Information manager jobs in dover, england

Full time (flexible working options available)

Homebased – UK

Closing date 21 September 2025

Ref 7162

Save the Children UK has an exciting opportunity for a collaborative and commercially minded fundraising professional with extensive corporate partnerships experience to join us as our Senior Fundraising Manager, where you will work with colleagues across our Regional Fundraising & Engagement department to unlock new business, maximise regional corporate income, and build high-value partnerships that deliver real impact for children. 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

As Senior Fundraising Manager, you will be responsible for driving and inspiring new business within regional corporate fundraising. You will leverage research insights, professional networks, and tailored engagement strategies to cultivate a pipeline of high-value opportunities.

Your work will drive innovative corporate partnerships and maximising lifetime fundraising potential. This is a strategic and outward-facing role, requiring both acquisition and stewardship expertise, to create multi-layered partnerships that generate up to six-figure annual income and enhance wider brand engagement for Save the Children. 

In this 12-month fixed term contract role you will have the opportunity to work remotely from anywhere in the UK, with occasional on-site presence in London Farringdon approximately once per quarter. 

In this role, you will: 

• Proactively identify and prioritise high value, strategically aligned corporate prospects. 

• Build and manage a strong pipeline of opportunities with tailored engagement and stewardship plans. 

• Create and deliver compelling, high-quality partnership proposals and pitches. 

• Negotiate partnership terms and ensure smooth handovers to account managers for long-term growth. 

• Work collaboratively across teams to embed safeguarding and compliance into all partnership activity. 

• Contribute to the continuous improvement of corporate fundraising strategy, bringing energy and innovation to the team. 

About you 

To be successful, it is important that you have: 

• Significant experience in corporate fundraising or a relevant commercial environment. 

• A proven track record of securing and delivering five/six-figure corporate partnerships. 

• Strong experience in Cause Related Marketing and commercial negotiations. 

• Excellent relationship management and influencing skills with senior stakeholders. 

• Commercial acumen, with the ability to translate complex financial/technical data into actionable insights. 

• Experience of managing fundraising databases and pipelines, driving results against targets. 

• A proactive, innovative mindset with the ability to bring energy and ideas to a collaborative team. 

• Commitment to Save the Children's vision, mission, and values. 

What we offer you 

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. 

We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. 

We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. 

Closing date: 21 September 2025 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Location & Ways of Working:

In this role you will have the opportunity to work remotely from anywhere in the UK, with occasional on-site presence in London Farringdon approximately once per quarter.  This will be discussed and agreed with your manager / team and we encourage candidates to discuss our ways of working in more detail at interview stage.

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion:

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.

By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.

​

Brief role description  

To establish and develop employer relationships to source and promote suitable, quality vacancies and vocational opportunities for all Service Leavers (Sl), (including CTP Assist and Early Service Leavers), Veterans, Reservists and Spouses on other Forces Employment Charity (FEC) programmes.

​

The RAM will take an Apprenticeship-to-Executive approach to employer engagement by initiating, developing, and managing relationships with employers and employer organisations across a wide range of sectors within their specified region (South of England).​

​

Interested? Want to know more about the Charity?​ Check out our website

​Eager to know more about the role?​ Have a look at the Job Description attached.

​What’s in it for you?​ Check out our Benefits.

Have we convinced you to apply? ​If so, submit your CV and Covering Letter by ​Friday, 10 October 2025.

Got questions about the role? Get in touch with the People Team

​

Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. ​

If you are an internal applicant, please ensure you have made The People Team aware before applying. 

We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process. 

We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.

An exciting opportunity has arisen to join the Savoy Educational Trust in and help support our mission to advance & enhance education, training and skills development in the UK hospitality industry.  As our new Executive Board & Governance Administrator you will play a key role in helping us deliver our new 5-year strategy by providing vital support to our Executive Team & Board of Trustees.

Location: Remote working (UK-based) with occasional travel

Contract: Full time (37.5 hours per week)

Salary: £30,000 - £35,000 (based on experience) plus 5% employer pension contribution

Contract type: Permanent

Holidays: 25 days per year (plus bank holidays)

ABOUT US

The Savoy Educational Trust is a leading grant-making charity with a mission to drive excellence in education and career development in the UK hospitality industry.  We exist to empower the next generation of hospitality professionals by supporting education, training, and development initiatives that enhance the capabilities and skills of those who wish to pursue a long-term career in this dynamic and important sector of the UK economy. 

We provide targeted funding and support to organisations that deliver impactful education, training and development programmes designed to inspire, prepare and equip individuals for fulfilling and sustainable careers in the UK hospitality sector. Our main beneficiaries include educational establishments (schools through to universities), industry charities and non-profits (large and small), and an array of industry associations.

Our work is guided by a committed group of Trustees and a small Executive Office Team. We have a strong legacy and a clear vision for the future.

ABOUT YOU

As we grow and adapt to the changing needs of the sector, we are now looking for a highly organised and proactive Executive Board & Governance Administrator to support the delivery of our new 5-year strategy and to oversee the smooth running of our administrative/governance operations.

This role requires a meticulous individual, with previous experience in a high-level administrative role and ideally some knowledge of charity governance. The postholder will have excellent organisational & IT skills, a strong work ethic, a keen eye for detail, and an ability to communicate confidently and professionally with a wide range of stakeholders. They will actively promote and uphold the Trust’s mission and values and will always exercise a high level of good judgment, diplomacy and discretion, in respect of the confidential information that they are party to. The postholder will be highly self-motivated, resourceful, and able to work effectively to build strong relationships with our beneficiaries, the Chief Executive/Executive Office team and our Board of Trustees.

JOB DESCRIPTION

Main Purpose of the Role

This is a central role in supporting the day-to-day operations of the Trust, providing secretarial support to the Board of Trustees and ensuring smooth and efficient administrative/governance processes. The postholder will be the first point of contact for enquiries and will be responsible for coordinating meetings, managing correspondence, and maintaining accurate records.

Why Join Us?

• Flexibility: Remote working with occasional travel to meetings and/or projects.
• Impact: Work for a charity making a tangible difference to young people and the hospitality sector.
• Collaboration: Be part of a small, passionate team with a strong sense of purpose.
• Development: Develop your skills in charity governance, grant-making, and non-profit administration.

HOW TO APPLY

To apply, please send:

• A CV detailing your experience.
• A short cover letter (no more than 2 pages) explaining your interest in the role and how you meet the person specification. Please indicate notice period required.

Applications close: 5th October 2025

Shortlisting: w/c 6th October 2025

Stage 1 interview (online/video call): w/c 13th October 2025

Final interview (in person in central London): w/c 20th October 2025 (travel expenses reimbursed if you live outside London)

ID: 1557

Job Title:  Deputy Director of Services & Innovation, Central Region of England

Service: Services & Innovation

Salary: £65,782 - £72,959 Additionally, £480 home-based allowance FTE per annum

Location: Homebased with regular travel across the central region of England and occasional London Head Office.

Hours: full-time 37 hours per week.

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Are you an innovative, strong, team player, who is solution focused and passionate about making a difference in everything you do?  Do you have a proven track record of growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity?  Are you looking for a diverse, ambitious and fast paced organisation – if so, you have found it.

About the role:

The roles primary function is to lead the operational teams and lead on strategic development and growth across the region. The post holder will model the organisations values; people focus, can do, excellence and mutual respect.

The Deputy Director leads the strategic development and transformation of Family Action services across the Central region, and implements the organisation’s strategic plan and its 5 key objectives. The role focuses on stakeholder engagement, partnership, service development, and system leadership across sectors. It requires inclusive leadership and the effective line management of Operational Managers and one Assistant Director.

The role has responsibility for service delivery, risk management, performance, quality and practice, safeguarding, income generation and budgets across the region. The post holder drives accountable leadership, innovation, co-creation, and continuous improvement across all the Central region. The Deputy Director will be an excellent communicator, highly resilient, and a decision maker, while always championing Family Action’s values in delivering inclusive, outcome-focused support for children, families, young people and adults.

Main Responsibilities:

· Be accountable for service delivery across the region, contractual performance, safeguarding, quality assurance, risk management, ensuring services meet regulatory standards, delivering positive outcomes and embedding equality, diversity and inclusion in everything we do.

· Lead senior stakeholder engagement and foster strong cross-sector partnerships across the geographic area.

· Line manage Operational Managers, and an Assistant Director, oversee budgets to ensure efficient, cost-effective service delivery. Champion the sharing of learning, development of staff and volunteers and best practice across services to support continuous improvement and innovation.

· Strategic and accountable leadership, leading the region by motivating and galvanizing the team to achieve innovation, growth and quality services maximising outcomes for the people we support

· Working alongside the Business Development & Corporate and Marketing team, drive the region’s income generation through generating and responding to new opportunities, and by leading innovative service design and modelling.

· Be part of a dynamic and supportive team of other regional and national Deputy Directors, sharing and influencing cross-organisational decision making, resource allocation, strategy and organizational development and leadership. 

Main Requirements (for details check the job description and person specification):

· Passionate about social justice and improving the life chances and supporting children, young people and adults who experience disadvantage.

· We are looking for someone who has senior level leadership and management experience and expertise in at least one of the settings in social care, health, young people and community sector. Who is highly robust, able to priorities multiple workflows and issues, with a good understanding of and leadership around service risks and decision making.

· We are also looking for someone who can think strategically across systems, contribute to innovation, creativity and diversity, and is an excellent inclusive leader that can inspire their teams as well as their peers and senior leaders in Family Action.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced and children’s barred list.

· Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

Click 'Apply Now' to complete our online application form by the closing date of Sunday 28th September at 23:59

Interviews and an assessment exercise will be virtual over Microsoft Teams – Week commencing  13th October.

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Helen Cantrell (full email address on advert document)

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role. For this vacancy, we are also applying positive action to improve the representation of people of colour in management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

Call for expression of interest 

End-Term Evaluation Consultancy 

Project name: Strengthening Civil Society Representation of Women with Disabilities in Ghana 

Location: Ghana/Remote Global (at least 1-2 team members must be based in Ghana for data collection purposes) 

Length of consultancy: 8-9 months 

About the project 

The Strengthening Civil Society Representation of Women with Disabilities in Ghana project is a two-year project funded by the European Commission. The project aims to strengthen the capacity of two co-applicants (Women with Disability Development and Advocacy Organisation (WODAO) and the Alliance for Better Advocacy and Knowledge (ABAK) Foundation) in the areas of management, communication, fundraising, coordination, advocacy, gender, climate change, networking, and financial accountability.

The overall objective of the project is to strengthen both co-applicant organisations, their partners and their members to effectively participate in development and decision-making processes. 

About the consultancy 

The purpose of this end of term evaluation (ETE) is to assess performance of the project and to understand what specific learnings can be taken forward in future project design and implementation. It is also intended that the evaluation will contribute evidence and/or insight towards some of Sightsavers’ thematic learning questions. An external ETE, to be conducted by the end of the project, is also a requirement by the donor.  

The evaluation will also be designed to collect endline data for three project indicators, as specified in the project MEL plan. It is intended that the findings, learnings and recommendations from the evaluation will be used to inform the design and delivery of similar projects and programmes. 

The evaluation will employ a collaborative and participatory approach to ensure that the evaluation takes into account the complex nature of how capacity is strengthened. It will use a mixed methods approach, triangulating secondary project documentation and data with some qualitative primary data collection. This is likely to include key informant interviews (KIIs) and focus group discussions (FGDs) with various project stakeholders. The appointed consultant will further define the methods and tools and may wish to consider elements of outcome harvesting if deemed appropriate.

Skills and Experience 

The evaluation will be contracted to an external independent consultant or consultancy company. It would be beneficial if the consultant or team is at least partly located in Ghana. The evaluation team members should have the following core competencies and experience: 

• Extensive experience in monitoring and evaluation for international development project/programmes, with strong skills in both qualitative and quantitative approaches.

• Thematic expertise in disability inclusion, Climate Action, advocacy, and/or capacity development of women’s organisations is essential. Comprehensive understanding of preferred practices/policy issues at global and national level is desirable. 

• Prior experience working in Ghana is essential, including data collection experience. A consultant or team with members located in Ghana is preferred. 

• Must have experience of carrying out evaluations of an appropriate scope and scale. 

• Ability to travel within Ghana is required. 

• Proven ability to produce concise, readable and analytical reports. 

• Excellent communication skills, both written and spoken, in English. Fluency in other relevant local languages is highly desirable. 

• Proven ability to work independently, manage resources, and deliver work within agreed timeframes. 

In particular, the Team Leader (to be identified in the offer) is expected to possess a demonstrable senior evaluation expertise coherent with the requirements of this assignment and not provide less than 20 working days. 

This is a highly varied and involved consultancy position, and the above is not an exhaustive list of duties, required professional skills, project information, or expected scope of work. Please ensure you read the full Terms of Reference (ToR) for all details.  

Next Steps 

To apply for this exciting new opportunity, please complete an application via our recruitment portal. 

All applications must include: 

Budget Template (link here) – Please complete and upload this as part of your application 

CVs of all proposed consultants 

Completion of our online Expression of Interest from (EOI): Please ensure that Section 3 (Addressing the requirements) of the EoI form covers the following two points : 

1. Please describe your proposed design for the evaluation/learning exercise with particular reference to the key questions from the ToRs (Max 500 words). 

• Task conceptualisation

• Approach, framework 

• Methods, tools

• Etc.

1. Please describe your approach to addressing equity and inclusion, including gender, disability, marginalised communities etc. (Max 300 words) 

We anticipate that remote interviews will take place during the weeks of 6 October or 13 October 2025 and the evaluation process will include a 1 stage oral interview to be completed by shortlisted candidates.

Closing date: 28 September 2025 

As a global equal opportunities employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. Our workforce will be truly representative of all sections of society and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls. 

Location: Remote / Hybrid (with occasional UK travel & team meetings at the Birmingham Office Monthly) Applications welcome for candidates within commuting distance of the Midlands.

At Fuel Bank Foundation, we believe no one should have to choose between heating and eating. Every day, we help people across the UK who are facing fuel crisis—providing emergency financial support, advice, and long-term solutions that create lasting change.

We’re looking for an experienced Strategic Partnerships Manager to help us grow and nurture high-impact relationships with corporate partners, charitable trusts, and grant-making bodies. If you’re a confident communicator, natural relationship-builder, and passionate about making a difference, this could be the role for you.

About the Role

As Strategic Partnerships Manager, you will play a central role in driving income growth and increasing the impact of our partnerships. You’ll work closely with the Head of Strategic Partnerships to deliver our partnership strategy—developing new funding opportunities, managing existing relationships, and ensuring excellent stewardship throughout the partner journey.

This is a dynamic and varied role that offers scope for creativity, strategy, and hands-on relationship management. You'll collaborate closely with internal teams to bring partner activity to life, demonstrate impact, and align our work with shared goals.

Key Responsibilities

• Develop and manage a portfolio of strategic partnerships, including charitable trusts, corporate sponsors, and grant-making bodies.
• Deliver high-quality stewardship and build strong, long-term relationships with supporters.
• Identify and secure new partnership and funding opportunities in line with organisational strategy.
• Create compelling, tailored proposals and pitches that align with partner objectives and Fuel Bank’s mission.
• Track partnership performance, prepare reports and evaluations, and share impact stories with funders and internal stakeholders.
• Collaborate across departments to align partner activity with service delivery and communications.
• Contribute to income planning, forecasting, and the delivery of financial targets.

What We’re Looking For

• Strong experience in partnership management, business development, account management, or fundraising—ideally within the charity, non-profit or social impact sector.
• A track record of building successful relationships and delivering income growth.
• Skilled in writing proposals, reports, and presenting ideas clearly and persuasively.
• Commercial awareness and confidence working with budgets, forecasts, and reporting tools.
• Strategic thinker with a creative mindset and the ability to spot new opportunities.
• Excellent communication, collaboration, and relationship-building skills.
• Comfortable working independently and managing multiple priorities in a fast-paced environment.

What you will receive in return:

At Fuel Bank Foundation, you'll join a passionate, values-led team making a real impact in communities across the UK. We offer:

• Competitive salary
• Flexible and remote working options
• Opportunities for personal and professional development
• A supportive, inclusive, and collaborative team culture
• The chance to help shape solutions to one of the UK’s most urgent social issues
• Enhanced annual leave
• Enhanced pension scheme
• EAP – Healthcare

18 month FTC | Full Time (Monday - Friday 37.5 hours per week) | up to £36,483 per annum plus benefits | Location: Fully Remote

We’re a dedicated, inspiring, and forward-thinking healthcare charity and our mission is to improve the bone health of the nation and prevent osteoporosis by influencing healthcare providers and professionals; supporting services to help our beneficiaries; and drive research.

We’re also proud to have a committed, highly engaged workforce, as shown by our employee engagement rating, which puts us comfortably above the charity benchmark and we want to attract the brightest and the best to help us beat this condition and change society for the better.

Can you:

Develop accessible online health information?

Research and interpret complex health research, with the ability to judge the quality of a research study and write evidence-based information?

Use content management systems to upload digital content?

If this is you, and you’re looking to join a fantastic organisation and team where you can really make a difference, we’d love to hear from you.

How to apply

To apply, applicants should provide a comprehensive CV, including details of relevant experience and achievements. This should be supplemented by answers to the competency-based application questions, demonstrating how your skills and experience meet the person specification.

Want to know more? For more details on this exciting role, please download the job description.

This role will close on 23/09/2025 at 9:00am with interviews taking place 1st - 3rd October 2025

REF-223862

Birthrights is the leading authority on the fundamental human rights of women and birthing people during pregnancy and birth and our work has never been more urgent.

We need a strong team-player and self-starter who can respond to all enquiries coming into the advice service and who knows when to seek further support, guidance, or information from the rest of the team.

Our advice and information manager, who works 3 days a week, will retain overall responsibility for the advice service provision, bringing the intelligence themes from the advice service to the wider training and advocacy work of Birthrights. You will be supported by the manager to respond and to confidentially record advice enquiries on two days a week, working directly with the advice and information manager and our Legal Lead on any more challenging enquiries that require a response beyond giving individual advice. For example, Birthrights might write directly to a Trust or raise themes from our advice work with the NMC or the Royal Colleges. You will coordinate your schedule with the existing Advice and Information Officer and Manager to ensure that two team members are available throughout the week, with overlap in working days for collaborative working and team meetings.

You will be an integral part of our team. We have a weekly advice team meeting and monthly team meetings. We use Microsoft Teams messaging and calls to support one another and to communicate throughout the day.

Birthrights is a small but mighty charity, and our reputation will be in your hands. We pride ourselves on our expertise in human rights law, and how it applies to maternity care, and on our empathetic and supportive service. We provide legal information, rather than counselling or legal advice, and we make practical suggestions on how and where to advocate to bring about a swift resolution of a rights-based problem. We signpost to other organisations when enquiries go beyond our core areas of knowledge.

As we continue to build capacity within the team, we are focused not only on meeting current demand, but also on looking ahead — identifying the evolving needs of those who may seek our support, and ensuring our approach remains responsive, impactful, and grounded in rights-based care.

We are committed to supporting women and birthing people to access care that respects their rights. Our support includes advocating when those rights are at risk and providing clear pathways for escalation when human rights are breached.

At the same time, we view our advice service as a vital driver of wider systemic change — both within individual NHS trusts and across the maternity system as a whole. Through this work, we aim to highlight patterns, push for accountability, and contribute to building a more just and equitable maternity system.

As the service continues to grow and evolve, we may be able to offer additional hours in the future — and we would welcome your interest in being part of that journey.

It's an exciting time to join us. In 2023 we celebrated 10 years as a small charity, keeping the lived experience of women and birthing people at the heart of everything we do. We continue to champion a human rights framework in maternity care and for human rights law to underpin the regulation of maternity care. You will be one of several new staff, working under a strong board, a new 10 year strategy and a new Chief Executive.

Job title: Website and UX Manager

Service: Digital Marketing

Salary: Grade 4 point 29: £36,842 FTE per annum + £480 home working allowance

Hours: 37 hours per week (full time)

Location: Home-based

Contract: Permanent

Responsible to: Website and Digital Content Manager

Family Action & the Role’s Impact:

Family Action is a national charity that supports people through change, challenge and crisis across England and Wales. On 1st January 2025, Relate, the largest provider of relationship support, joined the organisation helping us reach even more people and support the creation of secure foundations for children and young people, and safe, supportive relationships for all. 

For over 150 years Family Action has seen first-hand the power of family and relationships to shape lives, for better or worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Whatever family means or looks like to us, it's relationships that matter. With Relate at Family Action, we are able to extend the support we provide with counselling, information, mediation and support to individuals, couples and families from all backgrounds and sexualities, as well as provide expert training for relationship support practitioners.

This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.

Job Summary:

As part of the Website and Digital Content Team and wider Digital Marketing Department you will oversee Relate at Family Action’s website and online client experience, driving brand awareness and sales of products and services.

You will be responsible for the day-to-day management of Relate’s website and the writing of digital content, and support the brand’s long term transformation as part of the adaptive change programme, working closely with the Website and Digital Content Manager, Head of Digital Marketing, Brand and Marketing Manager and other key stakeholders.

This is an exciting opportunity to join our organisation and help shape the future of Relate’s website and online presence as part of Family Action.

Key Tasks & Responsibilities:

1. Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.

2. Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.

3. Work closely with B2C and B2B teams, and other internal stakeholders to understand website requirements and improve representation online.

4. Manage digitally delivered products such as Toolkits and Relate’s AI chatbot, including re-marketing and upgrade activity to drive clients to further services on the website.

5. Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.

6. Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.

7. Monitor and improve SEO across the Relate website.

8. Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.

9. Support the development of a new CRM for Relate, working closely with the Systems and Technology Team and Service Delivery Team to ensure a seamless front end client experience.

10. Manage existing infrastructure and systems integrated across the website client journey such as Acuity Scheduling, Typeform and Stripe.

11. Maintain and improve Relate’s website accessibility ensuring it meets WCAG 2.1 AA standard wherever possible.

12. Use sophisticated data and insight tools to test, measure and evaluate content, and website performance, and monitor emerging trends in the wider market.

13. Produce regular reports for senior stakeholders including data and commentary around website performance.

14. Work with external agencies to deliver effective PPC search and display ad campaigns.

15. Manage relationships with external suppliers, contractors, and service providers involved in digital initiatives at Relate.

16. Embrace and implement Family Action’s Equality, Diversity & Inclusion Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.

17. Comply with Family Action’s Health and Safety and Data Protection policies and protect your own and others’ health, safety and welfare.

18. Work flexibly as may be required by the needs of the organisation and carry out other reasonable duties as required.  

Main Responsibilities (check the job description and person specification for further details):

· Manage and optimise Relate at Family Action’s website and online user experience, driving traffic, engagement and sales of products and services.

· Work closely with key colleagues including the Brand and Marketing Manager, Website and Digital Content Manager and Social Media Team to position and market Relate’s services and plan content.

· Develop and write keyword rich content including stories, and support articles on often sensitive subjects, to build brand awareness, improve findability and warm up audiences.

· Support the creation of new Toolkits for sale, working closely with the Brand and Marketing Manager and service delivery colleagues to research and test new topics and write content.

· Support Relate’s adaptive change programme including the website review workstream, working closely with the Website and Digital Content Manager, Head of Digital Marketing and other key stakeholders.

Main Requirements (check the job description and person specification for further details):

· Extensive experience of managing and developing a website within a complex organisation.

· Experience of developing complex user journeys and improving user experience.

· Extensive experience of writing keyword rich website copy and digital content and an excellent knowledge of SEO best practice.

· Good understanding of online and offline marketing strategies, including sales funnels, particularly in a commercial context.

Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the “Apply Now” link below and fill out our digital application form

· Closing Date: Sunday 21st September at 23:59

· To learn more about Family Action: Careers

Interviews are likely to take place virtually on 29th and 30th September.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Matthew Dennis (full email address located in advert document)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

For Us Too (Thanet, Canterbury and Swale) is a local parent driven charity providing information, support and family focused social events for children with disabilities and their families.

We are looking to recruit an experienced Manager to lead this local parent driven Charity.

You will be responsible for leading the team of Family support officers and volunteers with the varied activities that the Charity provides, particularly regarding our supporting education program and supporting families with guidance on all aspects of their child’s wellbeing.

If you have relevant knowledge and/or experience of working within the area of children with disabilities and families, have experience of leading a team, are well organised, flexible and able to work with a range of professional/external agencies we would like to hear from you.

The position requires an enhanced DBS disclosure and the ability to regularly travel around Kent with some evening and weekend work.

Main Duties and responsibilities

• To manage all operational activity of the charity according to the strategic direction provided by the CEO and Board of Trustees
• To be responsible for all aspects of staff management and supervision
• To be responsible for all aspects of external contract management and performance, including monitoring and reporting KPI outcomes to funding bodies
• To report to the CEO, providing reports and accurate, up to date information pertaining to contracts and new business                    
• To undertake all aspects of business development including identification of funding opportunities, bid-writing and tender submissions
• To work in partnership with charities ensuring co-ordination and co-operation in relation to contract delivery and performance
• To maintain existing and develop new partnerships with statutory, voluntary and private sector organisations for the benefit of disabled children, young people and their families
• To be responsible for updating and revising the charity’s Business Plan and fundraising Strategy, in accordance with the CEO’s and Board’s strategic direction
• To develop and maintain policies and procedures in accordance with the CEO’s strategic direction
• To undertake any other relevant duties within the overall scope of the role, as requested by the CEO and Board of Trustees.

Worldwide Veterinary Service is searching for an experienced manager to support the growth of our global education programme.

 This is an ideal role for an experienced project manager who wants to make lasting improvements to the lives of children and animals around the world.

Reporting to the Head of Education at global animal welfare charity, Worldwide Veterinary Service (WVS), you will help grow and develop education programmes that protect children from key zoonotic disease and improve the relationship between animals and people.

One child dies from rabies every 10 minutes. Most victims are under the age of 15. Rabies is 100% fatal, but entirely vaccine preventable. Children just need the right information to protect themselves. WVS established Mission Rabies, a campaign that aims to eliminate rabies for good, in 2013. We have worked hard to reach 9.6 million children worldwide, but around half of the world’s 2 billion children at this age still live in rabies endemic countries. You will manage national education managers based across Sub-Saharan Africa, Southeast Asia, and Latin America to spread our core messages to a wider audience. This is essential if we are to deliver our goal to halve the number of people dying from rabies in the next 5 years.

We are looking for somebody who is proactive, driven and has a history of making things happen. The ideal candidate will have a results-oriented mindset, be comfortable working with ambiguity and adaptable to change. As an organisation we are embracing hybrid working, and remote working within the UK could be considered for this role. There is an expectation that employees will attend monthly meetings at our Dorset office in Cranborne if practical, and for this role regular international travel to global project sites will be required.

About Us

At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.

We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi and the Galápagos Islands.  We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world.

Last year, WVS treated over 103,000 animals, trained over 2,800 vets, deployed teams of vets all over the world, and sent over 1,042 parcels of veterinary supplies to 231 charities in 65 countries. Over 1.2 m dogs were vaccinated against rabies last year as part of our Mission Rabies campaign.

Main Duties & Responsibilities

•  Support with the development of our education and behaviour change campaigns in Asia, Africa and Latin America.
• Develop robust monitoring and data collection systems and build capacity in the team to adhere to these mechanisms.
• Work with country teams to research the effectiveness of pedagogical approaches in terms of impact and behaviour change across various contexts and for different age groups.  
• Work closely with colleagues to provide technical advice and implementation assistance to Mission Rabies and WVS projects around the world.
• Write strong project reports and proposals.
• Undertake international field visits in support of this work.
• Any other duties as required.

 Essential Skills & Experience

• 7+ years in project management in an education, animal welfare, public health, humanitarian and/or international development capacity.
• Experience in monitoring, evaluation, research and learning (MERL).
• Ability to tailor communication to a range of audiences, particularly making research findings accessible to a non-academic audience.
• Experience in working with diverse teams in low resource environments.
• A strong team player.
• Strong report and proposal writing skills.
• A passion for animal welfare.
• Proficient in Microsoft packages - Word, Excel, and PowerPoint.
• The ability and willingness to be flexible and work irregular hours, including evenings and weekends occasionally when the charity requires.
• Qualified to degree level or with a relevant recognised qualification.
• Proficiency in English (mother tongue or C2 level equivalent).

 Desired Skills & Experience

• A background in qualitative research.
• Experience in delivering public health or behaviour change campaigns.
• Experience working on education programmes.
• Experience working on international programmes.
• Experience in taking projects to scale.
• Experience in working with government stakeholders.
• Experience in business development/proposal writing.
• A full driving licence.
• The right to work in the UK.

Candidates with a right to work in the UK are preferred, however exceptional candidates outside of the UK may be considered on a contract basis. Please include this in your cover letter if this is your preference.

Please note, we are unable to respond to individual queries regarding the role.

Position title: Communications Manager

Reports to: Director of Operations

Direct reports: None currently

Key stakeholders: UKMSA staff, members and volunteers, Board of Trustees, Sheds and Shedders, the public

Location: Remote (with occasional UK travel)

Salary: Level 4 – £35,000-£45,000

The Communications Manager plays a vital role in shaping how UK Men’s Sheds Association (UKMSA) communicates, both internally and externally, and with the community at its heart. Operating with a high degree of autonomy and professional expertise, the postholder leads the development and delivery of communication strategies that connect, inform, and inspire.

This is not just a messaging role. Rather, it’s about building trust, clarity, and connection across UKMSA communities. Internally, the Communications Manager helps staff feel informed, included, and united across a remote-working environment. The post holder will coordinate internal communications, shape the tone and culture of how information flows, and ensure the brand is consistently and professionally represented.

With volunteers, especially UKMSA’s Ambassadors, the Communications Manager plays a key part in ensuring people feel heard, valued, and kept in the loop, especially during moments of change or challenge. They will work closely with the Head of Volunteering and the wider team to keep the voices and experiences of Shedders, Sheds and Shed Networks at the centre of UKMSA’s communications.

Externally, the postholder curates and amplifies the stories, impact, and energy of the Shedding movement. They manage the website and social media channels, support the CEO and Chair in their digital visibility, and respond to external enquiries with professionalism and purpose.

This is a mission-driven role that sits at the heart of how UKMSA connects with the world. It requires emotional intelligence, editorial judgement, and a deep appreciation for the unique volunteer-led spirit of the movement. The postholder will be confident working across staff, volunteers, trustees, and media, joining the dots, finding the story, and ensuring communications always reflect UKMSA’s values and community.

Key responsibilities:

1. Internal communications

· Develop and deliver internal communication approaches that ensure staff across a remote-working environment are kept informed, connected, and engaged.

· Coordinate and facilitate regular team meetings, updates, and communications, including all-staff briefings, newsletters, and shared messaging.

· Work with the CEO and senior team to plan in-person staff meetings, designing the content, format and approach so the sessions align with staff and organisational requirements.

· Design and implement mechanisms that foster internal cohesion and trust, drawing on ideas and good practice for remote working teams.

· Work closely with the senior team to ensure that important updates - strategic, operational, or cultural - are communicated in a timely, consistent, and accessible way.

· Uphold and promote a consistent tone of voice across all internal messaging, ensuring that staff understand and reflect UKMSA’s values and identity in how they communicate.

· Working with the Operations Officer, support the creation and internal rollout of branded materials and ensure consistency in logo use, templates, formatting, and professional standards across the organisation.

2. Community and organisational communications

· Act as a key link between staff, trustees, volunteers (particularly Ambassadors), and other internal stakeholders to ensure information is shared clearly, consistently, and inclusively.

· Collaborate with the Head of Volunteering to ensure that UKMSA’s volunteers are kept informed and involved, particularly during organisational updates, change, or key moments.

· Help embed a culture of openness and two-way communication, ensuring volunteers and trustees feel heard, recognised, and informed, and that their contributions are visible and valued.

· Coordinate messaging across staff and teams so that different groups across UKMSA receive the right information, in the right way, at the right time.

· Support senior leaders in maintaining effective communication with the Board of Trustees, including updates, briefings, and key documents.

3. External communications

· Manage and maintain the UKMSA website and social media channels, working with our external web designer to ensure content is accurate, up to date, and aligned with the organisation’s values and tone.

· Source, shape, and share stories from Shedders, volunteers, and communities to celebrate and amplify the impact of the Shedding movement.

· Lead on the production of UKMSA’s regular newsletter Shoulder2Shoulder, Review and develop the newsletter on a regular basis, in collaboration with staff and volunteers.

· Collaborate with staff and volunteers to collect and develop case studies and lived experience content and ensure these are shared meaningfully and respectfully.

· Support the Membership Manager and Director of Income and Investments to ensure any promotional activity for external partners is aligned with UKMSA’s communications strategy, delivers clear value, and is proportionate.

· Support Director of Income and Investments to shape and deliver marketing campaigns and communications aimed at generating income and supporter engagement

· Support the CEO and Chair in their digital communications - drafting content, advising on tone and timing, and increasing the visibility of their leadership voices, in the service of UKMSA.

· Respond to media and external communications queries, draft press releases where appropriate, and act as the first point of contact for general communications enquiries.

· Monitor UKMSA’s external presence and ensure consistency in messaging, tone and branding, across platforms and partners.

Key expertise required:

· Professional communications experience, with a strong track record in planning and delivering internal and external communications in a mission-led or purpose-driven organisation.

· Excellent writing and editing skills, with the ability to tailor tone, structure, and content for different audiences: from staff and volunteers to trustees, partners, and the wider public.

· Confidence leading internal communications across a remote or distributed team, including experience developing engaging formats, regular updates, and a shared organisational voice.

· Experience working with or alongside volunteers, trustees, or community stakeholders, and a strong appreciation for the importance of inclusive, two-way communication.

· Brand and tone-of-voice awareness, with the ability to maintain consistency and quality across channels, platforms, and contributors.

· Digital confidence, with experience managing websites (e.g. WordPress), social media channels, and email communications tools (e.g. Mailchimp), and using them strategically to reach different audiences.

· Storytelling and content development skills, with the ability to source, sensitively shape, and amplify stories that reflect lived experience and community impact.

· Strong organisational and planning skills, able to manage multiple priorities, coordinate with colleagues across teams, and deliver work to deadline with attention to detail.

· Collaborative mindset, with the confidence to influence tone, content, and strategy while also being hands-on in delivery and responsive to others’ needs and input.

· Judgement and discretion, with experience handling sensitive information, managing risk in communications, and supporting senior leaders with professional external representation.

· Genuine connection to UKMSA’s mission, with a respectful, values-led approach that centres the role of volunteers and champions the voice of the Shedding movement.

What success looks like:

· Staff feel informed, connected, and part of a shared organisational culture, even while working remotely. Internal updates are timely, engaging, and reflect a consistent tone that supports clarity, trust, and inclusion.

· Volunteers and trustees feel included and valued; they know what’s happening, understand UKMSA’s direction, and feel that communication is a two-way conversation, not a broadcast.

· The organisation’s public-facing communications are professional, values-led, and consistent. Social media, the website, and external content reflect the tone, mission, and energy of the Shedding movement.

· The CEO and Chair have visible, coherent digital profiles, supported with high-quality content and strategic messaging that reflects the voice and values of UKMSA.

· Good news stories from Shedders and communities are regularly shared, boosting the visibility of the movement and building pride and momentum across the network.

· Communications activity is intentional and well-prioritised. There is a clear rhythm to communications, and reactive work is handled without pulling focus from core messaging and strategy.

· The Communications Manager is seen as a trusted and thoughtful voice, able to advise colleagues, manage sensitive messaging, and champion quality and consistency in how UKMSA speaks.

· Volunteers remain central, not just as recipients of messages, but as contributors to and shapers of UKMSA’s communication story.

This job is not:

· This is not a campaigning or advocacy role. The Communications Manager will not be responsible for policy development, public affairs, political engagement, or influencing strategy.

· This is not a research or insight role. While storytelling and community voice are central to this role, the postholder will not be responsible for conducting research, writing reports (although the post-holder will support staff to get their reports right), or managing evaluation processes.

· This is not a marketing or income generation role. Although the postholder will support the visibility and professionalism of UKMSA’s public-facing presence, they will not lead fundraising, product marketing, or commercial campaigns. They will work with the Membership Manager and Director of Income and Investment if this is required.

· This is not a senior strategic leadership role. While the postholder contributes to strategy within their area and works closely with senior colleagues, they are not expected to set or lead cross-organisational strategy.

· This is not a purely reactive or administrative role. The Communications Manager is expected to take initiative, bring ideas, and shape how UKMSA communicates - internally and externally - in proactive and creative ways.

Closing date:-9th October 1200hrs
Interview: 22nd October

Are you an experienced Finance Business Partner looking for a role where you can make a real difference in the charity sector? 

We have a fantastic and rewarding opportunity for a Finance professional to join Mencap as Finance Business Partner (FBP). This role is a fixed-term contract for 12 months to cover a maternity leave. The role will be supporting the operational division that provides care and support to adults with a learning disability across England, Cymru and Northern Ireland. 

We are looking for someone who is a confident communicator with both finance colleagues and operational staff, adapting their style to their audience. Someone who is well organised, can prioritise their workload and have the ability to maintain accuracy and attention to detail while working to tight deadlines will thrive in this role. 

The successful candidate will use their commercial awareness and work with management teams to help deliver strong financial performance across the region they support, providing timely and accurate financial information to a variety of stakeholders. 

We will consider both full-time and part-time applications and there is flexibility around where the role is based. We have large offices in London, and Peterborough and smaller offices located throughout the UK. If there is no office available within a reasonable distance, the role may be offered as home-based with some travel for team meetings. 

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap! 

What will it take? 

To be successful as a Finance Business Partner you will be expected to have: 

• Excellent written and verbal communication with ability to convey financial information to non-finance colleagues and senior management. 
• A desire to drive improvements in financial understanding & accountability to deliver a first class commercial and customer focused service. 
• Strong collaboration skills including the confidence to challenge others. 
• Ability to interpret a range of financial/operational information and reach quick judgements. 
• Experience in financial analysis and reporting. 
• Appropriate planning, organising and strategic business planning skills. 
• An ACA, ACCA, CIMA qualification or hold a similar and relevant qualification. 

The scope for this role is vast and we are looking for an ambitious and driven individual to join us! 

If you have the relevant skills and experiences we are looking for and this opportunity sounds like the perfect role for you, please apply with your up-to-date CV. Interviews are due to be held w/c 22nd September via Microsoft Teams. 

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Membership Manager

This is an exciting opportunity to join an ambitious and talented Development team

We are looking for an experienced Membership Manager to join our small and friendly Development team (Fundraising and Membership) and drive our strategy for Membership. With a healthy existing membership base of nearly 15,000, and a database of 100,000 registrants, this role will support the Head of Development in delivering the best possible membership offer for families in the Twins Trust community. You will be supported by a Membership Officer to continually evaluate and improve our membership proposition, giving members a brilliant experience and ensuring we can secure sustainable income for the charity.

Contract: Permanent
Hours: Four-five days per week (30 - 37 hours) Negotiable for the right candidate
Flexibility: We are a flexible employer and most of our staff are juggling things (including caring for multiples!). We are great at making jobs work around life.
Salary: £35k - £37k pro rata
Reports to: Head of Development 
Work location: Hybrid/remote. Office space in London Bridge, although entirely remote option is fine.
How to apply: CV and covering letter
Closing date: 8th October 2025
Interview dates: First-round interviews will be virtual and take place in September/October on a rolling basis

Purpose of the role

• Accountable for Twins Trust’s annual membership income, delivering a high-quality membership journey through all phases of membership
• Work closely with our Communications Team to develop and implement strategies to attract new members, and lead on retention plans to maximise member satisfaction and loyalty
• Line manage a Membership Officer, guiding them to provide excellent customer service to Twins Trust's members, process all membership income and maintain membership information on the database, Microsoft Dynamics
• Ensure membership processes – including processing income - are efficient, effective and implemented consistently
• Draw intelligence from our membership database, using surveys and analysing data to inform decisions that keep our membership offer fresh and relevant
• Champion the member voice internally, bringing together working groups to continuously improve our offer and ensure members’ needs are reflected in service delivery
• Collaborate with the Comms team to deliver our membership offer on our digital platforms and explore ways to harness technology to deliver what our members want and need in the long term

Ideal candidate

The ideal candidate will have experience in creating and delivering a membership strategy as well as managing the operational aspects of membership processing (database, compliance with codes of practice, data protection and BACS regulations). They should have excellent attention to detail, the ability to think creatively and analytically, excellent digital skills and IT skills, and a can-do attitude.

Person specification

Essential

• Experience of delivering and marketing membership schemes
• Working understanding of admin processes relating to membership
• Ability to influence senior stakeholders and internal colleagues
• Experience working in a CRM and analysing data to inform decision-making, Microsoft Dynamics experience a plus
• Excellent communications skills and attention to detail
• A creative and analytical approach to problem solving
• Strong IT skills, including advanced Excel.
• Enthusiasm for the issues we work on

Desirable

• Experience working with online payment/donation platforms, extracting and manipulating data.
• Experience of working with discount providers
• Knowledge of GDPR compliance and data protection
• Experience of creating a strategy around membership schemes
• Line management experience​