4 Information manager jobs

Join Terrence Higgins Trust and help protect the trust that underpins everything we do. As our Information Governance & Fundraising Compliance Manager, you'll lead on data protection, governance and fundraising compliance, helping colleagues turn complex regulations into practical action that safeguards supporters, service users and income.

We're looking for someone who can turn complex regulations into practical solutions, build strong relationships across teams, and influence good decision-making at every level of the organisation. Whether your background is in information governance, data protection or compliance, you'll have the chance to make a visible impact, shape policy and practice, and embed a culture where trust, transparency and compliance enable great fundraising and even greater outcomes. Flexible, part-time (21 hours per week) and based in London, Brighton or Glasgow, this is a role with purpose, variety and influence.

If you're a compliance professional who enjoys solving problems, building relationships and making a tangible impact, we'd love to hear from you.

Harris Hill are delighted to be partnering with Action for Pulmonary Fibrosis (APF), the UK’s leading patient charity for people affected by pulmonary fibrosis, to recruit a Senior Information and Education Manager.

Salary: £40,000 - £45,000
Location: Hybrid role, with attendance at the charity’s Peterborough office for team meetings, collaboration and other key activities, typically on a quarterly basis, alongside travel to meetings, events and partner sites as required

This is an exciting opportunity for an experienced health information, content or patient education professional to lead APF’s information and education work, ensuring people affected by pulmonary fibrosis can access clear, accurate, trusted and accessible information when they need it most.

Key responsibilities

• Lead APF’s patient information and education work, setting the strategic direction and developing a clear information and education roadmap.
• Lead the development, review and improvement of patient information across digital, print and other accessible formats.
• Undertake a full review of APF’s website patient information, improving content, structure, accessibility and user journeys.
• Identify content gaps and develop new resources based on audience needs, insight and emerging health information trends.
• Ensure information is clear, accurate, evidence-based, clinically reviewed, accessible and written in plain English.
• Strengthen APF’s processes for content creation, review, approval, publication, updating and retirement.
• Lead improvements to APF’s information distribution and resource ordering processes, balancing accessibility, cost and sustainability.
• Provide strategic oversight of APF’s education programme, supporting the Education and Events Co-ordinator to deliver high-quality sessions and events.
• Oversee education-related events, webinars and APF’s presence at relevant external conferences.
• Manage relationships with freelancers, suppliers and external partners, ensuring high-quality and cost-effective delivery.
• Develop effective evaluation and impact measurement, using feedback, analytics and insight to improve information and education activity.
• Act as an internal adviser on patient information quality, health literacy, accessibility and user-centred content.
• Manage the information and education budget and support funding proposals and business cases where required.

We are looking for:

• Experience drafting, editing or overseeing patient information or health content.
• Experience developing or contributing to information, education or content strategy.
• Experience managing content lifecycles and working with clinicians, expert reviewers or evidence-based content.
• Experience using feedback, analytics, insight or evaluation to improve content and user experience.
• Strong project and programme management skills, with the ability to manage competing priorities and deadlines.
• Experience supporting or managing staff, including setting priorities and reviewing progress.
• Experience managing external suppliers, freelancers or agencies.
• An understanding of health information standards, including accessibility, health literacy, plain English and clinical review.
• An understanding of health misinformation and the importance of accurate, evidence-based communication.
• Strong relationship-building skills and the ability to work with clinicians, people with lived experience, colleagues and external partners.
• Good digital confidence and an understanding of how people find and use health information online.

If you are an experienced health information or patient education professional looking for a role with genuine purpose and impact, we would love to hear from you.

For more information, please submit your CV.

Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Join Rainbow Trust Children’s Charity and play a vital role in ensuring our teams can support families facing the unimaginable, helping us make a real difference.

We are looking for an experienced Operations Manager to take operational ownership of IT infrastructure and MSP relationship management, facilities, fleet, and contracts across our organisation. This is a wide-ranging role where your work directly underpins our frontline teams’ ability to deliver life-changing support to families with seriously ill children.

About the role:

Reporting directly to the Director of Finance and Operations, you will have input into how Rainbow Trust manages its IT, property and facilities, and fleet - while also leading on the day-to-day operational infrastructure across the organisation, including overall responsibility for our IT infrastructure and security. The role holder will act as the primary internal point of contact for our Managed Service Provider, overseeing service delivery, SLAs, and ensuring our IT infrastructure remains secure, compliant and fit for purpose

Managing the office facilities, leases, and contracts across our head office and nine regional sites, you will lead on contract negotiation and supplier management, managing a central administration budget and project manage office moves and operational projects.

With a focus on improving the efficiency of our systems, processes and ways of working, you will also line manage our Fleet Administrator, overseeing our fleet of 80 leased vehicles and be an integral part of decision making.

This is a substantive management role with real ownership, and meaningful variety - ideal for an experienced operations professional with a sound understanding of Microsoft Administration and cyber security ready to take on a broad remit in a values-driven organisation.

What we’re looking for:

Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts, including managed IT service contracts and budgets. A qualification in cyber security or IT and experience of Microsoft administration, cyber security and MSP management is also necessary for this role.

• A systematic and effective problem solver – you are self-disciplined and analytical, and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.
• A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.
• A strong verbal and written communicator with a high level of attention to detail –you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.
• You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions
• You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions.

Why join us?

We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:

• Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
• Flexible working hours to balance home and working life.
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time).
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
• Time off in Lieu.
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
• Access to the Blue Light Card Scheme, and other rewards and discounts.
• Bike to work, season ticket loan and payroll giving schemes.
• A recommend a friend recruitment bonus scheme.
• Robust training and development programmes to support your learning and growth.

If you’d like to find out more about these benefits and working with us, please visit our why work with us page.

More information about us and our recruitment process can be found in our online Candidate Pack.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

Apply now:

To apply please send your CV and Covering letter to us via the link.

Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.

For a full job description and person specification please visit our website 

Please disclose in your covering letter if you have used AI for any part of your job application.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.