Are you an experienced Operations Manager ideally with experience based at an International Not For Profit Organisation?

I am currently working with a fantastic NFP Organisation that has international operations and its headquarters based near London Bridge. They are seeking an Operations Manager reporting to the Director of Finance and Operations to supervise their Operations, HR and IT outsourcing.

Key Areas of Scope 

• Managing the development and implementation of effective policies, procedures and ways of working to ensure strategic deployment of the organisations physical and human resources
• Ensure that staff and key stakeholders are provided with administrative, logistical, ICT, events and office management that will enhance the deliver or the organisations strategies and goals
• Ensure talent management practices so that the organisation will be well resourced with the appropriate number of competent and well motivated staff
• Support the DFO in their role as Company Secretary, supporting the effective governance of the organisation
• Oversee the administration of procurement processes, ensuring compliance with good practice and donor requirements whilst providing the team with timely provision of goods and services

About You

• Degree educated in HR Management, Business Management or relevant professional qualification (such as CIPD)
• Experience in managing operational support across more than one of the following (HR, ICT, Procurement, Office Management)
• 8-10 years’ experience at supervisory level, ideally in an International Not For Profit Organisation
• Excellent written and verbal communication, interpersonal skills, presentation skills, and high quality report preparation skills
• Demonstrated experience of managing HR processes – a qualification is preferred
• Fluency in English is required, fluency in another language is an advantage

An exciting opportunity has arisen for a Senior Vulnerable Victims Case Manager to join our growing and expanding Beacon Victims Service based in Welwyn Garden City.

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose.  ‘We call these our 3Ps’.

We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change ‘the system’, to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

At Beacon, we believe that no victim should be left behind. We support victims and witnesses to cope and recover from the impact of crime regardless of how long ago it happened or whether it was reported to the police or not. Our team of dedicated and trained professionals provide support every step of the way.

We are looking for a Senior Vulnerable Victims Case Manager to join our team. You will be responsible for ensuring that victims receive a high-quality service through the effective management of the team’s performance, maintaining organisational and professional standards expected of the victim service. You will ensure that victims’ needs are reviewed and met in line with the key targets and contractual expectations.  Maintaining a close working relationship with police partners, statutory services and voluntary agencies ensuring relationships are effectively managed and pathways of support for victims remain seamless to provide high quality and consistent service will also be a key part of your role.

To succeed in this role, you’ll need experience of leading casework and teams working with vulnerable people.  You’ll also need excellent communication skills and the ability to manage high standards of performance and produce data reports.  You’ll need to be able to demonstrate empathy with those suffering discrimination and disadvantage.  Above all you’ll have a passion for the work we do and a shared commitment to deliver our vision. 

Additional Information

• Salary: £26,000 per annum
• Hours: 37.5 hours per week. Some unsociable hours will be required.
• Contract: Fixed term until 31st March 2021 with possibility for extension.
• Vetting and Clearance Requirements: NPPV 2 (Police Vetting), Enhanced DBS check.

You will need a current driving licence, business insurance and use of a suitable vehicle for work. You must be willing to travel across Hertfordshire to deliver support within the community according to victims’ needs.

Are you passionate about making a positive difference to society? Would you like to work for an amazing charity that transforms thousands of people’s lives every single day?  Are you passionate about Information Governance and GDPR? Humankind are recruiting a qualified Data Protection Officer at a critical and exciting juncture in the Charity’s history.

As a leading £60m+ Charity and following exponential growth, Humankind recognises the need to further improve their approach to Information Governance and we are looking to recruit an experienced Data Protection Officer.

We anticipate there will be significant opportunity for the right candidate to add value to Humankind

If you like the sound of the above and feel energised by the idea of joining a great charity which is undergoing exciting transformation, then we would love to hear from you.

We are flexible on hours and location of this role.

Please visit https://humankind.careers for more information. The closing date for completed applications is noon on the 27th April 2020.

Please note that all communication regarding your application for this post will be sent to the email address you have provided on your application form, including your invite to interview if you are shortlisted. Ensure that you check your emails after the closing date as you will not be contacted by any other means.

Action Against Hunger has a vision of a world free from hunger. For almost 40 years, across nearly 50 countries, we have led the global fight against hunger. We save the lives of children and work with their communities before and after the disaster strikes. We enable people to provide for themselves, see their children grow up strong, and build prosperous communities. We constantly search for more effective solutions, while sharing our knowledge and expertise with the world. We push for long-term change. We will never give up. Until the world is free from hunger.

We are looking for a project officer on an interim basis (12 months fixed term contract). The MEAL and Information Management Project Officer is an exciting role within the Operations Department at Action Against Hunger UK. Sitting within the MEAL team they will provide support in implementing assessment, monitoring, evaluation and learning services across the Operations Department for a variety of stakeholders.

This person will play an integral part in knowledge and information management of MEAL Global Products, humanitarian response projects and nutrition projects, and deliver key learning outcomes as a part of a passionate team of practitioners.

They will apply keen and creative analytical skills, bring fresh perspectives and new ideas, enjoy a flexible and adaptive working environment and come with a positive, ‘can do’ attitude. They will work closely with a number of teams to provide support and advice on monitoring, evaluation and learning across a number of programmes. For more detailed information on the role, please download the attached Job Description. 

Location: UK (London). Only candidates with the right to work in the UK may apply.

Deadline for applications: 31st March 2020 at 5pm. (Interview Date: TBC).

Unfortunately, due to the number of applications we receive we are only able to contact shortlisted candidates. Thank you for your understanding.

Role: IT Support Engineer
Location: Southampton, UK
Start date: Immediate
Reporting to: Senior Data Analyst
Salary: £45,181 - £50,000 per annum
Deadline: ASAP

IT Support Engineer

Flowminder is currently seeking an IT Support Engineer to join our Data Engineering Team. The successful candidate will have the opportunity to work across a range of areas and play a central role in the continuous improvement of information systems across an international organisation. As such, the successful candidate will have the opportunity to work with a diverse and cross-functional team of developers, academics and data scientists. Ultimately, the IT Support Engineer will take ownership of technical projects related to the ongoing development and implementation of Flowminder’s IT Service Management and Information Security programmes.

You will use your knowledge of best practice around security and data privacy to inform and develop our solutions for information security. You will support the wider Southampton team (including those outside the Data Engineering Team) with their information communication technology needs.

A resourceful problem solver, you will be comfortable digging into a problem, whether it means looking for guidance online, using your own knowledge or asking colleagues for support. You will have experience of handling sensitive data and maintaining relevant security standards. You will be comfortable communicating technical updates and requests to a wider project team. You will enjoy the variety of tasks at hand, adjusting quickly between varying degrees of autonomy. Of course, you won’t do it all alone - instead, you’ll find yourself in excellent company, well-supported by your colleagues’ diverse skills, experience and knowledge.

You will be working closely with the Infrastructure Architect and will be comfortable working in a rapidly changing environment with each day consisting of many different communication needs, work package tasks and technical contributions. 

You will find motivation by knowing that your work will make a positive difference to those most in need.
 
Responsibilities

- Own the organisation’s IT Service Management programme
- Support Information Management across Flowminder, for a variety of data types:
- Organisational data (Finance, Human Resources, G-Suite)
- Client/partner data (Geospatial, Survey, Mobile Network Operator)
- Project data

- Support the implementation and continuous improvement of:
- Flowminder Data Governance, including implementing security standards for the handling of data at rest, in transit, and in use
- Flowminder’s Information Security Management System
- Flowminder’s Systems Development Life Cycle

- Support the workflow of:
- Analysts over the course of projects

- Some travel is anticipated

Essential Skills
- Bash, Python
- A strong interest in systems security, cybersecurity and vulnerability management
- Infrastructure management including the development of tooling
- System administration (Unix, Windows)
- High level of written and spoken English

Desirable Skills
- Bachelor's degree in systems engineering or a related discipline
- Familiarity with the core ISO27k standards, information risk and security management principles
- Virtualisation (VMware, VirtualBox)
- Familiarity with the EU General Data Protection Regulation (GDPR)

Other organisations may call this role Systems Engineer, Information Systems Engineer, Infrastructure Engineer, Systems Support Engineer, Programming Engineer, Senior Systems Administrator, or Python Engineer.

Stiftelsen Flowminder
Flowminder provides insights, tools and capacity strengthening to governments, international agencies and NGOs. Flowminder is a non-profit organisation composed of practitioners and academics from development, public health and humanitarian sectors. The mission of the organisation is to develop and operationalise new methods and data sources to support decision makers, improve operational efficiency and deliver services in low- and middle-income countries.

Flowminder has pioneered the use of mobile operator data to address development and humanitarian challenges. It uses statistical techniques to integrate traditional data from surveys and censuses, with data from satellites and mobile operators.

Working closely with researchers at the University of Southampton UK and elsewhere, Flowminder develops new methods and data to understand the distributions, characteristics and dynamics of human populations, and provides support for decision makers to leverage the operational opportunities of radically improved sociodemographic data.

So, if you’re seeking your next challenge as an IT Support Engineer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

ASC (Advice Services Croydon) Information and Advice Outreach Worker - Making a positive difference to older people in Croydon

Salary: £25,505 (FTE, per annum)

Hours: 35 hours per week
Permanent

We are Age UK Croydon and our vision is a Croydon where everyone can love later life.  Our mission is to lead the way in empowering, enabling and supporting older people in the London Borough of Croydon to live well, healthily and independently.

The ASC Service (Advice Services Croydon) is a partnership delivering information and advice to older people in various key sites across the borough. The service offers drop-ins, appointments, home appointments and advocacy (taking the service out into the community where we can reach and support more older people locally.  We also operate a helpline 5 days per week.

We are looking for an experienced and enthusiastic Information and Advice Worker to join a small and dynamic outreach team.

If you are passionate about making a difference to the lives of the older people who use our services, and want to contribute to an organisation which is continuously striving to improve, then we would love to hear from you.

This role will require an Enhanced Disclosure and Barring Service Check
How to apply: Please click on apply and complete our online application form.

Closing date for applications: 5pm Friday 27th March 2020
Interview Date: Wednesday 1st April 2020

Only shortlisted candidates will be notified

Age UK Croydon is an equal opportunities employer and any discrimination or harassment on the grounds of colour, sex, race, nationality, religion, ethnic origin, sexual orientation, disability, marital status, domestic circumstances, trade union membership/non-membership, or age will not be tolerated     

GDPR, CALDICOTT PRINCIPLES, PRINCE 2, INFORMATION SECURITY, INFORMATION GOVERNANCE, MHRA, CLINICAL RESEARCH

Your new company
The Barts Cancer Institute (BCI) is a Cancer Research UK Centre of Excellence whose work aims to transform the lives of those with and at risk of cancer through innovative research in the laboratory.

Your new role

• Provide specialist advice and guidance to all levels of staff on IG issues.
• To undertake information risk assessments and provide advice and guidance to managers investigating any IG risks and incidents such as breaches of confidentiality. The post holder will be required to lead and report on any incidents relating to IG risks, including where appropriate, reporting to the ICO.
• Lead on the development and implementation of IG related policies and procedures required for the BCI & CCP based on national legislation and guidelines. Support managers to embed these policies into everyday practice.
• To ensure that all new developments undertaken within the organisation are compliant with all the relevant IG legislation and national guidance.
• To develop and implement appropriate audits on key elements of IG such as information security and confidentiality, data flow mapping, and corporate records audits.
• Design and deliver effective training for all levels of staff and patient/staff information material

What you'll need to succeed

• Specialist knowledge of Information Governance, legislation and related national guidance including the Data Protection Act, GDPR, Caldicott principles (including Caldicott 2 recommendations), common law duty of confidentiality, the Human Rights Act, records management, information security and information sharing.
• Demonstrate knowledge of MHRA regulations
• Demonstrate good knowledge of clinical research
• In depth understanding of the application of Information Governance in a healthcare/research environment.
• Ability to manage complex corporate, clinical and operational situations that involve staff from all levels within an organisation and across a range of professional boundaries
• Able to work effectively in a team, supporting others and challenging colleagues' views and attitudes when necessary.

Desirable:

• Specialist qualification in GDPR
• ISEB Certificate in Data Protection
• ISEB Information Security
• PRINCE2

What you'll get in return

• Excellent Salary £44,650 & Benefits

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Working 37 hours per week

Could you lead our Information, Advice and Advocacy services to provide a high quality, joined up response to older people in Wigan Borough?

We are seeking a highly organised individual with experience of managing a complex service to fill this crucial role in our organisation.  You will have a well-developed understanding of benefits as you will carry a caseload of individuals in addition to overseeing the service.

If you have good interpersonal and analytical skills, significant experience of IT systems and enjoy working with older people, we would love to hear from you.

For further information and to apply, please visit our website via the Apply button.

Closing date: 9am, Monday 6th April 2020

IT Procurement Manager

Your new company

Fantastic opportunity to join this niche public sector organisation based in the heart of London .

This organisation is delivering a critical programme.

Your new role

As the IT Procurement manager you will be leading on a large and complex programme of work which will cover a wide variety of IT Procurement's

What you'll need to succeed

You will have previous experience of IT procurement - Ideally across a wide range of the sub categories.
You will be already working within procurement
Previous experience ideal but not a necessity

What you'll get in return

This organisation is committed to work life balance offering both working from home and flexible working

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Information Systems Manager - Permanent or 12-18 month contract role

TPP Finance and Accountancy are very pleased to be working with a highly prestigious £7-£8million turnover medical membership organisation assisting them to recruit for new role.

The post of Information Systems Manager is a newly created position offering a salary of £60,0000 - £65,000 per annum based on experience and knowledge.

This role involves a combination of high level strategic leadership and operational management. This role is very business partnering heavy and you will have two direct report.

Scope of the role and responsibilities:

- Rolling out the developed CRM to the organisation
- Managing the entire IT Infrastructure of the organisation
- Responsibility for hardware and desktops
- Managing software, security, VC facilities and running the website
- Ad-hoc IT project management & contract negotiation
- Delivering business strategy and budgets to the board
- Dealing with third party suppliers
- Managing a team of two

Requirements:

- Excellent interpersonal skills and ability to explain IT to non IT stakeholders
- Very strong business partnering skills
- Experience with advanced CRM systems
- Advanced Microsoft systems experience - VOIP, web-based, back-front end interfaces
- Ideally experience in the not for profit or charity sector
- A strong educational background
- Experience in a small body/small team
- Formal experience or qualifications in Project Management

This role is a very important hire for the organisation. This role would suit a confident, professional and creative individual who works well with both their internal and external stake holders. You will be reporting directly to the Executive Director Business and Resources.

Due to the current situation of Covid-19, candidates shortlisted for this role will be invited to interview via Zoom and if offered the role will be working from home initially.

Candidates shortlisted will be required to write a supporting statement.

1st stage interview will be happening w/c 20th of April or before this date via Zoom.

If you are interested in this role, please apply with a copy of your CV.

Advice & Information Helpline Worker (Mental Health) 

Birmingham 

Part time, 17 hours per week

£17,658 (pro rata £8,005)

Our client is a leading provider of mental health services in Birmingham and the West Midlands.

They are looking for an enthusiastic and caring person to work on their Advice and Information Helpline. The service runs from their Wellbeing Hub in Erdington and  supports calls from all of Birmingham. As a Helpline worker, you will be taking calls from residents of Birmingham who are experiencing mental health difficulties as well as carers, friends and family.

You will be engaging with callers, assisting them to get support from one of the services or signposting them to relevant external services. You will provide a friendly, non-judgmental listening ear.

All service users have aspirations and wishes, and it will be your role to ensure that you support people to achieve these. You will be working in a small team of staff and volunteers.

You will have experience in the mental health field, with experience of supporting people to be in control of their lives. You will also be able to demonstrate the ability to work with strong values and work within a recovery approach. If you feel that you meet the requirements of this position we would like to hear from you.

Benefits include an attractive defined contribution pension scheme, Paycare which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme which includes free counselling and a comprehensive training programme. 

People are key to the success of this organisation and they are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. They welcome applications from people who have experienced mental health difficulties.

#mentalhealth #jobsincare #socialcarejobs #jobsinbirmingham #birminghamjobs #carejobs #careers #jobs #recruitment

My client, a small global charity, are looking for a Service Desk Manager is responsible for the management of first and second-line technical support for their Global Service Desk – an ITIL/ISO 20001 compliant service desk function serving both UK and international programmes.

The Service Desk Manager is also responsible for the maintenance and continual improvement of the service catalogue. A strong service focus and deep technical understanding are key components of the role.

With two direct line reports, you will lead a team focused on the effective management of suppliers, assets and contracts, and effective customer service management. They will also produce regular reports on service desk performance in line with annual audit requirements.
Finally, you will ensure the efficient operation of the UK global headquarters for this charity, managing the supplier relationships that ensure effective day to day operation of the facility and its physical management. 

Essential Skills

• ITIL practitioner, intermediate or equivalent qualification in Service Management
• Relevant Professional qualification, degree, or equivalent experience.
• Strong communication skills, with ability to work with both technical teams and non-technical teams via workshops to embed best practice.
• Experience of ITIL aligned service desk management (ServiceNow, Jira or Freshservice)

Enfield Clubhouse is a small charity dedicated to aiding the recovery of people with severe mental health issues.  It is registered with the charity's commission for England and Wales and companies house. We are based in Community House in Edmonton, a culturally diverse area.

We aim to help rehabilitate people into the community through encouraging members to engage in volunteering, work & engaging in community events. We also provide a safe environment in which people can develop friendships, talk about their past experience and participate in a range of social activities. These include art, singing, exercise, cooking, playing games, regular outings and holidays. We also support members with benefit issues and encourage members to adopt a healthy lifestyle.

Enfield Clubhouse is open two days a week - Wednesdays and Fridays (9:00am -4pm) and employs 3 part time staff.

· Clubhouse Manager (14 hours per week)

· Deputy Manager (10.5 hours per week)

· Assistant (approx 3 hours per week)

As well as having to attend Clubhouse every Friday (9:00 to 4:00) the manager will be allocated 7 hours a week to manage and administer all Clubhouse activities and functions. There is some flexibility around these hours and should the manager need to work additional hours renumeration will always be provided.  The manager will also need to be able to provide cover for staff absences (e.g. sickness or annual leave) on Clubhouse days

Office facilities are provided at the Clubhouse, though it would be acceptable if the post holder chose to work from home on days other than Friday.

As well as having a flexible approach to working, the post holder will need to combine excellent interpersonal and communication skills with an efficient approach to organisational, financial and administrative management. 

Experience of working with those experiencing severe and enduring mental health problems is essential  as well as motivational skills to encourage members to participate in activities.

The new post holder may wish to review and organise the hours and tasks of all staff to ensure Clubhouse is run as efficiently and cost effectively as possible.

Clubhouse is independent and has a board of trustees which include members who meet regularly with the manager to discuss plans, financial management and ongoing strategic development.

The successful candidate will make contacts and develop working relationships not only with local mental health and social care professionals but with the voluntary sector and employers and always be looking for fresh opportunities that may benefit Clubhouse, particularly the recruitment of new members.

The successful candidate will regularly give supervision to paid staff and keep all personal data stored and handled in keeping with the data protection act 2018.  They will also identify plan and coordinate staff (and volunteer) development and training.

Candidates should understand members entitlement to confidentiality and the necessity to carry out vetting procedures for potential volunteers and staff. 

Although Clubhouse is currently financially stable there has been a decline in funding and the future  post holder will need to explore ways of bringing in additional funding, including the drafting of funding bids.

Please apply by email with your CV giving a full work history, and a letter outlining your suitability for the post, in particular addressing the qualities and requirements outlined in the person specification.

Please note that applications without a covering letter will not be considered

The Successful candidate must undertake an enhanced DBS check which is paid for by Clubhouse.

Previous applicants need not apply.

Finance Function Management

1. Ensure accurate recording and maintenance of finance data, including correct classification of income
2. Lead the preparation and development of monthly Management Accounts
3. Ensure purchase and sales ledger are maintained in line with the organisation’s policy
4. Maintain appropriate and comprehensive finance and accounting policies and procedures including payment authorisations, etc.
5. Ensure Trial Balance is reconciled and reviewed monthly, month end closure
6. Prepare and monitor cash flow forecasts for operations activity & investment proposals
7. Co-ordinate the annual budget process with the Director of Finance (DoF) and relevant staff across the organisation
8. Prepare the Annual Financial Statements and manage the External Audit
9. Ensure timely recharges are made to CBM Federation and Member Associations
10. Liaise with the DoF on all matters pertaining to Financial and Management Accounting
11. Periodic consultation with the CBM federation, including monthly and quarterly returns
12. Provide clear and accurate financial information and forecasts to the Leadership Team and other departments as required
13. Work with Programme Finance Manager to ensure correct allocation of costs, cost recovery and annual programme budgets
14. Facilitate the working relationship between Finance and the donation processing team and the desired targets

 Payroll and Pensions

1. Oversee payroll and pension process including HMRC returns.

Staff Management

1. To support and line manage Finance Officer. Conduct regular supervision meetings and annual appraisals.

General

1. Work closely with DoF to introduce a new Finance and Project Accounting System
2. Undertake range of administrative tasks as they relate to the work of the post
3. To attend staff meetings, supervision sessions, seminars, training events
4. Act as main point of contact with banks, service providers, suppliers (when appropriate) and auditors
5. Manage tax and Gift Aid issues, ensuring legal compliance and in line with best practice with oversight from DoF
6. First point of contact and ‘go-to’ person in Finance
7. Carry out other duties as required by the organisation.

Culture

1. Helping to develop and promote a culture of enthusiasm and success which reflects the ambitions of CBM UK
2. Play an active role across the CBM UK team, promoting positive working and innovation. And seek to improve working practice at all opportunities.

This job description does not provide an exhaustive list of tasks and activities, as all posts within the organisation are subject to evolution as the organisation develops and grows.