration and understanding of the issues that baby banks are addressing, and facing themselves, is fundamental. 

You will oversee all communications activity across BBA, line manage the Communications Manager and task manage the Communications and Projects Officer, and build a small but high-impact communications function from the ground up within a resource-constrained, fast-moving organisation. Collaborating with teams at BBA’s incubating partners, Save the Children and Purposeful Ventures, will be key.

Please download the full job description on the Purposeful Ventures website.

Key Performance Outcomes

Strategy and Leadership

• Develop and deliver a clear, ambitious communications strategy aligned to BBA’s organisational OKRs, and with the experiences of baby banks at its heart
• Lead a focused awareness strategy utilising earned and owned media to significantly increase understanding of baby banks among priority audiences (including ABC1 women aged 35–55).
• Set, track and report against communications OKRs, providing clear insight to the Executive Lead and Venture Board.
• Support the Executive Lead to set the communications budget, making recommendations on limited resource allocation to effectively to maximise impact.
• Work closely with the Senior Community Lead and Partnerships & Fundraising Manager to integrate plans and maximise impact. 

Messaging and Storytelling

• Ensure the voices and experiences of baby banks and the families they support are central to all communications, utilising data and case studies to define compelling messages.
• Use insight and evidence to test, refine and strengthen communications activity over time.

 Partnerships and Influence

• Build and manage strategic, influential relationships with pro-bono and paid agencies and partners, in order to increase awareness.
• Leverage your networks to maximise earned and owned media opportunities.
• Support the BBA Partnerships & Fundraising Manager to develop effective strategic partnerships that will raise the profile of UK baby banks.
• Maintain strong working relationships with communications teams at Save the Children UK and Purposeful Ventures, collaborating on projects with shared outcomes for baby banks.

Press, Media and Digital

• Oversee proactive and reactive media activity in line with the communications strategy.
• Collaborate with Save the Children UK to explore and deliver brand ambassador opportunities.
• Support the development and delivery of an effective and engaging social media strategy.
• Ensure messaging is consistent, compelling and aligned across channels.

Brand Stewardship

• Champion and strengthen the BBA brand, ensuring clarity and consistency, and keeping baby banks at the heart of everything we do.
• Equip staff and partners with clear guidance on tone of voice, messaging and visual identity to communicate the brand effectively and accurately.
• Oversee the maintenance and development of brand assets, including the BBA website.
• Ensure all communications are developed through a strong DEI and accessibility lens.

Evaluation and Governance

• Lead on measuring communications impact and translating learning into action.
• Support the Executive Lead and Venture Board reporting with clear, timely and actionable updates.

Line Management and Leadership

• Line-manage the Communications Manager and support task management of the Projects & Communications Officer.
• Build a positive, motivating team culture with clear expectations and autonomy.
• Manage third-party contractors (e.g. creative, design, film, PR) with strong briefs and oversight.

About You

You are a senior communications leader who combines strategic clarity with a willingness to roll up your sleeves. You thrive in early-stage or start-up environments, are confident working with limited budgets, and know how to prioritise for impact.

You are collaborative, persuasive and credible, with a strong instinct for storytelling that centres lived experience. You are equally comfortable shaping strategy, managing stakeholders, and delivering hands-on communications work.

Above all, you are motivated by the impact that baby banks deliver to their communities, making sure that children have the essentials to thrive.

Benefits 

• The opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme, where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to.
• 27 days annual leave plus bank holidays, increasing to 29 days after two years’ service, then to 30 days after three years’ service (pro rata for part-time employees).
• A flexible working culture that champions both impact and balance, combined with real flexibility to support your wellbeing, personal commitments and life outside work.
• A strong commitment to your growth, with support to help you excel professionally and advance your career.
• Access to discount schemes with leading retailers, leisure and travel brands, as well as companies local to our office.
• Access to an Employee Assistance Programme for information, support and counselling.

How to apply

Please follow the Apply link on our careers page to submit your CV and expression of interest. 

The CV should be no longer than 2-sides of A4 and the expression of interest no longer than 400 words. In your expression of interest, please include an example of a communications initiative, campaign or partnership you have led that demonstrates your ability to deliver meaningful impact with constrained resources, in an early stage or start-up environment. 

This is a UK-based post and applicants must be living in and have the right to work the UK; if applicable please detail your visa status in your covering email.

Equality and diversity matter to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.

Purposeful Ventures is an equal opportunities employer and will not discriminate against any candidate on the basis of any characteristic protected by the Equality Act 2010.